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Job Description Company Overview: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Job Summary: The Case Manager is responsible for supporting the Program Social Workers in the provision and coordination of casework services for youth of the Runaway Homeless Youth program Job Responsibilities: • Provide casework services to residents of the shelter including referrals for entitlements, housing, and services, accompanying residents on appointments and fostering/facilitating relationships with other services providers to meet the needs of the residents of the program., • Maintain up-to-date case record documentation and reports including progress notes court reports, and all documentation required by city and state governing bodies., • Enter case information into DYCD’s PTS and other demographic Systems. Provide timely communication to DYCD, • Developing, updating, following up on service/treatment plans. Participate in staff meetings, multi-disciplinary meetings, and planning meetings, • Ensure the safety of all young adults on their caseload., • Ensure that all residents are in possession of necessary legal documents, i.e., birth certificate, Social security card, NY State ID medical insurance., • Foster/facilitate relationships with other service providers to meet the needs of the residents of the program., • Assist residents with Independent Living preparation, employment, and educational services which may also include travel training., • Facilitate Independent Living Skills Group workshops for residents., • Develop discharge plans and support networks for residents in the program., • Provide individual counseling in the facility., • Maintain daily communication with Residential Counselors and Program Administrator., • Other duties as assigned by supervisor Qualifications • Bachelor’s degree in human service-related field preferred., • Good writing skills., • Strong Computer knowledge required., • Clean driver’s license preferred. Supervisory Responsibility No Work Environment: This position is based at one of our Drop-in Centers or Transitional Independent living facilities for Runaway/Homeless youth between the ages 14-24 Position Type/Expected Hours of Work: This Position is a 40hr work week. Travel (if required): Occasionally Physical Requirements: Must be able to pass Therapeutic Crisis Intervention (TCI), including the physical portion. Other Duties: • Act as a role model - guiding clients and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships, and constructive time management., • Maintain and promote a cooperative, harmonious, teamwork environment, interacting with clients and staff in a professional and courteous manner. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER SUPERVISOR/SENIOR CASE MANAGER DIVISION: SERVICES FLSA: NON EXEMPT REPORTS TO: SHELTER DIRECTOR LOCATION: JAMAICA NY SALARY: $45000-$50,000 SUMMARY: The Case Manager Supervisor/Senior Case Manager will provide day to day supervision to the case management team in a men’s homeless shelter. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccine required. DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and interactions with the clients are appropriately documented., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence based practices., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations. Must have LMSW with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. Must have own car and valid NYS driver’s license required AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR /DIRECTOR OF SOCIAL SERVICES LOCATION: QUEENS ,NY SALARY: $17.00 to $18.00 Hourly SUMMARY: The Residential Aide assist with client basic needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services in a homeless shelter. Proof of COVIV-19 vaccinations required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations., • Serve meals and snacks to clients during meal times, • Perform regular area inspections to ensure that shelter rules are adhered too, • Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules, • Maintain a clean and organized storage area, • Document and track locks for all lockers, • Maintain lock log, • Assist with intakes, • Assist clients with securing property within assigned locker, • Store and remove client property from the client storage/locker area as appropriate, • Relocate items and furniture as necessary, • Assist security team as needed, • Cover operations desk when necessary, • Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect and make copies of client identification and other documents necessary during initial intake., • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and etc., • Launder and fold all agency towels, wash cloths and shelter linens after clients have left the facility., • Follow laundry schedule to ensure that all used linens are washed and stored as appropriate., • Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly/bi-weekly case review, • Perform regular inspections of all client areas, • Respond to incidents as appropriate, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required. High School Diploma or GED required. Associates Degree preferred. Food Handlers Certification required. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 4H8wge9E2O

Job Description PRIMARY FUNCTION/PURPOSE: The core responsibility of the Residential Aide (RA) includes the continued assurance of support and care to clients residing in the shelter. Under the general direction of the Shift Supervisor, the RA provides direct assistance, support, and care to clients residing in the facility, as well as supporting, assisting, and enforcing facility rules. This position is responsible for working with clients at our Belnord location in NY, NY. MINIMUM QUALIFICATIONS: • At least a High School Diploma or GED is required, • Must have and maintain a valid NYS security license, • At least two years of experience in Single Adult Shelters and/or Congregate Residential Services is required, • Experience working with families / homeless population is required, • Food Protection certification and CPR/ First Aid certification is required, • Must complete a satisfactory background investigation, • Excellent written and oral communication skills, as well as organizational skills, • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment, • Intermediate level of computer skills with proficiency in Word, Excel, and the ability to learn new technologies and databases PRIMARY RESPONSIBILITIES: • Complete new resident Intake arrival packets, exits logs, and daily occupancy forms, • Utilize the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-ins and Discharge Conditional Intakes, • Review the Nightly Attendance Roster Incident reports, • Receive food deliveries and confirm items received/receipts for accuracy by signing and dating forms, • Report all inconsistencies with food deliveries to the appropriate Shift Supervisor and Program Director, • Distribute meals to residents and dispose of expired food items as outlined by the DHS Food Distribution Guidelines, • Monitor logs to ensure clients are signing the Daily Attendance Roster when entering and exiting the facility, • Provide clients access to rooms and assist in the facilitation and completion of room transfers/swaps, • Collect trash in office and dispose trash in designated areas, • Distribute DHS notices (4002 notices, appointment slips, mail, etc.) to residents, • Adhere to DHS housekeeping mandates by cleaning office space, microwave, refrigerator, and bathroom at the end of every shift; always maintain a clean and neat office space, • Bag and tag client personal belongings when necessary, and report room cleaning and repair needs to Shift Supervisor, • Collaborate with on-site Shift Supervisor to ensure a safe environment for all staff and clients, • Conduct hourly rounds of the facility to ensure all room doors are secured, and clients’ personal belongings are secured, • Conduct safety checks of clients staying in the facility due to illness, mobility issues, etc., • Ensure clients are responsive during safety checks, • Immediately alert medical staff and immediate supervisor of any clients found in distress, • Must be able to rotate shift at the discretion of the DPO to meet the needs of the program, • Conduct operation unit inspections during the new intake process, • Maintain all logs (Attendance, ACS, emergency contacts, sign-in/out logbook) and submit logs on the 1st of every month to the Director of Operations, • On the 1st of every month, create a dead file of all the logs to be submitted for storage, • Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times, • Review all paperwork and logs completed during the previous shift with the Shift Supervisor before the end of tour, • Physically check all unoccupied rooms to determine status of readiness, repairs, and cleanings, • Ensure all clean and ready units have clean linens and towels; alert maintenance team of any items needed, • Complete and submit all paperwork (daily occupancy, exit logs, meal census, NSR, new intake, curfew violations, incidents etc.), • Serve breakfast 8:00am to 10:00am, lunch 12:00pm to 2:00pm, and dinner 6:00pm to 8:00pm, • Finalize Night Signature Roster (NSR) in CARES, • Ensure new logs for the month are in place, • Receive and log incoming meals, usually at 6:00am, • Deliver mail during the 8:00am to 4:00pm shift, • Clock in where appropriate using the time clock system sign-in via the onsite logbook, • Must be available for overtime when necessary, • Required to work additional shifts to ensure coverage when staff is out of the office for various reasons Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule to meet job demands and deadlines, • Periodically may bend, lift, and carry objects weighing up to seventy-five pounds, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: CASE MANAGER SUPERVISOR LOCATION: BRIARWOOD (QUEENS) SALARY: $38,000 TO $52,000 PER YEAR SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress for residents in a homeless shelter. You must assure clients receive appropriate information and referrals to obtain and maintain housing. Proof of COVID-19 vaccine required. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts. MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR DxyvOKeiIO

Job Description JOB DESCRIPTION JOB TITLE: RESIDENTIAL AIDE FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: PROGRAM DIRECTOR /DIRECTOR OF SOCIAL SERVICES LOCATION: QUEENS, NEW YORK SUMMARY: The Residential Aide assists with the client's basic needs. The individual will work in conjunction with the social services team to monitor and provide appropriate basic services for families with children in a homeless shelter. Proof of COVID-19 vaccinations is required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations., • Serve meals and snacks to clients during meal times, • Perform regular area inspections to ensure that shelter rules are adhered too, • Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules, • Maintain a clean and organized storage area, • Document and track locks for all lockers, • Maintain lock log, • Assist with intakes, • Assist clients with securing property within assigned locker, • Store and remove client property from the client storage/locker area as appropriate, • Relocate items and furniture as necessary, • Assist security team as needed, • Cover operations desk when necessary, • Maintain required documentation in case records in writing and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect and make copies of client identification and other documents necessary during initial intake., • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and etc., • Launder and fold all agency towels, wash cloths and shelter linens after clients have left the facility., • Follow laundry schedule to ensure that all used linens are washed and stored as appropriate., • Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly/bi-weekly case review, • Perform regular inspections of all client areas, • Respond to incidents as appropriate, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Perform all/other duties as directed by management. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma or GED required. Associates Degree preferred. Food Handlers Certification required. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Job Title: Residential Aide FSLA Classification: Non-exempt Reports to: Shelter Shift Supervisor Location: Far Rockaway, Queens, NY Hourly range: $21.97 - $24.72 Objective: Lantern Community Services is seeking diligent and responsible Residential Aides for all shifts at our Migrant family Shelter in Far Rockaway, Queens, NY. The Residential Aides will provide direct services to the shelter clients and be the primary connection between Case Management/Housing staff and the client. Part of the Residential Aide's responsibilities will be serving meals, monitoring for safety, documenting and orienting new intakes, assisting with group activities and events. On some occasions our clients will need assistance being escorted to appointments and ensuring compliance with shelter rules and regulations. Successful candidates will have prior experience providing compassionate care to vulnerable populations. Essential Functions: • Fosters a nurturing and welcoming environment for clients., • Processes new client intakes, including completion of preliminary documentation, orientation to facility, laundering of belongings, and bed assignments., • Assists in the planning and organization of recreational activities, events and outings., • Informs appropriate program staff of any issues that may affect the health and safety of clients or staff., • Maintains daily log, visitor and client sign-ins, and other record keeping., • Utilizes Safe Crisis Management in working collaboratively with Shift Supervisor and Security Staff to respond to incidents; Completes incident documentation as required., • Completes electronic shift summaries and generates daily client census & curfew violation reports., • Serves meals to clients at breakfast, lunch and/or dinner., • Conducts fire drills and generates documentation as required., • Conducts routine inventory of equipment and supplies., • Performs other duties as assigned by the Shift Supervisor or other supervisory staff. Required Education and Experience: • High School Diploma, HSE or GED required., • 2 years of experience working in a shelter setting, security, customer service, hospital patient care, etc. preferred, • Food handler's certification required or willingness to obtain in 3 months., • Must be adept and comfortable with crisis intervention., • Basic Computer skills, • Strong interpersonal and communication skills., • Ability to get along with clients of various cultures and backgrounds., • Strong problem-solving skills., • Proven organization and logistical skills., • Ability to respond to and assess urgent situations Preferred • Experience working in a homeless shelter and/or with mentally illness preferred., • Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Job Title: Residential Aide FSLA Classification: Non-exempt Reports to: Shelter Shift Supervisor Location: Jamaica, Queens, NY Hourly Rate: $21.97 - $24.72 Objective: Lantern Community Services is seeking diligent and responsible Residential Aides for all shifts at our new men’s shelter, Liberty Plaza, located in Jamaica Queens. The Residential Aides will provide direct services to the shelter clients and be the primary connection between Case Management/Housing staff and the client. Part of the Residential Aide's responsibilities will be serving meals, monitoring for safety, documenting and orienting new intakes, assisting with group activities and events. On some occasions our clients will need assistance being escorted to appointments and ensuring compliance with shelter rules and regulations. Successful candidates will have prior experience providing compassionate care to vulnerable populations. Essential Functions: • Fosters a nurturing and welcoming environment for clients., • Processes new client intakes, including completion of preliminary documentation, orientation to facility, laundering of belongings, and bed assignments., • Assists in the planning and organization of recreational activities, events and outings., • Informs appropriate program staff of any issues that may affect the health and safety of clients or staff., • Maintains daily log, visitor and client sign-ins, and other record keeping., • Utilizes Safe Crisis Management in working collaboratively with Shift Supervisor and Security Staff to respond to incidents; Completes incident documentation as required., • Completes electronic shift summaries and generates daily client census & curfew violation reports., • Serves meals to clients at breakfast, lunch and/or dinner., • Conducts fire drills and generates documentation as required., • Conducts routine inventory of equipment and supplies., • Performs other duties as assigned by the Shift Supervisor or other supervisory staff. Required Education and Experience: • High School Diploma or equivalent required., • Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required., • 2 years of experience working in a shelter setting, security, customer service, hospital patient care, etc. Preferred, • Must be adept and comfortable with crisis intervention., • Basic Computer skills, • Strong interpersonal and communication skills., • Ability to get along with clients of various cultures and backgrounds., • Strong problem-solving skills., • Proven organization and logistical skills., • Ability to respond to and assess urgent situations, • Experience working in a homeless shelter and/or with mentally illness preferred., • Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds.

Job Description PRIMARY FUNCTION/PURPOSE: The core responsibility of the Residential Aide (RA) includes the continued assurance of support and care to clients residing in the shelter. Under the general direction of the Shift Supervisor, the RA provides direct assistance, support, and care to clients residing in the facility, as well as supporting, assisting, and enforcing facility rules. This position is responsible for working with clients at our Liberty location in Jamaica - Queens, NY. MINIMUM QUALIFICATIONS: • At least a High School Diploma or GED is required, • Must have and maintain a valid NYS security license, • At least two years of experience in Single Adult Shelters and/or Congregate Residential Services is required, • Experience working with families / homeless population is required, • Food Protection certification and CPR/ First Aid certification is required, • Must complete a satisfactory background investigation, • Excellent written and oral communication skills, as well as organizational skills, • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment, • Intermediate level of computer skills with proficiency in Word, Excel, and the ability to learn new technologies and databases PRIMARY RESPONSIBILITIES: • Complete new resident Intake arrival packets, exits logs, and daily occupancy forms, • Utilize the Department of Homeless Services (DHS) Client Assistance and Rehousing Enterprise Systems (CARES) to complete Intake Check-ins and Discharge Conditional Intakes, • Review the Nightly Attendance Roster Incident reports, • Receive food deliveries and confirm items received/receipts for accuracy by signing and dating forms, • Report all inconsistencies with food deliveries to the appropriate Shift Supervisor and Program Director, • Distribute meals to residents and dispose of expired food items as outlined by the DHS Food Distribution Guidelines, • Monitor logs to ensure clients are signing the Daily Attendance Roster when entering and exiting the facility, • Provide clients access to rooms and assist in the facilitation and completion of room transfers/swaps, • Collect trash in office and dispose trash in designated areas, • Distribute DHS notices (4002 notices, appointment slips, mail, etc.) to residents, • Adhere to DHS housekeeping mandates by cleaning office space, microwave, refrigerator, and bathroom at the end of every shift; always maintain a clean and neat office space, • Bag and tag client personal belongings when necessary, and report room cleaning and repair needs to Shift Supervisor, • Collaborate with on-site Shift Supervisor to ensure a safe environment for all staff and clients, • Conduct hourly rounds of the facility to ensure all room doors are secured, and clients’ personal belongings are secured, • Conduct safety checks of clients staying in the facility due to illness, mobility issues, etc., • Ensure clients are responsive during safety checks, • Immediately alert medical staff and immediate supervisor of any clients found in distress, • Must be able to rotate shift at the discretion of the DPO to meet the needs of the program, • Conduct operation unit inspections during the new intake process, • Maintain all logs (Attendance, ACS, emergency contacts, sign-in/out logbook) and submit logs on the 1st of every month to the Director of Operations, • On the 1st of every month, create a dead file of all the logs to be submitted for storage, • Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times, • Review all paperwork and logs completed during the previous shift with the Shift Supervisor before the end of tour, • Physically check all unoccupied rooms to determine status of readiness, repairs, and cleanings, • Ensure all clean and ready units have clean linens and towels; alert maintenance team of any items needed, • Complete and submit all paperwork (daily occupancy, exit logs, meal census, NSR, new intake, curfew violations, incidents etc.), • Serve breakfast 8:00am to 10:00am, lunch 12:00pm to 2:00pm, and dinner 6:00pm to 8:00pm, • Finalize Night Signature Roster (NSR) in CARES, • Ensure new logs for the month are in place, • Receive and log incoming meals, usually at 6:00am, • Deliver mail during the 8:00am to 4:00pm shift, • Clock in where appropriate using the time clock system sign-in via the onsite logbook, • Must be available for overtime when necessary, • Required to work additional shifts to ensure coverage when staff is out of the office for various reasons Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule to meet job demands and deadlines, • Periodically may bend, lift, and carry objects weighing up to seventy-five pounds, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Job Overview We are seeking a compassionate and dedicated Senior Residential Aide to join our team. In this role, you will provide essential support to residents and residential aids in a men's shelter, ensuring their comfort, safety, and well-being. Your responsibilities will include assisting with daily activities, promoting resident rights, room inspections, ensuring residential aids are carrying out their daily task and delivering high-quality care to individuals with diverse needs, including those with physical, mental or unseen disabilities. Responsibilities • Assist residents with daily living activities such as bathing, cleaning their sleeping areas and grooming., • Support the cook with ensuring the common areas are stock with foods, snacks and refreshments, leading up t dinner service, • Provide companionship and emotional support to enhance residents' quality of life., • Ensure the environment is clean, safe, and conducive to resident comfort., • Uphold resident rights and dignity while providing direct support., • Engage residents in meaningful activities that promote social interaction and mental stimulation., • Assist with medication reminders as directed by healthcare professionals., • Experience with non-profit organizations, homelessness, • Knowledge of resident rights and commitment to advocating for them., • Previous experience in a shelter settings is a plus., • Strong communication skills and the ability to work effectively within a team., • Compassionate demeanor with a genuine desire to help others., • Must be able to pass background checks as required by state regulations.Company DescriptionHorizon Hearts, Inc is an Non-Profit organization serving the homeless population in Hempstead, NY we currently have 2 locations within Hempstead.Horizon Hearts, Inc is an Non-Profit organization serving the homeless population in Hempstead, NY we currently have 2 locations within Hempstead.

Job Description JOB TITLE: MAINTENANCE MECHANIC FLSA: NON-EXEMPT DIVISION: SERVICES - FACILITIES REPORTS TO: FACILITY MANAGER LOCATION: BRIARWOOD, NY SALARY: $18 - $21 per hour SUMMARY: The Maintenance Mechanic performs all necessary interior and exterior facility repairs including plumbing, electrical, HVAC, carpentry, window, and lock work of a 200 bed men’s homeless shelter. Keeps facility in working order using troubleshooting techniques and performing repairs as necessary. Fills in for Custodian/Driver in his/her absence and on designated shifts. Reports to the Lead Mechanic. Scheduled hours of work will vary based on the needs of the facility. Weekend and evening hours are required. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Escorts outside contractors, inspectors and other visitors and accepts deliveries as needed, • Responsible for all repairs in building and on grounds, • Troubleshoots and repairs includes light electrical and plumbing (outlets, switches, light fixtures, washers, seats and stems; drain lines; sinks; tubs; and toilets. Clears stoppages, • Performs HVAC troubleshooting and servicing including cleaning units/replacing filters, • Makes repairs to damaged sheetrock and plaster. Sands and paints as necessary, • Repairs/replaces windows, doors, locks and flooring; assembles/repairs/installs room furniture, • Repairs any client damage to rooms, furniture or room fixtures, • Responsible for all mechanical work on room turnovers and for work orders for occupied rooms, • Completes preventative maintenance checklists as directed by Supervisor, • May assist as needed with transfers or packing and storing of residents’ belongings, • In the absence of Custodian/Driver, performs all necessary custodial duties, • In the absence of Custodian/Driver, drives agency vehicles to transport clients and materials, • Performs other related duties as assigned EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma or GED with English and Math skills required. Trade/Technical School training a plus. Two (2) years mechanical experience and experience with floor care equipment and procedures necessary. Valid NYS Driver license & clean record required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR fV2pjqJr6Q

Job Description JOB DESCRIPTION JOB TITLE: MAINTENANCE MECHANIC FLSA: NON-EXEMPT DIVISION: SERVICES - FACILITIES REPORTS TO: FACILITY MANAGER LOCATION: BRIARWOOD, NY SALARY: $18 - $21 per hour SUMMARY: The Maintenance Mechanic performs all necessary interior and exterior facility repairs including plumbing, electrical, HVAC, carpentry, window, and lock work of a 200 bed men’s homeless shelter. Keeps facility in working order using troubleshooting techniques and performing repairs as necessary. Fills in for Custodian/Driver in his/her absence and on designated shifts. Reports to the Lead Mechanic. Scheduled hours of work will vary based on the needs of the facility. Weekend and evening hours are required. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Escorts outside contractors, inspectors and other visitors and accepts deliveries as needed, • Responsible for all repairs in building and on grounds, • Troubleshoots and repairs includes light electrical and plumbing (outlets, switches, light fixtures, washers, seats and stems; drain lines; sinks; tubs; and toilets. Clears stoppages, • Performs HVAC troubleshooting and servicing including cleaning units/replacing filters, • Makes repairs to damaged sheetrock and plaster. Sands and paints as necessary, • Repairs/replaces windows, doors, locks and flooring; assembles/repairs/installs room furniture, • Repairs any client damage to rooms, furniture or room fixtures, • Responsible for all mechanical work on room turnovers and for work orders for occupied rooms, • Completes preventative maintenance checklists as directed by Supervisor, • May assist as needed with transfers or packing and storing of residents’ belongings, • In the absence of Custodian/Driver, performs all necessary custodial duties, • In the absence of Custodian/Driver, drives agency vehicles to transport clients and materials High School Diploma or GED with English and Math skills required. Trade/Technical School training a plus. Two (2) years mechanical experience and experience with floor care equipment and procedures necessary. Valid NYS Driver license & clean record required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR n9z3BbroDm

Job Description JOB DESCRIPTION JOB TITLE: PEER SPECIALIST FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: DIRECTOR OF SOCIAL SERVICES LOCATION: BRIARWOOD (QUEENS) SALARY: $35,000.00 - $40,000.00 SUMMARY: The Peer Specialist will assist with client basic social service's needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients at a 200+ bed men’s shelter. Proof of COVID-19 vaccinations required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform daily inspections of all client areas, • Respond to incidents as appropriate, • Perform regular area inspections to ensure that rules are adhered too, • Monitor sitting areas and cafeteria to ensure all clients are adhering to schedules and are in proper locations, • Assist security team as needed, • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and with intakes, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Assist clients with securing property within assigned locker, • Tracking locks for all lockers, • Store and remove client property from the client storage/locker area, • Maintain a clean and organized storage area, • Relocate items and furniture as necessary, • Complete intakes for new clients and provide orientation to the drop-in center program and DHS rules and regulations., • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Maintain required documentation in case records in written and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect client identification and other documents necessary during initial intake., • Input new clients on weekly data tracking spreadsheets., • Provide direct coverage for client reception/sitting area., • Participate in regular supervision, team meetings and staff trainings., • Perform all/other duties as directed by management. High School Diploma or GED 1-year experience dealing with homeless or special needs population Excellent communication skill Comfortable working with an at risk and homeless population AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR NuttQj5jmC

Job Description CLINICAL SOCIAL WORK SUPERVISOR We are excited to invite a passionate and experienced Clinical Social Work Supervisor to join our team! Homes for the Homeless (HFH) is searching for an experienced Clinical Social Work Supervisor for our Families w/ Children facility in the Jamaica area of Queens, NY. As the Clinical Social Work Supervisor, you will play a pivotal role in our organization by providing expertise and advice for the successful operations for our family shelter. Our ideal candidate is an ambitious social work professional who has demonstrated experience helping create and sustain new programs and is looking to shape our growing program of Client Care Coordinators. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide clinical oversight for a team of LMSWs in accordance with the New York State Law and regulations., • Supervise, coach and offer professional development to LMSWs, • Consult with team members on tasks related to mental health service delivery for families experiencing homelessness. QUALIFICATIONS: • Must have LCSW in NY State, • At least five years of supervisory experience and a minimum of two years of experience with families, preferably with a homeless population., • Demonstrated expert knowledge of trauma-informed treatment modalities., • SIFI verification preferred. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday - Friday SALARY: $90,000

Job Description Position: Site Director Location: Jamaica, Queens Supervisor: Chief Executive Oicer (CEO) Job Type: Full Time Salary: 100K + Benefits (see below) Job Description: The Site Director provides operational, facilities, and budgetary oversight of Department of Homeless Services (DHS) contracted shelters, specifically serving adult couples. This role includes monitoring the delivery of residential, case management, and community-based services under the guidance of the Clinical Director and the social services team. Responsibilities: • Ensure program adherence to all DHS rules and regulations for adult couples and NYS OTDA Part 900 regulations., • Conduct and document compliance with applicable fire, safety, and health standards., • Recruit, hire, and train administrative staff, • Minimize unit (apartment) vacancies and ensure timely occupancy., • Adhere to budgetary guidelines in collaboration with the supervisor and Chief Financial Oicer., • Identify, evaluate, and establish service linkages with community-based providers., • Conduct regular supervision meetings with direct reports., • Enforce DHS and organizational rules, policies, and guidelines, providing staff training as necessary., • Report, investigate, and document significant incidents to executive leadership and appropriate, • agencies (e.g., DHS, NYPD) as required., • Be on call 24/7 to respond to shelter emergencies or share on-call responsibilities with the, • Director of Social Services (DSS)., • Lead efforts to improve service delivery and maintain staffing levels within budget constraints., • Prepare reports and maintain statistical data on all aspects of the population served (e.g.,, • demographics, medical situations, domestic violence, ACS, substance use disorders, mental, • health, and other related social determinants)., • Prepare for audits and ensure program compliance with funders., • Liaise with police, civic leaders, and local businesses to maintain positive community relations., • Develop, implement, and monitor advocacy strategies aimed at securing housing., • Compile and contribute statistical data for internal or external entities to support mandated reporting requirements., • Respond promptly to information requests from leadership or any external entity as required., • Participate in regular supervision and meetings with executive leadership., • Lead weekly staff meetings and monthly community meetings., • Mediate conflicts between direct reports and any program staff members or between staff and residents. Qualifications • Education: Master’s degree in Social Work, Public Administration, Human Services, or equivalent; LMSW preferred., • Experience: 3-5 years of experience working with homeless adults and families; experience supervising social services/human services staff in shelter, mental health, transitional, or permanent supportive housing; experience working with the Department of Homeless Services (DHS).

Job Description WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. WHAT WILL I BE DOING? CHI is looking for a Part-time Rental Supplement Program Counselor for our Nassau location. This position will include travel and field related work. Great opportunity at a growing non-profit agency for the right candidate. Help us grow our Housing Retention Services in Nassau County. This is accomplished by performing the following functions: • Respond to referrals via HMIS and collaborate with referring agencies to collect and upload client eligibility information., • Prepare initial, annual, and interim income certifications as outlined by Suffolk County’s HUD CoC funded programs., • Work with new clients, including initial discussions, completion of all intake forms and review of financial documents. Execute basic math skills., • Contact all participating households at least once every three months regarding moves, changes in household composition or monthly income, budgeting issue and supportive services., • Responsible for all required reporting and compliance – cases must be managed in accordance with New York State requirements; including database and file management., • Experience working with clients experiencing homelessness/residing in shelter., • Knowledge of the local housing market and available resources., • Conduct annual unit inspections to ensure housing quality standards are met for potential participants., • Contact landlords to mediate Housing Quality Standard issue, lease renewal and potential client repayment plans., • Connect clients with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of the referral., • Maintain up-to -date records in AWARDS and HMIS. Document all interactions in a clear and concise manner., • Establish good working relationships with referring agencies., • Represent the company with community outreach and events., • Education: Bachelors' Degree in a related field preferred. Extensive experience may be substituted for educational requirement., • Experience: Basic knowledge and understating of Federal, State and local homeless and housing programs and rental subsidies., • Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish} is a plus., • Computer Skills: Basic competency in MS Windows, MS Office, and on the Internet. Math Skills: Must be excellent., • Physical Performance: Walking upstairs, driving, and set up conference rooms., • Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls., • Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even tempered, have good negotiation skills, and the ability to meet unexpected deadlines., • Salary: $24.04 per hour Non-Exempt DIVERSITY, EQUITY, AND INCLUSION Community Housing Innovations, Inc. (CHI) respects diversity and is an equal opportunity employer that provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. Community Housing Innovations is committed to diversity, equity, and inclusion. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment. Company DescriptionCommunity Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing. CHI believes quality, affordable housing provides a firm foundation for a prosperous life. CHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.Community Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI’s mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing.\r\n\r\nCHI believes quality, affordable housing provides a firm foundation for a prosperous life.\r\n\r\nCHI’s vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.

Job Description JOB DESCRIPTION JOB TITLE: SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: NON-EXEMPT LOCATION: BRIARWOOD (QUEENS) REPORTS TO: DIRECTOR SOCIAL SERVICES SALARY: $55,000 TO $65,000 SUMMARY: The LMSW is responsible for coordinating out and inpatient mental health and substance abuse services for a 200+ bed men’s homeless shelter. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Responsible for a case load of high-risk families with children, • Responsible for facilitating mental health/ substance abuse workshops and onsite support groups for clients., • Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed., • Work from a strength based, client centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after hour’s and or weekend follow-up to emergency situations., • Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR cPUlbR8efB

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Jamaica area of Queens, NY. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care)., • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff., • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents. QUALIFICATIONS: • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Must have a master’s degree in Social Work or Mental Health Counseling., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $70,000

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure their successful progress towards independent living. This position will work with individuals at our Union Hall location in Queens, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire, or obtain licensure within three (3) months of hire, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based and solution-focused practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each client to understand strengths & service needs, • Provide clear written reports that capture assessment findings & recommendations, • Assist clients that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education, • Prioritize & conduct unit visits to the high-risk individuals that are in-shelter to coordinate safety planning efforts, • Prepare clients to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for individuals in-shelter by facilitating in-person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand-off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage, • Provide therapeutic groups (music, art, general support groups, etc.); facilitate group work to address family issues, enhance life skills, etc., • Participate in meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with the client, and provide them with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job DescriptionBideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Position Purpose: The Associate Veterinarian will provide high-quality medical and surgical care for dogs and cats in our isolation center, including spay/neuter surgeries/dentals. They will provide limited preventative care, such as vaccinations or wellness checks, to owned animals through our community outreach programs. This is a 2 day per week (fluctuating schedule Monday through Thursday) part-time position with an hourly rate of $80/hr. Must be legally authorized to work in the United States without the need for employer sponsorship. Responsibilities/Duties/Functions/Tasks: • Provide comprehensive medical assessments, diagnostics, and treatments for dogs and cats in our isolation center., • Perform routine and advanced surgical procedures, including spay/neuter surgeries, dental cleanings and extractions, minor wound repairs, and other soft tissue surgeries, as needed., • Participate in daily medical rounds, case reviews, and collaborate with veterinary and animal care staff on treatment plans., • Ensure medical records are accurate, complete, and up-to-date in accordance with shelter protocols., • Oversee and/or conduct intake exams on transports of animals, • Participation in Grand Rounds., • Apply best practices in shelter medicine to manage population health and prevent disease outbreaks., • Work closely with Animal Care and Facilities teams to ensure biosecurity, sanitation, and disease monitoring protocols are followed across all campuses., • Collaborate with shelter leadership to establish care protocols and evaluate treatment outcomes., • Work in partnership with the shelter’s behavior and animal training teams to evaluate animals with behavior or medical concerns and recommend adjustments to care plans., • Oversee care and make prompt, humane decisions for critical care or euthanasia cases as appropriate., • Support the education of shelter staff and volunteers through training sessions, workshops, and mentorship., • Contribute to the development of standard operating procedures (SOPs) and treatment protocols., • Assist in maintaining inventory of medical supplies and medications., • Participate in the development and review of program goals, shelter policies, and future planning., • Ensures proper inventory and controlled substance logs., • Create a culture of service and excellence so that employees, clients, volunteers and the animals are treated with respect and dignity., • Remain current on trends, ideas, and new developments in the field., • Provides oversight to the medical staff., • Collaboration and communication with all other DVMS employed at Bideawee to assure continuity of care and to quickly alert other Drs. of major disease outbreak affecting our population across all locations., • Represent the medical department in community events, donor presentations, or public education efforts as needed., • Offer basic veterinary services and routine vaccinations and microchipping as part of our low-income community pet wellness programming., • Provide consultation to pet owners during community events to improve animal health and support pet retention. Qualifications • Ideal candidates should have at least 7 years of experience as a veterinarian., • NYS veterinary license., • DEA license or ability to obtain one within a reasonable timeframe., • Shelter medicine experience preferred., • Able to perform soft tissue surgeries including but not limited to spays and neuters of dogs and cats., • Graduate with a DVM or VMD from a US accredited veterinary school., • Strong organizational, interpersonal, and communication skills., • Demonstrates compassion, empathy, and flexibility. Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. Powered by JazzHR r3ceeaMFUW

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Queens, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandatory overtime. This position reports to the Shift Supervisor and Security Manager of the Facility. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes., • Perform daily pack-ups and logging of client property belonging to AWOL clients., • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandatory overtime required, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you're considering applying for this opportunity, it's essential that you feel prepared for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: SAFETY SECURITY OFFICER FLSA: NON-EXEMPT DIVISON: SERVICES - SECURITY REPORTS TO: SHIFT SUPERVISOR LOCATION: BRIARWOOD (QUEENS) SALARY: $19.25 PER HOUR SUMMARY: The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in a 200+ homeless men’s shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccinations are required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS Security Guard License, and current 8 Hour Annual Certificate. Fire Guard License for Shelters preferred. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 7GyzWoF8kR

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: Queens, NY SALARY: $19.65 Hourly SUMMARY: Westhab is seeking dedicated and motivated individuals to join our Security Department. The Safety Security Officer is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS Security Guard License, and current 8 Hour Annual Certificate. Fire Guard License for Shelters preferred. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 3dFH9CgtHs

Job Description JOB DESCRIPTION JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DEPARTMENT: HOUSING AND SERVICES - SECURITY REPORTS TO: SECURITY MANAGER LOCATION: QUEENS, NY SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This position requires face-to-face relief with mandatory overtime. DUTIES & RESPONSIBILITIES: • Train new security officers /residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties., • Monitor access control and ensure effective use of the magnetometer and x-ray machine., • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence., • Maintain the safety and security of clients and staff., • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check the inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems and make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems is a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you're considering applying for this opportunity, it's essential that you feel prepared for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Jamaica, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. Operations within our facility are available 24 hours a day. This is a relief position that requires face-to-face relief with mandatory overtime. This position reports to the Shift Supervisor and Security Manager of the Facility. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors, utilizing a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes., • Perform daily pack-ups and logging of client property belonging to AWOL clients., • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Perform duties related to fire incidents, including evacuating the building when necessary, and adhere to established fire procedures., • Ensure the safety and security of all assigned equipment., • Mandatory overtime required, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: A high school diploma or GED, along with prior security experience, is required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you're considering applying for this opportunity, it's essential that you feel prepared for the challenges and expectations that come with joining a team like this. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, and maintains a workplace free from recognized hazards that pose a serious risk.

Job Description Job Description JOB TITLE: Housing Specialist FLSA: Non-Exempt DIVISION: Services REPORTS TO: Shelter Director LOCATION: El Camino (Queens), NY SALARY: $45,000.00 to $52,000.00 SUMMARY: This position will work out of a homeless shelter located in Queens, NY. The Housing Specialist is responsible for working with clients to identify suitable and permanent housing options. DUTIES & RESPONSIBILITIES: • Interfaces with the landlord and management companies to establish a working relationship, • Create and maintain a liaison with the DHS Housing Placement Unit, • Oversees landlord and management company compliance in meeting the established housing laws, building codes, and lease agreements, • Works in conjunction with Case Management to identify potential clients who are housing-ready, • Resolves crises or conflicts with landlords and management relationships, • Ensures uniformity in maintaining fair housing standards in securing apartments, • Develops and maintains a database of available housing options, • Works towards identifying new housing opportunities for clients through ongoing networks, • Prepares and/or coordinates reports and related information related to housing codes and compliance, • Informs Case Management staff of unit readiness and/or problems with the client maintaining units Work experience should include, but is not limited to, negotiating lease agreements with landlords and/or realtor management companies and providing housing for special needs populations. Knowledge of applicable state and city housing and disability laws and codes is essential. Must possess a valid driver’s license. Bilingual English/Spanish is a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: DIRECTOR OF SOCIAL SERVICES FLSA: EXEMPT DIVISION: SERVICES REPORTS TO: SHELTER DIRECTOR LOCATION: BRIARWOOD (QUEENS) SALARY: $60,000 - $80,000 PER YEAR SUMMARY: The Social Services Director will supervise the team(s) engaged in providing intensive case management assistance to men in a 200+ bed men’s homeless shelter in an effort to meet public assistance and subsidized housing eligibility requirements and effectively transition families/adult from temporary shelter to permanent housing. He/she will oversee the day to day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Provide ongoing supervision of all case management situations, • Liaison between DHS intake centers and other DHS management, • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and interactions with the clients are appropriately documented., • Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of clinical service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence based practices., • Responsible for building collaboration with community service providers., • Ensures that client information submitted to HRA and DHS for processing are accurate and complete, • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Monitor cases to ensure that client services are provided in a timely manner., • Conduct case review audits and provide corrective action plans when necessary, • Train case workers staff to identify and develop strategies on how to approach services resistant clients, • Identifies program needs and makes recommendations. Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR Zy21jjdYoI

Job Description Job Description JOB TITLE: Housing Specialist FLSA: Non-Exempt DIVISION: Services REPORTS TO: Shelter Director LOCATION: Jamaica, Queens SALARY: $45,000.00 -$ 50,000.00 SUMMARY: This position will work out of a homeless shelter located in Jamaica, NY. The Housing Specialist is responsible for working with clients to identify suitable and permanent housing options. DUTIES & RESPONSIBILITIES: • Interfaces with the landlord and management companies to establish a working relationship, • Create and maintain a liaison with the DHS Housing Placement Unit, • Oversees landlord and management company compliance in meeting the established housing laws, building codes, and lease agreements, • Works in conjunction with Case Management to identify potential clients who are housing-ready, • Resolves crises or conflicts with landlords and management relationships, • Ensures uniformity in maintaining fair housing standards in securing apartments, • Develops and maintains a database of available housing options, • Works towards identifying new housing opportunities for clients through ongoing networks, • Prepares and/or coordinates reports and related information related to housing codes and compliance, • Informs Case Management staff of unit readiness and/or problems with the client maintaining units, • Prepare housing packages (HRAs 2010E Application, General Population Housing Packages, HUD VASH Application Process, HPD Section 8 Process, LINC IV, IV++, and V) and collaborate with Case Management staff in preparing psychosocial applications, assisting with access to any necessary documents. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Work experience should include, but is not limited to, negotiating lease agreements with landlords and/or real estate management companies, as well as providing housing for special needs populations. Knowledge of applicable state and city housing and disability laws and codes is essential. Must possess a valid driver’s license. Bilingual English/Spanish is a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards, as well as providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, while also maintaining a workplace free from recognized serious hazards.

Job Description Status: Full-time, Mon-Fri. 9 am - 5 pm (hours may vary, you will be on call) FLSA Classification: Exempt Job Location: Jamaica, Queens Salary - $85,000 - $95,000 Objective: We are seeking a dynamic and experienced Shelter Director for our new men’s shelter. The position requires a demonstrated ability to manage social service programs serving individuals with mental health needs. Additionally, the incumbent must possess a combination of skills in the following areas: program design, operational oversight and evaluation of services, personnel management, budget development and control, and governmental relations within the homeless shelter system. The Shelter Director is responsible for ensuring the quality care of residents in accordance with DHS's regulatory and accreditation requirements. The Shelter Director provides supervision to intake and social services and ensures program development, implementation, tracking, reporting, and evaluating measurable outcomes in compliance with standards set by the NYS Office of Temporary and Disability Assistance. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Hiring, supervision and developing of a shelter team with a strong sense of accountability for achieving outcomes for shelter residents and complying with Lantern and funder regulations and requirements., • Provide leadership, guidance, direction, and supervision to all shelter staff to ensure accurate and timely completion of deliverables, targets and benchmarks., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance., • Identify staff training needs and organize onsite and offsite training opportunities for the professional development of staff., • Conduct staff performance evaluations and implement disciplinary actions as needed., • Oversight of all aspects of the site's operation including service delivery, compliance to contracts, case management, employment and housing targets, medical and chart compliance, recreational activities, shelter security, food service, linen supplies, and supplies for program and staff., • Develop program content to address clients' needs related to psychiatric stability, functional ability, skills of independent living, and housing readiness., • Ensure implementation of all Lantern and DHS policies and procedures., • Ensure compliance with all regulatory agency's standards., • Plan and organize program activities to maximize the program contract's goals and performance targets. Plan, coordinate, and facilitate social/peer support., • Conduct regular staff meetings., • Ensure accurate and timely reporting and statistical information for both Lantern Community Services and regulatory agencies., • Conduct periodic internal file reviews and implement Quality Assurance measures needed to ensure quality service delivery to clients., • Connect with community leaders to build connections, gain support and troubleshoot issues/concerns. Develop and maintain a Community Advisory Board., • Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment, and ensure shelter maintains an active Good Neighbor Policy., • Provide assistance and follow-up in regard to critical incidents with clients., • Assess serious incidents, review the appropriateness of incident management and make corrections as needed., • Responsible for ensuring appropriate levels of staff coverage at all times including during emergencies, severe weather, and disaster situations. REQUIRED QUALIFICATIONS • MSW/MHC/MFT/MPH/MPA degree from an accredited school is required (please note, licensure is required within one year of employment)., • Minimum five years of Shelter experience., • Minimum two years of supervisory experience specifically in DHS Shelter setting., • Preferred: Clinical license and experience managing funder relationships and requirements., • Bilingual (English/Spanish) a plus., • Must be a creative problem-solver who takes initiative., • Effective leader who can successfully engage, inspire, coordinate and manage their team., • The ability to manage competing priorities, highly effective in crisis intervention strategies, values teaching and the professional development of your team., • Able to work both independently and as part of a team., • Experience with electronic case management systems and demonstrated ability to utilize and review data to inform best practices in service provision., • Must have initiative, the ability to work well under pressure, including in crisis situations, and the ability to work both independently and as part of a team., • Excellent computer skills, with knowledge of Microsoft suite, and Excel and comfort working with databases such as CARES., • Mental health, chronic health conditions, and substance use knowledge., • Experience working with families. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Description Reporting Relationships: Program Director reports to the Program Coordinator. What you will do: Under the general supervision of the Chief Operating Officer, Program Directors are expected to perform the following principal duties and responsibilities. · Exercise overall responsibility for the safe operation and effective results of all program operations at the facility · Provides continuance oversight of all facility sand program activities · Ensure shelter maintains its contractual compliance regarding program goals and objectives. · Meet all performance expectations established for the shelter by AAPCI and Department of Homeless Services and other governing entities · Maintain a healthy and safe environment for residents and staff while ensuring that residents move towards attainment of independent living, or an appropriate living status beyond AAPCI shelter · Operate the facility and programs within the approved limits established by the annual budget · Serve as the primary program liaison to DHS. Collaboratively work with the Director of Operations, Senior Program Leaders and Executive Management to deliver program outcomes · Work collaboratively with building management to maintain facility conditions, including ongoing monitoring of unit repairs and other requirements issued by DOHMH, DOB, FDNY, HPD, DHS, etc. · Work alongside the Human Resources Department in 1) Adhering to the HR Policies and Procedures established in the Employee Handbook 2) The selection process in filling vacant positions and 3) Receive guidance in handling employee’s performance problems. · Work alongside the Quality Assurance and Compliance Department in 1) Assuring the shelter remains in compliance with City and State regulations 2) The maintenance of the facility is at a level of excellence that will surpass the requirements of all inspections and 3) Internal trainings/workshops to support professional development · Maintain the critical binder and ensure all the necessary documents (inspections, fire drills, site schedule, security licenses) are up to date and audit-ready at all times · Work collaboratively with food vendors to ensure retrieval of menus and timely deliveries. · Be responsible for maintaining effective communication and interaction with staff in all areas of the shelter while ensuring the staff receives the necessary training and professional development that will equip them to be successful in their job descriptions · Foster a positive teamwork environment through mentoring, coaching, and providing feedback to staff based on performance · Assess program needs and identify potential funding streams to enhance services · Serve as liaison to local service providers and community leaders to ensure a good relationship with the community · Ensure shelter maintains its contractual compliance regarding program goals and objectives · Ensure prompt responsiveness to incidents, especially Priority 1 incidents. · Required to follow-up and submit reasonable accommodations and grievances received by shelter residents · Work collaboratively with food vendors to ensure menus and timely deliveries occur · Oversees administrative assistant who may be involved in daily department activities that implement the organization’s policies · Oversees the Administrative Assistant handle of the petty cash funds, required to provide approval for purchases · Review the petty cash reconciliation spreadsheet for accuracy and approved purchases for submission to Finance Team · Conduct operation and social service department meetings need to discuss program. improvements and achieve program goals issued by the funder, governing agencies, and AAPCI · Track, review, and complete payroll for employees assigned at the program location. · Reviews and submit weekly, biweekly, and monthly internal and external reports required to track facility activity, staffing needs, housing placements, veterans, etc. · Utilize demographic reports and other existing program data to evaluate shelter performance and implement short- and long-term plans to achieve goals · On-call 24/7 · While the Program Director may make suggestions/recommendations, at the discretion of the Executive Team, applicants are interviewed/selected for staff positions and/or transfers. · Tasks may be modified, expanded and assigned over time · Other duties as assigned by supervisor About you: Master’s Degree in relevant field with a minimum of at least 3-4 years successful experience in servicing to homeless individuals/families, mental health, substance abuse, or senior-level shelter administration or; o Bachelor Degree with at least 5-7+ years’ experience in servicing homeless individuals/families, mental health, substance abuse, or senior level shelter administration. At least at least 3-5 years of documented progressive managerial experience Other Requirements: · Excellent computer skills including proficiency in Microsoft Word, Excel and PowerPoint; · Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with shelter residents; · Exceptional leadership skills in dealing with both staff and residents coupled with a personal commitment to serving the poor and disadvantaged; · Experience with mental health and substance use population, Preferred. · Experience in staff training and development · An understanding of funding and industry regulations and a track record of meeting compliance standards · Strong leadership, excellent organizational and communication skills · Ability to work on a strong team of professionals in a culturally diverse environment · License in social work or mental health counseling- Preferred. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the Role, Individuals Competencies, Education/professional Certifications, Qualifications/experience, Performance in the role. Compensation The base salary compensation range being offered for this role is $ 118,449.76. Benefits AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply): • Health and Welfare Benefits: Medical (including prescription coverage), Dental and Vision, • Commuter Benefits, • Employee Assistance Program, • Paid Holidays, Annual Paid Time Off (23 days), • Optional Life Insurance, • Long Term Disability, • Leave Benefits: Short-Term Disability, Other Leaves including FMLA, ADA, Bereavement, Jury Duty, Parental/Adoption Leave, • Retirement Benefits Plan (403B), • You may also get your college student debt forgiven tax free on Federal Direct Loans Created under the College Cost Reduction and Access Act of 2007, PSLF if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan. Equal Employment Opportunity Employer AAPCI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Company DescriptionPrograms & Services At the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.Programs & Services\r\nAt the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.

Job Description Director of Social Services for Homeless Shelter Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single men’s, women’s or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to: • Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists, • Coordinate all case management services, including assessments and development and implementation of service plans, • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensure case managers follow up with resources, • Ensure assessments, service plans and interactions with the clients are appropriately documented., • Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers, • Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs, • Ensure all reports are submitted accurately and in a timely manner, • Responsible for ensuring monthly housing targets are met, • Monitor demographic reports to ensure consistency with ILP compliance, • Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals, • Organize onsite and offsite training opportunities for professional development of staff, • Facilitate weekly meetings with social service staff to address client issues and progress, • Ensure adherence to all requisite regulations and DHS policies and procedures, • Act as a liaison with other department directors, • Provide crisis intervention and stabilization as needed Professional & Personal Qualifications: • Master’s degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Bachelor’s degree in Human Service, or related field with 4+ years of direct social service experience, • Associate’s degree with 6 plus years of direct social service experience, • Ability to work some evenings and occasional weekends as needed, • Excellent and demonstrated writing ability, • Fluent in English and Spanish a plus, • Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred, • Advanced knowledge of MS Word, Excel and database management skills., • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Ability to deal calmly in crisis situations, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description Job Type: Shift Supervisor FSLA Classification: Non-Exempt Reports to: Director of Program Operations Location: Jamaica, Queens, NY Hourly rate: $27.47 - $30.21 Objective: Lantern Community Services is seeking a dedicated and motivated Shift Supervisor for our new men’s shelter, Liberty Plaza, located in Jamaica Queens. Shift Supervisors are responsible for a variety of specialized assignments in a homeless shelter; in addition, experience in site management and staff supervision is needed as well as previous experience in working with clients with mental health issues. The shift supervisor will report to the Director of Program Operations. Shift Supervisors will oversee designated operations of the shelter, supervising a team of Residential Aides and working in coordination with Social Services, Maintenance and Security Staff. Essential Functions: • Oversee all shelter operational tasks during operating hours including bed signing procedures, supply issuance, meal rosters, property storage, locker inspections, daily dorm inspections, facility logbook, incident submission, etc., • Supervise a team of Residential Aides to ensure safe and efficient provision of services to all clients and staff., • Ensure all clients have timely access to client services (meals, laundry, toiletries, medications, etc.), • Lead subordinates in Safe Crisis Management techniques and other crisis management models., • Ensure appropriate document processing of new and returning clients, (i.e., submit to DHS for approval and bed assignment), • Oversee bed sign-ins, curfew checks and vacancy reporting in CARES., • Work collaboratively with Maintenance, Security, Vendors and Emergency Responders on site., • Monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Complete assigned paperwork responsibilities (i.e., Log, incident reports, DHS reports and all other reports), • Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases., • High School Diploma, GED, or HSE is required, • 3 years shelter experience as an RA, CM, etc. with 1 year of supervisory experience, • Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required., • Must be able to work independently and as part of a team to complete complex projects in a fast-paced environment., • Must be capable and comfortable with crisis management., • Computer proficiency with proficiency in Word, Excel and the ability to learn new technologies and databases., • F-80 Fire Safety Coordinator certification, required (or ability to obtain F 80 certification), • NYC Food Handlers Certificate or ability to obtain in 2 months., • Bilingual (English/Spanish) preferred., • Exhibit empathy towards the serviced population., • Must have excellent interpersonal communication skills (oral & written), • Preferred CPR/First Aid Certification Work Environment: This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds.

Job Description JOB DESCRIPTION JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: SERVICES - SECURITY REPORTS TO: SECURITY MANAGER LOCATION: BRIARWOOD (QUEENS) SALARY: $24 PER HOUR SUMMARY: The Shift Supervisor is responsible for performing work involving a variety of specialized assignments, and security systems in a 200+ bed men’s homeless shelter. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Train new security/residential aide employees in all aspects of the facility., • Supervise and delegate tasks assigned to SSO/residential aides, drivers and kitchen staff working on assigned shifts, • Monitor access control, and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility, and external premises to prevent, detect, deter, and report of hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Complete monthly security reports, • Create incident reports and disseminate as appropriate, • Document in CARES and other Westhab protocols, • Facilitate process when EMS and NYPD are on site, • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Client Care Monitor in their absence., • Adjust staff schedules due to sick calls, and unexpected staff shortages, • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Assist Security Manager in preparing and executing fire drills., • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend and conduct various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies. Associates Degree in social services, criminology or related field; or equivalent experience required. A valid N.Y.S Security Guard License, Fire Guard License, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Knowledge of video surveillance and fire detection / alarm notification system a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR P1MQmCKwuZ

Job Description JOB DESCRIPTION JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DEPARTMENT: HOUSING AND SERVICES - SECURITY REPORTS TO: SECURITY MANAGER LOCATION: JAMAICA, NY SALARY: $24.00 SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are available 24 hours a day. This position requires face-to-face relief with mandatory overtime. DUTIES & RESPONSIBILITIES: • Train new security officers /residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties., • Monitor access control and ensure effective use of the magnetometer and x-ray machine., • Respond to incidents and utilize crisis management to protect the safety of the staff and clients., • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence., • Maintain the safety and security of clients and staff., • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check the inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Proof of education is required: a high school diploma or GED. 1-2 years of Supervisor experience required. A valid N.Y.S. Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. The ability to solve problems and make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems is a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you're considering applying for this opportunity, it's essential that you feel prepared for the challenges and expectations that come with joining a team like this. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards, as well as providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, in addition to maintaining a workplace free from recognized serious hazards.

Job Description JOB DESCRIPTION JOB TITLE: Shift Supervisor FLSA: Non-Exempt DIVISION: Operations– Security REPORTS TO: Security Manager LOCATION: Queens, NY SALARY: $24.00 hourly SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. DUTIES & RESPONSIBILITIES: • Train new security officers /residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties, • Monitor access control and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence., • Maintain the safety and security of clients and staff., • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Join the Beacon Specialized Living Services Team: Make a Real Impact!.Are you looking for a meaningful career where you can make a difference in the lives of others? Do you have a passion for supporting individuals with intellectual and developmental disabilities, mental health challenges, and autis

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