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Job Description JOB DESCRIPTION Shelter Organizer T.C Spirit POSTING DATE: June 4, 2025 REPORTS TO : Shelter Operations Manager HOURS: Full time Tuesday-Saturday 12am-8am PAY RANGE: 21.26-$27.51per hour, DOE BENEFITS: M BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees). Position type: Non-exempt. Unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU). This position monitors activities at the Shelters and maintains a safe environment for all Program Participants. This position also provides emergency coverage as needed and works closely with other Shelter Organizers, the on-site Case Manager and the Shelter Operations Manager. Responsibilities: ● Foster a safe, clean and peaceful environment in the shelter. ● Assist clients/participants in completing move-in and move-out paperwork. Monitor individuals entering and exiting the shelter. Maintain logs and complete incident reports. ● Provide outreach and info to neighborhood residents. Handle donations. ● Provide an on-site presence in the shelter, provide assistance to the program participants, enforce rules and guest policy. ● Monitor activities, safety, security and cleanliness in the shelter. Serve on team providing 24/7 staffing. Monitoring the people as they enter and exit the site. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct. ● Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter. ● Assist in setting up shelter meetings and assign daily and weekly duties to be performed by program participants. ● Prepare vacant units including light maintenance, cleaning, and coordinating with vendors in a timely manner. Maintain inventory of basic supplies and order supplies. ● Respond to program participants' concerns and questions. ● Provide info and feedback to Case Manager and Shelter Operations Manager on on-going operations and the welfare of program participants. ● Respond to emergencies, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert LIHI staff and management of incidents, safety concerns and other related issues. ● Be able to lift at least 25 pounds. ● Other duties as assigned. Qualifications: ● Proven ability to work with minimal supervision. ● One year maintenance, customer service and/or management experience. ● Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income housing and ending homelessness. ● Experience working with low-income people. ● Excellent problem solving and conflict resolution skills. ● Excellent communication skills. ● Must pass criminal background checks and drug screening test. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full time Tuesday-Saturday 12am-8am Full time Tuesday-Saturday 12am-8am

Job Description:\n\nDescription: Compass is hiring two (2) individuals for this role, see job description for specific schedules. ABOUT THE POSITION: The Housing Case Manager provides trauma-informed services to individual program participants, many of whom have multiple barriers (i.e., mental health, substance use disorder, chronic health conditions, frequent contact with law enforcement, etc.), so that secure, stable, and permanent housing may be achieved and/or maintained. This service includes assessment, documentation, information and referral, goal setting, direct advocacy, cooperative case planning, and coordination of services. The Case Manager assists and empowers participants to make necessary connections with the community and providers to stabilize and improve the quality of their lives. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed from the City of Seattle’s The Hope Team. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for individuals and families experiencing housing instability in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We consider the diversity of the staff, guests, residents, and community partners to be an important asset. We recognize the value that different perspectives and cultures bring to the organization. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families and communities for health, justice and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives To learn more about the agency visit . LOCATION: Pioneer Square Neighborhood (Seattle, WA) REPORTS TO: Case Manager Supervisor FLSA STATUS: Non-Exempt SCHEDULE #1: Tuesday-Friday 9:30am-5:30pm & Saturday 8:30am-4:30pm; with monthly staff meetings on 1st Wednesday SCHEDULE #2: Monday-Friday 9am-5pm; with monthly staff meetings on 1st Wednesday MEAL PERIOD: Paid (30-minutes) SALARY: $29.00 per hour (Level 1) ESSENTIAL DUTIES AND RESPONSIBILITIES This role may be required to perform any duties as determined by program management to meet program specific needs. Other duties, responsibilities, and activities may change or be assigned at any time with notice. Engagement & Assessment Provide trauma-informed case management utilizing motivational interviewing and strength-based techniques to assigned participants.Engage professionally and compassionately with participants in all settings and environments.Write clear, objective, and accurate case notes of significant interactions in participant files, including stability plans, measurement scales, leases, and all other required forms and paperwork including logs, records, reports, and statistics, as requested.Perform documentation (following DAP protocol) and input data in the Clarity Homeless Management Information System (HMIS) and other organizational data and case management systems. Identify barriers and steps necessary to overcome obstacles to successful program participation. Hoarding and housekeeping support and interventions.Assess participant histories and resource/support needs (e.g., food, health, transportation, CPS APS engagement etc.) and opportunities (e.g., family, friends).Screen individuals for program eligibility (this may include collaboration with referring agencies). Complete a needs assessment, services acknowledgment, and orientation to the program.Assess eligibility for permanent housing resources, such as deposit/move-in financial assistance, rapid rehousing, affordable housing, and permanent supportive housing.Develop a plan with Program Manager to utilize flexible program-based participant relocation and assistance funds in a way that emphasizes equitability not equality.Identify need for interim or bridge housing, link as requested and available.Establish goals and objectives, monitor achievements through regular meetings and case consultations with referral partners, as needed or required contractually.Provide information, referrals, and direct advocacy as needed, utilizing both internal and external resources. (landlords, rental assistance, Veteran programs, supportive guidance on housing selection)Link participants with services intended to address significant barriers to housing stability, such as mental health services, chemical dependency services, primary health services, legal services, Veteran support services, employment and/or educational supports for adults and youth (where applicable).Build and maintain positive relationships with a network of community providers and services to address and advocate for participant needs. In supporting housing stability and retention, work with property management, supervisor and participants in successful tenancy practices and resolutions. Work with program management on situation assessment and follow-up. Work with supervisor to devise and implement corrective action plans for participants failing to meet goals.May be required to assist management in running monthly, quarterly, and/or annual reports (e.g., HMIS).Daily activities are varied, and the day may be interrupted by emergencies or other daily events.Mediate conflicts provide de-escalation and crisis intervention. Model appropriate problem solving. Refer to appropriate services as needed.Provide milieu management as well as support to the program and operations team in daily operations of the facility.In coordination with program management, develop and facilitate life skills trainings and other relevant workshops.Develop and implement community programs supporting housing stability, wellness, and promote meaningful daily activities for participants, which could include groups, classes, workshops, and special events with the support of the Program Manager.Dependent on your work site, certain responsibilities will be prioritized by the Program Manager to meet the needs and funding requirements.Attend community meetings such as CEA, Veteran meetings, or other community services to represent Compass Housing Alliance in helping people obtain housing. LeadershipRecognize the value that different perspectives and cultures bring to the organization.Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor. Perform all duties and responsibilities in a timely and effective manner in accordance with established agency policies to achieve the overall objectives of this position.Work as a team in remaining current with available resources and sharing resources with other agency case managers. SUPERVISORY RESPONSIBILITIESNone KNOWLEDGE, SKILLS, AND ABILITIESAbility to remain flexible to handle the crisis of the day. Ability to manage multiple priorities in a dynamic environment.Collaborate with property management and program staff to address lease compliance issues, mediate conflicts and develop strategies to prevent eviction. This includes creative corrective action plans to support stability.Manage difficult interpersonal situations effectively.Experience and knowledge working with vulnerable populations such as Veterans, Seniors, people with different abilities and families with children including immigrant and refugee experiences.Demonstrated ability to maintain a caseload, provide case management, crisis counseling, advocacy, and referral services to participants.Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability.Demonstrated knowledge of best practices in de-escalation, crisis intervention and stabilization skills.Ability to follow agency policy and procedures to maintain safety and security within the facility.Ability to work in fast-paced environment with frequent interruptions and crisis situations.Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities.Working knowledge of the following evidence-based practices: harm reduction, motivational interviewing, and strength-based case management.Ability to enter data accurately. Create log entries and case notes. Prepare written reports and generate statistical reports.Ability to set and maintain boundaries in a professional manner.Promote a team environment that values, encourages, and supports differences.Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills.Relate openly and comfortably with people from all backgrounds while valuing different points of views. Model sound interpersonal boundaries and emotional intelligence. Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions.Strong problem solving, time and project management skills are required to be successful in this role. Aptitude for learning new technology skills with Microsoft products and other internet-based software. Ability to learn new functions on office equipment and devices (printer, scanner, projector, mailing machine, copier). EDUCATION AND/OR EXPERIENCEA minimum of 2 years’ experience in a social/human service setting related to housing and homelessness, required.Experience and education that demonstrates competency with issues of housing instability, mental health, substance use, sexual assault and/or domestic violence, preferred.Awareness and/or training around belonging, compassion, and meeting people where they are, preferredExperience working in an environment where language may be a barrier, preferred.Fluent reading, writing, and understanding skills in English, required.Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire). Certain positions will require driving duties. Driving related qualifications include Valid WA driver’s license, proof of car insurance, and a driving record that meets Compass standards.Work experience is a key factor for success in this role. In addition, success in this role requires a passion for knowledge and drive for continuing professional development or education. A degree in a related field would be a complement to the required experience. Both work experience and education are evaluated in determining the likelihood of success in this role. Requirements: PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift and/or carry supplies up to 20 pounds. Work takes place in a supportive/emergency housing/social services environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required.Travel to program sites and meetings outside the office and around the county are necessary. Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at . WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be in close proximity to the people we serve.Employees can reasonably be expected to come in contact with hazardous chemicals, blood borne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment.This position is not eligible for remote work, it requires onsite work only.Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some residents may choose to utilize their own private surveillance equipment within their units.

Job DescriptionSalary: $42.34 - $53.87 Title: Coordinator, Budget and Administration Classification: Full-time; Non-Exempt; Represented by Protec17 Location: Seattle, WA; Hybrid Organizational Overview The King County Regional Homelessness Authority (KCRHA) is a public administrative agency created by an interlocal agreement between the City of Seattle and King County. KCRHA is responsible for unifying, coordinating, and administering the funding of emergency services for people experiencing homelessness to provide oversight and accountability. Our mission is to administer effective, performance-based homeless services to support a high-functioning homelessness crisis response system to significantly decrease the incidence of unsheltered homelessness across King County using equity and social justice principles. Crisis response includes services that support those who are not yet in permanent housing such as: Emergency shelter, Transitional Housing, Tiny Home Villages, Rapid Re-Housing, Day Centers, and Severe Weather shelter. Team Overview The Finance Division is responsible for developing strategies related to homelessness that are funded by grants.This includes overseeing organizational and grants compliance for KCRHA, which involves managing budgets, accounting, contracts, compliance, and risk management. The Finance Division works closely with all divisions within KCRHA, including the Office of the CEO, to ensure alignment with the organization's overall strategy and goals. This division plays a crucial role in supporting KCRHA's mission to deliver high-quality, customer-centered services to members of the Seattle/King County community. Role Description As part of the Finance Team, the Coordinator will perform a wide variety of professional-level budget and financial analysis tasks, will participate in the financial planning, funding allocation, and spending monitoring, and will assist in the daily operations of the finance team. Areas of responsibility include grants management, project funding analysis and spending monitoring, entity level budget, other financial analysis, and other reporting assistance. This position is responsible for financial analysis, accounting, reporting, cost controls, and must understand federal and state funding regulations. This position will help manage KCRHAs budget, prepare recommendations for budget proposals, presentations, amendments, and prepare responses to funder requests for financial analysis and reporting. Accountabilities Financial Planning and Analysis • Compile administrative, programmatic, direct, and indirect funding data as requested in response to requests from management team, funders, and external providers., • Analyze and interpret financial data and recommend changes to improve systems and financial performance., • Assist in establishing, implementing and maintaining internal controls and policies and procedures around budget and financial planning and management., • Participate in implementing and enhancing automated fund accounting and grants management systems in accordance with Generally Accepted Accounting Principles and applicable Federal, State, County and City regulations., • Work with the internal team to report timely, accurate, and transparent provider spending analysis., • Prepare and distribute regular financial reports, including monthly, quarterly, and annual summaries., • Support the work of the Contracts, Compliance and Finance Managers to ensure expenditures comply with funding requirements., • Utilize financial modeling to support Executive Management decisions., • Develop key performance indicators (KPIs) to measure financial performance., • Coordinate various financial planning activities, including the development of spend-down projections by program, department, personnel, cost category and administrative cost category, among other variables., • Research Federal, State, County and City laws and regulations for expenditure allowability and grant compliance., • Assist with internal and external audits., • Assume other responsibilities as designated by Finance division leadership team, such as cash flow projection. Budgeting • Work with the Finance and Operating leadership team to develop internal and external budget tools, procedures, and templates reflecting the business needs of KCRHA and its funders., • Work with funder, departmental, and executive personnel to review accounting documents and determine if internal expenditures are in accordance with specific eligibility or allowability criteria associated with various funding sources., • Work closely with team members within the organization to reconcile account balances related to grants, contracts, and special projects., • Prepare monthly budget vs actuals reports and analyses of KCRHA expenditures by department and program in the preparation and implementation of cost allocation plans for divisions and administrative activities., • Direct and coordinate Internal and external budgeting and planning activities, including budget formulation, monitoring, and presentation., • Participate in the review and approval of all budgetary and finance related sections of Contracts, RFPs, and technical submissions for or from KCRHA pass-through contractors., • Coordinates biennial and mid-biennial budget reviews, budget amendments, and the annual carryforward process. Administrative • Prepare budget and fiscal presentations, spreadsheets, mass mailings, key documents and other special projects., • Develop Internal and External Budget tools, dashboards, procedures, and templates., • Work directly with counterparts in funder agencies to develop an understanding of information and reporting needs and create responsive feedback loops for long-term sustainability of these relationships., • Attend Council Budget Committee meetings, relevant meetings with community-based organizations, other government agencies and partners and summarize critical information and data for internal analysis and assessment., • Support system implementation, ongoing maintenance, and perform system data verification and reconciliation activities., • Other duties as assigned. Minimum Requirements • Fluency in equity and racial justice concepts and language, understanding their privilege and power, and can bring equity impact analysis to life in the context of their tasks., • 3+ years of progressive experience in accounting, financial forecasting, budget development or budgetary analysis within a government agency or large federally funded nonprofit organization., • Degree in Accounting, Finance, Business Administration, Public Administration, or a related field. Certification or advanced coursework in governmental accounting or public budgeting (e.g., CPA, CGFM, CPFO)., • Strong quantitative, analytical, and financial reporting skills with exceptional attention to accuracy and detail., • Proficiency in Microsoft Office (especially Excel) and familiarity with fund accounting systems (e.g., Oracle products)., • Understanding of applicable federal laws, regulations, and OMB Circulars (A-110, A-122, A-133) and 2 CFR Part 200., • Experience managing or analyzing federal and non-federal grants (e.g., HUD CoC, ESG, CDBG)., • Excellent written and verbal communication skills, including the ability to prepare and present financial information clearly., • Demonstrated ability to work independently and collaboratively in a fast-paced, equity-driven environment., • Ability to work onsite at least three (3) days per week. Additional Requirements • Experience with government and community stakeholders in King County, • Valid Washington State Driver's License, • Ability to travel up to 10%, in state and out-of-state, • Experience using data visualization or business intelligence tools (e.g., Power BI, Tableau), • Ability to provide and accept feedback, • Ability to work in and across several communication platforms, including social networks and cloud-based systems, • Must be able tolift upto 15 pounds at times Benefits The KCRHA offers a comprehensive benefits package. Health:Medical, dental, and vision coverage. Insurance:Life insurance and Long-Term Disability (LTD) coverage. Retirement:Pension and Deferred Compensations Plan for eligible employees. Paid Time Off:Unlimited vacation,96 hoursof paid sick and safe leave, 12 official holidays, and 2 personal holidays. Employee Assistance Program (EAP):Confidential support for personal and work-related challenges. Commuter Benefit:Subsidized ORCA card. EEO Statement The KCRHA is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, creed, religion, color, national origin, age, alienage or citizenship status, ancestry, nationality, national origin, marital or domestic partnership or civil union status, familial status, sex, sexual orientation, pregnancy, gender identity, or any other characteristic protected by federal, state or local law. In addition,The KCRHAwill provide reasonable accommodation for qualified individuals with disabilities.

Job DescriptionSalary: $119,140 - $160,580 Title: Director, Special Projects Location: Seattle, WA; In person & eligible for telework Organizational Overview The King County Regional Homelessness Authority (KCRHA) is a public administrative agency created by an interlocal agreement between the City of Seattle and King County. KCRHA is responsible for unifying, coordinating, and administering the funding of emergency services for people experiencing homelessness to provide oversight and accountability. Our mission is to administer effective, performance-based homeless services to support a high-functioning homelessness crisis response system to significantly decrease the incidence of unsheltered homelessness across King County using equity and social justice principles. Crisis response includes services that support those who are not yet in permanent housing such as: Emergency shelter, Transitional Housing, Tiny Home Villages, Rapid Re-Housing, Day Centers, and Severe Weather shelter. Team Overview The Programs Department is responsible for managing homelessness services contracts, conducting procurements for homelessness services in King County, administering the Coordinated Entry System, fulfilling the functions as the Continuum of Care Lead Entity, and overseeing the activation of homelessness services capacity increases during emergencies, such as severe weather. The Director of Special Projects serves in a leadership capacity on this team and manages KCRHAs programmatic initiatives, including grant applications and oversight, site planning and development, and other special projects. The Emergency Operations Team reports to the Director of Special Projects. Flexibility and cross-functional collaboration are key skills that contribute to the team's success. Role Description The Director of Special Projects works directly with the Chief Program Officer to oversee and manage a variety of projects on behalf of KCRHA clients and execute high-profile projects that are critical to the agency's mission. This role requires a passion for ending homelessness, outstanding critical thinking, analytical and interpersonal communication skills, strong planning and project management experience and develop valuable results. The Director has experience assisting with developing and implementing homeless programs and systems or housing/homeless policy development. This role oversee Emergency Operations Team (severe weather and similar emergency responses) and works collaboratively with other divisions in the Programs Department and KCRHA-wide teams. The Director will be a member of the Programs Department Leadership Team. Accountabilities • Serve as overall program lead for homeless project planning efforts. This may include leading Executive and council-requested projects and working with local jurisdictions on homeless response efforts., • Incorporate equity and social justice principles and approaches in KCRHA planning and special projects work., • Serve as a resource for the Program and Performance Department, addressing program implementation issues including financial and staff resource needs, internal/external conflicts, and needed program changes., • Build relationships and maintain good communication with community stakeholders and institutional partners, working together to achieve common goals., • Lead and participate in meetings with key stakeholders, including local community members, elected officials, housing, and service providers., • Collaborate on contract management, training, community engagement, data collection and analysis, and promoting equity, customer service, and accountability with numerous teams in KCRHA, including the Emergency and Housing Services Division; the Coordinated Entry Team, Finance Department, Research and Data Department, and the Ombuds Office., • Oversee the budgets of special projects, including the Encampment Resolution Program funded by the Washington Department of Commerce and work with fiscal staff and the Chief Programs Officer to monitor the fund sources, analyze/project availability of funds into the future, and propose revisions to budget/policy., • Supervise, mentor and provide support (especially during severe weather activations) for Emergency Operations staff by establishing work goals and objectives. Ensuring professional development, performance reviews, and as-needed disciplinary activities. Makes recommendations to the Chief Programs Officer regarding personnel actions., • Perform other duties as Minimum Requirements • Fluency in equity and racial justice concepts and language, understanding their privilege and power, and can bring equity impact analysis to life in the context of their tasks., • 7+ years of experience operating or managing, including in a governmental setting, homelessness services programs., • 3+ years of supervisory experience, including managing a team simultaneously working on multiple facets of a Team matrix management experience is helpful., • Project management experience with demonstrated success in implementing high-profile, complex homelessness services programs under tight timelines., • Demonstrated ability to work collaboratively with multiple stakeholders, including elected officials, diverse community stakeholders, nonprofit partners, and jurisdictional staff., • Excellent oral and written communication skills including the ability to communicate effectively and work with people from various cultural backgrounds., • Strong facilitation and negotiation skills, and the demonstrated ability to develop partnerships with stakeholders to build consensus and develop solutions to issues and, • Experience working with federal funding sources (local, state, and federal), particularly those focused on the homeless response system., • Ability to work with creativity and flexibility, both independently and as a team member; to work under deadlines and on several tasks simultaneously; and to organize and prioritize quickly in response to changing needs. Additional Requirements • Experience with government and community stakeholders in King County, • Valid Washington State Driver's License, • Ability to travel up to 10%, in state and out-of-state, • Demonstrated ability to lead program This includes successfully working with staff and external stakeholders on new programs, from design through implementation and continuous evaluation, • Ability to operate in a politically sensitive environment, with nuance and attention to detail, • A high level of customer service orientation and attention to detail, accuracy, timeliness, • Ability to provide and accept feedback, • Ability to work in and across several communication platforms, including social networks and cloud-based systems, • Must be able to lift up to 15 pounds at times Benefits The KCRHA offers a comprehensive benefits package. Health:Medical, dental, and vision coverage. Insurance:Life insurance and Long-Term Disability (LTD) coverage. Retirement:Pension and Deferred Compensations Plan for eligible employees. Paid Time Off:Unlimited vacation,96 hoursof paid sick and safe leave, 12 official holidays, and 2 personal holidays. Employee Assistance Program (EAP):Confidential support for personal and work-related challenges. Commuter Benefit:Subsidized ORCA card. EEO Statement The KCRHA is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, creed, religion, color, national origin, age, alienage or citizenship status, ancestry, nationality, national origin, marital or domestic partnership or civil union status, familial status, sex, sexual orientation, pregnancy, gender identity, or any other characteristic protected by federal, state or local law. In addition,The KCRHAwill provide reasonable accommodation for qualified individuals with disabilities.

Job Description JOB TITLE: Director of Development DEPARTMENT: Development REPORTS TO: President/CEO BFOQ: Christian / Faith Aligned STATUS: Exempt ORGANIZATION: Bread of Life Mission is a non-denominational, Christian, social services organization, which provides critically needed goods and services to the homeless, poor, and needy of Washington State without regard to race, color, sexual orientation, creed, national origin, or religion. SUMMARY OF POSITION: Bread of Life Mission’s Director of Development (DD) is a member of the executive team and responsible for the overall fundraising, planning, and execution in the support of the mission, vision and goals of Bread of Life Mission (BOLM). Working closely with the CEO, the Director of Development oversees the development strategy and execution needed to meet BOLM’s short-term and long-term goals. DUTIES AND RESPONSIBILITIES: Strategic Management ● Oversee strategies and execution of planned giving, grants, mid and major donor programs, direct mail, foundations, social media, events, volunteers, and design and implement monthly giving program. ● Manage a growing team of 3 development professionals; coordinates weekly activity objectives, team meetings on a weekly basis, and the monthly development results review and planning meeting. Responsible for all aspects of departmental staffing, including hiring, evaluating, discipline, and dismissal. ● Responsible for departmental budget of $1.5M for development function, fiscal management and working with contracted vendors. ● Create a comprehensive fundraising plan and provide best practice fundraising knowledge to address organization challenges. ● Oversee and grow the grant program. ● Ensure that the organization’s large and small annual fundraising events meet revenue targets and strategic goals. ● Evaluate the effectiveness and results of fundraising initiatives. Present progress to the CEO and board committees. ● Embrace the use of data to share the story of the impact of BOLM to prospective donors and supporters, inviting them (asking them) to participate at increasing levels. ● Create and implement an integrated strategic communications plan to advance BOLM’s brand identity, broaden awareness of its programs and priorities, and generate donor support. Leads By Personal Example ● Position the mission in the community as a reliable source and disseminator of information regarding meeting the needs of the homeless. ● In addition to managing all aspects of the development program for the organization, personally manage a portfolio of 50-75 major donor relationships. Expected to conduct 2 meetings a week/100 a year with donors to BOLM. ● Oversee a Local Church Outreach Program to develop and nurture church relationships with BOLM. ● Oversee and approve preparation and distribution of press releases, media advisories, and public service announcements in collaboration with the CEO. ● Direct the coordination of fundraising activities and creates opportunities for staff involvement. ● Embrace the ideal of transparent and frequent interaction with his/her peers on the executive team in a collaborative effort to advance BOLM. ● At any time, with or without notice, will perform other duties and activities as assigned. Senior Management Team Coordination ● Partner with the Chief Executive Officer to establish annual goals and meet fundraising goals. Ensure that department is aligned with BOLM strategic plan. ● Develop strategy and execute upon mid-level and major donor relations and acquisition of mid-level and major gifts. ● Lead the team supporting the $30M Capital campaign to support the achievement of long-term strategic goals of BOLM. ● Works collaboratively with the CEO to increase private and foundation funding. Knowledge, Skills, And Abilities: ● Successful track record of cultivating, soliciting and securing the gift with major gift prospects. ● Embrace the ideal of transparent and frequent interaction with his/her peers on the executive team in a collaborative effort to advance BOLM. ● Proficient in Microsoft Office Professional, especially Excel; and donor database software, desktop publication, social media, and internet. ● Possess excellent interpersonal skills, verbal and written communication skills with a professional demeanor. ● The ability to think strategically and lead effectively, while serving others ● Comfortable speaking to large groups, interacting one-on-one with people from all walks of life and can think quickly on his/her feet. ● Able to balance the demands of an executive leadership role, while building trust and working with others to accomplish the Mission of BOLM. ● Highly ethical, trustworthy, and professional. ● Organized with good analytical and decision-making abilities. ● Must be a self-starter who regularly sets and achieves activity and results-driven goals. ● Knowledgeable and empathetic to the needs of the poor. ● Agree with and carry out responsibilities in accordance with the Mission’s policies that are included in Bread of Life Mission Directives, Code of Conduct, Statement of Faith, and Mission Statement. Willingly sign a confidentiality agreement. ● Valid WA state driver’s license and insurance, with the means and ability to travel in Seattle and the surrounding area to meet with donors. EDUCATION/EXPERIENCE: ● Bachelor’s degree, master’s degree or CFRE preferred. ● Demonstrated proven fundraising track record of results. ● Seven (7) + years’ experience with growing responsibilities in fundraising, marketing, or a related field ● Five (5) + years responsibility in a leadership role ● Comprehensive knowledge of fundraising, its impact, and awareness of associated tax- ramifications/deductions. ● Effective in researching and analyzing data to identify prospects. ● Demonstrated knowledge of planned giving techniques and vehicles. WORKING CONDITIONS/PHYSICAL FACTORS: ● Work is performed in a typical interior office within an emergency shelter/transitional housing environment with occasional outside work required. ● Must be able to drive to meet with donors and supporters in the community and have their own dependable transportation ● Must be able to lift 15-30 lbs. Work requires talking, standing, walking, sitting, pulling, pushing, reaching, crouching, carrying and other fine motor skills. REQUIREMENT: Bread of Life Mission is a privately funded 501(c)3 Christian ministry. It is the policy of Bread of Life to grant equal opportunities for employment to all qualified persons without regard to age, race, color, national origin, military, gender, genetic characteristic, marital status, unemployment, domestic violence, or any other applicable grounds prohibited by law. Our designated purpose is religious. We consider every position essential in the fulfillment of our ministry and Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must: ● Be able and willing to share the Gospel and participate in the ministry activities of Bread of Life. ● Subscribe to Bread of Life Statement of Faith and Qualifications for Employment upon hire and continuously while employed. ● Adhere to the Bread of Life Employee Handbook. Powered by JazzHR NyV3equPTf

Job Description Janitor Location: Arion Court - 1814 Minor Ave, Seattle and The Julie - 1922 9th Ave, Seattle POSTING DATE: 07/31/2025 REPORTS TO: Area Manager HOURS: Full time 40 Hrs/wk - Monday-Friday 8AM-4:30PM PAY RANGE: $23.15-$25.43 per hour BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees). POSITION TYPE: Non-exempt position. This is unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU) Responsibilities: • Perform and schedule routine janitorial and light maintenance of common areas, grounds maintenance, garbage removal and weeding, replacing locks and light bulbs, performing minor carpentry and painting., • Respond to light maintenance or cleaning emergencies as needed., • Respond to shelter clients’ concerns and questions regarding the building’s cleanliness and report maintenance needs to the Special Projects Manager., • Inspect the building’s interior and exterior each work day for graffiti, damage, lighting not working and any apparent safety hazards., • Assist the Special Projects Manager with site inspections, at time of turnover or as needed, helping to create work requests for maintenance needs., • Inventory – maintain basic cleaning and light maintenance supplies., • Prepare units, including light maintenance, cleaning, painting and helping coordinate any vendor work for new intake for the units in a timely manner., • Complete LIHI work orders for all non-routine cleaning and grounds work. Also use work requests to document all repair and non-routine work., • Other duties as assigned. Qualifications: • One year building maintenance or janitorial experience., • Excellent problem solving and conflict resolution skills., • Experience working with low-income people, • Experience working with a diverse population., • Excellent written and verbal skills., • Must pass background and drug screening test About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Monday - Friday 8am-4:30pm Monday - Friday 8am-4:30pm

Job DescriptionAccounting Manager Posted on: 11/20/2025 Location: LIHI Main Office, International District of Seattle Hours: Full time, 40 hours per week Reports To: Chief Financial Officer Pay Range: $108,000-120,000 annually Position Type: Exempt, non-union position This is a management level position responsible for accounting operations for the LIHI Agency and a growing number of related limited partnerships and limited liability corporations. Supervise a staff of 3 to 4 accountants. Oversee month-end, quarterly and year-end closing. Responsible for the production of monthly and quarterly financial statements for the entities, and for ensuring compliance with the financial terms of loans, grants, donations and operating agreements. Responsibilities: * Produce timely and accurate financial statements for internal and external users of LIHI financial information. Generate various reports for internal use, loans, grants and investor compliance. * Serve as liaison to independent auditors for the annual audits of the various entities. * Responsible for detailed research, analysis and interpretation of various accounting issues and reporting requirements. * Work with the CFO to develop accounting policies and procedures that ensure effective internal accounting controls and promote compliance with Generally Accepted Accounting Principles. * Hire, direct, train and evaluate accounting staff. * Track financial status of tiny house villages and shelters individually and as a program within LIHI. * Serve as a resource to tiny house village and shelter programs. * Advise and assist tiny house village managers * Serve as liaison with government funders. * Supervise, train staff, and invoice funders of tiny house villages and enhanced shelters * Become proficient with accounting processes of property management * Provide routine financial reports, analyze budget actual variance and bring up ineligible costs or other issues that could result in incompliance or financial deficit with Department of Special Project and Operations and escalate to senior management team if needed. * Supervise and be responsible for all grant invoicing. * Work with Development Department and Finance Department development liaison closely to optimize the usage of funding when acquisition, rehab or new construction funding is involved in the project setup, * Engage with assigned training and comply with training deadlines * Other job duties as assigned. Minimum Qualifications: * Bachelors degree in Accounting or related field * Five years of Accounting experience with an Enterprise Level accounting system and a minimum of three years of supervisory experience * Have excellent oral and written communication skills * Knowledge and understanding of GAAP * Able to read, write and communicate in English * Must pass criminal background checks and drug screening Preferred Qualifications: * CPA certification Other Requirements: * Must have reliable transportation Benefits for this position (pro-rated for part time employees) * Generous vacation and sick leave * 10 paid holidays and 1 floating holiday * Employer-Paid Medical, Dental, and Vision (with HRA, HSA & FSA options) * Employer-Paid Life and AD&D Insurance * 401k offered for unionized employees (through OPEIU8) * 403b offered for non-union employees * Employee Assistance Program * Travel Assistance Program * Aflac offered for all employees. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #hp

Job Description JOB TITLE: Major Gifts Officer DEPARTMENT: Development REPORTS TO: President/CEO BFOQ: Christian/Faith-Aligned STATUS: Exempt ORGANIZATION: Bread of Life Mission is a non-denominational, Christian, social services organization, which provides critically needed goods and services to the homeless, poor, and needy of Washington State without regard to race, color, sexual orientation, creed, national origin, or religion. BOLM staff works to bring hope, healing, and recovery to Seattle’s homeless through a Christ-centered approach, impacting Seattle one life at a time. BOLM is a storied mission with plans for a capital campaign and future growth. SUMMARY OF POSITION: Bread of Life Mission’s Major Gifts Officer (MGO) is a member of the Development team and is responsible for securing financial resources for Bread of Life Mission (BOLM). The primary focus is meeting and working with donors and prospects with significant giving capacity to accomplish their giving objectives in the form of annual giving, major, and planned gifts. The Major Gifts Officer will engage in and be responsible for all aspects of the donor development cycle including donor identification, cultivation, solicitation, acknowledgment, church partnership and stewardship. This income-generating position reports directly to the Director of Development. The position requires some evening and weekend responsibilities to be successful. DUTIES AND RESPONSIBILITIES: 1. Demonstrate BOLM values in the performance of all duties., 2. Adhere to the highest ethical standards; show empathetic disposition and perseverance; reflect optimistic and positive attitudes; and convey sensitivity to donors' needs., 3. Work collaboratively with the development team, including the CEO., 4. In collaboration with the Director of Development, design a plan that focuses on strategies and techniques for raising current and deferred gifts:, 5. Develop and maintain a list of current and planned giving prospects; manage relationships to convert prospects into donors., 6. Identify and cultivate potential individual and corporate donors., 7. Keep a robust schedule of personal visits, effectively sharing the story and purpose of BOLM and giving opportunities., 8. Create customized stewardship strategies for key major-gifts donors., 9. Share with donors the ways in which they can partner with BOLM to advance the ministry and increasingly share the Gospel., 10. Pray for and pray with donors (as desired by donor)., 11. Seek to encourage others in their faith and to make others aware of giving opportunities and ministry support/participation., 12. Analyze and evaluate prospects and donors’ propensity, capacity, and enthusiasm to give., 13. Cultivate major gift prospects, investing the necessary time and energy to build relationships designed to understand the donor/prospect goals with the expressed purpose of alignment with BOLM’s mission and objectives., 14. Solicit major gifts from current donors and prospects. Stewardship of major gift donors for future gifts and planned giving opportunities., 15. Manage a portfolio of 125-150 qualified relationships, leveraging moves management with a custom cultivation strategy for each donor, while systematically identifying new donors and prospects to add to the portfolio., 16. Execute and report on quarterly/annual fundraising plans, donor solicitations identification, cultivation, campaigns (capital and annual) and stewardship efforts., 18. Offer prospect strategy counsel to the President/CEO and development staff who are managing other prospects., 19. Track prospects and donor contacts in portfolio using organization tools and tracking methods via donor software. Ensure that all donor information entry, storage, accuracy, and special requests are recorded and accomplished in a timely manner., 20. Prepare proposals, letters, and customized material, as necessary., 21. Remain knowledgeable in income tax and government regulation changes that affect planned giving and outright gifts., 22. Participate in strategy and planning meetings., 23. Write, compile, and edit reports., 24. Adhere to the highest ethical standards, and maintain personal and professional competence in fundraising., 25. Other duties as assigned. CORE COMPETENCIES: • A solid, mature, and credible Christian witness and lifestyle that exemplifies Christ in character and, modeling servant-leadership., • Have a personal relationship with Jesus Christ and be able to share the gospel with others through words and deeds., • Relationship Building – effectively establish and maintain productive relationships; enjoy and excel in interacting with a variety of people., • Ability to determine how best to develop and maintain effective relationships with donors and determine when and how a prospective donor can be successfully engaged, accompanied by the ability to secure financial gifts., • Capable of handling numerous tasks, while meeting deadlines., • Demonstrated ability to understand the needs and interests of donors to develop or strengthen relationships with BOLM., • Ability to participate in all aspects of the giving cycle., • Requires proficient computer, database, technology, and social media skills., • Possess excellent interpersonal skills, verbal and written communication skills, and a professional demeanor., • Work well in a team environment and accept input and supervisory guidance., • Must be a self-starter who regularly sets and achieves activity and results-driven goals., • Able and willing to interact with shelter guests in a compassionate and respectful manner., • Knowledgeable and empathetic to the needs of the poor., • Able to maintain a positive, professional, Christ-like manner with all donors, staff, guests, and volunteers., • Write concisely and organize content clearly; pay strong attention to details and accuracy., • Adaptable, resilient, and calm under stress., • Continuous learner., • Bachelor’s degree, master’s degree, and/or CFRE preferred., • Must demonstrate a proven fundraising record of accomplishment, as well as possible history in finance, sales, and marketing., • Effective in researching and analyzing large groups of data to uncover prospects., • Demonstrated history of securing major gifts over three or more years while working in a growing organization. The employee is regularly in a typical office environment with adequate light and moderate noise levels. Additionally, this role will require some hours served on the weekend, evenings, and travel. This position requires frequent interaction with the homeless population. Will interact with individuals who may be intoxicated or under the influence and who may lack socially acceptable personal hygiene. • May require bending, lifting (up to 50 lbs.) – occasionally., • Climbing stairs – often, • Manual dexterity/fine motor skills – often, • Standing for extended periods of time - occasionally, • Able to think, read, speak, see, and hear – continuously. Bread of Life Mission is a privately funded 501(c)3 Christian ministry. It is the policy of Bread of Life to grant equal opportunities for employment to all qualified persons without regard to age, race, color, national origin, military, gender, genetic characteristic, marital status, unemployment, domestic violence, or any other applicable grounds prohibited by law. Our designated purpose is religious. We consider every position essential in the fulfillment of our ministry and Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must: • Be able and willing to share the Gospel and participate in the ministry activities of Bread of Life., • Subscribe to Bread of Life Statement of Faith and Qualifications for Employment upon hire and continuously while employed. Pay Range: $79,000 - 85,000 per year Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off Work Location: In person Powered by JazzHR c4SjLFvu95

Job DescriptionDescription: Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: • Fighting the region’s opioid epidemic, • Providing behavioral health support for those experiencing homelessness, • Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care, • Specialists in serving the needs of the BIPOC and LGBTQIA communities We offer the following benefits to full and some part-time staff: • Employer paid medical/dental/vision insurance packages., • Employer paid life insurance, • 12 accrued vacation days for year one, up to 20 days in subsequent years, • 12 days sick leave accrual per year, • Mental Health Day, • 1 Personal Day, • 12 Paid Holidays, • Flexible Spending Plan, • 403(b) Retirement plan, • Employee Assistance Program, • Training Allowance/License Reimbursement, • We are also a Second Chance Employer Requirements: • Provides on-site brief intervention, de-escalation and crisis management and recovery support at designated LIHI-operated Tiny Home Village., • Becomes a visible, stable and accessible presence at assigned Tiny Home Village., • Through progressive engagement, works with Tiny Home Village residents to identify and begin to address mental health and substance use issues which may present barriers to long-term, stable housing., • Collaborates with on-site LIHI staff to respond to resident incidents and support resident compliance with Village rules and standards of behavior., • Offer individual and group counseling sessions while residents are in ideation (pre-enrollment) phase., • Performs Mental Health intake intakes/evaluations and collects and processes psycho-social data from residents for purposes of clarifying treatment goals and establishing preliminary diagnoses that may be required to access housing or other services., • Provide a warm handoff to THS staff for residents who wish to pursue formal Mental Health or Substance Use Disorder Treatment., • Master's degree in social service field required., • Current Washington State Counselor credential or current professional licensure is required. MHP credential preferred., • SUDP/T is a plus., • At least one year experience providing counseling, case management, and group services to individuals and their families., • Previous experience working with homeless or unstably housed individuals is a plus., • Ability to converse with and listen to people in many different settings, • Ability to use a computer and telephone, as well as other standard office equipment, • Frequently required to stand, walk, use fingers, hands, and arms, • Ability to occasionally push, pull, lift, and/or carry supplies up to 25 pounds, • Work takes place in a social services environment where long periods of sitting, working on a computer, navigating to various work areas, going up and down stairs or ramps, and standing may be required, • Travel to program sites and meetings outside the site and around the county may be necessary

Job Description Location: SoDo (1039 6th Ave S, Seattle, WA 98134) Schedule: Sunday-Thursday, 10:00pm-6:30am Pay: $26.74/hour Status: Regular Full-Time/Non-Exempt *Applicants must be available for in-person interviews in Seattle, WA. The Salvation Army is seeking a Shelter Supervisor to be responsible for all supervisory duties pertaining to our shelters. This will include items such as scheduling, time cards, payroll preparations, ensuring staff trainings are completed as assigned, and helping to coordinate shift adjustments as needed. Duties & Responsibilities • Supervise Off-Site Shelter Programs staff operational administration under the Shelter Programs Director's guidance., • Demonstrates working knowledge of emergency resources., • Assist in monitoring, evaluating, and facilitating operational changes to ensure compliance with policies and regulations., • Participate in hiring to ensure adequate coverage of permanent, temporary, and on-call shelter staff., • Provide direct supervision and training for staff assigned, • Attends and participates in all staff meetings., • Conduct regular shelter program staff meetings as needed., • Ability to conduct and oversee direct client services, • Provide policy and procedure guidance to subordinate staff, • Provide supportive care to residents experiencing personal crisis.Education & Experience, • HS Diploma or GED, • 1 year of supervisory experience, • 1 year of experience working in an adult shelter and/or directly with the homeless population A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance. Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered. Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available. Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option. Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events. Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time. Paid Vacation: • Two weeks annually, accruing from day one, for non-exempt positions., • Four weeks annually, accruing from day one, for exempt positions. The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Description JOB SUMMARY The Shelter Plus Care (SPC) program is a federally funded rent subsidy program managed by Plymouth Housing. We provide a rent subsidy to formerly homeless households who live in rental properties throughout King County. Two Certification Coordinators process all program eligibility and income recertification paperwork which includes applications, household changes and exits from the program. The Certification Coordinators serve as the communications hub of the program, coordinating with the Finance Department, landlords, and a contact person for the participating social service programs. This is a regular, full-time benefitted position. ESSENTIAL JOB FUNCTIONS: (Responsibilities, accountabilities, and competencies; may not include all duties of this job) • Reviews new and transfer applications for completeness, accuracy and program qualifications using the U.S. Department of Housing and Urban Development (HUD)/ SPC program regulation guidelines. Communicates needed corrections, request for information, and status of application to service agency leads., • Coordinates annual income recertification process by reviewing and processing appropriate household and income certification documentation for households from service agency leads while following HUD guidelines regarding income inclusions and exclusions for eligible households., • Enters data into database system in a timely manner to process new tenant applications and transfers, generating rent calculations for service agencies, payments to landlords, and confirmation letters for participants, agency representatives, and landlords., • Updates tenant, unit, and landlord information in the database system as changes occur., • Works in collaboration with the Finance Department regarding assistance payments, status of issued subsidy payments, vendor information and other updates., • Answers the department telephone line, responding to questions from organization representatives, landlords, and individuals from the community., • Assists in developing and conducting trainings for service providers regarding program requirements., • Generates monthly reports on tenant rents for Finance department and King County., • Assists with HUD Annual Progress Report data collection., • Assists in internal file review prior to SPC program audits., • Assists in researching current local, state, and federal housing laws., • Crosstrain on conducting inspections and provide overall knowledge of the program throughout King County., • Participates in SPC Coordinating Committee meetings as needed. Education: A combination of education and relevant work experience that provide the required knowledge, skills, and abilities. Experience: Two+ years of related administrative experience, property management, public housing authority, or social services assisted programs. Knowledge, Skills, & Abilities: • Demonstrated administrative skills and capacity to process a large volume of paperwork with a high degree of accuracy., • Proficient and demonstrated experience with Microsoft Office applications, particularly Word, Excel, and Outlook., • Must be able to work efficiently and effectively with customized databases and technology, and conduct internet research., • Demonstrated highly proficient oral and written communication skills., • Knowledge of federal and state laws, policies, procedures, and guidelines governing client eligibility for assistance programs., • Knowledge of community-based programs and services., • Ability to interpret and apply policies, procedures, and guidelines in determining eligibility for assistance programs., • Ability to evaluate client information, assess client needs, and make referrals., • Ability to prepare, present, and review oral and written information and reports., • Ability to interview and provide technical assistance., • Ability to use computer software to produce reports and written communications.DESIRED QUALIFICATIONS, • Working knowledge with Microsoft SharePoint is desired., • Section 8 or other rental assistance program experience is desired., • Familiarity with reviewing contracts is desired., • Associates Degree and or Bachelor of Arts degree in human services or related field is desired, • Compliance background is desired.

Job DescriptionDescription: ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Compass Day Services includes the Client Services Office (CSO), the Hygiene Center, and the Day Services Center. The Day Center offers comfort and stability to those in need. People can seek refuge, meals, and basic services, as well as connect with housing navigation support, case management, mental health counseling, and nursing services. The Hygiene Center offers individuals experiencing homelessness a place to use the restroom, take a hot shower, and do a load of laundry. The CSO provides free mail services for individuals who are housing insecure. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit . • LOCATION: Pioneer Square Neighborhood (Seattle, WA), • REPORTS TO: Program Coordinator, • FLSA STATUS: Non-Exempt, • SCHEDULE: Monday-Tuesday 8:30am-4:30pm & Wednesday 8:30am-12:30pm & Saturday 8am-12pm; with weekly staff meetings Thursday at 1pm, • MEAL PERIOD: Paid (30-minutes), • SALARY RANGE: $24.50 per hour (Level 1*) Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services • Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff., • Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed., • Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities., • Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals., • Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management., • Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use., • Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints., • Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager., • Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions., • Follow building/staff safety and emergency procedures according to program and agency policies., • Recognize the value that different perspectives and cultures bring to the organization., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities., • Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills., • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to work in a fast-paced environment with frequent interruptions and crisis situations., • Ability to set and maintain boundaries in a professional manner., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Follow sound interpersonal boundaries and emotional intelligence., • Relate openly and comfortably with people from all backgrounds while valuing different points of views., • Promote a team environment that values, encourages, and supports differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem-solving skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • At least 1 year of experience in a social/human service setting, preferred., • Awareness and/or training around belonging, compassion, and meeting people where they are, preferred., • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred., • Experience working in an environment where language may be a barrier, preferred., • Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire)., • While performing the duties of this job, the employee is regularly required to talk and listen., • The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds., • Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be near the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work; it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some guests/residents/participants may choose to utilize their own private surveillance equipment within their units.

Job Description Enhanced Shelter Case Manager LOCATION: Interbay Village 1601 15th Ave W, Seattle, WA 98119 POSTING DATE: 5/30/2025 REPORTS TO: THV Manager of Supportive Services HOURS: Full-time, 40 hours per week, includes some on call evenings and weekends PAY RANGE: $28.35 - 33.60 per hour BENEFITS: Medical, dental, vision, retirement, life insurance, long-term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees). POSITION TYPE: Non-exempt position. This is unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU) The Case Manager is responsible for assisting formerly homeless, asylum seeking individuals to stabilize in permanent housing, short-term service planning, maintaining relationships with community agencies and service providers, brief intervention and crisis response, providing informal counseling to clients as needed, information and referral assistance, income support and coordination of community-building activities. Responsibilities: Information and Referral/Case Management • Build effective relationships with clients., • Provide information and referrals to clients, including through distribution of written material., • Maintain updated information tools for tenant use in accessing community resources., • Formally and informally, assess tenants as to current level of functioning and social service needs., • Offer case management for selected clients, either referred by building management as at risk of eviction or self-identified., • Work cooperatively with the Refugee Women’s Alliance and Washington Migrant & Asylum Seeker Support (WA-MASS) programs on referrals and care coordination., • Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible., • Coordinate with local agencies to provide services that meet the needs of LIHI clients., • Work collaboratively with building management and Supportive Services staff to increase stability and retention of tenants in housing. Community Building • Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for clients., • Initiate and encourage client involvement in community-building activities, such as community meetings, meals, and support groups., • Produce needed written materials, including community newsletters., • Contribute to the development of a community that values cultural diversity. Administrative • Participate in staff meetings and planning sessions., • Knowledge of FCS (Foundational Community Supports) and HMIS data systems preferred., • Report regularly to Supportive Services Manager on programmatic issues., • Maintain records of activities and contacts with tenants/agencies and case management records., • Complete other records and reports as directed., • Assist staff with administrative and program work related to the operating of supportive housing and social service projects at LIHI., • Assist with preparation of spreadsheets, grants, funding applications, correspondence and reports as relate to the housing programs. Other • Participate in public policy advocacy efforts including recruiting clients to attend public meetings and testify at hearings., • Participate in fundraising for Supportive Services by providing information and feedback for grant applications; and helping establish community contacts., • Perform other related duties as required. Qualifications: • Bachelor Degree in Social Work or related field, or Associate degree with 3 years of experience., • Fluency in spoken and written language of Portuguese, Lingala, Spanish or French required., • At least two years’ experience working with a diverse population., • CPR/First Aid desired, • Background in case management, resident advocacy, or related career is required, • Knowledge of referral resources including legal aid for asylum seekers., • Experience working with confidential information, • Excellent written and communication skills, • Access to transportation, • Flexibility to work evenings or weekends as needed, • Must pass criminal background checks and drug screening test. The Low Income Housing Institute is an equal opportunity employer. Qualified members of historically marginalized and underrepresented communities are encouraged to apply. LIHI participates in the e-verify system. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 4,500 affordable housing units and manages over 2,500 units including rental housing, permanent supportive housing and transitional housing. The populations served include families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 1,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Full-time, 40 hours per week, includes some on call evenings and weekends Full-time, 40 hours per week, includes some on call evenings and weekends

Job Description Shelter Operations Manager True Hope 1713 E Yesler Way, Seattle WA 98122 Posting Date: 09/29/25 REPORTS TO: Program Manager HOURS: Full-time, 40 hours per week, includes some on call evenings and weekends PAY RANGE: $31.50-33.65 per hour BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees). POSITION TYPE: Non-exempt, management position This position supervises activities at the site and maintains a safe environment for all the program participants in the Enhanced Shelter. This position also provides emergency coverage as needed and works closely with all Shelter Organizers, Case Managers and LIHI Management team. Responsibilities: Staff Support and Supervision ∙ Hire, supervise, and train staff, volunteers, interns and interface with vendors, contractors, consultants, and community members. ∙ Complete staff evaluations that address performance concerns, set goals with clear performance expectations ∙ Troubleshoot client issues, refer issues as appropriate to management, and work in a team approach to determine the best course of action. Program Management and Coordination ∙ Provide an on-site presence, monitoring the Enhanced Shelter and surrounding areas. ∙ Coordinate activities, staffing and maintenance of the community and dining spaces, the yard, and tiny houses. ∙ Ensure safety and well-being of the clients. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct. ∙ Enforce rules and guest policy. ∙ Assist clients/participants in completing move-in and move-out paperwork. ∙ Monitor individuals entering and exiting the property. Maintain logs and complete incident reports. ∙ Provide outreach and info to neighborhood organizations, clients, and the Community Advisory Committee. ∙ Monitor activities and appearance, and perform light-maintenance and janitorial of all common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the site. ∙ Assist in preparing vacant units including light maintenance, cleaning, and coordinating with vendors in a timely manner. ∙ Maintain inventory of basic supplies and assist in ordering supplies. ∙ Respond to clients’ concerns and questions regarding the program. ∙ Respond to emergencies on site, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert LIHI staff and management of incidents, safety concerns and other related issues. ∙ Work with other staff members, community groups, government entities, volunteers and future clients on community notification, tours and community outreach. ∙ Obtain and respond to input and feedback from clients, oversee inspection and upkeep of units and other structures and evaluate habitability and quality of life. ∙ Organize training for staff and clients on domestic violence, mental health, hoarding, self-help, and other areas. ∙ Perform other responsibilities as assigned. Qualifications: 1. Two years’ experience working in the property management or human services field., 2. Experience providing services to low-income and/or homeless men and women., 3. Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income, 4. One year experience working on leading a program or project with staff and volunteers., 5. Ability to effectively supervise staff, interns and volunteers, and to work with confidential, sensitive information (physical, electronic, and verbal) and maintain confidentiality., 6. Ability to work in a fast-paced, fairly independent and autonomous work environment. Must be a self-starter, highly organized, able to prioritize, multi-task, meet deadlines, and follow up., 7. Must have exceptional problem solving skills, be able to resolve conflicts, and ability to work effectively with difficult people., 8. Proficient in, Microsoft Office, PowerPoint and Excel spreadsheet programs. Previous experience with record keeping and report preparation., 9. Proven ability to work with minimal supervision., 10. Must possess a strong sense of ethics, professional boundaries, and an inviting demeanor. Respect for homeless people, diplomacy/tact, and an optimistic approach are essential. The person in this position must be able to tolerate and welcome differences of opinion and have an appreciation for diversity. 11. Excellent communication skills., 12. Must have valid driver’s license and working vehicle., 13. Must pass criminal background check and drug screening test. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. Monday-Friday 9am-5pm Full Time

Job Description Team Member Urban Rest Stop 1924 9th Ave, Seattle, WA 98101 Posted on: 11/20/25 Location: URS Downtown Hours: FT Monday - Friday 6am to 3pm Reports To: URS Manager Pay Range: $21.90 - $29.38 Position Type: Non-exempt, unionized position (OPEIU 8). Our Urban Rest Stop hygiene centers provide people experiencing homelessness access to showers, toiletries, and laundry services in a clean, safe, respectful environment. As an Urban Rest Stop team member, you'll provide onsite support to patrons. This job is 25% customer service, 10% administrative/computer work, and 65% cleaning. Responsibilities: Customer Service * Ensure that the Urban Rest Stop provides a clean, safe and welcoming environment at all times. * Schedule appointments for daily use of the showers and laundry facilities. * Monitor use of all agency facilities, and monitor the patrons and their behaviors throughout the facility. * Provides personal assistance to patrons, when necessary. * Distribute personal care items as requested and when donations are available. * Distribute and monitor shower towel use and return, in accordance with agency procedures. * Enforce Rest Stop Rules and Procedures, ensuring the safety and security of patrons and staff at all times. * Mediate and de-escalate conflicts and model appropriate problem solving strategies. * Implement Rest Stop Security Procedures, when necessary. * Document all such incidents in Daily Log and submit Incident Report to URS Manager and all URS staff. * Provide information to Urban Rest Stop patrons regarding resources etc as needed. * Contact other community agencies when specific patron assistance is required, i.e. Public Health, and Seattle Police Officers. * Must wear a mask at all times while on-site. Administrative/Record keeping * Maintain Daily Log of Urban Rest Stop activities, including incident reports when they arise. * Inform URS Manager of any incidents that occur as soon as possible, either formally via incident report or informally. * Restock and sort consumable and cleaning supplies, ensuring a continuous supply for Rest Stop. Inventory to be secured and managed for best use of agency property and funds. * Stock and sort donated and purchased hygiene supplies, such as: razors, diapers, toothbrushes, etc. * Collect facility use information on Rest Stop patrons daily. Update and maintain patron database daily. * Follow agency procedures as detailed within the Urban Rest Stop Procedures Manual. * Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues). * Engage with assigned training and comply with training deadlines. Cleaning * Clean the Urban Rest Stop in accordance with daily cleaning schedule. * Maintain a high level of facility cleanliness at all times, including spot and emergency cleaning tasks. * Monitor the condition of the Rest Stop facility. Report any maintenance or repair concerns to the Team Leader. * Works cooperatively with the Team Leader, URS Manager and volunteers to ensure the Urban Rest Stop success. * Participate in staff meetings. * Foster a clean and safe environment. * Utilize Personal Protective Equipment (PPE) and follow PPE protocols. * Other duties as assigned. Minimum Qualifications: * Able to read, write and communicate in English. * One year relevant experience i.e. cleaning and customer service. * Ability to work effectively and respectfully with staff and patrons who represent diverse cultural, economic, social, and ethnic communities, sexual orientations, and physical and mental abilities. * Ability to work in a busy, fast paced environment. * Basic computer skills. Preferred qualifications: * Previous home health aide, nursing/psychiatric aide, orderly, chore service, social service assistant/aide or janitorial experience of one year in a commercial, private, health or social service agency setting. * Previous work experience in a comparable, social service environment, such as a Homeless shelter, Transitional Housing, multi-service center or other direct human services provision. * Ability and experience in successful conflict resolution and de-escalation. * Previous work experience and ability to work with Safe Harbors database. Other Requirements: * Must have reliable transportation. * Must pass criminal background check and drug screen. Upon Hire: * After 90 days of hire, you will be required to complete First Aid/CPR certifications. **Due to the patrons that we serve at this location, masks are required to be worn by all employees at this site. About us: The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. FT Monday - Friday 6am to 3pm FT Monday - Friday 6am to 3pm

Job DescriptionJOB TITLE: Guest Service Coordinator DEPARTMENT: Operations REPORTS TO: Operations Director BFOQ: Faith-aligned/Christian STATUS: Hourly Non-Exempt ORGANIZATION: Bread of Life Mission is a non-denominational, Christian, social services organization, which provides critically needed goods and services to the homeless, poor, and needy of Washington State without regard to race, color, sexual orientation, national origin, or religion. BOLM staff works to bring hope, healing, and recovery to Seattle's homeless through a Christ-Centered approach, impacting Seattle one life at a time. Every position is essential to the fulfillment of our ministry purpose. SUMMARY OF POSITION: Guest Service Coordinators are essential to helping our shelter guests feel cared for in a positive, safe and healthy environment. They are responsible for greeting guests and general security at the front door, checking in guests, keeping them safe, and accountable. BOLM is a faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined. DUTIES AND RESPONSIBILITIES: • Demonstrate BOLM values in performance of all duties., • Ensure a positive, supportive, and safe environment for guests., • Check in new guests according to BOLM guest policies and procedures; inform guests of policies and expectations., • Engage with guests to encourage them and offer support., • Respond to medical, facility, and other emergencies., • Responsible for keeping the facility safe, clean, and secure., • Understand and follow company confidentiality policies., • Assist with keeping track of inventory., • Give out and keep track of supplies for guests., • Maintain a clean, organized office area and process mail., • Watch cameras regularly to ensure safety., • Prevent theft and vandalism of company property. Immediately address and report issues as they arise., • Facilitate compliance of house rules through shelter guest acceptance, sleeping assignments, collecting samples for urinalysis, and administering breathalyzer., • Respond to and diffuse situations before escalation and handle disputes and altercations appropriately., • Supervise the daily activities of shelter guests., • Hold guests accountable and ensure they are following shelter policies., • Perform daily room and bed inspections and chore compliance., • Answer phones and schedule internal appointments for guests and staff. Notify staff and guests when a visitor arrives., • Accept, receive, and log donations., • Handle inquiries in a professional manner., • Complete daily accurate data entry and reporting. Keep accurate daily records of guest population and activities., • Provide spiritual guidance and prayer when requested., • Complete intakes and exits for guests., • Accept payments and keep track of receipts., • Have a personal relationship with Jesus Christ and be able to share the gospel with others through words and deeds., • Able to maintain a positive, professional, Christ-like manner with all donors, staff, guests, and volunteers., • Must agree with and work towards achieving the goals and objectives of Bread of Life Mission., • Agrees with and carries out responsibilities in accordance with the Mission’s policies that are included in Bread of Life Mission Directives, Code of Conduct, Statement of Faith, and Mission Statement. Willingly sign a confidentiality agreement., • Adaptable, resilient, and calm under stress., • Able to teach and motivate others – articulate and patient., • Able to effectively prioritize, make decisions quickly that are sound – exercise good judgment., • Adaptable, creative, takes initiative and exhibits good leadership., • Good English speaking, reading, and writing skills., • Computer literate – proficient in Word, Excel, internet, and email applications., • Strong organizational and planning skills., • Customer service skills required., • Stewardship mindset, excellent manager of time and resources, detail oriented., • Able to meet deadlines and standards., • High School Diploma preferred, • Experience in human services or related field preferred., • Ability to work with people in varied circumstances related to homelessness including recovery and mental illness and to treat individuals with dignity and respect in all situations., • Demonstrated experience handling crisis and emergencies., • CPR and First Aid training preferred., • Requires working with a diverse population, many of whom struggle with homelessness, addiction, and mental illness – Continuously., • The environment may be odorous due to lack of personal hygiene and intoxication of guests – Frequently., • Able to lift up to 20lbs – Occasionally., • Climbing stairs – Frequently., • Extended periods of sitting – Occasionally/Frequently., • Able to think, read, speak, see, and hear – Continuously., • Be able and willing to share the Gospel and participate in the ministry activities of Bread of Life., • Subscribe to Bread of Life’s Statement of Faith and Qualifications for Employment upon hire and continuously while employed. tuqrVTcjoa

Job DescriptionDescription: ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Jan & Peter’s Place Women’s Shelter provides a safe and warm place to sleep each night for 40 female-identifying guests experiencing homelessness. Guests are served dinner and breakfast at the shelter and have access to case management and support services. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit . • LOCATION: North Beacon Hill Neighborhood (Seattle, WA), • REPORTS TO: Program Manager, • FLSA STATUS: Non-Exempt, • SCHEDULE: Tuesday-Saturday, 11:55pm-8:00am; with staff meetings the first Thursday of the month, • MEAL PERIOD: Paid (30-minutes) ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services • Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff., • Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed., • Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities., • Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals., • Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management., • Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use., • Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints., • Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager., • Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions., • Follow building/staff safety and emergency procedures according to program and agency policies., • Recognize the value that different perspectives and cultures bring to the organization., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities., • Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills., • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to work in a fast-paced environment with frequent interruptions and crisis situations., • Ability to set and maintain boundaries in a professional manner., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Follow sound interpersonal boundaries and emotional intelligence., • Relate openly and comfortably with people from all backgrounds while valuing different points of views., • Promote a team environment that values, encourages, and supports differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem-solving skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • At least 1 year of experience in a social/human service setting, preferred., • Awareness and/or training around belonging, compassion, and meeting people where they are, preferred., • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred., • Experience working in an environment where language may be a barrier, preferred., • Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire)., • While performing the duties of this job, the employee is regularly required to talk and listen., • The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds., • Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be near the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work; it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some guests/residents/participants may choose to utilize their own private surveillance equipment within their units.

Job DescriptionDescription: Compass is hiring three (3) individuals for this role, see job description details for specific schedules. ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed by the City of Seattle’s The Hope Team. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit . • LOCATION: Pioneer Square Neighborhood (Seattle, WA), • REPORTS TO: Program Coordinator and Program Manager, • FLSA STATUS: Non-Exempt, • SCHEDULE #1: Sunday-Thursday 4pm-12am with bi-monthly staff meetings on Thursdays 1-2pm, • SCHEDULE #2: Thursday-Monday 4pm-12am with bi-monthly staff meetings on Thursdays 1-2pm, • SCHEDULE #3: Tuesday-Saturday 4pm-12am with bi-monthly staff meetings on Thursdays 1-2pm, • MEAL PERIOD: Paid (30-minutes), • SALARY RANGE: $24.50 per hour (Step 1*) Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services • Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff., • Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed., • Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities., • Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals., • Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management., • Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use., • Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints., • Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager., • Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions., • Follow building/staff safety and emergency procedures according to program and agency policies., • Recognize the value that different perspectives and cultures bring to the organization., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities., • Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills., • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to work in a fast-paced environment with frequent interruptions and crisis situations., • Ability to set and maintain boundaries in a professional manner., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Follow sound interpersonal boundaries and emotional intelligence., • Relate openly and comfortably with people from all backgrounds while valuing different points of views., • Promote a team environment that values, encourages, and supports differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem-solving skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • At least 1 year of experience in a social/human service setting, preferred., • Awareness and/or training around belonging, compassion, and meeting people where they are, preferred., • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred., • Experience working in an environment where language may be a barrier, preferred., • Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire)., • While performing the duties of this job, the employee is regularly required to talk and listen., • The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds., • Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be near the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work; it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some guests/residents/participants may choose to utilize their own private surveillance equipment within their units.

Job DescriptionDescription: ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed by the City of Seattle’s Hope Team. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit . • LOCATION: Pioneer Square Neighborhood (Seattle, WA), • REPORTS TO: Shift Supervisor and Program Coordinator, • FLSA STATUS: Non-Exempt, • SCHEDULE: Friday-Sunday, 8:00am-4:00pm; with staff meetings every other Thursday 1:00pm-2:00pm, • MEAL PERIOD: Paid (30-minutes) ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services • Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff., • Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed., • Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities., • Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals., • Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management., • Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use., • Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints., • Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager., • Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions., • Follow building/staff safety and emergency procedures according to program and agency policies., • Recognize the value that different perspectives and cultures bring to the organization., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities., • Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills., • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to work in a fast-paced environment with frequent interruptions and crisis situations., • Ability to set and maintain boundaries in a professional manner., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Follow sound interpersonal boundaries and emotional intelligence., • Relate openly and comfortably with people from all backgrounds while valuing different points of views., • Promote a team environment that values, encourages, and supports differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem-solving skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • At least 1 year of experience in a social/human service setting, preferred., • Awareness and/or training around belonging, compassion, and meeting people where they are, preferred., • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred., • Experience working in an environment where language may be a barrier, preferred., • Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire)., • While performing the duties of this job, the employee is regularly required to talk and listen., • The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds., • Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be near the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work; it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some guests/residents/participants may choose to utilize their own private surveillance equipment within their units.

Job DescriptionDescription: ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests/residents/participants and staff, and maintains a safe and comfortable environment, to respond to issues as appropriate. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU). ABOUT THE PROGRAM: Otto’s Place Enhanced Shelter removes barriers for individuals transitioning out of homelessness by combining overnight shelter with 24/7 on-site support services and intensive case management, behavioral clinician, including housing navigation. In addition to services, we offer 100 individual sleeping areas for male-identifying guests, meals, laundry, and service pets. This combination of shelter and services enables us to meet people where they are and build a supportive community to help people currently living in tents or encampments to move toward stability. Referrals are directed by the City of Seattle’s Hope Team. ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services, shelter, and affordable housing so that everyone in our community has a safe place to call home. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. All employees are expected to make efforts in their work and in their conduct to be welcoming to all. Compass is proud to be an affiliate agency of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child welfare, refugees, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit . • LOCATION: Pioneer Square Neighborhood (Seattle, WA), • REPORTS TO: Shift Supervisor and Program Coordinator, • FLSA STATUS: Non-Exempt, • SCHEDULE: Sunday-Thursday, 12am-8am; with staff meetings every other Thursday 1pm-2pm, • MEAL PERIOD: Paid (30-minutes) ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, and understand English. Direct Services • Provide trauma-informed monitoring of activity in and around the building to ensure safety, security, and comfort of guests/residents/participants and staff., • Mediate conflicts and provide de-escalation and crisis intervention; model appropriate problem solving and refer to appropriate services as needed., • Assist in support of program activities. Including meal services, assisting guests/residents/participants with tasks such as laundry access and/or instruction, group activities, or other similar activities., • Engage guests/residents/participants to assess needs providing immediate and appropriate information and referrals., • Respond to guests/residents/participants issues as appropriate or as directed by program management and/or property management., • Report guest/resident/participant and/or building needs to management and ensure supply/equipment is in stock for use., • Monitor security cameras, make periodic security rounds of the building, check lights, doors, and windows, and investigate noise and other complaints., • Log all actions, incidents, rule enforcements, and report unusual or sensitive matters to the Program Coordinator and/or Manager., • Control after-hours front door/access and monitor guest/resident/participant log enforcing rules and restrictions., • Follow building/staff safety and emergency procedures according to program and agency policies., • Recognize the value that different perspectives and cultures bring to the organization., • Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate., • Project a favorable image of the organization to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas of endeavor., • Ability to maintain a high degree of confidentiality, tactfulness, and respect for participants from diverse backgrounds and identities., • Demonstrated knowledge of best practices in de-escalation, crisis intervention, and stabilization skills., • Demonstrated knowledge of local resources and services for individuals who are experiencing homelessness or housing instability., • Manage difficult interpersonal situations effectively and know when to seek out support from your manager when needed., • Ability to work in a fast-paced environment with frequent interruptions and crisis situations., • Ability to set and maintain boundaries in a professional manner., • Ability to follow agency policy and procedures to maintain safety and security within the facility., • Follow sound interpersonal boundaries and emotional intelligence., • Relate openly and comfortably with people from all backgrounds while valuing different points of views., • Promote a team environment that values, encourages, and supports differences., • Work independently and as part of a team, particularly to exercise sound decision making in the absence of supervision, with strong collaboration skills., • Excellent written and verbal communication skills with ability to communicate effectively about technical problems and solutions., • Strong problem-solving skills are required to be successful in this role., • Aptitude for learning new technology skills with Microsoft products and other internet-based software., • At least 1 year of experience in a social/human service setting, preferred., • Awareness and/or training around belonging, compassion, and meeting people where they are, preferred., • Familiarity with topics of housing instability, mental health, substance use, sexual assault, and/or domestic violence, preferred., • Experience working in an environment where language may be a barrier, preferred., • Current WA State Food Handlers Permit, preferred (If not current, will be sponsored within 1-month of hire)., • While performing the duties of this job, the employee is regularly required to talk and listen., • The employee is frequently required to stand, walk, use hands to finger/handle/feel/type, and reach with hands and arms. Requires the ability to occasionally push, pull, lift, and/or carry supplies up to 20 pounds., • Work takes place in a social services/shelter/supportive housing environment where long periods of sitting, working on a computer, walking to various work areas, going up and down stairs, and standing are required., • Mental efforts like attention to detail, interacting with others in-person and through email, using critical thinking skills to strategize, develop and implement business plans, create, and edit documents, listen, and participate verbally at meetings., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is normal. Compass programs are housed within a human services environment in the Greater Seattle area. Our diverse client/guest/resident community includes many single, formerly homeless adults who lack any family support system. Compounding the constraints of poverty, our community includes individuals who are physically and/or mentally disabled, persons living with AIDS, those who struggle with chemical dependencies, veterans, and vulnerable, elderly adults. Working at Compass will mean that you will be near the people we serve., • Employees can reasonably be anticipated to come in contact with hazardous chemicals, bloodborne pathogens (BBP), and other potentially infectious materials (OPIM) which require following basic safety precautions. Regular training will be provided by Compass that covers all elements of the occupational exposures, such as BBP, OPIM, and hazardous chemicals, expected to be found in the work environment., • This position is not eligible for remote work; it requires onsite work only., • Compass facilities are monitored with camera surveillance equipment for safety and security purposes. The cameras will generally be utilized only in public areas where there is not a reasonable expectation of privacy. However, please be aware that in our housing facilities, some guests/residents/participants may choose to utilize their own private surveillance equipment within their units.