Jewelry Sales Associate - Bespoke Designer
26 days ago
Seattle
Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for a diamond jewelry sales specialist in our Seattle studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment. Key Duties and Responsibilities: • Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone, • Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website, • Advise clients on 4Cs of diamonds, • Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite, • Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity, • Empower clients to feel confident in their once-in-a-lifetime purchase, • Meet sales goals and close sales efficiently, • Work with the in-house gemology team to source, select, and present diamonds, • Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry, • Respond quickly to inbound phone calls, chats, and emails, • Strong knowledge of fine jewelry styles and trends, • A keen eye for detail and a high level of empathy and professionalism, • Ability to work proactively and think creatively to solve problems as they arise, • Solid organizational skills, • Ability to multitask and juggle many client requests at once, • 2+ years sales experience in jewelry or bridal, • Extremely detail oriented, • Excellent communication skills, • GIA coursework a plus but not required, • Jewelry fabrication or design experience a plus but not required, • Full time on site role located in Seattle, • Office hours are 10AM to 6PM, • Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success., • Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!, • 401k. Optional 401k program., • Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge, • Performance Based Bonuses. Monthly bonus for achieving sales targets, • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits., • Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.