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  • Head Maitre d'
    Head Maitre d'
    hace 4 horas
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Front of House Mixer
    Front of House Mixer
    hace 2 días
    $27–$35 por hora
    Jornada completa
    Manhattan, New York

    Job Details THISBOWL - NYC CHANGE FAST FOOD. CHANGE THE CULTURE. We’re growing fast and hiring Front of House Mixers across NYC. WHY THISBOWL? THISBOWL was born in Bondi Beach in 2016 out of one simple idea: change the culture of fast food. This founding mission continues to drive our team of quality-obsessed foodies as we grow. Today we have more than 60+ stores across Australia and 4 (and counting) in NYC. So why join us? Well, we’re not your average fast-food brand: we’re all about doing things differently. If you love great food, leading with heart, enjoy learning on the go and want to grow in a team that supports your growth, you’ll fit right in. We’re here to help you thrive, not just work. THE ROLE As a Mixer at THISBOWL, you’ll be an ambassador of our core values. You’ll be responsible for providing personalized customer experiences, walking our guests through the menu and making wholesome bowls from scratch. The make-line moves fast and it moves together, meaning you’ll rotate across stations, communicate constantly and back up your teammates without being asked. Job title: Mixer Employment type: (Hourly) Full-Time or Part-Time Compensation: $27-$35 per hour (includes base pay of $18-22 per hour + estimated tips of $9-$13 per hour). Every 6 months, mixers are eligible for performance-based bonuses. Actual tip earnings may vary and are not guaranteed. Availability: Our rosters include shifts across mornings, evenings, weekends and holidays. Perks: Free shift meal and discounts across all THISBOWL locations (yes, even on your days off). Training and continuous opportunities for career advancement. Access to exclusive merch. Plus, team parties... we’re always up to something! KEY RESPONSIBILITIES Together with your fellow Mixers, Service Captains, and your Restaurant Manager you'll create delicious bowls and deliver an exceptional customer experience. You’ll be expected to: • Make wholesome bowls from scratch., • Deliver superior customer service, to every customer, every time., • Operate a point-of-sale (POS) register to complete customer transactions., • Cross-train across every station in the make-line and move between stations—including the cooking of our hot proteins., • Live out THISBOWL’s people and culture standards by contributing to an excellent work culture. WHAT YOU’LL BRING • Previous experience working in food, restaurants and/or customer experience preferred but not required., • Excellent communication skills and confidence working under pressure in a fast-paced environment., • A team player mindset and a positive can-do attitude., • Genuine passion for hospitality and food - a ‘foodie at heart’!, • Availability to work nights, weekends and holidays (with a variable schedule as per business needs). EQUAL EMPLOYMENT OPPORTUNITY THISBOWL USA LLC provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind on the basis of race, color, religion or creed, age, sex (including pregnancy, childbirth, and related conditions), national origin or ancestry, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital or partnership status, caregiver status, status as a victim of domestic violence or sexual offenses, arrest or conviction record (consistent with the NYC Fair Chance Act), credit history, citizenship or immigration status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law and the New York City Human Rights Law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. REASONABLE ACCOMMODATIONS THISBOWL provides reasonable accommodations to qualified individuals with disabilities, as well as accommodations related to pregnancy, childbirth, lactation, religious observance, and status as a victim of domestic violence, in accordance with applicable law. To request an accommodation in the application process or in performing the essential functions of this role, please contact the People and Culture team. PHYSICAL DEMANDS & WORK ENVIRONMENT THISBOWL is committed to providing reasonable accommodations to qualified individuals with disabilities so they can perform the essential functions of the role. This role is performed in a restaurant environment and may involve exposure to moderate noise levels, wet floors and other conditions commonly associated with food preparation and guest service operations. Team members in this position may be required to: • Stand, walk, bend, reach, and move throughout the restaurant for extended periods, including using stairs where applicable., • Work in environments with varying temperatures, including refrigerated storage areas and near hot cooking equipment., • Be exposed to common food allergens, including but not limited to sesame, soy, dairy, tree nuts, peanuts, shellfish, and gluten., • Work a flexible schedule, including mornings, evenings, weekends, and holidays, based on business needs. Compensation Details Compensation: Hourly ($27.00 - $35.00) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts Required Skills Ability to Work Collaboratively With Others Adaptability to Changing Work Environments Strong customer service orientation Attention to Detail in Food Preparation Time Management Skills Ability to Handle Multiple Tasks Simultaneously Willingness to Learn and Grow Professionally Culinary Skills Related to Food Preparation

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  • Safety Coordinator
    Safety Coordinator
    hace 5 días
    $27–$28 por hora
    Jornada completa
    Inwood

    Main Duties and Responsibilities: • Ensures all new hires are trained and qualified to operate company vehicles in the catering process according to GGI and Airline requirements, • Monitors ramp safety on a shift basis, • Ensures all safety books are up to date according to policy, • Ensures CSR’s and CSA’s have up to date AOA badges and renewals in a timely manner, • Conducts recurrent training, • Ensures compliance to DOT requirements (if applicable), • Monitors safety in the building for compliance, • Assists in investigations, • Ensures Motor Vehicle Reports are obtained and reviewed for compliance, • Ability to work various shifts and days Qualifications Education: • High school diploma/GED required Work Experience: • In-Flight catering experience as a CSR, or six (6) months safety experience in a transportation company Technical Skills: (Certification, Licenses and Registration) • Valid Driver’s Licenses (CDL if applicable), • AOA Security Badge. Custom Seal (if applicable), • Forklift Certification (if applicable) Language / Communication Skills: • Excellent oral and written communication skills Job Dimensions Geographic Responsibility: Type of Employment: full-time Travel %: n/a Exemption Classification: Non-Exempt Internal Relationships: Unit employees External Relationships: Customers Work Environment / Requirements of the Job: • Ability to deliver and train CSR’s and CSA’s in required material, • Computer literate, • Work in a fast paced environment, • Attention to detail and compliance oriented, • Current or previous labor relations experience is a plus, but not required, • Excellent time management skills required, • Complies with company policies, • Ability to handle multiple tasks without losing focus on priorities., • Regularly stands, bends, lifts and moves intermittently during shifts, • Must be to lift, pull, push, and move products, equipment’s, and supplies daily, • Rotation schedule over 50 hours per week Budget / Revenue Responsibility: (Local Currency) Organization Structure Direct Line Manager (Title): Mgr, Ops, Safety & Compliance or Sr Mgr, Ops, Compliance, BU Dotted Line Manager (Title, if applicable): n/a Number of Direct Reports: 0 Number of Dotted Line Reports: 0 Estimated Total Size of Team: 2 gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: Excellence • We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires., • We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion • Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care., • We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility • We care about what we do, and we understand the impact we have on others and the planet., • We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect • Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals., • We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf We anticipate that this job will close on: 08/16/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Head Chef sushi
    Head Chef sushi
    hace 22 días
    $25–$28 por hora
    Jornada completa
    Flushing, Queens

    Omakase Responsibilities The Head Sushi Chef is fully responsible for the quality and execution of Wabi Nori’s counter and table omakase programs. • Develop and maintain the approved 16-course omakase menu: four appetizers, eleven nigiri courses, and one homemade dessert., • Work with management on seasonal menu changes, pricing, and food-cost targets., • Do not change ingredients, portions, or courses without management approval., • Select and inspect all fish and premium ingredients before service., • Prepare an accurate daily omakase par based on reservations and expected walk-ins., • Confirm allergies, dietary restrictions, and special occasions before beginning service., • Maintain consistent rice temperature, seasoning, fish cuts, portions, garnishes, and presentation., • Control the timing and progression of every course so guests are never rushed or left waiting too long., • Personally supervise or approve every omakase plate before it is served., • Explain each course professionally, including the fish, preparation, sauce, garnish, and recommended way to eat it., • Coordinate with the back kitchen so appetizers and dessert are prepared and served at the correct time., • Train another qualified sushi chef who can execute the omakase properly when the Head Sushi Chef is unavailable., • Track premium ingredients carefully, including otoro, chutoro, uni, caviar, wagyu, and seasonal fish., • Prevent unnecessary waste while never serving ingredients that fail Wabi Nori’s freshness or quality standards., • Keep the omakase counter clean, organized, and guest-ready throughout service., • Communicate immediately with management about unavailable ingredients, substitutions, guest complaints, or quality concerns. The Head Sushi Chef is accountable for making sure every omakase guest receives the same high-quality food, service, pacing, presentation, and overall experience.

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  • Bartender
    Bartender
    hace 23 días
    $17–$24 por hora
    Jornada parcial
    Plandome

    Join our hospitality team and help create memorable experiences for club members and guests. Responsibilities include preparing and serving beverages, maintaining a clean and organized bar area, providing attentive service, and working collaboratively with the wider food and beverage team. The ideal candidate has strong communication skills, a professional and positive attitude, attention to detail, and a commitment to excellent guest service. Before Service: Arrive on time and in full uniform. Set up and stock the bar with liquor, wine, beer, mixers, garnishes, glassware, ice, napkins, straws, and other supplies. Check draft beer, soda guns, refrigeration, and POS equipment. Polish glassware, organize the bar, review reservations/BEOs and specials, and make sure the bar is completely ready before members arrive. During Service: Greet members and guests professionally and provide attentive service. Prepare cocktails according to club recipes and proper measurements. Know the wine, beer, spirits, cocktails, and non-alcoholic offerings. Make recommendations and answer beverage questions confidently. Enter every beverage correctly into the POS and ensure drinks are charged to the correct member/check/event. Prepare server drink tickets promptly and communicate with the service team when there are delays or unavailable products. Bar Standards: Maintain a clean, organized workstation throughout service. Keep bottles, tools, glassware, garnishes, and refrigeration organized. Restock before running out of products. Follow responsible alcohol-service procedures and immediately involve management when there is a concern involving intoxication, underage drinking, member behavior, or another sensitive situation.

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  • Sales Associate
    Sales Associate
    hace 28 días
    $20–$25 por hora
    Jornada completa
    Garden City

    Retail Sales Associate – Entry Level The One Percent, Inc. is currently hiring motivated and energetic individuals for our Retail Sales Associate position. This is a great opportunity for candidates looking to gain hands-on experience in customer service, retail sales, and business development with a company that promotes from within. Responsibilities: • Represent client products and services inside major retail locations, • Engage with customers in a professional and friendly manner, • Build positive relationships with new and existing customers, • Assist customers with product knowledge and promotions, • Help drive sales growth and customer satisfaction, • Maintain awareness of current promotions and market trends, • Work closely with team members and management to achieve company goals Qualifications: • Strong communication and interpersonal skills, • Positive attitude and willingness to learn, • Comfortable working in a fast-paced, customer-facing environment, • Strong organizational and multitasking abilities, • Team-oriented mindset with a strong work ethic, • Previous experience in retail, sales, customer service, hospitality, or leadership is a plus, but not required Schedule: • Full-time positions available. Weekend availability may be required depending on retail location.Location:Garden City, NY

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  • Sous Chef
    Sous Chef
    hace 1 mes
    $66000–$85000 anual
    Jornada completa
    Jamaica, Queens

    We’re seeking a dynamic Sous Chef, who elevates daily kitchen excellence, motivates a high-performing team, and contributes to creative, cost-smart menu development at DO & CO’s New York Kitchen. About DO & CO We have a passion for hospitality culinary delights on every elevated floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. Responsibilities: • Lead daily kitchen operations within your assigned area, guiding and mentoring culinary teams to deliver exceptional food quality, flawless technique, consistent portioning, presentation, and cost control., • Champion ingredient excellence by inspecting freshness, participating in tastings, and standardizing production recipes to ensure consistency across all menus., • Maintain seamless production flow by monitoring inventory levels, preventing shortages, and proactively communicating needs or discrepancies to the Executive Chef., • Drive culinary innovation and catering excellence by contributing ideas that elevate cost efficiency, quality, presentation, and overall guest experience., • Uphold rigorous production standards to guarantee timelines, quality benchmarks, and client specifications are met without compromise., • Ensure menu items meet DO&CO’s signature standards, delivering products that align precisely with airline meal specs and premium catering expectations., • Support the Executive Chef with proposal development, creative menu concepts, food cost control, operational reporting, and team scheduling., • Optimize staffing coverage & sometimes travel to DO&CO catered events, to ensure culinary personnel levels align with business demands and operational needs., • Safeguard a world-class kitchen environment by enforcing strict compliance with federal/state food safety regulations, sanitation protocols, equipment care, and overall cleanliness standards, • Maintain Culinary Excellence Standard- train, motivate and manage kitchen personnel and supervise culinary activities as assigned. Qualifications: • Minimum of 3+ professional cooking experience in a high-volume kitchen environment required., • Culinary degree or certification is preferred., • Knowledge of current catering industry trends., • Ability to work efficiently under pressure while maintaining attention to detail and consistency in food quality., • Familiarity with kitchen safety and sanitation protocols., • Excellent teamwork and communication skills., • Ability to work long hours on foot and in environments with varying temperatures., • Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs. What We Offer: • Salary range: $70,000 - $85,000 annually., • Daily Complimentary Meals (Breakfast, Lunch and Dinner)., • FT employees are eligible for 401K and medical benefits: medical, dental, and vision., • An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality., • Genuine career development opportunities, both nationally and internationally., • The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events. Diversity & Inclusion Statement DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 1 mes
    $25–$26 por hora
    Jornada parcial
    Port Washington

    OVERVIEW As a Front Desk Associate, you are the first point of contact for people when they enter the building. Your role requires a flair for hospitality and customer service, providing the best possible experience for customers as you check them in, process credit card and cash payments, and assist with any questions they might have. You will need to handle questions and problem-solve effectively while making guests feel welcome, heard, and valued. YOUR MISSION To assist customers (whether residents, members, or guests) with checking in, booking classes and lessons, making payments, and any other membership or amenity related questions they have, while providing excellent customer service and maintaining the URBN Playground reputation. WHAT YOU’LL DO • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Set up / pack down equipment (e.g. cash registers / boxes, devices) at open / close times, • Check members in as they arrive to use the amenities or for classes / lessons, • Assist residents with the URBN Playground app to make their reservations and purchases, • Utilize URBN software to manage reservations and bookings, handle messaging through the app., • Ensure security of cash registers / cash boxes at all times during shift, • Count starting amount of money at the start of shift, • Balance cash at the end of the shift and complete cash drop form, • Process guest passes or current promo codes from periodic marketing campaigns, • Answer phone calls and e-mails and escalate queries as needed, • Supervise other staff on shift as needed (e.g. porters) to ensure amenities run smoothly, • Hold a set of keys and open and lock gates and doors as needed, • Know what events or lessons are going on and be able to answer questions about them, • Liaise with key people (e.g. trainers, event planners, Lifestyle Director, pool operator) to ensure smooth operations of all the above YOU’RE GOOD AT • Getting things done, • Keeping track of many things at once and paying attention to detail, • Remembering customers’ names and making them feel welcome, • Diffusing customer complaints and solving problems, • Working independently with minimal supervision, • Handling phone calls and e-mails in a professional and efficient manner, • Building relationships with customers and key vendors BROWNIE POINTS • Prior experience in a sales-related job, • Prior experience in a hospitality position, • Familiar with property management software

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