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  • Crew Member
    Crew Member
    3 days ago
    Part-time
    Wayne

    Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

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  • Front of House Mixer
    Front of House Mixer
    4 days ago
    $27–$35 hourly
    Full-time
    Manhattan, New York

    Job Details THISBOWL - NYC CHANGE FAST FOOD. CHANGE THE CULTURE. We’re growing fast and hiring Front of House Mixers across NYC. WHY THISBOWL? THISBOWL was born in Bondi Beach in 2016 out of one simple idea: change the culture of fast food. This founding mission continues to drive our team of quality-obsessed foodies as we grow. Today we have more than 60+ stores across Australia and 4 (and counting) in NYC. So why join us? Well, we’re not your average fast-food brand: we’re all about doing things differently. If you love great food, leading with heart, enjoy learning on the go and want to grow in a team that supports your growth, you’ll fit right in. We’re here to help you thrive, not just work. THE ROLE As a Mixer at THISBOWL, you’ll be an ambassador of our core values. You’ll be responsible for providing personalized customer experiences, walking our guests through the menu and making wholesome bowls from scratch. The make-line moves fast and it moves together, meaning you’ll rotate across stations, communicate constantly and back up your teammates without being asked. Job title: Mixer Employment type: (Hourly) Full-Time or Part-Time Compensation: $27-$35 per hour (includes base pay of $18-22 per hour + estimated tips of $9-$13 per hour). Every 6 months, mixers are eligible for performance-based bonuses. Actual tip earnings may vary and are not guaranteed. Availability: Our rosters include shifts across mornings, evenings, weekends and holidays. Perks: Free shift meal and discounts across all THISBOWL locations (yes, even on your days off). Training and continuous opportunities for career advancement. Access to exclusive merch. Plus, team parties... we’re always up to something! KEY RESPONSIBILITIES Together with your fellow Mixers, Service Captains, and your Restaurant Manager you'll create delicious bowls and deliver an exceptional customer experience. You’ll be expected to: • Make wholesome bowls from scratch., • Deliver superior customer service, to every customer, every time., • Operate a point-of-sale (POS) register to complete customer transactions., • Cross-train across every station in the make-line and move between stations—including the cooking of our hot proteins., • Live out THISBOWL’s people and culture standards by contributing to an excellent work culture. WHAT YOU’LL BRING • Previous experience working in food, restaurants and/or customer experience preferred but not required., • Excellent communication skills and confidence working under pressure in a fast-paced environment., • A team player mindset and a positive can-do attitude., • Genuine passion for hospitality and food - a ‘foodie at heart’!, • Availability to work nights, weekends and holidays (with a variable schedule as per business needs). EQUAL EMPLOYMENT OPPORTUNITY THISBOWL USA LLC provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind on the basis of race, color, religion or creed, age, sex (including pregnancy, childbirth, and related conditions), national origin or ancestry, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital or partnership status, caregiver status, status as a victim of domestic violence or sexual offenses, arrest or conviction record (consistent with the NYC Fair Chance Act), credit history, citizenship or immigration status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law and the New York City Human Rights Law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. REASONABLE ACCOMMODATIONS THISBOWL provides reasonable accommodations to qualified individuals with disabilities, as well as accommodations related to pregnancy, childbirth, lactation, religious observance, and status as a victim of domestic violence, in accordance with applicable law. To request an accommodation in the application process or in performing the essential functions of this role, please contact the People and Culture team. PHYSICAL DEMANDS & WORK ENVIRONMENT THISBOWL is committed to providing reasonable accommodations to qualified individuals with disabilities so they can perform the essential functions of the role. This role is performed in a restaurant environment and may involve exposure to moderate noise levels, wet floors and other conditions commonly associated with food preparation and guest service operations. Team members in this position may be required to: • Stand, walk, bend, reach, and move throughout the restaurant for extended periods, including using stairs where applicable., • Work in environments with varying temperatures, including refrigerated storage areas and near hot cooking equipment., • Be exposed to common food allergens, including but not limited to sesame, soy, dairy, tree nuts, peanuts, shellfish, and gluten., • Work a flexible schedule, including mornings, evenings, weekends, and holidays, based on business needs. Compensation Details Compensation: Hourly ($27.00 - $35.00) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts Required Skills Ability to Work Collaboratively With Others Adaptability to Changing Work Environments Strong customer service orientation Attention to Detail in Food Preparation Time Management Skills Ability to Handle Multiple Tasks Simultaneously Willingness to Learn and Grow Professionally Culinary Skills Related to Food Preparation

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  • Line Cook
    Line Cook
    6 days ago
    $20 hourly
    Full-time
    Manhattan, New York

    Harlem Shake is looking for an experienced and dependable Line Cook to join our kitchen team at our Harlem location. Our line cooks work in a busy, fast-paced kitchen preparing burgers, fries, chicken, shakes, and other menu items according to Harlem Shake recipes and quality standards. This position requires speed, accuracy, teamwork, and strong attention to food safety and cleanliness. Responsibilities: • Prepare and cook menu items according to recipes, portion standards, and guest requests, • Work assigned stations, including grill, fry, assembly, prep, and other kitchen areas as needed, • Make sure every order is prepared accurately, safely, and within the expected ticket time, • Complete daily food preparation, including batching, portioning, labeling, and stocking, • Follow FIFO procedures and properly rotate all food products, • Check food quality, freshness, temperatures, labels, and expiration dates, • Follow NYC Department of Health food-storage and sanitation requirements, • Prevent cross-contamination and follow all allergen procedures, • Keep stations stocked, clean, sanitized, and organized throughout the shift, • Complete opening, shift-change, and closing checklists, • Clean kitchen equipment, work surfaces, floors, storage areas, and assigned stations, • Properly record food waste and communicate low-stock items to the manager, • Follow manager and shift-lead instructions, • Assist other team members during busy periods, • Cross-train and complete prep, dishwashing, cleaning, or other kitchen responsibilities when needed, • Follow all Harlem Shake recipes, policies, safety procedures, and workplace standards Qualifications: • Previous line-cook, grill-cook, or fast-casual restaurant experience is strongly preferred, • Comfortable working in a high-volume and fast-paced kitchen, • Able to follow recipes, instructions, and food-safety procedures, • Strong sense of urgency and attention to detail, • Dependable, punctual, productive, and able to work well with a team, • Able to communicate clearly with managers and coworkers, • Willing to learn different kitchen stations and accept coaching, • Must maintain a professional and respectful attitude, • Must be available for scheduled shifts, including evenings, weekends, and holidays as needed Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work around grills, fryers, heat, steam, and other kitchen equipment, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work safely in hot, busy, and sometimes confined kitchen areas Job Types: Full-time and part-time Pay: $15–$18 per hour plus tips Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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