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  • Crew Member
    Crew Member
    hace 5 días
    Jornada parcial
    Packanack Lake, Wayne

    Essential Duties and Responsibilities: • Offers friendly service to all guests, • Takes customer orders, maintains fast, accurate service, and positive guest relations, • Operates grill and in an efficient and safe manner, • Ensures company standards on equipment, facility, and grounds are maintained, • Ensures food quality and 100% customer satisfaction, • Maintains the restaurant with regards to cleanliness, neatness and customer accessibility, • Uses the company cash register accurately and maintain proper control of company assets, • Works as a team member to support other restaurant employees in their duties, • Receive payments by cash, credit or debit cards, and gift cards, • Issue receipts, refunds, or change due, • Assist customers by providing menu information and resolving their complaints or concerns, • Readily identify prices of menu items and calculate bill using POS, • Enthusiastically greet customers entering restaurant, • Answer customers' questions and provide information of store's policies and relevant procedures about the preparation or cooking process, • Maintain a clean and orderly register area, • Mix Milkshakes and other beverages as necessary, • Complete other general cleaning duties such as emptying trash cans and cleaning dining area, • Stock and maintain fountain machine, • Ensures food quality at all times, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. In addition, 1 year of experience in either a food service or retail environment is also preferred. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on work style and be actively involved in all daily functions of the store., • Certifications: A NYC Food Handlers License is not required to be considered for this position but is preferred., • Language Ability: Good communication and interpersonal skills are required. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively communicate with co-workers and customers. This position requires that you are able to convey information effectively and accurately, vocalize clearly and loudly enough to be heard in a noisy environment and proficiently speak, read, and write the English language., • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals knowledge of simple math and its application to receiving and disbursing cash., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. You will need the ability to apply general rules of the job to successfully solve problems that may occur without involving the manager. Strong analytical and decision-making skills are needed., • Computer Skills: Must be able to operate cash register., • Physical Demands: The position's physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers' order without losing track., • Social Perceptiveness: Be aware of customers' reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness.

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  • Experienced Barista — Hot & Cold Beverages
    Experienced Barista — Hot & Cold Beverages
    hace 1 mes
    $18–$20 por hora
    Jornada completa
    Central Ward, Newark

    Experienced Barista / Café — Downtown Newark, NJ | Full-time and part-time | On-site Pay: $18–$20 per hour, depending on experienceHours: Full-time approximately 35–40 hours; part-time approximately 15–25 hours weeklySchedule: Scheduled shifts within café operating hours of 6:00 a.m.–9:00 p.m. Weekend availability required.LaTasse Café specializes in coffee, pastries, sandwiches, fresh juices, and smoothies. We are seeking experienced, dependable Baristas who take pride in quality beverages, friendly service, and a clean workspace.Reporting to the Café Manager, you will prepare beverages, bake and serve ready-to-bake pastries, fulfill online orders, and support daily café operations.Responsibilities • Prepare espresso, cappuccino, latte, brewed coffee, tea, and other beverages according to café recipes., • Steam milk consistently and follow procedures for dairy and alternative milk orders., • Prepare fresh juices and smoothies following training., • Bake and finish ready-to-bake pastries according to instructions, monitor oven times and temperatures, and display and serve pastries neatly. Training will be provided., • Greet customers, explain menu items, take accurate orders, and process payments., • Assist with basic sandwich and food preparation., • Prepare, package, and label online, pickup, and delivery orders accurately and on time., • Follow food safety and allergen procedures; refer allergy concerns to the manager before preparing an order., • Clean and sanitize equipment, utensils, counters, and service areas., • Complete assigned cleaning duties, restock supplies, and follow opening, closing, and shift handover checklists., • Report shortages, equipment problems, and customer concerns promptly. Requirements • Previous barista experience using commercial espresso equipment., • Ability to prepare espresso-based drinks and steam milk consistently., • A current food handler certificate is required before your first shift., • Ability to follow pastry baking instructions and safely operate café ovens after training., • Strong customer service, communication, and order accuracy., • Ability to follow recipes and maintain quality during busy periods., • Willingness to assist with food preparation, cleaning, and restocking., • Reliable attendance, punctuality, and a dependable commute to Downtown Newark., • Availability for agreed shifts, including weekends. Experience with Clover, Odoo, or online ordering platforms is preferred.

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