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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Overview: The Senior Human Resources Manager is responsible for a range of HR functions. They are also responsible for filling all hourly positions promptly, ensuring accurate and timely completion of paperwork, understanding and enforcing company policies, and assisting with benefits and workers’ compensation tasks. Responsibilities: • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions., • Compile review list and distribute to departments., • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Maintain complimentary room night log, process employee requests., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Maintain advertising logbook., • Become certified trainer in all Human Resources training modules., • Ensure compliance with all HR and related Loss Prevention SOP’s., • Participate in Highgate Hotel Enrichment Committee., • Schedule Highgate Hotel Orientation., • Assist in Highgate Hotel Orientation – explain benefits, conduct tour of property., • Write articles and take pictures for property newsletter., • Assist with special projects; plan employee events (meetings, picnics, parties)., • Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey., • Maintain First Aid log. Qualifications:, • At least 1 year of progressive Human Resources experience in a hotel or a related industry is required., • Previous supervisory responsibility preferred., • College course work in related field helpful, • High school diploma or equivalent required., • Long hours are sometimes required., • Experience in a union environment is required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel-required meetings and training., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information. Perform other duties as requested by management.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in the heart of Manhattan’s Times Square, the iconic Row NYC has completed a $140+ million transformation of all guest rooms and public spaces. The hotel is surrounded by 24 Broadway theaters, is 1 block from Restaurant Row and is close to Jacob Javits Convention Center, Macy’s, Rockefeller Center, the Empire State Building and many of NYC’s top attractions. The hotel offers 1,331 newly built guestrooms with a variety of bedding configurations including king, queen, double/double and twin. Overview: The Human Resources Training Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, various trainings accross the hotel, accurate and timely completion of paperwork, the understanding and enforcement of company policies, and assisting with benefits and workmen’s compensation duties. Responsibilities: • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Maintain advertising logbook., • Become certified trainer in all Human Resources training modules., • Facilitate leadership programs, service culture workshops, and compliance-driven training., • Lead deployment of new learning programs., • Partner with Operations to ensure all training supports business performance, guest satisfaction, and brand standards., • Coach new and existing leaders; assess talent readiness and development gaps., • Reinforce Highgate’s People First culture across all properties., • Lead culture immersion during transitions, new property openings, and leadership onboarding., • Ensure compliance with all HR and related Loss Prevention SOP’s., • Participate in Highgate Hotel Enrichment Committee., • Schedule Highgate Hotel Orientation., • Assist in Highgate Hotel Orientation – explain benefits, conduct tour of property., • Assist with special projects; plan employee events (meetings, picnics, parties). Qualifications:, • At least 2 years of progressive Human Resources experience in a hotel or Learning & Development, Talent Management, Organizational Development, or a related industry required., • Experience leading organizational capability initiatives such as leadership development, onboarding, skills academies, and performance enablement., • Experience leading change management initiatives and driving learning culture transformations., • Ability to coach and develop leaders at all levels., • Strong analytical and problem-solving abilities., • Previous supervisory responsibility preferred., • College course work in related field helpful., • High school diploma or equivalent required., • Long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Job DescriptionSalary: $78,000 to $98,000 Who We Are: The Drug Policy Alliance (DPA) addresses the harms of drug use and drug criminalization through policy solutions, organizing, and public education. We advocate for a holistic approach to drugs that prioritizes health, social supports, and community wellbeing. DPA opposes punitive approaches that destabilize people, block access to care, and drain communities of resources. We believe that the regulation of drugs should be grounded in evidence, health, equity, and human rights. In collaboration with other movements, we change laws, advance justice, and save lives. DPA has 40 staff across the U.S. an annual operating budget of approximately $12 million, and 200,000 members, activists, and supporters. The organization has a solid track record of success at the local, state, and federal levels and consistent visibility in prominent media and policy circles. Recognizing the broad reach of the drug war, DPA works across issue areas to engage more deeply with organizations and leaders in immigration, family policing, education, reproductive justice, housing, and other aligned spaces. This commitment to building power across movements and building a base contributes to and works in tandem with DPAs work on policy and legislative change. The Position The Executive Assistant and Board Liaison serve as a critical partner to the Executive Director, providing high-level administrative and logistical support across all areas of the Executive office. This includes complex calendar and scheduling management, meeting preparation and synthesis, and cross-departmental coordination. In addition, this role serves as the primary liaison to the Drug Policy Alliance and Drug Policy Action boards of directors and their committees, managing all related governance activities and communications. This dynamic position requires someone who can anticipate needs before they arise, exercise sound judgment with sensitive information, and balance multiple competing priorities with professionalism and discretion. Primary Responsibilities Executive Support • Manage the Executive Directors complex and fast-moving calendar, requiring interaction with both internal and external stakeholders, prioritizing the most sensitive matters and using sound judgment., • Prioritize and manage the Executive Directors multiple projects and requests and help with follow through in a timely manner., • Coordinate travel arrangements and itinerary planning (for domestic and international speaking engagements and conferences, internal events, donor trips) that align with the Executive Directors preferences., • Work closely with the finance team to reconcile the Executive Directors monthly credit card reconciliation report, and plan for board, finance committee, budget, and audit meetings, • Support the work of the leadership team, by scheduling, handling logistics of their weekly meetings, preparing meeting agendas in consultation with team members and tracking the calendar of items for discussion and any follow up items, distributing meeting minutes, preparing monthly email updates to the staff, and at times facilitating meetings., • Work collaboratively with the Development team to send weekly email correspondence to partners, funders, and prospects, maintain an up-to-date meeting tracker, and support the timely preparation of post-meeting donor debrief memos., • Maintain a document file retention and storage system for the Executive and Leadership Teams with the highest regard for confidentiality. Board Liaison • Manage any board meeting related activities including administrative and logistical support, driving the process, managing the collection of materials for the board book, and recording meeting minutes and tracking of action items that come out of meetings, • Manage the board committees including scheduling meetings, notetaking and supporting the next steps of the Audit and Finance, Nominations, and Executive committee meetings, • Manage all board communications around events that require board participation and/or involvement, aiding with travel and hotel arrangements, where necessary, • Serve as the chief manager of the board portal and the appropriate storage and cataloguing of all pertinent and historical information in a way that is intuitive and accessible, • Coordinate onboarding for incoming board members, including scheduling and facilitating the biannual live orientation meeting and ensuring all new directors have access to the onboarding materials on the board portal, • Handle all compliance related items such as the signing of annual conflict of interest and independence disclosures, monitoring board elections and terms, and the annual submission of the necessary board information related to the audit Qualifications The ideal candidate will have: • Minimum of 5 years of experience supporting an executive or other senior-level position, preferably in a nonprofit organization., • Utmost ability to exercise sound judgment and discretion especially when it comes to sensitive and confidential information, • Genuine commitment to drug policy reform and the mission of the Drug Policy Alliance; an understanding of and alignment with the organizations values and approach to social justice, • Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors, • Demonstrated attention to detail and ability to anticipate needs before they arise proactively stays ahead of the Executive Director's schedule and priorities, flags issues and opportunities before they become problems, and drives processes forward without waiting to be asked., • Ability to balance competing priorities, complex situations, and tight deadlines, • Strong organizational, communication, and project management skills, • Comfort with digital tools including Microsoft Office, board management platforms, Slack, and Zoom; familiarity with project management software a plus; experience leveraging AI tools and applications to automate workflows and augment working capacity Terms of Employment This is a full-time, exempt position. The salary range for this position is $78,000 to $98,000 depending on experience. Benefits for DPA staff include comprehensive health insurance and coverage (including dental and vision), 403b retirement plan with 10% employer matching contribution after completion of one-year, paid time off including 20 days of vacation, plus national holidays, sick days, organizational closure at the end of December, and year-round early dismissal on Fridays. Applicants must be able to report to the NYC office a minimum of twice a week. This position is hybrid. Some travel may be required. How to Apply: To apply, please submit the following: • Your resume., • A cover letter Equal Opportunity Drug Policy Alliance (DPA) is an equal opportunity employer and values a diverse workforce and an inclusive culture. DPA encourages applications from all qualified individuals without regard to race, color, religion, gender, ethnicity, personal appearance, political affiliation, family responsibility, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction. Drug Policy Alliance is particularly interested in hiring people who have been adversely affected by the war on drugs.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: LeMeridien NYC Park Central Tap into the inimitable energy of Midtown Manhattan at Le Méridien New York, Central Park, where iconic attractions and world-class cultural experiences beckon. Exquisitely designed to reflect the ethos of the city - bold, vibrant and authentic - our hotel is located in the heart of Midtown, on West 57th Street between 6th and 7th Avenues. From this enviable vantage point, guests may discover Central Park, Carnegie Hall, Rockefeller Center, MoMA and Columbus Circle. Ascend to our rooftop bar, LiFE Rooftop, and enjoy panoramic views of Central Park as you enjoy handcrafted cocktails and delicious bites from our carefully curated menu. Indulge in shared plates, fresh seasonal seafood and innovative rolls at Kumi Japanese Restaurant + Bar. With modern event spaces enhanced by thoughtful Le Méridien service, we provide an inspiring destination for events; when it’s time to relax, intuitively designed hotel rooms and suites encourage tranquility. We await your arrival at Le Méridien New York, Central Park. Overview: The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline. Responsibilities: • Direct and supervise Human Resources staff., • Prepare and maintain Human Resources budget., • Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance., • Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance., • Communicate new policies, information, and directives to all employees., • Instruct staff in interpretation of HR policies and procedures., • Ensure staffs compliance with HR policies and procedures., • Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel., • Recruit, interview and recommend all exempt personnel., • Maintain employee benefits programs., • Set up, approve, and maintain all wage and salary programs, including performance evaluations., • Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc., • Maintain open door policy., • Monitor and analyze turnover statistics., • Conduct training classes., • Update and submit required reports in a timely manner., • Participate in and monitor safety committee in compliance with Loss Prevention SOP’s., • Ensure compliance with all HR related Loss Prevention SOP’s., • Establish and maintain safety incentive program., • Become a certified trainer in all current HR training modules., • Participate in and monitor effectiveness of Highgate Hotel Enrichment committee., • Maintain Heroes of Hospitality (Employee of Month/Year) program., • Practice positive employee relations, including coaching, counseling & discipline., • Develop and maintain “no cost” benefit programs., • Monitor Service Standards by Position training program., • Participate in and monitor orientation programs., • Develop managers for future advancement., • Ensure managers are using coaching, counseling and discipline to address issues/concerns., • Ensure Associate Opinion Survey is completed by all employees., • Condense and expedite paperwork, develop internal communications, improve record keeping., • Develop and maintain suggestion box program., • Plan and edit employee newsletter., • Manage all personnel files., • Manage resume and application files., • Develop and monitor recruitment resources. Qualifications:, • At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience., • Previous supervisory responsibility required., • College course work in related field helpful, • Familiarity with and knowledge of employment laws required., • Long hours sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

Human Resources Manager | Hospitality & Lifestyle Group | New York City A dynamic and internationally recognized hospitality group is seeking a Human Resources Manager to join its growing team in New York City. This is an exciting opportunity for an HR professional who thrives in fast-paced, people-first environments and is passionate about employee experience, workplace culture, compliance, and operational excellence. The ideal candidate is organized, collaborative, solutions-oriented, and comfortable partnering with leadership teams across a multi-unit hospitality organization. This role will play a key part in supporting employees, strengthening culture, and driving HR initiatives that positively impact the business. What You’ll Do • Manage day-to-day HR operations including onboarding, offboarding, compensation, benefits, leave administration, employee relations, performance management, and compliance, • Serve as a trusted advisor to managers and employees across multiple departments, • Handle employee relations matters, investigations, conflict resolution, and performance-related conversations, • Support recruiting and staffing efforts including interview coordination and hiring processes, • Help drive employee engagement, recognition, and culture-building initiatives, • Ensure compliance with federal, state, and local employment laws and HR best practices, • Support compensation and wage administration processes, • Maintain a strong HR presence throughout the organization through regular communication and partnership with operational leaders, • Assist with workplace safety initiatives and reporting procedures, • 5+ years of Human Resources experience; hospitality, restaurant, hotel, or luxury service experience strongly preferred, • Previous HR management or leadership experience preferred, • Experience supporting a large non-exempt workforce, • Strong understanding of employee relations, HR compliance, and labor practices, • Exceptional communication, organization, and interpersonal skills, • High emotional intelligence with a collaborative and service-oriented mindset, • Ability to manage multiple priorities in a fast-paced environment, • Bachelor’s degree preferred, • Proficiency in Microsoft Office Suite, • Salary range: $75,000 – $90,000, • Health, dental, and vision insurance, • Paid time off, • Commuter benefits, • Dining perks and employee discounts, • This is an excellent opportunity to join a respected hospitality organization that values people, culture, growth, and excellence.

Are you ready for a job where you Love What You Do? Are you motivated to be part of a team that builds Core Values of Passion, Enthusiasm, Resilience, Attention to Detail and Relationships? If you answered yes to these questions apply today. This is an opportunity to join Firmdale Hotels, an award-winning collection of individually designed luxury hotels founded by Kit and Tim Kemp. Known for bold interiors, exceptional service, and a warm, personal approach to hospitality. Warren Street Hotel, Firmdale’s newest New York property is seeking a dynamic, and people-focused Human Resources Generalist to support our team culture, employee experience and day-to-day HR function. This fully on-site role is ideal for someone who thrives in a fast-paced luxury hospitality environment and enjoys balancing recruitment, employee relations, payroll administration and team engagement. The successful HR Generalist: • Has the ability to listen effectively to employee and management concerns, provide conflict resolution, conduct investigations, and follow up on outcomes, including documentation memos., • Identifies sources for candidates for employment, implements hiring processes, and ensures smooth onboarding., • Onboards employees, setting the tone for the employee experience and engagement in this and employee recognition initiatives., • ·Builds relationships throughout the Hotel from dishwashers to the General Manager to ensure understanding of business needs and provide a platform for effective assistance with employee relations issues., • Processes payroll using ADP Workforce Now, maintains recordkeeping, and supports managers and employees in timekeeping, PTO, and employee self-service tools. Candidates should have: • 2+ years of human resources experience in a hospitality setting that includes payroll processing, employee relations, and recruitment, preferably using an ADP Workforce Now., • A college degree in HR or a related field, or an alternative degree with PHR certification., • A track record of success in handling the full range of employee relations issues., • Excellent communication, organization, problem-solving, and implementation of HR best practices., • Proficiency in Microsoft Office Suite. Be inspired by Firmdale, And learn more about the New York hotels Find out why we inspire employees to Love What You Do Salary range for this HR Generalist is $75,000 - $85,000.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Overview: The Associate Director of Human Resources is responsible for assisting the Director of Human Resources with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies. Responsibilities: • Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions., • Compile review list and distribute to departments., • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims, maintain unemployment logbook., • Maintain new hire, termination, transfer and promotion logbook., • Audit hours worked in payroll reports for eligibility of benefits., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Maintain complimentary room night log, process employee requests., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Schedule Orientation., • Assist in Orientation – explain benefits, conduct tour of property., • Write articles and take pictures for property newsletter., • Assist with special projects; plan employee events (meetings, picnics, parties)., • Maintain First Aid log. Qualifications:, • A 4-year college degree, • At least 3 years of progressive Human Resources Management experience in a hotel or a related industry;, • Recruitment experience in the hospitality field required., • Experience in union environment required., • Previous supervisory responsibility required., • College course work in related field helpful, • Familiarity with and knowledge of employment laws are helpful., • Long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Job Description The role… At Soho House the Human Resources Manager will be a strategic business partner to the General Manager for the property they are responsible for. The HR Manager reports directly to the Regional Head of Human Resources. The HR Manager will be primarily responsible for the daily maintenance of company policies, procedures, and practices including employee relations, worker's compensation, leave of absence administration and recruitment. Such deliverables include but are not limited to ensuring legal compliance; overseeing all aspects of wage, benefit, worker's compensation, unemployment, training programs, implementation and administration of policies and procedures, and all employee relations such as team events, parties, morale maintenance as well as coaching, counseling, progressive discipline, and terminations. Main Duties… • Strategic business partner to local leadership, helping to manage all training and development, • Partner with the Regional Head of Human Resources on process improvements for Soho House & Co. growth., • Participate in Unemployment, EEO, Wage and Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings., • Communicate and implement policies and programs to guarantee compliance to all employees., • Instruct, train and ensure management staff knows how to interpret and comply with all company policies and procedures., • Coordinate and monitor recruitment, screening, background and reference checking of all Soho House personnel., • Recruit, interview and recommend exempt and non-exempt personnel; Conduct FLSA reviews when necessary to determine employee status., • Maintain employee benefit programs and employee engagement initiatives., • Set-up, approve, and maintain all wage and salary programs, including performance evaluations and annual increases., • Recommend and/or approve all employee transitions such as hire, transfer, promotions, etc., • Implement, participate and monitor induction and orientation programs and develop managers/supervisors for future advancement., • Track safety incentive programs as well as ensure compliance with all HR related Loss Prevention SOPs., • Monitor and analyze turnover reports and use data metrics to understand trends with hiring and terminations., • Maintain Employee of the Month/Year Program, and all other employee relations programs., • Practice positive employee relations, including maintaining a positive morale and a genuine, upbeat work environment., • Be an expert in time management, meeting deadlines, responsiveness, positive tone – both verbally and in writing, and ability to flex to the ever changing needs of the business., • Ability to influence decisions to ensure consistency in decision making to protect the Company, the employee, and maintain respect with other key departments including Operations, Finance, Membership, IT., • Demonstrate empathy, tact, thoughtfulness and strong listening skills, especially when handling difficult situations., • 5+ years of progressive Human Resources management experience in a hotel or related industry; or a bachelor's degree preferred., • Experience with HRIS, payroll, and Applicant Tracking Systems., • Experience with compensation benchmarking and working with variable compensations such as bonuses., • Familiarity with employment law and experience with employee investigations., • Excellent written and verbal communication skills is imperative., • Proven ability to adapt to changing priorities, handle multiple projects and meet deadlines., • Proficient in Outlook, Excel, Word, and PowerPoint., • Knowledge of employment and labor laws in NYC, • Proven ability to manage teams through effective leadership skills., • Detail oriented, sound judgment and strong interpersonal skills. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$120,000—$120,000 USD

Job DescriptionDescription: Hotel Indigo Williamsburg Brooklyn is a vibrant, design-forward boutique hotel that reflects the spirit of the Williamsburg neighborhood. Managed by StepStone Hospitality, we are committed to delivering exceptional guest experiences while cultivating a people-first workplace culture. The People & Culture Manager will lead all Human Resources functions for the property, serving as a strategic partner to leadership and a champion for employee engagement. This role will utilize Paylocity to manage HR operations including payroll, onboarding, and compliance. Key Responsibilities • Lead full-cycle recruitment, onboarding, and retention initiatives, • Serve as a trusted advisor on employee relations and performance management, • Administer payroll, benefits, and HRIS through Paylocity, • Ensure compliance with all federal, New York State, and local labor laws, • Drive employee engagement, culture-building, and recognition programs, • Maintain accurate HR records and reporting, • Partner with StepStone Hospitality leadership on workforce planning, • Support training, development, and succession planning efforts Qualifications, • Bachelor’s degree in human resources, Business Administration, or related field, • 3–5+ years of HR experience, ideally within hospitality or lifestyle brands, • Proficiency in HRIS systems (Paylocity preferred), • Strong knowledge of employment laws and HR best practices, • Excellent communication, leadership, and organizational skills, • Ability to manage sensitive information with discretion Preferred Skills, • Experience working in boutique or independent hotel environments, • Strong coaching, conflict resolution, and leadership development skills, • High attention to detail and ability to multitask in a fast-paced setting EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements:

Job Description HARTA - BAR HARTA - BAR CIMA Located steps from Bryant Park in the heart of New York City, HARTA, BAR HARTA, and BAR CIMA are immersive escapes within The Grayson Hotel that come together to create an approachable and elegant atmosphere offering both indoor and outdoor experiences. Our menus feature dishes prepared with locally sourced ingredients and flavors spanning the Western Mediterranean and beyond. Bar HARTA, a second-floor, al fresco wine terrace was inspired by the convivial wine culture of the Western Mediterranean - Spain, France, Italy - with over a dozen wines on tap and a menu of sparkling cocktails for easy, spring and summer sipping! On the rooftop, BAR CIMA welcomes guests into an intimate lounge with elevated cocktail service and breathtaking views of New York City's Empire State Building. Summary: The Sous Chef is responsible for ensuring the highest standards of culinary excellence by overseeing kitchen operations, supervising staff, and collaborating with the head chef to maintain quality. The Sous Chef contributes to the overall success of the kitchen, providing leadership in a fast-paced and dynamic culinary environment. Responsibilities: • Execute and oversee the preparation of high-quality dishes., • Coordinate and supervise kitchen staff, ensuring proper workflow and delegation., • Maintain a clean and organized kitchen environment., • Ensure consistency in food quality, presentation, and adherence to culinary standards., • Conduct regular taste tests and evaluations to maintain excellence., • Recruit, train, and mentor kitchen staff on cooking techniques, safety, and sanitation., • Foster a culture of continuous learning and development., • Oversee the timely and accurate preparation of menu items during service., • Manage inventory levels and order supplies as needed., • Implement cost-control measures to optimize kitchen expenses., • Ensure compliance with health and safety regulations., • Collaborate on special events, catering, and kitchen-related projects., • Address kitchen-related challenges promptly and effectively, • 2+ years proven experience as a Sous Chef or senior kitchen role., • Strong knowledge of culinary techniques and flavor profiles, • Timekeeping and Scheduling, • Knowledge of food safety and health regulations, • Customer-centric, • Ability to effectively handle employee relations., • Acute business & financial acumen, • Knowledge of regulatory compliance requirements with wage & hour, scheduling, etc., • Ability to thrive in a fast-paced, high-pressure kitchen environment. It is the Company’s policy to provide equal employment opportunities to all employees and applicants without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please contact Human Resources.

Job DescriptionHeadquartered in New York City, located in the heart of Midtown Manhattan, our Loews Hotels & Co Home Office teams support our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, sales, development, brand marketing, finance, human resources and information technology. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * This is a bonus eligible position * Competitive health & wellness benefits, 401(K) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Employee Hotel Rates, other discounts, perks and more What We're Looking For: As the IT Audit Manager at Loews Hotels, you'll be at the forefront of our IT-focused audit endeavors, reporting directly to the Vice President, Internal Audit. This role offers an opportunity to lead and manage Sarbanes-Oxley (SOX) compliance audits over IT general controls (ITGCs) and drive operational IT audit processes, ensuring the integrity and security of our technology landscape. Collaborate closely with the VP, Internal Audit to craft annual risk assessments and risk-based audit plans, leveraging your expertise to identify key areas of focus and opportunity. Further, the IT Audit Manager successfully establishes positive working relationships with key internal and external stakeholders at all levels, including Executive and Senior Leadership, Loews Corporation Internal Audit, co-source partners, and external auditors. Who You Are: * A guardian of ethics guided by principles of integrity, honesty, and respect * A continuous learner who is constantly evolving, mastering new skills, and staying updated on industry trends * A relentless communicator, fostering collaboration to support their colleagues and drive collective success * A natural, effective leader who takes initiative, makes decisions, and motivates others * A quick learner who is nimble in adapting to new situations and thrives in a dynamic work environment * Veterans and military spouses are encouraged to apply What You'll Do: * Perform annual risk assessments to develop the annual risk-based audit plan, evaluating the adequacy and operating effectiveness of internal controls by conducting audits of all business units (i.e., corporate/home office, hotel properties, and the shared service center), communicating audit recommendations to remediate audit issues or concerns identified, and providing IT advisory and assurance services to improve internal controls, operations, risk management, and compliance * Provide independent, objective IT assurance and advisory services to assess, evaluate, and validate the design and operating effectiveness of internal controls, while also adding value towards continuous process improvement opportunities within the organization * Lead and manage the planning, fieldwork, and reporting phases of IT compliance audits (including the review of quarterly IT SOX compliance certifications and completion of annual IT SOX compliance audits as required by SOX 302 and SOX 404, respectively) across the organization * Participate in the Annual Audit Risk Assessment and Enterprise Risk Management (ERM) processes, including understanding standard operating procedures and risk management policies, IT security and governance policies, interviewing key internal stakeholders, reviewing control self-assessments (CSAs) completed by hotel management, and analyzing financial data and information, which will help define annual risk-based audit plans * Share input and ideas towards developing audit risk and control matrices, mapping/documenting processes and procedures (e.g., flow charts and walkthrough narratives), and creating/enhancing audit methodologies and strategies * Perform detailed IT audit testing procedures during the fieldwork phase, while maintaining supporting audit workpapers, and thoroughly documenting any audit results and issues identified * Execute integrated audits consisting of financial, operational, IT, and compliance auditing procedures in collaboration with the Audit Manager * Clearly and timely communicate audit results and significant findings to the VP, Internal Audit, business and process owners, and senior management, and effectively advise on audit recommendations and corrective action plans to remediate issues * Assist with drafting formal audit reports and presentations that will be communicated to the Audit Committee, Executive and Senior Leadership team members and all other related key stakeholders * Partner with the IT Security and Governance team to assess and evaluate all IT general controls (ITGCs), as well as to complete special projects involving Cyber Security, Data Governance & Classification, Service Organization Controls (SOC) Reviews, System Implementations, Payment Card Industry Data Security Standards (PCI DSS) Compliance, etc. * Collaborate with the IT Business Intelligence team to design data analytics for continuous monitoring and automated audit testing by leveraging available analytical tools and resources * Hire, train, coach, and develop new staff and senior internal auditors, as needed * Co-lead and manage internal and external parties (e.g., co-source partners) to conduct planned audits * Coordinate with external auditors for interim and year-end financial statement audits, as necessary * Attend all required training sessions and meetings * Perform other duties as assigned Your Experience Includes: * Bachelor's in accounting, finance, or IT related field required; Master's degree in referenced fields preferred * A minimum of six years of external or internal audit experience with working knowledge of and skill in applying Generally Accepted Accounting Principles (GAAP), Generally Accepted Auditing Standards (GAAS), Institute of Internal Auditors (IIA) Standards, SOX Compliance Requirements, Cyber Security Framework Standards (e.g., National Institute of Standards Technology - NIST), PCI DSS, etc. * Extensive understanding of internal controls and risks with the ability to recognize significant control issues and risk exposure across the organization * Experience assessing IT risks (including SOX), and evaluating the adequacy, design, and operating effectiveness of ITGCs * Strong understanding of IT security, governance, network, and infrastructure processes and procedures * Familiarity with utilizing data analytics tools to gain full coverage of audit population and automate auditing procedures * Proven track record of successfully managing and leading staff and senior internal auditors to effectively and sufficiently complete audit assignments and timely report on results * Excellent communication skills (verbal and written) in interactions with team members at all levels, including control or business process owners and senior management * Strong interpersonal skills with the ability to effectively develop and maintain positive working relationships cross-functionally with all levels of team members (e.g., Accounting, Finance, Operations, Compliance, Legal, HR, Loews Corporate Internal Audit, etc.) and external parties (e.g., co-source partners and external auditors) * Flexibility to work independently and in a team-oriented environment depending on assignment needs * Combination of Public Accounting (external audit) and Internal Audit experience preferred * IT audit experience at a company within the hospitality, restaurant, and retail industries, preferred * Knowledge of systems and applications such as, Oracle Enterprise Resource Planning (ERP), Workday Human Resources Information System (HRIS), Opera Property Management System (PMS), etc. with the ability to utilize system reports for audit testing and data analytics, preferred * Ability to work a flexible schedule based on business needs * Must be willing and able to travel up to 30% of the time, depending on business needs Who You'll Supervise: * Indirect team members (i.e., senior internal auditors) depending on the projects assigned * External co-source staff auditors, as needed * External co-source staff auditors, as needed Salary range for this position, based on experience, is $116,000.00 to $145,000.00. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Position: Director of Sales Job Description: The Director of Sales is responsible for all sales efforts and supports revenue management initiatives. This position is the revenue driver through the delivery and execution of the strategic plan, leadership of the sales department, and developing and strengthening alliances and relationships within the marketplace. Responsibilities and Duties: • Functions as the strategic business leader of the hotel's sales and marketing department and is responsible for all property-related reactive sales activity, proactive account sales and targeted segmentation, local and social catering sales and business travel sales, as well as positioning and promotional planning and activities., • Analyze competition, market trends and customer needs and comments, forecasts, etc. to continually assess the productivity against budget, plan, and market., • Develops and implements the sales and marketing business plan and annual budget., • Develop and continually enhance relationships with key corporate, business and travel accounts, community organizations and professional associations to maintain visibility and market share., • Continually targets and prospects new business through individual creativity and innovation, • Maintain strong visibility in local community and industry organizations., • Represents the Hotel positively and effectively in the marketplace., • Direct the sales operation and holds the sales team accountable to meet / exceed revenue goals and activity goals while ensuring a positive guest experience., • Comply with attainment of individual goals as well as team goals and budgeted metrics., • The position shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department., • Manages the marketing budget to enable development of hotel specific campaigns, promotions and collateral to drive revenue and meet property objectives., • Interfaces with brand support services and regional sales and marketing communications to ensure promotions pull through., • Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue., • Develop a full working knowledge of the operations and policies of the hotel including Sales, Food and Beverage, Front Office, and Reservations., • Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis., • Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions. Requires effective reading, writing and oral comprehension. Must be able to speak, read, and write in primary language used in the workplace., • Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Must possess strong sales and negotiation skills. Proven prospecting and new business development abilities., • Demonstrated sales and marketing acumen., • Energetic, proactive, takes calculated risks, and perseveres to attain goals., • Possess an extensive knowledge of sales, marketing, revenue management and budget analysis capabilities with a demonstrated ability to apply these principles and methods through strategy and tactics; including sales cycles and trends, account management, pricing, and inventory management., • Administration and management capabilities with fiduciary responsibilities., • Must be able to work independently and simultaneously manage multiple tasks., • Strong organization and presentation skills, • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources., • Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results., • Ability to inspire confidence and gain respect of hotel team, industry partners, competitors, and owners., • Must be able to work with and understand financial information and data and basic arithmetic functions, • High School Diploma and/or four-year College Degree or equivalent experience, • Meeting or exceeding annual topline budget., • Meeting or exceeding annual RevPAR Index target., • Meeting or exceeding group production goals., • Being a respected leader and thought partner by the sales team, property partners and ownership group. At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job DescriptionHeadquartered in New York City, located in the heart of Midtown Manhattan, our Loews Hotels & Co Home Office teams support our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communications, sales, development, brand marketing, finance, human resources and information technology. . Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement * Pet Insurance and Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Team Member Hotel Rates, other discounts, perks and more * Many of our Leadership positions are bonus eligible What We're Looking For: As a vital member of our Risk Management team, the Manager, Risk Management & Claims reports directly to the Vice President, Risk Management, overseeing and navigating the complexities of claims management while ensuring compliance and asset protection for Loews Hotels & Co. With a knack for strategic collaboration, you'll serve as a key liaison between our hotels and various stakeholders, including carriers, attorneys, brokers, and loss control contacts. You'll also conduct internal audits, collaborate on loss prevention strategies, provide consultation to our Orlando Risk Management Claims team, deliver regular claim status reports, organize casualty claim reviews, oversee investigations, evaluate settlements, and assist with managing litigation. Who You Are: * Strategic with a forward-thinking approach to claims management to develop effective strategies to mitigate risks, reduce losses, and ensure compliance. * Analytical, possessing the ability to analyze data and trends related to claims loss history to identify patterns, assess risk, and make informed decisions. * Dedicated to details ensuring accuracy in reviewing coverage, documentation, and any settlement negotiations. * Collaborative with the ability to build and maintain positive relationships with various stakeholders. What You'll Do: * Serve as Hotels point of contact and liaise with carrier, attorneys (in-house and external), broker and loss control contacts across all lines of insurance (property and casualty claims, cyber, EPLI, etc.). * Analyze data and trending related to claims loss history and provide strategy and recommendations to the appropriate parties. * Organize and facilitate casualty claim reviews between the carrier, broker and property. * Review and analyze complex coverage issues and preparation of coverage positions. * Oversee sound investigations, subrogation possibilities, legal reviews and claim resolutions to ensure they are completed and in accordance with company policies and procedures. * Evaluate reserve and settlement possibilities and provide recommendations to the property and VP of Risk Management. * Serve as liaison for litigation management related to subrogation of general liability, property and automobile losses. * Conduct periodic internal audits to assure compliance with policies and adequacy of reserve estimates as well as oversee external broker audits. * Assist in development of methodologies to monitor effectiveness of loss control efforts. * Collaborate with Hotels, Home Office Director of Security and VP, Engineering on Loss Prevention analysis and solutions. * Participate in onsite hotel Risk Assessments and provide analysis and recommendations to key stakeholders at each property. * Provide consultation to the Orlando Risk Management Claims team on claim matters. * Provide claim status and issue monthly, quarterly (including VPO reports) and ad hoc loss reports. * Receive, review and verify all incoming incident reports as well as conduct quarterly meetings with corporate security to ensure compliance. * Attend mediations and trials as applicable. * Maintain regular attendance in conformance with standards. * May be required to work varying schedules as needed to support business operations. * Attend/complete all required meetings and training. * Other duties as assigned. Your Qualifications Include: * High School Diploma or equivalent required; four-year college degree or equivalent preferred. * 5-7 years prior claims experience in General Liability and Workers' Compensation, with particular emphasis on CA, NY, and TX, jurisdictions required. * Prior knowledge of insurance policies and coverage types. Familiarity with legal processes related to claims management and familiarity for insurance placement. * Strong analytical skills with the ability to analyze data and trends effectively. * Proficiency in Microsoft products including but not limited to Word, Excel, PowerPoint and PowerBI, and claims management software such as RMIS Database. * Excellent communication skills (verbal and written) in interactions with team members at all levels, including control or business process owners and senior management. * Strong interpersonal skills with the ability to effectively develop and maintain positive working relationships cross-functionally with all levels of team members (e.g., Finance, HR, Operations, Compliance, Legal, etc.) and external parties (e.g., insurance providers). * Flexibility to work independently and in a team-oriented environment depending on assignment needs. * Willingness and ability to travel up to 5-10% of the time. . Salary range for this position, based on experience, is $95,600.00 to $119,500.00. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Position Title: Executive Assistant Duration: 12 Months Possibility of Extension: Yes Possibility of conversion to FTE: Yes Working hours: Can vary, ex: 8:30 am – 5:00 pm; 9:00 am – 6:00 pm Working Location: New York, NY Hybrid work requirements: 4x a week in office, remote on Friday Role Mandate: Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group. Role Responsibilities Include (but are not limited to): • Leads the planning, coordinating, and implementing department events., • Provides senior level administrative and operational support within a large, diverse team including one or more senior executives., • Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information., • Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting., • Provides input into the planning and implementation of administrative programs., • Builds effective relationships with internal/external stakeholders., • Gathers and formats data into regular and ad-hoc reports, and dashboards., • Coordinates and monitors budgets and reporting on results vs. budget., • Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities., • Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events., • Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available., • Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures)., • Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements, • Prepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget., • Makes travel arrangements, booking flight/hotel reservations as needed., • Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations., • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies., • Maintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availability., • Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.)., • Thinks creatively and proposes new solutions., • Exercises judgment to identify, diagnose, and solve problems within given rules., • 5-7 years of relevant experience in an administrative/ professional support function, demonstrating progressive responsibility and post-secondary degree in related field of study., • Specialized knowledge from education and/or business experience., • Verbal & written communication skills - In-depth., • Collaboration & team skills - In-depth., • Analytical and problem-solving skills - In-depth. 1 round with HM, 45 min over teams including a case study At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $25.00/hr.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Flexible Schedule Responsibilities • Oversee day-to-day operations of the plant, • Increase production capacity and product quality, • Ensure on-time shipping and delivery, • Develop goals and objectives for the long-term success of the plant and develop a clear path to achieving those goals, • Key responsibilities, • Daily Operations: Supervise the complete laundry cycle, including receiving dirty linens, sorting, washing, drying, pressing/ironing, folding, and preparing clean items for delivery., • Staff Management: Hire, train, and supervise laundry staff, ensuring they follow proper procedures for both efficiency and safety., • Quality Control: Implement and monitor quality control measures to ensure all laundry meets company and client standards for cleanliness and presentation., • Supervising the operations team and to deliver all laundry items to required quality standards and line with company productivity and efficiency guidelines, whilst ensuring that minimal rejected linen is sent to hotels and pre-agreed weekly delivery dates are achieved., • Produce the weekly laundry operations plan including training, operations and QC requirements, • Set weekly targets for operations team, ensuring there is enough staffing resource to meet required weekly production., • Identify, manage and rectify any quality issues notifying Laundry General Manager and team as necessary. Investigate accidental damage to Linen and establish measures to keep washing process and rewashing process, • Ensure there is a safe, clean and tidy working environment for team at all times by ensuring the team are wearing relevant PPE and handling aids for tasks, providing appropriate specialist and manual handling training., • Oversee the provision of laundry and dry cleaning services for customers., • Maintain a daily log of all activity in and out of laundry., • Inspect soiled articles; Responsible for the quality of cleaning and pressing of hotel linen., • Ability to skillfully operation and educating of all laundry/dry cleaning equipment including, but not limited to; washing machines/tunnels, dryers, folders, pressers, etc.Required professional qualifications, training and experience, • Excellent leadership skills and experience in managing a team of workers, keeping them motivated and under effective control., • Ability to work multiple shifts including nights and weekends, • Good communication and writing skills., • Develop, train and mentor leaders, supervisors, etc., • The ability to identify the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others., • Knowledge of both customer and corporate/ laundry operations/machines and techniques., • Experienced in operating and handling all different types of laundry, dry clean and pressing machines., • Expert in treating all types of different garments and knowledge of how to handle and treat all kinds of stains while keeping the garments in new condition., • Good leadership skills and experience in managing a big team of workers, keeping them motivated and under effective control.Qualifications, • Previous experience as a Plant Manager is preferred, • Deep understanding of business and management principles and processes, including strategic planning, resource allocation, and human resources, • Strong leadership and team-building skills, • Strong computer skills, • Familiarity with standard industry equipment and operating procedures, • Knowledge of safety rules and regulations

Job Description The Academy of Rome is seeking a COO to join their team. This new hire serves as the principal executive responsible for day-to-day financial management and operations of the institution, ensuring efficient, compliant, and mission-aligned execution of all support functions. The COO is a trusted strategic leader reporting directly to the President & CEO and partners with the Executive Leadership Team. The COO manages strategic execution across financial, operational, and administrative domains and oversees eight direct reports spanning seven departments. This position requires bilingual and cross-cultural fluency, exceptional management skills, and expertise in financial operations and administration. Our client is a residential institute for advanced work in the arts and humanities. Beyond its core academic mission, the Academy also operates as a hotel accommodating approximately 100 people each night, a restaurant serving about 80 people twice daily during the week, a historic property on 11 acres subject to oversight by two landmarks commissions, and one of Rome’s premier venues for events and rentals. The COO will ensure that this multifaceted institution functions as an efficient and strategically managed organization. Success in the role will be defined by improved organizational performance, operational strength and effectiveness, and effective strategic execution. The COO will oversee the daily operations of the Academy, lead and implement institutional change, bring deep business and financial expertise to the senior management team, and serve as both a complement to the President and CEO and a close partner in advancing the Academy’s mission and long-term sustainability. The COO is responsible for the operational and financial management of the Academy, not its intellectual or academic direction. That responsibility remains with the Rome Director. By placing operations in the COO’s portfolio, the Academy frees the Director to focus more fully on shaping the intellectual life of the institution. Key Responsibilities 1. Executive and Organizational Leadership Serve as a key member of the Executive Leadership Team (ELT), which meets regularly to align on strategy, advise the President and CEO, coordinate cross-departmental priorities, and strengthen the Academy’s overall effectiveness. Manage alignment and execution of AAR’s operational systems with its mission, programs, and long-term strategic goals. Lead and establish policy and protocols for high-quality and efficient operations within a culture of collaboration, accountability, and continuous improvement across the organization. Represent the Academy internally at Board meetings, meals with Fellows and visitors, and externally with stakeholders, partners, and counterparts in both Italy and the U.S. 2. Financial Management Serve as the chief financial steward of the Academy, acting as a strategic partner to the President and ELT to ensure the Academy’s short- and long-term financial health, sustainability, and capacity for strategic growth. Manage the Finance function, overseeing budgeting, forecasting, multi-year financial planning, reporting, cash flow management, and audit processes. Oversee the endowment through regular communication with the institution’s outside investment advisors. Ensure compliance with all applicable U.S. and Italian laws and regulations, including maintenance of tax-exempt status in both countries. Bring international experience with U.S. GAAP and other accounting standards, ensuring compliant, transparent financial management across currencies, transactions, and jurisdictions. Advise and liaise with key Board committees—Audit, Compensation, Executive, Finance, Investment, and Plant, Planning & Preservation—providing clear, timely financial analysis, risk assessments, and strategic recommendations. Manage relationships with external auditors, investment advisors, and other financial partners to safeguard assets and optimize returns in line with mission and risk tolerance. 3. General Operations & Compliance Manage daily operations and strategy of Finance, Facilities, Residential Life, Sustainable Food Program, HR, and IT. Ensure compliance with Italian and U.S. laws and regulations governing non-profit organizations. Maintain and update institutional policies, including risk management, insurance, contracting, and legal compliance across both countries. Oversee the Academy’s contractual relationship with Janus S.r.l., the entity leasing Villa Aurelia, to ensure well-managed operations and fiscal accountability. Partner in guiding and executing on institutional planning, including strategic planning, KPIs, and performance tracking. Develop and maintain internal controls to safeguard assets and institutional integrity. 4. Facilities, Residential Life & Campus Management Oversee the high-quality operation and preservation of AAR’s historic campus, including residential facilities, gardens, kitchen/dining services, and common areas. Lead the Residential Life team to ensure the highest standards in housing, dining, and hospitality for Fellows, Residents, Visiting Artists/Scholars, Trustees, and Guests. This includes managing room quality and upkeep, occupancy logistics, dining services, and the operational details that underpin a seamless residential experience, distinct from the programmatic and intellectual dimensions led by the Programs team. Ensure security, health, and safety protocols are observed across campus. Supervise capital improvements, renovations, and routine maintenance within the priorities of strategic planning. In collaboration with the Director, oversee the Sustainable Food Program. Where the Director has primary responsibility for the intersection of food and programming, the COO has primary responsibility for staffing, costs, and materials. 5. Human Resources & Staff Development Lead strategic workforce planning, employee relations, performance management, and staff development across departments. Recruit, develop, and retain high-performing staff across operational and administrative functions; exercise authority in hiring and separation decisions in alignment with institutional policies and culture. Ensure equitable and transparent HR policies, compliant with U.S. and Italian labor law and relevant international best practices. Cultivate an organizational culture that reflects AAR’s values of intellectual courage, excellence without elitism, civic responsibility, Roman roots, collaboration and exchange, and stewardship of the future. Manage payroll, contracts, benefits administration, and legal compliance in collaboration with external service providers. 6. Technology & Systems Manage strategic development of IT infrastructure, including systems support for administration, programs, risk management, and communications. Ensure data security and continuity of operations across platforms (finance, HR, digital archives, library systems). Align digital tools with staff and fellow/resident needs; support innovation in remote and hybrid program delivery. 7. External Engagement & Institutional Stewardship Act as liaison with legal counsel, government offices in both the U.S. and Italy, vendors, and other institutions as needed. Represent AAR’s interests in operational matters with authorities, contractors, and external stakeholders in both geographies. Support special projects and strategic initiatives as delegated by the President. Preferred Qualifications 10+ years of senior operational and finance leadership experience in nonprofit and/or for-profit organizations, ideally with cross-border responsibilities. Strong background in financial management, strategic planning, compliance, and risk management in a multinational context. Fluency in English required; proficiency in Italian strongly preferred. Experience leading and managing cross-functional teams and working across cultures. Demonstrated ability to manage complex budgets, capital projects, and internal systems. Excellent communication and interpersonal skills; tactful, discerning, strategic, consensus-builder, and collaborative.

Job DescriptionAbout ROH ROH is the hospitality industry’s first payments and revenue management platform purpose built to help hotels increase profitability. ROH drives conversions, increases revenue and provides real-time data and insights for large hospitality groups, asset owners and their brands. ROH’s leading technology, automation and workflow tools unlock productivity for hotel operators by enabling them to effortlessly manage sales, payments and finances all in one place. Developed by industry leaders, ROH has established relationships with leading hospitality brands collectively managing over $4T in Gross Payment Volume (GPV), including Loews Hotels & Co, Crescent Hotels & Resorts, Marriott International, Auberge Resorts Collection, Noble House Hotels & Resorts and Evolution Hospitality. ROH is quickly becoming an indispensable partner to forward-thinking hospitality groups as they optimize sales and finance operations and is proudly backed by investors including Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty Credit, Correlation Ventures, SilverCircle, Cleo Capital and GMO VenturePartners. About the Role We are looking for a Director of Marketing to own, develop and orchestrate our GTM programs. Working closely with the founder and management team, this person will be a key contributor to building brand awareness, accelerating demand generation, and driving incremental growth from existing customers. Specifically, the candidate will take full ownership of the marketing function.What You'll Do • Strategic Planning: Develop comprehensive marketing strategies aligned with company objectives, market trends, and customer insights, • Brand Development: Cultivate and maintain a strong brand identity with differentiated positioning and visual design that resonates with our target audience and sets us apart in the market, • Lead Generation: Develop the overall strategy to drive lead (MQL) generation efforts through targeted campaigns, content marketing, SEO/SEM, email, social media, industry events and other relevant channels, • Account-Based Marketing: Use customer profiling, segmentation and personalized marketing programs to significantly increase penetration within existing portfolio/operating companies, • Product Marketing: Collaborate with our product team to ensure effective product feature launches, positioning, and messaging that addresses customer needs and the competitive landscape, • Content Creation: Oversee the strategy, messaging, and quality of content execution across our owned, earned and paid distribution channels, • Conversion Rate Optimization: Continually analyze and optimize our conversion funnel with iterative testing and program modifications to increase conversion and LTV, • Budget Management: Develop and oversee marketing budget allocation, ensuring efficient use of resources and maximizing return on investment, • Analytics and Reporting: Establish clear marketing KPI’s, leveraging data-driven insights to evaluate marketing performance, optimize campaigns, and enable the Sales team to more effectively close deals, • Team Development: Build a lean, high-performing marketing team over time, providing guidance, mentorship, and support to drive individual and collective successWhat We Look For, • 10+ years of relevant professional experience in B2B or B2B2C marketing, • Expertise in marketing, sales, and/or go-to-market at a tech or SAAS company, • A track record of developing and implementing successful Demand Gen and ABM programs, • Experience and/or familiarity with the Hospitality industry, • History working at an early-stage, high growth company with lean teams, focused resources and the need for constant prioritization, • Fluency in modern/digital marketing and media platforms and technologies, including managing CRM and email programs, and fluency with Hubspot, • A data-driven and results-oriented mindset and approach to marketing, • Experience building a marketing team from the ground-up and scaling over time, • Excellent project management and communication skills and a highly collaborative mindset

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is transforming how hotels operate and how guests experience their stay. As a Director of Product, you will set a compelling multi‑year vision and turn bold ideas into durable outcomes for customers and the business. You’ll operate at the intersection of strategy and execution by creating clarity from ambiguity, rallying cross‑functional teams, and holding a high bar for product craft and reliability. You treat your portfolio like a business: own the KPIs, make focused bets, and iterate quickly based on what the data and customer truth reveal. If you love raising the bar, inspiring teams, and shipping work that changes trajectories, this role is for you.Responsibilities • Set a multi‑year product vision and translate it into clear strategies, multi‑quarter roadmaps, and measurable outcomes. Hold yourself and the team accountable to business KPIs., • Operate with a CEO mindset for your portfolio: know the numbers cold, make focused bets, and pivot quickly based on customer truth and data., • Drive end‑to‑end execution across multiple streams of work. Create clarity from ambiguity, sequence milestones, manage risks, and remove blockers to deliver reliably., • Raise the bar for product craft and reliability. Establish quality standards, review work rigorously, and ensure we ship intuitive, durable solutions that scale., • Lead customer‑backwards discovery. Pair qualitative insights with quantitative analysis to identify the highest‑leverage problems and validate solutions., • Build and lead a small team of Product Managers. Coach for outcomes, provide clear expectations, and develop talent through feedback, modeling, and opportunity., • Influence broadly without relying on authority. Align executives and cross‑functional leaders through clear narratives, crisp decision docs, and transparent tradeoffs., • Partner deeply with Engineering and Design to balance speed, scope, and technical integrity. Make pragmatic decisions that protect long‑term velocity., • Orchestrate go‑to‑market with Sales, Marketing, and Customer Success. Define positioning, enablement, rollout plans, and feedback loops to drive adoption., • Institute operating rhythms that reinforce learning: post‑launch reviews, experiment cadences, KPI health checks, and decision logs., • Manage a portfolio of bets. Allocate resources, sunset low‑ROI work, and double down where impact is greatest., • Model Canary’s operating principles: bias for action, bold choices, customer truth, rally and inspire, learn and adapt. Reinforce these behaviors across the team.Qualifications, • 8+ years in product management with 2+ years managing PMs, ideally in B2B SaaS., • Track record of shipping successful products from 0 to 1 and at scale, with clear business and user impact., • Strong product judgment, customer empathy, and the ability to simplify complex problem spaces., • Comfortable operating in a fast-paced, high-growth environment with evolving priorities., • Excellent written and verbal communication skills and cross-functional leadership.

Job Description Job Title: Human Resources Manager Location: The Beacon Hotel About Us: The Beacon Hotel is a premier destination known for exceptional hospitality, elegant accommodations, and outstanding guest service. We pride ourselves on creating a welcoming environment not only for our guests but also for our dedicated team members. Position Summary: We are seeking an experienced and dynamic Human Resources Manager to lead and oversee all HR functions at The Beacon Hotel. This role is essential in fostering a positive workplace culture, supporting staff development, and ensuring compliance with employment laws and company policies. Key Responsibilities: * Manage full-cycle recruitment, onboarding, and retention strategies * Develop and implement HR policies and procedures * Handle employee relations, conflict resolution, and performance management * Oversee benefits administration and payroll coordination * Ensure compliance with federal, state, and local labor laws * Lead training and development initiatives * Promote a positive, inclusive, and engaging workplace culture Qualifications: * 3-5+ years of HR management experience, preferably in hospitality * Strong knowledge of employment laws and HR best practices * Excellent communication and interpersonal skills * Proven leadership and problem-solving abilities Benefits: What We Offer: * Competitive salary and benefits package * Opportunities for professional growth and advancement * Supportive and collaborative work environment * Employee discounts and perks How to Apply: Interested candidates are invited to submit their resume and application Join The Beacon Hotel team and help us create an exceptional workplace where people thrive!

Job Description DIRECTOR OF SALES & MARKETING Location: HolidayInn - Times Square 585 8th Ave, New York, NY 10018 JOB SUMMARY Functions as the leader the segmented sales effort (e.g., group, transient, association, corporate, etc.) and is responsible for implementing the segment sales strategy and achieving revenue goals for the hotel. Leads and manages all day-to-day activities related to the sales functions for the hotel with a focus on building long-term, value-based customer relationships that enable the achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CORE WORK ACTIVITIES • Develops, implements, and sustains aggressive solicitation program focused on increasing business., • Achieves monthly, quarterly, and annual Group & Transient booking goals, • Works with the management team to create and implement a sales plan addressing revenue, customers, and the market for the segments., • Assists with the development and implementation of brand & local promotions, both internal and external., • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)., • Recommends booking goals for sales team members for properties within area., • Monitors all day-to-day activities of direct reports., • Participates in sales calls with members of the sales team to acquire new business and/or close on business., • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)., • Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property., • Assists Revenue Management with completing accurate six period projections., • Reviews sales guest satisfaction results to identify areas of improvement., • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels., • Meets with guests during pre-and post-meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction., • Empowers employees to provide excellent customer service., • Observes service behaviors of employees and provides feedback to individuals and/or managers., • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement., • Ensures that a customer recognition program is in effect throughout Sales., • Executes and supports the company’s customer service standards., • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event., • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company., • Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event., • Develops and manages relationships with key stakeholders, both internal and external., • Works collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative., • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations., • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers., • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation., • Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job., • Utilizes all available on the job training tools for employees., • Strong written and verbal communication skills., • Excellent organizational and problem-solving abilities., • Prior brand experience in IHG highly preferred.

Job Description Salary: $140000 - $160000 / year Other Forms of Compensation: bonus Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The National Director of Conference & Hospitality Operations will serve as the point of contact for the client as well as lead the US Rapport team at BNY Mellon. Ensures that all policies and procedures are followed and that team members at all sites are operating at maximum efficiency. You will lead the meeting and event planning team, reception services and workplace experience within the portfolio to achieve operational and financial goals in a dynamic environment. You will maintain strong client relationships and work to fulfill our mission to provide a great hospitality experience to our customers. This position resides in New York City with travel expected to MA, PA, FL and DC locations. The expected travel amount is 30%. Key Responsibilities: • Management of U.S. operations including Reception, Reservations, Community Management, Conference Center Management, Event Coordination and Space Management platform support., • Manage execution of any key objectives or client projects directed by BNY and Global Rapport Lead, • Oversee the daily operations of the above functions through direct interface and communication with the lead members of each team., • Provide a high profile, visual presence throughout all U.S. sites to build and retain strong client relationships., • Ensure service standards are maintained and KPI target audit scores achieved, • Ensure that appropriate standard operating procedures are in place for all functions and that these procedures are modified as changes occur or new responsibilities are assumed, • Manage performance of onsite team including training development plan and regular performance reviews, • Build and maintain relationships with Executive Committee Admins and High-Level Clients, • Foster strong interdepartmental relations, • Complete all client reports such as the monthly and quarterly reviews and attend client meetings., • Attention to details for conference centers, meetings, and events., • Oversee the strategic booking of space within the system to ensure maximum utilization of the facilities., • Ensure Rapport policies and procedures are being followed., • Ensure service standards are maintained with target audit scores being achieved., • Aligning Rapport and the Client Values., • Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation, • Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes, • Ensures consistent and fair administration of al policies and procedures, • Leads projects and initiatives directly related to Rapport lines of business Human Resources: • Managing all human resources functions related to Rapport associates, including the recruiting, hiring, initial training and ongoing professional development of staff members., • The teaching and implementation of the Rapport service principles within the Conference Planning, Reservations and Reception functions., • Carrying out and/or overseeing the implementation of necessary administrative duties such as scheduling, payroll, etc. Budgeting/Billing: • Develop and maintain the annual budget for each site. Complete monthly financial reconciliations and report on variances to budget. Track scope changes and subsequent operational costs to those changes., • Managing all financial aspects of the Conference Planning, Reservations and Reception functions, ensuring accurate and timely reporting., • Continually monitoring payroll and other expenses, ensuring that they are in line with budget and with forecasted levels of business., • Following established guidelines for obtaining proper approvals and providing accurate and timely explanations/documentation for any expenditure of company funds. Business Continuity Planning • Create, maintain and execute (when necessary) a plan to address a disruption in service., • Review the plan with GS account managers yearly.Preferred Qualifications:, • Bachelor's degree and minimum of three (3) years of management experience, preferably in conference center, hotel operations or, hospitality management, • Is well-versed in all aspects of conference center management with a proven track record of success, • Demonstrates excellence in leading a business and a team, strong customer service, and excellent business and financial acumen, • Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills, • Champions the inclusion mindset, and is proactive, positive, professional, and resilient, • Excellent computer skills and proficiency with Microsoft Office suite and POS software, • Demonstrates work experience with reservation software platforms, • Catering or other food service-related experience, • Communications, Event Planning or Hospitality background preferred., • Highly proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook), • Experience working in technical/audiovisual environment., • Ability to work independently, prioritize effectively and make decisions when faced with ambiguity., • Ability to adapt quickly to change and maintain a flexible approach when providing customer support. Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1533101 Rapport a specialized division of FLIK Hospitality Group

Job Description Salary: $68,000.00 - $73,000.00 Other Forms of Compensation: N/A What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Summary: As an Office Manager, you will perform a variety of duties including coordination of all business unit accounting activities, maintaining cash control, payroll, including Living Wage Ordinance compliance, accounts payable, accounts receivable, profit and loss reconciliations, and human resources administration/benefits for personnel. You will coordinate routine office duties to include data entry, associate files, record retention, and support documentation. Other duties include coordinating associate events, monthly and annual business reports as well as handling the POS system, camera system and digital signage. Essential Duties and Responsibilities: • Analyzes and organizes office operations and procedures such as bookkeeping, preparation of payrolls, personnel, information management, filing systems, requisition of supplies, and other clerical services., • Maximizes office productivity through proficient use of appropriate software applications., • Researches and develops resources that create timely and efficient workflow., • Establishes uniform correspondence procedures and style practices., • Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records., • Plans office layout, develops office budget, and initiates cost reduction programs., • Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness., • Prepares activities reports for guidance of management., • Coordinates activities of various clerical departments or workers within department., • Performs other duties as assigned. Qualifications: • 3 years of administrative and clerical experience in an office, hotel, corporate and/or related work environment., • Thorough knowledge of contract administration and office procedures., • Working knowledge of processes and systems including financial reporting. Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Flik Hospitality are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Req ID: 1532659 Flik Hospitality Group Steven Goldberg [[req_classification]]

Job Description The Assistant General Manager reports to the General Manager and is responsible for driving performance throughout the hotel operations. Direct Department Leaders in supporting the hotel operations, ensuring the overall success of the hotel in all metrics, including employee satisfaction, guest satisfaction, and brand quality standards, are being met or exceeded. Ideal candidates will be self-motivated, have major brand and New York City experience, and, most importantly, have a positive solution-based focus. This position requires flexible availability, including evenings, weekends, and holidays. Expectations • Ensure that departments achieve or exceed guests' service scores and expectations, • Assist Department Managers in preparing team member schedules in accordance with budgets and business forecasts, • Inspect rooms regularly with the team to ensure that quality standards are being maintained, • Ensure the operations team is trained in financial control procedures for cash, payables, inventories, and receivables, and that procedures are consistently followed, • Be familiar with and recommend local attractions and restaurants for guests to visit, and make sure the team is well acquainted with what is in the area, • Respond to guest reviews and inquiries on all channels, • Manage human resources functions, including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions, • Work with other departments to ensure operations are running smoothly in tandem with one another, • Participate in daily Stand-Up meetings for the leadership team and report out on guest scores and other metrics, • Leading team meetings, • Develop, implement, and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts, • Oversee all vendor and personnel contracts throughout the hotel, • Participate in the creation of annual revenue, expense, and capital budgets, • Minimum 3 years of previous experience as a hotel Department Manager in a hotel with 200+ rooms required, • Excellent skills in writing and verbal communications, • Experience creating schedules, interviewing potential candidates, reviewing and creating budgets and forecasts, processing payroll, completing inventories, and coaching and counseling team members required, • Ability to operate hotel PMS and accounting systems, • Previous NYC and brand experience preferred, • Ability to multitask, prioritize, and manage time, • Highly motivated team player with strong initiative and desire for achievement, and the ability to motivate others, • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations *The anticipated compensation range for the position is $110,000K-$120,000 per year. The salary offered to a successful candidate will depend on several factors, including, but not limited to, years of experience in the field, required industry, education, etc.

Job Description Summary: The Floor Manager oversees all food and beverage operations across multiple outlets within The Grayson Hotel, ensuring seamless service, profitability, and brand consistency. This role is responsible for leading management teams, driving operational excellence, managing budgets and labor, and maintaining high standards of guest experience across restaurant, bar, and rooftop venues. The position also focuses on team development, enforcing company policies, optimizing performance, and fostering a positive, service-driven culture aligned with luxury hospitality standards. The ideal candidate must be comfortable working in a multi-unit establishment and working nights. The ideal candidate will need to ensure efficient workflow, staff management, and adherence to Company policies and local, state, and federal labor regulations. Responsibilities: • Oversee multiple restaurant operations daily, including opening and closing procedures., • Ensure compliance with health and safety regulations and food quality standards., • Recruit, train, and manage restaurant staff across all units on job responsibilities, safety protocols, and Company standards, especially in relation to steps of service., • Implement, enforce, and ensure compliance with Company standards, policies, and procedures., • Foster a positive and collaborative work environment, promoting teamwork and driving job satisfaction., • Monitor and assess employee performance by providing consistent coaching, performance reviews, and addressing any employee concerns., • Schedule and coordinate shifts, ensuring adequate staffing levels to meet operational needs., • Collaborate with Heart-of-House management and other departments to optimize workflow and resolve cross-functional challenges., • Monitor inventory levels and coordinate with relevant departments and/or suppliers to maintain adequate stock., • Monitor and manage budgetary goals, controlling costs without compromising quality., • Handle guest inquiries and complaints with a focus on satisfaction and recovery of service., • 2+ years in a managerial role in a restaurant setting, multi-unit preferred., • Knowledge of POS (Toast or similar), • Timekeeping and Scheduling (Hot Schedules or similar), • Knowledge of food safety and health regulations, • Customer-centric, • Ability to effectively handle employee relations., • Acute business & financial acumen, • Knowledge of regulatory compliance requirements with wage & hour, scheduling, etc. It is the Company’s policy to provide equal employment opportunities to all employees and applicants without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please contact Human Resources.

Job Description JOB TITLE: General Manager REPORTS TO: Vice President of Operations or Regional Operations Director SUPERVISES DIRECTLY: Property Executive Committee Members SUPERVISES DIRECTLY OR INDIRECTLY: All property associates, vendors, consultants, service providers Purpose for the Position: To supervise the overall operation, sales and marketing, and fiscal operations for the hotel. Duties include but are not limited to, physical asset management and upkeep, ensuring the highest standards of sanitization and cleanliness are accounted for throughout the hotel, budgeting; costs analysis; payroll and staffing guide control and compliance; sales activities and booking policies; yield management in manners that maximize the revenue generation and resulting profits; motivating and retaining associates; communications with management company and ownership and any other duties required for the day-to-day management and oversight consistent with the expectations for any first-class hotel operation. Essential Responsibilities: Provides professional and courteous service at all times. Revenue Management: • Provide the Revenue Management Department with information that includes a market analysis of competitors’ rates by market segment for weekday and weekend, and a forecast of local market conditions and special events that may impact occupancy and/or rate., • Support sales efforts as directed by the Vice President and the Corporate Sales staff., • Ensure that sales, front office, and reservation staffs are kept informed of rate structure and know how to implement yield management policies and procedures. Train front desk staff to successfully perform all front office operations, and revenue management and central reservations procedures. Train front desk staff to successfully perform selling techniques and procedures for current promotions., • Be able to produce the annual budget by forecasting changes in operating expenses and labor cost., • Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels, and control utility expenses in accordance with energy management and building operations standards., • Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly GOP and NOI (EBIDTA). Explain the causes for budget variances of controllable expenses, take corrective action to avoid future occurrences and adjust spending to eliminate variances., • Protect the Company’s financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions. Also, properly administer company policies and procedures for protecting the safety of guests and associates., • Receive satisfactory scores for internal audits and take action to correct any deficiencies., • Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.)., • Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Directly handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Directly respond to guest complaint letters and comment cards in accordance with company standards., • Manage the 100% guarantee process (if applicable) in accordance with standards and eliminate service issues that result in repeated invocations of the guarantee., • Manage the franchise frequent guest program (guest rewards program) in accordance with franchise/company policies and procedures., • Recruit, select, train, motivate and manage associates to deliver guest services and quality products that will lead to achieving goals for revenue and profit., • Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of associates. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages., • When assigned potential management candidates and trainees, train and develop these candidates in accordance with Human Resources programs and guidelines., • Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest., • Ensure a satisfactory guest experience and protect the Company’s physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards., • Provide input to the annual capital budget (CAPEX), then manage the implementation within company guidelines and fiscal parameters of owner approved plan and budget. All CAPEX plans must consider franchise standard compliance, safety and security for guests and associates, projects providing profitable returns on investment., • Manage the preventative maintenance and quick fix programs in accordance with company standards. Equivalent experience is acceptable. MINIMUM EXPERIENCE: 3-5 years as a General Manager or 5 years as Assistant General Manager in a first-class hotel operation. MINIMUM SKILL REQUIREMENTS: • Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point and Access., • Must have effective oral and written communication skills., • Must have good analytical skills and decision-making ability., • Must be physically and visually able to utilize the computer., • Must be able to sit or stand for long periods at a time., • Must have excellent verbal and written communication ability., • Flexible in work hours/days. Must be able to travel. Physical Demands: Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, talking, hearing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken based on analysis of data; executing determination and/or reporting on events. People: Negotiating: Exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment regarding attainment of standards or in selecting appropriate tools, objects or materials. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job Description The Assistant General Manager reports to the General Manager and is responsible for driving performance throughout the hotel operations. Direct Department Leaders in supporting the hotel operations, ensuring the overall success of the hotel in all metrics, including employee satisfaction, guest satisfaction, and brand quality standards, are being met or exceeded. Ideal candidates will be self-motivated, have major brand and New York City experience, and, most importantly, have a positive solution-based focus. This position requires flexible availability, including evenings, weekends, and holidays. Expectations • Ensure that departments achieve or exceed guests' service scores and expectations, • Assist Department Managers in preparing team member schedules in accordance with budgets and business forecasts, • Inspect rooms regularly with the team to ensure that quality standards are being maintained, • Ensure the operations team is trained in financial control procedures for cash, payables, inventories, and receivables, and that procedures are consistently followed, • Be familiar with and recommend local attractions and restaurants for guests to visit, and make sure the team is well acquainted with what is in the area, • Respond to guest reviews and inquiries on all channels, • Manage human resources functions, including recruiting, hiring, onboarding, performance evaluations, training, and disciplinary actions, • Work with other departments to ensure operations are running smoothly in tandem with one another, • Participate in daily Stand-Up meetings for the leadership team and report out on guest scores and other metrics, • Leading team meetings, • Develop, implement, and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts, • Oversee all vendor and personnel contracts throughout the hotel, • Participate in the creation of annual revenue, expense, and capital budgets, • Minimum 3 years of previous experience as a hotel Department Manager in a hotel with 200+ rooms required, • Excellent skills in writing and verbal communications, • Experience creating schedules, interviewing potential candidates, reviewing and creating budgets and forecasts, processing payroll, completing inventories, and coaching and counseling team members required, • Ability to operate hotel PMS and accounting systems, • Previous NYC and brand experience preferred, • Ability to multitask, prioritize, and manage time, • Highly motivated team player with strong initiative and desire for achievement, and the ability to motivate others, • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations *The anticipated compensation range for the position is $110,000K-$120,000 per year. The salary offered to a successful candidate will depend on several factors, including, but not limited to, years of experience in the field, required industry, education, etc.

Job Description JOB TITLE: General Manager REPORTS TO: Vice President of Operations or Regional Operations Director SUPERVISES DIRECTLY: Property Executive Committee Members SUPERVISES DIRECTLY OR INDIRECTLY: All property associates, vendors, consultants, service providers Purpose for the Position: To supervise the overall operation, sales and marketing, and fiscal operations for the hotel. Duties include but are not limited to, physical asset management and upkeep, ensuring the highest standards of sanitization and cleanliness are accounted for throughout the hotel, budgeting; costs analysis; payroll and staffing guide control and compliance; sales activities and booking policies; yield management in manners that maximize the revenue generation and resulting profits; motivating and retaining associates; communications with management company and ownership and any other duties required for the day-to-day management and oversight consistent with the expectations for any first-class hotel operation. Essential Responsibilities: Provides professional and courteous service at all times. Revenue Management: • Provide the Revenue Management Department with information that includes a market analysis of competitors’ rates by market segment for weekday and weekend, and a forecast of local market conditions and special events that may impact occupancy and/or rate., • Support sales efforts as directed by the Vice President and the Corporate Sales staff., • Ensure that sales, front office, and reservation staffs are kept informed of rate structure and know how to implement yield management policies and procedures. Train front desk staff to successfully perform all front office operations, and revenue management and central reservations procedures. Train front desk staff to successfully perform selling techniques and procedures for current promotions., • Be able to produce the annual budget by forecasting changes in operating expenses and labor cost., • Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels, and control utility expenses in accordance with energy management and building operations standards., • Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly GOP and NOI (EBIDTA). Explain the causes for budget variances of controllable expenses, take corrective action to avoid future occurrences and adjust spending to eliminate variances., • Protect the Company’s financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions. Also, properly administer company policies and procedures for protecting the safety of guests and associates., • Receive satisfactory scores for internal audits and take action to correct any deficiencies., • Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.)., • Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Directly handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property. Directly respond to guest complaint letters and comment cards in accordance with company standards., • Manage the 100% guarantee process (if applicable) in accordance with standards and eliminate service issues that result in repeated invocations of the guarantee., • Manage the franchise frequent guest program (guest rewards program) in accordance with franchise/company policies and procedures., • Recruit, select, train, motivate and manage associates to deliver guest services and quality products that will lead to achieving goals for revenue and profit., • Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of associates. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages., • When assigned potential management candidates and trainees, train and develop these candidates in accordance with Human Resources programs and guidelines., • Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest., • Ensure a satisfactory guest experience and protect the Company’s physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards., • Provide input to the annual capital budget (CAPEX), then manage the implementation within company guidelines and fiscal parameters of owner approved plan and budget. All CAPEX plans must consider franchise standard compliance, safety and security for guests and associates, projects providing profitable returns on investment., • Manage the preventative maintenance and quick fix programs in accordance with company standards. Equivalent experience is acceptable. MINIMUM EXPERIENCE: 3-5 years as a General Manager or 5 years as Assistant General Manager in a first-class hotel operation. MINIMUM SKILL REQUIREMENTS: • Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point and Access., • Must have effective oral and written communication skills., • Must have good analytical skills and decision-making ability., • Must be physically and visually able to utilize the computer., • Must be able to sit or stand for long periods at a time., • Must have excellent verbal and written communication ability., • Flexible in work hours/days. Must be able to travel. Physical Demands: Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, talking, hearing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken based on analysis of data; executing determination and/or reporting on events. People: Negotiating: Exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment regarding attainment of standards or in selecting appropriate tools, objects or materials. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Human Resources Manager | Hospitality & Lifestyle Group | New York City A dynamic and internationally recognized hospitality group is seeking a Human Resources Manager to join its growing team in New York City. This is an exciting opportunity for an HR professional who thrives in fast-paced, people-first environments and is passionate about employee experience, workplace culture, compliance, and operational excellence. The ideal candidate is organized, collaborative, solutions-oriented, and comfortable partnering with leadership teams across a multi-unit hospitality organization. This role will play a key part in supporting employees, strengthening culture, and driving HR initiatives that positively impact the business. What You’ll Do • Manage day-to-day HR operations including onboarding, offboarding, compensation, benefits, leave administration, employee relations, performance management, and compliance, • Serve as a trusted advisor to managers and employees across multiple departments, • Handle employee relations matters, investigations, conflict resolution, and performance-related conversations, • Support recruiting and staffing efforts including interview coordination and hiring processes, • Help drive employee engagement, recognition, and culture-building initiatives, • Ensure compliance with federal, state, and local employment laws and HR best practices, • Support compensation and wage administration processes, • Maintain a strong HR presence throughout the organization through regular communication and partnership with operational leaders, • Assist with workplace safety initiatives and reporting procedures, • 5+ years of Human Resources experience; hospitality, restaurant, hotel, or luxury service experience strongly preferred, • Previous HR management or leadership experience preferred, • Experience supporting a large non-exempt workforce, • Strong understanding of employee relations, HR compliance, and labor practices, • Exceptional communication, organization, and interpersonal skills, • High emotional intelligence with a collaborative and service-oriented mindset, • Ability to manage multiple priorities in a fast-paced environment, • Bachelor’s degree preferred, • Proficiency in Microsoft Office Suite, • Salary range: $75,000 – $90,000, • Health, dental, and vision insurance, • Paid time off, • Commuter benefits, • Dining perks and employee discounts, • This is an excellent opportunity to join a respected hospitality organization that values people, culture, growth, and excellence.

Warren Street Hotel, Firmdale’s newest New York property is seeking a dynamic, and people-focused Human Resources Generalist to support our team culture, employee experience and day-to-day HR function. This is an opportunity to join Firmdale Hotels, an award-winning collection of individually desi

Job Description Responsibilities: • The principal responsibility of this position is to provide executive administrative support to members of the Secondaries (AlpInvest) team. This team is comprised of mostly Associate and VP level stakeholders with support ranging for 15 to 18 individuals., • Proactively maintain calendar, and tasks (primarily done through Microsoft Office); schedule and coordinate internal and external meetings and events, including tracking attendance, registering and greeting guests, ordering, setting up and taking down catering in meeting rooms., • Expenses: Review, edit and complete expense reimbursement reports monthly (which can involve appropriate foreign currency conversions) primarily using Concur; work with AP for timely payments and track reimbursements. This role is heavy expense management moreso than any other function., • Coordinate complex and ever-changing domestic and international travel arrangements, which include flights (commercial and private), hotel reservations, car service, internal and client meetings, and events, etc, • This also includes checking managers into flights, tracking flights (and weather), and troubleshooting travel problems, if they arise, including after hours or on weekends, as needed, • Booking conference rooms, booking lunch/dinner reservations, planning team events and assisting with team conferences including managing conference attendance and memberships to business organizations, • Phones: For senior Investment Professionals, answer phone lines and take messages as needed, • Signatures: Facilitate getting signatures and sending-back to counter-parties outside the firm, specifically with respect to confidentiality agreements, • Documentation Management: Manage digital and hard copy filing of highly confidential, pertinent deal information, including the creation of documents from disparate sources of information, • Perform general administrative and office tasks including, but not limited to, preparing correspondence, file organization, data entry, maintaining contact lists and process documents, archiving and preparing and printing pre-meeting materials for review, • Provide general administrative and office support as requested, moderate copying/filing/faxes, etc, • Prepare, print and, where necessary, ship presentation materials to ensure such materials are available for team onsite and during travel, • Collaborate with IT (in a remote office) to ensure that audio/visual components are set up and functional in advance of meetings, • Maintain confidentiality of all sensitive and confidential issues, • Build strong professional relationships with colleagues in all Carlyle offices worldwide, • Teamwork: work as part of a collaborative team of EAs to ensure appropriate coverage and maintain team records and resources to ensure business continuityCompany DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in hotel annual Affirmative Action Plan (AAP). Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources dep

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated, and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Manager plays a vital role in supporting the Spa Leadership by overseeing the daily operations of the spa and ensuring a seamless guest experience. This hands-on position requires actively participating in scheduled shifts across various departments while maintaining operational excellence. Responsibilities include managing daily opening and closing procedures, cash handling, and facility maintenance, as well as assisting in the spa team's hiring, training, scheduling, and leadership. The Spa Manager is accountable for tracking and achieving financial targets by managing payroll, inventory, and cost controls and providing accurate financial reporting. Additionally, this role emphasizes maintaining high standards of customer service by acting as a key point of contact for guest feedback and resolving concerns promptly. By fostering a collaborative team environment and identifying opportunities for operational and financial improvements, the Spa Manager ensures the spa operates efficiently, meets profitability goals, and consistently delivers an exceptional experience for both guests and employees. Effectively communicates with guests and spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be provided in compliance with the Americans with Disabilities Act and state or local law. Must be authorized to work in the US. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and the spa team, demonstrating respect, sensitivity, and attentiveness and following all company guidelines., • Ensure spa team maintains safety, sanitation, and disinfection standards, properly cleans and sanitizes products, rooms, tools, and equipment, and follows TRILOGY and State Governing Boards' requirements and guidelines., • Ensure the spa team consistently delivers exceptional service by utilizing training materials and incentive programs to monitor performance, document compliance with service standards and policies, and motivate employees for success., • Assist Spa Leadership in coaching and counseling Employee Partners in alignment with TSH policies, ensuring accurate documentation and effective communication with Human Resources., • Assist Spa Leadership in spa team performance evaluations and reviews., • Assist Spa Leadership in maintaining up-to-date Service Provider licenses and renewals., • Assist Spa Leadership with Spa Attache, Spa Attendant, and Service Provider schedules, while monitoring labor levels., • Assist Spa Leadership in ensuring all monthly sales goals are appropriately tracked and achieved., • Maintain inventory levels by ensuring proper stock levels on retail and professional supplies., • Assist in monitoring inventory, product supply ordering, and end-of-month reporting., • Conduct daily treatment room checklist inspection, noting inconsistencies while working alongside the spa support staff., • Ensure Spa Attaches are kept well informed of treatments, groups, and other promotions., • Assist Spa Leadership with the interview, hiring process, onboarding, and training., • Provide guests with a tour of the spa facility, when needed., • Proactively support a positive resolution to guest-related concerns., • Properly log and track facility and maintenance issues, keeping Spa Leadership well informed of critical needs., • Must have a minimum of 2-year College Associate’s Degree or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have minimum of 1-3 years’ experience in customer service, spa, hospitality, sales and/or retail., • Previous Supervisory experience, preferred., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Must be proficient in Microsoft Office (Outlook, Word, Excel)., • Previous experience with Booker, Book4Time, Spa Soft preferred., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off The salary pay range for this role is $75,000 - $85,000. This rate is only applicable for jobs to be performed at Guerlain Wellness Spa at The Waldorf Astoria New York. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job Description Swingers – the crazy golf club is looking for a Guest Services Coordinator to join our team in NoMad! We offer excellent benefits and compensation of $22.00 per hour. The benefits: • 2 weeks of paid time off for all team members, plus additional days as you grow with the company, • Free Telemedicine for all team members, • 2 Health Plan options, with coverage starting at $10.99/week, plus Dental and Vision benefits, • 401k plans so you can invest in your future, • Voluntary Life and Short Term Disability benefits, • Access to Swingers Benefits Hub, which provides exclusive discounts on every-day purchases, • Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute, • Flexible Spending Accounts (FSA) & Dependent Care options, • 8 weeks of Swingers Paid Parental Leave after 1 year of employment, • Generous Referral Bonus options available to all team members, plus additional bonus opportunities throughout the year About us: Swingers is a global hospitality and leisure brand dedicated to creating immersive, one-of-a-kind venues that offer premium guest experiences through unparalleled hospitality, healthy competition, and serious fun. The unique crazy golf experience, originally founded in London, transforms traditional mini-golf into an exciting game enhanced with DJs, craft cocktails, and gourmet street food, creating the ultimate competitive adventure. After establishing its roots in the UK, Swingers successfully expanded into the US, with locations in New York City’s NoMad, Washington D.C.’s Dupont Circle, Las Vegas, and soon-to-open venues in Boston and beyond. Check it out for yourself: Swingers.club/US or The role: As the Guest Services Coordinator at Swingers, you will play a crucial role in ensuring exceptional customer service and seamless communication between guests, the front of house operations team, and the sales department. Based in our centralized call center in New York, you will serve as the primary point of contact for guests across all Swingers locations, providing assistance, information, and support to enhance their overall experience. Our perfect candidate has: • 6+ months of experience in the hospitality industry (required), • Hotel reception/front desk or event sales/coordination experience (preferred), • Enthusiasm and a positive personality with the ability to build trusting relationships with others, • Excellent customer service skills, superior interpersonal skills, and is results-oriented and highly self-motivated, • Outstanding written and verbal communication skills, • The ability to multi-task and work well under pressure, • Proven organizational skills, • The capability to meet the physical and scheduling demands of the position An essential function of this position is to be on premises to perform all work requirements. Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship. Please contact Human Resources if you require a reasonable accommodation. Sound Interesting? If you think you’ve got what it takes and would like to join our team as our Guest Services Coordinator please click 'Apply’ now! Commitment to Equal Opportunity: At Swingers, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Swingers is proud to be an equal opportunity workplace.

Job Description Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category. HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com. Sales and Marketing Manager is responsible for directing Cafe sales and marketing efforts that align with the overall Cafe operating strategy. This individual will also support the Cafe’s Senior Leadership Team in upholding all brand standards, core values, while meeting or exceeding Hard Rock’s business objectives. Salary includes: Base Salary + Sales Commission + Incentive Bonus + Benefits Total Combined Range: $100,0000 • Demonstrate financial comprehension of the Cafe’s budget and P&L., • Execution and development of marketing initiatives., • Development of sales strategies that generate consistent year-over-year entrée count growth., • Manage marketing expenses in accordance with the Cafe’s budget and forecast models., • Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards., • Market a multi- product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local)., • Foster an environment of customer service in which all team members put the guest first in every situation., • Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems., • Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met., • Ability to ideate and execute meetings & events that exceed the expectations of all clients., • Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact., • Clearly define goals and expectations for team members using performance review tools and hold your team accountable for successful performance., • Support team development and advancement along well-defined career paths., • Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention. EXPERIENCE, EDUCATION, AND CERTIFICATIONS • 5+ years in a sales and marketing role preferably in a hospitality setting., • Experience with CRM platforms., • Expertise in social media platforms., • Background in music industry a plus. SKILLS • Ability to learn and bring "out of the box" ideas to their team., • Genuine enthusiasm and aptitude for sales., • Excellent verbal and written communication skills., • High level of business acumen and common sense., • Demonstrates strong problem solving skills through ability to diagnose and implement solutions., • Must possess strong communication and listening skills, excellent speaking, reading and writing., • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas., • Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization., • Multiple language abilities a plus, fluency in English required. PHYSICAL DEMANDS • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team. Pay Range: Pay Range: $100,000 - $146,300

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We are seeking an exceptional General Manager with elevated, high-volume restaurant experience to lead the award-winning.The General Manager is an ambassador to our community and is responsible for ensuring a safe and productive environment, an exceptional guest experience, and leading the entire FO

Atomix, opened in May 2018 in the NoMad neighborhood, is a fine-dining destination where Chef Junghyun Park’s cuisine is expressed through a tasting menu inspired by Korean traditions and techniques evolved through his lens.In its opening year, Atomix received a three-star review from The New

The Nines, Elvis, Deux Chats, Le Dive, Bar Bianchi,.The ideal candidate is comfortable in a fast-paced nightlife environment and willing to roll up their sleeves across all aspects of service and operations.General Manager Responsibilities.Work directly with the Managing Partner and Director of Oper