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Job DescriptionJoin Our Thriving Team as a Support Technician at WheelHouse IT! Are you passionate about technology and looking to take your IT career to the next level? Do you want to make a real impact, working with a variety of clients and tackling diverse challenges? Look no further! Location: Long Island-based ONLY, with opportunities for on-site and hybrid work. At WheelHouse IT, we’re not just solving technical problems, we’re creating long-term partnerships and building a future-proof business. As a Support Technician, you’ll be at the heart of it all, helping our clients succeed by providing top-tier support, troubleshooting, and innovative solutions. What You’ll Do: * Support and Grow: You’ll be the go-to tech for both remote and on-site client needs. Whether it’s fixing an issue or providing expert guidance, you’ll be trusted to handle a wide variety of requests. * Collaboration and Communication: Work alongside a team that values collaboration. From technical experts to clients who need plain-English solutions, your communication will make the difference. * Troubleshoot and Innovate: Every day will present new challenges, and you’ll have the opportunity to think outside the box. We encourage fresh ideas and solutions, ensuring you’re always growing in your role. * Contribute to Bigger Projects: Assist with internal system enhancements, customer-facing environments, and major IT projects when the need arises. No two days are the same! Who You Are: * A Problem-Solver: You thrive when faced with challenges and approach every situation with a “can-do” attitude. You’re always looking for solutions, not excuses. * A Team Player: You know that success is a team effort. Whether you’re collaborating with colleagues or interacting with clients, you’re all about building strong relationships. * A Driven Learner: You’re excited about continuous improvement—both personally and professionally. You understand that staying ahead in IT means never stop learning. * Customer-Focused: You’re always looking for ways to make our clients’ lives easier, offering outstanding service with a smile. Why WheelHouse IT? * Fast-Paced, Dynamic Environment: No two days are the same! You’ll always be on your toes, solving complex problems, and making a difference in our clients' operations. * Growth and Development: At WheelHouse IT, we invest in our people. We provide training opportunities and encourage you to level up your skills as we grow together. * Inclusive, Fun Team Culture: Our team doesn’t just work hard, we also know how to have fun. With a diverse, inclusive, and supportive environment, you’ll feel like part of something special. Benefits Package: * Comprehensive Medical, Dental, and Vision Insurance * 401(k) with a GENEROUS company match * Paid Time Off and Company-Sponsored Cell Phone * Performance-Based Bonuses * Training and Professional Development * And more perks that make this a great place to work, learn, and grow! Compensation: $16.50/hr What We’re Looking For: * Challenge Accepted: You step up when faced with tough problems, always looking for solutions, not excuses. * Own It: Mistakes happen. You own them, learn, and move forward. * Attention to Detail: Precision is key in everything—from troubleshooting to documenting solutions. * Team Player: You collaborate effectively, explaining tech to clients and working with teammates. * Continuous Growth: You’re driven to improve, learn, and build a solid knowledge base. * Epic Personality: You bring positive energy and thrive in a fast-paced environment. Bonus Points For: * 1+ year of IT support experience (networking, Microsoft products, Active Directory) * Certifications (A+, Network+, or equivalent) * Familiarity with MSP environments or tools like LabTech or ConnectWise Powered by JazzHR HwOBHKY2db

Job Description Summary: Parabit is a U.S.-based global leader in Security, Self-Service, and Customer Experience solutions, proudly innovating for over 30 years. We design and manufacture scalable, high-quality products and services that help clients optimize operations and elevate customer engagement. Our long-standing client relationships-spanning banking, aviation, transit, retail, hospitality, healthcare, education, and government-are a testament to our reliability and results-driven approach. From consulting and design to prototyping, engineering, manufacturing, integration, and technical support, Parabit delivers end-to-end solutions tailored to each client's needs. Learn more at or contact us at . Role: Strategic Relationship Manager Location: Hybrid (Bellmore, NY for 30-90 days, then remote) Type: Full-Time We're seeking a dynamic Strategic Relationship Manager to drive growth through strong partnerships with architects & engineers (A&E), integrators, distributors, and end users. This role blends strategy, relationship-building, and client-facing engagement to expand Parabit's market presence. Responsibilities • Develop and nurture strategic relationships across key partner segments, • Define scopes of work and coordinate on-site client meetings, • Represent Parabit at trade shows and industry events, • Deliver compelling presentations to prospective clients, • Collaborate cross-functionally with internal teams to ensure client success, • Maintain responsive, transparent communication with all stakeholders Qualifications • Proven experience in strategic planning and market research, • Strong interpersonal, networking, and customer service skills, • Natural relationship builder with a consultative approach, • Excellent written and verbal communication, • Comfortable working independently and within cross-functional teams, • Familiarity with PC systems, networking, and embedded technologies Ready to Make an Impact? If you're passionate about building meaningful partnerships and driving innovation, we'd love to hear from you. Apply today or reach out at . All employment candidates must pass: a NON-DOT Drug screening, Criminal and Credit Background Check and a Driver License Check prior to employment.