Deployment Technician
hace 10 días
New York
Job Description We are seeking a highly detail-oriented Deployment Hardware Technician to support end-user technology across a fast-paced private equity environment. This role is responsible for the imaging, deployment, lifecycle management, and optimization of hardware within a Microsoft Windows ecosystem, ensuring seamless delivery of technology to investment professionals and business teams. This individual will operate in a high-performance, low-latency environment where reliability, speed, and precision are critical to business success. Key Responsibilities • Configure, image, and deploy Windows-based endpoints (laptops, desktops, trading floor setups) using standardized build processes, • Manage hardware lifecycle: procurement support, asset tagging, inventory tracking, refresh cycles, and secure decommissioning, • Execute zero-touch / low-touch deployments leveraging tools such as Microsoft Endpoint Manager, Autopilot, and imaging solutions, • Troubleshoot hardware and OS-level issues (drivers, BIOS/firmware, peripherals, docking stations, multi-monitor setups), • Support executive and investment teams with white-glove desk setups, office moves, and rapid onboarding, • Maintain and improve deployment workflows through PowerShell scripting and automation, • Ensure compliance with security standards including patching, encryption, and endpoint hardening, • Collaborate with infrastructure, security, and networking teams to ensure consistent endpoint performance and connectivity, • Document build standards, deployment procedures, and asset management practices Required Qualifications • 1 - 3 years of experience in hardware deployment, desktop engineering, or IT support within a Windows environment, • Strong experience with Windows 10/11 imaging, deployment, and troubleshooting, • Hands-on experience with Microsoft Intune and/or Microsoft Endpoint Configuration Manager, • Familiarity with Azure AD / Entra ID, group policies, and endpoint security controls, • Experience supporting high-demand users (finance, trading floor, or executive environments preferred), • Solid understanding of hardware components (CPU, RAM, storage, peripherals) and troubleshooting techniques, • Basic scripting experience (PowerShell preferred) for automation and deployment efficiency Preferred Qualifications • Experience in private equity, hedge fund, or financial services environments, • Exposure to MDM/MAM, endpoint security tools, and compliance frameworks, • Familiarity with asset management systems and ITIL-based processes, • Experience supporting multi-site or global office deployments What Makes This Role Different • Direct support of investment professionals where uptime and speed matter, • High visibility—your work directly impacts onboarding, productivity, and trading readiness, • Lean team environment with ownership over the full device lifecycle, • Opportunity to modernize deployment practices (automation, cloud-first endpoint management) Ideal Candidate Profile Someone who: • Takes pride in clean, consistent builds and efficient deployments, • Moves with urgency but doesn’t sacrifice quality, • Understands that in a PE environment, downtime = real financial impact, • Is proactive about improving processes, not just executing them