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Thank you for considering Progyny! We're seeking a strategic, execution-driven Senior Client Solutions Manager to lead post-launch client initiatives. This role is pivotal in ensuring seamless benefit change related implementations and client day-to-day operational excellence. You will work in close partnership with the client's Progyny Client Success Manager, internal stakeholders, and external partners to drive outcomes and elevate the client experience. What you'll do... * Client Operational Ownership & Strategic Partnership * Serve as the primary post-launch lead for clients, ensuring continuity and alignment across client onboarding, client success, revenue cycle management and member services. * Demonstrate thought leadership and initiative by driving best practices, influencing client benefit change implementation strategy, and proactively solving complex challenges. * Guide benefit change implementations and strategic initiatives from kickoff through completion. * Build trust with client stakeholders through consultative guidance and transparent communication. Champion client needs internally, advocate for continuous improvement, and foster long-term partnerships that drive client satisfaction and retention * Project & Stakeholder Management * Lead cross-functional projects involving product, engineering, revenue cycle management, and member service teams. * Proactively identify risks, document in Progyny's tools and systems, and communicate mitigation plans to leadership. * Manage timelines for eligibility file delivery and issue resolution, client-driven initiatives and benefit setup audits. * Operational Excellence & Process Optimization * Develop deep expertise in Progyny's benefit products, implementation workflows, and operational guardrails. * Recommend scalable solutions based on client feedback and internal learnings. * Communication & Reporting * Maintain real-time reporting on client status, risks, and escalations. * Facilitate internal and external meetings, ensuring clarity of roles, deliverables, and next steps. * Support documentation and knowledge sharing across the client onboarding, solutions, and success teams. About you... * 5+ years in client-facing implementation or client success roles, preferably in healthcare or employee benefits * Proven success managing complex, multi-stakeholder projects with minimal oversight. * Exceptional written and verbal communication skills; able to tailor messaging to diverse audiences. * Strong consultative mindset with a passion for solving problems and driving outcomes. * Experience with tools like Salesforce, JIRA, and Microsoft 365; familiarity with eligibility files and carrier/vendor integrations is a plus. * Bachelor's degree or equivalent work experience required; PMP or similar certification preferred. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $95,000 - $115,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Join our Radiology team! We are seeking a Radiologic Technologist for our main hospital in Manhattan. Are you ready to join a best-in-class Radiology Department? Role Overview: * Under the direction of the Diagnostic Radiology Supervisor, performs routine radiographic procedures on patients of all age groups at the technical level, which does not require supervision. * Coordinate departmental patient flow activities as needed. Key Qualifications: * A High School degree, plus 2 years Accredited Radiological Technology Education. * NYS General Radiography license and ARRT certification. Core Skills: * Effective communication skills * Self-motivated and results-oriented * Desire for personal growth and readiness to tackle challenges * Strong attention to detail * Team-oriented Additional Information: * Location: Main Hospital, 1275 York Ave, in Manhattan, NY * Schedule: Monday - Friday, 9 am - 5 pm/8 am - 4 pm * Reporting to the Manager, Diagnostic Radiology $10,000 bonus available for new hires. Helpful Links: * * #ZIPHP #LI-POST Pay Range: $42.62 - $65.95 FSLA Status: Non-Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: Manager - Epic Technology Services (Environment & Release Management) As Manager - Epic Technology Services (Environment & Release Management), you'll lead the planning and coordination of Epic software releases across MSK's Epic environment landscape. This includes oversight of quarterly Epic upgrades, Service Updates (SUs), and Release Authorizations (RAs) to ensure all release cycles are executed predictably, securely, and in full alignment with MSK operational and compliance requirements. This role requires strong collaboration across Epic Technology Services, Epic Hosting, application teams, Infrastructure, IAM, Security, Integration, Endpoint Services, Field Services, Virtualization, and Business Continuity teams. The ideal candidate has deep experience supporting Epic environments and managing upgrade project/cutover plans. Role Overview Epic Release Coordination * Provide oversight of the Epic software lifecycle, including Service Updates (SUs), quarterly upgrades, and environment planning strategy. * Manage and coordinate MSK's quarterly Epic upgrades, updates, and Release Authorizations (RAs) - including planning, readiness, cutover oversight, post-deployment validation, and any emergency or regulatory releases. * Experience with Epic Software build tracking, change management, and Data Courier and Content Management processes. * Facilitate Epic upgrade meetings and Staying Current Captains meetings to ensure cross-team alignment. * Manage upgrade project plans and cutover plans, ensuring alignment with Epic Hosting, Infrastructure, and Application teams. * Lead MSK's Epic release/upgrade meetings, maintaining clear timelines, dependencies, and communication plans. * System analyst or equivalent experience with implementation or operational support of Epic Software, or other IT enterprise EHR systems preferred. * Epic experience with Epic's User Web, Nova, Sherlock, and Release Authorization processes preferred. Release Planning, Readiness & Communication * Oversee Nova notes management and assignment, ensuring timely review and action by responsible teams. * Maintain release readiness frameworks: cutover playbooks, readiness checklists, rollback procedures, risk assessments, approvals, and decision logs. * Communicate release scope, timelines, risks, and impacts to Epic teams, operational groups, and leadership. * Collaborate with Training, Communications, and Clinical Operations to ensure end user readiness. Testing Support & Quality Assurance * Work with MSK's testing and QA teams to ensure testing is completed according to established timelines and deliverables. * Monitor testing progress and escalate blockers or risks. * Ensure testing teams receive environment readiness updates, release notes, and technical details required for validation. * Review testing summaries and readiness artifacts to support go/no-go decisions. Environment & Deployment Alignment * Ensure MSK Epic system integrity through strong knowledge of Epic system architecture (e.g., Chronicles, Interconnect, Hyperspace, web services). * Maintain understanding of MSK's Epic integrations, including Rhapsody, HL7, web APIs, and third-party systems. * Oversee MSK's environment refresh strategy, including planning, sequencing, prerequisites, and communication. * Collaborate with Epic Hosting, Infrastructure, DBA, IAM, Security, and Integration teams to ensure environment synchronization and technical readiness. * Provide oversight of MFA and other technical configurations related to Epic access, workflows, and deployment activities. * Ensure MSK follows security best practices across environment and release operations. * Oversee Disaster Recovery (DR) testing in partnership with Business Continuity teams. * Partner with Endpoint Services to ensure Epic-connected endpoints meet OS and patching standards. * Collaborate with Field Services and application teams to ensure Business Continuity Access (BCA) workstations remain updated and operationally ready. * Work closely with the Virtualization team to support Epic Hyperdrive delivered via Citrix, ensuring performance, readiness, and environment alignment. * Support deployments across non-production and production Epic environments. Operational Oversight, Documentation & Audit * Review and coordinate follow-up actions for Downtime Prevention Escalations (DPE), Security & Privacy Risk Escalations, and Care Concerns Bulletins. * Maintain thorough release documentation including cutover plans, readiness packets, testing summaries, issue logs, and decision records. * Support SOC2, ITGC, and internal audits related to release governance, access controls, and technical readiness evidence. * Continuously improve release management processes, communication workflows, and governance structures. Key Qualifications * 3-5+ years experience with enterprise IT system activities including implementation projects, upgrade projects, and periodic maintenance. * Strong understanding of Epic upgrade cycles, updates, Nova workflows, and Release Authorization (RA) processes. * Experience managing project plans and cutover plans for Epic/EHR implementations and upgrades. * Experience with Epic software build tracking, change management, and Data Courier and Content Management processes. * Experience working with ITSM/ITIL processes; familiarity with ServiceNow for change and incident management. * Familiarity with HL7, integration workflows (e.g., Rhapsody), and SQL/database fundamentals. * Strong communication and collaboration skills with the ability to work cross-functionally across application, technical, and operational teams. * Able to coordinate and participate in scheduled downtimes and other system events during nights and weekends as required. * High attention to detail with strong documentation and audit readiness discipline. Core Skills * Skilled at coordinating multi-team upgrades, cutovers, and release readiness. * Deep understanding of Epic architecture, integrations, environment dependencies, Citrix/Hyperdrive, MFA/security configurations. * Works effectively across Application, Infrastructure, IAM, Security, Hosting, Integration, Endpoint Services, Field Services, and Virtualization teams. * Demonstrates ownership, consistency, and continuous improvement of MSK's Epic release lifecycle. * Exceptional communicator able to translate technical concepts for executive, clinical, and operational leaders. * Analytical problem-solver who anticipates risk, drives structured change control, and champions continuous improvement. Additional Information * Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday * Location: Hybrid; 3x a month (with flexibility as needed) at 885 Third Ave, New York, NY * Reporting to Director, Epic Technology Services Helpful Links: Pay Range: $124,000.00 - $204,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Eisai is seeking an experienced Sr. HRIS Manager - Workday HCM to lead the configuration, optimization, and ongoing support of our Workday HCM platform. This role serves as a Workday subject matter expert, ensuring system integrity, driving process improvements, and fostering strong collaboration across HR, IT, Payroll, and business stakeholders. In addition, the prospective candidate must have robust security administration experience and reportwriting capabilities to effectively manage permissions, maintain data governance, and deliver meaningful insights to the organization. Responsibilities: • Assist in identifying, implementing and maintaining state of the art HR technology solutions across a variety of technology platforms., • Independently lead HRIS systems projects, including selection, planning, organization, testing, training, customizations and communication of new systems and technology solutions., • Contribute to the development and vision of strategies for departments in partnership with key stakeholders, and HR peers: Support HR strategic, operational and regulatory compliance needs across all business units., • Serve as an advocate and liaison between HR users/customers and IT support and vendors or other technical support for HR systems., • Identify and analyze problems/ issues and assist in implementing solutions; Simplify and summarize complicated processes, procedures and issues for a more lay audience., • Recommend technology solutions designed to enhance the productivity, quality and efficiency of the HR function; Provide ease of use on the part of Eisai employees., • Stay updated with latest developments in the field; Evaluate the impact of new related strategies and programs., • Guide and mentor team members and ensure they have all the resources required, to complete their assigned tasks. Qualifications: • Bachelor's Degree in HR, IT, Business or related field., • 8+ years of experience in a database/ information system management or similar role, preferred; Strong Workday experience., • Demonstrated experience in managing HRIS systems and audit processes and performing complex reporting and analyses using advanced reporting tools., • Proven experience with business intelligence tools including reporting and dashboards, preferred., • Project management experience handling multiple projects simultaneously, preferred., • Ability to gather requirements, design, configure and test Business Processes end to end., • Expert understanding of Workday and other hosted 3rd party applications; Strong understanding of Business Process Design and Configuration., • Strong digital savvy ability to influence others on the use of new technologies and processes., • Proven performance in earlier role. Skills:Communication & Cross-functional Influence, Critical Thinking & Business Agility, HR Citizenship, HR Technologies & Systems Expertise, Mentoring/ People Development, Vendor Management Eisai Salary Transparency Language: The annual base salary range for the Sr. Manager HRIS - WorkDay is from :$137,100-$180,000 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: MSK's Development Operations team is seeking a strategic and highly skilled Project Manager to lead complex, cross-functional initiatives that strengthen the systems, processes, and technology that support MSK's fundraising. In this role, you will help shape operational strategy, guide multi-workstream projects from concept through completion, and partner closely with stakeholders and senior leaders to advance MSK's mission through improved infrastructure and organizational effectiveness. The Office of Development fuels MSK's groundbreaking research, patient care, and education through philanthropic support. Development Operations serves as the technical and operational backbone of this work - managing enterprise CRM systems, data governance, project management frameworks, and learning programs. As a key member of the Project Management Office (PMO), you will drive organizational change and operational efficiency, ensure project alignment with departmental priorities, and help create scalable solutions that enhance MSK's fundraising capabilities. Role Overview * Lead end-to-end planning and execution of complex, multi-phase projects that support fundraising, technology, and operational objectives. * Develop and implement project methodologies, governance structures, and documentation standards. * Build and maintain comprehensive reports to track milestones, risks, dependencies, and resource allocation. * Partner with leaders, technical teams, and departmental stakeholders to deliver system enhancements, software development initiatives, and process improvements. * Anticipate and mitigate risks; recommend data-driven course corrections to ensure project success. * Serve as a primary liaison across cross-functional teams and vendor partners, ensuring clarity, alignment, and timely communication. * Interpret external regulations and MSK policies to ensure compliance and inform decision-making. * Support change management, adoption planning, training, and communication efforts associated with new tools and workflows. Requirements * 5+ years of progressively responsible project management experience, ideally in a technical, operational, or enterprise systems setting. * Proven experience leading software development, system integrations and implementations, or data-related initiatives. * Strong ability to lead organizational change and navigate complex environments with shifting priorities. * Demonstrated success working with cross-functional teams and senior leadership. * PMP certification (or willingness to pursue) is strongly preferred. * Experience with enterprise CRM systems such as Blackbaud CRM. * Familiarity with Airtable, Jira, and related project management tools. * Experience within fundraising, mission-driven, or nonprofit settings is a plus. Core Skills * Strategic Thinking: Ability to evaluate challenges, anticipate impacts, and guide projects toward long-term organizational goals. * Communication: Excellent written and verbal communication skills; able to translate complex information for varied audiences. * Collaboration: Skilled at building partnerships, aligning stakeholders, and facilitating productive discussions. * Adaptability: Comfortable managing ambiguity and adjusting plans in dynamic environments. * Problem-Solving: Resourceful, solutions-oriented, and resilient when faced with obstacles. * Learning Agility: Rapidly absorbs new concepts, systems, and technologies. Additional Information * Schedule: Monday - Friday, 37.5 hours * Location: Remote, on-site optional * Reporting to: Manager, Project Management, Development Helpful Links: Pay Range: $124,000.00 - $204,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job Title: Strategic Partner Manager V, Wearables Responsibilities Duration: 8+ Months Location: New York, NY Onsite Preferred - Open to someone in EST hours too. Responsibilities • Build and maintain strategic relationships with key leaders at Wearables Partners and internally, effectively communicating strategic recommendations, influencing outcomes, and providing detailed updates., • Drive key leadership meetings and effectively communicate strategic recommendations and updates to leadership and stakeholders. Ensure strategic and cross-ecosystems view of key partners in preparation for executive meetings, escalations and deal negotiations, • Partner with cross-functional teams (product, engineering, strategic response, legal, policy, communications, marketing) to ensure preparation for any partner meetings or public engagements with background information, goals, and materials, and to ensure accurate representation of our strategy, • Develop and manage partnership strategies from deal development to product launches, focusing on growth and delivering results., • Identify and analyze complex business problems, develop novel solutions, and provide recommendations to leadership., • 8+ years of experience in a partner-facing role in the technology consumer electronics industry, with a focus on managing complex deals and partnerships., • Sound business judgment and experience prioritizing and triaging partner-related issues, solution-finding, and motivating internal and external stakeholders., • Highly strategic and experienced in leading cross-functional teams to orchestrate planning to bring new products to market and mitigate risks associated with in-market products. This includes interpreting legal documents and working with attorneys., • Creative, resourceful, detail-oriented, highly organized, and excellent communication skills., • MBA degree, • Business experience in consumer electronics, accessories and devices partnerships, partner management, consulting, • Strong technical competence or tech-curious and motivated to learn, • Exceptional interpersonal skills and experience developing strong working relationships, garnering respect, and grow influence inside and outside a product organization, • Skilled at navigating, understanding, and enforcing contracts, • Willingness to travel domestically and internationally for business engagements

Job Description: Job Title: Project Manager (Disaster Recovery & Business Continuity) Duration: 12 Months (Right to Hire) Location: Hybrid (Newark, NJ)/Remote Summary: As a member of the Security, Delivery, and Portfolio (SDP) team, you will be responsible for implementing operational sustainability initiatives, primarily focused on remediating BC/DR (Business Continuity/ Disaster Recovery) Information Technology (IT) Infrastructure (hardware/software), vulnerability mitigation, compliance, modernization efforts, and process enhancements. Additionally, your role requires End of Life (EOL) experience and ability in Business Continuity (BC) planning and knowledge in preparing for and executing technology disaster recovery tests. Responsibilities: • Manage an assigned set of medium to large scale IT Infrastructure projects., • Conduct application architecture assessments and help define solutions for complex problems., • Assist in the creation, review, and updating of business continuity and disaster recovery plans., • Design/customize and execute migration workflows., • Maintain focus on project risks and interdependencies across the life cycle, making contingency plans to proactively address concerns that pose risk to budget, schedule, and scope., • Engage cross-functional stakeholders across multiple business units and application areas for problem solving, short-and long-term technology solutions, and risk mitigation activities., • Drive results and resolve issues including the ability to assess and course correct, as necessary., • Display strong organizational skills with diligence evidenced through sound analytical skills., • Solves complex problems, takes a new perspective using existing solutions, • Display strong initiative, addressing issues without prompting., • Assist in preparing presentations and presents to leadership and stakeholders., • Ability to work across organizations and through obstacles. Qualifications: • 5-7 years experience in managing multiple medium-to-large scale IT Infrastructure projects / programs collaborating with cross functional teams in the financial services industry., • Exposure to Business Continuity, including development and maintenance of Business Continuity Plans (BC Plans)., • Experience with Disaster Recovery, specifically Technology Disaster Recovery (DR) testing., • Persuasive communication and interpersonal skills; good consensus builder, • Outstanding collaborative skills and ability to interface across organizational levels and cultures., • Ability to develop and leverage relationships., • Strong drive for results; able to meet tight deadlines in a fluid, challenging environment., • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and related software tools., • Capable of executing short-term (tactical) and long term (strategic) plans, • Excellent customer focus, with experience effectively managing matrix relationships., • Skill at resolving conflict and negotiating effectively and tactfully., • Proven history of time-management, leadership, and people skills, • Ability to multi-task and comfortable working with ambiguity at times, • Project Management Professional (PMP), Certified Scrum Master (CSM) certifications is a plus., • Experience with OpenPages and Fusion for BC/DR data collection, testing, and audit is a plus.

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-we're leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow's world at work. Regarding Payroll, the Senior Lead would be responsible for coordinating the inputs needed for processing payroll within the US and other select countries, for example, Canada, and certain EMEA and APAC countries, in a managed payroll operating model. Liaise with internal People partners regarding any questions on the payroll related data and organize payroll data before submitting to payroll providers. Liaise with payroll providers on submissions and review of payroll data within agreed upon timeframes. Perform reconciliations of manual inputs and outputs to ensure the accuracy of the payroll. Assist with handling queries from employees, internal partners and vendors, as needed. Regarding Travel and Expense, the Senior Lead will work closely with Finance Global Business Services, Expense Accounting, Business Operations teams, Department Leaders, and the outsourced provider. They will provide others with an in-depth understanding of the policy and processes related to corporate cards and expense reporting. They will also coordinate management of the credit card program with our credit partners. A strong candidate would balance multiple deliverables and partner with different internal and external stakeholders. They would be a strong communicator, resourceful, analytical, motivated, and eager to assist in the implementation of new processes, best practices and the maintenance of a strong control environment. Specific job duties include, but are not limited to, the following: * Assist Senior Manager and team members with coordinating the bi-weekly payrolls for US & other countries, including review of inputs and outputs for reasonableness and completeness. * Participate in discussions with the People team and vendors regarding payrolls to ensure proper handling of issues and use of controls to mitigate risk. * Reconcile payrolls in accordance with established procedures and controls. * Address inquiries from various internal teams, such as People, Business teams and external partners. * Assist the Compensation Accounting team with queries regarding payroll accounting. * Assist with other BAU activities, Firm initiatives and projects, as needed. * Collaborate with vendors to complete tasks in accordance with agreed upon roles and responsibilities. * Comply with and perform SOX and audit procedures in completing key responsibilities. * Manage all aspects of the Corporate Card Administration (processing applications, managing credit limits, cancellations, payments and reconciliations) * Respond to employee service tickets. * Policy and Compliance Enforcement * ERP (Workday) System Troubleshooting * Delinquent and Terminated Employee Expense Reimbursement Collections * 4-6+ years of work experience in Payroll and/or T&E * Solid functional knowledge, commensurate with level, including understanding of payroll processes and regulations. * Highly innovative problem solver: possessing strong interpersonal skills, multi-tasking, organizational, and project planning skills, and demonstrating ability to meet deadlines. * Analytical skills that enable the candidate to recognize and resolve problems. * Capable of working independently, as a member of an internal team, and in partnership with vendors. * Fast learner who adapts well to a dynamic environment, able to prioritize work to meet deadlines, combines creativity, problem-solving skills, and a can-do attitude to deliver effective results. * Strong organizational and time management skills * Strong verbal and written communication skills * Strong knowledge of Excel * 4-year college degree Useful skills: * Knowledge of US and/or other Payrolls, withholding taxes and benefits, and Travel & Expense * Knowledge of Workday HCM, Payroll and Travel & Expense management * A college degree, in accounting, finance or related analytical field * Background in People Operations Base Pay:$78,750 to 90,000 annually Incentive Compensation:WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment. Benefits:Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance. Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you-because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our___, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated. WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. As a Senior Technical Account Manager at Astra, you will be responsible for the technical success of our customers. This person will be relied on to manage customer inquiries, investigate and resolve integration issues, optimize technical client configurations, and provide strategic guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. * Manage and provide technical guidance to clients through their lifetime as Astra partners; quickly resolve critical technical issues for your accounts; quarterback multi-departmental efforts to resolve complicated issues in a timely manner. * Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. * Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. * Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. * Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. * Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. * Identify areas to improve operational efficiencies and onboard our customers more quickly and effectively. Required Experience * 5+ years of experience as a TAM, Solutions Engineer, or other customer-facing technical role where you owned key developer relationships * Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. * Strong project management skills, capable of influencing internal and external partners to stay on schedule * Strong troubleshooting skills and the ability to navigate technical issues, provide prompt solutions,investigate and resolve integration or data flow issues. * Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. * Experience with support systems like Zendesk, Pylon (or similar ticketing platforms). * A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. * A proactive, detail-oriented approach and willingness to document solutions and processes for future use. * Proactive mindset - you seek out ways to improve systems and enable others Education * Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Technical Skills * Monitoring: Experience with observability and alerting systems * Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) * Understanding of APIs, data integrations, and common troubleshooting workflows * Experience with ticketing systems (Zendesk, Jira, or similar) * Comfort working with logs, SQL queries, and basic debugging tools * Strong documentation skills for both internal and customer-facing materials Preferred Experience * Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) * Infrastructure as Code: Terraform, CloudFormation, or similar * CI/CD: GitHub Actions, CircleCI, or similar platforms * Programming: Python, Go, Bash for automation and tooling * Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. * Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. * Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. * Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. * Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. * Competitive compensation with equity in a growing fintech company. * Remote-first culture with flexible working arrangements * Small team, big impact — your work directly supports Astra’s ability to scale responsibly * Professional growth opportunities in compliance and risk management * Mission-driven — build infrastructure that powers financial innovation while meeting the highest regulatory standards Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you. With your application please answer the below questions. * Tell me about a time you were dropped into a new role and what you did to get acclimated. * Tell me about a time when something broke, and you had to work with a client to resolve the issue. What was your approach to solving the issue? * If you don’t know the answer to a question at work, what is your first action to find the answer?

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect.We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships.By unifying SMS, RCS, email, and push notifications, our

About Valdera At Valdera, we are empowering the world’s most innovative manufacturers to bring their ideas to life by transforming how they source materials. We are an AI-native sourcing platform that digitizes the complex chemical and raw material supply chain, making it effortless for companies to discover suppliers, qualify materials, and build resilient supply chains at scale.We are a fast-growing team backed by top-tier investors, serving Fortune 500 industrial manufacturers, CPG brands, pharmaceutical companies, and chemical majors. Our culture is built for ambitious, "get-it-done" individuals who thrive in high-performance environments and want to see the direct impact of their work on the global physical economy. About the Role We are looking for an experienced Customer Success Manager to support and grow our enterprise customer base across Europe. In this role, you will be responsible for ensuring customers realize measurable value from Valdera’s platform, driving retention, expansion, and long-term partnerships. You will act as a strategic partner to procurement leaders and supply chain executives, helping them modernize their sourcing operations through Valdera’s cutting-edge technology. This is a high-impact, hands-on role for an individual who takes full ownership of customer outcomes, combines strong client management skills with analytical rigor, and understands how enterprise SaaS is adopted and scaled inside large organizations. • Own Customer Outcomes: Own a portfolio of enterprise customers end-to-end, driving onboarding, adoption, retention, expansion, and measurable business impact., • Stakeholder Engagement: Lead day-to-day relationships with customer owners and functional leads, aligning teams around execution, adoption, and delivery of outcomes., • Value Realization: Translate platform usage into quantifiable outcomes such as cost savings, risk reduction, and supply chain resilience., • Operating Model Development: Build and refine scalable processes, playbooks, and customer-facing materials to accelerate adoption and strengthen execution., • Cross-Functional Execution: Partner closely with Sales, Product, and Engineering to resolve issues, advocate for customer needs, and improve the product experience., • 5–10 years of total professional experience., • Customer Success & SaaS Account Leadership: 3–5+ years managing enterprise SaaS accounts, with responsibility for onboarding, driving adoption, managing renewals, and delivering measurable business outcomes., • Language Skills: English - Native or professional fluency is required., • Location: Remote within North America, • Highly Desirable: Experience in the Chemicals, Manufacturing, or Supply Chain/Procurement sectors. You understand the language of BOMs, RFQs, and raw material sourcing., • Additional Experience: Experience with transformation and value-creation initiatives with hands-on ownership of client outcomes., • Enterprise DNA: You are comfortable operating within multi-stakeholder organizations, leading change management programs, and maintaining execution momentum., • Intellectual Curiosity: You genuinely want to understand how things are made and the chemistry behind the products we use every day., • High Agency: You don’t wait for a playbook; you see a problem and you solve it. You are comfortable working with ambiguity in a high-growth startup environment., • Relationship-Driven: You build trusted relationships by helping customers succeed, as an organization and as individuals., • Builder Mentality: You love building a business and shaping processes, you don’t wait for it to show up., • Ownership: You will play a key role in shaping our Customer Success organization and its operating model., • Impact: We are not just optimizing clicks; we are fixing the physical supply chain that the world relies on.

Role - Windows Infrastructure Engineer Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge Microsoft infrastructure technologies to build secure, scalable, and highly available enterprise environments. As we continue to grow, we’re looking for a skilled Windows Infrastructure Engineer to join our dynamic team and contribute to our mission of transforming business processes through technology. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. We are looking for OPT/CPT/H4 EAD/TN/E3 or any other Non-immigrant visa people who are looking for an H1B sponsorship for the year 2027 quota. Company: Bright Vision Technologies ( ___ ) Job Title: Windows Infrastructure Engineer Job Location: Bridgewater, New Jersey - 08807 Onsite/Hybrid: Remote FULL-TIME ROLE WITH BRIGHT VISION Job Description: Environment: Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP, PowerShell scripting, Azure AD, Microsoft Entra ID, Windows Failover Clustering, IIS, Virtualization (VMware/Hyper-V), Patch Management, Backup & Recovery, Security Hardening, Monitoring tools, Git, Agile methodologies BUT STRICTLY NO C2C/1099/3RD PARTY COMPANIES. ALL OUR ROLES ARE W2 AND NO 3RD PARTY BROKERING PLEASE. For every role, a coding test is required, so apply only if you are confident and technically strong. We prefer at least 3 to 5 years real time experience. If you are a Windows Infrastructure Engineer with the above skills and are looking for an H-1 B sponsorship this year, please send your resume immediately to ___. Best Regards Sairaj Sales Manager Bright Vision Technologies Email: ___ (O): (908) 505-3454 | ext 1011 Address: #991 Route 22 West, Suite 200, Bridgewater, New Jersey - 08807 we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position offered by “No Fee agency.” Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment. Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Join the Credit Engineering group and partner with Product and Credit Risk to solve complex challenges on how to protect consumers from overextending themselves while enabling Affirm to be where consumers need us most. As part of the team, you will focus on designing and implementing new features in our underwriting platform to support our partnered merchants and our users across a wide number of interfaces, including Affirm Card, ecommerce sites, and the app. You will have a direct impact on the performance of Affirm as we look to continue to grow and expand the reach out of Affirm loans in a safe and responsible way for our customers! What You'll Do · With the support of your team, you will work on tasks that contribute to the team's projects and goals. · You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work. · You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime. · You will contribute to a sense of community on your team by engaging in growth and development activities. What We Look For · You have previous work or internship experience designing, developing and launching backend systems at scale and are experienced using one of Python or Kotlin. · You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Kubernetes. · You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. · You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. · Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. · You have strong verbal and written communication skills that support effective collaboration with our global engineering team. · This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay Grade - J Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $170,000 USA base pay range (all other U.S. states) per year: $115,000 - $155,000 #LI Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents, • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses, • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge, • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's ___ and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Position Title: SENIOR SOFTWARE ENGINEER (Full Time, Exempt) Who’ll You Report To: Sr. Engineering Manager About the Role We are modernizing our backend systems, migrating from Magic XPA to a serverless Node.js architecture. We’re looking for full-stack engineers who can quickly learn Magic XPA, understand its structure, and help us transition to modern cloud-based solutions. This role is ideal for engineers with experience in legacy system modernization, low-code/4GL platforms, and serverless technologies. If you enjoy reverse-engineering existing applications and architecting scalable solutions, we’d love to hear from you! Job Responsibilities: • Evolve and extend the custom XPA based platform to meet growing business needs., • Design and implement a serverless Node.js system to replace legacy components., • Collaborate with cross-functional teams to ensure a smooth transition with minimal disruption., • Migrate and optimize data from legacy databases to modern cloud-based storage solutions., • Develop APIs, event-driven workflows, and integrations with external systems., • Support and troubleshoot production issues related to both the legacy and new platforms during the transition., • Java/Kubernetes backend application development. Qualifications: • Experience with legacy system modernization, including migrating from older platforms to modern architectures., • Strong backend development experience with Node.js (TypeScript preferred), AWS Lambda, DynamoDB, API Gateway, and event-driven architectures., • Strong database skills (SQL Server preferred, PostgreSQL, or MySQL databases)., • Ability to reverse-engineer complex systems and document findings., • Java and/or Kubernetes experience is a plus., • Familiarity with low-code/4GL platforms (Magic XPA, Progress OpenEdge, Uniface, OutSystems, etc.) is a plus., • Knowledge of message queues (SQS, Kafka, etc.) and distributed systems is a plus., • Hands-on experience with benefit enrollment workflows is a plus. What We Offer Base salary: $110,000- $150,000 annually. Eligible for quarterly bonus earnings, up to 10% of annual salary. Actual compensation offered may vary depending upon many factors, including a candidate’s skills, qualifications, experience, and location. Salary is only one component of the Vimly Benefits Solution Total Rewards Program. Vimly offers its eligible employees and their dependents (including domestic partners) a comprehensive and competitive benefits package: • Medical, Dental and Vision Coverage, • 401(k) Retirement Plan, • 20 PTO days accrued within the first year (includes sick time), • 12 holidays per year, Diversity Time Off and Paid Volunteer Time Off, • Life and AD&D Insurance, • Long-term and Short-term Disability Insurance, • Voluntary Life Insurance, • Voluntary Long-Term Care (LTC) insurance, • Voluntary Pet Insurance, • Voluntary Legal Plan, • Health Savings Account (HSA), • Flexible Spending Accounts (FSA), • AFLAC Voluntary Benefits, • MetLife Voluntary Benefits, • Employee Assistance Program Vimly Benefit Solutions is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Vimly is also committed to the full inclusion of all qualified individuals. As part of this commitment, Vimly will ensure that persons with disabilities are provided reasonable accommodations. Vimly is prepared to modify or adjust the job application process, or the job or work environment, to make reasonable accommodations to the known physical or mental limitations of the applicant or employee, unless the accommodation to impose is an undue hardship. If reasonable accommodation is needed, please contact ___.

Daymark Solutions is an experienced technology integration and solutions provider that helps organizations effectively architect, implement, and deploy customized solutions using best of breed technologies. Specializing in cloud solutions and datacenter technologies, Daymark’s unique combination of in-depth technical knowledge, extensive experience, and proven methodologies enable our customers to successfully address even the most difficult business and technology challenges. The Role We’re looking for an Azure Architect who thrives on solving real business challenges and shaping how modern workplaces operate. As a senior member of our Professional Services team in the Cloud Platform practice, you’ll lead high-impact discovery and pre-sales engagements—partnering with clients to uncover their needs, define the right solutions, and clearly articulate the value behind them. You don’t just design solutions; you influence decisions. This role is a true blend of pre-sales (50%) and post-sales (50%) consulting, giving you full ownership from the first conversation through successful delivery. You’ll architect, scope, and implement Azure solutions while serving as a trusted advisor every step of the way, guiding clients through complex decisions and ensuring outcomes that are both technically sound and business-driven. Responsibilities * Lead technical discovery and pre-sales engagements, translating customer business needs into solution architectures, scope definitions, and compelling value propositions in partnership with the sales team. * Design, configure, and implement cloud and technology solutions while delivering documentation and knowledge transfer to customer stakeholders. * Serve as a trusted advisor throughout the project lifecycle, driving successful deployments, resolving complex technical challenges, and ensuring customer satisfaction and adoption goals are met. * Advise customers on best practices, whether with industry standards or your own recommendations, around Microsoft Azure including security, networking, applications services, Artificial Intelligence and data management. * Contribute to expanding our Microsoft partnership & Azure practice through growth in CSP and Professional Services revenue, the development of new technical skills & focus areas, and building relationships with key Microsoft resources. * Participate in knowledge exchanges with coworkers, regularly sharing and receiving knowledge to enhance our Microsoft Azure services, including best practices, implementation strategies, and complex architectures. * Collaborate with team members to define and implement/document standards and methodologies for Professional Services engagements. * Learn security and compliance frameworks including but not limited to Cybersecurity Maturity Model Certification (CMMC) 2.0 for Defense Industrial Base customers leveraging Microsoft Azure Government and Microsoft 365 GGC High. Technical Requirements Experience with the Microsoft Partner ecosystem including Solution Partner designations, Advanced Specializations, and how to achieve them. Insight into Microsoft programs and customer funding mechanisms including ECIF. Knowledge and experience with many of the following technologies as possible: * Azure PaaS & SaaS offerings including Azure SQL Service, Azure App Services. * Azure Resource Manager (ARM) templates, Azure CLI, and Terraform. * Azure Virtual WAN, Azure Firewalls, and Virtual Networks plus general networking including TCP/IP, DNS, VPN, dynamic routing, and load balancing. * PowerShell, Azure CLI, Python, or other scripting languages. * Azure Sentinel and Azure Security Center. * Azure Cost Manager dashboards and methodologies to optimize costs. * Containerization and orchestration technologies, such as Docker and Kubernetes. * DevOps and CI/CD tools, such as Azure DevOps * Microsoft Fabric, Databricks, and/or Azure database services, such as Azure SQL Database or Azure Cosmos DB. Microsoft Certifications or the ability to achieve them during the first 6-12 months: * Azure Administrator Associate (AZ-104) * Azure Solutions Architect Expert (AZ-305) * Azure Network Engineer Associate (AZ-700) * Azure Security Engineer Associate (AZ-500) * Azure Developer Associate (AZ-204) * Azure DevOps Engineer Expert (AZ-400) Additional Requirements * A business and technology mindset that can identify ways to grow our org and expand our capabilities. * Proven experience in identifying business challenges and requirements, building and delivering compelling presentations, crafting detailed statements of work, and clearly and concisely conveying solutions to both engineers and C-suite stakeholders. * The ability to lead multiple pre-sales engagements simultaneously and identify ways to drive repeatability and innovation within the team. * Strong organizational skills and the ability to own customer engagements including pre-sales architecture and design, scoping and Azure consumption estimates, solution implementations, project management, communications, and documentation. * Strong written and verbal communication skills and the ability to clearly articulate both business and technology topics. * Excellent problem-solving and troubleshooting skills including the ability to manage communications internally and with the customer during challenging situations. Important: U.S. citizenship is required due to access requirements for Azure Government, Microsoft 365 GCC High, and Defense Industrial Base environments. Preferred Qualifications * Relationships with Microsoft Sales, Technical Specialists, Product Managers, Program Managers, MVPs. * Experience building datacenter solutions that include compute, storage, networking and virtualization that provide the ability to translate on prem solutions into cloud solutions and/or hybrid solutions. * Deep experience with Cybersecurity Maturity Model Certification (CMMC) 2.0. * Experience with Microsoft Azure Government, and/or Microsoft 365 GCC High in support of regulated environments including the Defense Industrial Base. * Deep knowledge of developing advanced PowerShell and/or Azure CLI scripts for automating critical tasks during implementations, migrations and assessments. * The ability to help develop and refine our growing Data & AI practice leveraging your experience with Microsoft Fabric, Microsoft Foundry, Dataverse, and/or Copilot Studio including currently holding or the ability to achieve the following certifications: Azure AI Engineer Associate (AI-102), Azure Data Scientist Associate (DP-100), Azure Data Engineer Associate (DP-203), and/or Azure Database Administrator Associate (DP-300). * The ability to help build and grow our Microsoft Power Platform practice including currently holding or the ability to achieve any of the following certifications: Power Platform Functional Consultant Associate (PL-200), Power BI Data Analyst Associate (PL-300), Power Platform Developer Associate (PL-400), Power Automate RPA Developer Associate (PL-500), and/or Power Platform Solution Architect Expert (PL-600). * Any experience with 3rd party solutions that integrate with Microsoft Azure including but not limited to Palo Alto Networks, F5, Okta, Cloudflare, Rubrik and/or Zerto. HR Information * Full-time, permanent role * Base Salary: $200,000 annually (up to $230,000 in On-Target Earnings) * Comprehensive employee benefits plan * Fully remote work

Based in San Francisco, ___ is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. Why is Arine a Great Place to Work?: Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care. Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually. Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category. The Role: The Data Engineering Lead is a pivotal hybrid role within the Data Engineering team, combining hands-on development with leadership responsibilities. This individual will lead a squad of Data Engineers to deliver high-quality, high-velocity customer data pipelines while maintaining existing ones. The Data Engineering Lead owns end-to-end delivery including project management, data quality, and timelines and is accountable for both team output and their own individual contributions. This role requires consistently high standards in both coding and execution. What You'll be Doing: • Collaborate with the Implementation and Data Analyst team to review and own DE requirement write-ups, ensuring they fully address data needs discussed in implementation calls., • Communicate timelines for deliverables to unblock Data Engineers for ETL pipeline development., • Proactively flag risks to timelines or quality to stakeholders and project managers., • Lead backlog grooming for implementation-related tickets., • Ensure team cross-coverage: both the DE Lead and assigned Data Engineer should understand the full ETL flow, with at least two additional engineers familiar at a high level., • Conduct thorough peer reviews and DE UATs after initial UAT completion., • Design and maintain data transformation pipelines using dbt, including utilizing core concepts like macros, incremental models and dbt tests, • Work with QA and CSA teams to resolve post-UAT issues and update the DE UAT checklist., • Provide technical guidance and mentorship to junior engineers, and promote best practices and coding standards., • Identify and escalate inefficiencies within and across teams., • Support project management and provide leadership to peers as needed., • Author and support high-quality technical documentation, assisting junior engineers in doing the same., • Collaborate with the DE Manager to report on DE contractor performance issues. Who You Are and What You Bring: • 6+ years of experience working with Data, • Experience leading a team of up to 3 Engineers, • Experience creating an automated ETL process using Python and DBT SQL, • Hands on experience with modern data technologies and comfortable leveraging AI coding assistants to accelerate development, improve code quality, and enhance productivity., • Experience with data processing, validation, cleaning, and debugging data sets, • Experience with building production grade ETL pipelines using dbt (including macros, incremental and Python models and testing), • A demonstrable and deep understanding of healthcare /healthcare claims data, • Experience with processing large data sets (over 10 GB), • Excellent verbal and written communication skills Remote Work Requirements: • An established private work area that ensures information privacy, • A stable high-speed internet connection for remote work, • This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings Perks: Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. The posted range represents the expected salary for this position and does not include any other potential components of the compensation package (including bonus and equity), benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The salary range for this position is: $150,000-170,000/year. Job Requirements: • Ability to pass a background check, • Must live in and be eligible to work in the United States Information Security Roles and Responsibilities: All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine. Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission. Check our website at . This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry! Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California with team members located across the globe. Learn more at ___. Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Customer Success team helps customers and all users meaningfully engage with Bitwarden products while proactively planning for user growth, service availability, and to ultimately achieve their desired outcome. Team members have excellent product knowledge, superb technical skills, stellar grammar, attention to detail, and the ability to explain complicated things simply. Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and partner with the Customer Engagement Managers to help customers with their initial production deployments post-sales, as well as implement new features as they are released and increase their adoption of the Bitwarden platform. This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time. RESPONSIBILITIES • Functioning as a Subject Matter Expert (SME) for Bitwarden and its suite of services, • Leading technical planning and execution of new deployments, both to establish and adopt best-practices with a focus on large Enterprise engagements, • Advising customers on industry best practices for the full stack of Bitwarden, • Working with customers to solve issues and/or look ahead to identify solutions to situations they may face in the future, • Providing superb guidance and assistance for each customer’s implementation of Bitwarden and general security, • Serve as a dedicated customer point of contact for named customers through alignment to Customer Engagement Manager resources through the Bitwarden ticketing and email systems, • Participate in customer quarterly business reviews by assisting in environment audits, best-practices reviews, and positioning new product features relevant to further expansion opportunities and/or increased adoption, • Collaborating with Engineering and Product associates to triage bug reports and feature requests based on customer need and scale with a focus on large Enterprise deployments, • Assist training and culture sharing in the Implementation Engineering Team, • Guide knowledge sharing among Implementation Engineers within the team and in collaboration with Technical Writing to share best-practices, troubleshooting information, and recommended configurations, • Lead and/or assist in internal team projects including customer environment replication for bug investigations, integrations with new third-party tools, and development of automations both for customer use-cases as well as internal team processes, • Occasionally represent Bitwarden at customer meetings, industry events, or team offsites (some travel may be required). WHAT YOU BRING TO BITWARDEN • Excellent English and grammar, • Excellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions), • A passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with all, • A strong sense of empathy and the ability to advocate for others, • A passion for helping Bitwarden users, • Experience from a previous technical position (e.g. Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Equivalent education or demonstrable skills may be accepted, • Ability and desire to work remotely Familiarity with several of the following areas/technologies is preferred: • Bitwarden, • Linux, Windows, and macOS, • Docker (Swarm Mode), Kubernetes, and Podman, • NFS, SMB/CIFS, and Block storage, • Bash and PowerShell, • Active Directory, LDAP, Google Workspace, Azure Entra ID, Jumpcloud, Cloudflare and Okta, • GCP, AWS, and Azure, • Android and iOS, • GitHub, • NGINX, • SQL, • TCP/IP, • DNS, • HTTP, • SMTP, • SAML and OpenID Connect, • TLS/SSL and PKI WHAT TO EXPECT IN THE INTERVIEW PROCESS • Screening call with our Recruiting Team, • Interview with Customer Success Manager, • Interviews with team members from Customer Success and Engineering, • Interview with Chief Customer Officer A FEW REASONS TO WORK WITH US • Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations., • Become an expert. You’ll get immersed in the prominent technology markets of security and open source software., • We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world., • Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development. In the United States, the starting base compensation range for this role is $130,000 - $155,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.

Join us to Improve Health Equity for 5 Million People! With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity. Who We're Looking ForWe are looking to hire a Software Engineer II, Integrations (L2) who will deliver scoped integration work that connects external systems to our platform in a reliable, maintainable, and secure way. You will work hands-on building and maintaining API-to-API integrations, direct database connections (Epic Kit and Caboodle, Clarity, etc.), and FHIR and HL7-based workflows with leading EHRs. This is an execution-focused role where you will be productive independently on defined tasks while collaborating closely with senior engineers for design guidance, prioritization, and escalation.This is a highly cross-functional role. You'll work closely with Product, Customer Success, and Engineering to understand integration requirements and implementation details, with customer interaction as needed and typically in partnership with senior engineers. You will report to the Director of Engineering and play a key role in expanding our integration capabilities as we scale. Who You AreYou are an accomplished engineer who thrives in dynamic, fully distributed environments. You bring a strong foundation in software engineering fundamentals and take pride in developing high-quality integrations that are secure, reliable, and maintainable. You are energized by the challenge of connecting complex healthcare systems and translating technical requirements into working solutions.You are curious, detail-oriented, and highly proactive. You are comfortable navigating EHR integration nuances, understanding data models, and working across API protocols to deliver work that meets both technical standards and customer needs. You thrive when collaborating across teams and take a partnership-first approach, leaning on senior engineers for guidance while driving your own work forward with increasing independence.You're excited about operating in a mission-driven, fast-moving environment and have a passion for leveraging your technical skills to develop new solutions for our customers. Most importantly, you share our commitment to advancing health equity for low-income populations and take pride in contributing to that mission through the integrations you build. • Minimum 3 years of hands-on software engineering experience with JavaScript and one other programming language, • Minimum 3 years experience building, maintaining, and scaling backend systems, APIs, and services, • Solid fundamentals of computer programming, including a good understanding of software development lifecycle, coding best practices, design patterns, object-oriented architecture, etc., • A commitment to supporting and fostering diversity and inclusion (We have a global team and you will regularly collaborate with people from a variety of walks of life.), • This role requires the candidate to reside within the United States of America, • Demonstrate autonomy by independently executing defined work, taking ownership of longer term initiatives, and consistently following through on commitments., • Growth-oriented mindset, • Outstanding written and verbal communication skills, especially in a fully remote environment, • Excellent ability to collaborate with technical and non-technical partners to support discovery, development, and testing phases of integration projects, • Experience working in teams where automated tests are an expected part of development, including writing and maintaining tests alongside production code, • Strong experience working remotely, • 3 years experience of developing healthcare integrations leveraging common interoperability standards (FHIR and HL7), • Experience working with mainstream EHR vendors such as Epic, eClinicalWorks, AthenaHealth, NextGen, etc., • Experience with our tech stack: JavaScript/TypeScript, Ruby on Rails, Postgres, Google Cloud Platform, • Experience with Mirth and/or Rhapsody Integration Engine (we use Rhapsody), • Experience working closely with data teams, leveraging healthcare data and foundational data science concepts, • Developing a growing understanding of our company objectives and technical strategy, you will work with the integrations team to deliver effective solutions for safety-net healthcare providers, • You will communicate with customers, partners, and other external technical resources to understand the integration requirements and implementation details of those workflows and design effective solutions, • You will help design, build, and maintain integrations in Rhapsody following engineering best practices, • Working with other team members you will contribute to the development and evolution of scalable healthcare integration architecture, • You will provide technical training and documentation for integrations you develop to assure capabilities for support teams to monitor and troubleshoot integrations, and you will assist in measuring impact of live integrations, • You will work closely with Product teams to understand requirements and contribute technical input during solution definition, including participation in Product Requirements Documents (PRDs) when appropriate, • You will help improve the team over time through essential team rituals, such as Kickoffs, Retrospectives, and Technical Debt Reviews, • You will contribute to the team by participating in On-Call (PagerDuty) activities, • Have a working familiarity with CareMessage’s features and the API, • Understand the Rhapsody Development Environment and our Software Development Lifecycle, • Learn and follow CareMessage’s integration engineering standards, coding best practices and development processes, • Establish rapport with engineers on the team through Wiki contributions, 1:1 conversations, and Team Rituals, • Be self-sufficient in completing assigned tasks and have delivered integration work with meaningful impact, • Gain a strong understanding of our technical environment and identify areas for growth in our processes, systems and tooling, • Understand our Company Objectives and Key Results and be able to articulate how Integrations directly impact them, • Be noted as a valuable technical resource by your peers and manager having developed strong trust and rapport with them, • Have ownership of assigned portions of multiple integration projects from implementation through production support, with guidance from senior engineers

Analytica is seeking a Data Engineer to support one or more dynamic, long-term federal government enterprise data programs. As a data engineer, you will translate business requirements to data engineering solutions to support an enterprise scale AWS and/or Databricks based data environments. You will support designing, maintaining, automating and optimizing ETL operations ensuring data quality and efficient data management. Responsibilities include (but not limited to): • Design, build, and optimize scalable data solutions using a Medallion Architecture., • Manage ingestion routines for processing multi-terabyte datasets efficiently for multiple projects simultaneously, where each project may have multiple workspaces., • Integrate data from various structured and unstructured sources to enable high-quality business insights. Proficiency in data analysis techniques for deriving insights from large datasets., • Implement effective data management strategies to ensure data integrity, availability, and accessibility. Identify opportunities for cost optimization in data storage, processing, and analytics operations., • Montor and support user requests, addressing platform or performance issues, cluster stability, Spark optimization, and configuration management., • 5+ years of hands-on Data Integration experience creating and maintaining efficient scripts/data pipelines to clean, transform and ingest data from a variety of formats into database tables, data warehouses or data lake repositories., • 3+ years of experience using SQL and Python to manipulate, profile and build data products, • Strong Experience building data pipelines using Databricks and/or AWS serverless components; using AWS Glue to build, maintain and monitor ETL jobs; using Python to implement ETL scripts and AWS Secrets Manager to manage credentials., • Databricks and/or AWS Data Engineer Certification is strongly preferred., • Proficient written, verbal, and client communication and presentation skills Analytica LLC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable federal, state, or local law. As a federal contractor, we comply with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and take affirmative action to employ and advance in employment qualified protected veterans. We ensure that all employment decisions are based on merit, qualifications, and business needs. We prohibit discrimination and harassment of any kind. Analytica LLC also provides reasonable accommodations to applicants and employees with disabilities, in accordance with applicable laws When receiving email communication from Analytica, please ensure that the email domain is analytica.net to verify its authenticity.

Job DescriptionDescription: The Quest Sales Support Coordinator is a full-time, organized, personable, and proactive team player to be the first point of contact for incoming calls to our sales department. This role is critical in helping our sales team stay efficient and responsive by handling incoming communications, capturing essential client and event details, and ensuring that information is routed quickly and accurately. When phones are quiet, you'll pivot to data entry support and small projects that keep the engine of our sales operations running smoothly. Essential Functions under the supervision of the National Director of Inside Sales with a matrix report to the general manager BENEFITS: • Commission eligible based on qualifying sales achieved, • 401k Safe Harbor with Employer 5% match, • Medical, dental, vision, and life/disability offerings, • PTO and Holiday Pay, • Eligible for annual increases based on performance, • Answer and route incoming sales calls promptly and professionally, • Transfer calls to the appropriate team members or redirect them to other locations as needed, • Gather essential client and event information during calls and send it to our lead generation system via email, • Input client details into our ERP system to assist the sales team in generating quotes, • Support the director/ sales team with light administrative tasks and small projects during downtime, • Customer-first attitude with a professional and friendly phone presence, • Detail-oriented, organized, and able to work independently or as part of a fast-paced team, • Strong verbal communication and active listening skills, • Ability to multi-task between phone management and data entry. Phone Management is the main focus, • Minimum of 1-2 years of Event Industry or Hospitality experience, • Priority given to customer service, administrative, or sales support role experience, • Good working knowledge of Microsoft Office products, • Preferred experience with ERP/CRM programs Education Associates degree or higher preferred Other Requirements, Knowledge, Skill, Ability or Characteristics This position is also responsible for developing strategic working relationships with existing clients for the purpose of retention and revenue growth. Ideal candidate has a strong professional presence, is tenacious, and has ability to adapt, organize and multi-task. Knowledge of CRM maintenance preferred. Understands general reporting processes including expenses. Works well independently, Motivated, Strong Relationship-Building Skills, Belief in Excellence, Results Driven, Strong Planning Skills. High Ethical Behavior, Unquestionable Integrity, and Character.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people. We are looking for a Senior Customer Success Manager to join our Client Services Team. This role will report to Team Manager, Customer Success. Why is this role so important at Similarweb? The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years. • The CSM is in the front line, bringing our platform and data to life for the client Your role as part of the Client Services Team means your daily responsibilities may include: • Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes, • Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data, • Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience, • Ensure our users are engaged with the platform and understand the value ("the so what?") it brings them towards achieving their goals, • Solid understanding of the digital marketing space and trends, • Client facing experience, • Strong relationship-building skills –the ability to quickly build rapport and establish trust (both internally and with clients), • Analytical and consulting mindset with the ability to turn data into a story, • Experience producing high-quality decks and decks and client-facing materials, • Excellent problem-solving and critical-thinking skills, • Team player who can collaborate effectively with colleagues and business partners The base salary range for this position in the New York area is $105,000 to $120,000, plus benefits, including: medical, dental, and vision insurance, 401K plan, potential equity, employee stock purchase plan, and paid sick and parental leave. In addition, this position is eligible to participate in the company's sales incentive plan, with a maximum target OTE of up to $170,000, depending upon the final terms of employment and achievement of established targets. Individual compensation is based upon a number of factors, including qualifications and relevant experience. The base salary range above is for the New York area, and could vary for candidates in other locations. Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take the initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Please note: We're unable to sponsor employment visas at this time. #LI-KZ #LI-Hybrid We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

Regulatory Attorney, AVP - Legal & Compliance – Credit & Insurance Locations: New York, New Jersey, Miami Full time The firm is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. The Compliance Assistant Vice President will work on a variety of compliance-related matters involving the investment businesses. Primary job responsibilities include: Requirements: • Support senior members of Compliance and Legal teams on compliance and regulatory matters arising from the SEC, CFTC, and DOL (ERISA), as well as compliance with all relevant federal, state and international securities laws (including the Investment Advisers Act of 1940, the Securities Act of 1933 and the Exchange Act of 1934), • Devise, initiate, maintain, and revise compliance and regulatory policies, procedures, controls, and training based on the specific needs of the business and current regulatory requirements including the annual review under Rule 206(4)-7, • Draft and review disclosures and communications to investors and business professionals as well as memoranda implementing policies and procedures, • Serve as lead to coordinate responses to requests from marketing team for information related to DDQs, marketing materials, and other client requests, • Provide regulatory and compliance advice to investment professionals with a focus on the private credit and corporate bond trading strategies and other personnel including preparation of reports to the investment team and senior management regarding compliance matters, • Respond to requests from regulators, prepare for regulatory examinations, and conduct mock examinations in conjunction with external consultants and counsel, • Work with in-house Legal and Compliance team and external counsel to monitor, and then implement responses to, regulatory developments that impact the businesses, particularly with respect to sustainability matters, • Support various business groups, including investment, marketing, accounting, operations and middle office departments Qualifications: • We are seeking an attorney with 5+ years of experience in a law firm and as a compliance professional (preferably at a credit focused asset manager and/or at a regulatory consultant) to join a compliance team doing challenging work in an extremely fast-paced environment., • Law firm experience is required. Experience within a law firm fund formation group or regulatory practice group is strongly preferred., • Must demonstrate excellent communication skills and possess drafting experience., • Proactive in new situations and to independently manage projects to conclusion is important., • Must be willing to roll up sleeves and work with a variety of personalities., • Must be a strong and independent thinker with excellent interpersonal and communication skills., • Must have a calm demeanor, tolerance for ambiguity, confidence and conscientious work ethic., • Knowledge of and expertise in communicating risks, best practices and regulatory requirements (U.S. and international)., • Desire to work as part of a highly collaborative legal and compliance team in a fast-paced environment and willingness to embrace a variety of issues. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.

Job Description IMMEDIATE HIRING! 2024 Campaign Season Opportunities: Strategies For Change Group / Voter Education Project About Us: Since 2013, Strategies For Change Group has combined insightful advice with meaningful involvement to effect real change in local and national communities. Our expertise spans business-to-business engagement, phone banking programs, peer-to-peer texting, canvassing initiatives, and meticulous organizational oversight. The Roles: Petitioner, Canvass Manager, Project Manager, Data Manager, Canvasser, Voter Registrar, Phone Banker/Texter, Campaign Team Lead, Senior Campaign Manager, Chief Operating Officer, Senior Data Manager, Senior Data Engineering Manager, and Senior Project Manager. Locations: Long Island, NY Job Type: Project Based/Contractor Duration: Varies Work Schedule: Availability to work flexible hours, including evenings and weekends. Position Summary: You will play a crucial role in our efforts to mobilize and empower voters in specific U.S. based states and territories. Your primary responsibility will be to engage with community members, provide them with accurate and relevant information about upcoming elections, candidates, and important ballot measures, and encourage them to participate in the electoral process. This position offers an excellent opportunity to directly impact the local community, promote civic participation, and contribute to the democratic process. The Ideal Candidate is: (People of all backgrounds are encouraged to apply) • Professional, diligent, organized, self-starter, and can work autonomously., • The skill and ability to write and read., • Access to reliable transportation., • Completion of a High School Diploma or GED., • Applicants must be able to work every day as assigned., • Previous experience in political and/or electoral engagement., • Strong knowledge of field strategy, targeting, and metrics. $22 - $27 per hour (Role & Project Based, Varies) Powered by JazzHR kwjkh0UBNt

Job Description CHIEF OBJECTIVES OF THIS POSITION Quickly respond to customer requests and always try to say yes. Help in every way possible to turn opportunities into sales. You will provide efficient day-to-day administrative and communication support by creating agendas for and documenting client calls, managing deadlines, and coordinating the delivery of sales materials and proposals. Updating our presentations, editing sales reports, and monitoring client inquiries will also be essential parts of this job. You will work closely with our Director of Sales and Executive Producers while also working cross-departmentally with Technical Production, Creative Services, Operations, and Information Services. * Customer Service: You will naturally provide exemplary customer service, resulting in more significant sales. * Greet customers promptly, courteously, and in a friendly manner while thanking them for their business! * Maintain a positive attitude that promotes teamwork and a favorable corporate image. * Respond to after-hours calls, emails & texts from customers & colleagues as needed. * Work with clients and teammates to quickly resolve problems * Actively work to prevent client or vendor complaints and report them to your supervisor if they do occur. * Actively work to increase personal skills and knowledge. * Increase the Company’s customer base by providing quality service and exceeding our clients’ expectations. * Send weekly client-satisfaction surveys * Communication: Proactively collaborate across teams and with clients * Manage client-intake calls & meetings. This may include: * Inform the Directors of Production of the inquiry and note the desired Project Manager(s) assigned * Schedule intake call (determine availability, hold and secure time slot, send calendar invite). * Gather/capture the initial scope of work * Gather/capture initial logistics * Support and assist flow between teammates and Clients. This support may include, but not be limited to: * Request information from the client needed to build quotes properly and thoroughly. * Ensure Project Manager(s) have client requests for deliverables, including thorough narratives that paint a picture. * Inform Directors of Production of any potential need for additional support. * Send a recap of all client calls with detailed notes to the Clients and CC all relevant parties. * Provide clear “next steps” throughout the process to the Client and Project Manager(s) or Subcontracted vendors. This includes assisting with: * Identifying action items and objectives * Identifying responsible parties * Determining deadlines and making sure all parties adhere to them. * Provide updates to clients as described by the Project Manager(s). * Compile updates/communication from Technical Production and Creative Services and deliver to clients. * Share quotes or other documentation with Clients for their signature * Ensure Client compliance with deadlines. * Balance the prevention of “scope creep” with over-promising clients. * Alert your supervisor to any concerns regarding capacity or quality. * Support and assist the flow between teammates and subcontractors * Organization: Streamline administrative tasks. This may include: * Set up appointments with prospects, clients, and potential vendors or venues. * Manage Google Share Drive. This may include: * Creating Show Folder * Ensuring information is entered into the Templates accurately * Upload all client-provided documentation throughout the project * Mastery of Flex Rental Solutions. This may include: * Creating Event Folder with pre-started headers * Start Quote header with accurate client and event information. * Set up Quotes with required builders, estimated subtotal headers, and or broken-out sections, and an estimated retail value (per the account manager) * Confirm the P&L costs match Flex quotes (costs, retail price, and narratives) * Ensure all company and contact(s) information is entered fully and correctly * Upload contractual documentation (including signed contracts/quotes, insurance certificates, and NDAs) * Confirm Quotes, Event Folders, and Generate Invoice * Inform the Project Manager of timing changes, and then update timing in headers and the event timeline builder * Confirm logistics. This may include: * Set up & possibly attend site visits/walkthroughs * Confirming location * Assist with confirmation of entry points and key parameters * COI requirements * Confirm what items are being kept/disposed of * Onsite Contact Info * Set up start & end times * Strike start & end times * Meeting Facilitation * Maintain multiple calendars and dashboards * Schedule and lead weekly Sales meeting * Organize materials for internal presentations (prepare for meetings) * Attend weekly internal meetings between departments * Schedule meetings between Project Manager(s) and clients, and lead meetings if requested * Assist with the preparation or creation of external presentations * Contribute to the coordinator meetings * Marketing: Work with the marketing team on a variety of initiatives, including - * Updating marketing materials * Collecting and enhancing photos for social media * Ensure all photos are uploaded to the appropriate Google shared drive folders. * Alert the Director of Sales and key shareholders to upcoming marketing opportunities. * External communications * Work with the Marketing/Social Media Manager as requested QUALIFICATIONS: * Required 1-3 years of experience in events, an agency setting, and/or hospitality industries. * Excellent oral and written communication skills: Must be able to read complex and detailed notes and be able to translate to a client-facing summary of communication * Professional interpersonal skills * Must be punctual, have great attendance, and be highly attuned to strict deadlines * Detail-oriented with the ability to adopt and embrace existing systems of organizations * Flexible: Ability to adapt quickly to changes in priorities * Desire to learn, develop, grow skill sets, and advance within the company * Ability to travel when required * Ideally, a working knowledge of: * Google Suite * Copper CRM software * Flex Rental Solutions * Read and follow directions, plans, blueprints, and sketches. We Offer: • Competitive base salary, • Uncapped Commissions earnings, • Medical, Dental, and Vision Insurance, • Supplemental Medical Reimbursement Plans, • Paid Time Off & Paid Holidays, • 401k Plan with employer match, • Free Retirement Planning Consulting, • Short-term & Long-term Disability Income Protection Benefits, • Life Insurance for Teammates and Family, • Employee Assistance Program, • Recognition & Reward Program, • Perks Discount Programs, • Wellness Programs *Wizard Studios is an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

Job Description Community Engagement Program Community Organizer (CO) (Brooklyn and Bronx) Sakhi for South Asian Survivors exists to represent the South Asian and Indo Caribbean diaspora in a survivor-led movement for gender-justice and to honor the collective and inherent power of all survivors of violence. Sakhi is committed to serving survivors through a combination of efforts including—but not limited to—direct services, advocacy and organizing, technical assistance, and community outreach. Sakhi serves survivors from the South Asian and Indo-Caribbean diaspora who trace their backgrounds to Afghanistan, Bangladesh, India, Nepal, Pakistan, Sri Lanka, the West Indies, and Africa. Members of our community come from diverse backgrounds including age range, gender, religion, ethnic origin, economic and educational background, language spoken, and immigration status. We work to represent, inform, actively engage, and mobilize the South Asian community in an intersectional, intergenerational survivor-led movement for gender justice. At Sakhi we offer a unique work environment that is collaborative, fun, and committed to social justice. Members of the LGBTQIA+ community, persons of color and bilingual/bicultural applicants are strongly encouraged to apply. At Sakhi, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay and do their best work. Sakhi is an Equal Opportunity/Affirmative Action Employer. This is an hourly position that can require up to 40 hours per month and requires flexibility with the schedule. Some evenings and weekends will be required. Sakhi is looking for a Community Organizer (CO) to join our Community Engagement Program team. The mission of the Community Engagement Program is to bridge the gap between Sakhi's services and the community by fostering connections, encouraging resource access, and creating safe spaces for healing and support. Community Organizer is dedicated community members who will work through grassroots organizing, external partnerships, and leadership initiatives to raise awareness of Sakhi’s mission and provide tools to address violence and trauma. Within Sakhi, CO aims to disrupt intergenerational violence through education and information, creating safe spaces for survivors to share their experiences and seek support. This position reports to the Community Engagement Advocate and is under the overall supervision of the Community Engagement Program Manager. Position Responsibilities * Represent and outreach in areas of Brooklyn and Bronx which have large representation of the South Asian and Indo-Caribbean diaspora through individual and group efforts * Individual outreach may include grocery stores, clothing stores, medical offices, faith-based institutions (such as mosques, churches, and bodegas), health centers, laundromats, hair and nail salons, and community centers. * Group outreach can take place at cultural/health fairs, workshops and trainings, community gatherings, vigils, and marches on behalf of Sakhi. * Strong commitment to uplifting and centering the voice and leadership of the South Asian and Indo-Caribbean diaspora * Develop a network of community members to encourage and support community participation in Sakhi-led events, training, and programs * Identify and collaborate with grassroots leadership to develop strategies for advocating for survivors of gender-based violence * Build, foster, and deepen partnerships with the community, relevant organizations, and officials that support community goals * Raise awareness about gender-based violence in the local South Asian and Indo-Caribbean diaspora and dismantle the stigma about GBV through outreach activities * Learn about new developments and stay updated by attending training, courses and seminars and maintaining contact with other social service agencies. Training includes, but is not limited to, community organizing, Sakhi services, South Asian Indo-Caribbean culture, safety protocols, dealing with vicarious trauma and burnout, and escalation procedures * In partnership with the other team members, uplift and implement the vision and mission of the program including team-building retreats and other events such as workshops, and mentorship programs conducted by CEP/Sakhi * Ensure consistent and accurate reporting and documentation of all outreach activities and timesheets to the manager Eligibility and Qualifications The Community Engagement Program welcomes applications from all members of the community. The candidates should have: * Strong commitment to advancing Sakhi’s values, mission, and goals with an understanding of the various issues that the South Asian and Indo-Caribbean diaspora faces as a result of gender-based violence * Strong commitment to raising and centering the voice and leadership of the South Asian and Indo Caribbean diaspora * A commitment to diversity and social justice with practices that value and respect differences of race, age, ethnicity, age, gender identity, sexual orientation, religion etc. * Previous experience working with grassroots communities is a plus. * Ability to work well across teams * Excellent written and verbal communication skills * Knowledge of and experience with Microsoft Office and G-Suite * Fluency in Bangla * Must be 18 years of age or older * Must have flexibility, including working evenings (if there is an event) and occasional Saturdays and Sundays Compensation: CO will be provided with an hourly payment of $25 and MetroCard/Transportation as needed Application Information Applications are accepted on a rolling basis. Ideal candidates will be available to start as soon as possible. Please send a resume and cover letter to for your application to be considered. Only applicants selected for an interview will be contacted.

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. What we're looking for: A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will manage a portfolio of SMB private practices. You will be the primary point of contact for doctors, C-suite executives, office managers, and practice admins. We need a high-achieving and goal-oriented individual who is comfortable on the phones and excels at translating complex technical and fintech concepts into simple, actionable value for doctors, office managers, and practice admins who may be less familiar with our technology.Your responsibilities will include: • Managing the day-to-day relationships with private practice owners and admins to ensure high product adoption and satisfaction., • Build experiments to deliver on retention and expansion metrics such as churn reduction and feature upsells., • Using surveys, customer interviews, and deep research to determine the best communication strategy for non-tech-savvy users., • Developing the customer communication strategy for the product to simplify complex fintech concepts for medical staff., • Working closely with stakeholders across the company to further hone messaging based on direct customer feedback.You have:, • 2-8 years of Customer Success or Account Management experience., • BA degree or equivalent practice experience., • Direct experience in customer success or similar relationship-focused positions., • Background in B2B service, with a passion for helping small to medium sized businesses succeed in a highly regulated industry., • Experience working in a fast-paced environment and/or a startup., • Multiple years of experience working closely with executive-level stakeholders, demonstrating poise and professionalism., • Experience coordinating cross-functional teams and stakeholders.What we offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win., • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra., • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match., • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.The base salary range for this full-time position is $100,000 - $140,000 + commission + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location, skills, experience, and relevant training. Please note that the compensation details listed reflect the base salary only. Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email The Manager, Customer Retention Solutions is responsible for staffing and managing the sales renewal team, delivering on individual and team performance goals, providing consistent and timely coaching to staff, while promoting a positive and inclusive environment throughout the department. The Team Lead will work with other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction in a remote/hybrid environment. Candidates must be located in the tri-state area (New York, New Jersey, Connecticut) as in-office presence is required monthly. What You Will Do: • Monitor, assess, and address the team's customer approach and outreach through various sales tools, and in accordance with company policies and procedures, • Manage reporting system and financial information pipeline in salesforce with management team, • Review Dashboards and generate reports within salesforce and deliver findings to team members to align performance and accountability, • Act as a player/coach to maintain both individual and team sales unit and volume goals, including offsetting monthly department goals as required, • Contact, manage, and follow up with merchants' requests, concerns, and needs in a timely fashion, • Act as escalation contact for team and merchants, as appropriate, • Maintain, grow, and build good rapport with key decision makers with client(s), • Review, facilitate, and expedite renewal submissions and contract funding for individual and team sales, • Inspire and create a motivating environment through coaching, mentoring, and enablement, • Provide opportunities to participate in both formal and informal developmental activities, • Collaborate with team to build short- and long-term learning plans, • Encourage open, candid exchange of ideas, and respectful challenges to status quo, • Work with senior leaders and department head, to set expectations for all team members and hold employees accountable for results, • Define objectives, identify, and evaluate trends and options, • Promptly address performance issues, working with HR as appropriate, • Lead hiring, performance management, compensation, and evaluation of team members, • Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs, • Other tasks and duties, as required by management What We're Looking For: • Bachelor's degree preferred or equivalent combination of education and job experience, • 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering, • 4+ years of people management and coaching experience, • Experience being a SME contributor for policies and procedures, • Experience driving metric and quality performance within a 30-day cycle, • Experience in performance management, • Excellent verbal, written, and interpersonal communication skills, • Excellent organization and time management skills, • Ability to deal with ambiguity and change, • Ability to perform in a high intensity environment, • Ability to compute business math, • Proficient in Microsoft Suite, CRM Kapitus Total Rewards Package Includes: • Competitive Base of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Incentive Commission Compensation Eligibility – earned monthly, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high-to-medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle, • Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross-departmentally to provide product expertise, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption stats to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription. You Are, • An Excellent communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience, • Motivated to drive outcomes for your customers, you see Customer success as your own, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Lover of technology and someone who wants to learn how your customers use our products, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced start up environment, and skilled at prioritizing incoming requests, • Strategic thinker, at your happiest when problem-solving, and comfortable making decisions, • Independent, but also a team player, • BA/BS in a relevant subject is required, • 5-6+ years in a client-facing role within a CSM, professional services, or technical consulting role, • Effective customer-facing communication skills. Proven success in and genuine enthusiasm for working directly with customer, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Enterprise, Strategic customers, • Excellent verbal and written communication skills, including the ability to chair meetings or host webinars, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude., • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description PURPOSE OF POSITION: To be responsible for providing a high quality of Customer Service in a broad variety of activities. Will be called on to work in both the Teller and Customer Service areas, according to needs. Responsible for presenting full array of Amalgamated Bank’s products to existing and potential customers at the Branch and at off-site events. Support branch management in achievement of branch performance metrics ESSENTIAL JOB FUNCTIONS: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedure, including but not limited to the Bank’s CIP and customer service policies, • Proactively present and cross sell Bank products, through probing questions and offer appropriate products and services based on customer responses, • Perform all functions to open and maintain new and existing accounts, • Actively promote the Bank and its products and services. This will include setting - up a table outside the branch and handing out information when necessary, • Participate in off-site sales calls, branch networking, community and CRA activities, • Resolve customer complaints regarding sales, services or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner, which may include preparing and submitting written correspondence to respective departments, • Maintain correspondence with customers and back office by following-up to ensure resolution, • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies, • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs, • Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file, • Perform various administrative duties as directed by Branch Manager Responsibilities behind Teller Line: • Perform all RBR duties such as stop payment orders, accept payment for rental of safe deposit boxes, process deposits / withdrawals, cash checks etc, • Assist other RBR’s in balancing daily transactions, verifying tickets and daily balancing of the teller area. Assist RBR’s with complex work related matters (i.e. check cashing.), • Research and investigate customer claims in archive area, in matters relating to missing deposits, missing checks, original ATM envelopes, etc., to help resolve issues for customers in a timely manner, • Perform RBR functions as assigned. Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file General Responsibilities: • Assist Officers in performing various Branch functions and Branch reports, as requested, • Render priority services to customers in need of special handling, • Perform various related clerical duties as directed, • Knowledge and use of the Bank’s Redi system to keep current with updates to policy and procedures KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIREMENTS: • High School Diploma or equivalent, • Minimum of two (2) years Teller experience required or successfully completing the teller training course in lieu of Teller experience, • Strong interpersonal and communication skills to build rapport with prospective and existing customers, • Must be flexible to work and/or transfer throughout the network, on an as needed basis, • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems Our job titles may span more than one career level. The starting hourly salary for this role is between $25.00– $30.01 an hour. The actual pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionStrength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our most strategic customers from implementation to renewal. As a Principal CSM, you will be assigned to a portfolio of our largest customers and be responsible for the success of those accounts. Your main goal will be to ensure key executive stakeholders happy and satisfied with the products they have purchased. Our Principal CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. You will be responsible for managing the executive relationships, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. Your Mission • Establish relationships with senior executive sponsors to become a strategic and trusted advisor throughout the lifecycle of our largest customers, • Elevate our operational components of how we deliver towards our customers, • Act as the primary contact and sherpa to help your customers navigate OneTrust cross-departmentally to provide product guidance, • Accelerate customer solutions through knowledge of their business and best practice guidance, • Deliver proactive communication and manage mission-critical escalations, • Align customer's roadmap with our product roadmap, • Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests., • Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value, • Deliver quarterly business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives, • Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities., • Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy, • Utilize adoption statistics and present health check data in meetings to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities., • Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment OneTrust and fully leverage their subscription.You Are, • A persuasive communicator, you understand how messaging resonates with executive audiences at large corporations and how to tailor your style to meet the audience, • Accustomed to proving return-on-investment for complex software solutions, • Motivated to drive value-based outcomes for your executive stakeholders, • Comfortable holding other stakeholders accountable and unafraid to get loud when needed, • Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs, • Steady in the face of business-critical issues and capable of handling customer escalations, • Thrive in a fast-paced environment, and skilled at prioritizing incoming requests, • Able to drive change into our teams to deliver a better customer experience, • Willing to travel, job requires (Estimated 10-20%), • BA/BS in a relevant subject is required, • 6+ years in a client-facing role within a CSM role for strategic customers, • Proven success and genuine enthusiasm for working directly with large customer and executives, • Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management), • Management of Strategic customers including Fortune 500 companies, • Experience coordinating, hosting, and leading strategic meetings with C level executives, • Ability to build relationships with key customer stakeholders at all levels, including C-suite level, • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment, • Experience navigating B2B Enterprise SaaS solutions with an enthusiasm for technology, • Experience using SFDC, Gainsight and other CS Technology applications Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in New York City, New York! As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. You're excited about this opportunity because you'll: • Interact with customers to learn how their business works, define success criteria, and build out a customer journey to help them reach their business goals, • Train, onboard, and support our customers in their usage of Dealpath in an effort to ensure adoption, • Produce and deliver web-based and in-person training seminars for customers, • Field phone and email based support inquiries from customers, • Assist with the creation of self-service documentation and video-based training materials, • Work cross-functionally with Dealpath's Sales, Marketing, and Product teams to relay customer use cases, develop success assets, and resolve product escalations, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Help the Customer Success team build out process and success metrics to accelerate the scaling of this functionWe are excited that you are:, • A self-motivated team player, ready to embrace a fast paced, high-growth environment, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issuesQualifications:, • Bachelor's degree or higher, • 1-5 years of customer success and/or account management, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers, and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google SheetsFor Bonus Points:, • Experience working for an enterprise SaaS company, • Experience servicing commercial real estate firms, • Interest in commercial real estate, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy, 3 days in office (Tues/Wed/Thur)., • The estimated pay range for New York City, New York candidates is $95,000 - $100,000 base, & $10,000 - $25,000 variable compensation., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer., • Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes available. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, CBRE, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible for driving retention, growth, and customer satisfaction, and for building scalable processes and success metrics that help the Customer Success function scale. This is a people-leadership role for someone who is customer-obsessed, product-focused, and energized by coaching others, improving team performance, and partnering cross-functionally to deliver customer value. What You'll DoPeople leadership, and team development • Manage, coach, and develop a team of Customer Success Managers—setting clear expectations, driving performance, and building a high-feedback culture., • Support hiring, onboarding, and enablement to grow a high-performing Customer Success team., • Create team operating rhythms (1:1s, performance reviews, pipeline/account reviews, best-practice sharing) to increase effectiveness and consistency.Own retention, growth, and customer outcomes, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts; support CSMs in executing strong account plans and renewal motions., • Partner with customers to build a customer journey that helps them reach business goals and realize measurable value from Dealpath., • Identify risks early, lead escalation management when needed, and drive resolution plans to protect renewals and customer trust.Partner with Implementation and deliver onboarding excellence, • Collaborate with Implementation during onboarding to understand each customer's success criteria and system configuration, and ensure a smooth transition to Customer Success., • Build and improve onboarding programs for enterprise and strategic accounts, including new-hire enablement for customer teams.Training, support, and customer enablement, • Oversee the production and delivery of web-based and in-person training programs for customers to drive adoption and workflow mastery., • Support the team in handling customer inquiries via phone and email, ensuring high-quality responses and consistent follow-through.Cross-functional collaboration and scaling the function, • Work cross-functionally with Sales, Marketing, and Product to relay customer feedback, develop case studies, and resolve product escalations., • Lead the development of Customer Success processes, playbooks, and success metrics to accelerate scaling and improve predictability.Required Qualifications, • Bachelor's degree or higher., • 6–9 years of experience in customer success, account management, consulting, and/or commercial real estate-related roles, with experience managing enterprise relationships., • 2+ years of people management experience (or strong team-lead experience with clear coaching and performance ownership)., • Strong written and verbal communication skills, including comfort presenting to senior executive audiences., • Demonstrated ability to manage ambiguity, problem-solve, and drive outcomes in a fast-paced environment., • close attention to detail and accuracy; strong proficiency in Excel / Google Sheets., • Ability to effectively partner and collaborate with technical and non-technical colleagues., • Experience with software renewals, strategic upsell processes, and conflict resolution, • Experience servicing commercial real estate firms, asset managers, private equity, private credit, or investment managers; commercial real estate background. Nice to Have, • Experience building and scaling a commercial Customer Success program, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $138,000–$148,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $172,500–$185,000. This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: • 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role., • 1+ years experience utilizing a CRM software system, Salesforce preferred., • Experience in a scaled customer success environment, maximizing impact for a large range of clients through scalable motions executed at key moments in a customer's journey., • Proven ability to adopt new technologies and teach others effectively., • Strong communication and sales acumen, with the ability to understand the true needs of the customer, helping them tap into the full value of Melio's platform for their unique business., • Takes an analytical, strategic approach to our customers' success, constantly iterating to improve the whole customer experience., • Excited to bring new processes and procedures to continue to develop the customer journey at Melio., • Enjoys working cross-functionally with other teams across the organization on a diverse range of internal and customer-facing initiatives., • Excellent time-management skills, as well as the ability to remain flexible as the company and role evolves., • Passionate about speaking with and building relationships with small business owners, helping their businesses succeed with Melio., • Experience working with small businesses in an account management or customer success capacity., • Own all strategic actions associated with customer engagement and retention efforts., • Build dynamic relationships with your customers through meaningful interactions and comprehensive engagements, developing a deep understanding of their business needs to drive retention., • Lead customers through early adoption and proactively guide them through lifecycle stages, educating on best practices, removing friction, and accelerating time-to-value., • Continuously evaluate customer health signals and feedback to surface churn risks and growth pathways across the customer lifecycle., • Execute proven sales methodologies to guide strategic customer conversations, deepen discovery, and influence outcomes for the customer and the business., • Share ownership of "one-to-many" motions (e.g. webinars), when required, to support customer education at scale, • Work collaboratively alongside relevant Melio departments to ensure the voice of the customer is constantly elevated in a digestible, actionable format, and that the customer is receiving the utmost support and satisfaction., • Proactively evaluate best practices when it comes to processes and procedures within the Customer Success role; suggest changes or enhancements to existing procedures to ensure the team's motions are aligned with the goals of customers and the business. As a Customer Success Manager, you will manage Melio's most valuable customers, overseeing the strategic growth and retention of top-tier accounts. You will act as a consultant at key milestones to ensure long-term success, drive deeper platform usage, and identify new avenues for expansion. Additionally, you will regularly surface customer feedback to internal stakeholders, including leadership, Product, Voice of the Customer, and Strategy teams to continue to enhance the platform. You will own the consolidation of this feedback as well as the packaging and presentation of the insights. About Melio USA: • Competitive compensation packages: We strive to make each and every employee feel valued and appreciated., • The annual base salary range for this position is $70,000 - $85,000 with an with an additional bonus component, • Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA., • 401K matching and stock options: Feel the investment of working at a hyper-growth startup., • Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees., • Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it., • Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week., • Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well! Melio's diversity, equity and inclusion efforts have always been a top priority within our team. We are an Equal Opportunity Employer, and all of our employees encompass different strengths, experiences and backgrounds. DEI within Melio prioritizes race, gender, age, disability status, veteran status, sexual orientation, religion and many other parts that make up one's identity. Having a diverse team across all offices is key to our success, and inclusion is each #TeaMelio member's responsibility. Melio accepts job applications on an ongoing basis until the position is filled. If you are interested in applying for this job opportunity, please do so directly on our careers page (or if you're here already, scroll down and apply now!). This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. The CS Enablement Manager is a key partner to our global Customer Success organization, ensuring our teams are fully equipped to deliver strategic value, drive retention, and uncover opportunities for growth across our platform. Reporting directly to the VP of Customer Success, this role owns the global CS enablement strategy across multiple regions and customer segments. The ideal candidate has a strong track record designing and delivering impactful enablement programs for post-sale teams, along with a passion for customer outcomes and data-driven value realization. Familiarity with e-commerce and recurring revenue models is a strong advantage. What you'll do • Become a subject-matter expert in the e-commerce landscape, Yotpo's products, value drivers, and customer use cases, translating complexity into scalable enablement that empowers CSMs to influence business outcomes., • Deeply understand the Customer Success workflow (shadowing CSMs, Support, AMs, and key cross-functional partners) to ensure training aligns to real-world responsibilities and challenges., • Partner with CS leadership to identify skills and knowledge gaps, develop plans to close them, and measure the impact., • Design and own onboarding & continuous enablement programs that develop core skills, including proactive account management, risk mitigation, commercial collaboration, and value realization., • Standardize and evolve enablement resources such as success playbooks, QBR frameworks, product positioning guides, and consultative guidance tailored by segment and motion., • Build interactive learning experiences and hands-on exercises to ensure concepts are applied, not just learned., • Leverage insights from Gong and CS data to identify coaching opportunities, refine enablement content, and measure the effectiveness of initiatives—iterating to drive meaningful customer impact, scale, and consistency across the global CS team., • Operationalize ongoing product readiness, transforming releases into actionable guidance for customer conversations, adoption, and ROI storytelling., • 3–5 years of Customer Success enablement or similar post-sales enablement experience, ideally in SaaS., • Familiarity with Customer Success methodologies (e.g., value-based success planning, adoption frameworks, health scoring, QBR/EBR best practices)., • Experience with enablement and business systems such as Gong, LMS/CMS platforms, and Salesforce., • Strong knowledge of recurring-revenue motion dynamics (retention, expansion, churn prevention)., • Ability to synthesize complex information and create crisp, relevant enablement for frontline teams., • Proven track record designing and executing high-impact enablement programs globally. Comfortable working in a fast-paced, evolving environment with cross-functional stakeholders in multiple time zones. If you don't meet 100% of the qualifications outlined above, that's okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $110,000-125,000 Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. #LI-Hybrid

Job Description Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of the Practice Associate Career Ladder! Job Summary: Now Hiring for Multiple Positions in Manhattan. The Practice Associate II is responsible for ensuring an exceptional patient experience during patient arrival, patient departure, interactions relating to registration and appointment scheduling as well as other administrative inquiries. The Practice Associate II is part of a team that delivers an exceptional patient experience through kindness, inclusion, integrity, accountability, and excellence. Job Responsibilities: • Greet patients and visitors & answer patient telephone calls promptly., • Review the daily and weekly schedule frequently to ensure accuracy of the visit provider, appointment duration, patient insurance participation status with the visit provider, visit reason, and visit type. Proactively resolve issues discovered in the review with limited involvement of the patient., • Obtain all required registration and intake information from patients necessary for an efficient check-in process; verify and/or update any new insurance eligibility, benefits, or other information prior to the start of the patient appointment in the electronic health record (EHR); accurately indicate arrivals, cancellations, and no-shows in the EHR., • Schedule follow-up appointments, referrals, and other related tests as requested by the provider. Obtain prior authorizations and referrals for follow up care as needed by insurance plan., • Coordinate and schedule office visits and procedures. Schedules ancillary services on behalf of patient and prepares requisitions., • May collect all time-of-service and past due payments prior to the start of the appointment. Settle cash drawer in the EHR on a daily basis., • Communicates insurance participation, financial responsibility (if applicable) and time of service policy to patient population., • May rotate to other sites as needed., • May assist Supervisor/Manager with special projects as needed., • High school diploma or equivalency is required., • A minimum of 3 years’ relevant experience., • Intermediate knowledge/proficiency of Medical Terminology., • Good organizational and problem-solving skills, and the ability to set priorities among multiple competing objectives, tasks and initiatives is required., • Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations., • Excellent relationship management skills including, but not limited to, emotional intelligence, interpersonal skills, empathy, and ability to handle situations with respect, tact and sensitivity., • Candidate must demonstrate excellent verbal and written communication skills., • Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact and sensitivity in stressful situations., • Working proficiency of Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs. Company DescriptionAt 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.At 61st Street Service Corporation, we are committed to providing our clients with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive, comprehensive Benefit package to eligible employees, including Healthcare and various other benefits, including Paid Time off to promote a healthy lifestyle.\r\n\r\nWe are an equal employment opportunity employer, and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

Job Description About Bobbie Bobbie is creating a parenting culture of confidence, not comparison. And it starts with how we choose to feed our babies. We crafted our European style infant formula with purposefully sourced, organic ingredients to give parents a product they are proud to feed their babies, direct to their doorstep. Bobbie is proud to be the only US formula that is designed to meet both FDA and EU standards. Although 83% of parents turn to formula in the first year of their baby's life, this is the silent majority that is often shamed for not being able to exclusively breastfeed. Co-founded by two moms and created by a team of mom scientists, nutritionists, pediatricians, and lactation consultants, the Bobbie team knows first hand that there is no one size fits all for feeding. With Bobbie, we hope you can Bottle Boldly. The Role This Contractor position will report to Bobbie's Medical Sales Manager and work within the Medical channel of the company. You will be engaging with healthcare professionals while clinically promoting Bobbie. You should have the ability to communicate professionally the clinical qualities of both of our brands. You will work with the team to uncover new medical leads and opportunities. The ideal candidate is comfortable making introductory sales calls, having clinical conversations with health care professionals, and building relationships with medical practices. What you will accomplish: • In-person field sales and in-servicing in targeted geographic areas, • Support regional sales events as needed, • Support digital outreach and inbounds as needed, • Lead list generation, • Hubspot CRM data entry and management for individual accounts What we would like you to have: • Availability to commit to 5-10 hours of work weekly, 90% in the field, • Ability to work autonomously with minimal guidance, • Ability to quickly learn new technologies (Slack, Hubspot, data entry), • Vehicle and unrestricted driver's license, • Ability to work in a fast-paced environment, • Willingness to pivot with changing strategies, • Strong written and verbal communication skills, • Organized, problem-solving, results, and relationships oriented approach, • Budget and Time Management skills, • Clinical Setting Experience, • Clinical degree (RD, RN, LPN, OT, SLP) is preferred but not required, • Experience in a sales role for a fast-growing CPG company preferred, • Be Radical - We are change makers, rule breakers and stigma shakers. We are unapologetically bold and use our megaphone for good., • Nurture the Tension - Parenthood is full of healthy tension, and so is building a company. We embrace the unknowns, practice humility and are a culture of learners., • Deliver Ounce by Ounce - Our customers have entrusted us to feed their babies. We lose sleep over the details, so they don't have to. $35-$45 per hour, depending on experience, credentials, and geographic location. Contract Length Agreement: 3 months with opportunity to extend At Bobbie, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives. Bobbie is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law. Bobbie Personnel Privacy Policy and Notice at Collection

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Position Title: Bilingual Call Center Representative Department: Dispatch Location: Corporate Headquarters Employment Type: Full-Time Schedule: 10:00 AM - 6:30 PM Job Summary: We are seeking a dedicated and enthusiastic Bilingual Call Center Representative to join our customer service team. This role is essential in providing exceptional service to our Spanish-speaking customers. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to handle customer inquiries effectively. Under the supervision of the Customer Service Manager, the Call Center Representative is primarily responsible for inbound and outbound calls surrounding student transportation operations at the NYCSBUS not-for-profit organization. Representatives of the NYCSBUS Call Center team answer and address incoming calls from members of the community inquiring about a range of questions and concerns. Will provide generalized feedback, provide comprehensive information, check location of buses, take notes, and record discrepancies. -Responsible for thorough record and rapid response time. Will often troubleshoot situations by providing callers with information received by Customer Service -Representatives or utilized technology systems via phone and email communication modes. -Answers incoming phone calls from parents, guardians, school officials and their staff, community members, or others as needed; responds to received inquiries, concerns, or complaints in a timely and appropriate manner -Responsible for email communication in same fashion as phone services; provides callers or emailed inquiries with same rapid response with detailed information and guidance -Researches required information using the available resources in technology capability, Customer Service Representatives, Field Supervisors, Routers, or others as needed -Thoroughly listens to callers inquiry and provides information in a professional and sincere tone and direction -Enters caller information and details of the call into incident management tracking system; may be required to provide record of call logs as needed; records details of comments, inquiries, complaints, and actions taken -Identifies escalating priority issues and reports situations to leadership as soon as possible -Re-routes inbound calls to the appropriate resources, as needed; keeps an updates organization call list and chain of command -Follows up on complicated customer calls where required -Completes call notes and call reports as necessary; updates as needed -Obtains and evaluates all relevant data to handle complaints and inquiries -Ensures full comprehension of GPS bus tracking software and other available tools in order to provide accurate and up to data information to callers -Manages administration of first step by getting information to whom it needs to go; communicates and coordinates within internal functions including routing and financial departments -Responsible for completing all necessary training including de-escalation and customer service technique -Perform other duties as assigned and directed Experience: 1 year of experience in a Call Center Representative role for a large organization, and/or; 1 year of demonstrated experience in a generalized customer service role may suffice for the right candidate High School Diploma or equivalent Established experience in complaint resolve and incident management a must Demonstrated ability to improve organizational procedures and work effectively to improve operations Experience in data collection and information sorting Experience in customer service outreach techniques and methods Strong written and verbal communication skills Ability to work a flexible schedule Multilingual speaking and writing skills a plus

Job DescriptionAbout Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: * Business Insider named us an "enterprise startup to bet your career on" * Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world * Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America * Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Customer Success Manager to join our growing Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner. In this role, you will also be responsible to: * Develop and maintain strategic business relationships with customers to drive adoption and retention. * Provide technical Workato product expertise. * Be the expert in deployment models and governance structures and share best practices from a business and technical perspective. * Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes. * Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups. * Actively coach and mentor the broader CSM team, contributing to overall team development * Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution. * Provide quantitative/qualitative analysis to inform team decision-making and product roadmap. * Become the trusted customer advisor and be the customer advocate within Workato. * Be available to work US hours. RequirementsQualifications / Experience / Technical Skills * BS or equivalent education * 5+ years of experience in consulting, customer success management and technical account management. Prior experience as a Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred * Experience in Integration and/or business automation. * Understanding of large complex businesses with many stakeholders. * Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations. * Comfortable operating with revenue targets. * Impressive track record of high customer retention and growth. * Strong sense of customer empathy and customer-centrism. * Excellent interpersonal and communication skills. * Strong problem solving and analytical thinking. * Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments. * A passion for and belief in the power of automation to drive business value. * Prior Experience in Digital Transformation preferred. * Experience in Integration and/or business automation. * Past lead experience is a plus. Soft Skills / Personal Characteristics * Ability to effectively prioritize tasks and manage time, even under high-pressure situations. * Highly organized, able to manage many projects concurrently. * Issue management and resolution-focused. * Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders. * Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set. * Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience. * Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly. * Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. For New York applicants, the base pay for this role may range between $95,000 - $130,000 plus variable, benefits, perks, and equity. (REQ ID: 2627)

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview CAMBA’s LGBTQ+ Social Connection and Inclusion Program: RISE Program aims to reduce transmission of HIV, with a focus on men who have sex with men of color (MSMoC), including those who identify as transgender or gender nonconforming (TGNC). RISE will address health promotion through social media campaigns for MSMoC with messages about relevant health issues and preventive health strategies. RISE will also address the social determinant of health (SDOH) social isolation by creating safe, positive spaces for MSMoC to develop meaningful social connections and benefit from the support of peers in overcoming emotional, social, and health issues. The program will conduct support groups for specific LGBTQIA+ populations and host public events open to all LGBTQIA+ individuals in the community. Lastly, RISE will navigate clients to LGBTQIA+-friendly resources in the community with a focus on HIV prevention and legal services that address domestic violence, workplace discrimination or harassment, housing discrimination, and tenancy issues. RISE will provide services to 450 participants. Position: P/T Client Advocate I Reports To: Assistant Program Manager Location: 1259 Flatbush Avenue What The P/T Client Advocate I Does: The incumbent will conduct both online and in-person outreach to recruit MSM and TGNC clients for program services, as well as create and post content for online campaigns to address HIV prevention and other health topics. The Client Advocate will co-facilitate support groups and help organize public events for the LGBTQIA+ community. The Client Advocate will also assist clients in attaining their goals by conducting navigation to link clients to appropriate HIV prevention, health, legal, and social services. This work is carried out in support of the goals and mission of CAMBA. • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Prepare marketing materials for the program., • Create and post content for social marketing campaigns addressing HIV prevention and other health concerns for MSMoC., • Conduct outreach activities at high-risk venues to market the program in order to recruit new clients and re-engage former clients., • Develop action plans with clients enrolled in navigation or support services., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • In collaboration with program staff, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Contact clients via telephone, mail and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes., • Escort clients to appointments (educational, medical, social service, etc.)., • Provide all required information for weekly/monthly/quarterly/annual reports., • Create and maintain client files and make copies of all client documents., • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Assist clients in completing all CAMBA intake applications and forms., • Schedule appointments for client with referral organizations., • Input client data and client progress information into automated database., • Participate in evaluation activities, such as conducting surveys with support group and event participants. Education, Licenses and/or Certifications Required: • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite., • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues., • Experience and/or comfort conducting online outreach via social media and dating/”hook-up” apps and websites., • Required to work occasional evenings/weekend days Preferred Qualifications: • Bi-lingual English/Spanish preferred. Compensation: $21,583 annually Status: Part-time Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR DrxHU8rxxN

Job DescriptionIndustry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you! We are seeking a Customer Success Engineering (CSE) Manager to lead, grow, and enable a high-performing CSE organization. This leader will oversee delivery execution, customer outcomes, capacity planning, and operational excellence — while driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set the bar for solution advising excellence, evolving a proactive methodology where engineers leverage insights, anticipate risks, reduce escalations, and accelerate customer success. This role blends people leadership, delivery oversight, enablement strategy, and cross-functional partnership.What You'll OwnTeam & People Leadership • Manage, mentor, and develop a team of CSEs — improving technical depth, advising skills, and business understanding., • Build a culture of proactivity, ownership, continuous improvement, outcome focus, and customer value creation., • Ensure CSEs demonstrate core IC competencies: solution advising, implementation, enablement, reporting/AI insight usage, and proactive risk identification., • Run structured coaching, 1:1s, shadow programs, learning paths, and development planning., • Lead hiring, capability leveling, career pathing, and talent calibration., • Drive the hiring and development of a new CSE team in 2026 — building foundational capabilities, onboarding structure, and the operating rhythm for a growing organization.Delivery & Execution Management, • Oversee customer engagements focused on configuration, implementation, enablement, optimization, and ongoing impact delivery., • Maintain visibility into assignment timelines, capacity, blockers, and outcomes., • Ensure best practices in solution design, build, rollout, testing, and production readiness., • Validate that CSEs understand customer business cases and translate them into high-impact WalkMe solutions., • Engage directly with customers — particularly for critical, strategic, or high-risk engagements — to ensure the right plan, approach, and solution has been delivered., • Guide CSEs in delivering workshops, training sessions, office hours, and ongoing learning programs that accelerate adoption and maturity.Customer Value, Adoption & Retention, • Drive CSAT, feature utilization, time-to-value, expansion influence, and renewal outcomes., • Ensure the team monitors usage signals, reports, workflows, and AI insights to identify risks early., • Support escalations for complex or strategic accounts while coaching IC ownership and self-resolution., • Promote a value-focused advising approach rather than task-focused execution.Operational Excellence & Methodology Ownership, • Build and scale playbooks, documentation, frameworks, and delivery patterns for repeatable success., • Reinforce proactive work methodology — structured communication, early risk flagging, mitigation planning., • Optimize tooling, reporting, assignment intake, forecasting, and utilization workflows., • Collaborate with CSM, TAs, Sales, Support, and Product to strengthen cross-functional alignment and execution., • Translate field learnings into product feedback, feature requests, and usability improvement recommendations.Enablement & Scaling Content, • Create and expand knowledge assets: guides, workflows, documentation, best-practice standards., • Support customer and internal enablement programs such as training, workshops, and learning series., • Define skill frameworks, expectations, and development tracks for CSE professional growth.What You Need to SucceedQualifications, • 5+ years in customer-facing technical roles (CSE, Solutions Engineer, Technical Advisor, PS/Enablement roles, etc.), • 2+ years of people management or leadership experience preferred., • Strong technical understanding of SaaS/web technologies (HTML/CSS/JS), integrations, and data workflows., • Ability to understand business needs and translate them into effective WalkMe solutions., • Skilled in report interpretation and AI insight usage to drive decisions and actions., • Excellent communication and stakeholder management across business and technical teams., • Strong organizational skills with ability to manage multiple workstreams and priorities., • Passion for coaching talent, improving operational maturity, and driving measurable outcomes.Nice to Have, • Experience with WalkMe or digital adoption platforms., • Familiarity with SAP, enterprise integration patterns, IDP/SSO configuration, extensions/snippet deployment., • Background in customer enablement, advisory programs, or technical training., • Experience scaling self-serve maturity and knowledge resources.Success in the role, • CSE team delivers consistently and with high quality across strategic work., • Customer adoption grows through proactive insights, advising maturity, and business alignment., • Escalations decrease as risks are identified and mitigated early., • Playbooks, documentation, and repeatable delivery assets reduce variability and accelerate execution., • CSEs operate with proactive rhythm — leveraging data/AI signals to drive outcomes rather than respond to issues.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview CAMBA’s Resources for Inclusive Support and Empowerment (RISE) Program aims to reduce transmission of HIV, with a focus on men who have sex with men of color (MSMoC), including those who identify as transgender or gender nonconforming (TGNC). RISE will address health promotion through social media campaigns for MSMoC with messages about relevant health issues and preventive health strategies. RISE will also address the social determinant of health (SDOH) social isolation by creating safe, positive spaces for MSMoC to develop meaningful social connections and benefit from the support of peers in overcoming emotional, social, and health issues. The program will conduct support groups for specific LGBTQIA+ populations and host public events open to all LGBTQIA+ individuals in the community. Lastly, RISE will navigate clients to LGBTQIA+-friendly resources in the community with a focus on HIV prevention and legal services that address domestic violence, workplace discrimination or harassment, housing discrimination, and tenancy issues. RISE will provide services to 450 participants. Position: Bilingual (Spanish) Client Advocate Reports To: Assistant Program Manager Location: 1259 Flatbush Ave, Brooklyn, NY 11226 What The Client Advocate Does: • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Prepare marketing materials for the program., • Conduct outreach activities at high-risk venues to market the program in order to recruit new clients and reengage former clients., • Develop action plans with clients enrolled in navigation or support services, • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization, • In collaboration with program staff, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Contact clients via telephone, mail and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes., • Escort clients to appointments (educational, medical, social service, etc.)., • Provide all required information for weekly/monthly/quarterly/annual reports., • Create and maintain client files and make copies of all client documents., • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Assist clients in completing all CAMBA intake applications and forms., • Schedule appointments for client with referral organizations., • Input client data and client progress information into automated database., • Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization., • Good written & verbal communication., • Computer literacy in Microsoft Office Suite, • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues., • Experience and/or comfort conducting online outreach via social media and dating/ ”hook-up” apps and websites. • Bi-lingual English/Spanish preferred. Compensation: $43,000 annually Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR pS53cJgEri

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Financial Services Sales & Marketing Expert Type: Contract Compensation: $45–$65/hour Location: Remote Role Responsibilities • Build a realistic digital workspace centered on the Drive folders you use day-to-day, including pitch decks, client briefs, and campaign calendars. Incorporate platforms like Salesforce Financial Services Cloud, HubSpot, or Marketo., • Design multi-step tasks grounded in real workflows that challenge frontier AI agents by navigating multiple apps, files, and stakeholders., • Collaborate with other financial-services sales and marketing experts to design environments, shape task scope, and review scenarios for realism and rigor., • Work asynchronously with research teams to refine task designs and evaluation criteria for financial-services agent benchmarks. Must-Have • 3+ years of full-time sales, relationship-management, or marketing experience at a Fortune 500 bank, wealth or asset manager, or insurer., • Background in wealth-management, corporate banking, asset-management distribution, retail-banking marketing, or compliance-reviewed marketing., • Day-to-day use of Salesforce Financial Services Cloud, HubSpot/Marketo, and Tableau/Power BI., • Series 6/7/63/65/66 or insurance licenses., • Upload resume, • AI interview based on your resume #hiringmercor

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: MICA Specialist Reports To: Assistant Program Manager Location: Brooklyn, NY What The MICA Specialist Does: • Serve as a liaison with outside organizations regarding such matters as employment, education, healthcare, housing, social services, legal issues, etc., • Assist clients in reducing/stopping their alcohol and other drug use by identifying and referring clients to appropriate services both within and outside CAMBA., • Provide individualized counseling on drug and alcohol addiction and related topics., • Counsel clients in dealing with drug and alcohol use and such issues as: behavior, educational progress, family dynamics, mental and physical health, housing, personal finances, substance abuse, mental and/or physical trauma., • Develop and facilitate group counseling sessions on drug and alcohol use and related topics (i.e., psychological education, learning triggers, skill development, maintaining sobriety, etc.)., • Consult with others to determine causes of client problems and effect solutions., • Conduct assessment to determine clients alcohol and other drug use., • Conduct initial intake and assessment of clients’ needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment., • Assist clients in advocating for themselves in order to gain housing stability., • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file., • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf. • Bachelor’s Degree required. Minimum Experiences and Skills Required: • Three years of experience working with individuals with mental health and/or substance use disorders. Strong interviewing, assessment, and counseling skills., • Ability to maintain accurate documentation and manage client records in electronic databases., • Strong communication, problem-solving, and crisis-intervention skills with the ability to engage diverse populations. Preferred Qualifications: • Bi-lingual in any other language preferred., • CASAC preferred. Pre and/or Post Employment Requirements: • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Compensation:$51,500-$54,600 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR FVOtR3SvYN