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  • Restaurant Manager
    Restaurant Manager
    11 hours ago
    $60095.75–$74000 yearly
    Full-time
    Long Island City, Queens

    Position & Perks: Restaurant Manager – Panera Bread At Panera Bread, we believe food should be good for you—and so should your career. We are hiring Restaurant Managers who lead with heart, inspire their teams, and create welcoming cafe environments where guests and associates feel valued. As a Panera Bread Restaurant Manager, you will oversee daily cafe operations, develop future leaders, and help deliver the fresh food and friendly service Panera is known for. What We Offer • Competitive management pay, • Health care benefits (medical, dental, vision, FSA), • Flexible scheduling to support work life balance, • Paid Time Off, • 401k with company match, • Paid, on the job leadership training, • Meal and cafe discounts, • Dining perks across all our brands, • Discounts with partner brands including Verizon, Dell, gyms, and more, • Real advancement and long term career growth opportunities, • WOW a Friend Foundation – Employee Assistance Program Responsibilities: What You Will Do Operational Excellence and Guest Experience • Lead day to day cafe operations while ensuring a consistently warm and welcoming guest experience, • Uphold Panera food quality, safety, and service standards, • Ensure compliance with company policies and all local, state, and federal regulations People and Culture Leadership • Hire, train, coach, and develop a high performing cafe team, • Foster a people first culture built on respect, teamwork, and growth, • Empower Assistant Managers, Shift Supervisors, and associates to succeed and advance Business and Financial Management • Drive sales, labor efficiency, and cost controls to meet business goals, • Support financial performance through planning, execution, and accountability, • Protect company assets and maintain strong operational controls Community and Brand Engagement • Represent Panera Bread within the local community, • Support cafe marketing initiatives and guest engagement efforts, • Live Panera mission of serving food with purpose every day Qualifications: • 1 to 3 plus years of restaurant or retail management experience, • Strong leadership, coaching, and communication skills, • Passion for guest service and team development, • Ability to lead in a fast-paced environment, • ServSafe Food certification a plus, training provided If you are ready to lead with purpose and grow your career with a brand that values people and quality, apply today to become a Restaurant Manager at Panera Bread.

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  • Barista
    Barista
    1 day ago
    $17–$18 hourly
    Part-time
    Bedford-Stuyvesant, Brooklyn

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate barista to join our growing team! Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors. When you join our team, you'll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do. You'll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee, and are always ready to lend a helping hand to a colleague, and you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • Work with top of the industry equipment and high quality, locally roasted coffee, • Manage your time effectively and multi-task with efficiency that does not compromise quality, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep your barista station sparkling, no one likes working in a messy place!, • Investigate and resolve any guest concerns What we're looking for: • You have third wave coffee experience, • You have minimum 2 years barista experience, • You are an experienced front of house professional with a sweet tooth for cookies, • You make people feel good---your team and guests alike, • You work positively and collaboratively to achieve the highest standards of delivery, • You learn quickly and are able to adapt to maman's unique culture, • Flexible schedule that will include weekends, holidays, and special events, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

    No experience
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  • Cashier / Sales Assistant
    Cashier / Sales Assistant
    21 days ago
    $16.5 hourly
    Part-time
    Williamsburg, Brooklyn

    Location: NYC Pop-Ups (including Smorgasburg, Fort Greene Artisans Bazaar, and other events) Employment Type: Part-time / Event-based About Secondz Secondz is a modern street food brand serving Southeast Asian–inspired puffs, salt bread, and other globally inspired treats. Our mission is to bring bold, exciting flavors to everyday moments while creating memorable experiences through food. Our pop-ups are where customers first discover Secondz—making the experience at our booth just as important as the food itself. Role Overview The Sales Assistant plays a key role in the success of Secondz pop-up events by delivering exceptional customer service, driving sales, and ensuring smooth booth operations. You will often be one of the first people customers interact with, helping them discover our products, understand the flavors, and enjoy a welcoming experience that reflects the Secondz brand. Key Responsibilities Customer Service & Sales • Engage with customers and answer questions about products, ingredients, and allergens., • Sell and recommend Secondz products including puffs, salt bread, ice cream, and drinks., • Provide friendly, knowledgeable, and efficient service during busy market hours., • Process transactions accurately using the point-of-sale system. Brand Representation • Represent the Secondz mission, brand promise, and service standards at the highest level., • Share the story and inspiration behind the brand and products. Event & Booth Operations • Assist with setting up and organizing the pop-up booth before events., • Maintain a clean, organized, and visually appealing stall during service., • Handle food and products carefully to maintain quality and presentation. Team Support • Support the back-of-house team when needed to help complete orders., • Work closely with the team to keep service running smoothly during peak periods. Content & Market Insights • Capture photos and short videos for social media during events., • Share customer feedback, questions, and observations with the founder, Louis, to help improve future events and offerings. Qualifications • Friendly, outgoing, and comfortable interacting with customers., • Interest in food, street markets, and global flavors., • Ability to stay organized and work efficiently in a fast-paced environment., • Reliable, punctual, and professional., • Comfortable handling food safely and responsibly., • Experience with retail, food service, or markets is a plus but not required. Physical Requirements • Ability to stand for extended periods., • Ability to assist with light setup and breakdown of the booth.

    Immediate start!
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  • Assistant Captain
    Assistant Captain
    6 days ago
    $19–$22 hourly
    Full-time
    Financial District, Manhattan

    maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. We're looking for a passionate assistant manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You'll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague you don't take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you'll do: • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe's financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests -- do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler's certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • You make people feel good---your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman's unique culture, • If we get stuck in an elevator together, you'll crack a joke and we'll laugh along the way What's in it for you: • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

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  • Hair Stylist
    Hair Stylist
    1 month ago
    $75–$200 hourly
    Part-time
    Manhattan, New York

    Glam Service Provider – On Location (Manhattan) Overview Join our vibrant and elevated team as a Glam Service Provider, where your artistry, professionalism, and passion for beauty truly shine. We are seeking highly skilled professionals in: • Keratin hair treatments, • Bridal & event styling, • Hair extensions of all techniques, • Makeup artistry, • Nail artistry, • Eyelash extensions, • Spray tanning, • Lymphatic massage, • On-set Hair & Styling You will travel to client locations throughout Manhattan, delivering exceptional on-location luxury beauty experiences. This is a boutique beauty business — not a big box brand. We believe in quality over quantity. As part of our team, you will have a direct and personal relationship with our founder. We are committed to building long-term partnerships with our artists and supporting your glam journey every step of the way. All positions are commission-based, including internship opportunities. Newly licensed professionals are welcome — we offer training programs, trail-along opportunities, and ongoing education. We are excited to welcome you into our on-location salon family. ⸻ Position Details This is an Independent Contractor position. You will receive a platform agreement outlining our terms and standards. You are not signing an exclusive executive contract — however, adherence to platform policies is mandatory. ⸻ What You’ll Do • Attend an in-person audition and foundational training to learn our boutique service standards, • Perform specialized beauty services based on your expertise, • Provide expert consultations tailored to each client’s features and preferences, • Maintain the highest sanitation standards for all tools and equipment, • Use our booking app system to manage appointments and scheduling, • Deliver exceptional customer service that inspires loyalty and repeat bookings ⸻ What We Provide • Steady bookings through our luxury client network, • Keratin and professional color products (pickup in Midtown Manhattan for assigned jobs), • Exposure through a high-end booking platform, • Ongoing mentorship and support, • A rating-based system that rewards excellence and professionalism Higher star ratings keep you prioritized in the booking system. ⸻ Requirements • Must live in or near Manhattan, • Must be available for same-day appointments, • Must be comfortable traveling via public transportation (parking and taxi fees are not covered), • Must own a professional kit, tools, and products for your services, • Must maintain active social media platforms showcasing your work, • Must download and use our booking app for scheduling This platform functions similarly to an on-demand luxury beauty service model. You control your availability and may accept or decline bookings. ⸻ Important Platform Policies • This is a booking agency. The platform is not to be used to build personal off-platform clientele., • Exchanging personal contact information with clients for off-platform bookings will result in immediate termination., • Professional social media accounts may be monitored to ensure brand integrity. ⸻ Experience & Qualifications • Proven experience in cosmetology or barbering, • Strong foundation in blowouts, braiding, precision cuts, bridal styling, on-set, and runway work, • Advanced color theory knowledge (balayage, highlights, corrective color), • Hair extension application and removal experience preferred, • Nail technology certification highly desirable, • Expertise in makeup artistry and brow shaping (threading, tweezing, lamination), • Experience with lash extensions, lift & tint is a plus, • Strong communication skills and elevated client service abilities, • Ability to work efficiently in fast-paced luxury environments while maintaining immaculate sanitation standards In-person onboarding in Midtown Manhattan is required. You must bring your own model for the audition. ⸻ Why Join Us? We are building a curated team of artists who value: • Craftsmanship, • Luxury client experience, • Professional integrity, • Long-term growth You don’t have to be a celebrity to work like one — but we operate at that level. If you’re ready to elevate beauty experiences through artistry and professionalism, we would love to meet you.

    Immediate start!
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  • Regional Culinary Director
    Regional Culinary Director
    7 days ago
    $95000–$105000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Culinary Director maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an experienced culinary leader who brings energy, respect, and passion into their everyday interactions. you are a mentor and problem solver who effectively develops high-performing teams and fosters a collaborative, four-walls culture in every location. you have extensive experience with multi-unit leadership and maintain operational excellence by upholding the highest standards of quality, consistency, safety and brand integrity. you have strong culinary expertise in french, mediterranean, and american cuisines, and are fluent in both english and spanish. Position Summary The Regional Culinary Director oversees all Back of House operations across maman's Tri-State locations, leading the Culinary Management team and partnering closely with the VP of Operations to ensure alignment between culinary execution and overall business strategy. The Regional Culinary Director drives culinary excellence, operational consistency, financial performance, and team development across the Tri-State region. Through hands-on leadership, strategic oversight, and strong mentorship, the Regional Culinary Director ensures each kitchen operates efficiently and profitably while upholding maman's standards, brand identity, culture and values. Essential Responsibilities Culinary Leadership Standards • Oversee all kitchen operations across multiple locations to ensure consistency, quality, and execution of brand standards, • Maintain rigorous food quality, presentation, and portion control standards, • Train and coach BOH teams to ensure proper execution of all culinary initiatives, • Drive successful menu rollouts and ensure seasonal updates are executed flawlessly, ensuring brand standards are met and portioning and control is consistent across all markets, • Ensure compliance with all health, safety, and sanitation regulations as directed by State and local governments, • Audit ServSafe Food Handler certifications for management at all locations Operational Excellence • Oversee the performance and accountability of each region by reviewing weekly reports, conducting store visits, and holding weekly team meetings as needed • Lead, coach, and inspire Culinary Management team and onsite Kitchen Leaders, • Conduct performance reviews, provide ongoing coaching and foster career development conversations, • Partner with VP of Operations to foster a collaborative, four-walls environment in each location, • Ensure Kitchen Leaders uphold training, service, and culinary standards and drive alignment between store-level operations and company-wide goals Inventory, Cost Control Financial Performance • Enforce best practices for inventory management, ordering procedures, and portion control, • Oversee COGS guidelines and food cost targets to protect and improve margins, • Optimize labor scheduling and productivity across all locations, • Manage regional vendor relationships and purchasing strategies to ensure cost efficiency and product quality, • Utilize various technologies and tools to analyze and strategize financial performance Clear Communication Hands-On Support • Maintain open communication with Kitchen Leaders, Tri-State Regional Managers and the VP of Operations regarding progress, challenges, and opportunities, • Support cross-functional projects and activations, ensuring alignment with brand standards, • Provide insights to leadership regarding staffing needs, market trends, and operational improvements Qualifications \& Skills • 10+ years of progressive culinary leadership experience, including 3+ years in a multi-unit or regional leadership role, • Strong financial acumen with proven ability to manage budgets, labor, and costs effectively, • Proficiency in Google Workspace expected; experience with third-party delivery platforms, MarginEdge, and Harri preferred, • Extensive knowledge of State and local food safety regulations across NY, NJ, and CT, • Excellent leadership, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout the Tri-State area, • Energetic, approachable, adaptable with experience building and leading high-performing teams • Bi-lingual in English and Spanish What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Culinary Directors enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary, performance-based bonuses, and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Paid time off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Kitchen Crew Member (Part-time)
    Kitchen Crew Member (Part-time)
    1 month ago
    $16.5 hourly
    Part-time
    Clinton Hill, Brooklyn

    Secondz launched America’s first Ready-to-Cook curry puff brand — handcrafted, bold, globally inspired flavors designed for modern convenience. Even though we started as a Direct-to-Consumer & Retail Consumer Packaged Goods (CPG), most of our customers are buying Ready-to-Eat at pop up events across Brooklyn. This year, we are entering our next phase of growth and have been selected by Smorgasburg to be a food vendor. We're looking for dependable, detail-oriented kitchen crew members who care about quality, consistency, and moving with purpose. We currently operate out of a shared kitchen space and we're not a restaurant. What You’ll Do • Prepare and cook fillings and dough (e.g., chicken curry, jerk chicken, beef rendang, vegetarian blends), • Portion, assemble, and crimp puff pastries to Secondz standards, • Operate ovens, air fryers, and commercial kitchen equipment safely, • Maintain high food safety and sanitation standards, • Assist with batching, labeling, packaging, and inventory prep, • Support R&D test batches when needed, • Maintain clean, organized prep stations, • Assist with loading and packing for pop-ups or wholesale orders What We’re Looking For • Prior kitchen or food prep experience preferred (but not required), • Ability to follow recipes precisely and work efficiently, • Strong attention to detail (our crimp matters!), • Comfortable working in a fast-paced production environment, • Able to lift 40 lbs and stand for extended periods, • Reliable, punctual, and team-oriented, • NYC Food Handler’s Certificate (or willingness to obtain) Bonus If You Have • Experience in pastry, dumpling, or hand-formed products, • Experience with batch cooking or food production, • Interest in Southeast Asian or global cuisines, • Experience working farmers markets or pop-ups What You’ll Gain • Hands-on experience building a fast-growing food brand, • Exposure to product development and new flavor launches, • Opportunity to grow into leadership roles as we scale, • A collaborative, mission-driven team environment

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  • Regional Beverage Trainer & Technical Liaison
    Regional Beverage Trainer & Technical Liaison
    7 days ago
    $75000 yearly
    Full-time
    SoHo, Manhattan

    Maman - Regional Beverage Trainer \& Technical Liaison maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, we're able to help celebrate customers make new beautiful memories. in september 2021, maman founders elisa marshall benjamin sormonte released the highly anticipated maman: the cookbook. our ideal candidate is an extremely organized and detail-oriented beverage professional who has extensive experience in nyc cafe culture. you are passionate about food and beverage trends and take pride in your craft, sharing your expertise through training and mentorship. you are a natural problem solver who enjoys meeting new people in the field and building dynamic teams with flawless beverage execution. Position Summary The Regional Beverage Trainer Technical Liaison plays a key role in supporting the operational excellence of maman's 29+ NYC locations. This position combines hands-on training, technical troubleshooting, inventory coordination, and operational support for the beverage program. Working out of the Greenpoint Coffee Lab, maman HQ and in store, this role partners with the Beverage Director and Beverage Team to train baristas and new hires, coordinate equipment maintenance, manage beverage-related inventory and supplies, and support new store openings. The ideal candidate is highly organized, technically capable, and passionate about coffee and café culture, with the ability to communicate effectively across teams and respond quickly to operational needs in the field. Essential Responsibilities Training \& Education • Plan, schedule, and lead NYC-based barista training sessions at the Greenpoint Coffee Lab for multiple role levels, including new baristas, assistant managers, store managers, and regional directors - tailored specifically for each position, • Work with the Beverage Team to develop and maintain a training scheduling system, including follow-ups and progress reports for store managers and regional directors, • Assist in the creation of training materials, including internal training videos and documentation for new menus, beverage launches, and operational standards, • Support seasonal menu launches and new beverage program rollouts across NYC locations New Store Openings • Assist the Beverage Director and New Store Opening (NSO) team with NYC-based store launches • Schedule, prepare and distribute NSO kits, packaging and dispatching of items to new locations in advance of openings, • Work on site for the pre-opening week and into the first 1-2 weeks of the opening to oversee the barista team on site, • Follow up as needed to ensure maman standards are upheld Technical Support \& Equipment Coordination • Serve as the first technical responder for beverage equipment issues - know when to handle in house and when to escalate to coffee service partners for technical support • Troubleshoot issues with store team via electronic communication or through in-person visits as needed, • Maintain communication between store teams, technicians, and the Beverage Team regarding equipment issues and solutions, • Assist Beverage Team with supplying NYC stores with any new tools or technology needed to achieve a new seasonal menu or new beverage product launch, • Manage stock of beverage-related small wares and replacement parts, coordinating the dispatch of supplies to NYC stores through drivers at least twice per week based on store requests, • Oversee NYC-wide water filtration purchasing and management across 29+ store locations, • Maintain sufficient inventory of all filter variations and related supplies for dispatch Administration \& Communication • Track and log ongoing store equipment or operational issues identified through Preventative Maintenance reports, overseeing scheduling of maintenance visits and communicating effectively with in store leaders and Beverage Team • Conduct audits of all store weekly recap emails to address and schedule any maintenance or repairs needed, • Keep clear, timely communication with the Beverage Director, Beverage Team and store teams, • Perform basic bookkeeping for beverage department purchases, maintaining organized records related to purchasing, training, maintenance, and store support, • Remain flexible and available to assist with duties related to cafe operations or the beverage department as needed, • Be available for occasional weekend calls related to emergencies or store opening requirements Qualifications \& Skills • 3--5 years of cafe or specialty coffee experience preferred, • High-level barista skills and strong understanding of beverage standards and execution, • Experience with coffee equipment including basic familiarity with La Marzocco espresso machines and Fetco brewers, • NYC Food Handlers Certification, • Excellent time management, communication, and problem-solving skills, • Willingness and ability to travel frequently throughout NYC region, working out of several locations weekly, • Energetic, approachable, adaptable with experience building and training high-performing teams • Ability to lift up to 50 lbs and stand for extended periods, • Be prepared to share your latte art or any other relevant materials or certifications with the team! What We Offer At maman, we're proud to provide a supportive and people-first environment where leaders can thrive and grow. Our Regional Beverage Trainers enjoy: • A collaborative culture that values teamwork, initiative, and continuous improvement, • Competitive salary and growth opportunities within a fast-growing brand, • Comprehensive healthcare options, 401k and commuter benefits, • Two weeks Paid Time Off and a flexible, supportive work environment, • Ongoing professional development, training, and opportunities for internal mobility, • Sweet perks cookies, coffee, and in-store discounts, • A company culture where we roll up our sleeves, support one another, and celebrate shared success Keep in mind that maman is growing and developing everyday. We all do a little bit of everything like to roll our sleeves up and get our hands dirty to help a colleague out. Thank you for your interest in maman and look forward to chatting with you.

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  • Team Member
    Team Member
    2 months ago
    Full-time
    Long Island City, Queens

    Full Job Description At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: Competitive pay to recognize your impact Medical, dental, and vision insurance to keep you healthy and thriving Commuter benefits to make life easier Employee discounts and free NAYA meals — because we believe in enjoying what we serve Growth opportunities at every level — we invest in developing leaders from within More on the way! At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success. How You’ll Impact The Team Member plays a key role in NAYA's restaurant operations, trained to work across all stations, from front-of-house service to back-of-house preparation. Team Members provide outstanding customer service while ensuring store standards of cleanliness, organization, and quality. Responsibilities include preparing food, working on the service line, cooking on the grill, and setting up and stocking stations. Team Members collaborate with the team to prepare menu items and maintain a smooth, efficient service experience. What You’ll Do Food Preparation & Production Prepare daily production items in cooperation with kitchen staff. Ensure food products are prepped correctly, following recipes and Naya’s standards. Follow recipes and portion control standards to maintain consistency and quality. Wash dishes and tools used during food prep. Minimize waste and assist with inventory counts. Kitchen Organization & Maintenance Receive, disinfect, store, and organize deliveries following FIFO and best storage practices. Maintain proper storage temperatures and rotation procedures per DOH regulations. Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule. Keep floors in work areas clean, dry, and free of debris. Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils. Customer Service Provide timely and courteous service to guests in alignment with Naya’s policies and procedures. Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements. Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction. Ring orders into the POS system accurately and collect payments. Assist customers with making change, as applicable. Follow cash handling procedures, turning in accurate amounts daily. Front-of-House & Station Management Maintain a clean, stocked, and organized workstation at the start of each shift. Stock cashier stations with necessary items, including paper goods and ice water. Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread. Turn on displays and play music as part of daily setup. Follow the proper cash handling procedures and rings up items correctly Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails. Teamwork & Communication Support and assist team members as needed. Communicate issues and ideas to the Chef or Director of Operations. Participate in training and development of new employees to uphold Naya’s service standards. Compliance & Professionalism Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming. Attend company meetings and training sessions as required. Exhibit a friendly, positive, and helpful attitude at all times. Carry out additional duties as assigned by management. Who You Are 1+ year experience as a restaurant team member at similar caliber concept The ability to lift at least 50 pounds on a regular basis. The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day. Excellent communicator in written and verbal formats. Communicates information effectively and efficiently. Completed the Train the Trainer course. Maintain a friendly, helpful and positive attitude always. Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook The ability to withstand exposure to high volume of business and the movement, noise and temperature extremes associated with a busy restaurant. Ability to perform essential job functions under pressure, maintain professionalism when working under stress. Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business. Attends mandatory meetings. Adherence to company, state, and county sanitation standards. Strict adherence to posted schedule and clock in/out at times.

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