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Job Description JOB TITLE: Anti-Violence Program Case Manager & Advocate REPORTS TO: Director of the Anti-Violence Program EMPLOYMENT TYPE: Full-Time LOCATION: Brooklyn Family Justice Center SCHEDULE: Hybrid – 4 days in office and 1 remote day SALARY: $60,000.00 annually ABOUT AAFSC: For over 30 years, the Arab-American Family Support Center (AAFSC) has proudly served immigrants and refugees. We help children stay safe, families remain together, and newcomers navigate life in New York City. While our doors are open to all, AAFSC has expertise in serving Arab, Middle Eastern, North African, Muslim, and South Asian communities. JOB SUMMARY: The Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) operates the City’s five Family Justice Centers (FJCs), which provide comprehensive, multi-disciplinary and trauma-informed services for victims of intimate partner violence, sex trafficking and sexual assault. The Arab-American Family Support Center provides case management services, crisis intervention, advocacy, information, and referrals to victims of domestic violence at each Family Justice Center. As a member of AAFSC’s Anti-Violence Program Team, the Case Manager and Advocate will provide crisis intervention and direct services to program clients at the Family Justice Center. He or she will be responsible for conducting safety assessments, crisis intervention, supportive counseling and safety planning with survivors, as well as referrals and advocacy on behalf of survivors. PRIMARY DUTIES AND RESPONSIBILITIES: • Conduct intake with clients to assess risk and determine service needs., • Provide ongoing safety planning and survivor-centered case management., • Engage in crisis intervention, including but not limited to service coordination with law enforcement, District Attorney offices, hospitals and other service providers., • Provide criminal justice and family court information, advocacy/support (e.g. drafting Order of Protection petitions), and court accompaniment to victims/survivors., • Provide information and filing-support regarding public assistance and other government entitlements, housing/shelter applications and transfers, Office of Victim Services compensation, lock replacement, short-term financial assistance, food pantries, and clothing donation centers., • Assist clients in preparing OVS compensation claims applications and submit a minimum of 3 applications a month., • Identify and provide referrals to outside therapeutic, legal, and other services as necessary., • Maintain thorough case files, document client sessions and services provided, and maintain updated demographic reports for regular funder reports in a timely manner., • Attend ongoing technical trainings, workshops, committees and lectures to ensure best- practice development and knowledge of current resources for clients., • Perform data entry into a computerized record keeping system and maintain thorough and accurate case records and statistics., • Assist in developing informational materials and presenting about domestic violence, gender-based violence and sexual assault dynamics, structural factors, and resources., • Attend weekly individual and monthly group supervision meetings., • Participate in AAFSC meetings and attend meetings on behalf of AAFSC., • BA/BS/BSW required in human service or a related field, • Fluency in Spanish or Arabic preferred. Reading and writing proficiency is a plus., • Relevant work experience with one or more of the following populations/issues preferred: domestic violence, assault, and/or torture survivors; trafficked persons; immigrants; refugees; social justice, • Counseling, community organizing, and/or group work experience preferred, with understanding of impact of intersectional violence and trauma (sexual, political, structural), • Excellent and culturally competent interpersonal skills, with preference for experience with/interest in Arab, Middle Eastern, North African, Muslim, and/or South Asian communities, • Experience and creativity in navigating medical, legal, and social service systems, • Demonstrate ability to work under pressure in a calm and reassuring manner, • Strong written communication and organizational skills; ability to manage multiple tasks, • U.S. Work Authorization required. Powered by JazzHR kFg1DSzdHW

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Flagstone Family Center provides comprehensive case management services to 160 families who are in a Tier II transitional residence program for homeless families. The facility consists of eight (8) four (4) story walk up apartment buildings on the east and west sides of the street. There will be two main entrances: one for the east side of the street and one for the west. Each building contains 20 apartments of varying sizes, each fully self-contained. Position: Shift Supervisor Reports To: Assistant Program Director Location: 199 Amboy Street Brooklyn, NY 11212 What The Shift Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner., • Participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients., • Provide all required information for shift reports to CAMBA management and/or to funders., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May conduct initial intake or initial and/or periodic assessments of clients, • May reach out and market the program to the community in order to obtain resources for clients., • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR ENpVJcmrab

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Pyramid Safe Haven is a 125-bed, low-barrier shelter operated by BronxWorks for chronically street-homeless single adult men. Located in the Melrose section of the Bronx, Pyramid follows a Housing First model and provides on-site services including case management, psychiatric and medical care, substance use counseling, meals, showers, and housing placement support. Referrals are made exclusively through NYC’s Street Homeless Outreach Teams. The program focuses on building trust and engagement while supporting clients in transitioning into stable, long-term housing. RESPONSIBILITIES • Independently manage a caseload., • Conduct comprehensive intake assessments., • Conduct regular field visits to engage and build rapport with chronically homeless individuals., • Work with clients to develop goals and service plans., • Provide referrals and direct assistance to support clients applying and/or attending appointments, • For mental health services, medical care, substance treatment, vital documents, benefits, Legal/immigration services, and permanent housing., • Document all interactions with or on behalf of clients, monitor and document client progress toward service plan goals., • Maintain familiarity with social services and resources available both on-site and in the community., • Coordinate client care with other service providers; attend regular case conferences withclients and other service providers, as required., • Attend regular supervision sessions with direct supervisor., • Drive agency vehicle to and from client locations and appointments., • Bachelor’s degree in social work or a related field of study., • One-year of case management or related work experience preferred., • Ability to engage and build rapport with populations with high support needs., • Strong oral and written communication skills., • Detail-oriented and resourceful with strong time management and organizational skills., • Proficiency in Microsoft Office suite and other standard business technology., • Excellent map reading skills and ability to navigate public transportation system., • Excellent organizational and interpersonal skills., • Strong grammar skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that help in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. The BronxWorks Workforce Development Program was created to empowering your career journey. Your skills, your future, our mission. RESPONSIBILITIES • Disseminates information to prospective members about workforce development program offerings by following department/program established procedures., • Distributes program services program information throughout the community. Including travel to events and other various locations across the Bronx., • Assist in outreach, intake, orientation, and case management of participants., • Help collect, enter, update and report data for performance-based contracts., • Support program staff in assigned tasks and projects to accomplish program, department, and agency goals., • Maintain office efficiency by planning and implementing office systems, layout, and equipment procurement, maintain and replenish inventory, checking stock to determine inventory levels, and anticipate needed supplies., • Place purchase orders for supplies, equipment, and food., • High School Diploma or HSE required and 2 years of experience working as a Program Assistant preferred., • Engaging “consumer service” personality and detailed orientated skills are essential, • Familiarity with the communities being served, with knowledge and understanding of local needs and resources is a plus., • Friendly, professional demeanor both in person and over the telephone., • Excellent communication skills, well-organized, and motivated., • Enthusiasm and respect for working with low-income adult population., • Knowledge of Salesforce database is a plus., • Digital outreach background is a plus, • Dresses in a manner appropriate to the position., • Provide clerical support by answering the telephone, photocopying, word processing, scoring test cards, preparing mailings and other duties as assigned., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INDMID