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  • Guest Experience Manager
    Guest Experience Manager
    2 days ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Manager is responsible for leading and evolving NAYA's end-to-end guest experience strategy across all channels --- including digital, in-store, and post-visit engagement. This role goes beyond response management to build scalable systems, insights, and processes that elevate guest satisfaction, loyalty, and brand perception. You will serve as the voice of the guest at a strategic level --- translating feedback into actionable insights, partnering cross-functionally to drive improvements, and ensuring consistency in how NAYA shows up for every guest. This is a highly visible role requiring a balance of empathy, operational awareness, analytical thinking, and leadership. How You'll Impact • Build and lead a best-in-class guest experience function that scales with NAYA's growth, • Increase guest satisfaction, retention, and brand loyalty through thoughtful engagement and recovery strategies, • Influence operational, digital, and marketing decisions through actionable guest insights, • Establish consistent, high-quality standards for guest communication across all platforms What You'll Do Guest Experience Strategy & Leadership • Own and evolve NAYA's guest experience vision, standards, and communication approach, • Develop scalable processes for managing guest feedback across all channels, • Define success metrics (CSAT, response time, resolution rates, sentiment trends) and drive performance against them, • Lead initiatives that proactively enhance the guest journey, not just react to issues Guest Communication & Recovery • Oversee all guest communications across email, surveys, social media, and third-party platforms, • Ensure responses are timely, empathetic, brand-aligned, and solutions-driven, • Design and implement elevated recovery strategies that turn negative experiences into loyalty-building moments, • Guide tone, voice, and messaging consistency across channels Insights & Continuous Improvement • Analyze guest feedback to identify trends, root causes, and opportunities, • Translate insights into clear, actionable recommendations for Operations, Marketing, and Technology teams, • Partner cross-functionally to implement changes that improve both in-store and digital experiences, • Create reporting dashboards and regular insights summaries for leadership Cross-Functional Collaboration • Act as the central liaison between guest experience and internal teams, • Escalate and track critical issues, ensuring accountability and resolution, • Collaborate on product, menu, and operational changes based on guest feedback Systems, Tools & Process Optimization • Own and optimize CRM and reputation management tools (e.g., Tattle, SOCI, Olo Engage, Yext, Salesforce, etc.), • Improve workflows, automation, and documentation practices, • Ensure all guest interactions are properly tracked, categorized, and leveraged for insights Operational & Brand Alignment • Maintain deep knowledge of NAYA's menu, operations, and evolving systems, • Ensure all guest-facing communication reflects current offerings and brand standards, • Identify gaps between intended and actual guest experience What you Bring • 3+ years of experience in guest experience, customer experience, or hospitality operations (multi-unit or high-growth environment preferred), • Proven ability to move from execution to strategy --- building systems, not just managing tasks, • Exceptional communication skills (written and verbal), with a strong sense of tone and brand voice, • Experience with CRM, guest feedback, and reputation management platforms, • Strong analytical mindset with the ability to turn data into action, • High attention to detail and organizational discipline, • Experience collaborating cross-functionally and influencing without direct authority A mindset that is: • Guest-obsessed: Sees every interaction as an opportunity to build trust and loyalty, • Strategic thinker: Looks beyond individual issues to identify patterns and long-term solutions, • Empathetic communicator: Balances care with clarity in every interaction, • Operator at heart: Understands the realities of restaurant environments and designs practical solutions, • Curious and growth-driven: Continuously looks for ways to improve systems, tools, and outcomes Ownership mentality: Takes full accountability for the guest experience end-to-end

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  • Senior Product Designer
    Senior Product Designer
    5 days ago
    Full-time
    New York

    About Blank Street Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we've built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we're shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences. Add a Spark to the Ordinary At Blank Street, we're building thoughtful, beautifully designed experiences, both in-store and digitally. We're looking for a Senior Product Designer to join our Product Design team to help drive exciting initiatives. As a Senior Product Designer, you will own the design of our consumer app and internal tools, combining user research, a strategic mindset, and design skills across both UX and Visual to deliver stellar customer experiences. You are not only a craft expert across UX and visual design, but also a strategic partner who helps shape what we build and why. You bring a strong point of view grounded in research and data, and you are comfortable navigating ambiguity to define product direction. You translate insights into actionable design strategies, aligning user needs with business goals. You advocate for the customer at every stage, ensuring that design decisions are intentional, scalable, and impactful. This role is fully in-person and based out of our Brooklyn, NY office. What You'll Own: App Experience Design • Lead the end-to-end design process for the consumer app, from discovery and research through concept development, design execution, and post-launch iteration, • Design holistic experiences --- systems, flows, and interfaces --- that are intuitive, elegant, and scalable, • Create wireframes, high-fidelity designs, and prototypes to communicate ideas effectively Internal Tools Design • Own the design of internal tools that support operations, store teams, and other internal users, • Ensure internal-facing products are intuitive and reduce friction in day-to-day workflows User Research & Insights • Plan and conduct user research to uncover insights, validate hypotheses, and inform product strategy, • Translate research findings into clear product opportunities, frameworks, and design directions, • Champion a user-centered and data-informed design culture, advocating for best practices across teams Collaboration & Standards • Partner closely with product and engineering to shape roadmaps and prioritize initiatives based on user and business impact, • Serve as a steward of the team's design system, ensuring consistency, quality, and scalability across platforms while sharing ownership with the broader team, • Present and communicate complex ideas and design rationale to stakeholders at all levels, • Explore and integrate AI-driven opportunities into the product experience where relevant Requirements: • 5-7 years of experience minimum in a product design, user experience, or equivalent role, with demonstrated leadership on complex digital products, • Bachelor's degree preferred, with multidisciplinary background such as psychology, computer science, information sciences, human/computer interface design or commerce/business, • Strong foundation in user research methodologies (qualitative and quantitative), including user interviews, usability testing, journey mapping, and synthesis of insights into product direction, • Experienced, innovative and forward-thinking designer who can demonstrate leadership of medium-scale projects from concept to completion - research, approach, design strategy, systems, and implementation, • Experience contributing to and evolving design systems and tokens in partnership with engineers., • Experience working with generative AI, personalization systems, or recommendation engines, • Proven interpersonal skills, stakeholder relation skills, and ability to work in a team environment, • Strong storytelling with excellent verbal, written and visual communication skills, • High proficiency in the use of tools such as Figma as well as Adobe Creative Suite, Keynote, and Google Slides Benefits & Perks: • $140,000 - $160,000 annual base salary, • Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future., • Equity package, • 15 days of paid annual leave (on top of company-observed holidays and sick time), • Three health plan options, with full coverage available for two employee-only tiers, • Commuter benefits, • Parental leave, • Bereavement leave, • Exclusive access to our coveted Regulars program -- yes, that means free coffee, matcha and more! ☕️, • Regular social outings with the team, • Free Blank Street swag

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  • Guest Experience Specialist
    Guest Experience Specialist
    2 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact • Deliver a responsive, thoughtful, and consistent experience across all guest communication channels., • Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones., • Improve operational and digital experiences by identifying trends and surfacing actionable feedback., • Support cross-functional teams with insights that drive better decision-making and continuous improvement. What You'll Do Guest Communication & Recovery • Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms., • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management & Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation & Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights & Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Head of Graphic Design
    Head of Graphic Design
    2 days ago
    $110000–$140000 yearly
    Full-time
    Brooklyn, New York

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Head of Graphic Design based out of our Brooklyn office. This is a great opportunity for a highly experienced and creative individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience in the CPG and/or retail space, has the ability to work diligently with the marketing team as well as any third-party creative teams, and can thrive in a fast-paced environment (and loves ice cream! and now Fro-Yo!). The Head of Graphic Design contributes to the Van Leeuwen universe by shaping how the brand comes to life across every customer touchpoint. This role leads art direction across a wide range of initiatives, including packaging design, partnership activations and the continued evolution of our visual identity. You'll oversee in-store experiences end-to-end, from signage and digital menu displays to store planograms, ensuring every touch point feels cohesive and intentional. The role extends to designing and developing uniforms and merchandise that reflect the brand's personality beyond the scoop shop. You'll collaborate closely with cross-functional teams, including sales and retail, international partners and external creative partners, to conceptualize, execute and scale creative that resonates both in-store and across broader brand moments. This position requires a strong point of view, attention to detail, agility and the ability to translate the Van Leeuwen aesthetic into thoughtful, high-quality design across physical and digital environments. This role will be based out of our Williamsburg, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. Job Responsibilities • Direct creative/art across packaging, campaigns, retail environments, partnerships, and digital platforms, • Execute creative direction for the company across all branded materials, including print and digital collateral, • Create and oversee the development of a range of branded materials, including but not limited to Emails, Social Media, Retail Store Signage/Posters, Ads, Website, Coupons, Print Pieces, Packaging Materials, Merchandise, • Continue to evolve the visual identity of the brand, • Maintain photo asset library and identify images to be used for various platforms, • Implement feedback from leadership and partners to refine and revise work for final production, • Contribute to photoshoots on an as needed basis, in partnership with Social Media Manager and Content Creator, • Prioritize and manage multiple projects within design specifications and budget restrictions, • Manage budgets, timelines, and vendor relationships to deliver high-quality work efficiently, • Set and uphold creative standards, ensuring all outputs meet a best-in-class level of design excellence, • Perform retouching and manipulation of images as needed, • Work with a wide range of media and use graphic design software Job Requirements • Bachelor's degree in graphic arts, design, communications, or related field (Or equivalent experience), • 5 to 10 years of experience in graphic design, • Knowledge of layouts, graphic fundamentals, typography, print, and web design, • Familiarity with HTML and CSS preferred, • Knowledge of Adobe PhotoShop, Illustrator, LightRoom, Sketch, InDesign, and other graphic design software, • Deep expertise in typography, layout, color, and visual storytelling across mediums, • Strong understanding of production processes across print, digital, and environmental design, • Ability to balance creative excellence with business needs, timelines, and budgets, • Excellent eye for aesthetics, details and design trends past and present, • Photography, food styling and set design skills are a big plus, • Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines Compensation + Benefits $110,000 - 140,000 annual compensation depending on experience, paid weekly Eligible for annual 20% bonus • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Wellness Reimbursement Plan, • Flexible Time Off - No accrual required, • Paid Sick Time, • Yearly Performance Reviews, • Paid one month sabbatical (eligible after 4 years of continued employment) Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $110,000---$140,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Guest Experience Specialist
    Guest Experience Specialist
    7 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact • Deliver a responsive, thoughtful, and consistent experience across all guest communication channels., • Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones., • Improve operational and digital experiences by identifying trends and surfacing actionable feedback., • Support cross-functional teams with insights that drive better decision-making and continuous improvement. What You'll Do Guest Communication & Recovery • Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms., • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management & Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation & Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights & Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Lawyer
    Lawyer
    19 days ago
    $85000–$100000 yearly
    Full-time
    Long Island City, Queens

    CEDC CANNABIS STAFF ATTORNEY The Community & Economic Development Clinic (CEDC) at CUNY School of Law seeks applicants for the position of Staff Attorney. The CEDC Cannabis Staff Attorney will work to advance the CEDC’s mission of advocating for racial, economic, and social justice by providing legal advice, educational services, and other assistance to social & economic equity & CAURD cannabis licensees and applicants in a variety of areas, including incorporation, governance, application support, compliance (with corporate, employment, tax, cannabis and other laws), and real estate, zoning/land use, and lease issues. The Staff Attorney will also provide educational opportunities via workshops, trainings, and materials development. The Staff Attorney will also participate in relevant coalition work, including policy development, and support relevant grant-related responsibilities. The position offers a unique opportunity to provide pro bono legal services to the emerging cannabis industry in New York State. PRIMARY RESPONSIBILITIES: • Provide comprehensive legal advice to social & economic equity and CAURD cannabis licensees and applicants in New York State on transactional matters, including incorporation, governance, application support, compliance (with corporate, employment, tax, cannabis and other laws)., • Provide comprehensive legal advice to social & economic equity and CAURD cannabis licensees and applicants in New York State on property matters, including real estate transactions, zoning/land use, and lease issues., • Provide educational opportunities via workshops, trainings, and materials development to support current and prospective social & economic equity and CAURD cannabis licensees and applicants in New York State and related social & economic equity initiatives., • Participate in relevant coalition work and advocacy, including policy development, alliance building, and collaboration with CEDC’s partners., • Engage in effective client intake and screening in compliance with laws and regulations in preparation for legal counseling., • Conduct legal research, counseling, and drafting to advance transactional matters from inception through closing, ensuring compliance with applicable laws, regulations, and legal ethics., • Collaborate with staff on administrative compliance through quality control, program evaluation, outcomes measurement, strategic planning, and technical assistance grants., • Support tracking, use of data, special projects and other duties and responsibilities relevant to grant compliance and fundraising. QUALIFICATIONS/SKILLS: • Applicant should be admitted to the New York State Bar, or pending admission within 3 months of start date, or able to be admitted on motion, • Applicant should have at least 2 years’ relevant post-law school experience, • Strong research, writing and analytical skills, • Excellent organizational skills, • Excellent interpersonal/communication skills, and a demonstrated ability to work with diverse populations, • Ability to work independently and collaboratively, • Strongly preferred familiarity with the New York State cannabis law and regulations, • Strongly preferred experience in community organizing and working with grassroots groups fostering social justice in the city and a demonstrated commitment to social justice and engagement in racial, economic, and social justice initiatives, • Strongly preferred experience engaging with clients and communities through accessible information and popular education, and developing creative movement lawyering strategies to support grassroots and community-based organizing, • Strongly preferred personal experience in navigating systems affecting communities disproportionately impacted by cannabis prohibition, working and immigrant communities of color, and/or historically marginalized communities. BACKGROUND: The Community & Economic Development Clinic (CEDC) advances racial and economic justice by supporting the development of worker-owned enterprises, cooperative ecosystems, and other forms of community-controlled development. Grounded in movement lawyering, the clinic works alongside grassroots partners in historically disinvested and plundered communities to build democratic economic institutions that redistribute wealth and power. CEDC integrates transactional legal services, policy advocacy, and institutional design to support worker cooperatives, community land trusts, and broader solidarity economy initiatives. Its work also includes advancing tenant organizing, health justice, including the transition to just marijuana policies and justice initiatives that address structural inequality and the social determinants of health, and other strategies that address structural inequality and the social determinants of health. Our organization is committed to repairing the harms of cannabis prohibition, and we actively seek team members with relevant lived experience in our work. SALARY AND COMPENSATION: Salary and benefits in this position is facilitated by the CUNY Research Foundation (RFCUNY). This is a full-time position in New York City with excellent benefits, including: • Comprehensive medical/dental/vision insurance, • Paid vacation and personal days, • Paid sick leave, • CUNY tuition reimbursement program, • Pre-tax benefits for transit and healthcare costs, • Family/parental leave, • Life insurance CEDC-RFCUNY staff also benefit from: • A positive work/life balance., • Opportunities for advancement within the organization., • Engagement with the broader CUNY network., • Working with organizational leadership who have years of significant public sector and policymaking expertise. EQUAL EMPLOYMENT OPPORTUNITY CUNY is an equal opportunity employer. CUNY encourages people with disabilities, minorities, veterans, women, people of color, immigrants, lesbian, gay, bisexual, transgender and gender nonconforming people, and people from poor and working-class backgrounds to apply. We have a strict policy against discrimination, harassment and retaliation of any type and our goal is to provide a work environment free from discrimination, harassment, and retaliation as well as other disrespectful or other unprofessional conduct based on any protected class: race, color, religion (including religious dress and grooming practices), national origin (at CUNY, Italian Americans are also included among our protected groups), age (40 and over), medical condition, physical or mental disability, marital status, registered domestic partner status, sex (including sexual harassment, sex stereotypes and pregnancy, childbirth and related medical conditions), sexual orientation, ancestry, genetic information/characteristics, gender, gender identity, gender expression (including transgender identity or expression), reproductive decision making, military or veteran status, or any other characteristic or activity protected by law. EEO/AA/Vet/Disability Employer. NYC Pay Transparency Act In compliance with NYC's Pay Transparency Act, the compensation for this position is $85,000 - $100,000 per year. CUNY CEDC considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. NYC Fair Chance Act In accordance with New York law, we consider qualified applicants with criminal histories in a manner consistent with Article 23-A of the New York Correction Law and the NYC Fair Chance Act. APPLICATION INSTRUCTIONS: Interested applicants may send a resume and cover letter by email by June 1, 2026. Please include “CEDC Cannabis Staff Attorney” in the subject line. Applications will be considered on a rolling basis. Location: CUNY School of Law

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  • Social Media Intern
    Social Media Intern
    24 days ago
    Part-time
    Brooklyn, New York

    Job Summary We’re a pre-seed functional food company developing products with intentional, clean uses—designed to support how people move through their day. This internship is a true ground-floor opportunity to help shape our brand identity and early marketing strategy as we prepare to bring our first products to market. We’re looking for a creative, self-starter who’s excited about wellness, branding, and building something from the ground up alongside founders. • Collaborate with the founding team to help define and evolve our brand identity and visual system, • Design on-brand visuals using Canva (social posts, stories, flyers, decks, and launch assets), • Help develop and execute early-stage marketing and content strategy, • Support content creation and scheduling across social platforms (Instagram, LinkedIn, TikTok, etc.), • Brainstorm and test creative concepts for product launches and brand campaigns, • Track engagement and help iterate based on performance What We’re Looking For • Strong Canva skills and a solid eye for design (required), • Interest in functional food, wellness, and intentional consumer products, • Familiarity with social media platforms and trends, • Ability to work independently, contribute ideas, and take ownership, • Organized, reliable, and excited to learn by doing Nice to Have • Experience building or shaping a brand from an early stage, • Interest in food, wellness, lifestyle, or CPG brands, • Basic copywriting skills, • Familiarity with short-form video (Reels, TikTok) Compensation & Credit This is an unpaid internship — we will cover all transportation and lunch. Academic credit available — we’re happy to work with your school to meet internship requirements. What You’ll Gain Direct experience shaping a functional food brand from the ground up Real ownership over creative and marketing work A strong portfolio with live, consumer-facing assets Close mentorship from founders and exposure to startup decision-making How to Apply Complete online submission and; A link to your portfolio, Canva work, or social media projects (if available) Job Type: Internship Work Location: Hybrid

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  • Social Media Manager Intern
    Social Media Manager Intern
    26 days ago
    Part-time
    Edgewater

    Are you passionate about social media, storytelling, and building buzz around innovative apps? Join GainsApp, a growing platform at the intersection of coaching, performance, and goal achievement, now expanding into an exciting gamified user experience. We’re seeking a creative, trend-savvy Social Media Manager Intern to help grow our digital presence and engage a community driven by success and accountability. What You’ll Do • Create and manage engaging content across Instagram, TikTok, X, and LinkedIn, • Develop campaigns highlighting our new gamified features and user success stories, • Identify trends and turn them into engaging, brand-aligned content, • Support content calendars, reels, and short-form video strategy, • Engage with followers and help build an active online community, • Track performance metrics and optimize content, • What We’re Looking For, • Strong interest in social media, branding, or digital marketing, • Passion for apps, gamification, and user engagement, • Creative thinker with a strong sense of trends and storytelling, • Comfortable creating or appearing in short-form video content, • Organized, proactive, and reliable, • Bonus: Experience with Canva, CapCut, or analytics tools, • Why Join GainsApp?, • Be part of an emerging app introducing gamification, • Gain hands-on experience building and scaling a brand, • Flexible hybrid work environment (NY/NJ area preferred), • Opportunity to contribute ideas and make a real impact, • Potential pathway to future opportunities, • Details, • Position: Social Media Manager Intern, • Location: Hybrid (Remote + NJ/NY meetups), • Start Date: Immediate, • Compensation: Academic credit and/or volunteer service hours available ; eligible for future PT or FT salaried opportunity How to Apply Submit your resume and any social media samples or portfolio. Show us your creativity and how you think!

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  • Graphic Design Intern
    Graphic Design Intern
    1 month ago
    Part-time
    Manhattan, New York

    Graphic Designer Intern Company: The Now PR Location: NYC Duration: 6 months Compensation: Unpaid (college credit available). Opportunity for paid position upon successful completion. About The Now PR The Now PR is a dynamic public relations agency focused on innovative storytelling, brand development, and media placement. We work with talent and brands across entertainment, lifestyle, and culture. Position Overview The Now PR is seeking a creative, motivated, and bubbly Graphic Designer Intern to join our team. This role is ideal for someone who enjoys collaborating, brings positive energy to a team environment, and is eager to grow their design and multimedia skills in a fast-paced PR setting. What You’ll Learn & Work On • Training in Adobe Photoshop and other design tools, • Creating visual assets including decks, flyers, and social media graphics, • Assisting with design concepts, • Opportunity for paid position upon successful completion. Responsibilities • Design graphics for social media, presentations, and marketing materials, • Assist in creating client decks and branded visuals, • Support the team with content creation and visual storytelling, • Maintain brand consistency across all design work Qualifications • Currently enrolled in or recently graduated from a college/university (Graphic Design, Marketing, Communications, or related field preferred), • Basic understanding of design principles and a willingness to learn new tools, • Familiarity with Adobe Creative Suite (especially Photoshop) is a plus, • Strong attention to detail, creativity, and a positive, team-oriented attitude, • A bubbly personality with the ability to collaborate effectively in a team environment, • Ability to manage time and meet deadlines in a fast-paced setting Additional Information • This is an unpaid internship; however, college credit is available

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  • Social Media Content Creator Intern
    Social Media Content Creator Intern
    1 month ago
    $20–$25 hourly
    Part-time
    Downtown Brooklyn, Brooklyn

    About What’s The Sauce What’s The Sauce is a fast-growing food brand focused on bold flavors, creative wings, and standout sauces. We’re building more than just a food business — we’re creating a brand people follow, crave, and engage with online. Role Overview We’re looking for a creative and hungry Photographer / Social Media Content Creator Intern to help bring our brand to life visually. This role is perfect for someone who loves food, understands social media trends, and wants to build a strong portfolio in food content and brand storytelling. You’ll work directly with the founder to create high-quality content for Instagram, TikTok, and other platforms. What You’ll Do • Shoot high-quality photos and videos of food (wings, sauces, behind-the-scenes), • Create engaging short-form content (Reels, TikToks, Stories), • Help plan and execute content shoots (lighting, angles, setups), • Edit photos and videos for social media (color grading, cuts, captions), • Brainstorm content ideas aligned with trends and brand voice, • Assist with posting and maintaining a consistent content calendar, • Capture real-time moments during kitchen prep, events, or pop-ups What We’re Looking For • Passion for food, content creation, and social media, • Basic photography/videography skills (iPhone or camera is fine), • Familiarity with Instagram, TikTok, and trending formats, • Basic editing skills (CapCut, Adobe Lightroom, Premiere, etc.), • Creative eye for angles, lighting, and storytelling, • Self-starter with strong attention to detail, • Reliable and able to work in a fast-paced environment Bonus Points • Experience shooting food content or working with brands, • Understanding of viral content trends, • Graphic design skills (Canva, Photoshop), • Interest in entrepreneurship, food brands, or startups What You’ll Get • Hands-on experience building a food brand from the ground up, • Creative freedom to experiment and build your portfolio, • Direct mentorship from the founder, • Opportunity to grow into a paid role or long-term position, • Free food (obviously) How to Apply Send us: • Your portfolio or Instagram/TikTok, • A short intro about yourself, • (Optional) Ideas you’d love to create for What’s The Sauce

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  • Clinical Coordinator
    Clinical Coordinator
    1 month ago
    $64000–$68000 yearly
    Full-time
    Manhattan, New York

    Reporting to the Assistant Program Director, Outreach the Clinical Coordinator supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards. The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Supervise a team of Case Managers, • Provide regular, structured supervision meetings for direct reports, • Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice, • Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Interview and assess potential clients, • Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors, • Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement, • Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely, • Assess and evaluate client functioning, • Supervise and conduct case conferences, • Coordinate delivery of care with multiple service providers, particularly outreach teams., • Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness., • Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict, • Perform other duties as assigned MINIMUM QUALIFICATIONS: • NYS Licensed Masters Social Worker (LMSW) required, • Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred, • Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients, • Experience with crisis intervention, including, risk assessments and incident management, • Ability to work successfully with a wide range of internal and external stakeholders, • Demonstrated success in working in a fast-paced environment with multiple priorities, • Ability to delegate and motivate staff to achieve deliverables, • Ability to communicate (verbally and written) with diverse populations and stakeholders, • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required, • Bilingual preferred

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  • Piercer/Stylist
    Piercer/Stylist
    1 month ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person

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  • TikTok Livestream Host
    TikTok Livestream Host
    2 months ago
    $25–$50 hourly
    Part-time
    Long Island City, Queens

    Since we are recruiting host to represent the brand, please share your personal social media to help us to better assess your qualification. ABOUT US Auraway is a TikTok-focused digital marketing and e-commerce operations agency, specializing in launching and scaling TikTok Shops, content systems, and livestream commerce from 0 → 1 → scale for both local and international brands. As an official TikTok Shop partner, we provide end-to-end solutions including: • TikTok Shop setup & operations, • Creator & influencer ecosystem building, • Content production & ad optimization, • Livestream system development & scaling, • We have successfully driven:, • $1M+ GMV growth for brands within months, • 9M+ views in 3 months campaigns, • High-performing livestream systems with consistent scalable sales performance, • Our team works with leading brands across beauty, skincare, fashion, and lifestyle, building sustainable TikTok commerce ecosystems., • POSITION OVERVIEW, • We are looking for a TikTok Livestream Host (Brand & E-commerce Focus) who can serve as the face of brand livestream operations, driving both engagement and conversion., • This role goes beyond traditional hosting — you will be part of a data-driven live commerce system, collaborating with content, operations, and creator teams to scale revenue., • ROLE & RESPONSIBILITIES, • Hosting & Live Streaming: Host the brand’s live streaming channel on TikTok for 1-2 sessions per day (3 hours each time), promoting top brand products in fashion and sneakers at our studios in Long Island City, • Shooting Short Videos: Create creative short videos for our TikTok brand account as needed, • Sales & E-commerce: Be sales-oriented, use innovative tactics, and possess excellent product knowledge to drive sales on TikTok Shop via Livestream Collaborate with our marketing team to generate more creative and unique ways of presenting, • REQUIREMENTS, • Strong ability to style and showcase fashion brands in a compelling, conversion-driven way., • MUST be fluent in English to ensure broad audience comprehension., • Highly articulate, naturally talkative, and able to maintain continuous and engaging dialogue., • Confident as a presenter in front of the camera Familiarity with social media especially TikTok Live and TikTok Shop., • COMPENSATION & BENEFITS, • Salary: $25.00-$50.00 per hour, with commission, • Flexible working schedule, • Opportunity to work with globally known fashion and beauty brands, • Expand and grow your reach as an aspiring model/influencer, • AUDITION, • We will be in contact with you for the interview/audition after reviewing your resume, • Job Types: Part-time, Contract Pay: $25.00 - $50.00 per hour, • Expected hours: 3 – 30 per week, • BENEFITS, • Employee discount Flexible schedule Work Location: In person

    No experience
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  • TikTok Livestream Host
    TikTok Livestream Host
    2 months ago
    $25–$50 hourly
    Part-time
    Long Island City, Queens

    Since we are recruiting host to represent the brand, please share your personal social media to help us to better assess your qualification. ABOUT US Auraway is a TikTok-focused digital marketing and e-commerce operations agency, specializing in launching and scaling TikTok Shops, content systems, and livestream commerce from 0 → 1 → scale for both local and international brands. As an official TikTok Shop partner, we provide end-to-end solutions including: • TikTok Shop setup & operations, • Creator & influencer ecosystem building, • Content production & ad optimization, • Livestream system development & scaling, • We have successfully driven:, • $1M+ GMV growth for brands within months, • 9M+ views in 3 months campaigns, • High-performing livestream systems with consistent scalable sales performance, • Our team works with leading brands across beauty, skincare, fashion, and lifestyle, building sustainable TikTok commerce ecosystems., • POSITION OVERVIEW, • We are looking for a TikTok Livestream Host (Brand & E-commerce Focus) who can serve as the face of brand livestream operations, driving both engagement and conversion., • This role goes beyond traditional hosting — you will be part of a data-driven live commerce system, collaborating with content, operations, and creator teams to scale revenue., • ROLE & RESPONSIBILITIES, • Hosting & Live Streaming: Host the brand’s live streaming channel on TikTok for 1-2 sessions per day (3 hours each time), promoting top brand products in fashion and sneakers at our studios in Long Island City, • Shooting Short Videos: Create creative short videos for our TikTok brand account as needed, • Sales & E-commerce: Be sales-oriented, use innovative tactics, and possess excellent product knowledge to drive sales on TikTok Shop via Livestream Collaborate with our marketing team to generate more creative and unique ways of presenting, • REQUIREMENTS, • Strong ability to style and showcase fashion brands in a compelling, conversion-driven way., • MUST be fluent in English with minimal accent to ensure broad audience comprehension., • Highly articulate, naturally talkative, and able to maintain continuous and engaging dialogue., • Confident as a presenter in front of the camera Familiarity with social media especially TikTok Live and TikTok Shop., • COMPENSATION & BENEFITS, • Salary: $25.00-$50.00 per hour, with commission, • Flexible working schedule, • Opportunity to work with globally known fashion and beauty brands, • Expand and grow your reach as an aspiring model/influencer, • AUDITION, • We will be in contact with you for the interview/audition after reviewing your resume, • Job Types: Part-time, Contract Pay: $25.00 - $50.00 per hour, • Expected hours: 3 – 30 per week, • BENEFITS, • Employee discount Flexible schedule, • Application Question(s): Since public image is crucial for the livestream host position, send us a picture that shows your appearance through the chat feature. This information is essential for us to proceed with your application. Rest assured, your data will be handled with strict confidentiality and used solely for job-related purposes. Work Location: In person

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