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  • Support Engineer
    Support Engineer
    6 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

    Immediate start!
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  • Remote Life Insurance Agent | High Intent Leads | Six Figure Potential
    Remote Life Insurance Agent | High Intent Leads | Six Figure Potential
    26 days ago
    Part-time
    Wyckoff

    Job description This is your chance to join one of the fastest-growing, highest-earning teams in the industry. If you’re hungry, competitive, and ready to build real freedom for yourself and your family, Giraldo Life Group wants you. We’re expanding in NJ, and nationwide to contract new agents immediately. Remote or in person you choose. Part time or full time you control your income. With the right work ethic, six figures your first year is not just possible, its average What Makes Giraldo Life Group Different and Why Agents Are Flocking Here **We offer one of the strongest compensation plans in the industry. Write business today, get paid fast Top producers scale quickly. Builders scale even faster. **High Intent Leads (Yes, Really) You get leads so you can focus on selling, not begging for “opportunities.” Plus, access to exclusive leads converting at 30 percent or more. No recycled garbage. No fighting for scraps. Real training from reps who ACTUALLY sell No hype. No fluff. We have top producers available for mentorship and guidance You’ll learn exactly what to say, how to close, and how to scale fast. Work Anywhere, Anytime Full remote telesales You set the schedule. You set the pace. You set your income. Build Residual Income That Pays You Every Month You’re not just making one sale, you’re building a book. Renewals grow, month after month. Leadership & Agency Ownership Path If you want to build a team, we’ll show you how. If you want to run an agency, we’ll help you get there. Who We Want People who: Want to earn more, grow faster, and take control of their life Are competitive, driven, coachable, and hungry Care about helping families and want to build a real career Can work remotely with discipline and focus Believe they’re capable of more, and are ready to prove it If that’s you, you’re exactly who we’re looking for. Apply Today: The Best Markets Fill First Our lead flow is heavy, and we only contract agents where we can fully support. Once a high intent lead is claimed, its yours! If you’re serious about creating a bigger future If you’re tired of capped income If you want freedom, flexibility, and the chance to win big Click “Apply” and let’s get you started. This is a commission-based 1099 position. Your income is 100 percent dependent on your performance, and the upside is massive.

    No experience
    Easy apply