Client Care Coordinator/Advocate
8 days ago
Warren
Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Training & development Responsibilities Providing an Exceptional Client Experience: • Tailor personalized wellness solutions with astute discretion and expertise, fostering enduring client relationships., • Conduct thorough consultations with empathy and adherence to HIPAA guidelines, ensuring trust and rapport, • Collaborate with prescribing physicians to strategize and implement personalized care plans prioritizing client well-being.Brand Engagement and Marketing:, • Showcase the Relive Health brand at community events, driving revenue and client engagement through upselling opportunities., • Demonstrate mastery of product and service knowledge, articulating their value proposition persuasively to clients.Administrative Oversight:, • Exercise discretion in scheduling and resource allocation to optimize revenue and client satisfaction., • Navigate software and systems effectively, maintaining meticulous documentation and facilitating seamless client interactions., • Provide strategic feedback to drive continuous improvement initiatives within the health center.Client Satisfaction and Feedback:, • Proactively address concerns and challenges to ensure each clients journey with Relive Health is characterized by satisfaction and excellence., • Collaborate with the team to implement solutions for enhancing client experiences and outcomes.Executive Oversight and Leadership:, • Direct the work of others, monitor compliance measures, and control the flow of supplies and medications., • Maintain production and sales records accurately and facilitate team member training and development.Qualifications, • High school diploma. Bachelors degree (preferred but not required), • 1 year of general sales experience. Sales experience in the medical field specifically in Hormone Replacement Therapy is ideal., • Persuasion, negotiation, and closing skills., • Ability to meet deadlines, multi task, achieve company set objectives, • Maintain patience and composure managing client care, • Ability to work productively and effectively in an unsupervised environment