Assistant Manager/Key Holder
11 days ago
Albany
Job DescriptionSalary: DOE We are looking for a competitive Assistant Managers/Key Holders to help customers identify and purchase products they desire. Management duties to include selling, restocking, and merchandising. The goal is to provide high-class customer service and to increase the companys growth and revenue through sales maximization. Responsibilities • Ensure high levels of customer satisfaction through excellent sales service, • Maintain outstanding store condition and visual merchandising standards, • Maintain a fully stocked store, • Ascertain customers needs and wants, • Recommend and display items that match customer needs, • Welcome and greet customers, • Manage point-of-sale processes, • Actively involved in the receiving of new shipments, • Keep up to date with product information, • Accurately describe product features and benefits, • Follow all companies' policies and procedures, • Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance, • Operate point of sale (POS) and take payment or obtain credit authorization, • Provide estimates for jewelry and watch repairs, • Perform business opening and closing procedures as outlined in Policy and Procedures Guide, • Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows, • Complete case counts, • Maintain safety and security of location by following all Loss Prevention and Security policies and procedures, • Maintain flexibility to work any shift, including weekends, holidays, and overtime, • Must be able to perform the essential functions of this position with or without reasonable accommodation, • Skills, • Proven working experience in retail sales, • Basic understanding of sales principles and customer service practices, • Proficiency in English, • Track record of over-achieving sales quota, • Solid communication and interpersonal skills, • Customer service focus, • Friendly, helpful, confident, and engaging personality, • Basic administration skills, • High school degree, • Preferably 5 years of sales experience, • Commitment to excellence, with a passion for jewelry with a desire to succeed., • Compensation is based on experience.