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Job DescriptionCompany Description WHO WE ARE fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don’t just aspire to make the best products on the market; we want to be the best beauty brand to work for. We’ve created a warm, inspiring environment with world-class benefits that encourages our teams to dream big, because that’s how we got here. Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us. MAIN JOB OBJECTIVE The Senior Manager, Key Accounts role is the key contact with the retailer buying offices. Collaborating on strategies, sales and rank targets, inventory planning and activations to drive growth in national accounts to achieve sales targets and secure best in class in-store and online exposures. This role mirrors the structure of many retail partners. This position will partner with our retailers. This position will report directly to the Head of Sales and Planning. Job Description JOB RESPONSIBILITIES • Client Relationship Management: Building and maintaining strong, trusting relationships with key clients, understanding their business needs, goals, and challenges., • Strategic Account Planning: Developing and executing strategic plans to drive growth, maximize revenue, and ensure the continued success of key client accounts., • Communication and Coordination: Acting as the main liaison between key customers and internal teams, coordinating efforts across departments such as sales, marketing, product development, and customer support., • Sales and Business Development: Identifying and pursuing opportunities for upselling, cross-selling, and expanding product or service offerings to key accounts. This also includes contributing to new business pitches., • Problem Resolution and Support: Addressing client inquiries, resolving issues, and proactively identifying solutions to meet client objectives., • Performance Monitoring and Reporting: Conducting regular business reviews, analyzing key performance indicators (KPIs), and reporting on account health, satisfaction, and sales forecasts., • Negotiation and Contract Management: Negotiating contracts, pricing, and terms with key accounts., • Develop strong cross functional relationships and synergies across: marketing, digital, visual merchandising and planning, • Identify business opportunities by account to increase overall share and brand awareness, • Understand retail, gross and net sales trends compared to budget in order to optimize brand profits, • Contribute to and project manage launch strategies in collaboration with marketing, digital and store design, • Optimize product assortment and gondola productivity to maintain elevated space and location within our retail partners, • Must be able to remain in a stationary position on average of 7.5 hours/day., • Light to moderate lifting may be required., • While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard.Qualifications PROFILE You have/are: • 6-8 years in account management or sales or sales planning, with a proven ability to retain and grow strategic accounts, • Exceptional interpersonal skills and the ability to build trust with clients, • Excellent verbal and written communication skills, confident in leading reviews and negotiations, • Ability to develop effective customer strategies, analyze sales potential, and translate data into actionable solutions, • Strong problem-solving skills and the ability to manage complaints effectively, • Comfortable navigating through data to create opportunities, • Highly organized, self-motivated, and able to multitask and prioritize efficiently, • Familiarity with CRM systems and basic computer skills (e.g., Microsoft Office Suite), • A Bachelor's degree in marketing, business administration, sales, or a related field is often preferred, • Consumer Centric: Build relationships with Consumers through heartfelt generosity, • Agile: Anticipate and champion change, • Collaborative: Communicate and dream with others, • Growth Minded: Seek opportunities that offer the chance to be a curious creator, • Accountable: Take ownership of actions and responsibilities, • A Strategic Thinker: Implement new ideas from data and insights to create the unexpected, • Driven for Results: A relentless pursuit to achieve business objectives, drive revenue and contribute to organizational success, • Optimistic: Maintain a “Sky’s the Limit” mindset Additional Information WHAT WE OFFER YOU Training & Development and Culture • Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development, • Opportunities for networking and building relationships with LVMH Community and Network, • Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP), • Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment, • Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility, • Travel & lodging for those who can’t access care, • Fresh In-Store Discounts and Gratis, • LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc., • Pre-Tax Commuter Benefits through Wage Works The salary range for this role is $120,000 - $150,000 USD. This role is based in New York City.

Job DescriptionCompany Description WHO WE ARE fresh is a global skincare brand within the LVMH Group, headquartered in New York City. We emphasize the look, feel, and scent in every product, transforming skincare into an elevated, sensual experience. Our collection of skincare, lip care, bodycare, and fragrances are available in 16 countries, across our fresh boutiques and digital channels, specialty and department stores, and more. We are an organization of curious creators who embrace innovation, optimism, and always keep our customers at the forefront. With a pioneering spirit, we are empowered to challenge the status quo and use our authentic voice to do the right thing for our people, our brand, and the environment. Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us. MAIN JOB OBJECTIVE Fresh is seeking a Senior Financial Analyst to join our Operations Finance team and help elevate our product costing, COGS visibility, and operational reporting. You will own key processes across costing, month‑end close, and analytics while helping build a more scalable, data-driven finance function. This is a great opportunity for someone who thrives in hands‑on environments and wants to grow in a fast‑moving operations finance role. Job Description JOB RESPONSIBILITIES • Support Operations with inventory, scrap visibility, and CAPEX tracking, • Analyze PPV, overhead absorption, freight, scrap, and SKU-level variances, • Work with Purchasing on vendor costing and direct purchase scenarios, • Support new product cost development from concept to launch, • Partner with Marketing on costing targets and promo financials, • Assist with budget/forecast cycles (R0/R1/R2) and actual vs. budget performance reviews, • Prepare close journals and eventually lead components of month-end close, • Own product BOM costing accuracy (costs, quantities, scrap assumptions), • Manage cost activations, price uploads, and standard cost revaluations, • ERP: Microsoft Dynamics 365 (preferred) or SAP/Oracle, • Analytics: Power BI or Tableau, • Data Tools: Advanced Excel (pivot tables, Power Query, modeling), basic SQL a plus, • Must be able to remain in a stationary position on average of 7.5 hours/day, • Light to moderate lifting may be required, • While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboardAdditional Information WHAT WE OFFER YOU Training & Development and Culture • Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development, • Opportunities for networking and building relationships with LVMH Community and Network, • Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP), • Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment, • Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility, • Travel & lodging for those who can’t access care, • Fresh In-Store Discounts and Gratis, • LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc., • Pre-Tax Commuter Benefits through Wage Works The salary range for this role is $85,000 - $105,000 USD. This role is based in Jersey City, New Jersey.

Job Description Customer Experience Manager - Manhattan, NYC We are seeking a motivated and dynamic Customer Experience Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Flatiron showroom location. The targeted salary budget for this position is $80k - 95k annually. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Sales Performance and Business Growth:, • Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet quarterly sales targets., • Demonstrate a robust understanding of business processes and KPIs, coaching each team member to achieve performance goals., • Drive showroom sales performance by analyzing data, identifying opportunities for improvement, and implementing strategic initiatives., • Ownership of Store Performance:, • Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service and operational efficiency., • Implement efficiency improvement initiatives, policies, and procedures to enhance the customer experience and operational performance., • Partner with Workforce Operations Analysts to create and maintain a comprehensive team schedule, ensuring coverage for all duties and appointments., • Leadership and Team Development:, • Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service., • Provide ongoing training, coaching, and performance feedback to develop the team’s skills and capabilities., • Participate in the sourcing and selection processes to build teams of high-performing talent., • Lead by example in conducting in-person customer appointments, presenting jewelry in a luxury goods environment., • Customer Experience Management:, • Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction., • Maintain a luxury environment in the showroom, upholding visual merchandising and retail operations standards, including planogram updates and seasonal roll-outs., • Respond to customer inquiries via phone, email, and live chat, ensuring a personalized and exceptional service experience., • Cross-Functional Collaboration:, • Collaborate across departments, including operations, merchandising, retail operations, marketing, HR, and customer care, to drive business growth and customer satisfaction., • Innovate and bring new ideas to enhance processes and customer engagement. Qualifications:, • Proven experience managing people in retail or direct-to-consumer sales, with a focus on achieving and exceeding sales targets., • Strong leadership abilities with the capacity to inspire and develop a high-performing team., • Excellent business acumen with the ability to analyze data and make strategic decisions., • Exceptional communication skills, both written and verbal., • Robust CRM software experience., • Entrepreneurial spirit and self-starter mindset., • BA degree or equivalent, preferred., • Commitment to respect and inclusion in the workplace. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 227LAA6qqC

Job DescriptionCatbird is filling an exciting role for a Customer Analytics Manager, reporting to the VP of Marketing. In this role, you will partner closely with our marketing, finance, product, and leadership team to develop best in class retention strategies, increase customer loyalty and lifetime value, and mitigate churn across our e-commerce and store customer cohorts. Our ideal candidate is data driven with a deep understanding of the full customer lifecycle and its drivers. Key Responsibilities • Extract and analyze CRM data, customer service feedback, customer purchase behavior, and survey insights to build out the following: - Streamlined customer dashboards for ongoing and ad hoc analysis- Summary of key insights and actions to wider team - Automated reporting in Catbird’s BI platform, Looker, • Define additional metrics and tracking to measure Catbird’s retention health and brand heat., • Identify shifts within our customer behavior and relevant actions to drive growth, • Work closely with marketing to provide data driven direction on lifecycle marketing campaigns across channels., • Provide data driven framework for Catbird’s pilot loyalty program and clienteling services across e-commerce and store., • Work closely with the marketing and merchandising teams to provide insights into audience segmentation, purchase behavior, cross purchase and spend trends., • Partner with the marketing and retail teams to create monthly and weekly customer engagement reporting, and measurable KPIs., • Work with marketing on A/B testing processes for creative, messaging, send frequency, and timing to constantly improve performance.Our Ideal Candidate, • 5+ years experience in corporate strategy, consulting, or CRM experience, • Strong data analytics and qualitative skills, SQL is a strong plus!, • Deep experience in analytics platforms, • Looker proficiency a must: dashboard modeling and design: Looks, views, and joins as well as data validation, • Experience with customer research methods – including coding and deploying surveys, and social listening, • Ability to translate insights into actionable strategies, • A strong communicator who enjoys collaborating with small, cross functional teams, • A passion for the Catbird brand and sustainability mission is a strong plus!Perks & Benefits, • Healthcare eligibility following 30 days of hire with 75% of the medical premium covered by Catbird. And 25% of the premium is covered for children. We also offer dental and vision., • Generous PTO plus additional paid holidays, sick days, and an extra day off during the month of your birthday!, • 401(k) with profit sharing and safe harbor contribution eligibility after one year of employment. We invest through a portfolio focused on socially responsible funds., • Professional Development Stipend: an allotment of $200/year, plus other workshops and talks throughout the year, • Parental Leave: 12 weeks are 100% paid., • The Catbird Giving Fund: We vote as a company on what organizations to support. A portion of all sales, year round, are donated to nonprofits aligned with our core beliefs of equality and helping others., • A generous employee discount, • Pre-taxed commuter discounts to save money on getting to work, • Discounted Citi Bike Annual Membership, • Regular company-wide celebrations & events

Job Description Job Title: Luxury Jewelry Sales Specialist Job Description: We’re looking for hungry, ambitious, and career-minded individuals to join our high-performing sales team in the heart of NYC’s Diamond District. At TraxNYC, your income is directly tied to your hustle — this is a commission-based role, so the more you put in, the more you get out. If you're looking to break into the luxury jewelry industry and build a long-term career with a top-tier brand, this is your opportunity. CHECK OUT THE TEAM AND WORKSPACE: As a Luxury Jewelry Sales Specialist, you'll be responsible for driving sales through online platforms, handling customer inquiries, closing deals, and managing orders from start to finish. You’ll work closely with our internal teams to ensure a seamless client experience, whether it’s for a ready-made piece or a fully custom design. While this role is primarily focused on online sales, if a customer you've been working with visits the showroom in person, you’ll be responsible for assisting them directly to ensure continuity and personalized service. As you grow in the role, there is strong potential to move into regular in-store sales and client-facing operations. Key Responsibilities: * Manage and convert inbound online leads into closed sales * Respond to client inquiries across platforms (website, Instagram, email, etc.) * Guide customers through jewelry selection, customization, and order processing * Build and maintain strong client relationships for future business * Collaborate with design and production teams to ensure accurate order fulfillment * Maintain clear communication and organized records throughout the sales cycle * Assist your online clients in person if they visit the showroom Requirements: * Proven sales experience (luxury, retail, or commission-based preferred) * Strong written communication and online customer service skills * Professional appearance and business etiquette * Full-time availability: 8-hour shifts, 5 days/week * Shifts may vary between: • Morning shift: 10:00 AM – 6:00 PM, • Evening shift: 2:00 PM – 10:00 PM * Scheduled days and shifts will vary weekly * Highly motivated, self-disciplined, and eager to grow Bonus Points For: * Experience in jewelry, luxury retail, or custom goods * Background in high-ticket online sales or e-commerce * Familiarity with NYC’s Diamond District or fine jewelry industry * Experience using monday.com or similar workflow/project management tools Compensation & Growth: * Commission-based pay starting at 12% of profits — no cap on earnings * Realistic income potential: $60,000–$120,000+ annually, depending on performance * Paid time off + employee discount * High volume of inbound leads and online traffic * Opportunity to transition into in-store, high-end client sales as you grow If you're looking for more than just a sales job — and you're ready to build a lasting career in the luxury space — we want to hear from you. The path is there. How far you go depends on how hard you work. Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

When you join our team as an Assistant Store Manager, you ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training oppo

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We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

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The Center for Human Reproduction (CHR) is a leading fertility center based in New York City, recognized nationally and internationally for treating patients with multiple failed IVF cycles.Founded as one of the first IVF centers in the U.CHR specializes in treatment for diminished ovarian reserve.O

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The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures

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The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in a

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We are hiring immediately for full time Receptionist - Hourly positions.Location: UBS - 299 Park Avenue, New York, NY 10171.Note: online applications accepted only.Schedule: Full time schedule; Monday through Friday, 8:00 am to 5:00 pm.Requirement: Two years of prior experience as a receptionist, ad

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Elite Amenity Management is a full-service amenity management company based in New York City.We specialize in providing residential and commercial properties with high-end, personalized amenities and services.Our team of experienced professionals provides a wide range of services, including manageme

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