Are you a business? Hire jewelry store candidates in New York, NY
The Jewelry Store Manager is responsible for overseeing the daily operations of the store, ensuring an exceptional customer experience, and driving sales and profitability. This role involves managing staff, inventory, and visual merchandising, while maintaining a high standard of service and adherence to company policies. Key Responsibilities: 1. Sales and Customer Service: - Lead and motivate the sales team to meet or exceed sales goals. - Provide exceptional customer service, ensuring customers’ needs are met and addressing any concerns. - Assist customers with product selections, providing detailed information on jewelry features, quality, and value. - Develop strategies to improve customer retention and brand loyalty. 2. Team Management: - Hire, train, and manage sales associates and other store staff. - Schedule and assign duties to staff, ensuring adequate coverage during peak hours. - Conduct regular performance evaluations, provide feedback, and foster a positive work environment. - Ensure staff are knowledgeable about product offerings and sales techniques. 3. *Inventory Management: - Oversee inventory control, ensuring products are accurately stocked and tracked. - Conduct regular inventory checks, manage stock levels, and coordinate reordering with suppliers. - Ensure jewelry pieces are properly displayed and maintained in accordance with store guidelines. 4. Visual Merchandising: - Create attractive product displays that align with brand image and attract customers. - Regularly update displays and ensure that store aesthetics are in line with marketing campaigns and seasonal trends. 5. Financial Management: - Oversee the store’s financial performance, including meeting sales targets, controlling expenses, and ensuring profitability. - Prepare daily, weekly, and monthly sales reports for upper management. - Handle cash management, including processing transactions, reconciling cash registers, and ensuring accurate financial reporting. 6. Compliance and Security: - Ensure compliance with all store policies, health and safety regulations, and legal requirements. - Maintain security measures to safeguard high-value merchandise, including lock-up procedures and monitoring of CCTV systems. - Handle customer complaints or incidents in a professional manner. 7. Marketing and Promotion: - Collaborate with marketing teams to implement promotional campaigns, in-store events, and special offers. - Use social media and other marketing channels to attract new customers and increase brand visibility. Qualifications: - Proven experience in retail management, preferably in jewelry or luxury goods. - Strong leadership and interpersonal skills with the ability to motivate and lead a team. - Excellent customer service and communication skills. - Solid understanding of inventory management, sales processes, and financial reporting. - Attention to detail and ability to maintain high standards of store presentation. - Knowledge of jewelry products, including diamonds, precious metals, and gemstones (preferred). - Ability to work a flexible schedule, including weekends and holidays. Education & Experience: - High school diploma or equivalent (required). - Bachelor’s degree in business, marketing, or a related field (preferred). - Previous experience in a jewelry store or luxury retail setting is a plus. This role offers the opportunity to manage a dynamic retail environment and contribute to the success of a growing jewelry brand. The Jewelry Store Manager is expected to combine excellent leadership with a passion for fine jewelry and customer satisfaction.
Retail Sale and operation assistant ( Holiday - Immediately hiring Market December - January) New York This position is based at the DOVIANA Herald Square and Bryant Park Winter Holiday Market and requires in-person attendance, part time or full time from 10am to 9pm. About Doviana: Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Operations: Help customers check out Support a memorable and customized customer service experience Organize merchandise and displays Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity of the vendor booth. Help support appointment with influencers Help contribute to social media content Clean and organize the showroom/store Comfortable with technology and learning new forms of POS Facilitate the checkout process through POS