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  • Assistant Manager
    Assistant Manager
    17 days ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Sales Representative
    Sales Representative
    2 months ago
    $50000–$100000 yearly
    Full-time
    Elizabeth

    Job Overview We are seeking driven and self-motivated individuals to join our team as Commission-Based Sales Appointment Setters. In this fully remote role, you will be responsible for generating and qualifying leads, then scheduling high-quality appointments for our sales team. This position is ideal for individuals who are confident in outreach, thrive in performance-based environments, and want uncapped earning potential. You will primarily be setting appointments for solar energy consultations, helping homeowners explore options to reduce electricity costs and transition to renewable energy. Key Responsibilities • Conduct outbound outreach via cold calls, SMS, email, and social media, • Engage prospects and generate interest in solar energy solutions for residential properties, • Educate prospects on key solar benefits such as lower electricity bills, protection against rising utility rates, and available incentives (e.g., tax credits), • Qualify leads based on key criteria (homeownership, suitability for solar, interest level, timeline, decision-maker), • Schedule appointments directly into the sales team’s calendar for solar consultations, • Follow up consistently with prospects to maximize booking rates, • Meet or exceed weekly and monthly appointment targets Compensation Structure • 100% commission-based pay, • Earnings per qualified appointment set and/or per closed deal, • Bonus incentives for hitting performance milestones, • Uncapped earning potential based on performance Qualifications • Previous experience in appointment setting, cold calling, or sales preferred, • Strong communication and persuasion skills, • Comfortable handling objections and rejection, • Self-disciplined and results-oriented, • Ability to work independently without direct supervision, • Access to reliable internet and a quiet workspace Preferred Skills • Experience with CRM tools (e.g., HubSpot, Salesforce, GoHighLevel), • Familiarity with sales scripts and objection handling techniques, • MUST SPEAK SPANISH, • Basic understanding of solar financing options (cash, loan, or lease) Why Join Us • Fully remote, work-from-anywhere opportunity, • Unlimited income potential with no earning cap, • Flexible schedule, • Opportunity to grow into a full sales/closer role in the solar industry, • Training and proven scripts provided

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