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Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Play a vital role in creating a memorable dining experience. You’ll provide attentive, knowledgeable, and friendly service to every guest, sharing your passion for hospitality and the diverse flavors of our menu. Whether guests are enjoying sushi, noodles, or craft cocktails, you’ll help deliver an exceptional and seamless experience in one of Northern Quest Resort & Casino's signature restaurants. Essential Duties and Responsibilities • Ensures compliance with Kalispel Tribe of Indians –Internal Controls, and Northern Quest Policies and Procedures., • Use the Point of Sale (POS) system as trained, • Greet guests in a friendly manner, take their beverage and food orders, serve the orders, clear all dishes & glassware from their table and present the guest check., • Collect payment from the guest and provide change when necessary., • Provide constant, attentive and friendly service to all guests., • Educate the guests about the daily specials and answer any questions they may have., • Be knowledgeable about wine and be prepared to answer guest questions about wine pairing., • Communicate with your supervisor to resolve any guest questions in a timely manner., • Keep payments orderly and neat throughout your shift., • Sell beverages and alcohol beverages, plus refill beverages., • Maintain assigned sections and workstations., • Assist other servers with all of the above to ensure total Teamwork., • Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level. Side work lists to be followed., • Maintain a clean and stocked server station., • Correctly perform all necessary paper and bookwork at shifts end., • Relay any complaints, problems or positive remarks to shift supervisor., • Maintains confidential daily record keeping of tips., • Attend all training meetings., • Assist in other projects, as directed., • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Supervisory Responsibilities This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED). Experience • One to three months related experience and/or training helpful; or equivalent combination of education and experience., • Experience working as a waiter/waitress preferred. Skills • Must possess excellent customer relations and customer service skills., • Ability to handle cash and give proper change., • Skill in identifying and resolving problems under pressure conditions., • Ability to learn and operate the POS system. Other Requirements • Ability to obtain and maintain a Tribal Gaming License., • Valid Food Handlers card., • Hepatitis A vaccination., • Mandatory Alcohol Server Training (MAST) certification., • Payment Card Industry Training., • Available and willing to work nights, weekends and holidays as required., • Employment is contingent upon a favorable outcome of a background investigation. Physical Demands • Requires the ability to lift and/or move objects weighing up to 65 pounds., • Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Constantly requires walking or moving about to accomplish tasks., • Occasionally requires standing and/or sitting for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Constantly requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Serves patrons in the Restaurant dining room by performing the following functions. Essential Duties and Responsibilities • Ensures compliance with Kalispel Tribe of Indians Washington State Regulations, and Kalispel Golf & Country Club (KGCC) Policies and Procedures., • Use the POS system as trained., • Greet guests in a Kalispel friendly manner –smiling and with a upbeat attitude., • Explain any specials in detail and mention what items appear most appealing that day., • Take their beverage, and deliver while they are reviewing their menu choices., • Take food orders in the proper sequence (by seat number), • Serve the orders, women served first!, • Clear all dishes & glassware from their table (politely asking if they are finished), • Present the guest check explaining the process., • Collect payment from the guest and provide change when necessary., • Provide constant, attentive and friendly service to all guests., • Educate the guests about the daily specials and answer any questions they may have., • Be knowledgeable about wine and be prepared to answer guest questions about wine pairing., • Communicate with your supervisor to resolve any guest questions in a timely manner., • Keep payments orderly and neat throughout your shift., • Sell beverages and alcohol beverages, plus refill beverages., • Maintain assigned sections and workstations., • Assist other servers with all of the above to ensure total Teamwork., • Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level. Side work lists to be followed., • Maintain a clean and stocked server station., • Correctly perform all necessary paper and bookwork at shifts end., • Relay any complaints, problems or positive remarks to shift supervisor., • Maintains confidential daily record keeping of tips., • Attend all training meetings., • Assist in other projects, as directed., • May be required to be a panelist for the Internal Review board Hearings., • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Education • High school diploma or general education degree (GED) preferred. Experience • One to three months related experience and/or training helpful; or equivalent combination of education and experience., • Experience working as a waiter/waitress preferred. Skills • Must possess excellent customer relations and customer service skills., • Ability to handle cash and give proper change., • Skill in identifying and resolving problems under pressure conditions., • Ability to learn and operate the POS system. Other Requirements • Ability to obtain and maintain a Tribal Gaming License., • Valid health card., • Hepatitis A vaccination., • Mandatory Alcohol Server Training (MAST) certification., • Available and willing to work nights, weekends and holidays as required., • Employment is contingent upon a favorable outcome of a background investigation. Physical Demands • Requires the ability to lift and/or move objects weighing up to 65 pounds., • Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Constantly requires walking or moving about to accomplish tasks., • Occasionally requires standing and/or sitting for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Constantly requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions The beverage server position will ensure guest satisfaction by assisting with delivering drink orders, greeting guests, and creating a fun experience while in the heart of the action on the casino floor! The ideal candidate will have knowledge of alcoholic beverages, excellent communication skills, and the ability to thrive in a fast-paced, high-energy environment. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures., • Greets guests in a friendly manner, deliver beverage/food order., • Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and coworkers from arrival to the property through departure., • Knowledge in alcoholic beverages/garnishes and be prepared to answer guest questions., • Maintains an unwavering positive and friendly demeanor at all times in all circumstances. Demonstrates the highest level of guest service and attention to detail., • Maintain beverage service in all designated sections. Table games, Slots and the Poker Room., • Beverage servers will primarily complete beverage orders to a designated slot machine or table game seat via technology., • Builds relationships and loyalty with guests through sincere and meaningful interactions; learns guests’ names and preferences, connects with them individually and professionally., • Good communication with the casino floor bartenders., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Acts as a liaison between guests and beverage experience., • Acts with urgency at all times to minimize wait times; maintains a quick and purposeful pace. Meets and beats time and productivity standards., • Stays productive at all times (no congregating with other employees unless to briefly communicate information)., • Stays informed of property promotions, programs and amenities., • Achieve a thorough understanding of beverage related products, services, menus and prices., • Complies with liquor laws and regulatory guidelines. Declines orders from those showing visible signs of intoxication, reports intoxication in accordance with departmental procedures., • Clears dirtied glassware from occupied gaming tables and slot machines in a quick and timely manner., • Completes all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level., • Assists beverage ambassadors in taking drink orders as directed by a supervisor., • Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level., • Maintains assigned multiple sections and workstations., • Complies with all company and departmental policies., • Must be able to work various shifts and hours to include holidays and weekends., • Relays any complaints, problems or positive remarks to shift supervisor., • Correctly performs all necessary paperwork and bookwork at shifts end., • Maintains confidential daily record keeping of tips., • Attends all training meetings., • Act as a role model to other employees., • Adhere to all regulatory, company and department policies and procedures., • Must be able to work independently and as a team., • Provides service of alcohol within the guidelines set forth by the MAST training program., • Responsible for maintaining a consistent, regular good attendance record., • May be required to be a panelist for the Internal Review Hearings., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Education • High school diploma or general education degree (GED) Experience • Experience working as a server preferred., • 1+ years in customer service industry with a clear passion for service., • Experience walking or standing for long durations of time preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software., • Knowledge of liquor service is preferred., • Ability to handle cash and give proper change., • Must possess excellent customer relations and customer service skills., • Skill in identifying and resolving problems under pressure conditions., • Demonstrated ability to communicate effectively, both verbal and written., • Must possess the ability to show grace and compassion in all circumstances., • Strong organizational skills. Other Requirements • Ability to obtain and maintain a Tribal Work Permit., • Valid health card., • Hepatitis A vaccination., • Mandatory Alcohol Server Training (MAST) certification., • Must be 21 years of age., • Must be a team player, • Must project professionalism and possess excellent verbal and written communication skills., • Comply with hair and makeup requirements., • Available and willing to work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift and/or move objects weighing up to 45 pounds., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Constantly requires standing for sustained periods of time., • Often requires walking or moving about to accomplish tasks., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus., • Must have the manual dexterity to operate a computer and other necessary office equipment. Work Environment While performing the duties of this job, the employee is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

As a Podiatric Medicine Physician at Preferred Podiatry Group, you will deliver clinical care to patients in various long-term care settings, focusing on diagnosing and treating foot and lower limb issues. Become an Assembler! We are looking for a Podiatrist to join our SNF Clinical Provider divisio

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Facilitate all calls coming to Northern Quest Resort & Casino and all activities relating to the PBX and Reservation center. Achieve results in accordance with the objectives, performance and quality standards established by Northern Quest Resort and Casino. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures., • Answer all telephones within three rings., • Presents a friendly, professional non-rushed approach when answering phones. Follows proper phone etiquette and consistently provides a first class guest experience., • Provide anticipatory service in a thoughtful and intuitive way., • Exhibit a genuine sense of interest and concern for the guest., • Fluent understanding of the organizations departments allowing for accurately guided call transfers., • Obtains any information necessary to assist the guest quickly, accurately, and pleasantly., • Answers guest questions about the Resort and local area or inquiries pertaining to casino services; hotel services; spa and salon services; and travel directions., • Maintains a positive upbeat attitude, being highly “in tune” to guest questions and needs. Works to ensure that guest inquiries, concerns, or complaints are properly handled. Anticipates the guest’s needs., • Monitors the perpetual inventory of rooms to be sold at all times., • Work with the hotel reservation computer system to maintain up-to-the-minute accurate reservation information on all guests., • Use proper interpersonal skills when dealing with customers and other Team Members., • Works as a team with other Team Members to maintain the best service standards available., • Performs accurate, live wakeup calls in a timely manner., • Accept and accurately process guest credit card information, tournament registration and gift card purchases., • Accepts all paging requests, deliver pages in a professional tone of voice., • Successfully answers guest inquiries. Is knowledgeable of the total Resort’s facilities. Up sells and suggests the use of the hotel’s outlets and services., • Maintain Four Star/Four Diamond service standards., • Accurately wrap up all Reservation calls., • Record Guest information accurately and prevent the creation of duplicate profiles., • Fulfill any reasonable work requested by a Manager or Supervisor, completing accurately and in a timely manner., • Knowledgeable of all gaming, hotel, and spa and salon amenities and terminology., • Share information with other departments to facilitate their successful performance., • Ensure guest confidentiality standards are followed., • Have knowledge of the Camas Club and its policies and procedures., • Ensure guest confidentiality standards are followed., • Follow call scripting developed by Management staff and maintain proper call control., • Responsible for maintaining a good attendance record., • Ensure control/protection of company assets., • May be required to be a panelist for the Internal Review Hearings., • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned Supervisory Responsibilities • This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED) Experience • Three to six months related experience and or/training; 1-2 years related college courses a plus., • Experience in a four star/four diamond hotel preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software, • Ability to type at least 40 wpm. (Test Required), • Highly articulate., • Ability to read and comprehend instructions, short correspondence, and memos., • Ability to write professional correspondence., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to multitask while speaking with guests., • Ability to handle high call volume with focus on available phone time., • Ability to deal with problems involving a few concrete variables in standardized situations, in a controlled and professional manner., • Ability to maintain effective working relationships with department head and employees., • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Gaming License., • Work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift and or/move objects weighing up to 20 pounds., • Constantly requires the ability to give and receive detailed information through verbal communication., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Often requires walking or moving about to accomplish tasks., • Frequently requires standing and/or sitting for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Provide information to guests on a wide variety of subjects. To assist guests, fellow associates and visitors with any reasonable request or need that will make their overall experience a memorable one. Ensure the highest level of guest satisfaction. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures., • Arrive early enough to ensure a smooth transition between shifts., • Know the resort and its services in the most intimate of details., • Have extensive knowledge of the Camas Club and its policies and procedures., • Maintain four star/four diamond service standards., • Ensure that guest response process is being followed through on a daily basis., • Extensive knowledge of the surrounding community and events., • Provide anticipatory service in a thoughtful and intuitive way., • Exhibit a genuine sense of interest and concern for the guest., • Provide personalized recommendations for amenities, restaurants, and shopping., • Create customized itineraries and packages., • Daily follow through with the VIP and frequent guest programs., • Monitor activity in the business center., • Maintain a positive and upbeat attitude at all times and in all circumstances., • Maintain a professional appearance at all times, including a clean and pressed uniform with nametag., • Up sell guest on rooms, service, and amenities., • Accurately completes required paperwork and maintain logs., • Answer all telephones within three rings., • Check guest who are waiting in line in and out at concierge desk in the lobby., • Assist Front Desk and Bellstand at peak times to ensure smooth check in and check out., • Work closely with other departments and vendors., • Be knowledgeable of all emergency procedures, fire alarm operations and OSHA regulations., • Maintain an open and positive line of communication with all departments in the casino and resort., • Knowledgeable of the property’s employee handbook., • Be sure Concierge Desk in lobby is constantly clean and maintain a professional appearance., • Handle any guest request efficiently and timely to the guest’s satisfaction., • Be sure to make yourself easily accessible to guests. Maintain a high level of visibility in the lobby., • Work closely with the Casino Hosts in the delivery of service to casino VIPs., • Share information with other departments to facilitate their successful performance., • Ensure guest confidentiality standards are followed., • Responsible for maintaining a good attendance record., • Ensure control/protection of company assets., • May be required to be a panelist for the Internal Review Hearings., • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities • This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED) Experience • Minimum of two years hotel front office experience and/or one year concierge experience., • Experience in a four star/four diamond hotel preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software., • Ability to type at least 40 wpm. (Test Required), • Must have extensive knowledge of the hotel, casino, and the community., • Posses a friendly and outgoing personality, enjoys dealing with and be willing to provide a positive experience to guests, fellow associates and visitors., • Ability to read and comprehend instructions, correspondence, and memos., • Ability to write professional correspondence., • Highly articulate., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to deal with problems involving a few concrete variables in standardized situations., • Ability to maintain effective working relationships with department head and employees., • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Work Permit., • Work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift and or/move objects weighing up to 50 pounds., • Constantly requires the ability to give and receive detailed information through verbal communication., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Often requires walking or moving about to accomplish tasks., • Requires standing for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping or crouching which entails the use of the lower extremities and back muscles., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job DescriptionSalary: $20.50 to $25 per hour, DOE Job Title: Analyst I, NOC (Tier I) Department:Service Management Office > Network Operation Center Reports to: Service Operations Manager Overview - About NoaNet NoaNet is a non-profit mutual corporation providing wholesale telecommunications transport and is headquartered in Spokane, Washington. For over 20 years, it has operated a reliable public open-access broadband communication network totaling over 3,300 fiber miles that provides rural areas access to broadband services, supporting last-mile providers that serve more than 260,000 customers. NoaNets members are nine public utility districts and a joint operating agency that have served wholesale customers in Washington State since 2000. Learn more about NoaNet at . Purpose of Position: Technical position to provide on-shift surveillance, call management, first response troubleshooting and resolution of the companys Core & Edge Network in order to provide the highest level of network availability by restoring service and minimizing call outs of Tier II NOC and Field / Network Engineering. Positions Customer(s): NOANET Management, Network Users, and Internal NOANET Customer Support groups and all NOANET customers. Essential Duties at All Levels in the Position: Customer Experience (CX): • Answer all incoming service-related calls, • Troubleshoot customer service issues- even those that are not our problem, • Keep customers updated on trouble resolution progress (Ticketing, Email, Phone Call), • Escalation of severe or chronic customer issues; create performance improvement plans in collaboration with the Product owner, including Engineering & Field resources., • Customer focused operators Network Management (NMS): • 24x7x365 Awareness, • Awareness of Customer Needs & Tendencies, • Service Level Agreements (SLAs), • Maintenance (Reactive & Proactive Prevention), • Escalate internally and externally as needed to expedite repairs and awareness, • Evaluation of data to determine trends, chronic devices, regions, timeframes, • Network focused operators Job Qualifications at All Levels in the Position in KSAs • Demonstrated ability to work independently and as a member of a team., • Excellent oral and written communications skills required., • Ability to track and document multiple network events accurately., • Ability to monitor the network to ensure network availability to all system users., • Proper phone etiquette with all customers 24x7 and provide clear, concise and consistent communications. With a focus in Communications (COMS): • Capable of demonstrating knowledge of Ticketing Systems., • Ability to establish and monitor outage bridges., • Ability to communicate the technical and regulatory status of the NG911 Network., • Responsible for direct customer communication and escalation., • Provide technical assistance and training to internal and external groups to resolve problems affecting customers. With a focus in Network & Technology: • Demonstrated knowledge in LAN/WAN technologies, internet and server platforms., • Ability to diagnose basic routing problems., • Basic understanding of network concepts such as Packet Loss/Jitter, Ping, Throughput, Availability., • Demonstrated knowledge of IP protocols and address spacing, IP routing and switch components., • Basic understanding of one or more of the following protocols: RADIUS, DNS, firewall, packet captures, VM, IPSec, TCP/IP, VLAN, WLAN, VPN and Wi-Fi., • Basic Knowledge of MPLS Networking, Ethernet Switch and IP Routing, • Respond to circuit and facility outages within NOANETs network. Isolate outages and work with appropriate technical groups to restore service., • Diagnosis of basic routing problems., • Perform daily operational checks on all network elements and associate equipment to maximize reliability. Certifications Preferred: Industry specific certifications are highly valued and can contribute toward education. Certifications of preference: Network+, Nokia, CCENT, CCNA (Cisco), Juniper certifications. Analyst I, NOC (Tier I): • Additional Job Requirements: Entry level technical position to provide on-shift surveillance, management, advanced-level troubleshooting response and trouble resolution. Must have a basic understanding of telecommunications, and ability to follow documented procedures., • Years of Experience required to meet minimum qualifications: Minimum of one year of increasing responsibility and experience in a telecommunications central office environment is required., • Level of Education required to meet minimum qualifications: High School diploma or equivalent required. Associates degree in Telecommunications, Computer Science or related field required; OR a combination of relevant education and/or work experience sufficient to perform the duties may be substituted for the degree on a year-for-year basis. Job Requirements: At All Levels Reporting Relationships: Position reports to: Assigned Manager/ Supervisor of Department Number of Direct Reports: N/A Physical Requirements: This is an office position but does require occasional work with other groups. Ability to lift and carry up to 50 lbs. and work in cramped spaces and at heights. Hearing, vision, depth perception, and hand-to-eye coordination sufficient to perform job duties. Visual and auditory acuity necessary to operate equipment and identify color-coding. Ability to tolerate temperature and weather extremes (fumes and odors, dust, low light conditions.) Strength and coordination sufficient to perform job duties. Working Conditions: Work is normally performed in an office environment with long periods of computer work. Shift work, overtime and travel is required. Position is subject to dealing with difficult people and situations. Occasional exposure to inside/outside work; noise; standing; hot/cold temperatures; vibration; cramped quarters. Special Conditions: Required to participate in a rotational schedule working at the NOC; responsibility will include training of lower level Analysts; troubleshooting complex customer issues using any and all required skills to perform the necessary duties; and consulting with employees, other departments, and/or management to determine root cause of an incident, outage or failure of services and corrective actions. Background /Security Conditions: Based on the positions business needs, background and security checks are subject to Level 1 background checks. Driving Requirements: Must maintain and possess a valid drivers license, proof of insurance, and a satisfactory driving record. EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, and responsibilities required of employees assigned to this job.

Job Description Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures., • Know daily and seasonal menu offerings and dish plating and appearance, • Seat guests in a timely and appropriate manner, using server rotation in our Dine Time system, • Communicates with other GSA’s, • Will assist in food running to deliver great food in a timely manner when assigned or as needed, • Resets tables when assigned and as needed. Details tables, chairs and floor., • Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level., • Resolve any guest complaints, problems with food or service and pass on to shift supervisor., • Attend all training meetings., • Assist in other projects, as directed., • Available and willing to work any changes in hours deemed necessary for Business Levels., • Responsible for maintaining a consistent, regular good attendance record., • May be required to be a panelist for the Internal Review Hearings., • Smiles and makes guests feel special., • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Education • Preferred High school diploma or general education degree (GED). Experience • One to three months related experience and/or training helpful; or equivalent combination of education and experience., • Must possess excellent customer relations and customer service skills., • Must be 18 years or older., • Washington State Mandatory Alcohol Server Training Certification, • Ability to obtain and maintain a Tribal Work Permit 2., • Valid health card., • Hepatitis A vaccination., • Work nights, weekends and holidays as required Physical Demands • Requires the ability to lift and/or move objects weighing up to 25 pounds., • Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound., • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly., • Constantly requires working with fingers rather than the whole hand or arm., • Constantly requires repetitive movement of the wrists, hands and/or fingers., • Often requires walking or moving about to accomplish tasks., • Occasionally requires standing and/or sitting for sustained periods of time., • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms., • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally., • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching., • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.