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Job Description Job Summary Responsible for preparing guest food and maintaining kitchen sanitation to Board of Health Standards. Essential Job Functions • Responsible for all line cooks during service., • Responsible for maintaining high food quality., • Monitors all food served relative to appearance, temperature, sanitation and quality standards, and portion control., • Assess designated station and if needed, bring up to par., • Assist with other stations and duties to ensure entire team is up to par., • Follow all recipes, as specified., • Responsible for assembly of recipes in a manner consistent with established procedures., • Assure that each dish that goes out is prepared to Carillon hotel Miami Wellness Resort standards., • Follow Carillon hotel Miami Wellness Resort Sanitary Guidelines in order to maintain the highest possible rating from the Health Department on a regular basis., • Responsible for restocking designated station for each meal period and for the next cook., • Understand and study Carillon hotel Miami Wellness Resort nutrition philosophy, menu ingredients, as well as the Ranch’s overall operation, philosophy, activities and services in order to better answer guest and/or server questions., • Perform clean-up duties during and after each shift to ensure the kitchen is presentable to guests; prepare and set up for next day., • Notify supervisor of any potential problems or shortages., • Adhere to Carillon hotel Miami Wellness Resort standards for guest service., • Refer guest problems or complaints to supervisor according to Carillon hotel Miami Wellness Resort guest problem resolution policy., • Report and document any observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately., • Assist with covering any stations or duties as needed., • Perform other job-related duties as directed. Education, Experience and Skill Requirements • Preferred three or more years experience with food preparation preferably in the local market within a luxury hospitality setting., • Good guest service skills., • Good verbal and written communication skills., • Strong organizational skills and attention to detail., • Maintain a cheerful, positive attitude when working with a variety of people in stressful situations, • Ability to work as a team player or independently as assigned., • Ability to work any station at any time as needed., • Food sanitation certificate required, • Maintain a neat and clean appearance., • Ability to handle stressful situations and be able to prevent and/or handle emergency situations., • Must be able to read, write and speak English.

Job Description Job Summary • Primarily responsible for welcoming and warmly greeting guests arriving and departing Carillon Miami Wellness Resort. Handles reservation requests, manages the efficient and timely seating of our guests, and assists to control the flow of the dining room., • Supervised by the Food & Beverage Managers. Essential Job Functions • Warmly and graciously greets all guests upon arrival, practicing guest recognition whenever possible. Instill these practices among the restaurant hosts/hostesses., • Assists arriving and departing guests with special requests such as, accommodating highchairs, wheelchairs, strollers, umbrellas, raincoats, among other., • Handles reservations for individuals and large parties, special functions and events updating these on our reservation system with guest preferences., • Answers telephone calls and requests through our Team’s app for the restaurant utilizing stipulated luxury standards and telephone etiquette., • Practices guest recognition, remembering guests name and preferences, initiating the dining experience with a personalized touch. Record and share preferences through our system and while participating of line ups., • When immediate seating is limited, manages the waiting list, providing guests with estimated waiting time and offers alternatives of seating and consumption while waiting., • Seats guests based on established guidelines and guest preferences while balancing customer flow into server sections., • Informs server and managers of special requests and pertinent information pertaining to guests. Coordinates with concierge when requests are made for special occasions including amenities, balloons, flowers, among other., • Inspects table for proper presentation and completeness including directions on how to access our menus., • Monitors and observes guests dining experience, relaying messages to servers and server assistants or management as needed., • Thanks guests upon leaving, inviting them to return and soliciting feedback on their experience., • Performs service recovery as required to ensure complete guest satisfaction., • Ensures all seating areas are set up according to floor plan and discuss the sections with the team during line up., • Ensures cleanliness of dining room area and coordinates with server assistants to clean it., • Ensures all menus are up-to-date, clean, and free of tears, stains or other damages., • Knowledgeable and conversant on all food and beverage products and hours of operations of hotel services and outlets., • Responds promptly and courteously to any internal or external request., • Ready and willing to assist servers and server assistants as situations arise., • Learn basics of the POS System as to assist the floor staff., • Available to fill in as needed to ensure the smooth and efficient operation as directed by management., • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately., • Performs other job-related duties as needed., • Adheres to Carillon Miami Wellness Resort and participating hotel marketing organizations standards. Education, Experience and Skill Requirement • Must be able to communicate clearly and effectively with guests in person or on the telephone and perform basic typing., • Must be great at remembering names and faces., • Must be able to read, write and speak English., • Bi-lingual (English/Spanish) is a plus., • Must possess a personable, cheerful demeanor; be well groomed and able to remain calm under pressure., • Guest service skills or training are preferred., • Must possess pride in Carillon Miami Beach Standards of food service.

Job Description Are you passionate about hospitality? Do you take enormous pride in delivering great service from the heart? If so, we have the perfect entry-level opportunity for you. Our Resort Communications Agents interact with nearly every operational department of our beautiful oceanfront wellness resort, ranging from the Front Desk to Restaurants. Join us and start your new career as a hospitality ambassador today. • Essential Job Functions, • Answers and routes telephone calls through NAVIS., • Must be Logged into Phone System (NAVIS) at all times during shifted time., • Records messages for guests and staff members., • Records & performs wake-up calls., • Records and maintains logs for guest requests and follow up., • Must be well-versed with all hotel amenities and departments to serve as an ambassador to promote them., • Understands the telephone phone system (NAVIS)., • Assists in reporting telephone equipment or service complaints and problems., • Assists in reporting work orders in Amadeus (Hotel Service Optimization System), • Assists Reservations Department with Emails., • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately., • Adheres to Carillon Miami Wellness Resort standards for guest services., • Delivers exceptional levels of customer service to all guests and ensures that all their requests are handled in an efficient and timely manner., • Completes and shares various department reports in a timely manner., • Assists Manager of Reservations and Senior Director of Revenue Management with ad hoc projects or other tasks as needed., • Education, Experience and Skill Requirements, • Previous experience as a PBX Operator and/or Reservations Agent is preferred., • Must have a high school diploma, associate college degree highly preferred., • Prior luxury hotel experience highly preferred., • Excellent telephone etiquette and service oriented., • Must possess excellent verbal communication, bilingual preferred, excellent organizational skills., • Must possess basic computer skills and computational ability., • Must possess the ability to work well under pressure., • Must be able to work a flexible schedule and have exceptional attendance Carillon Miami Wellness Resort is an equal opportunity employer.

Job Description Are you passionate about hospitality? Do you take enormous pride in delivering great service from the heart? If so, we have the perfect entry-level opportunity for you. Our Resort Communications Agents interact with nearly every operational department of our beautiful oceanfront wellness resort, ranging from the Front Desk to Restaurants. Join us and start your new career as a hospitality ambassador today. Job term: Full-time, through May 2025 (temporary role) • Essential Job Functions, • Answers and routes telephone calls through NAVIS., • Must be Logged into Phone System (NAVIS) at all times during shifted time., • Records messages for guests and staff members., • Records & performs wake-up calls., • Records and maintains logs for guest requests and follow up., • Must be well-versed with all hotel amenities and departments to serve as an ambassador to promote them., • Understands the telephone phone system (NAVIS)., • Assists in reporting telephone equipment or service complaints and problems., • Assists in reporting work orders in Amadeus (Hotel Service Optimization System), • Assists Reservations Department with Emails., • Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately., • Adheres to Carillon Miami Wellness Resort standards for guest services., • Delivers exceptional levels of customer service to all guests and ensures that all their requests are handled in an efficient and timely manner., • Completes and shares various department reports in a timely manner., • Assists Manager of Reservations and Senior Director of Revenue Management with ad hoc projects or other tasks as needed., • Education, Experience and Skill Requirements, • Previous experience as a PBX Operator and/or Reservations Agent is preferred., • Must have a high school diploma, associate college degree highly preferred., • Prior luxury hotel experience highly preferred., • Excellent telephone etiquette and service oriented., • Must possess excellent verbal communication, bilingual preferred, excellent organizational skills., • Must possess basic computer skills and computational ability., • Must possess the ability to work well under pressure., • Must be able to work a flexible schedule and have exceptional attendance Carillon Miami Wellness Resort is an equal opportunity employer.

Job Description Job Summary The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining budget and revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. Our Guest Service Managers have the responsibility to consistently maintain and foster our Luxury Guest Service oriented reputation and keep strong existing client relationships. Essential Responsibilities • Ensure the valet ramp is always properly represented by an Evolution team member and never left unattended without a Supervisor or Manager., • Work with the Supervisor frequently to stay close to the operation., • Work at the busiest times including evenings, weekends, holidays while properly leading the team., • Track hotel parking validations for reimbursement and integrity purposes., • Understand and drives business metrics and performance measurements to ensure effectiveness, high performance, and compliance., • Demonstrate the ability to positively move the metrics for forecasting, productivity, claims, guest service and turnover., • Understand the contractual agreement with the hotel and recognize ways to maximize additional revenue opportunities for both Evolution and the client., • Understand the client’s service standards, motto, values, and hotel "lingo" while incorporating Evolution’s core values., • Develop cohesive working relationships with the client’s employees., • Understand what objectives are important to the client and ensures the entire team is focused on exceeding expectations., • Treat clients, team members and third-party vendors with courtesy, respect, and dignity., • Practice preventative safety procedures daily as set forth by Evolution and the client., • Report all claims, accidents, and incidents to HR (Human Resources) and the Area/Regional VP immediately, while handling appropriately, with urgency, care, and concern., • Meet the required Quality Assurance shop thresholds for completion and scores as outlined in the QA Performance policy and audit., • Manage uniform and ticket inventory., • Work with the Area/Regional VP to forecast and plan for seasonal variances in business to ensure proper staffing levels., • Adhere to Evolution’s employment and payroll policies and procedures to limit exposure to employment claims and litigation., • Review and submit completed and accurate payroll to Corporate on a bi-weekly basis and not to exceed 50% of weekly revenue., • Work with the Talent Acquisition team to recruit new talent that can be future leaders at Evolution., • Ensure that each new team member is fully onboarded in our HRIS and fully trained prior to working on the ramp., • Recognize exceptional performance and provides opportunities for top performers to learn and grow., • Identify high performing team members for Crescendo Academy and Crescendo Leadership developmental Programs., • Associates Degree, High School Diploma or GED required, or relevant working experience., • Experience in valet parking., • Valid US Drivers License., • 2+ years in a management position., • Experience with HRIS platforms, such as ADP., • Strong customer service and client relationship skills., • Excellent oral and written communication skills., • Strong technology proficiency., • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy., • Ability to collaborate effectively and work as part of a team.

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Reports to: Food & Beverage Managers Job Summary: Food and Beverage Bartenders are responsible for preparing and serving drinks to The Betsy guests. Bartenders must be able to mix and match ingredients in order to create classic and innovative drinks in accordance with guest needs and expectations. Bartenders interact with the hotel guests and ensure they have a great experience at any of The Betsy’s bars. Responsibilities and Duties Include but Not Limited to the Following: • Maintains positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner., • Interacts with customers, takes orders for drinks and offers clean menus. Demonstrates thorough knowledge of food and beverage products, menus and promotions., • Mixes drinks, cocktails and other bar beverages as ordered and in compliance with The Betsy standard drink recipes., • Washes, disinfects and polishes glassware and utensils after each use., • Collects payment for drinks served and balances all receipts., • Handles and moves objects, such as glasses and bottles. Arranges bottles and glasses to make attractive displays., • Keeps the bar counter and work area neat, clean and sanitized at all times. Maintains a clean working area by sweeping, vacuuming, dusting, cleaning and sanitizing of glass doors and windows, etc. if required., • Provides guidance to guests on The Betsy activities, dining options and general hotel and regional information., • Determines when a customer has had too much alcohol and if required refuses any further serving in a polite way., • Maintains liquor inventory and consumption., • Prepares inventory or purchase requisitions as needed to replenish supplies., • Ensures that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests., • Handles an assigned house bank and follows all cash handling procedures as per The Betsy standard., • Performs additional tasks as required by management. Job Requirements • High school diploma or equivalent., • Certification as Mixologist or similar preferred., • Must meet Food Handler and Responsible Vendor training and certification requirements., • Ability to use a POS and other computer systems., • Must speak, read, write, and understand English., • Ability to follow instruction., • Speaks with others using clear and professional language., • Detail-oriented., • Professional attitude is required., • Ability to work independently., • Excellent time management skills., • Works well with others., • Excellent interpersonal and communication skills are required., • Good organizational skills. The Betsy – South Beach is an equal opportunity employer and a drug-free as well as harassment-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job DescriptionPOSITION PURPOSE: Service guests, retrieve and serve alcoholic, non-alcoholic beverages and light meals to guests, courteously and efficiently according to hotel specifications. Assist in the maintenance of the outlet area and equipment. Provide an elevated experience for our guests in new outlets that will draw interest and their desire to return. We will strive to maintain a luxury level of service that guests of our property will remember and return for. The goal is to create an unforgettable experience that our customer base cannot experience elsewhere. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: * Complete Opening Checklist, provided by management and ensure to inform MOD of any supplies needed for a successful shift. * Maintain complete knowledge of designated glassware and garnishes for each drink, following the binder provided. * Serve the guest in accordance with the service standards, avoiding denying our guests, embracing solutions. * Obtain complete knowledge of all menu items, liquor brands, beers, mixology recipes and non-alcoholic selections available in the assigned outlet. * Aware of wine offerings, both by the glass and the bottle, to maintain an educated and effective rapport with our customer base-reviewing training materials provided. * Anticipate guest needs, respond promptly and acknowledge guests at all times, inform MOD with any situation you are unsure can be maintained by yourself. * Remain active on the floor and stay present for your guest from beginning to end of experience. * Retain complete knowledge of and strictly abide by state liquor laws, particularly those prohibiting service to minors and intoxicated persons, reference TIPS training. * Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, menus, price range and dress code of assigned outlet. * Attain knowledge of correct maintenance and use of equipment; use equipment only as intended, while following maintenance protocol closely. * Inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. * Adhere to all cash handling and credit policies/procedures. * File all receipts with the front desk, via rolodex provided. * Complete Closing Checklist. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral from time to time, is essential to the successful performance of this position. Associates with Irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Perform set up duties as requested, including side stations, storage areas and beverage staging area. * Perform general cleaning tasks utilizing cleaning products to adhere to health and safety standards. * Inventory bar stock, compare to the par levels and inform the manager of any products that need to be ordered. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to understand guests' service needs. * Ability to access and input information into Micros system. * Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time. * Ability to exercise good judgments in determining potentially intoxicated guests. * Ability to maintain good coordination while serving orders quickly. * Ability to exert physical effort in transporting trays and wine buckets from service areas to guests. * Ability to endure abundant physical movements in servicing guests throughout the work areas. * Ability to perform job functions with minimal supervision. * Ability to work cohesively with co-workers as part of a team. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Constant Grasping Frequent Pushing/Pulling Occasional Near Vision Frequent Far Vision Occasional Hearing Frequent Talking Frequent Smell Occasional Lifting/Carrying (# lbs) – up to 50 lbs Frequent Travel Occasional OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: * Safety Shoes (slip resistant) * Use of gloves/mitts (latex, vinyl, plastic, fabric, metal) * Back belts for heavy lifting * Aprons QUALIFICATION STANDARDS: EDUCATION High School graduate required. College degree preferred. EXPERIENCE One to two years of experience in field and bar service experience preferred LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a Seasonal Bartender. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Job Summary: Updated: 2013 To prepare and serve alcoholic and nonalcoholic beverages. Primary Responsibilities: • Stock and set up bar area as required., • Prepare and serve drinks., • Maintain all forms and reports as required., • Maintain bar and lounge areas as required., • Perform various janitorial duties as needed., • Operate all bartending equipment such as mixers, blenders, dispensers, and washers., • Assist in training new employees., • Comply with all company standards, i.e., grooming standards, standards of conduct, policies, and procedures., • Perform other duties as assigned. Education / Skills / Work Experience Required • Knowledge of mixology, wine, and alcohol awareness, • Previous bartending experience at a fine resort or equivalent, • The ability to act in a professional manner and be courteous. Working Conditions Associated with this Position. • Outside weather conditions, • Ability to lift heavy objects., • Standing Equal employment opportunity - Drug-free workplace

Job Description Job Title: Guest Services Manager Department: Front Desk Reports To: Director of Rooms FLSA Status: Exempt SUMMARY: The Guest Services Manager is responsible for enhancing and improving our hotel’s experience by providing outstanding service to our guests. Provides hands on management style, by providing training to new hires and staff, taking and assisting with reservations, excellent customer service, being a team player and having a positive attitude. Also provides support to the General Manager through oversight of front desk duties and assignments. RESPONSIBILITIES: • Greet all guests, vendors, and visitors professionally, and with a smile., • Monitor competitor hotel daily/weekly rates and coordinates (with General Manger) upcoming hotel rate adjustments., • Development of weekly front desk schedules and for approving front desk PTO requests., • Inspect guest rooms (if needed and requested by the General Manager or housekeeping supervisor)., • Assist with accounting issues that arise with guest invoices., • Assist with guest complaints and resolution of issues (as possible)., • Process guest check-in and check-out in accordance with hotel policy and procedures., • Make and confirm guest reservations., • Answer phone professionally and cordially., • Assist guests with special requests including room placement when possible., • Share hotel amenities and special features with guests., • Process all payment types e.g. charges, cash, checks, debit or credit cards., • Coordinate with Housekeeping Department to track room readiness and communicate guest concerns if necessary., • Ensure that all complaints regarding service and/or accommodations are investigated and resolved in a friendly and respectful manner., • Assist in completing required Front office reports., • Keep General Manager and Director of Front Desk informed of any guest issues or concerns., • Report suspicious activity to General Manager and law enforcement when deemed necessary., • Follow and implement rules and regulations as per hotel Standards., • Flexible to cover varying shifts, as needed., • Attend Resume meetings, • Daily check of OTA Platforms and respond to guest(s) reviews., • Greet visitors warmly and professionally as they enter the building., • Provide accurate information about amenity locations., • Answer questions and direct guests to the appropriate location within the hotel., • Maintain the lobby area by ensuring it is clean, organized, and presentable at all times., • Handle inquiries from visitors in a friendly and professional manner., • Coordinate with facilities or maintenance teams for any issues related to the lobby or building., • One - three years of employment as a Guest Services Manager in a luxury hotel or resort environment., • Knowledge or Microsoft Office and hotel software., • Knowledge of hotel operations and procedures., • Excellent customer service skills., • Outstanding interpersonal and communication skills., • Ability to work well under pressure., • Ability to handle difficult customer situations., • Strong organizational and problem-solving skills., • Ability to speak, read and write English. Spanish speaking proficiency is a plus., • Ability to act professionally and remain impartial in all circumstances regarding guests and employees., • Ability to work flexible hours, including evenings and weekends., • Excellent verbal and written communication skills, with the ability to interact effectively with guests, associates, and external partners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to on-going construction and various weather conditions. The noise level in the work environment may range from moderate to loud. The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add or remove duties other duties as necessary. The candidate for this position is an at-will employee and subject to termination with or without cause or notice.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The Restaurant Manager, AVA, Coconut Grove will be responsible for managing and supporting daily operations. Oversight of floor management and employee development, inventory management, supply purchases, and guest satisfaction are top priorities. Performance will be measured by consistent delivery of results while upholding company standards, expectations, and following systems. Holidays, late nights, and weekend hours are required. This position will report to the GM. RESPONSIBILITIES: • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with guests and members; build loyalty and face/name recognition., • Positively handle guest requests and accept feedback with grace., • Provide sound resolution(s) to guest complaints with poise and professionalism., • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback., • Maintain highest level of safety, security, sanitation, and cleanliness of facility., • Must understand how to use basic computer applications and POS systems., • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills., • Sound decision-making capability while protecting the restaurant/company in instances of urgency., • Assist in conducting quarterly restaurant staff evaluations., • Follow company guidelines to effectively manage labor., • Achieve restaurant financial goals as specified to applicable area of responsibility., • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures., • Participate in weekly reports (sales, product mix, expenditures, general operations) for review with the GM/management team and the Head of Mixology. Should be present in all management meetings for all floors and venues., • Collaborate closely with HR to ensure leadership through Performance Management, including ongoing coaching and progressive management techniques. This responsibility fosters a positive work environment and ensures staff development and accountability., • Responsible for DOH compliance, • Oversee all new hires and their training schedules, physically training all new team members when leads are unavailable, • Responsible for all products in and out of the building and ordering/stocking the products for all venues in the building Requirements/Qualifications: • Minimum of 5 years fine dining/upscale luxury experience as a Restaurant Manager or AGM is required in a high-volume restaurant setting., • Bachelor’s degree in business administration, hotel administration or related field of study or any equivalent combination of education and/or experience is desirable., • Pre-opening experience is desirable., • Previous experience with luxury dining service standards are required., • Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged., • Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback, • Certifications: Certification in Mixology and/or Bar Management is highly desirable. Must have food handler’s certification and be compliant with all local, state, and federal regulations regarding alcohol service and health standards., • Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with Point of Sale (POS) systems, preferably Toast. Ability to quickly learn and utilize new software and technology related to inventory management, scheduling, and reporting., • Interpersonal Skills: Excellent communication skills, both verbal and written. Ability to lead and motivate a team, resolve conflicts effectively, and maintain strong working relationships with staff, management, vendors, and customers., • Leadership Skills: Demonstrated ability to manage and train staff, including organizing, prioritizing, and scheduling work assignments. Experience in performance management, coaching, and developing employees., • Operational Knowledge: In-depth knowledge of bar operations, including inventory management, menu development, cost control, and compliance with all health and safety regulations., • Financial Acumen: Ability to manage budgets, understand financial reports, and take appropriate actions to achieve financial goals., • Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to make quick decisions in a fast-paced environment., • Flexibility: Must be able to work a flexible schedule, including nights, weekends, and holidays as required by the business needs., • Attention to Detail: Exceptional attention to detail in all aspects of bar management, from customer service to inventory, and compliance with legal regulations., • Initiative: Proactive in identifying areas for improvement and implementing changes to enhance operational efficiency, customer satisfaction, and team performance., • Creating “best practices” and SOP’s for teams to follow Other Skills and Knowledge: • Punctuality and regular and reliable attendance. Must be able to work days, nights, weekends and holidays, • Effective communication, written and interpersonal skills., • Time management skills., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Be able to reach, bend, stoop and frequently lift to 50 pounds., • Ability to be in warm (hot) weather conditions throughout shift, • High-volume music played throughout shift

Job DescriptionAre you a hospitality professional with experience in Tennis and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a FULL-TIME Tennis Pro Shop Attendant. ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Assists Tennis Director and Pro Shop Manager with the overall tennis program. Initiates and/or implements corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Sell merchandise; keep Pro Shop clean and well-stocked; ensure that amenities to members are well presented; take messages, court reservations; ensure players are accurately recorded on court sheet; help with arranging games for members. Primary Responsibilities: • Assist Pro Shop Manager as required, • Always maintain a professional appearance, • Stock merchandise, • Sell merchandise, • Answer phone, • Take messages, • Check players in, prior to court assignment, • Assist in making games for members, • Reserve court time, • Record daily sales, • Ensure Pro-Shop, bathrooms, and court-yard area are neat, • Ensure towels, cups and soda are available for players, • High school diploma preferred., • Computer skills, and preferably multi-lingual., • Retail experience is also preferred., • Indoor business environment and somewhat outdoor assignments, • Able to lift 15LBs or more Equal employment opportunity - Drug-free Workplace

Job DescriptionDescription: Prepares food and makes sure Servers deliver each dish to customers in a timely manner. A Line Cook is responsible for that station's workflow and getting meals out on time. They oversee the cooking process from start to finish and determine how much time each step requires. Requirements: Benefits: • Be a part of an award winning restaurant group which continues to grow, • Competitive Pay, • Company sponsored health care plan and optional vision/dental coverage after 60 days of full time, • Excellent training & development opportunities, • Employee Meals, • Minimum of 1-2 years of relevant experience in an upscale restaurant or luxury hotel, • An appetite for providing memorable hospitality, • Excellent emotional self-awareness under pressure, • Gracious and pleasant demeanor with a positive attitude, • Professional appearance and grooming standards appropriate for a premier fine dining restaurant

Job DescriptionCompany Description We are looking for a Reservation Supervisor to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description Under the general guidance of the Reservations Manager, the Reservations Supervisor is responsible for Luxury and Lifestyle reservations, overseeing guest booking experience and voice sales to assist the property in maximizing the relationship between guests, travel agents and third parties in line with Delanos’ culture. The Supervisor will follow and adhere to Forbes Five Star call standards in every interaction and will be responsible for achieving or exceeding the call standards as determined by Forbes and Delano. DUTIES & FUNCTIONS: • Processing travel agent commissions., • Processing of group request as well as blocking reservations., • Processing of the company hotels, restaurants and nightlife reservation requests., • Liaison between sales manager and operational managers., • Answer all phone calls promptly and in a courteous manner in keeping with Forbes and Delano standards, • Be knowledgeable of current rates, marketing specials, resort operations and other information necessary to answer guest inquiries., • Know the layout of the hotels including all room types, suites and meeting rooms., • Be aware at all times of the selling status of the hotel, availability and upsell opportunities., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest., • Follow up on any guest or colleague requests to ensure satisfaction in a friendly and professional style., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence via reservations inbox., • Be aware of and adhere to the rules and regulations of the hotel and the Reservations department., • Participate in departmental meetings assisting in development of daily operations and the overall reservation department and related areas., • Create and maintain positive relationships with all other departments and know how they relate to the reservations department., • Be knowledgeable of spa including basic service treatments, rates and any other information necessary to answer guest inquiries., • Assist with inputting weekend third party reservations such as internet and wholesale, • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Qualifications SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Hospitality degree preferred., • Good communication skills., • Customer service oriented., • Previous reservation experience., • Computer skills., • Flexible schedule., • Multi -lingual preferred., • Must be able to work seated at least 8 hours per day., • Must be able to speak and hear clearly to communicate with potential guests by phone., • Must be able to pull and lift packages at least 40 pounds of force., • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the companyare met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint),, • Opera, ResaWeb, Open Table and any departmental specific systems used., • Keep work area clean and organized., • Ensuring confidentiality of all guest inquires, stays and requests as well as personal information., • Complete other duties as assigned by the Department Head Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionAre you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Cook 1. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. COOK I Department: Culinary Place of Work: All kitchens and all support areas Job Overview: Cook 1 must be able to plan, prep, set up and provide quality service in all areas of food production to include, but not limited to all menu items supplied by their perspective kitchen. Cook 1 must display a level of competency in all types of cooking such as grill, sauté, fish cookery, vegetables, braising, poaching, egg cooking and all with excellent speed and efficiency. Shows the highest initiative to get tasks completed to the chef’s specifications in a timely manner, employee will be able to follow established recipe and plating guide provided, to exact specification and approval of Sous chef. Maintain and organize their station and equipment in a neat and orderly fashion to meet the Chef’s expectation. Maintain and contribute to a positive work environment Report to: Outlet Chef de Cuisine, Outlet Sous Chef, Outlet Chef de Partie Key Relationships: Internal Kitchen staff, stewarding staff, Food and Beverage Service Staff, Purchasing Department, Storeroom, Catering and Engineering. External: Hotel Guests and visitors. Standard Specifications: Requirements are representative of minimum levels of knowledge, skills and or abilities, to perform this job successfully. Qualifications: Essential: 1. High school diploma or equivalent vocational training certificate., 2. 3 years experience in culinary field, 3. Ability to communicate in English with guest, co-workers and management., 4. Ability to compute basic mathematical calculations., 5. Must pass with satisfactory results, a cooking demo for the chef. Desirable: 1. Culinary college degree, 2. Food handling certificate, 3. Sanitation Certificate., 4. Ability to communicate in multiple languages Skills: 1. Ability to perform job functions with attention to detail, speed, and accuracy., 2. Ability to prioritize, organize and execute work and follow through with assigned tasks, 3. Ability to be a clear thinker, remain calm and resolve problems using good judgment., 4. Ability to work well under pressure., 5. Ability to handle multiple tasks at one time while maintaining a high level of professionalism., 6. Ability to work well with others in a team environment., 7. Contribute to the growth and success of the team. Essential Job Function: • Must be able to stand and/or walk for extended periods of time., • Always have a notebook to write recipes, procedures, and prep lists with., • Develop and maintain a positive working relationship with other employees., • Clearly communicate using professional language, • Daily communication with Sous Chef(s) and Chef de Cuisine. Discuss operational status, special attention arrivals and /or special attention guests with dietary/allergic restrictions, kitchen status (equipment repairs, cleanliness, and special needs projects), kitchen morale, suggestions of ways to improve member experiences through new food offerings and ideas to drive revenue., • Daily communications with stewards to ensure kitchen is running at the highest possible sanitary standards., • Give and log daily, weekly and monthly projects to the stewards for areas of concern., • Constantly pushing self to learn more about food service through books, magazines and dining out., • Set a professional example for other cooks and team members., • Ensure a complete washed and sanitized kitchen is passed over to the next shift., • Ensure stewards have followed their daily, scheduled cleanliness of walk-ins, lines and general area of stewarding and kitchen., • Daily line checks with team members ensuring quality and shelf life of product. Responsible for utilizing product through alternative outlets to minimize product loss., • Closely monitor portion sizing to ensure consistency., • Assist Supervisor in maintaining all logs and checklists for State and Internal audits., • Responsible for assisting with updating recipe books with proper procedures., • Thorough check of all walk-ins to ensure proper storage and rotation., • Expert in plating using proper service ware., • Participate in shift line-ups, informing F&B staff of specials and menu items no longer available., • Ensure storerooms are in excellent condition, maintaining/delegating maintenance when necessary., • Keep par items ordered for dry storage and produce walk-in., • Advanced knife skills: intermediate protein fabrication, understands all major cuts and can execute with speed and control, knife sharpening skills., • Can work multiple stations on a hot cooking line., • Full working knowledge of pantry and “cold kitchen” operations and skills., • Basic sauce making skills: understands base “mother sauces,” understands emulsification, understands stocks and broths, understands soup making, understands principles of reduction. Equal Employment Opportunity - Drug-free workplace

Job Description The maintenance position, under limited supervision, performs work of routine difficulty. Performs preventative maintenance and repair of all mechanical systems and equipment of the building interior and exterior under the supervision of the Chief Engineer/ Maintenance Supervisor. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performs routine maintenance on building interior and exterior. • Contacts and schedules vendors and contractors for necessary building repairs and emergencies that are outside the scope of routine maintenance., • Maintains a schedule of when maintenance has been performed and when next service is due., • Works in a safe manner and recognizes unsafe situations. Takes appropriate action to ensure safety of themselves and others in building., • Maintain an operating environment to achieve a satisfactory level of Resident’s service., • Adhere to the preventative maintenance program for the Community., • Perform minor maintenance replacement and repair in areas of carpentry, electrical work, AC, plumbing, mechanical, painting, flooring, and other minor building repairs through daily work orders as long as a permit is not required to conduct the job., • Complete all required forms and work orders using KWPMC work order system., • Perform casual labor, such as lifting/moving heavy items as directed by Chief Maintenance Engineer/Property Manager following appropriate safety procedures., • Routinely inspect building mechanical systems/equipment's to ensure proper performance and maintenance., • Monitor and adjust controls that regulate building systems, such as air conditioning, boilers, etc., • Routinely inspect common areas to ensure they are maintained clean and in a aesthetically appealing condition., • Report all problems, including items that may not be in list of responsibilities to the CE or Maintenance Supervisor., • Maintain assigned equipment in good working condition., • Observe all State, Federal and Company safety standards/precautions while performing task in order to maintain a safe work environment., • Properly utilize new equipment and follow safety procedures prior to using this equipment., • Respond to emergency maintenance requests as required., • Assist in maintaining records of scheduled maintenance procedures., • Luxury Hotel or Residence experience desired. The position will require for the employee to work indoor and outdoors. The position will be located at a property where people reside. Noise level may be moderate to loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to walk through out the majority of their shift. The position will require the employee to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position will require employee to climb stairs, climb ladders, work at heights above ground, be able to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually moderate but can be loud on occasion. Position Type/Expected Hours of Work This is a non-exempt (hourly) position. Days and hours of work will be set by the property and will coincide with the hours of the association. This schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Education and Experience • Minimum two (2) years general experience in building trades, repair and replacement maintenance or handy-work., • Must have the ability to react and address all emergency situations in a timely manner (within 30 minutes). May be called on afterhours for emergencies. Will be required to tend to the emergency at the property if called upon in a timely manner., • Effective written and verbal communication skills., • Additional trade experience and certifications may be required at some locations. Position Supervision Employee reports directly to the Chief Engineer/Maintenance Supervisor of the community. If there is no Chief Engineer or Maintenance Supervisor at the site, then employee will report to the Property Manager. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Job Summary: Food and Beverage Cooks work on a variety of stations in high-volume kitchen environments at The Betsy. Line Cooks are responsible for creating exceptional culinary experiences for the guests through preparation, cooking and food presentation. Responsibilities and Duties Include but Not Limited to the Following: • Adheres to all sanitation regulations and requirements and is responsible for the correct handling and preparation of all food items and equipment. Checks and ensures the correctness of the temperature of appliances and food., • Ensures that all products are stored properly in the correct location, always labeled clearly and placed on the correct fridge rack level., • Provides the highest and most efficient level of culinary hospitality service to The Betsy hotel guests., • Works at designated stations on the line as set by Sous Chef and, or Executive Chef., • Sets-up the station with par stocks of menu items, and prepares the dishes designated for that station., • Checks supplies and prep lists and ensures all items are prepped in a timely fashion., • Replenishes service lines as needed and restocks and prepares the workstation for the next shift., • Ensures cleanliness, sanitation and organization of assigned work areas and efficiently puts away storage and prep items., • Prepares and plates food within The Betsy standard ticket time frame to meet Guest expectations., • Prepares, seasons, and cooks a wide variety of meats, vegetables, soups, breakfast dishes and other food items. Slices, grinds and cooks meat and vegetables using a full range of cooking methods., • Responsible for preparing and cooking all food items by strictly following the recipe specifications and yield guide. Ensures all cooked items are in accordance to recipes, quality standards, presentation standards and food preparation checklist., • Washes and peels fresh fruit and vegetables. Capable of weighing, measuring and mixing ingredients to correct standard proportions per recipe card., • Able to operate kitchen equipment like a braising pan, baking ovens, stoves, grills, microwaves and fryers., • Communicates any assistance needed during busy periods and reports any incidents to the Sous Chef to ensure optimum service to guests., • Washes and disinfects kitchen areas, workstations, tables, tools, knives and other equipment., • Minimizes waste and maintains controls to attain forecasted Betsy food cost., • Reviews status of work and follow-up actions required with the Head Cook or Sous Chef before leaving., • Takes on a leadership role in the absence of the Head Chef and Sous Chef., • Assists in providing on the job training & development of new cooks., • Assists other Team Members in the kitchen when needed and performs any other tasks assigned by The Betsy hotel management., • High school diploma or equivalent., • Degree or certificate in culinary arts preferred., • Must meet Food Handler training and certification requirements., • Excellent understanding of various cooking methods, ingredients, equipment and procedures., • Able to work in a fast-paced environment with speed and quality., • Great personal hygiene and grooming standards., • Must speak, read, write, and understand English., • Ability to follow instruction., • Speaks with others using clear and professional language., • Detail-oriented., • Professional attitude is required., • Ability to work independently., • Excellent time management skills., • Works well with others., • Good communication skills are an asset.

Job DescriptionAre you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Cook III. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property comprises a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites surrounding the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. COOK 3JOB DESCRIPTION Department: Culinary Place of Work: All kitchens and all support areas Job Overview: Cook 3 must be able to plan, prep, set up, and provide quality service in all areas of food production including, but not limited to all menu items supplied by their perspective kitchen. Cook 3 must display a basic level of competency in all types of cooking such as grill, sauté, fish cookery, vegetables, braising, poaching, and egg cooking, and all with excellent speed and efficiency. Shows the highest initiative to get tasks completed to the chef’s specifications in a timely manner, Employees will be able to follow the established recipe and plating guide provided, to the exact specification and approval of the Sous chef. Maintain and organize their station and equipment in a neat and orderly fashion to meet Chef’s expectations. Maintain and contribute to a positive work environment Report to: Outlet Chef de Cuisine, Outlet Sous Chef, Outlet Chef de Partie Key Relationships: Internal Kitchen staff, stewarding staff, Food and Beverage Service Staff, Purchasing Department, Storeroom, Catering, and Engineering. External: Hotel Guests and visitors. Standard Specifications: Requirements represent minimum levels of knowledge, skills, and or abilities, to perform this job successfully. Qualifications: Essential: 1. High school diploma or equivalent vocational training certificate., 2. 1 years experience in the culinary field, 3. Ability to communicate in English with guests, co-workers, and management., 4. Ability to compute basic mathematical calculations., 5. Must pass with satisfactory results, a cooking demo for the chef. Desirable: 1. Culinary college degree, 2. Food handling certificate, 3. Sanitation Certificate., 4. Ability to communicate in multiple languages Skills: 1. Ability to perform job functions with attention to detail, speed, and accuracy., 2. Ability to prioritize, organize and execute work and follow through with assigned tasks, 3. Ability to be a clear thinker, remain calm, and resolve problems using good judgment., 4. Ability to work well under pressure., 5. Ability to handle multiple tasks at one time while maintaining a high level of professionalism., 6. Ability to work well with others in a team environment., 7. Contribute to the growth and success of the team. Essential Job Function: • Must be able to stand and/or walk for extended periods of time., • Always have a notebook to write recipes, procedures, and prep lists with., • Develop and maintain a positive working relationship with other employees., • Create a great team environment, where the diversity of the individual members is valued. Be there for your team., • Be passionately involved in the training and development of the group. It is our responsibility., • Understand and be the driver of the agreed culinary concepts, goals, philosophies, and food and beverage directions., • Create a seamless work environment with the leaders of food and beverage and synergize the team effort, remember we are one team., • Take ownership and initiate problem-solving opportunities. Follow up and hold yourself accountable at all times., • Be open to suggestions and criticize your own work performance, and be a leader and innovator in the industry., • Cleanliness is to be immaculate, do not wait to clean; show examples and people will follow., • Find a way, be positive, utilize your experiences, and welcome challenging circumstances., • Basic knife skills – safe handling techniques, a basic understanding of cuts with speed and accuracy, and knife sharpening skills, • Introduction to cooking: cold food preparations and techniques, • Basic understanding of bulk food prep and scales of efficiency Equal Employment Opportunity - Drug-free workplace

Job Description Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a Seasonal Cook III. ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property comprises a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites surrounding the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. COOK 3JOB DESCRIPTION Department: Culinary Place of Work: All kitchens and all support areas Job Overview: Cook 3 must be able to plan, prep, set up, and provide quality service in all areas of food production including, but not limited to all menu items supplied by their perspective kitchen. Cook 3 must display a basic level of competency in all types of cooking such as grill, sauté, fish cookery, vegetables, braising, poaching, and egg cooking, and all with excellent speed and efficiency. Shows the highest initiative to get tasks completed to the chef’s specifications in a timely manner, Employees will be able to follow the established recipe and plating guide provided, to the exact specification and approval of the Sous chef. Maintain and organize their station and equipment in a neat and orderly fashion to meet Chef’s expectations. Maintain and contribute to a positive work environment Report to: Outlet Chef de Cuisine, Outlet Sous Chef, Outlet Chef de Partie Key Relationships: Internal Kitchen staff, stewarding staff, Food and Beverage Service Staff, Purchasing Department, Storeroom, Catering, and Engineering. External: Hotel Guests and visitors. Standard Specifications: Requirements represent minimum levels of knowledge, skills, and or abilities, to perform this job successfully. Qualifications: Essential: 1. High school diploma or equivalent vocational training certificate., 2. 1 years experience in the culinary field, 3. Ability to communicate in English with guests, co-workers, and management., 4. Ability to compute basic mathematical calculations., 5. Must pass with satisfactory results, a cooking demo for the chef. Desirable: 1. Culinary college degree, 2. Food handling certificate, 3. Sanitation Certificate., 4. Ability to communicate in multiple languages Skills: 1. Ability to perform job functions with attention to detail, speed, and accuracy., 2. Ability to prioritize, organize and execute work and follow through with assigned tasks, 3. Ability to be a clear thinker, remain calm, and resolve problems using good judgment., 4. Ability to work well under pressure., 5. Ability to handle multiple tasks at one time while maintaining a high level of professionalism., 6. Ability to work well with others in a team environment., 7. Contribute to the growth and success of the team. Essential Job Function: • Must be able to stand and/or walk for extended periods of time., • Always have a notebook to write recipes, procedures, and prep lists with., • Develop and maintain a positive working relationship with other employees., • Create a great team environment, where the diversity of the individual members is valued. Be there for your team., • Be passionately involved in the training and development of the group. It is our responsibility., • Understand and be the driver of the agreed culinary concepts, goals, philosophies, and food and beverage directions., • Create a seamless work environment with the leaders of food and beverage and synergize the team effort, remember we are one team., • Take ownership and initiate problem-solving opportunities. Follow up and hold yourself accountable at all times., • Be open to suggestions and criticize your own work performance, and be a leader and innovator in the industry., • Cleanliness is to be immaculate, do not wait to clean; show examples and people will follow., • Find a way, be positive, utilize your experiences, and welcome challenging circumstances., • Basic knife skills – safe handling techniques, a basic understanding of cuts with speed and accuracy, and knife sharpening skills, • Introduction to cooking: cold food preparations and techniques, • Basic understanding of bulk food prep and scales of efficiency Equal Employment Opportunity - Drug-free workplace

Job Description Join the culinary team at Carillon Miami Wellness Resort as a Lead Cook! In this dynamic role, you’ll lead kitchen operations, ensuring high-quality food preparation and service while maintaining strict sanitation standards. Ideal for candidates with 3+ years of experience in luxury hospitality, this is a fantastic opportunity to elevate your career! JOB SUMMARY: Supervisory position while Executive Chef and Chef De Cuisine are not available. Directs and supervises under the direction of the Executive Chef and Chef De Cuisine in all aspects of the kitchen operations for the Carillon hotel and SPA. Responsible for preparing guest food and maintaining kitchen sanitation to Board of Health standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist in all administrative duties as directed by the Executive Chef and Chef De Cuisine, • Preparing Mise En Place list for each BEO., • Responsible for all line cooks during service., • Assess designated station and if needed, bring up to par., • Assist with other stations and duties to ensure entire team is up to par., • Follow all recipes, as specified., • Responsible for maintaining high food quality., • Responsible for assembly of recipes in a manner consistent with established procedures., • Assure that each dish that goes out is prepared to Carillon standards., • Monitors all food served relative to appearance, temperature, sanitation and quality standards, and portion control. OTHER DUTIES AND RESPONSIBILITIES: A. Arrive on time and ready to work. B. Adhere to Carillon Hotel standards for guest service. Executive Chef, and Chef De Cuisine with inventories, ordering, and cross training as needed. C. Good guest service skills. Ability to develop and maintain good working relationships with all levels of Carillon hotel staff, vendors, guests and government agencies. D. Strong analytical and problem-solving abilities. E. Effectively communicate operational details with coworkers, wait staff and management at all times with immediate follow-up required. F. Become aware of what is happening in the dining room (e.g., arrival of a large group & BEO’s). G. Support with Corner Store, ISD and Cabana food requisitions. H. Maintain a clean and safe kitchen and acknowledge any concern or equipment malfunctions, seeking a solution. I. Follow all health, safety and restaurant regulations of city and state health guidelines. J. Control and limit food and labor cost by monitoring and adjusting to business levels and needs of operation. K. Communicate solutions, problems and new ideas to team members and management. L. Prepare for and attend all departmental meetings and trainings. M. Exhibit high level of commitment when required to fill out all operational forms required at all times. EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS: Good verbal and written communication skills. Strong organizational skills and attention to detail. Food sanitation certificate required. Good judgment and the ability to maintain confidentiality are critical. • Certification/License: Food Handler Certificate required., • Experience: Three or more years’ experience with food preparation preferably in the local market within a luxury hospitality setting preferred., • Knowledge, Skills & Abilities:, • Good guest service skills, • Verbal and written communication skills, • Microsoft Word, Excel and Outlook -OR- Any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position. Carillon Miami Wellness Resort is an Equal Opportunity Employer

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Reports to: Sous Chefs Job Summary: Food and Beverage Cooks work on a variety of stations in high-volume kitchen environments at The Betsy. Cooks are responsible for creating exceptional culinary experiences for the guests through preparation, cooking and food presentation. Responsibilities and Duties Include but Not Limited to the Following: • Adheres to all sanitation regulations and requirements and is responsible for the correct handling and preparation of all food items and equipment. Checks and ensures the correctness of the temperature of appliances and food., • Ensures that all products are stored properly in the correct location, always labeled clearly and placed on the correct fridge rack level., • Provides the highest and most efficient level of culinary hospitality service to The Betsy hotel guests., • Works at designated stations on the line as set by Sous Chef and, or Executive Chef., • Sets-up the station with par stocks of menu items, and prepares the dishes designated for that station., • Checks supplies and prep lists and ensures all items are prepped in a timely fashion., • Replenishes service lines as needed and restocks and prepares the workstation for the next shift., • Ensures cleanliness, sanitation and organization of assigned work areas and efficiently puts away storage and prep items., • Prepares and plates food within The Betsy standard ticket time frame to meet Guest expectations., • Prepares, seasons, and cooks a wide variety of meats, vegetables, soups, breakfast dishes and other food items. Slices, grinds and cooks meat and vegetables using a full range of cooking methods., • Responsible for preparing and cooking all food items by strictly following the recipe specifications and yield guide. Ensures all cooked items are in accordance to recipes, quality standards, presentation standards and food preparation checklist., • Washes and peels fresh fruit and vegetables. Capable of weighing, measuring and mixing ingredients to correct standard proportions per recipe card., • Able to operate kitchen equipment like a braising pan, baking ovens, stoves, grills, microwaves and fryers., • Communicates any assistance needed during busy periods and reports any incidents to the Sous Chef to ensure optimum service to guests., • Washes and disinfects kitchen areas, workstations, tables, tools, knives and other equipment., • Minimizes waste and maintains controls to attain forecasted Betsy food cost., • Reviews status of work and follow-up actions required with the Head Cook or Sous Chef before leaving., • Takes on a leadership role in the absence of the Head Chef and Sous Chef., • Assists in providing on the job training & development of new cooks., • Assists other Team Members in the kitchen when needed and performs any other tasks assigned by The Betsy hotel management., • High school diploma or equivalent., • Degree or certificate in culinary arts preferred., • Must meet Food Handler training and certification requirements., • Excellent understanding of various cooking methods, ingredients, equipment and procedures., • Able to work in a fast-paced environment with speed and quality., • Great personal hygiene and grooming standards., • Must speak, read, write, and understand English., • Ability to follow instruction., • Speaks with others using clear and professional language., • Detail-oriented., • Professional attitude is required., • Ability to work independently., • Excellent time management skills., • Works well with others., • Good communication skills are an asset.

Job Description Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Cook 2. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Department: Culinary Place of Work: All kitchens and all support areas Job Overview: Cook 1 must be able to plan, prep, set up and provide quality service in all areas of food production to include, but not limited to all menu items supplied by their perspective kitchen. Cook 1 must display a level of competency in all types of cooking such as grill, sauté, fish cookery, vegetables, braising, poaching, egg cooking and all with excellent speed and efficiency. Shows the highest initiative to get tasks completed to the chef’s specifications in a timely manner, employee will be able to follow established recipe and plating guide provided, to exact specification and approval of Sous chef. Maintain and organize their station and equipment in a neat and orderly fashion to meet the Chef’s expectation. Maintain and contribute to a positive work environment Report to: Outlet Chef de Cuisine, Outlet Sous Chef, Outlet Chef de Partie Key Relationships: Internal Kitchen staff, stewarding staff, Food and Beverage Service Staff, Purchasing Department, Storeroom, Catering and Engineering. External: Hotel Guests and visitors. Standard Specifications: Requirements are representative of minimum levels of knowledge, skills and or abilities, to perform this job successfully. Qualifications: Essential: 1. High school diploma or equivalent vocational training certificate., 2. 3 years experience in culinary field, 3. Ability to communicate in English with guest, co-workers and management., 4. Ability to compute basic mathematical calculations., 5. Must pass with satisfactory results, a cooking demo for the chef. Desirable: 1. Culinary college degree, 2. Food handling certificate, 3. Sanitation Certificate., 4. Ability to communicate in multiple languages Skills: 1. Ability to perform job functions with attention to detail, speed, and accuracy., 2. Ability to prioritize, organize and execute work and follow through with assigned tasks, 3. Ability to be a clear thinker, remain calm and resolve problems using good judgment., 4. Ability to work well under pressure., 5. Ability to handle multiple tasks at one time while maintaining a high level of professionalism., 6. Ability to work well with others in a team environment., 7. Contribute to the growth and success of the team. Essential Job Function: • Must be able to stand and/or walk for extended periods of time., • Always have a notebook to write recipes, procedures, and prep lists with., • Develop and maintain a positive working relationship with other employees., • Create a great team environment, where the diversity of the individual members is valued. Be there for your team., • Be passionately involved in the training and development of the team. It is our responsibility., • Understand and be the driver of the agreed culinary concepts, goals, philosophies and food and beverage directions., • Create a seamless work environment with the leaders of food and beverage and synergize the team effort, remember we are one team., • Take ownership and initiate problem solving opportunities. Follow up and hold yourself accountable at all times., • Be open to suggestions and criticize your own work performance, be a leader and innovator in the industry., • Cleanliness is to be immaculate, do not wait to clean; show examples and people will follow., • Find a way, be positive, utilize your experiences, and welcome challenging circumstances., • Intermediate knife skills – basic fabrication techniques, knowledge of intermediate cuts with speed and accuracy, and knife sharpening skills, • Ability to “own” and efficiently operate a single station on a hot cooking line., • Full knowledge of pantry and “cold kitchen” operations. This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Job DescriptionMr. C Miami Coconut Grove is seeking a Reservations Manager to lead our reservations team and ensure seamless booking experiences that reflect our commitment to exceptional hospitality and personalized service. This position offers a competitive salary based on experience. Eligible full-time employees enjoy comprehensive benefits, including medical, dental, and vision insurance, a 401(k) plan, paid holidays, vacation, PTO, parking, and meals. If you’re passionate about luxury hospitality and thrive in a fast-paced environment, we invite you to apply and join our dynamic team! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS RESERVATIONS MANAGER As the Reservations Manager, you will oversee the daily operations of the reservations department, ensuring accuracy, efficiency, and the highest standards of service. You will work closely with the Front Office, Sales, and Revenue teams to optimize occupancy, maximize revenue, and ensure guest satisfaction throughout the booking process. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Manage all aspects of the reservations department, ensuring prompt, courteous, and efficient handling of all guest inquiries and bookings., • Lead, train, and motivate the reservations team to deliver exceptional guest service and uphold Mr. C’s brand standards., • Collaborate with the Revenue and Sales teams to implement rate strategies and maximize room occupancy., • Monitor daily reservations activity, ensuring accuracy of room blocks, rate codes, and special requests., • Maintain strong relationships with travel partners, corporate clients, and VIP guests., • Review reservation reports regularly to forecast demand and adjust strategies accordingly., • Ensure all reservations are handled in accordance with FORBES and American Express Fine Hotels & Resorts standards., • Develop and maintain standard operating procedures for the department., • Able to speak, read, write, and understand the primary language(s) used in the workplace., • Excellent communication skills, both verbal and written., • Able to learn and perform all essential job functions accurately and safely., • Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests., • Knowledge of the city, particularly tourist attractions and the ability to communicate clear directions to these attractions and facilities., • Auditory and visual abilities to observe and detect signs of emergency situations., • Most work tasks are performed indoors. Temperature is moderated and controlled by facility environmental systems., • Able to stand and exert well-paced mobility for an extended period of time., • Able to lift and move up to 25 lbs. on an intermittent basis., • Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks., • Manual dexterity required to use and operate all necessary equipment., • Bachelor’s degree in Hospitality Management or related field preferred., • Minimum of 2 years of experience in hotel reservations or revenue management, preferably within a luxury property., • Strong leadership skills and proven ability to manage a high-performing team., • Excellent communication, organizational, and problem-solving abilities., • Proficiency in Opera PMS or other hotel reservation systems., • Detail-oriented with a strong sense of accountability and follow-through., • Ability to work flexible hours, including weekends and holidays as business demands., • Fluent in English; additional languages are a plus.Grooming: All Employees must maintain a neat, clean and well-groomed appearance per Mr. C standards. INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR iGnNSaaQX7

Job Description Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Assistant Server. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Job Summary: Set and clean dining room tables before, during, and after meal service; assist food servers with miscellaneous tasks. Primary Responsibilities: • Assists Servers in their set-up, service, and clean-up tasks., • Serves water as members and guests are seated., • Assists in carrying food trays to tables., • Removes soiled dishes from the table; brings them to the dishwashing area., • Removes soiled linen and replaces it with clean linen., • Sets tables with silverware, glassware, and other items., • Cleans dining room areas., • Stocks servers’ station with supplies., • Collects trash from the dining room, grill, and other specified places after each serving period., • Dust chairs before and after meals., • Keeps ice bins and buckets filled., • Sets up, empties, and cleans salad bar., • Cleans and stores child high chairs and booster seats., • Collects soiled linen from the dining room; transfers to the linen pick-up area., • Takes packaged take-out orders to the reception stand for member pick-up., • Folds napkins and bread basket linens., • Cleans-up spills, and broken service ware and attends to similar problems during service with minimal disruption to diners., • Assists Dining Room Manager and other employees in assuring that the club’s policies and procedures for serving alcoholic beverages are consistently followed., • May assist banquet personnel in setting up, serving, and cleaning up after banquet functions., • Polishes silver service items., • Attends pre-service training (line-up meeting)., • Moves tables and chairs as needed for the next member and guest diners., • Re-sets tables at the end of shift for the next meal period., • Assists with banquet and buffet setup., • Helps to maintain a fully stocked buffet., • Performs other appropriate duties as assigned. Education / Skills / Work Experience Required • High School diploma or GED required., • Minimum of one-year work experience in a fine dining environment., • Follows all club guidelines pertaining to table setting, order taking, and sequence of service., • Knows and is able to communicate the menu items and daily specials., • Knowledge of and ability to perform required roles during emergency situations. Licenses and Special Requirements • Must be of legal age to serve alcoholic beverages., • Food safety certification., • Alcoholic beverage certification. Physical Demands and Work Environment • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, and twist or reach., • Push, pull, or lift up to 50 pounds., • Continuous repetitive motions., • Work in hot, humid, and noisy environments. Equal Employment Opportunity - Drug-free workplace

Job Description Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five star service exceeding expectations in customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Acts as the owner/resident’s liaison between all aspects of the association., • Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources., • Maintain a warm and friendly demeanor at all times., • Attends to owner/resident’s personal and domestic needs including, but not limited to: Escort to and from the unit; attending to (carrying) the owner/resident/resident’s belongings; packing and unpacking of luggage, groceries or other similar items; personal shopping for the owner/resident/resident as well as other various errands including but not limited to, post office, bank, dry-cleaner, take out food, and similar., • Accompany the owner/resident on outings if desired., • Responsible for the overall care of the owner/resident’s unit including the cleanliness and maintenance., • Preparation of unit for owner/resident arrival, including stocking all items the owner/resident may desire., • Responsible to launder, fold and iron, the owner/resident’s clothes as requested., • Responsible for the general upkeep and other housekeeping services as requested by the owner/resident., • May be called on to service the owner/residents beverage, snack and other simple requests., • Make reservations for dining, events or similar, ensuring that all necessary information is recorded properly., • Call and confirm reservations for special events, dining, youth activities, spa, fitness, and any other needed follow up for any events., • Arrange for special requests for owner/resident, to include airline reservations, ground transportation, hotel accommodations, tickets to major events, golf outings, tours, ordering and delivery of flowers and baskets, and any other services that would accommodate the owner/resident’s needs., • Resolve all owner/residents concerns promptly. If unable report to management immediately for assistance., • Conduct all services for the association as an ambassador - with integrity and in a professional manner at all times, • Approach all encounters with residents, guests, and fellow employees in a gracious, attentive, courteous, and service-oriented manner., • Establish relationships with local merchants and service providers as needed., • Take part in maintaining a clean working environment., • Maintain regular attendance in compliance with KWPM’s standards, as required by the employee handbook, scheduling, which will vary according to the needs of the Association., • Maintain the highest standards of personal appearance and grooming, which include but not limited to, wearing proper attire and approved uniform., • Maintain professional relationship with residents and guests- directly responsible for owner/resident satisfaction., • Maintain a clean and organized working environment- the Butler provides a lasting impression to all guests and residents of the Association., • Provides quality service to residents and guests. Employee reports directly to the Chef Concierge or in their absence directly to the General Manager of the community.. Competencies Positive attitude and good communication skills, with excellent grooming standards. Commitment to delivering a high level of customer service. Flexibility to respond to a variety of different work situations and ability to work on your own. Work Environment The work environment will be indoors and outdoors, depending on the needs of the guest. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Position Type This is a full-time non-exempt position, average 40 hours a week. Will be required to come in for emergency situations. This schedule may change to accommodate the business needs of the property. Required Experience and Education • Bachelor’s degree in Hospitality Management, • Previous working experience as a Butler or Assistant Butler; minimum 3 years of experience., • Working knowledge with with computers and software used in an office environment., • Must be able to communicate well and convey information and ideas clearly., • Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Cook 2. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Department: Culinary Place of Work: All kitchens and all support areas Job Overview: Cook 12must be able to plan, prep, set up and provide quality service in all areas of food production to include, but not limited to all menu items supplied by their perspective kitchen. Cook 2 must display a level of competency in all types of cooking such as grill, sauté, fish cookery, vegetables, braising, poaching, egg cooking and all with excellent speed and efficiency. Shows the highest initiative to get tasks completed to the chef’s specifications in a timely manner, employee will be able to follow established recipe and plating guide provided, to exact specification and approval of Sous chef. Maintain and organize their station and equipment in a neat and orderly fashion to meet the Chef’s expectation. Maintain and contribute to a positive work environment Report to: Outlet Chef de Cuisine, Outlet Sous Chef, Outlet Chef de Partie Key Relationships: Internal Kitchen staff, stewarding staff, Food and Beverage Service Staff, Purchasing Department, Storeroom, Catering and Engineering. External: Hotel Guests and visitors. Standard Specifications: Specialty Pizza is required Qualifications: Essential: 1. High school diploma or equivalent vocational training certificate., 2. 3 years experience in culinary field, 3. Ability to communicate in English with guest, co-workers and management., 4. Ability to compute basic mathematical calculations., 5. Must pass with satisfactory results, a cooking demo for the chef. Desirable: 1. Culinary college degree, 2. Food handling certificate, 3. Sanitation Certificate., 4. Ability to communicate in multiple languages Skills: 1. Ability to perform job functions with attention to detail, speed, and accuracy., 2. Ability to prioritize, organize and execute work and follow through with assigned tasks, 3. Ability to be a clear thinker, remain calm and resolve problems using good judgment., 4. Ability to work well under pressure., 5. Ability to handle multiple tasks at one time while maintaining a high level of professionalism., 6. Ability to work well with others in a team environment., 7. Contribute to the growth and success of the team. Essential Job Function: • Must be able to stand and/or walk for extended periods of time., • Always have a notebook to write recipes, procedures, and prep lists with., • Develop and maintain a positive working relationship with other employees., • Create a great team environment, where the diversity of the individual members is valued. Be there for your team., • Be passionately involved in the training and development of the team. It is our responsibility., • Understand and be the driver of the agreed culinary concepts, goals, philosophies and food and beverage directions., • Create a seamless work environment with the leaders of food and beverage and synergize the team effort, remember we are one team., • Take ownership and initiate problem solving opportunities. Follow up and hold yourself accountable at all times., • Be open to suggestions and criticize your own work performance, be a leader and innovator in the industry., • Cleanliness is to be immaculate, do not wait to clean; show examples and people will follow., • Find a way, be positive, utilize your experiences, and welcome challenging circumstances., • Intermediate knife skills – basic fabrication techniques, knowledge of intermediate cuts with speed and accuracy, and knife sharpening skills, • Ability to “own” and efficiently operate a single station on a hot cooking line., • Full knowledge of pantry and “cold kitchen” operations. This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Job DescriptionCompany Description We are looking for a Executive Steward to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description The Executive Steward is responsible for overseeing all stewarding operations within our hotel, ensuring the highest standards of cleanliness, hygiene, and efficiency in all kitchen and food preparation areas. This leadership role involves managing stewarding staff, maintaining inventory of kitchen equipment and cleaning supplies, and ensuring compliance with sanitation standards to support seamless culinary operations across all hotel outlets. What you'll do... • Direct and manage the stewarding team to ensure the cleanliness and sanitation of all kitchen equipment, utensils, and food preparation areas., • Develop and implement SOPs in line with Delano Miami Beach standards and health regulations, • Coordinate with culinary and F&B teams to ensure timely availability of clean wares and equipment for all services and events., • Monitor and manage inventory of cleaning supplies, chemicals, and kitchen equipment, ensuring proper storage and usage., • Maintain and operate dishwashing machines and other equipment, ensuring regular maintenance and minimal downtime., • Oversee waste management and recycling programs in coordination with sustainability goals, • Train and mentor stewarding staff on proper cleaning procedures, safety standards, and efficient workflow., • Schedule staffing levels appropriately to meet the needs of the operations and special functionsQualifications, • Minimum of 5 years of experience in a stewarding management role in a luxury/lifestyle hotel, • Proven leadership abilities with experience managing large stewarding teams., • Strong knowledge of sanitation standards, and local safety regulations., • Excellent organizational, problem-solving, and communication skills., • Ability to work in a fast-paced, high volume environment, • Flexibility to work various shifts including weekends and holidays Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionPool and Beach Attendant Job Details Description Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Welcoming and Greeting residents. Assisting them with lounge covers, towers and umbrellas etc.; · Maintain sign-in sheet; · Set up umbrellas and the cabanas; · Makes sure water is placed on the table, as well as the beverage container and skin care products · Fold towels daily to be offered to the residents. · Assist residents with setting up lounge chairs, umbrellas, and other pool area equipment. · Ensure residents are complying with Association Rules and Regulations; · Report any malfunction immediately to Supervisor; · Remove dirty towels. · Maintain and organize the pool furniture, floor candles and tables. · Ensures the area clean and trash and debris · Complete daily check list including cleaning standards of the pool area. · Wearing PPE safety equipment (glasses, breathing masks, gloves), when working with chemicals and other related products or tools · Observe all State, Federal and Company safety standards/precautions while performing tasks to maintain a safe work environment Work Environment The position will be mostly outdoors, near a pool. Moderate noise level. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Position Type/Expected Hours of Work This is a non-exempt (hourly) position. Days and hours will be determined by the property. The schedule may change to accommodate the business needs of the property. Required Education and Experience · Prior experience in a related position. · Experience at a luxury property or hotel is strongly preferred · High School Diploma or Equivalent; · The ability to work in a busy, luxury, and fast-paced environment. · Must convey a positive and “can-do” attitude at all times, including during highly stressful situations. · Must be able to work well in a collaborative environment with various team members in other departments. · Must be able communicate effectively with other team members and guests. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 57 Ocean Condominium Association is a drug-free workplace. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Qualifications Behaviors Required Thought Provoking: Capable of making others think deeply on a subjectEnthusiastic: Shows intense and eager enjoyment and interestDedicated: Devoted to a task or purpose with loyalty or integrity Education Required High School or better. Experience Preferred Experience at a luxury property or hotel is strongly preferred

Job Description Are you a hospitality professional with experience and love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Operations Administrative Assistant. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Summary Administers and supports all business strategies. Supports the Vice President of Operations with other additional projects as needed. Proactively communicates and collaborates with external and internal customers to coordinate information needs and operational requirements. Engages simultaneously in multiple initiatives and will monitor the progress. Collaborates with all Operational Managers and Directors as necessary. Duties and Responsibilities • Maintain the confidentiality of the company’s materials and information., • Provide accurate verbal and written translation as and when needed in dealing with various situations with employees, members, vendors, and suppliers., • Manages the Birchstreet Accounting function, Purchase Orders, and Invoices., • Order supplies and maintain inventory of necessary office/operating supplies., • Address guests and members service needs in a professional, positive, and timely manner., • Answer telephones using appropriate etiquette, within 3 rings, with a smile in one's voice, using the name, transferring calls to appropriate person/department, and requesting permission before placing the caller on hold, taking, and relaying messages., • Record-distribute Meeting Minutes for the Operations Team Meetings., • Attend scheduled meetings as needed., • Prepare and review written documents, including proofreading and editing written information to ensure accuracy and completeness., • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software., • Maintain and organize in a professional manner, personal workspace, and shared department, spaces such as fax, copy and supply rooms., • Coordinate departmental and management team meetings., • Attend training classes to increase knowledge of software programs, company information, time management, or other skills as required., • Assist with payroll management., • Handle sensitive issues with employees, guests, and members with tact, respect, diplomacy, and confidentiality., • Coordinate incoming and outgoing mail (including express services)., • Assist other departments wherever necessary and maintain good working relationships., • Notifies appropriate individuals promptly and fully of problems and/or unusual matters of significance., • Perform other job-related functions as assigned. Minimum Qualifications • High School Diploma or equivalent (GED) High School Diploma or equivalent and two years of direct experience in food and beverage and or hotel/resort operation. Experience in and knowledge of general aspects of hotel or Club operations., • Must have a valid Driver’s License, • Must be proficient with Windows, Microsoft Outlook, Word, Excel, and Publisher, • Excellent communication skills both oral and written., • Commitment to delivering high levels of customer service., • Excellent grooming standards, • Flexibility to respond to a range of different work situations., • High level of attention to details, • Working knowledge of culinary, bar, and restaurant service practices, purchasing systems, records, and operational procedures., • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint., • Knowledge of or ability to learn POS systems., • Excellent time management and organizational skills to monitor and maintain project milestones and progress., • Ability to organize and complete work in accordance with established timelines., • Ability to work well under pressure, handle multiple projects and shift priorities based on business demands. Interpersonal communication skills to work effectively with peers and superiors., • Verbal and written communication skills to interact professionally with a diverse group, of executives, managers, and subject matter experts., • Ability to communicate information tactfully., • Ability to maintain confidential proprietary company information., • Experience communicating, training, and managing multi-lingual staff., • Instill a guest service “can-do” attitude in all employees. Attributes • Positive attitude, • Proactive, Team Player, Problem Solver, • Passionate about hospitality and customer service driven., • Must have a professional appearance and good hygiene., • Respect for all co-workers and guests., • Pride in your work by creating positive energy, excitement, and fun., • Demonstrate positive behavior, smiling, being polite and courteous., • Able to develop a camaraderie with team members. Working Conditions • Work is performed in an office environment; will require some outdoor activity., • Ability to work under pressure and handle stress., • Flexibility in working weekends, holidays and/or special events as needed. Physical Demands: • Must be able to reach, bend, stoop, stand, and lift up to 25 pounds., • Must be able to sit for prolonged periods of time. Drug free workplace

Job Summary: The General Manager will be responsible for the overall management and operation of a luxury residential community, ensuring an unparalleled living experience for residents. The ideal candidate will be a strategic leader with a proven track record in managing high-end properties, delivering exceptional service, and fostering a positive community environment. Key Responsibilities: • Lead and oversee daily operations of the property, ensuring seamless service delivery and operational excellence., • Build and maintain strong relationships with residents, addressing inquiries, concerns, and requests promptly and professionally., • Develop and implement operational strategies to optimize efficiency and enhance resident satisfaction., • Oversee financial performance, including budget preparation, expense management, and revenue generation., • Manage vendor relationships, ensuring compliance with service agreements and quality standards., • Supervise and mentor on-site staff, fostering a culture of professionalism, teamwork, and accountability., • Ensure compliance with all applicable regulations, policies, and best practices., • Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred., • Minimum of 5 years of experience managing high-end residential or luxury hospitality properties., • Strong financial acumen with experience in budget management and forecasting., • Exceptional interpersonal and communication skills, with a focus on delivering top-tier customer service., • Proven leadership and team management abilities, with the capacity to inspire and guide staff., • Detail-oriented with excellent problem-solving and organizational skills., • Proficiency in property management software and Microsoft Office Suite., • Ability to work flexible hours, including evenings and weekends as needed., • Competitive salary and performance-based bonuses., • Comprehensive benefits package, including health insurance, retirement plans, and paid time off., • Opportunities for professional development and growth within our organization., • A collaborative and supportive work environment. How to Apply: If you are a dynamic, service-oriented leader with a passion for luxury property management, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and qualifications to [email address]. Join our team and help us redefine luxury living! Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Employee discount, • Flexible spending account, • Health insurance, • Paid time off, • Referral program, • Vision insurance Application Question(s): • Are you within 10-15 miles from the Miami Beach area?, • Did you read the Must Have Job requirements in the job description? Education: • Bachelor's (Preferred) Experience: • Hotel / Residential Management: 5 years (Required), • Hospitality: 5 years (Required), • Finance /Budget: 3 years (Required) Language: • English (Required), • Spanish (Required) License/Certification: • Licensed Community Association Manager (Required) Ability to Relocate: • Miami, FL 33137: Relocate before starting work (Required) Work Location: In person

Job DescriptionCompany Description We are looking for a Sales Coordinator to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description JOB OVERVIEW: Under the general guidance of the Director of Sales, the Sales Coordinator is responsible for providing administrative and sales support to the Sales team to ensure the smooth operation of the department and the successful execution of group and event bookings. The Sales Coordinator assists in coordinating client communications, preparing proposals and contracts, managing sales systems, and supporting follow-up efforts to maximize revenue opportunities. This role plays a key part in maintaining strong client relationships, ensuring timely responses, and helping the sales team meet and exceed business goals. YOUR KEY RESPONSIBILITIES: • Provide administrative support to the Sales team, assisting with lead follow-up, proposal generation, contracts, and event coordination., • Coordinate communication between clients and internal departments to ensure smooth planning and execution of events and group bookings., • Maintain and update client records, event calendars, and booking details in the sales system (e.g., Delphi, Opera, or SCMC)., • Assist in preparing sales kits, marketing collateral, proposals, menus, and client correspondence (emails, letters, packets)., • Support the team in organizing site inspections, familiarization trips, and client meetings., • Track incoming leads and inquiries; ensure timely responses and proper documentation of client communications., • Help maintain relationships with existing and prospective clients through courteous,prompt, and professional service., • Coordinate with the Operations and Events teams to distribute Banquet Event Orders (BEOs) and floor plans and ensure event logistics are confirmed., • Prepare and process invoices, assist with payment tracking, and ensure all accounting documents are complete and accurate prior to events., • Greet clients on-site and assist with introductions and event hand-offs to the operations team as needed., • Participate in weekly sales and operations meetings to review upcoming events, client expectations, and special requirements., • Assist with compiling sales reports, revenue tracking, and budget documentation as needed., • Support community outreach and promotional efforts, such as attending local events,networking functions, or supporting trade show preparation., • Participate in training and development initiatives as assigned by the Director of Sales., • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.Qualifications SPECIFIC JOB KNOWLEDGE & SKILLS: • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum one year of local sales, special events and customer service experience,preferably in an upscale or lifestyle brand hotel, • Proven team leader with a high level of energy and motivation with a proven track record of living the company's values, • An intermediate to proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work related information using computers and/or point of sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment and have a high level attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English., • Must be able to work inside and outside at all times of the year as needed, based upon business volumes., • Additional language ability preferred., • All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Join our team at Carillon Miami Wellness Resort as a Wellness Reservations Specialist! You'll be at the forefront of creating exceptional guest experiences, guiding future visitors in booking luxury room accommodations and spa services. Use your communication skills and passion for hospitality to enhance our guests' stays while helping achieve our sales goals. If you thrive in a dynamic environment and have a knack for upselling, we want to hear from you! I. Job Summary Responsible for selling future room accommodations and spa services. The Wellness Reservations Specialist provides five-star guest experience, assists with current or future rooms or spa reservation inquiries, books reservations with the goal to enhance the overall resort experience and assist in achieving room and spa revenue goals. II. Essential Job Functions A. Assists callers by selling future room accommodations and spa services as well as assisting existing reservation inquiries via phone or email correspondence B. Assist LHW call center with reservation inquiries, published rates, and to close sales C. Complete guests profile in Opera (emails, address, country, etc.) and SpaSoft for database and accurate production reporting D. Ensures that guest notes are communicated through the POS system E. Maintain high level of performance and productivity F. Promptly follows up with guest inquiry leads for second chance room bookings via outbound calling and or email correspondence G. Maintains thorough knowledge of room rates, incentives, travel network amenities, packages, discounts that may be available H. Enhances / upsell bookings by offering different room types and services available I. Corresponds with groups and travel agents answering special requests for rooms and rates J. Maintains potential and current guest profile information K. Follows up with any guest related questions or issues to assure guest satisfaction L. All calls must be personalized to the guests. M. Have full knowledge of all booking, cancellation, and other policies as well as advise guest accordingly N. Must speak clearly with enthusiasm for the guest’s visit while maintaining a gracious tone O. Follows all Leading Hotel and Spa standards and works with leadership team to ensure staff adhere to standards P. Strong ability to multi-task when needed as well as efficiency in the operating of multiple computer programs at a given time Q. Maintains a professional appearance and cordial attitude to all guests, employees, and staff members of the hotel at all times R. Strong Dialogue with Front Office and Wellness Concierge departments to ensure guest requests and needs are met and communicated in a timely manner T. Other duties and responsibilities may be assigned III. Education, Experience and Skill Requirements A. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. B. Must possess excellent interpersonal and communication skills. C. Must be professional and outgoing and able to represent the Carillon at a public level. D. Must be guest- service oriented and able to work effectively under pressure. E. Minimum of 1 year related experience and/or training in reservation or hospitality industry. F. Experience with Opera is desired. G. Sales Center, Inside Sales or Call Center experience is a plus. H. Previous use of Microsoft Office with emphasis on Outlook and Excel is required. I. Able to work a flexible schedule. J. While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear K. The team member is frequently required to use hands to finger, handle, or feel objects, tools, or controls. Carillon Miami Wellness Resort is an Equal Opportunity Employer. We’re redefining work-life balance. Our Wellness Reservations Specialists work a full-time schedule condensed into 4 days, creating extra time each week for rest, wellness, or pursuing personal goals. Join us and discover the difference a 4-day work week can make

Job Description POSITION PURPOSE: Processes telephone calls and reservations in a timely manner following Trump National Doral standards. Answers all telephone calls including reservations and guest inquiries in a friendly and courteous manner, for package reservations, tee times, spa appointments and internal and external communications. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS OF RESERVATION CALLS: • Answers all reservations, telephone calls and emails in a friendly manner, using clear English communication. When processing emails or listening to callers, ensure a clear understanding of their inquiries and requests. Promptly provides accurate information regarding availability of accommodations and other requested information., • Assists other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions., • Use proper selling techniques and maintain the utmost in professionalism while personalizing each call., • Determine caller's needs through active listening and using probing questions to satisfy and sell to those needs., • Processes all group contracts from the Sales Department. Obtains data from various sources, including but not limited to faxes, electronic messages and handwritten lists. Enters all group blocks into reservations computer system and verifies correctness of data entered against the data received. Follow up with the Sales Department regarding all questions that stem from the groups. Monitors group blocks after they have been entered into the computer system., • Achieve or surpass all departmental standards in regards to shop scores, calls answered, call conversion., • Maintains suite and VIP reservation request process and inventory controls for all suites and other room accommodations, as needed, to maximize revenue and meet guest needs. ESSENTIAL FUNCTIONS OF INTERNAL AND EXTERNAL CALLS and COMMUNICATIONS: • Answers calls originating from external and internal sources. Directs the caller to the appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other requests. Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers., • Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies., • Greets callers with a friendly and sincere welcome. Uses a positive and clear speaking voice, listen to and understand requests, responds with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc., • Promptly answers the telephone and web inquiries. Inputs messages into the computer and tells other associates of special guest needs. Retrieves messages and communicates the content to the guest., • Enters all guest responses and requests into Alice in order to provide effective and efficient service., • Provides a record of all Guest Insights to allow departments to properly research and respond to the guest for any challenges which may occur., • Field guest complaints, conducting research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy resort activity. Plans and implements detailed steps by using experienced judgment and discretion. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Assists office in any other administrative duties as needed., • Prepares reports as required., • Attends training and meetings as required., • Attempts to communicate with guests in guest's native language., • Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolves complications such as location changes or credit issues., • Summons team members to escort guests to/from their rooms as appropriate., • Operates various office machines., • Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using a computer system., • Call for repair and technical support of all computer based PBX equipment. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to read, listen and communicate effectively in English., • Ability to access read and accurately input information using a moderately complex computer system., • Ability to effectively deal with both internal and external guests, some requiring high levels of patience, tact and diplomacy. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Constant Standing Occasional Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Rare Reaching Frequent Grasping Frequent Pushing/Pulling Rare Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Taste Never Smell Never Lifting/Carrying (# lbs) Occasional up to 20 lbs. Travel Rare Typing Constant OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. EXPERIENCE One to two years of prior Guest Service, Reservations, Front Office or Sales experience is preferred. Prior luxury hospitality experience and previous PBX experience preferred. Ability to speak multiple languages is desirable. LICENSES OR CERTIFICATES None GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Position Overview: The in-house Digital Growth & SEO Optimization Manager will be responsible for developing, implementing, and managing our digital marketing campaigns across various channels. Responsible for all aspects of a company’s marketing operations. The central goal is to help grow a brand’s influence and have a conversion strategy in place while also increasing brand loyalty and awareness. He or she plays a major role in driving website traffic and acquiring leads or customers. Duties will include planning, implementing, and monitoring digital marketing campaigns across various digital networks. The ideal candidate is someone with experience in Hospitality and F&B marketing. He/she needs to demonstrate excellent interpersonal, project management, and analytical skills. Responsibilities: • Develop and implement a comprehensive digital marketing strategy with Project Managers tailored to the restaurant/hotel industry to drive online reservations, increase foot traffic, and enhance brand awareness., • Plan and execute restaurant/hotel-specific digital marketing campaigns, including promotions, special events, and seasonal offers across various channels such as website, email, and PPC advertising., • Design and implement email marketing campaigns to promote specials events, MM Members Club, RDG Newsletter, Programmed Nights, and programs to engage with customers and encourage repeat visits., • Optimize the restaurant/hotel websites and online listings for local search to improve visibility in local search results and attract nearby customers., • Create website banners, landing pages, update images on website and third-party sites to ensure all content is update to date., • Identify and partner with bloggers, or neighboring businesses for co-marketing opportunities to reach a wider audience., • Promote menus, special dishes, and events through digital channels., • Monitor and analyze the performance of digital marketing campaigns using tools like Google Analytics. Provide regular reports and insights to measure ROI and optimize campaign strategies., • Develop and implement an effective SEO strategy with an agency to improve organic search rankings, increase website traffic, and drive conversions. Conduct thorough keyword research to identify high-value keywords and optimize website content accordingly. Optimize website content, meta tags, and internal linking structure to improve search engine visibility and user experience. Identify and resolve technical SEO issues such as crawl errors, site speed optimization, XML sitemaps, and mobile friendliness. Build high-quality backlinks through outreach, content marketing, and link-building strategies to improve domain authority and rankings., • Collaborate with the Project Managers to create SEO-friendly content that aligns with target keywords and meets user intent., • Conduct regular SEO audits to monitor performance and identify opportunities for improvement. Provide detailed reports and insights on SEO KPIs, rankings, and traffic trends. Qualifications: • Proven experience as a Digital Marketing Manager or similar role., • Strong understanding of digital marketing channels and tools., • Bachelor’s degree in marketing, Digital Marketing, or a related field., • Experience with SEO/SEM, email marketing, social media, and display advertising campaigns., • Proficiency in Google Analytics, Google Ads, and other digital marketing tools., • Excellent analytical, communication, and project management skills., • Creative thinker with a passion for digital marketing and staying updated with the latest trends and best practices.

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. The Role Kasa offers flexible accommodations for guests in dozens of markets nationwide. We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments and traditional hotel rooms across price and luxury tiers. The Area Sales Manager will report to the Associate Director of Sales and work closely with the Revenue Management, Reservations, and Operations teams. This individual will be laser-focused on prospecting group and preferred corporate leads. Like any role at a fast-paced start-up, there is no 'typical day', but you will be responsible for the execution of a sales strategy for Kasa's portfolio in a defined area, targeting all market segments, including leisure travel, corporate preferred, groups, and others. An exciting part of this is being instrumental in changing the way corporate and group travelers view the flexible accommodations space. If you are looking to be instrumental in changing the way leisure, corporate and group travelers view the flexible accommodations space - this is the role for you! Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes • Metrics-Minded: Ability to breakdown their monthly targets into weekly achievable tasks to help meet or exceed their sales goals, • Revenue Driver: Self-driven to identify and uncover revenue-generating opportunities through industry knowledge, prospecting and execution of sales strategies, • Embrace Ambiguity: Experience in the "building the plane while flying it" environment and proven ability to adjust and flex to business demands*;* open to providing feedback to contribute to problem resolutions; updates to processes, • Lead Investigator: Promptly assesses every inbound lead to create opportunities to expand Kasa's partnerships, profit, and portfolio experience, • Detail-Oriented: Ability to magnify the big picture whether meticulously organizing inbound leads and executing tasks accordingly through finalizing contracts; the innate mindfulness to details is ever present *pertaining to contracts, organization, prioritization, • Culture Cultivator: Possesses a genuine passion for being a part of a world-class team; not only succeeding individually, but positively influences team members to engage, grow, and exceed expectations for Kasa, • Fearless Negotiator: Confidently negotiates and navigates conversations with internal and external stakeholders; resulting in closed deals across accounts that vary in size, scope, and industry, • Relationship-Centric: Relationship building is in your DNA and rooted in every interaction; consistently providing your peers, manager, and clients clear communication, diligence, and trustworthinessExperience, • 3–5+ years of experience in hotel group sales, corporate accounts, or extended-stay property sales, • Strong background in building, maintaining, and growing key client relationships, particularly with community-based organizations, • Proven ability to leverage local market connections to drive SMERF business opportunities, • Skilled at overseeing multiple hotels or geographic regions, with clear territory sales strategies, • Proficient in hotel CRM systems for pipeline and client management, • Ability to analyze travel trends, competitor rates, and demand generators to adjust sales tactics, • Strong experience negotiating group rates, long-term stay agreements, and corporate preferred contracts, • Proven ability to drive occupancy, ADR (Average Daily Rate), and RevPAR (Revenue per Available Room) through targeted sales efforts, • Exceptional at presenting hotel services to corporate clients, and travel managersPlus if…, • You have experience working at a tech startupIn one year, you will succeed at Kasa by having:, • Achieved or exceeded sales targets by driving room bookings, group sales, corporate contracts, • Secured repeat business from corporate accounts, travel agencies, and groups, • Expanded Kasa's visibility in target markets through strategic partnerships, networking, and promotions Curious about the Kasa experience? Save 15% when you book on kasa.com Benefits • Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees can work from anywhere, including our Kasa's across the country!, • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family., • The Pay: The starting base pay range for this role is between $X and $Y and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits., • Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the value growth that our collective hard work creates., • Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work., • 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we offer a generous 401(k) contribution match., • Health Coverage: We've invested in comprehensive health insurance options to help when you need it most., • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, cell-phone reimbursement, home office stipend, and more! Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Beach supervisor. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. The Beach Club Supervisor’s primary responsibility is the supervision of the Beach Club Restaurant/Bar /Pool and Beach Floor at Fisher Island Club, to ensure that the club’s high standards are achieved and maintained within budgetary limitations. The ideal candidate will be an inspirational role model by his/her team members and is a top professional in the field with a passion for the service. This includes all practices, procedures, training and guest satisfaction levels. A procedural approach to managing the entire beach club must be employed, utilizing modern supervision principles as well as incorporating technological innovations where practical in order to deliver top quality guest service. In accordance with Fisher Island Club’s philosophy, all team members work together sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are our core values that we will live by in our daily interaction with all our external and internal members, guests and customers. Nature and Scope: • The incumbent reports directly to the Director of Beach Club Operations. The major trust of the position is to create and maintain a professional restaurant operation and control expenses relative to the operation. Duties and Responsibilities: • Lead by example utilizing a “hands-on” approach to management., • Establish and develop a highly motivated, front of house team with the highest ethical standards that delivers a memorable service and product., • Facilitate an environment in which team members are comfortable utilizing the open-door policy, • Trains, supervises, schedules and evaluates the work of the front of house staff at the Beach Club, • Plans menus with Sous Chef and Director for the Beach Club and for special occasions and events, • Ensures that high standards of sanitation, personal appearance and hygiene, cleanliness and safety are maintained throughout all club areas at all times, • Safeguards all food-preparation employees by implementing training to increase their knowledge about safety, sanitation and accident-prevention, and overall restaurant operation principles, • Uphold and maintain standard service techniques, food and beverage presentation that help to assure consistently high quality and to minimize cost; exercises portion control for all items served and assists in establishing menu selling prices, • Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met, • Hosts Beach Club Daily Stand-Up meetings and attends Food and Beverage staff and management meetings, • Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for, • Maintains the dining room reservation system, • Implements an ongoing marketing program to increase dining room business, • Consults with the Director of Beach Club Operations about all aspects of the club operation, • Directly supervise employees serving members and guest to the LQA standards, • Evaluates service to ensure that quality provided meets the LAQ standards are consistently attained, • Interacts with applicable staff members to assure that service consistently exceeds the expectations of members and guests, • Develop and maintain good communication and work relationships in all areas of the club, • Assist in development of policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology, • Assist with recruiting; evaluates job performance of service staff; coaches, rewards and disciplines staff in a fair and within legal compliance, • Establishes and maintains a regular cleaning and maintenance schedule for all front of house areas and bar, • Motivates, builds morale, and provides professional development opportunities for all service staff including cross-training, • Maintain a 90% presence on the dining and bar areas during service, touching tables, follow-up on special request, welcome members and inquire about experience, • Executes safety training programs; manages OSHA-related aspects of kitchen safety and maintains; report unsafe working conditions immediately., • Bachelor’s degree in Hospitality Management degree and two years luxury service and management experience; or, • Minimum of two to three years’ experience as a Manager/Assistant in a medium size (250+ rooms) high volume, 3 meal restaurants in luxury hotel or resort. Licenses and Special Permits: • Alcoholic beverage certification, • Food safety certification. Knowledge, skills and abilities: • Strong interpersonal, managerial and leadership skills required, • Strong organizational and time management skills required, • Ability to manage change effectively, • Ability to conceptualize the mission, • Clear, concise written and verbal communication skills, • Experience making presentations in front of groups, • Track record promoting an atmosphere of teamwork, • Experience communicating, training, and managing multi-lingual staffs, • Instill a guest service “can-do” attitude in all employees, • Experience training and developing employees with limited experience, • Coach employees how to resolve and de-escalate conflicts in a calm and organized manner, • Strong customer service and reasoning skills, • Strong and creative problem-solving skills with exceptional detail in follow-up, • Strong budgetary, projections, and cost control skills, • Follow/enforce company policies and procedures, • Ability to quickly evaluate alternatives and decide on a plan of action, • Teach suggestive selling techniques, • Juggle and balance needs of the organization Attributes • Proactive, Team Player, Problem Solver, • Passionate about hospitality and customer service driven, • Must have a professional appearance and good hygiene, • Respect for all co-workers and guests, • Pride in your work by creating positive energy, excitement and fun, • Demonstrate positive behaviors; smiling, being polite and courteous, • Able to develop a camaraderie with team members Working Conditions: • Ability to work odd hours, nights, weekends and holidays, • Ability to work under pressure and handle stress Physical demands and abilities: • Work is not performed in an office environment and requires extended periods of walking and or standing., • Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear, • Regularly lift and/or move objects 10-50lbs occasionally lift and/or move objects that weigh more than 50 lbs., • Frequently required to stand, walk, stoop, kneel, crouch or crawl, • Occasionally required to sit and climb or balance, • Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Job Description Job Title: Business Development Manager (Hospitality Division) Location: Miami, FL (Hybrid) Company Overview SWCORP, a leader in luxury home products, is poised to redefine the high-end mirror market for the hospitality industry. Our cutting-edge, design-forward solutions are crafted to meet the discerning needs of luxury hotels, resorts, and multifamily residential projects. With innovation and quality at the core of our mission, we are seeking a dynamic Business Development Executive to spearhead this new initiative and position SWCORP as the go-to partner in the hospitality sector. Position Overview We are looking for a visionary Business Development Executive with an established track record and a strong network in the hospitality industry. The ideal candidate will leverage their existing client relationships and industry expertise to drive revenue growth and establish SWCORP as a trusted provider of bespoke mirror solutions for luxury properties. This is a unique opportunity to lead the expansion of a new division and leave a lasting impact in a high-growth environment. Key Responsibilities • Market Expansion: Identify and secure new opportunities with key stakeholders, including hotel developers, procurement teams, architects, and interior designers., • Sales Leadership: Drive the complete sales process, from lead generation and client acquisition to contract negotiation and deal closure., • Relationship Building: Cultivate long-term partnerships using your existing book of sales, while expanding SWCORP’s presence in the hospitality industry., • Custom Solutions: Collaborate with internal teams to create tailor-made products that align with client needs and project requirements., • Industry Presence: Represent SWCORP at major industry events, trade shows, and conferences to increase visibility and strengthen brand recognition., • Market Insights: Analyze trends, monitor competitor activity, and gather client feedback to continuously refine product offerings and sales strategies. We believe great candidates are defined by their experience, skills, and drive. During the application or interview process, be ready to share insights on the following: • Examples of your existing book of sales or established client relationships in the hospitality industry., • Years of experience selling interior products (mirrors, lighting, furniture, etc.) to luxury hotels or multifamily developments., • Your role and level of involvement with luxury hotels, boutique properties, or multifamily residential projects., • Participation in trade shows, industry events, or conferences to promote products., • Experience delivering custom solutions for the hospitality sector and details of similar projects., • Annual revenue you’ve generated in previous roles and how your success aligns with our sales targets., • Willingness and ability to travel frequently for client meetings and industry events., • Strategies you’ve used to grow a product line or establish a brand in the hospitality market., • Examples of negotiating and closing large-scale contracts with hospitality clients., • Education: Bachelor’s degree in Business, Marketing, or a related field., • Industry Experience: Established book of sales with strong connections in the hospitality sector., • Track Record: 5+ years in business development or sales with proven success in driving revenue growth and building long-term client relationships., • Expertise: Familiarity with custom product solutions for the hospitality sector is highly desirable., • Soft Skills: Exceptional communication, negotiation, and presentation abilities., • Salary: Competitive base with performance-based bonuses., • Benefits: Comprehensive health insurance (medical, dental, vision)., • Career Growth: Opportunities for leadership and professional advancement in a growing division. SWCORP is committed to fostering innovation, collaboration, and excellence. Join us to shape the future of our hospitality-focused product line and make a global impact in a dynamic industry. Equal Opportunity Employer SWCORP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment. Company DescriptionSW Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.SW Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Coconut Grove is looking to hire a full-time Hotel Front Office Agent. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS HOTEL FRONT OFFICE AGENT: We are looking for a Hotel Front Office Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Office Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. RESPONSIBILITIES: · Perform all check-in and check-out tasks · Manage online and phone reservations · Inform customers about payment methods and verify their credit card data · Register guests collecting necessary information (like contact details and exact dates of their stay) · Welcome guests upon their arrival and assign rooms · Provide information about our hotel, available rooms, rates and amenities · Respond to clients’ complaints in a timely and professional manner · Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs · Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests · Upsell additional facilities and services, when appropriate · Maintain updated records of bookings and payments REQUIREMENTS AND SKILLS · Work experience as a Hotel Front Office Agent, Receptionist, or similar role · Experience with hotel reservations software · Understanding of how travel planning websites operate, like Booking and TripAdvisor · Customer service attitude · Excellent communication and organizational skills · A degree in hotel management is a plus INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR sPCo3SenFu

Job DescriptionPOSITION PURPOSE: Highly talented sales person to successfully assist the Leisure Sales Market with a focus on the retail travel agent market. This position is to assist and support in all sales strategies and actions necessary to exceed budgeted goals and maximize profits. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Assist in the resort sales effort with key leisure market accounts focused on retail travel agents and partner organizations., • Key account focus on gaining membership admission with American Express FH&R, Virtuoso, Ensemble and Signature consortia programs., • Establish deep relationships with key top producing luxury market travel agents that will support new Trump Hotel Collection positioning for Trump National Doral in both volume and rate growth., • Maintain a rigorous travel schedule of in market sales calls, event and trade show participation to build top of mind awareness of the new resort positioning, current promotions and resort programming., • Manage day/day customer support coordination with key agency accounts, resort reservations and operations., • Develop and maintain the Trump National Doral Reservation support team and Travel Agent relationships., • Conduct ongoing internal training with hotel reservations, front office and F&B as needed to ensure resort performance with consortia programs and expected service levels., • Develop regular marketing and communication program to key account database., • Pursue strategic marketing program opportunities with key Consortia account organizations., • Support Wholesale account strategy with agent training, events and trade show participation., • Ensure resort scorecard performance is maintained with FH&R (after inclusion) with monthly review and internal training., • Drive group leads from mega agency accounts and wholesale partners., • Duties as assigned by VP of Sales & Marketing OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Participate in the development of the annual budget and business/marketing plan., • Analyze forecast, cost, and revenue reports and make sales strategy decisions based on that information to ensure hotel’s revpar and good positioning within the comp set., • Organize and participate in fam trips., • Plan and, on occasion, attend sales blitzes/missions for Trump National Doral - Miami in key markets with qualified pretrip agendas and detailed post trip reports., • Attend mandatory meetings and contribute to these meetings in a professionally effective manner; regularly communicate with all associates., • Participate in Manager on Duty programs., • Participate in community public relations for the hotel., • Demonstrate positive leadership characteristics and act as a role model for staff members., • Regularly research and remain current with Sales and Marketing trends., • Participate in the recruitment and interviewing process of new associates and managers., • Keep office clean and organized. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Proven leadership ability to influence, develop, and empower managers to achieve objectives with a team approach., • Ability to effectively communicate in English both verbally and in writing in order to flawlessly carry out internal and external correspondence., • Ability to equally nurture positive and motivating relationships with the sales team and clients through consistent communication., • Excellent professional image and attitude including punctuality., • Ability to work independently even under pressure and stressful situations., • Strong attention to detail and excellent organization skills., • Ability to balance time and work efficiently on tight deadline: respect of deadlines a must., • Ability to handle multiple priorities and projects effectively and on a timely basis., • Ability to ensure confidentiality of clients and hotel data at all times. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking, climbing stairs Frequent Crouching/Bending/Stooping Rare Reaching Rare Pushing/Pulling Rare Near Vision Frequent Far Vision Frequent Hearing Constant Talking Constant Lifting/Carrying (15 lbs) Rare Travel Frequent OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION Bachelors degree in business or hospitality, MBA not required but preferred. EXPERIENCE Minimum of 1-2 years experience in sales management in the hospitality industry. ESSENTIAL QUALIFICATIONS • Excellent spoken and written communications skills in English – Spanish is a plus, though not required., • Must have good understanding of group, corporate and leisure markets and previous work experience in the Miami market., • Excellent computer skills including Excel, Word, Outlook and PowerPoint. GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Summary Paint walls, equipment, buildings, bridges, and other structural surfaces, using brushes, rollers, and spray guns. May remove old paint to prepare surface prior to painting. May mix colors or oils to obtain desired color or consistency. Tasks • Fill cracks, holes, or joints with caulk, putty, plaster, or other fillers, using caulking guns or putty knives., • Cover surfaces with dropcloths or masking tape and paper to protect surfaces during painting., • Smooth surfaces, using sandpaper, scrapers, brushes, steel wool, or sanding machines., • Read work orders or receive instructions from supervisors or homeowners to determine work requirements., • Apply primers or sealers to prepare new surfaces, such as bare wood or metal, for finish coats., • Apply paint, stain, varnish, enamel, or other finishes to equipment, buildings, bridges, or other structures, using brushes, spray guns, or rollers., • Erect scaffolding or swing gates, or set up ladders, to work above ground level., • Mix and match colors of paint, stain, or varnish with oil or thinning and drying additives to obtain desired colors and consistencies., • Calculate amounts of required materials and estimate costs, based on surface measurements or work orders., • Polish final coats to specified finishes., • Wash and treat surfaces with oil, turpentine, mildew remover, or other preparations, and sand rough spots to ensure that finishes will adhere properly., • Select and purchase tools or finishes for surfaces to be covered, considering durability, ease of handling, methods of application, and customers' wishes., • Remove old finishes by stripping, sanding, wire brushing, burning, or using water or abrasive blasting., • Remove fixtures such as pictures, door knobs, lamps, or electric switch covers prior to painting., • Use special finishing techniques such as sponging, ragging, layering, or faux finishing., • Cut stencils and brush or spray lettering or decorations on surfaces., • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions., • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources., • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar., • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads, • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects., • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology., • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems., • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do., • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position., • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing., • Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs., • Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position., • Near Vision — The ability to see details at close range (within a few feet of the observer)., • Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness., • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects., • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences., • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions., • Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion., • Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion., • Oral Expression — The ability to communicate information and ideas in speaking so others will understand., • Speech Clarity — The ability to speak clearly so others can understand you., • Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath., • Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects. High school diploma. Experience Prior experience in similar position in large residential or commercial facilities. Betsy Hospitality Management is an equal opportunity employer and a drug-free as well as harassment free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description Are you a hotelier in search of new experiences in South Florida and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in a modern and stylish European glamour environment with breathtaking views? If so, please read on! Mr. C Miami - Coconut Grove is looking to hire a Catering Sales Manager. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, and a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth-generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating, and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS A CATERING SALES MANAGER: As a Catering Sales Manager at our boutique luxury hotel, you will be responsible for curating, selling, and executing memorable events that reflect the distinct character and elevated service standards of our property. You will act as a brand ambassador, offering highly personalized planning experiences to clients, and ensuring flawless execution in collaboration with culinary, operations, and service teams. COMPENSATION STRUCTURE As a valued member of our sales team, you will receive a competitive base salary along with performance-based incentives tied to revenue generation and event success metrics. DUTIES AND RESPONSIBILITIES 1. Respond to Catering Inquiries • Manage incoming catering requests via phone, email, walk-ins, and third-party platforms., • Qualify leads based on event size, budget, and availability., • Provide prompt follow-up communication to potential clients within the designated lead response time set by the Director of Sales & Marketing. 2. Client Site Inspections and Walkthroughs • Schedule and conduct property tours with prospective clients to showcase event spaces, amenities, and catering capabilities., • Customize each site visit based on client type (e.g., weddings, corporate events, social functions) and ensure presentation of tailored proposals. 3. Lead Management and Business Development • Monitor and manage leads from various channels including hotel website, industry platforms (CVENT, etc.), and direct referrals., • Proactively solicit new business through outbound calls, emails, and networking within the local market and key verticals (corporate, social, nonprofit)., • Maintain ongoing communication with past clients to drive repeat business and referrals. 4. Menu Planning and Customization • Work with the Executive Chef and banquet team to create custom menus based on client preferences, dietary restrictions, seasonal offerings, and budget constraints., • Schedule and conduct menu tastings for contracted or high-potential clients; document and communicate client feedback to culinary team. 5. Contracting and Documentation • Prepare and issue catering contracts, ensuring all terms are aligned with client expectations and company standards., • Accurately prepare and distribute Banquet Event Orders (BEOs), Diagrams, and Group and Event Resumes to internal departments., • Collect deposits and follow up on outstanding balances according to established payment schedules. 6. Event Planning and Execution Oversight • Serve as the primary point of contact for clients throughout the planning process, from initial inquiry to post-event follow-up., • Servicing definite groups - assist with the F&B planning of all definite groups as assigned by DOS from beginning to end., • Communicate all event details to all departments., • Be present during events for the first hours to ensure successful execution and serve as an on-site liaison for the client., • Ensure timely and professional introductions between the on-site client and lead banquet staff, such as the Banquet Manager and/or Captain. 7. Interdepartmental Collaboration • Participate in weekly BEO meetings and sales/catering team meetings to review upcoming events and operational needs., • Work closely with the Banquet Manager and kitchen team to ensure service standards, food quality, and timing align with event expectations. 8. Revenue and Forecasting Support • Track and report event revenues, deposit collection status, and event profitability., • Maintain accurate booking and revenue data in Delphi., • Support the Director of Sales & Marketing in forecasting catering revenue and identifying business gaps or opportunities. 9. Compliance and Operational Standards • Ensure all events comply with hotel policies, health and safety regulations, and local ordinances (permits, fire code, etc.)., • Follow all company procedures for guest service, financial transactions, and operational documentation. 10. Guest Satisfaction and Post-Event Follow-Up • Solicit post-event feedback from clients to assess satisfaction and identify areas for improvement., • Address any issues or complaints in a timely and professional manner., • Maintain detailed client records for future reference and personalized service. 11. Flexibility and Availability • Maintain availability to work evenings, weekends, and holidays based on event schedule and business needs, including flexibility for client site visits and last-minute requests. 12. Internal Event Coordination • Provide full planning and execution support for internal events, including staff meetings, marketing activations, HR events, and corporate gatherings for Mr. C Hotels., • Bachelor’s degree in hospitality, communications, sales, or marketing preferred., • Proven experience as a Catering Manager or similar role., • Knowledge of food hygiene and menu creation., • Strong organizational, time management, and customer service skills., • Calm under pressure; decisive in high-stress situations., • Flexible schedule, including weekends and holidays., • Skilled in event, food & beverage sales, and contract completion per company standards., • Effective team leadership and staff management capabilities., • Strong analytical, problem-solving, and multitasking skills., • Proficient in Delphi, Opera, Salesforce, MS Office Suite, and other business software., • Self-motivated with excellent time management and autonomy., • Clear and professional communicator with team members, clients, and the public., • Fluent in English (read, write, speak)., • Knowledgeable in hotel operations, safety protocols, permits, and local ordinances., • Willingness to work variable schedules due to business needs., • High level of discretion and independent judgment., • Track record of successful event and product launch planning., • Strong leadership and conflict management abilities., • Adaptable communication style; skilled at stakeholder engagement., • Effective at managing marketing initiatives of varying scale., • Analytical thinking to drive product and service demand. INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR 8b62LrwRhp

Job Description Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Pool Attendant. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Provide services to residents, club members, and hotel guests using the beach and pool facilities. Primary Responsibilities: • Morning duties- Open hut / check and refurbish towel supply; set up beach and pool; set up cabanas, lounges, pads, place towels on chairs; write weather conditions on board., • Sweep beach hut and surrounding areas., • Issue towels to beach and pool guests., • Ability to take orders and serve food and beverage as necessary., • Check ladies (or men's) changing room and seaside pool on a regular basis for towels. Straighten up the changing room when necessary., • Evening Duties- Straighten chairs on beach and pool; return towels to laundry; process all vouchers for towels not returned., • Maintain Beach equipment: chairs, cushions, cabanas, umbrellas, etc., • Comply with all Fisher Island Club standards with regard to grooming, conduct, policies and procedures., • High School Diploma or equivalent. Working Conditions:, • Outdoor pool and beach environment. Equal employment opportunity Drug free workplace

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The Maintenance Manager is responsible for the overall upkeep and maintenance of Casa Neos's physical infrastructure. This includes managing preventive maintenance, ensuring guest safety and comfort, maintaining brand standards, and leading a team of engineers or technicians. This leader plays a vital role in delivering an exceptional guest experience by ensuring all equipment and facilities are functioning optimally and safely. Key Responsibilities: • Oversee and manage daily maintenance operations, including electrical, plumbing, HVAC, refrigeration, kitchen equipment, and general facility upkeep., • Lead, train, and schedule maintenance team members to ensure timely completion of work orders and preventive tasks., • Develop and implement a property-wide preventive maintenance program, in compliance with hospitality brand standards and regulatory requirements., • Ensure public areas, back-of-house, and grounds are well-maintained and issues are resolved quickly to uphold guest satisfaction., • Conduct regular property inspections to identify maintenance needs and safety concerns., • Manage third-party vendors and service contractors, ensuring work is performed to standard and within budget., • Maintain inventory and order necessary supplies, parts, and tools., • Respond promptly to emergency maintenance requests and participate in on-call rotations as needed., • Ensure compliance with OSHA, fire/life safety codes, and all local, state, and federal regulations., • Monitor utility usage and implement energy-saving strategies where applicable., • Prepare and manage the department’s operating and capital expenditure budgets.Qualifications:, • Education: High school diploma or equivalent required; technical school or associate degree in engineering, HVAC, or related field preferred., • Experience: Minimum 3–5 years of hands-on maintenance experience in a hotel, resort, or hospitality setting, with 1–2 years in a supervisory or management role., • Proven experience with building systems (electrical, plumbing, HVAC, kitchen equipment, life safety)., • Ability to lead and motivate a diverse team., • Familiarity with CMMS (Computerized Maintenance Management Systems) is a plus., • Excellent communication, organizational, and guest service skills., • Bilingual (English/Spanish) is required Physical Requirements:, • Ability to lift and carry up to 50 lbs., • Ability to walk, climb ladders, crawl, and perform physically demanding tasks., • Must be able to work in varying indoor/outdoor conditions., • Must be available for emergency calls and flexible with scheduling, including nights, weekends, and holidays as needed.

Job Description Pool Attendant is responsible for maintaining a safe and clean aquatic recreational area for guests or residents. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Welcoming and Greeting residents. Assisting them with lounge covers, towers and umbrellas etc.;, • Maintain sign-in sheet;, • Set up umbrellas and the cabanas;, • Makes sure infused water placed on the table, as well as the plastic cups;, • Towels prepared and offered to the residents., • Ensuring residents are complying with Association Rules and Regulations;, • Report any malfunction immediately to Supervisor;, • Work in collaboration with the Restaurant attendant;, • Remove dirty towels and trash;, • Maintain and organize the pool/beach furniture and tables. The position will be indoors and outdoors. Moderate noise level. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Position Type/Expected Hours of Work This is a non-exempt (hourly) position. Days and hours will be determined by the property. The schedule may change to accommodate the business needs of the property. Travel No travel is expected for this position. Required Education and Experience Prior experience in a related position. • Experience at a luxury property or hotel is strongly preferred;, • Be extremely Customer Service oriented and have multitasking skills;, • Greet and meet all the residents, members and guests. Ability communicate effectively with other staff;, • Must be a team Player;, • High School Diploma or Equivalent;, • Ability to organize and prioritize; Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Pool Attendant is responsible for maintaining a safe and clean aquatic recreational area for guests or residents. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Welcoming and Greeting residents. Assisting them with lounge covers, towers and umbrellas etc.;, • Maintain sign-in sheet;, • Set up umbrellas and the cabanas;, • Makes sure water is placed on the table, as well as the beverage container and skin care products, • Fold towels daily to be offered to the residents., • Assist residents with setting up lounge chairs, umbrellas, and other pool area equipment., • Ensure residents are complying with Association Rules and Regulations;, • Report any malfunction immediately to Supervisor;, • Remove dirty towels., • Maintain and organize the pool furniture, floor candles and tables., • Ensures the area clean and trash and debris Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 25 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. This position will require long periods of standing and walking, as well as working outdoors. Position Type/Expected Hours of Work This is a non-exempt (hourly) position. Days and hours will be determined by the property. The schedule may change to accommodate the business needs of the property. Required Education and Experience • Prior experience in a related position., • Experience at a luxury property or hotel is strongly preferred, • High School Diploma or Equivalent;, • The ability to work in a busy, luxury, and fast-paced environment., • Must convey a positive and “can-do” attitude at all times, including during high-stressful situations., • Must be able to work well in a collaborative environment with various team members in other departments.

Job Description A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * This is a bonus eligible position * Competitive health & wellness benefits, 401(K) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Employee Hotel Rates, other discounts, perks and more Position Purpose: This position requires a progressive Sales & Marketing executive, a strong leader who can successfully and strategically market the property, build an exceptional sales team, and develop and implement ongoing strategic initiatives that will positively impact hotel revenues and profits. The position is responsible for selling, administration, marketing, planning, and communications. Sales personnel development, ongoing training, coaching and counseling are also critical components of this position. Duties and Essential Functions: * Develop and update annual strategic business/marketing plan which includes market initiatives by segment * Develop initiatives, promotions, packages and ad campaigns to ensure successful consumer response and positively impact market yield and RevPar * Develop with the Director of Revenue Management the revenue management and rate strategy initiatives to maximize revenue goals. * Work with Area Director of Public Relations & Director of Hotel Marketing in developing strategies and tactics that will gain exposure for the hotel. * Maintain accurate forecasting for all group/individual segments while identifying value periods * Establish programs and direct sales efforts to achieve group and individual room night goals (including volume accounts) and to develop ongoing relationships with customers * Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals * Establish account qualifications criteria and use market research and resources to identify priority markets and accounts; assign sales managers to assure coverage of all major markets * Develop active communications and close rapport with Convention & Visitors Bureau, National Sales Offices, Planners Associations and other sources of sales information and support * Recruit, select, train and motivate sales department to realize their potential and develop individuals for advancement. Assure understanding of position descriptions, goals and standards of performance for sales department personnel; conduct formal semi-annual evaluations and provide ongoing coaching and counseling * Comprehensive understanding of digital marketing strategies and tactics, experience working closely with brand Digital Marketing teams * Ability to analyze and report on website, meta search and eCommerce results * Ability to lead strategic eCommerce initiatives, social media efforts, including direct revenue generating strategy Specific Job Knowledge, Skills, and Abilities: * Opening/Pre-opening experience - preferred * Excellent communication skills - oral and written * Excellent networking, negotiation and presentation skills required * Ability to envision/create new strategic ideas to drive sales and revenues * Must be a skilled leader, have strong organizational skills, and have thorough knowledge and understanding of hotel operations. * Ability to work flexible schedule to include weekends and holidays * Travel required * Strong analytical and presentation skills * Ability to form strong internal and external partnerships and influence decision making * Proven aptitude analyzing data and industry trends using business intelligence solutions * Proficiency with MS Word, Excel and PowerPoint, Preferred proficiency in FDC Education: * Bachelor's degree in Hospitality Management, Business Administration or other similar major Experience: * Seven years hospitality, sales, and marketing experience in a high volume and luxury hotel or resort Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job DescriptionCompany Description Ennismore offers our team members and our guests a hip, cutting-edge experiences in the world of hotels and restaurants. We have an exciting job opportunity to join our Team as a Reservations Agent at our Luxury and Lifestyle Call Center in the heart of Miami. Job Description Position is in person, onsite in Miami, FL Nights, weekends, and holidays may be required Under the guidance of the Call Center Manager, the Reservations Agent is responsible for answering all telephone inquiries with regard to the room, F&B, Nightlife, Spa, and information for the hotel. The agent is to answer all inquiries in a professional, courteous, and efficient manner and attempt to secure a guaranteed reservation whenever possible. Duties & Functions: • Answer all phone calls promptly and in a courteous manner., • Be knowledgeable of current rates, marketing specials, resort operations, and other information necessary to answer guest inquiries., • Know the layout of the hotels including all room types, suites, and meeting rooms., • Have a complete working knowledge of the reservation functions in the Call Center., • Be aware at all times of the selling status of the hotels., • Have a complete knowledge of our special rates and packages and know which benefits are included in each., • Secure all required information from the guest when making a reservation., • Understand and follow the reservation policy pertaining to guarantees, cancellations, and no- shows and communicate them clearly to each guest., • Follow up on any guest requests to ensure satisfaction in a friendly and professional manner., • Process all advance deposits on future reservations and post each deposit to the guest’s reservation., • Balance and run necessary reports daily., • Handle daily correspondence; respond to inquiries and make reservations as needed, maintain correspondence files, and mail out brochures as requested., • Be aware of and adhere to the rules and regulations of the Call Center., • Participate in departmental meetings assisting in the development of daily operations and the overall Call Center and related areas., • Create and maintain positive relationships with all departments within the hotels and know how they relate to the Call Center., • Be knowledgeable of all Food and beverage venues, operations, events, specials, hours of operations, and any other relevant information to process reservations/bookings and answer all inquiries., • Where applicable, be knowledgeable of the spa including basic service treatments, rates, and any other information necessary to answer guest inquiries., • Where applicable, be knowledgeable of Nightlife venues, operations, events, hours of operations, and any other relevant information to process reservations/bookings and answer all inquiries., • Assist with inputting weekend third-party reservations such as Internet and wholesale., • Any other reasonable duties as assigned by the supervisor or manager, • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams., • Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information., • Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for the team and other team members. Interact with other department personnel and venue staff as needed. In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings including divisional meetings, staff meetings, etc., • Participate in community events and ensure corporate social responsibility goals of the company are met., • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used., • Keep the work area clean and organized., • Ensure confidential documents are kept in a secured area., • When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized., • Complete other duties as assigned by the Department Head., • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards., • Assimilate into The company’s culture through understanding, supporting and participating in all The company elements. Demonstrate working knowledge of the service standards., • Regular attendance in conformance with the standards, which may be established by The company from time to time, is essential to the successful performance of this position. All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability preferred. Qualifications The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • High School Diploma or equivalent required. Bachelor’s Degree preferred, • Minimum one year experience in front desk operations, or other related guest-facing role, and/or one year experience in direct sales, service, or retail trade; OR, an equivalent combination of education and experience. Preferably in an upscale or lifestyle brand hotel, • An intermediate to proficient understanding of Computer systems such as Opera, GoConcierge, HotSOS, Microsoft Word, Excel & Outlook is preferred, • Enter and locate work-related information using computers and/or point-of-sale systems, • Ability to spend extended lengths of time viewing a computer screen, • Possess a gracious, friendly, and fun demeanor, • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail, • Maintain positive and productive working relationships with other employees and departments, • Ability to work independently and to partner with others to promote an environment of teamwork, • Must be able to stand or walk a minimum eight-hour shift., • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations., • Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary., • Must have excellent communication skills and be able to read, write, speak and understand English. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description We are looking for an Accounting Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season. Job Description Under the general guidance of the Assistant Director of Finance, the Accounting Manager is responsible for assisting in directing the financial activities of the hotel, safeguarding its assets, and preparing all financial reports in accordance with generally accepted accounting principles (GAAP). This position supports the Finance Department by ensuring compliance with financial regulations, maintaining accurate financial records, and contributing to the overall financial health of the organization. YOUR KEY RESPONSIBILITIES: * Provide comprehensive support in all accounting functions as needed to ensure seamless financial operations in the absence of support key team members. * Monitor, control, and evaluate departmental expenditures by implementing effective labor management strategies and purchasing controls, ensuring alignment with the approved budget. * Establish and oversee the scheduling of all accounting staff, ensuring optimal coverage and efficiency based on operational demands. * Align staffing schedules with business volume and departmental needs, maintaining both productivity and service quality. * Proactively plan and coordinate departmental activities to meet the evolving needs of hotel guests and support team members effectively. * Assist in the timely preparation of monthly financial statements, ensuring preliminary distribution to hotel management and adherence to corporate reporting deadlines. * Ensure full compliance with the company’s Finance Standard Operating Procedures (SOPs) and update practices as needed to reflect policy changes or audit recommendations. * Participate in and provide critical feedback during asset inventories, helping to verify accuracy and accountability of property assets. * Maintain an organized and compliant financial records storage area, following all relevant government record retention guidelines. * Prepare and file applicable tax documentation, including sales tax returns and other required filings, ensuring compliance with local, state, and federal tax regulations. * Confirm timely and accurate cash deposits, reconciling discrepancies and safeguarding financial integrity. * Assist the Assistant Director of Finance with monthly balance sheet reconciliations, ensuring accuracy and identifying any unusual variances. * Review problem accounts with the Assistant Director of Finance, making necessary adjustments to the general ledger to reflect accurate financial data. * Assist in the recruitment process for finance and management roles, identifying, screening, and attracting qualified candidates from both internal and external sources. * Deliver job-specific training to associates, promoting operational excellence, consistency, and adherence to established standards. * Demonstrate reliability by adhering to established attendance policies and being available to work as scheduled, including weekends or holidays as needed. * Perform additional finance-related tasks or responsibilities as assigned, contributing to the overall success and efficiency of the Finance Department. * We recognize we are in the hospitality industry and that may require us to provide lateral service. Qualifications * Bachelor’s degree in accounting, Finance, or a related field required; CPA, CMA, or MBA preferred. * Three years of experience in Hotel Finance and Accounting. * Knowledge of Hotel Financial Statements and Reconciliation of Balance Sheet accounts. * Analytical approach to problems with high regard for detail and accuracy * Proven team leader with a high level of energy and motivation with a proven track record of living the company's values * An intermediate to proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook is preferred * Enter and locate work related information using computers and/or point of sale systems * Ability to spend extended lengths of time viewing a computer screen * Ability to multitask, work in a fast-paced environment and have a high-level attention to detail * Maintain positive and productive working relationships with other employees and departments * Ability to work independently and to partner with others to promote an environment of teamwork * Must be able to stand or walk a minimum eight-hour shift * Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations * Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary * Must have excellent communication skills and be able to read, write, speak and understand English * Must be able to work inside and outside at all times of the year as needed, based upon business volumes * Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Are you a hospitality professional with experience in Housekeeping and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Houseman. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Primary Responsibilities: • Delivery and/or pick up of linen and trash., • Disposes of trash into trash receptacle., • Delivers articles requested by guests., • Maintains cleanliness of golf cart and storage areas., • Cleans public areas, patios, and windows., • Reports maintenance problems to housekeeping supervisor., • Assists with linen and supplies inventories., • Able to sustain physical activity including frequent use of arms, bending, kneeling, lifting moderate to heavy weight.