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Job DescriptionDescription: JOB OVERVIEW The Counter Staff provides customers with an exceptional experience by implementing Milk Bar’s standards of service, product quality, and cleanliness. They live our mission in every customer interaction. JOB RESPONSIBILITIES • Maintain comprehensive knowledge of Milk Bar’s menu and products, including seasonal offerings, and leverage this expertise to suggest pairings, bundles, and upsell opportunities., • Collaborate with team members to ensure seamless shift operations, foster a positive work culture, and consistently uphold Milk Bar’s service standards and brand identity, • Fully understand and exhibit the Milk Bar ethos, embody our core values, inspire celebration, and create real magic. Serve as a brand ambassador both internally and externally., • Address guest inquiries, concerns, or complaints professionally and promptly, escalating to a manager when necessary to ensure guest satisfaction, • Responsible for preparing the most delicious Milk Bar products while performing daily product audits to ensure consistent taste and quality., • Adhere to the time and attendance policy by arriving on time, ready to work, and completing scheduled shifts in their entirety, • Routinely stocks merchandise, ensures shelves and displays are fully stocked and visually appealing, rotates products to maintain freshness, and follows inventory management procedures to minimize waste and ensure availability of all items., • Performs other duties as assigned by Manager, SIC, or Key Holder, • Constantly communicate with other co-workers, and other departments of Milk Bar via phone and emails in particular., • Comply with DOH regulations and Milk Bar GMP standards when performing cleaning tasks, preparing food and beverages, and working behind the counter. Follow company dress code and hygiene practices and standards., • Operate a touchscreen POS to process transactions with precision, ensuring all sales, refunds, and discounts are accurately recorded., • Effectively communicate menu offerings and company information to guests both in person and over the phone., • Troubleshoot any and all product and equipment issues that occur., • Manage time efficiently during shifts by actively referencing and utilizing all provided checklists, including opening, closing, and task-specific checklists, as well as addressing prompts from previous shifts to ensure smooth operations and task completion., • Work closely with the Bakery team members, giving constructive feedback to the team, and always thinking about improvements. Requirements: • 1-2 years of experience in a customer-facing role, preferably in the food or hospitality industry., • Exceptional interpersonal and communication skills with the ability to create a welcoming and inclusive environment for guests and team members., • Strong attention to detail and ability to follow established procedures, including food safety, cash handling, and time management., • Passion for food, desserts, and coffee, with a willingness to learn and share product knowledge., • Ability to multitask in a fast-paced environment while maintaining a positive attitude and high standards of service., • Proactive problem-solving skills and the ability to handle guest inquiries or concerns professionally., • Physically able to stand for extended periods, perform repetitive tasks, and safely lift up to 25 lbs., • Regular in-person attendance is an essential function and requirement of this position.

Job Description District Manager – Retail Food Concept (NYC Metro Area) We're on the hunt for a hands-on, experienced District Manager with robust culinary and leadership skills to be a part of our rapidly growing retail food concept. This is a golden opportunity to lead the expansion of one of the most exhilarating food brands on the East Coast. With 6-10 new locations opening soon and more to follow, it's an exciting time to join us! Key Responsibilities: • Oversee daily operations across multiple bakery café locations in the Greater NYC, NJ, LI area., • Provide culinary leadership and mentorship to store-level managers, ensuring every item meets brand standards and freshness expectations., • Drive sales growth, profitability, and guest satisfaction across all units., • Partner with executive leadership on NSO, staffing, and opening new locations., • Maintain high operational standards in food safety, service, and presentation., • Hire, train, and develop strong management teams and inspire a culture of hospitality and accountability., • Minimum 3 years of experience as a District Manager (or multi-unit leader) with fast casual or retail food brands., • Background as a retail manager with a strong understanding of scratch retail kitchens and fresh food execution., • Proven track record of leading successful teams in a high-volume environment., • Strong business acumen with the ability to analyze data and make strategic decisions., • Exceptional communication, organization, and leadership skills. This is not just another job — it’s an opportunity to grow with a brand that’s redefining the bakery café experience. We offer: • Competitive base salary with excellent bonus potential, • Real career growth opportunities as we continue to expand nationwide, • A dynamic, supportive leadership culture built on quality, innovation, and passion for great food

Job Description Reports to: Director of Food Production With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The District Production Manager is responsible for managing sanitation, monitoring packaging and all displays to ensure the best quality products are delivered to our customers. Under this role, you will keep the store’s sanitation, displays and quality at the highest level. This candidate will be a key leader who focuses on educating and mentoring employees effectively to ensure customer satisfaction when they buy product from Paris Baguette. The ideal candidate will have a deep knowledge of food producing techniques, sanitation, and quality assurance to help achieve our mission to bring expertly crafted baked and brewed goods to our guests through a warm and welcoming bakery café experience. KNOWLEDGE AND RESPONSIBILITIES • Supervise the entire store staffs in a region, • Recruit and hire staff for any open position at stores, • Plan, direct, and manage time and schedule of production staffs of stores, • Train and educate employees on the importance of quality, sanitation and food producing techniques to ensure customer satisfaction., • Set purchasing planning, • Check and improve the process and facility, • Evaluate sanitary compliance by individual staff in factory/store, • Evaluate sanitary level in factory/store, • Check the local sanitation related law and regulation, and reflect this to the business rules/process, • Monitor the Health Inspection standards compliance, • Oversees and find the content unsuitable for the store sanitation, • Establishment of joint measures to improve the sanitary level with production field manager, • Assess the sanitary improvement activities and feedback, • Evaluate the quality of products produced in stores, • Improvements training, • Prepare a report on new product launching, • New product related training, • Periodical reports to the production team leader on a daily/weekly basis (staff/product/work activities, etc.), • Report products for defects, • Calculate and report the product cost, • Manage and report personnel expenses of production specialists WHAT YOU NEED TO HAVE • Educational background as a Confectionery/Foods major (over 6 months courses in Culinary School)., • Minimum of 5 years of relevant experience (Bakery/Café experience preferred), • Knowledge on food producing processes, sanitation, and quality programs, • Knowledge on food producing techniques, food microbiology, and food sanitary safety practice and procedures, • Food Manufacturing Practices (GMP), HACCP Principles, ISO 9000, and baking related regulatory knowledge, • Skills in root cause analysis, problem solving, ability in applying technical principles to project management, • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

Job Description Reports to: District Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As the General Manager you will help cultivate a team environment that provides exceptional customer service while ensuring all staff members perform at a consistently high level. You will be responsible for all aspects of cafe operations and floor management including food, beverage, equipment and property. You will facilitate fulfillment of cafe goals and company initiatives. As the General Manager, you must provide leadership and vision to the cafe staff in support of Paris Baguette’s mission and values. KNOWLEDGE AND RESPONSIBILITIES • Achieves financial objectives by developing and monitoring the performance of financial operational plans/budgets, sales & marketing plans to support the overall objectives of the Company. Controls labor and expenses in all areas of operations. Analyzes variances and initiates corrective actions., • Manages the day-to-day operations of the facility. Schedules, plans and organizes work and communicates goals. Ensures staff compliance of standards and procedures, identifies opportunities for improvement and resolves issues., • Manages multiple departments effectively. Conducts weekly (or as-needed) meetings with management team to review performance and offer direction, motivation and guidance toward achieving individual and company’s goals. Reviews weekly/monthly P&L statements, works with management team and develops action plans to grow revenue and control expenses that meet or exceed annual budgets., • Hires, trains and supports cafe management and cafe staff., • Manages direct reports to accomplish performance goals. Provides developmental coaching and guidance for long-term career growth opportunities to all direct reports. Trains, conducts planning sessions and performance reviews with direct reports and disciplines when necessary., • Supervises and directs regular training of all staff. Ensures that all employees are trained in guest service, food & beverage operations, loss prevention and all relevant company operating standards., • Fosters high staff morale and effective performance management., • Addresses cafe level HR and loss prevention issues by collaborating with the appropriate HR and LP support partners. Maintains an open door policy at all times and facilitates proper communication between all departments., • Achieves and maintains overall guest service goals through their teams. Oversees the guest service model, ensures guest complaints are resolved appropriately, and that appropriate service recovery gestures are made to ensure complete guest satisfaction., • Proactively builds guest relations by establishing rapport with current and future guests to understand service requirements., • Develops and implements creative strategies to increases revenue., • Increases catering sales revenue through effective management of sales initiatives and creates actionable and measurable sales deliverables., • Provides consistent and superior food & beverage experience., • Ensures compliance with all applicable occupational, health and safety regulations and laws. Creates an environment where safety comes first. Oversees Safety Program and assures company’s safety policies are followed., • Monitors cafe appearance and ensures problems are resolved expeditiously., • Must become certified in the Paris Baguette specified food safety program within 30 days of employment., • Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs., • Bachelor’s degree or equivalent preferred and a minimum of 2-3 years’ general management., • 2-3 years of progressive management experience with staff supervision required, • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working POS register systems., • Possess a high level of profit and loss capability, and sales and marketing skills and abilities., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible work style, with a successful track record of supporting operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members and franchisee relationships., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged team work environment., • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a passionate assistant manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: • Help lead a team of counter, server/runner & baristas {approx. 15 people}, • 80% of your time spent on the floor completing tasks your team completes, and 20% of your time spent on scheduling, ordering and emailing with the back office team, • Report directly to your regional director & general manager, and effectively communicate with them regarding team and cafe needs, • Take ownership of the cafe spaces aesthetics, including printing & framing signage, menus, and tags, • Answer company emails in a timely manner, • Ensure food and labor costs stay consistent and follow company guidelines, • Keep an eye on your cafe’s financial results and motivate your team to constantly go above and beyond, • Successfully communicate specials of the season, encourage guests to try our best selling items etc., • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests – do you know their order? Dial up the coffee without even asking!, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Always keep an eye out for dirty cups, napkins that fell to the ground, the cleanliness of our restrooms or dirty cigarette buts on our terraces, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 1 years leadership experience, • Familiarity using Toast & working with 3rd party delivery apps, • You take complete ownership of your team, cafe and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and have a food handler’s certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • Quality, esthetics & top notch customer experience is a non-negotiable for you, • You make people feel good—your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman’s unique culture, • Smart, no ego, upbeat, friendly, & efficiency oriented, • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand, • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values, • PTO & healthcare benefits, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As the Assistant General Manager you will support the General Manager and help administer training. As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping Paris Baguette clean and running, and administering tasks and duties to team members. Overall, will contribute to maintaining excellent service, quality of products, and creating a high sales performance. KNOWLEDGE AND RESPONSIBILITIES • Support/Gathering information to develop store operation plans, • Help administer new product launching, promotions and seasonal events., • Order merchandise and ingredients., • Monthly inventory count through Excel., • Collect feedback for identifying local community and customer needs., • Learn and understand all company policies and provide suitable advice to employees., • Support manager to deliver any company wide communication to all employees., • Manage POS and credit card system during operating business hours., • Main contact for catering and special orders., • Daily inventory count., • Help manage deliveries and inventory., • Support simple repairs in the store such as equipment and furniture., • General substitute for Manager., • Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve., • Job delegation, enforcing duties as assigned., • Creating employee work schedule for final review by General Manager., • Issuing refunds for customers., • Initial claim issues, being able to report it to the right department., • Monitor, report, and take action on any incidents that occur., • Minimum High School Diploma/GED or Some College, • at least 2-4 year of food handling experience., • Ability to work weekends and holidays., • Detail oriented with excellent organizational skills and verbal and written communication skill, • Able to lift up to 50 lbs., • Time management, ability to prioritize., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Flexible work schedule, • Competitive compensation, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits

Job Description Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As the Assistant General Manager you will support the General Manager and help administer training. As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping Paris Baguette clean and running, can administer different tasks and duties to crew members. Overall they will contribute to maintaining excellent service, quality of products, and creating a high sales performance. KNOWLEDGE AND RESPONSIBILITIES • Support/Gathering information to develop store operation plans, • Help administer new product launching, promotions and seasonal events., • Order merchandise and ingredients., • Monthly inventory count through Excel., • Collect feedback for identifying local community and customer needs., • Learn and understand all company policies and provide suitable advice to employees., • Support manager to deliver any company wide communication to all employees., • Utilize WebPOS for measuring store revenue and operating performance, e.g. automated programs for work schedule, monthly performance report, quarterly business report, cash and product management program. Support Store Operation • Manage POS and credit card system during operating business hours., • Main contact for catering and special orders., • Daily inventory count., • Help manage deliveries and inventory., • Support simple repairs in the store such as equipment and furniture., • General substitute for Manager., • Regularly inspect store to assure standards are maintained at all times. Employee Management • Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve., • Job delegation, enforcing duties as assigned., • Creating employee work schedule for final review by General Manager., • Issuing refunds for customers., • Initial claim issues, being able to report it to the right department., • Monitor, report, and take action on any incidents that occur., • Quality Control, Health Inspection, Inspection Checklist WHAT YOU NEED TO HAVE • Minimum High School Diploma/GED or Some College, • 2-4 year of food handling experience., • Ability to work weekends and holidays., • Detail oriented with excellent organizational skills and verbal and written communication skill, • Able to lift up to 50 lbs., • Time management, ability to prioritize., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Flexible work schedule, • Competitive compensation, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits

Job Description Service Department Associate The Hot Bread Department Associate responsibilities include frequent interaction with customers, being helpful and providing suggestions on baked goods. In addition, you are responsible for the condition of case and display, ordering, slicing and overall understanding of bakery operations. Smile, greet and be courteous to customers, work with management and all other associates to provide a high level of customer service, be punctual and conduct yourself in a professional manner at all times. Daily Functions: • Observe and Retain all of NetCost Market’s policies and procedures, • Prepare equipment for baking in the beginning of the shift, • Set oven temperatures and place items into hot ovens for baking, • Operate slicing machine, • Be knowledgeable on all products and be able to accurately describe them, • Build visually attractive displays, prepare and set up cases, rotate and replenish products as needed and maintain accurate signage and pricing, • Package, wrap, price and label items for retail sale, • Check and maintain proper temperature and humidity levels, • Operate relevant equipment in a safe and productive manger, • Observe all safety and sanitary food handling practices at all times, including, but not limited to, proper hand washing, use of food handler gloves, hair restraints and proper storage of product., • Ensure proper storage and labeling of product, • Ensure the accuracy, quality and consistency of product, • Maintain knowledge of products and operations of the department, • Clean and maintain work areas, utensils, and equipment, • Prepare and maintain inventory or production records, • Place products in the showcase, • Establish and maintain a positive, professional relationship with customers through effective, accurate, timely, and reliable communication and action, • Inform store manager regarding customer concerns and employee matters, • Follow the instructions of managerial staff, • Be able to demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times., • Maintain a neat, well-groomed personal appearance at all times and observe Company dress code., • Ability to deliver friendly, courteous, prompt customer service, • 18 years or older., • Ability to interpret, understand and follow instructions and solve problems, • Able to work well with others as a team member, • A passion for serving people

Job Description Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As the Assistant General Manager you will support the General Manager and help administer training. As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping Paris Baguette clean and running, can administer different tasks and duties to crew members. Overall they will contribute to maintaining excellent service, quality of products, and creating a high sales performance. KNOWLEDGE AND RESPONSIBILITIES • Support/Gathering information to develop store operation plans, • Help administer new product launching, promotions and seasonal events., • Order merchandise and ingredients., • Monthly inventory count through Excel., • Collect feedback for identifying local community and customer needs., • Learn and understand all company policies and provide suitable advice to employees., • Support manager to deliver any company wide communication to all employees., • Utilize WebPOS for measuring store revenue and operating performance, e.g. automated programs for work schedule, monthly performance report, quarterly business report, cash and product management program. Support Store Operation • Manage POS and credit card system during operating business hours., • Main contact for catering and special orders., • Daily inventory count., • Help manage deliveries and inventory., • Support simple repairs in the store such as equipment and furniture., • General substitute for Manager., • Regularly inspect store to assure standards are maintained at all times. Employee Management • Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve., • Job delegation, enforcing duties as assigned., • Creating employee work schedule for final review by General Manager., • Issuing refunds for customers., • Initial claim issues, being able to report it to the right department., • Monitor, report, and take action on any incidents that occur., • Quality Control, Health Inspection, Inspection Checklist WHAT YOU NEED TO HAVE • Minimum High School Diploma/GED or Some College, • 2-4 year of food handling experience., • Ability to work weekends and holidays., • Detail oriented with excellent organizational skills and verbal and written communication skill, • Able to lift up to 50 lbs., • Time management, ability to prioritize., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide construction feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Flexible work schedule, • Competitive compensation, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits

Job DescriptionDistrict Manager – Full-Service Breakfast/Lunch Concept (NYC Metro Area) About the Role We’re looking for an experienced, hands-on District Manager with strong culinary and leadership skills to join our rapidly growing, full-service bakery and café concept. This is an incredible opportunity to help lead expansion in one of the most exciting food brands on the East Coast — with 6–10 new locations opening soon and more on the way! What You’ll Do * Oversee daily operations across multiple bakery café locations in the Greater NYC area. * Provide culinary leadership and mentorship to store-level chefs and managers, ensuring every item meets brand standards and freshness expectations. * Drive sales growth, profitability, and guest satisfaction across all units. * Partner with executive leadership on expansion strategy, staffing, and opening new locations. * Maintain high operational standards in food safety, service, and presentation. * Hire, train, and develop strong management teams and inspire a culture of hospitality and accountability. * Travel approximately 50% of the time to support new openings and existing stores. What We’re Looking For * Minimum 3 years of experience as a District Manager (or multi-unit leader) with a fast casual or premium dining brand. * Background as a culinary-driven operator or chef with a strong understanding of scratch kitchens and fresh food execution. * Proven track record of leading successful teams in a high-volume environment. * Strong business acumen with the ability to analyze data and make strategic decisions. * Exceptional communication, organization, and leadership skills. * Willingness to travel throughout the Greater NYC area and surrounding markets. Why Join Us This is more than a job — it’s an opportunity to grow with a brand that’s redefining the bakery café experience. We offer: * Competitive base salary with excellent bonus potential * Real career growth opportunities as we continue to expand nationwide * A dynamic, supportive leadership culture built on quality, innovation, and passion for great food

Job Description Position: General Manager - Bakery Compensation: $90,000–$105,000 base salary Schedule: Full-time | Weekend availability required Benefits: Comprehensive benefits package including health coverage, paid time off, commuter benefits, and lifestyle perks Role Summary: We are seeking an experienced and hospitality-driven General Manager to lead a high-performing, quality-focused bakery concept. This role is responsible for overseeing day-to-day operations, driving team performance, and delivering a warm, consistent guest experience. This position serves as a hands-on leader, maintaining an active presence on the floor while building and developing a strong team. The ideal candidate brings a balance of operational discipline, people leadership, and a genuine passion for hospitality within a fast-paced, guest-facing environment. What you bring to the table: • Strong ability to lead daily operations while maintaining an elevated and consistent guest experience, • Hands-on leadership style with a visible presence on the floor during peak service periods, • Experience hiring, training, and developing front-of-house teams, • Proven ability to build a positive, accountable, and high-performing team culture, • Strong understanding of scheduling, staffing levels, and labor efficiency, • Experience managing inventory, ordering, and product quality standards, • Ability to oversee cleanliness, organization, and compliance with health and safety standards, • Comfort managing store-level financials, including labor and cost controls, • Strong organizational skills to manage reporting, payroll inputs, and administrative tasks Why you’ll love working here: • Opportunity to lead within a well-established, quality-driven concept, • Competitive base salary with strong benefits package, • Medical, dental, vision, and life insurance offerings, • Paid time off and additional lifestyle benefits, • Commuter and wellness-related perks, • Generous employee dining/retail discounts, • A culture that values hospitality, team development, and operational excellence Required Work Experience: • 2–5 years of experience in a General Manager or senior leadership role, • Background in bakery, café, fast-casual, or hospitality-driven environments, • Experience managing day-to-day operations in a high-volume setting, • Strong understanding of team leadership, scheduling, and operational systems Preferred Work Experience: • Experience managing store-level P&L and financial performance, • Exposure to multi-unit or growth-oriented environments, • Familiarity with inventory systems, reporting tools, and compliance standards Personal Qualities: • Hospitality-first leader with a strong guest focus, • Hands-on, engaged, and team-oriented, • Organized and detail-driven with strong follow-through, • Effective communicator and problem solver, • Adaptable and motivated to grow within a dynamic environment

Job Description Maman - General Manager maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. We’re looking for a passionate General Manager to join our team! Our ideal candidate is passionate about food, beverages, and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. When you join our team, you’ll be responsible for providing a friendly, helpful, and responsive level of service to all of our guests. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: • Report directly to your regional director and culinary director, and effectively communicate with them regarding team and restaurant needs, • Accountable for profitability of the store by growing sales and controlling cost of goods & labor costs, • Impeccable understanding of your restaurants’ financial results and motivate your team to constantly go above and beyond, • Target the areas of excess cost; work with Maman office team to maximize profitability without compromising guest experience, • Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability, • Lead a team of front of house and back of house staff {approx. 25 people}, • 75% of your time spent on the floor completing tasks that your team completes, and 25% of your time will be spent on scheduling, ordering, inventory and emailing and reporting with the back office team, • Review daily time punches on Harri; address time clock abuse via coaching and/or documentation, • Work with the Maman office team towards the development and implementation of new SOPs, menu launches, marketing initiatives, events, training etc., • Follow performance review documents provided by Regional Directors and lead monthly performance reviews for all team members, • Identify and share staffing needs with Regional Directors, • On-going training, coaching and development of current staff, including management team in FOH & BOH, • Ensure all new hires are fully onboarded in Harri prior to coming in for their first training shift, • Ensure that all food and beverage products are consistently prepared and served according to Maman’s recipes, portioning, and plating standards, • Take ownership of the cafe spaces aesthetics, • Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop one-on-one rapport with returning guests, • Investigate and resolve any guest concerns What we're looking for: • You have minimum 3 years leadership experience, • Familiarity using Toast, Harri & working with 3rd party delivery apps, • You take complete ownership of your team, restaurant and everything needed to provide the best experience to customers, • You have a good instinct of knowing what problems to solve on your own, and which ones need to be escalated, • You ensure food and safety at all times, and own a valid food handler’s certificate, • Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies as needed, • Hospitality is your passion, you make a point of keeping up with the latest industry trends, • Quality, esthetics & top notch customer experience is a non-negotiable for you, • You make people feel good—your team and guests alike. You lead by example, • You learn quickly and are able to adapt to maman’s unique culture, • Smart, no ego, upbeat, friendly, & efficiency oriented, • If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way What's in it for you: • Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand, • Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values, • 2 weeks PTO & healthcare benefits, • Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work, • Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

Job Description Reports to: General Manager With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As the Assistant General Manager you will support the General Manager and help administer training. As Assistant General Manager you will support HR functions of the stores by helping with hiring, getting new packets ready for new hires, etc. Along with helping with the general duties of keeping Paris Baguette clean and running, and administering tasks and duties to team members. Overall, will contribute to maintaining excellent service, quality of products, and creating a high sales performance. KNOWLEDGE AND RESPONSIBILITIES • Support/Gathering information to develop store operation plans, • Help administer new product launching, promotions and seasonal events., • Order merchandise and ingredients., • Monthly inventory count through Excel., • Collect feedback for identifying local community and customer needs., • Learn and understand all company policies and provide suitable advice to employees., • Support manager to deliver any company wide communication to all employees., • Manage POS and credit card system during operating business hours., • Main contact for catering and special orders., • Daily inventory count., • Help manage deliveries and inventory., • Support simple repairs in the store such as equipment and furniture., • General substitute for Manager., • Employee training: ensuring all employees are providing excellent customer service, being able to coach employees in a positive manner to improve., • Job delegation, enforcing duties as assigned., • Creating employee work schedule for final review by General Manager., • Issuing refunds for customers., • Initial claim issues, being able to report it to the right department., • Monitor, report, and take action on any incidents that occur., • Minimum High School Diploma/GED or Some College, • at least 2-4 year of food handling experience., • Ability to work weekends and holidays., • Detail oriented with excellent organizational skills and verbal and written communication skill, • Able to lift up to 50 lbs., • Time management, ability to prioritize., • Proficient on Point of Sale systems, currently Toast. Understand the importance of cash handling and accuracy of transactions., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Flexible work schedule, • Competitive compensation, • Discounted meals during your shift, • Free Cake for your Birthday, • Medical, Dental and Vision Benefits

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