Trabajos medical scheduler en Merrick, New YorkCrear alertas

Job Description As part of the Communications Department and under direction of the Director of Communications, the dispatcher is responsible for the efficient utilization of resources provided by the Scheduling Department. The Dispatcher is tasked with making the best use of the available units and technology to provide the highest possible level of customer service. The Dispatcher communicates effectively with and supports all field associates.Essential Duties and Responsibilities:Utilize the unit hours produced by Scheduling when assigning and dispatching trips to crews/vehicles in the most efficient way possible while maintaining required customer response times.Ensure coverage of same day trip requests, utilizing vehicle and crew resources.Understand and utilize tools such as RescueNet Dispatching, Newgate Security GPS, and ESO Scheduler;Post available units according to established locations;Direct units to fuel and/or restock during available/posting times in order to reduce end-of-shift delays;Be aware and attentive to all response time requirements by contract/customer;Ensure that field units are reporting time stamps promptly and according to policy; report any non-compliance to the appropriate supervisor;Initiate late calls/delays to call center when response times will exceed quoted or negotiated times;Utilize ESO Scheduler to make live changes to employee schedules and units;Work closely with the Logistics to ensure the most efficient movement of vehicles into and out of service;Maintain friendly and professional communication with internal and external clients at all times;Perform other related duties as required;. Requirements:High School Diploma. College education and/or equivalent work experience preferred:Excellent written and verbal communications skills required;Critical thinking skills required;Must be highly-organized;Excellent and established interpersonal skills;Knowledge and expertise of MS Office, specifically Excel and Word;Computer proficiency required;Excellent and prompt, accurate, thorough, and legible written communication skillsWorking knowledge of EMS systems/private ambulance and medical transportation systems preferred;Dispatching experience preferred; andAbility to learn and teach skills to others

Administrative/Office Support Garden City, NY Full-Time/Regular NYU Langone HospitalLong Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. We have an exciting opportunity to join our team as a Secretary I - Intake/Scheduler, FGP - Garden City. In this role, the successful candidate The Faculty Group Practice Sec I will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. • Schedules appointments for visits, treatments, and procedures. Reviews appointment confirmation responses and manages waitlists. Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms,, • Obtains authorizations for services as needed. Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner. Handles faxes and mail., • Prepares standard letters and forms as needed., • Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties., • Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.)., • Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person., • Maintains cooperative and professional relationships with physicians, nurses, and office staff., • Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload., • Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages., • Participates in training staff in registration and office policies and responsibilities., • May assist, provide guidance and/or train less senior staff., • Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc., • Provides patients with non-clinical instructions for any upcoming appointments/procedures., • Promotes the use and sign-up of MyChart., • Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc., • Reviews the waitlist periodically and ensures patients are being called and offered appointments., • Responsible for rescheduling patients when physicians are out or blocking their schedules., • Organizes and distributes mail and faxes., • Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts., • Manages the physician's calendars including creating and sending calendar invites., • Releases medical records in accordance of HIPAA and FGP ROI procedures., • Documents disclosures in Epic and fulfills requests within a 10 day timeframe., • Processes incoming and outgoing documents via paper and electronic records., • Scans, uploads and forwards appropriate information within EPIC., • Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider., • Secures appropriate signatures and forwards documents/forms to correct destination., • Follows up with the physician on any outstanding messages related to patient care., • Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff., • Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider. Refers Surgical and Infusion scheduling to Senior Medical Secretary., • Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed., • Reviews work for accuracy and completeness. Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal., • Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider., • Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require. Responsible for Patient, Referral and Authorization work queues., • Obtains and documents referrals received in EPIC., • Collaborates with other NYU Langone sites to ensure seamless continuation of care., • Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks)., • Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed., • Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization., • Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention., • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off), • Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate., • Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.), • Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience., • Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles., • Performs other related duties as needed by providers and supervisor. To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone HospitalLong Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial

Secretary I - Intake/Scheduler, FGP - Gyn/Onc - MineolaAdministrative/Office SupportMineola, NY • Full-Time/RegularNYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subsp

Job Description Overview The Scheduler is responsible for the coordination and scheduling of Amerita and Subcontracted Agency (SUB) nursing visits, approving submitted nursing documents, creating nursing delivery tickets, tracking Plans of Treatments, and managing SUB authorizations and invoices. High-quality, affordable benefits for all Full-time and Part-time Employees: • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts, • Paid Time Off & Holidays, • 401(k) Retirement Plan with Employer Match, • Tuition Reimbursement, • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability, • Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance, • Employee Discounts Location: 75 Nassau Terminal Drive Suite 100 New Hyde Park, NY 11040 Schedule: 9am - 5:30pm (occasional WE) Amerita is part of the BrightSprings Health family of brands. Responsibilities • Coordinates and tracks regularly scheduled Amerita nursing visits for field and AIS, • Secures Home Health agency for patient visits when Amerita nurse is unable to provide nursing, • Communicates patient demos and most recent infusion orders to field nurses, • Alert field nurses when there is a change or an update to an infusion order, • Communicates assignment of new patients and primary nursing from Nurse Manager to field staff, • Confirm authorizations and reauthorizations for nursing visits are secured as needed, • Provides infusion treatment plans to treating providers and maintains communication log, • Tracks outside agency visits by month, • Contacts outside agencies for nursing notes, statements and invoices as needed, • Maintains files of credentials and insurance documents for outside agencies, • Collaborates with Intake, Sales and Pharmacy staff to schedule visits and orders, • Review and approve nursing notes in Alayacare or applicable documentation software, • Review and approve subcontract billing, • Triage calls from patients, providers and internal partners regarding scheduled nursing visits, • Assign patient risk codes for all new patients, • Assist branch with weekend on call duty, • Supervisory Responsibility: No Qualifications • High School Diploma/GED or equivalent, • Basic knowledge and experience in home care preferred, • Good organizational and time management skills, • Excellent verbal and written communication skills To perform this role will require constant sitting, standing, walking, reaching and typing on a keyboard with fingers, and occasionally crouching, stooping, and bending. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs