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Salary : $65,000 Annually Title: Case Manager Supervisor Location: Brooklyn FLSA Classification: Full-time, Exempt Role Summary: The Case Manager Supervisor plays a pivotal role in supporting the Director of Social Services in program operations, encompassing planning, development, implementation, monitoring, evaluation, and procedural enhancements. This position entails overseeing the day-to-day operations of the Social Services Department, operating under the guidance of the Director of Social Services. Primary Job Responsibilities/Duties: The Case Manager Supervisor will be responsible for, but not limited to: • Ensure adherence to organizational policies and procedures, with a special focus on conflict resolution., • Collaborate with the Director of Social Services in approving employee timesheets and time-off requests., • Actively participate in shaping departmental goals, objectives, policies, and procedures, and provide recommendations for refining existing standards., • Direct a team of case managers in the preparation of independent living plans, discharge plans, and follow-up care programs., • Lead the recruitment, supervision, monitoring, and evaluation of social services staff, ensuring proficient execution of routine tasks., • Establish and implement schedules and work assignments within the social services department., • Provide crisis intervention and emergency services as necessary., • Ensure case managers provide all required and appropriate services, including housing, employment, and therapeutic placements., • Oversee the orientation and training of new employees in the shelter., • Maintain thorough supervisory case notes, referrals, and related documentation., • Foster ongoing communication with all supervisors regarding social services matters., • Coordinate services to ensure the physical plant operates safely, comfortably, and in compliance with DHS and OTDA regulations., • Generate weekly, monthly, quarterly, and annual progress reports., • Consult with other agencies and individuals regarding resident records, rights, and responsibilities., • Ensure Chart Compliance according to OTDA and DHS standards, including conducting monthly chart audits., • Collaborate closely with housing specialists and employment services staff to assess client readiness for housing and/or employment., • Organize and facilitate community outreach and related activities., • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • This is a full-time, exempt position. While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, exempt employees are expected to work the hours necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events., • Office setting with regular exposure to computer screens and moderate noise levels., • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service supervisory experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service supervisory experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service supervisory experience., • Flexibility to work some evenings and occasional weekends as necessary., • Exceptional demonstrated writing proficiency., • Preferred experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development., • Proficient in MS Word, Excel, and database management., • Familiarity with community resources., • Knowledgeable in DHS/OTDA social service documentation policies and procedures., • Demonstrates critical thinking, analytical and problem-solving skills, along with resourcefulness., • Familiarity with community health services, social service support agencies, and networks., • Ability to remain composed in crisis situations., • Proven supervisory experience with a team-oriented approach., • Demonstrated ability to collaborate effectively with diverse groups., • Proven aptitude for managing multiple tasks efficiently under pressure., • Strong organizational skills, keen attention to detail, and efficient time management., • Exhibits maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Key/Essential Functions & Responsibilities All Assistant Behavior Intervention Specialists (ABIS) perform the following tasks: * Performs all duties of a Direct Support Professional (DSP 1 – 3) as indicated in job descriptions, in addition to ABIS duties on a regular basis and/or as requested to ensure the overall supervision, protection and care of individuals in program, assisting in maximizing their strengths, interests and abilities while upholding their personal rights and facilitating activities that provide social capital and connections to the community. * Leads the identification, facilitation and scheduling of community inclusion activities for assigned program based on feedback from and needs of persons supported, coordinating resources, securing necessary funds and ensuring that activities are completed and appropriately documented. * Supports provision of appropriate, therapeutically documented levels of supervision to ensure and protect the health, safety and well-being of individuals at all times by ensuring updates and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately documented; may run shift meetings, assigning duties, completing shift sheet and making recommendations to ensure staff are qualified and able to maintain current prescribed levels of supervision. * Understands and uses specialized clinical knowledge of person-specific needs and signs or symptoms of ailments/syndromes including mental health/medical conditions to provide effective supports to individuals, identify and escalate concerns to leadership and inform activities, training or specialized education or augmented trainings for staff. * Stays up to date with current issues, diagnoses, needs and levels of supervision for the persons supported in assigned program under the supervision of BIS. * Works with BIS to identify habilitative, behavioral and psychiatric needs of the persons supported and to ensure all programming and activities relating to clinical interventions are implemented consistently, in accordance with individualized plans. * Provides guidance to program staff, setting the appropriate tone and ensuring that the standards of care are followed by modeling excellent counseling skills and interactions with persons supported and through use of person-centered philosophy and tools. * Implements Behavior Support Plans, demonstrating understanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation. * Trains direct care staff individually, on the floor and/or in groups using the EMOE training system to support effective implementation of habilitative and behavioral programming by program staff through regular observations, direct feedback, communicating clinical rationales and ensuring appropriate data collection techniques. * Serves as lead trainer for weekend staff and supports new staff in developing and demonstrating the OPWDD Core Competencies. * Participates in the development of treatment plans including individualized habilitative plans, collaborating with BIS to write services, goals, outcomes and/or supports in accordance with the agency philosophy, as determined by assessments of individual needs and learning capabilities. * Assists BIS with gathering and collecting data required to conduct formal and informal behavioral and habilitative assessments (written questionnaires, standardized tests, rating scales, baseline data, etc.) by conducting observations and/or soliciting information from other direct support staff, circles of support or other sources, as applicable. * Monitors collection of data used to assess progress toward habilitative and behavioral goals, ensuring that new data sheets are accessible to staff at the beginning of each month and that staff are consistently and accurately collecting and documenting data in accordance with established systems by reviewing documentation, retraining staff and following up as needed; may assist with design of data collection systems for habilitative goals. * Completes and maintains all required paperwork and documentation for persons supported in appropriate format(s) and file(s) in accordance with applicable requirements including compiling, totaling and summarizing data, writing monthlies describing overall progress and completing person centered materials; reviews and ensures all psychiatric/therapy anecdotals are complete and appropriate and assists other program staff with documentation or compiling information or data, as needed or directed. * Attends and actively participates in team meetings as a member of the interdisciplinary team (IDT), consulting with IDT to ensure streamlined and top-quality care and providing feedback or ideas to improve supports and/or program operations and updates or changes relating to data management, assessments or programming requirements. * Regularly participates in life plan and other meetings for persons supported and in regional assistant or other clinical team meetings providing information, contributing to agendas and completing tasks or activities resulting from meetings as directed by leadership team (training, assessments, reviews, etc.). * Serves as lead on weekend and evening shifts or when otherwise requested, monitoring day-to-day program operations and providing support to staff in the absence of Program Supervisor, Assistant Supervisor and/or BIS. * Maintains an awareness of program operations, staff performance and overall condition/wellness of persons supported through regular interactions and observations and by working together with the leadership team to identify and directly address, resolve, recommend actions or solutions and/or appropriately escalating concerns, signs and symptoms, problems or other occurrences. * Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and to ensure compliance with YAI policies or other applicable rules or regulations and clinical trainings as recommended by BIS, effectively applying skills or teaching others. * Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). * For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. * Performs all other duties, as assigned Experienced Assistant BIS may be selected for assignment reporting into the BIS Department, under day-to-day supervision of Program Supervisor and BIS Supervisor performing the following tasks, in addition to the above: * Provides support and coverage by performing ABIS tasks for multiple programs across assigned region, with assignments of varying length, frequency and schedule as determined by caseload needs and as directed by BIS Coordinator/Supervisor. * Integrates into assigned program teams, demonstrating flexibility in accommodating the needs of each specific program and provides training on behavioral/clinical system to new staff, as needed. * Obtains and effectively communicates behavioral/clinical information to interdisciplinary teams and families as directed by the BIS and ensures tracking and completion of follow-ups needed for the people we support across multiple programs. Schedule Tuesday - Saturday, 3pm-11pm Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) * Bachelor’s degree in psychology, social work or closely related Human Services discipline and at least six (6) months of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or supporting adults or children with complex social-emotional, mental health and/or behavior support needs in a group or individual setting (home program, day treatment center, school, ABA environment, etc.) or * Formal training, including college coursework in psychology, sociology, human behavior, mental health, special education and/or I/DD and at least two (2) years of experience as described above; or * At least four (4) years of experience in a direct care role (e.g. DSP) in a YAI program in good standing; and * Working knowledge of behavioral/psychiatric conditions, including the interplay between I/DD and other conditions and ability to effectively gather, document and accurately communicate related information to staff, clinical team and/or external providers; and * Exceptional written and oral communication skills including the ability to professionally, coherently and objectively document services provided and summarize progress for billing and tracking purposes and to effectively convey information regarding individuals supported across various levels and with external providers or circles of support; and * Ability and willingness to lead, direct and teach others technical skills and/or knowledge, both on-the-job and through formal training in group or individual settings; and * Must hold foundational certifications for current service setting: Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), CPR (issued by American Red Cross or American Heart Association) and YAI-issued Approved Medication Administration Personnel (AMAP) certification for residential assignments or Day Services Model Mentorship Training for day assignments. * Current YAI employees changing settings must obtain AMAP (for new residential assignment) or Day Services Model Mentorship Training (for new day assignment) and any additional certifications as required by program assignment and persons supported within three (3) months of appointment * Newly hired employees must obtain (and maintain) required YAI certifications based on setting and program within six (6) months of appointment; and * Must maintain foundational certifications (as described above) and any required program-specific certifications; or * Satisfactory equivalent combination of education, experience and/or training; however, all newly hired employees must be at least 18 years old. * Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. * Ability and willingness to assist with a variety of supports and ADLs, including regular exposure to and handling of various bodily fluids with limited direction and in accordance with documented plans. * Strong clinical skills including the ability to assess and analyze information or draw appropriate conclusions, communicate clinical rationales, effectively compile, compare and aggregate data/information; and interpret information. * Ability to remain calm, act assertively and display professional competence and good judgment in stressful situations, including with challenging individuals or behaviors and work in a high energy, fast-paced environment. * Proficiency with computers and electronic systems including email, utilizing Workday and/or related systems (DA, etc.) to complete tasks. * Ability to work on a full-time basis, including at least one regularly scheduled weekend day and to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. * Ability to travel to regional trainings or meetings at designated YAI locations within assigned region and to locations within NYC metro area on occasion. * For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). ABIS assigned to BIS Department must also meet the following additional requirements: * Three (3) years of experience working within I/DD field, including at least one (1) year as an Assistant BIS in a YAI program in good standing; and * Ability to regularly travel to several programs within assigned region and work varying schedules/shifts, as needed; and * Ability to quickly develop productive working relationships, address team challenges and work effectively with various teams. Preferred Qualification Requirements (desired requirements beyond MQRs above) * Active pursuit of a Master’s degree in clinical or treatment field of psychology, social work, school psychology or applied psychology * Bachelor’s degree in psychology, social work or closely related Human Services discipline * Two (2) or more years of experience working within the field of I/DD Compensation $22.37 / hour - $22.37 / hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Job Description Job Title: Senior Program Evaluator (PhD) Job Summary: CASES is seeking an experienced Senior Program Evaluator to support our Court Services and Pretrial Services departments. Our Pretrial Services work, delivered through the Manhattan Supervised Release Program (MSRP), serves approximately 8,000 individuals annually; primarily Black participants with diverse needs, including youth, people experiencing homelessness, and those with mental health or substance use challenges; all navigating active court cases in the community. This role leads to rigorous, equity-centered research and program evaluation, applying advanced quantitative, qualitative, and mixed-methods approaches to generate actionable, policy-relevant insights. The evaluator serves as a principal investigator on complex studies, partnering with senior leadership to develop and monitor key performance indicators, design evaluation frameworks, and translate findings into evidence-based strategies that strengthen program effectiveness and advance equitable outcomes. The ideal candidate is a proactive, PhD-level researcher with strong analytic and methodological expertise, exceptional writing and communication skills, and a demonstrated ability to lead complex evaluation projects from design through dissemination in mission-driven environments. Salary: The salary for this role is $115,000 per year. Shift Hours: This position is full-time working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 25 Chapel Street, 11th Floor, Brooklyn, N.Y. 11201. Our office is easily accessible by public transportation. Workplace Flexibility: Remote role with regular, consistent onsite work at our community-based Offices in Brooklyn, Jamaica (Queens), Harlem, and South Bronx, and at the Manhattan Criminal Court and Supreme Court, to facilitate data collection, build stakeholder relationships, or attend trainings. What you will be doing: • Build deep expertise in Court and Pretrial Services and in the internal and externally contracted by NYC research & evaluation portfolio, partnering with program staff to co-design and implement timely, decision-useful evaluation and learning activities., • Apply an anti-racist, equity-centered evaluation lens in practice by embedding equity standards into all research and evaluation activities, partnering with staff and participants to define questions and measures, disaggregating and interpreting data to identify disparities and drivers, using culturally responsive, trauma-informed and participatory methods, and translating findings into concrete reports, presentations, and engagement tools that advance equity., • In partnership with the Managing Director, and in collaboration with Senior Directors, Directors, and Executive leadership, contribute to the development, strategic planning, and implementation of research and evaluation activities that align with priorities and meet program and organization needs., • Serve as the principal evaluator and independently design and lead quantitative and mixed-methods research and evaluation projects in collaboration with diverse stakeholders, selecting appropriate methodologies and engagement strategies to generate actionable findings that strengthen service delivery, organizational learning, and outcomes., • Execute end-to-end evaluation workflows, including extracting, managing, cleaning, merging, and analyzing administrative datasets using statistical software (e.g., Stata), to produce accurate, well-documented analyses that help staff to understand the implementation, service delivery, and outcomes., • Design and lead standalone qualitative research and evaluation (e.g., interviews, focus groups, and open-ended survey work), to generate direct insight into participant and staff experiences, implementation barriers/facilitators, and service quality, producing rigorous qualitative findings that stand on their own and strengthen interpretation of quantitative results., • Partner with program and cross-functional teams (Data & Analytics, Mission Advancement) to ensure data accuracy and translate research and evaluation findings into clear, practical insights, building staff confidence through accessible briefs, presentations, and facilitated discussions that support shared understanding., • Work strategically and collaboratively across CASES and with external experts in pretrial services, bail reform, and the populations CASES serves, to ensure the research and evaluation activities are grounded in the political, social, and community context of the work, as well as informed by the broader NYC, statewide, and national bail landscape., • Proactively identify and advance opportunities for new or expanded research and evaluation projects within Court Services and Pretrial Services, and across other CASES programs serving similar populations — focused on reducing pretrial detention and engaging participants in services that address their needs and vulnerabilities and reduced involvement in the criminal legal system. What we are looking for: • Doctoral degree in statistics, sociology, psychology, criminology, applied research methods, or a related discipline, plus at least 2-3 years of full-time, relevant research and program evaluation experience., • Experience in using Stata statistical software to analyze complex, large-scale datasets, including administrative, criminal legal history, and case record data., • Exceptional writing skills, with experience conducting evaluation in a nonprofit setting in partnership with frontline and management staff, as well as with individuals impacted by the criminal legal system., • Demonstrated ability to partner respectfully and effectively with program staff at all levels, approaching evaluation as a service to operations. Brings humility and an engaging orientation—recognizing frontline and management staff as subject-matter experts and the primary customers of the work—by producing timely, responsive, and practical analyses that reflect the realities of the work., • Please submit a resume/CV and a cover letter highlighting your evaluation experience (quantitative and/or qualitative methods), stakeholder collaboration, and approach to equity-centered evaluation. Applicants invited for an interview may be asked to provide a presentation during the interview process. Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job DescriptionDescription: Title: Care Manager Department: Prevention & Intervention Reports To: Director, Health Home Location: 56 Bay St, Staten Island, NY 10301 Position Status: Full Time FLSA Status: Non-Exempt Pay & Benefits: The pay range for this role is generally $46,300 - $51,300 annually, commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The Care Manager supports the transition of clients identified by CHASI’s Social Care Network into the Health Home program for long-term, coordinated care. After clients complete their Health-Related Social Needs (HRSN) screening with the Social Care Network team, those determined to have ongoing or complex needs are referred internally to the Care Manager. The Care Manager engages these clients, confirms eligibility, completes Health Home enrollment, and coordinates initial care planning to ensure a smooth transition into continuous case management. Building trust and maintaining continuity between short-term resource navigation and sustained Health Home care is central to the role. DUTIES & RESPONSIBILITIES Client Engagement & Enrollment • Conduct outreach to engage referred clients, confirm interest, and verify eligibility for Health Home services., • Complete required enrollment documentation and initial assessments in accordance with program requirements., • Explain program services and benefits to clients, ensuring informed participation., • Coordinate and facilitate the client’s transition from Social Care Network support into ongoing Health Home care management., • Conduct follow-up to confirm enrollment, establish initial care goals, and address immediate barriers., • Work closely with Social Care Network staff to ensure timely and appropriate referrals to Health Home., • Collaborate with management and colleagues to ensure smooth handoffs and continuity of care., • Participate in multidisciplinary meetings to discuss client progress, address barriers, and align on care planning., • Monitor referral completion, enrollment outcomes, and engagement metrics., • Report outcomes and trends to supervisors for quality improvement. Requirements: QUALIFICATIONS • At least 3 years of experience working with persons with behavioral health diagnoses, mental or developmental disabilities, and/or chronic health conditions by providing case management or services linking to a broad range of services essential to successfully living in a community setting., • A bachelor’s degree in any of the following: child & family studies, community mental health, counseling, education, psychology, rehabilitation, social work, sociology, speech and hearing, or other related field; OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) REQUIRED. Master’s degree may supplement for up to 2 years of experience. Significant years of directly related experience beyond the required minimum may be considered in lieu of a bachelor’s degree or CASAC credential., • Bilingual (English/Spanish) capacity a strong plus, • Ability to communicate well with medical providers and support staff. Ability to work well with diverse populations., • Ability to handle multiple tasks and results-driven environment., • Ability to work flexible hours including some evenings and weekends., • Ability to use common office software (Word, Excel, Power Point) and basic computer and internet navigation skills required. Familiarity with ECW preferred.

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” The salary range for this position is $48,000-$55,000 annually QSAC is Hiring! Our Day Habilitation program is looking for a dedicated and enthusiastic Qualified Intellectual Disability Professional (QIDP) to support its Day programs at one of our sites in Queens and Long Island. This rewarding position is part of the OPWDD regulations for QSAC Day programs. Responsibilities Assessment & Observation • Assess individual’s to determine the habilitation needs, • Develop and supervise the implementation of the Staff Action Plan (SAP)/Residential Habilitation Plan (RHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the integration of services and make changes in the objectives of the SAP (RHP/IPOP), • Analyze the data based on the execution of the RHP to monitor the progress of individuals and write the monthly progress notes, • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Ensure the quality of staff in delivering and providing the necessary supports and supervision to each individual served by providing supervision, coaching, training, etc., • Maintain contact with the individual’s family, Care Manager, Behavior Intervention Specialists, Day Program, treatment centers, and other QSAC programs to ensure continuity of services, • Bachelor’s Degree in one of the following professional categories (including, but not limited to) human services, sociology, special education, rehabilitation, counseling, psychology or related field required, • One (1) year experience working directly with people with intellectual disability or individuals with physical and/or developmental disabilities and co-morbid psychiatric diagnoses, • Knowledge about the “Level of Care Eligibility Determination” (LCED), • Proficiency in Microsoft Office, • Able to work a flexible schedule, • Possess a valid driver’s license, • General knowledge of theories and methods of applied behavior analysis (ABA) process, teaching strategies, assessments, and goal development, • Ability to safely assist lifting individuals of various weights & 20 lb item QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollars per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: Please send resume to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring for our Day Habilitation program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our QIDPs and Direct Support Professionals (DSP) in the Day Habilitation Program. This position is considered a “floater” role and must be able to travel to different QSAC’s various locations throughout New York City and Long Island. The salary range for this position is $52,000-$60,000 annually. Monday to Friday Day Hours Job Responsibilities This position is considered a “floater” role and you must be able to travel to different QSAC’s locations which are not all accessible by public transit. Personal vehicle is required for this position. Travel reimbursement for mileage and tolls is possible when applicable. Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in QSAC Day Habilitation programs in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Ability to safely assist lifting individuals of various weights & 20 lb items required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollars per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: please send resume to

Job Description Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Responsibilities Assessment & Observation • Assess individual’s to determine the habilitation needs, • Develop and supervise the implementation of the Staff Action Plan (SAP)/Residential Habilitation Plan (RHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the integration of services and make changes in the objectives of the SAP (RHP/IPOP), • Analyze the data based on the execution of the RHP to monitor the progress of individuals and write the monthly progress notes, • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Ensure the quality of staff in delivering and providing the necessary supports and supervision to each individual served by providing supervision, coaching, training, etc., • Maintain contact with the individual’s family, Care Manager, Behavior Intervention Specialists, Day Program, treatment centers, and other QSAC programs to ensure continuity of services, • Bachelor’s Degree in one of the following professional categories (including, but not limited to) human services, sociology, special education, rehabilitation, counseling, psychology or related field required, • One (1) year experience working directly with people with intellectual disability or individuals with physical and/or developmental disabilities and co-morbid psychiatric diagnoses, • Knowledge about the “Level of Care Eligibility Determination” (LCED), • Proficiency in Microsoft Office, • Able to work a flexible schedule, • Possess a valid driver’s license, • General knowledge of theories and methods of applied behavior analysis (ABA) process, teaching strategies, assessments, and goal development, • Ability to safely assist lifting individuals of various weights & 20 lb item QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. INDCLINIC To Apply: Please send resume to To Apply: Please send resumes to

Job DescriptionCASAC/CASAC - T - Motivational Enhancement Counselor Full-Time, 37.5 Hours/Week, L215 Union SHIFT: 3:00pm - 11:00pm (Evening Shift) Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. Reporting to the Residential Manager and delivering milieu services in the trauma-informed modified therapeutic community, the Motivational Enhancement Counselors will monitor the residential systems and deliver behavioral interventions to the residents for the 100 bed, OASAS licensed residential treatment facility. They will work in an integrated fashion with other clinical program staff to provide effective individualized services and interventions that meet the treatment plan goals and objectives for residents. They will provide a safe haven in which our resident patients may confront their behavior, learn how to utilize their strengths to deal with the many problems related to chemical dependency, and develop the skills necessary to allow them to function as valuable members of the community without the use of drugs or alcohol. Responsibilities: Direct Services with Credential • Individual and group behavioral interventions in line with the modified trauma-informed modified therapeutic community., • Monitor and coordinate residents’ attendance at medical, dental, and psychiatric appointments., • Monitors resident’s participation in all residential services with appropriate communication and interventions applied for noncompliance with the program schedule., • Participate in and lead crisis intervention for behavioral episodes or relapse episodes on-site, following facility procedures and documenting accordingly., • Conduct regular and scheduled safety runs, safety searches, and reporting back observations, intervening with residents appropriately, and making recommendations for a follow-up to the team., • Conducts department meetings and committee meetings with residents in line with the modified Therapeutic Community model., • Conduct group counseling sessions with residents., • Acts as a liaison to a clinical counselor and conducts caseload check-in rounds on shift with assigned caseload, • Act as the SUD “behavioral expert” for participation in treatment planning led by the clinical counselor with the support multidisciplinary team, • Document behavioral interventions in the clinical record as per 820 and CARF standards, • Supervise and assist residents with in-house job functions, cooking, clean-up chores, and other daily living activities., • Regular review of resident signs out book and cross-referencing with resident’s headcount, • Provide recreational activities, including trips., • Maintain patient records., • Dispense metro cards and lunch money to residents as needed., • Collect HRA finger images and other required reporting elements., • Participate in house meetings., • Communicate pertinent information in Staff on duty log, Shift Exchange Meetings and Shift plans, • A High School diploma or equivalent is required with valid CASAC. 2 years of experience in SUD treatment setting and a Master’s degree in behavioral science; social work, psychology, sociology may be substituted for CASAC if the applicant applies for CASAC-T within 90 days of hire., • One (1) year of related work experience in a Residential Therapeutic Community setting is strongly preferred., • Knowledge of strengths-based counseling, cognitive-behavioral treatment, and behavior modification in practice, • Weekend availability is required., • A degree in a related field (social work/psychology) is a definite plus., • Current adult CPR and First Aid certifications a plus, • Ability to communicate effectively both verbally and in writing with a broad variety of people, including other team members and management., • Ability to maintain appropriate professional boundaries and confidentiality., • Generous PTO Policy, • Competitive Salary, • Medical, Dental & Vision, • Pension Plan, • 403(b) Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to our MCC Fitness & 14th St Y Gym, • Discounts to programs at Educational Alliance, • Tuition Reimbursement The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit .

Job DescriptionLittle Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, families, and people with developmental disabilities across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, medical and mental health services, and programs and services for individuals with developmental disabilities. A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children and adults with developmental disabilities. If you’re looking for a career where you can truly make a difference, we hope you will consider joining our team. Summary Job Description: Performs professional-level casework duties in providing services for children, biological, and foster parents or planning resources under the care of the agency; performs related work as required in providing permanency planning to expedite the safe discharge of children from the foster care system. Performs both field and office work in handling a caseload for the agency. Depending on the area of assignment, the employee may be required to use his or her own vehicle in carrying out field assignments. Work involves gathering information and providing services to meet clients' needs, focusing on permanency planning; dealing with governmental and community agencies; counseling individuals, and transmitting information on cases through the completion of agency and governmental documents. Work is reviewed through conferences with a Casework Supervisor. Principle Responsibilities: • Investigates cases referred to the agency to determine need and proper method of care; interviews the individual, the family, community and governmental agency personnel, and any other resource person who might provide information necessary for a proper psycho-social diagnostic evaluation and the preparation of a treatment plan; works with other divisions of the agency to evaluate the progress of cases and to carry out the treatment plan., • Works with public welfare agencies; the courts, and others to assist individuals with financial, legal, medical, and personal problems., • Attends periodic staff conferences; confers with supervisors weekly and as needed; prepares dictation, reports, and correspondence on assigned cases and maintains records of the status of each case through established channels., • Expected to respond to case emergencies after hours or on weekends., • All progress notes and FASP will be recorded online in Connections by the caseworker., • Every action or event must be recorded by the caseworker no later than 72 hours after the action or event and must be forwarded to the immediate supervisor for review. Actions/events include, but are not limited to: 72 Hour Conference; 30 Day Conference; Birth Parent/Child Contact; Birth Parent/Caseworker Contact; Child Care Worker/Caseworker Contact (RTC); Collateral i.e.: DLS Attorney, Law Guardian, Therapist; ACS Caseworker/Child Contact; Sibling Visit; Caseworker/Discharge Resource Contact-Non Birth Parent; Foster Home Visit; Caseworker/Foster Parent Contact; School Contact; Theme of the Month; Service Plan Review; Court Appearance; Case Conference (Internal or with ACS), • The supervisor must review the progress notes, to determine clarity, no later than 5 days after it was received from the worker. If acceptable, the supervisor will approve the progress note and it becomes final. If the progress note is not clear, the supervisor must meet with the caseworker. The caseworker must make the necessary corrections and return the corrected progress note to the supervisor for further review. The corrections must be submitted to the Supervisor, no later than 3 days after the supervisor requested the corrections. The supervisor must review the corrected progress note no later than 3 days after it is received., • When a caseworker is going on vacation, progress notes for all events must be submitted to supervisor by 5:00 PM, 2 weekdays before vacation begins., • The Director will monitor the timeliness of progress notes and the review process., • Caseworkers, Supervisors, Directors, and Secretaries will attend all mandated trainings regarding case recording., • Supervisors will schedule weekly conferences with caseworkers to specifically discuss each case and to review caseworkers’ interventions Qualifications: • Good knowledge of the principles and practices of social casework., • Good knowledge of the laws, rules, and regulations governing the care and treatment of children., • Experience related to services to families and children, preferably medical or child welfare related, • Excellent written and verbal communication skills in order to effectively provide direction and counseling to clients and maintain all required documentation., • Ability to establish effective working relationships with clients, relatives, and other individuals and to obtain and verify information needed through interviews and investigation., • Ability to prepare clear, accurate, and comprehensive case records and to reach logical conclusions based on pertinent regulations and information. Minimum Requirements: • Graduation from an accredited college or university with a Bachelor’s degree in social work or a related field (Human Services, Psychology, or Sociology)., • A valid NYS Driver’s License if using personal vehicle or agency vehicle to drive on agency business. Travel Requirements: This position is in Brooklyn, NY with some travel to other boroughs.

Job Description JVS is seeking a full-time Employment Specialist to join our Career Service Department. Under the direct supervision of the Director of Career Services, this position is responsible for assisting individuals who have disabilities in all aspects of obtaining and maintaining employment including developing resumes, connecting with employers, assisting with the interview process, providing on site coaching to help individuals learn needed job tasks and then to maintain these jobs. Additional tasks include running in-house and virtual groups for job seekers, maintaining accurate records and being able to write detailed reports documenting activities. This is a grant funded position. What we are looking for: Experience working with individuals who have disabilities providing employment services. Strong verbal, written and computer skills are required. All offers are contingent on a successful background check. Essential Functions * Develops and maintains contacts with area employers to assist program participants in finding suitable employment based on their interests and abilities. * Provides training, supervision, and support to program participants at JVS and at job sites. * Provides pre-employment services such as job seeking skills training, job development and job referral. * Assists participants with job applications and throughout the job interview process. * Provides education and information for employers on the benefits of including qualified people with disabilities in their workforce. * Raise awareness about the benefits of hiring individuals with disabilities. * Performs community-based assessments at job sites. * Develops appropriate techniques such as task analysis to help individuals address difficult behaviors in consultation with JVS Case Managers. * Acts in liaison with employer to ensure job retention and provides long term follow-along support at job sites so employment is stabilized. * Maintains on-going communication with NJDVRS Counselors (as appropriate) regarding individual’s progress and status. * Maintains records of services provided through JVS online case management system no later than 5 days after service provision. * Assists with transportation needs and arranges for travel training when appropriate. * Participates in preparations for CARF accreditation as needed. * Performs other duties consistent with program needs and not calling for materially different skills. Preferred Qualifications & Experience: Bachelor’s Degree in psychology, sociology, or related field degree. Experience in providing direct services to individuals with disabilities. Strong verbal, writing and computer skills. Classification and schedule: This is a full-time, non-exempt position which requires a flexible schedule to meet the demands of the business. Travel Must be willing to travel and have reliable transportation as this is required for this position. Salary The salary range for this position is $42,000 - 48,000 including benefits. Our Benefits JVS provides generous benefits for eligible full-time employees, including: * Medical, dental, and life insurance * 403(b) basic retirement plan * Paid time off, including annual leave, sick leave, and holidays * Long-term disability coverage * Flexible spending accounts (pre-tax income for eligible health and/or dependent care expenses) JVS provides an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetics, gender identity, or veteran status and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the location where we operate. JVS of Metrowest is an Equal Employment Opportunity Employer committed to excellence. Employment offers are made on the basis of qualifications and without regard to race, sex, religion, national or ethnic origin, disability, age veteran status, or sexual orientation or other protected classes under the State and Federal law. Powered by JazzHR 8EcHcic8FW

Job Description MISSION STATEMENT: Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW: The Care Manager for Children’s Health Home provides patients advocacy, outreach, education, and care management. Skills and competencies required for the position include communication, cultural competence, training professional experiences, and education. The activities are tailored to meet the unique needs of the communities. The Care Manager for Children’s health home works closely to collaborate services to link at-risk youth to services and programs that support that support functioning in the least restrictive community setting. The Care Manager works to provide stability for at-risk youth who are chronically ill, underserved, mentally disable, and high inpatient and emergency department utilizers. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS: • Provide direct coaching, education and advocacy in linking, engaging and retaining clients in services identified in the Plan of Care., • Escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and a reduction in preventable negative health or social events., • Elicit the support of all providers involved in a client’s care and ensure maximized communication among all parties via face-to-face contacts, phone calls, emails, case conferences, etc., • Conduct vigorous outreach in identifying and locating potential clients either referred through the community or by the lead Health Home., • Provide intensive care management services to clients living with chronic illnesses and their families/support systems and advocate aggressively for clients to obtain the full range of needed services and ensures coordination of these services., • Ensure the timely completion of internal and external required assessments (Comprehensive Assessments, CANS-NY assessments, Eligibility and Appropriateness Assessment, etc)., • Ensure the timely completion of the initial Plan of Care and plan reviews based on Lead Health Home policy., • Ensure the Plan of Care for each enrolled member includes quality SMART goals, interventions and targets., • Completes progress notes in accordance with Health Home and departmental policies., • Responsible for the overall chart compliance of assigned caseload members., • Demonstrate the ability to clearly articulate, verbally and in writing, the aims and goals of the Health Home program and the process to potential clients and community members and Acacia Network staff., • Responsible for coordinating and attending provider case conferences., • Participate in quality improvement activities, projects and reviews., • Complete periodic requests for narrative or quantitative data reports for program review., • Identify new sources of potential clients and conduct outreach presentations as requested., • Meet regularly with supervisor and attend staff meetings. Be prepared to discuss care management and operational issues impacting performance and program operations., • Complete and submit daily activity log in accordance with departmental policies., • Maintain and update caseload tracking tool., • Escort clients to entitlement offices to gain, maintain or regain eligibility; Verify client eligibility through ePaces, as requested., • Conduct outreach in accordance with Health Home policy via phone, letter, and field work to client/collateral/provider/ support system to engage clients or strengthen connectivity., • Conduct home visits on a monthly basis to members on caseload as needed to provide comprehensive care management services., • Provide Diligent and Continued Search efforts in order to regain and maintain member engagement., • Provide member referrals to Health Navigator and Outreach team via member referral to HHSA and HHSC., • Attend supervision with Children Care Management Supervisor as scheduled and be prepared to discuss topics around caseload, engagement, work related concerns, barriers, trainings, etc., • Assess and respond per agency guidelines to client complaints or grievances., • Help maintain health and wellness and prevent secondary disease complications., • Ensure community-follow up to engage the client in care; promotes compliance with medical appointments and encourages client self-sufficiency and empowerment., • Coordinate schedule and appointments with Health Navigator to ensure client attendance at appointments or engage in outreach efforts., • Organize fieldwork to maximize delivery of service to clients., • Utilize company issued cell phone to stay in contact with members/ providers/ Health Home team on a 24 hour basis., • Coordinate, communicate and support members within serviced boroughs., • Bachelor’s Degree required., • Bachelor’s Degree in one of the following fields is required: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services fields preferred., • Two (2) years’ experiences in successful community outreach/recruitment or volunteer coordination preferred., • Must obtain Mandated reporter (2 hours) prior to hire date., • Excellent public speaking and presentation skills., • Ability to communicate effectively orally and in writing., • Ability to connect with others and forge strong relationships., • Highly organized, motivated self-starter. Excellent time management skills., • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines., • General knowledge of organization, community and/or social service resources and programs. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Care Manager for Children’s Health Home provides patients advocacy, outreach, education, and care management. Skills and competencies required for the position include communication, cultural competence, training professional experiences, and education. The activities are tailored to meet the unique needs of the communities. The Care Manager for Children’s health home works closely to collaborate services to link at-risk youth to services and programs that support that support functioning in the least restrictive community setting. The Care Manager works to provide stability for at-risk youth who are chronically ill, underserved, mentally disable, and high inpatient and emergency department utilizers. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS • Provide direct coaching, education and advocacy in linking, engaging and retaining clients in services identified in the Plan of Care., • Escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and a reduction in preventable negative health or social events., • Elicit the support of all providers involved in a client’s care and ensure maximized communication among all parties via face-to-face contacts, phone calls, emails, case conferences, etc., • Conduct vigorous outreach in identifying and locating potential clients either referred through the community or by the lead Health Home., • Provide intensive care management services to clients living with chronic illnesses and their families/support systems and advocate aggressively for clients to obtain the full range of needed services and ensures coordination of these services., • Ensures the timely completion of internal and external required assessments (Comprehensive Assessments, CANS-NY assessments, Eligibility and Appropriateness Assessment, etc)., • Ensures the timely completion of the initial Plan of Care and plan reviews based on Lead Health Home policy., • Ensures the Plan of Care for each enrolled member includes quality SMART goals, interventions and targets., • Completes progress notes in accordance with Health Home and departmental policies., • Responsible for the overall chart compliance of assigned caseload members., • Demonstrate the ability to clearly articulate, verbally and in writing, the aims and goals of the Health Home program and the process to potential clients and community members and Acacia Network staff., • Responsible for coordinating and attending provider case conferences., • Participate in quality improvement activities, projects and reviews., • Complete periodic requests for narrative or quantitative data reports for program review., • Identify new sources of potential clients and conduct outreach presentations as requested., • Meet regularly with supervisor and attend staff meetings. Be prepared to discuss care management and operational issues impacting performance and program operations., • Complete and submit daily activity log in accordance with departmental policies., • Maintain and update caseload tracking tool., • Escort clients to entitlement offices to gain, maintain or regain eligibility; Verify client eligibility through ePaces, as requested., • Conduct outreach in accordance with Health Home policy via phone, letter, and field work to client/collateral/provider/ support system to engage clients or strengthen connectivity., • Conduct home visits on a monthly basis to members on caseload as needed to provide comprehensive care management services., • Provide Diligent and Continued Search efforts in order to regain and maintain member engagement., • Provide member referrals to Health Navigator and Outreach team via member referral to HHSA and HHSC., • Attend supervision with Children Care Management Supervisor as scheduled and be prepared to discuss topics around caseload, engagement, work related concerns, barriers, trainings, etc., • Assess and respond per agency guidelines to client complaints or grievances., • Help maintain health and wellness and prevent secondary disease complications., • Ensure community-follow up to engage the client in care; promotes compliance with medical appointments and encourages client self-sufficiency and empowerment., • Coordinate schedule and appointments with Health Navigator to ensure client attendance at appointments or engage in outreach efforts., • Organize fieldwork to maximize delivery of service to clients., • Utilize company issued cell phone to stay in contact with members/ providers/ Health Home team on a 24 hour basis., • Coordinate, communicate and support members within serviced boroughs., • Coordinate and orchestrate IDT meetings between member, legal guardian/ parent, providers, ACS etc., • Bachelor’s Degree required., • Bachelor’s Degree in one of the following fields is required: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services fields preferred., • Two (2) years’ experiences in successful community outreach/recruitment or volunteer coordination preferred., • Excellent public speaking and presentation skills., • Ability to communicate effectively orally and in writing., • Ability to connect with others and forge strong relationships., • Highly organized, motivated self-starter. Excellent time management skills., • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines., • General knowledge of organization, community and/or social service resources and programs. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description The NAACP Legal Defense & Educational Fund, Inc. (LDF) is the country’s first and foremost civil and human rights law organization. Founded in 1940 under the leadership of Thurgood Marshall, who subsequently became the first Black U.S. Supreme Court Justice, LDF was launched at a time when the nation’s aspirations for equality and due process of law were stifled by widespread state-sponsored racial inequality. From that era to the present, LDF’s mission has been transformative — to achieve racial justice, equality, and an inclusive society. LDF’s litigation, public policy advocacy, and public education programs in the substantive areas of criminal justice, economic justice, education, and political participation seek to ensure the fundamental and basic human rights of all people to quality education, economic opportunity, the right to vote and fully participate in democracy, and the right to a fair and just judicial system. LDF continues to make an impact in the area of public service and was recognized by Fast Company as one of its 2023 Brands That Matter under its public service category. The Thurgood Marshall Institute Since its founding under the leadership of Thurgood Marshall in 1940, LDF has been committed to transforming this nation’s promise of equality into reality for all Americans. In 2015, LDF celebrated its 75th anniversary with the launch of the Thurgood Marshall Institute (TMI). The Institute is a collaborative research and archival hub within LDF that combines a multidisciplinary approach to advocacy with LDF’s traditional litigation strengths to advance a modern vision of racial justice. The Institute’s goals are to enhance LDF’s use and mobilization of research, archives, and public education to increase its capacity to fight for racial equity, justice, and a more inclusive democracy through targeted advocacy and high-impact communications campaigns. Through TMI, LDF generates and integrates innovative research, advocacy, archival materials, and strategic communications aimed at educating the public and key decision-makers. This added capacity leverages LDF’s litigation expertise, advocacy experience, and unique leadership role on matters of race, law, and policy to shape the narrative on racial justice and equity. Through targeted campaigns that attack entrenched problems of racial bias, TMI advances holistic strategies to achieve obtainable and lasting solutions on issues of criminal justice, political participation, education, and economic opportunity. In addition, the Institute serves as an active convener of thought-leaders from various disciplines to engage on cutting-edge issues of racial justice in both public and private fora. In 2024, TMI launched LDF Recollection: A Civil Rights Legal Archive. The website contains stories and primary source materials documenting the history of LDF and the Civil Rights Movement in the U.S. This initiative represents a significant milestone in LDF’s mission to preserve and promote our legacy of civil rights, activism, and advocacy. The core of the website is a searchable digital collection with over 12,000 legal documents, letters, photographs, press releases, original oral history interviews, and other materials from the LDF Archives. The archivists’ work is ongoing as they actively survey, arrange, describe, and digitize select records from LDF’s collection of over 8,000 boxes and multiple terabytes of born-digital records. Their workflow also includes a final step in which the team’s Archives Counsel reviews digitized documents to ensure they do not contain privileged, confidential, or sensitive information. LDF operates in a hybrid work environment where employees are expected to be in the office a minimum of two days per week, unless otherwise indicated. Along with a resume and cover letter, applicants are expected to submit an independently authored piece of writing. While it may have undergone review or editing by others, it should primarily reflect your own work. Responsibilities: Departmental Leadership • Reports directly to the TMI Director and provides supervision across both the Research and Archives teams., • Serve as a thought-partner with the TMI Director to develop and implement strategic goals for the department, ensuring alignment with broader organizational objectives., • Lead department meetings and retreats, including agenda development in collaboration with the TMI Director and Managers, to ensure strategic alignment and team engagement., • Collaborate with TMI Director on budgeting and the recruitment and hiring of key Research and Archives staff, including TMI fellows and scholars, to ensure alignment with organizational and departmental needs and strategic priorities., • Guide and mentor staff to fully understand and effectively execute their job responsibilities, fostering accountability through performance reviews, professional development, and leadership opportunities., • Build and maintain relationships with internal and external stakeholders to enhance departmental initiatives and resources, which include managing budgets, grant compliance, and vendor contracts in coordination with the TMI Director., • Develop and complete annual professional development plans to stay current on developments in the field., • Represents TMI in public forums, including conferences, media appearances, and other external engagements, to elevate the Institute’s research, archival projects, and advocacy., • Lead in coordination with the TMI Director the strategy, development, and execution of archival projects to preserve and promote LDF’s civil rights legacy in collaboration with the team., • Work with the Archives Department on refinement, implementation, and management of LDF’s efforts to review its archived records for publication., • Work with the Archives Department on the dissemination and promotion of LDF’s archival records, including those housed at the Library of Congress, both internally and externally., • Develop and support the implementation of the research agenda to align with TMI and LDF’s strategic priorities, including qualitative and quantitative research design, public-facing reports, and policy briefs in collaboration with TMI Director., • Supervise research team members, including senior researchers, fellows, and associated team members, to ensure products meet high-quality research standards, maintain TMI’s voice, advance LDF advocacy goals, and are completed within an established timeframe and budget., • Support TMI researchers in the preparation and submission of IRB applications, grant submissions, and the submission of grant reports of research activities., • Review research findings for publication, ensuring that reports, papers, and presentations accurately reflect the data and adhere to ethical standards across all research stages, from proposal to publication, to prevent misconduct and promote transparency., • Coordinate the evaluation of TMI’s publications for external review in collaboration with the TMI Director to ensure the integrity and quality of research outputs. Selecting appropriate reviewers, facilitating constructive dialogue, and synthesizing insights guide revisions or project advancements, maintaining scholarly excellence and innovation., • Supervise the oversight of the Social Science Research Network (SSRN), National Police Funding Database, and the Death Row USA Report, ensuring the reports and website data are current., • Develop and update research policies and procedures (manual)., • Oversee interdepartmental rapid research requests, ensuring that requests are aligned with LDF’s strategic priorities., • Provide editorial oversight and strategic review of TMI’s research publications to ensure rigor, clarity, and alignment with LDF’s advocacy goals., • Facilitate interdisciplinary collaborations with scholars and advocacy partners. Qualifications: • Ph.D. required, J.D. and/or MLIS equivalent preferred, advanced terminal degree in a relevant field (e.g., law, criminal justice, sociology, education policy, public health, political science, demography, or other social science field)., • Minimum of 10 years of professional experience with expertise in civil rights history, academic research, or civil rights advocacy, including supervisory experience., • Experience developing research on civil rights issues with a focus on addressing racial discrimination and/or racially disparate outcomes., • A minimum of 8 years of experience managing staff, including nonprofit program management, with a demonstrated ability to lead diverse teams., • Strong written and oral communication skills, with a strong track record of published work in academic (peer-reviewed or law review), policy, or public-facing outlets., • Deep knowledge of Black history, civil rights history, and contemporary racial justice issues., • Significant experience working within nonprofit or academic institutions., • Proven success managing diverse, multidisciplinary teams across program areas., • Adaptable, collaborative, self-motivated, creative problem solver with careful attention to detail., • Experience with public speaking with the ability to effectively represent LDF’s mission to diverse external audiences., • Demonstrated expertise in archival management, collections development, and historical research., • Experience managing budgets., • Successful record of using multiple campaign strategies to achieve positive social change, including, for example, advocacy, research, archives, organizing, communications, and litigation., • Familiarity with open-access publication platforms, data visualization tools, or digital humanities methods is a plus. The salary range for this position is: New York: $147,200-$184,000 Washington, D.C.: $140,800-$176,000 This is not an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment, and LDF may exercise its employment-at-will rights at any time. LDF offers all eligible employees a generous benefits package. To learn more, click the following link 2026 Benefits Overview. The NAACP Legal Defense and Educational Fund, Inc. is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Care Manager provides patients advocacy, outreach, education, clinical services. Skills and competencies required for the position include communication, cultural competence, training professional experiences, and education. The activities are tailored to meet the unique needs of the communities. This position includes no managerial or supervisory responsibilities. KEY ESSENTIAL FUNCTIONS • Provide direct coaching, education, and advocacy in linking, engaging and retaining clients in services identified in the Plan of Care., • Escort clients to appointments and provide and gather critical information, both in the field and in the office, with the goal of health and wellness promotion and a reduction in preventable negative health or social events., • Elicit the support of all providers involved in a client’s care and ensure maximized communication among all parties via face-to-face contacts, phone calls, emails, case conferences, etc., • Conduct vigorous outreach in identifying and locating potential clients either referred through the community or by the lead Health Home., • Provide intensive care management services to clients living with chronic illnesses and their families/support systems and advocate aggressively for clients to obtain the full range of needed services and ensures coordination of these services., • Ensures the timely completion of internal and external required assessments (Comprehensive Assessments, HARP Eligibility Assessment, Eligibility and Appropriateness Assessment, etc.)., • Ensures the timely completion of the initial Plan of Care and plan reviews based on Lead Health Home policy., • Ensures the Plan of Care for each enrolled member includes quality SMART goals, interventions, and targets., • Actively participate in supervision with clinical supervisor as scheduled and be prepared to discuss topics around caseload, engagement, productivity, work related concerns, barriers, trainings, etc., • Complete all documentation timely ie; progress notes, comprehensive assessments, POC, consents, etc., in accordance with the BAHN, Health Homes and departmental policies., • Complete and document productivity of a minimum of five unique and billable services per day., • Responsible for the overall chart compliance of assigned caseload members., • Demonstrate the ability to clearly articulate, verbally and in writing, the aims and goals of the Health Home program and the process to potential clients and community members and Acacia Network staff., • Responsible for coordinating, attending, documenting all provider case conferences., • Participate in quality improvement activities, projects, and reviews., • Complete periodic requests for narrative or quantitative data reports for program review., • Identify new sources of potential clients and conduct outreach presentations as requested., • Meet regularly with supervisor and attend staff meetings. Be prepared to discuss clinical and operational issues impacting performance and program operations., • Complete and submit daily activity log in accordance with departmental policies., • Maintain and update caseload tracking tool., • Escort clients to entitlement offices to gain, maintain or regain eligibility; Verify client eligibility through ePaces, as requested., • Conduct outreach in accordance with Health Home policy via phone, letter, and field work to client/collateral/provider/ support system. to engage clients or strengthen connectivity., • Conduct home visits monthly to members on caseload as needed to provide comprehensive care management services., • Provide Diligent and Continued Search efforts to regain and maintain member engagement., • Conduct appropriate screening and either performing or arranging for more detailed assessments when needed (e.g., high-risk substance use or mental health related indicators, harm to self/others, abuse/neglect and domestic violence). This includes the CMA’s demonstrated ability to complete the required New York State Eligibility Assessment for Health and Recovery Plan (HARP) enrolled members., • Attend Supervision with Supervisor and Operations Coordinator as scheduled and be prepared to discuss topics around caseload, engagement, work related concerns, barriers, trainings, etc., • Assess and respond per agency guidelines to client complaints or grievances., • Help maintain health and wellness and prevent secondary disease complications., • Ensure community-follow up to engage the client in care; promotes compliance with medical appointments and encourages client self-sufficiency and empowerment., • Coordinate schedule and appointments with Health Navigator to ensure client attendance at appointments or engage in outreach efforts., • Organize fieldwork to maximize delivery of service to clients., • Utilize company issued cell phone to stay in contact with members/ providers/ Health Home team on a 24 hour basis., • Bachelor’s Degree in one of the following fields is required: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services fields preferred., • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience; OR 4. A Bachelor’s degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population, • Training requirements include:, • Excellent public speaking and presentation skills., • Ability to communicate effectively orally and in writing., • Ability to connect with others and forge strong relationships., • Highly organized, motivated self-starter. Excellent time management skills., • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines., • General knowledge of organization, community and/or social service resources and programs. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Care Manager Salary Range: Fee for Service range of $100-$300/case, approx $55k-$65k Location: Dyker Heights office, travel throughout the 5 Boroughs, Orange and Sullivan Counties Essential Duties and Responsibilities: The role of the Care Manager for the 5 Boros is to be responsible for the overall coordination of services to meet the goals of the client and their families. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. A Care Manager works with children who are Medicaid insured and may have a medical and/or emotional need. They ensure the member receives proper care and assists the family by facilitating their access to services on a monthly basis. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the necessary assessments to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures. Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs. • Must be able to attend in-person trainings & meetings in our Midwood, Brooklyn office approximately once per quarter., • Each case requires a monthly in-home visit and the position can be hybrid once they have a full case load of approximately 20 cases., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual is a plus., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS-issued driver’s license; must be willing to travel throughout Orange and Sullivan Counties., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs. Hand In Hand Development, Inc., CMA is a NYS DOH approved Early Intervention Agency that provides evaluations, service coordination, and therapeutic services for children birth to 3 in all 5 boroughs, upstate and Long Island. Hand In Hand is also an approved Care Management Agency (CMA) under the lead health home of the Collaborative for Children and Families (CCF), and provides comprehensive care management, health promotion, transitional care, and family support for children and young adults from birth to age 21. Hand In Hand Development is the largest CMA in New York and is recognized as a leader and innovator in the provision of care management services.

Job Description Care Manager Bilingual Russian Salary Range: Fee for Service range of $100-$300/case, approx $55k-$65k Location: Dyker Heights office, travel throughout the 5 Boroughs, Orange and Sullivan Counties Essential Duties and Responsibilities: The role of the Care Manager for the 5 boroughs to be responsible for the overall coordination of services to meet the goals of the client and their families. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. A Care Manager works with children who are Medicaid insured and may have a medical and/or emotional need. They ensure the member receives proper care and assists the family by facilitating their access to services on a monthly basis. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the necessary assessments to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be able to attend in-person trainings & meetings in our Midwood, Brooklyn office approximately once per quarter., • Each case requires a monthly in-home visit and the position can be hybrid once they have a full case load of approximately 20 cases., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Russian., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS-issued driver’s license; must be willing to travel throughout Orange and Sullivan Counties., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs. Hand In Hand Development, Inc., CMA is a NYS DOH approved Early Intervention Agency that provides evaluations, service coordination, and therapeutic services for children birth to 3 in all 5 boroughs, upstate and Long Island. Hand In Hand is also an approved Care Management Agency (CMA) under the lead health home of the Collaborative for Children and Families (CCF), and provides comprehensive care management, health promotion, transitional care, and family support for children and young adults from birth to age 21. Hand In Hand Development is the largest CMA in New York and is recognized as a leader and innovator in the provision of care management services.

Job Description Care Manager Bilingual Hindi Salary Range: Fee for Service range of $100-$300/case, approx $55k-$65k Location: Dyker Heights office, travel throughout the 5 Boroughs, Orange and Sullivan Counties Essential Duties and Responsibilities: The role of the Care Manager for the 5 boroughs to be responsible for the overall coordination of services to meet the goals of the client and their families. This is accomplished by building relationships with the caregiver(s) and care team and acting as a liaison to other agencies and ensuring they receive all necessary services and implementing the plan of care. Our aim is to provide the highest quality of care management services by complying with regulatory guidelines and meeting agency standards. A Care Manager works with children who are Medicaid insured and may have a medical and/or emotional need. They ensure the member receives proper care and assists the family by facilitating their access to services on a monthly basis. • Assists families to plan and obtain services appropriate to the needs of the child and family., • Completes the necessary assessments to identify child’s medical, social, educational and psychological needs. Then develops a comprehensive plan of care based on the identified needs., • Coordinate and monitor the delivery of identified services and the proper use of resources., • Deliver at least 2 client-centered health home services to each client on a monthly basis., • Attends and participates in continuing education, ongoing staff in-services and quarterly meetings., • Responding to feedback and corrections from company quality assurance in a timely fashion., • Perform related duties as assigned by the Supervisor., • Maintain compliance with all company policies and procedures., • Bachelor's degree is required, preferred fields of study are Psychology, Sociology, Social Work, or Human Services; or a minimum of 2 years of job-related experience providing case management or medical focused care coordination services to individuals with special needs., • Must be able to attend in-person trainings & meetings in our Midwood, Brooklyn office approximately once per quarter., • Each case requires a monthly in-home visit and the position can be hybrid once they have a full case load of approximately 20 cases., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage multi-family case load., • Willingness to meet with families in their homes or communities., • Bilingual in Hindi., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Valid NYS-issued driver’s license; must be willing to travel throughout Orange and Sullivan Counties., • Ability to travel to numerous locations to meet with clients, attend meetings and visit healthcare facilities., • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs. Hand In Hand Development, Inc., CMA is a NYS DOH approved Early Intervention Agency that provides evaluations, service coordination, and therapeutic services for children birth to 3 in all 5 boroughs, upstate and Long Island. Hand In Hand is also an approved Care Management Agency (CMA) under the lead health home of the Collaborative for Children and Families (CCF), and provides comprehensive care management, health promotion, transitional care, and family support for children and young adults from birth to age 21. Hand In Hand Development is the largest CMA in New York and is recognized as a leader and innovator in the provision of care management services.

Job Description JOB SUMMARY: The Children’s Care Coordinator functions as a member of an interdisciplinary team to provide care coordination to a caseload of seriously emotionally disturbed children with multiple medical comorbidities and/or co-occurring trauma disorders and/or children with HIV. Advocates for and supports the member and possibly their family, engages with community agencies/health care providers and others on his/her behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations. ESSENTIAL JOB FUNCTIONS: Essential job duties but not limited to the following: (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Conducts initial and ongoing comprehensive assessments and care plans of assigned members to assess needs, create goals and link to resources., • Provides coordination support through consultation, education, interventions, safety planning, and linking to resources to maintain focus on outcomes and best practices., • Participates in the development/documentation/review of care plan in consultation with other care team members to ensure focus on desired outcomes., • Use team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the member’s care plan., • Maintains effective communications with members, primary care physicians, substance abuse, and mental healthcare providers, family, collateral resources and other agency staff on behalf of members., • Maintains documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure., • Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions., • Attends and participates in team meetings to provide input/feedback around psychosocial and medical conditions conditions/comorbidities to review member status, update plans and goals, review outcomes to further program goals., • Acts as a resource/consultant to all team members on psychosocial, medical and/or substance abuse issues and resources., • Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods., • Provides telephonic as well as face-to-face outreach, engagement, and service planning in the field., • Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan., • Monitors overall service delivery to ensure coordination and continuity; advocates with service providers/resources as needed., • Provides crisis intervention and follow-up., • Committed to active promotion of ICL values and goals., • Working knowledge of computer software and electronic health record systems, • Demonstrated competency in written, verbal, and computational skills to present and document records in accordance with program standards., • Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model., • Knowledge of Medicaid, Social Security and other entitlements preferred. QUALIFICATIONS AND EXPERIENCE: • A bachelor’s degree in one of the fields listed below1; or, • A NYS teacher’s certificate for which a bachelor’s degree is required; or, • NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or, • A Bachelor’s level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses; health homes, care management or AND two years of experience: • In providing direct services to people with Serious Mental Illness, developmental disabilities, or substance use disorders; or TRAINING REQUIREMENTS** Specific training for Health Home Serving Children must be completed within 30 days of hire.

Job Description Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based, trauma-informed rehabilitation and recovery services to consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults and transition age youth diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Ensures consumers’ compliance with medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers. Plans, escorts, and/or arranges social/recreational, vocational, medical and other activities for and with consumers., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as floor supervisor, including overseeing counselors, ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential counselor or of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Complies with agency infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES: • Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders., • Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff., • Basic knowledge of routine clinical procedures and medications., • Basic knowledge of techniques for identifying and preventing potentially violent behavior, including crisis management techniques. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do, • Service Orientation- ability to actively looking for ways to help people, be compassionate and hopeful, • Speaking- ability to talk to others to effectively convey information, • Active Listening- ability to listen to what other people are saying and asking questions as appropriate, • Problem Identification-ability to identify the nature of problems, • Dependability-ability to report for work as scheduled on a consistent basis, • Ethical-ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of and/or willingness to understand the unique strengths and needs of transition age youth

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description Reports To: SOCIAL WORK SUPERVISOR Location: 503 5th Avenue in Brooklyn, NY, 11215 Hours: 35 hours, Non - Exempt Salary: $50,000 - $55,000 / year Job Summary: The Brooklyn Transitions Program is a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The Social Worker/Case Worker provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework. Our superstar candidate is: • Passionate about providing high quality services to families in child welfare, • A lifetime learner, continuously developing their clinical skills, • Dedicated to modeling strength-based, trauma-informed practice with families and colleagues., • Culturally humble with a commitment to the Good Shepherd Services mission, vision, and values Major Duties: Direct Work with Families • Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of eight (8) families., • Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences., • Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration., • Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry., • Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc., • Integrate the practices of SBC into every counseling session., • Ensure that every child has been seen and properly assessed every month., • Meet appropriate case work contacts for each phase of treatment: Initial, Baseline, and Stabilization., • Represent participant needs, concerns, and perspectives at all required ACS and GSS meetings and trainings. Administrative and Advocacy Role • Collaborate closely with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members., • Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families., • Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety and treatment decisions., • Attend and participate in Family Court hearings for families involved with ACS FSU., • Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed., • Actively participate in Clinical Diagnostic Team meetings (CDTs) to provide case information, updates, and assessments in order to obtain recommendations for continued case practice or case termination., • Participate in case consultation, continued SBC training, and the SBC certification process., • Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy., • Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes., • Maintain appropriate utilization of state and city databases including PROMIS and Connections, as well as other agency databases as needed. Qualifications: • Bachelor’s degree required, (Social Work, Human Services, Psychology, Sociology, Counseling or other humanities degrees will be considered., • Child welfare experience preferred, • Bilingual - English/Spanish preferred, • Must have strong organizational, interpersonal, and counseling skills, • Must be able to work at least 2 evenings per week to accommodate working families’ schedules, • Must have strong inquiry skills and ability to seek and share internal and external best practices, • Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective, • SBC trained and/or SBC certified a plus

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two (2) years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual English/Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • Ability to pass a federal background check and obtain a suitability determination., • United States citizenship required., • Must live in the U.S. 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job DescriptionCASAC/CASAC - T - Motivational Enhancement Counselor Full-Time, 37.5 Hours/Week, L215 Union SHIFT: 8:00am - 4:00pm Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. Reporting to the Residential Manager and delivering milieu services in the trauma-informed modified therapeutic community, the Motivational Enhancement Counselors will monitor the residential systems and deliver behavioral interventions to the residents for the 100 bed, OASAS licensed residential treatment facility. They will work in an integrated fashion with other clinical program staff to provide effective individualized services and interventions that meet the treatment plan goals and objectives for residents. They will provide a safe haven in which our resident patients may confront their behavior, learn how to utilize their strengths to deal with the many problems related to chemical dependency, and develop the skills necessary to allow them to function as valuable members of the community without the use of drugs or alcohol. Responsibilities: Direct Services with Credential • Individual and group behavioral interventions in line with the modified trauma-informed modified therapeutic community., • Monitor and coordinate residents’ attendance at medical, dental, and psychiatric appointments., • Monitors resident’s participation in all residential services with appropriate communication and interventions applied for noncompliance with the program schedule., • Participate in and lead crisis intervention for behavioral episodes or relapse episodes on-site, following facility procedures and documenting accordingly., • Conduct regular and scheduled safety runs, safety searches, and reporting back observations, intervening with residents appropriately, and making recommendations for a follow-up to the team., • Conducts department meetings and committee meetings with residents in line with the modified Therapeutic Community model., • Conduct group counseling sessions with residents., • Acts as a liaison to a clinical counselor and conducts caseload check-in rounds on shift with assigned caseload, • Act as the SUD “behavioral expert” for participation in treatment planning led by the clinical counselor with the support multidisciplinary team, • Document behavioral interventions in the clinical record as per 820 and CARF standards, • Supervise and assist residents with in-house job functions, cooking, clean-up chores, and other daily living activities., • Regular review of resident signs out book and cross-referencing with resident’s headcount, • Provide recreational activities, including trips., • Maintain patient records., • Dispense metro cards and lunch money to residents as needed., • Collect HRA finger images and other required reporting elements., • Participate in house meetings., • Communicate pertinent information in Staff on duty log, Shift Exchange Meetings and Shift plans, • A High School diploma or equivalent is required with valid CASAC. 2 years of experience in SUD treatment setting and a Master’s degree in behavioral science; social work, psychology, sociology may be substituted for CASAC if the applicant applies for CASAC-T within 90 days of hire., • One (1) year of related work experience in a Residential Therapeutic Community setting is strongly preferred., • Knowledge of strengths-based counseling, cognitive-behavioral treatment, and behavior modification in practice, • Weekend availability is required., • A degree in a related field (social work/psychology) is a definite plus., • Current adult CPR and First Aid certifications a plus, • Ability to communicate effectively both verbally and in writing with a broad variety of people, including other team members and management., • Ability to maintain appropriate professional boundaries and confidentiality., • Generous PTO Policy, • Competitive Salary, • Medical, Dental & Vision, • Pension Plan, • 403(b) Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to our MCC Fitness & 14th St Y Gym, • Discounts to programs at Educational Alliance, • Tuition Reimbursement The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit .

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” The salary range for this position is $48,000-$55,000 annually QSAC is Hiring! Our Day Habilitation program is looking for a dedicated and enthusiastic Qualified Intellectual Disability Professional (QIDP) to support its Day programs at one of our sites in Queens and Long Island. This rewarding position is part of the OPWDD regulations for QSAC Day programs. Responsibilities Assessment & Observation • Assess individual’s to determine the habilitation needs, • Develop and supervise the implementation of the Staff Action Plan (SAP)/Residential Habilitation Plan (RHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the integration of services and make changes in the objectives of the SAP (RHP/IPOP), • Analyze the data based on the execution of the RHP to monitor the progress of individuals and write the monthly progress notes, • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Ensure the quality of staff in delivering and providing the necessary supports and supervision to each individual served by providing supervision, coaching, training, etc., • Maintain contact with the individual’s family, Care Manager, Behavior Intervention Specialists, Day Program, treatment centers, and other QSAC programs to ensure continuity of services, • Bachelor’s Degree in one of the following professional categories (including, but not limited to) human services, sociology, special education, rehabilitation, counseling, psychology or related field required, • One (1) year experience working directly with people with intellectual disability or individuals with physical and/or developmental disabilities and co-morbid psychiatric diagnoses, • Knowledge about the “Level of Care Eligibility Determination” (LCED), • Proficiency in Microsoft Office, • Able to work a flexible schedule, • Possess a valid driver’s license, • General knowledge of theories and methods of applied behavior analysis (ABA) process, teaching strategies, assessments, and goal development, • Ability to safely assist lifting individuals of various weights & 20 lb item QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. INDCLINIC To Apply: Please send resume to

Job Description SUMMARY: The Clinical Director provides overall administrative, clinical and supportive supervision to Case Managers and other support staff which promotes professional growth and development. This is in conjunction with ensuring the clinical department meets the program’s contract deliverables and that a high quality of services is delivered to its clients. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • Ensure adherence to all Federal, State and Local mandates relative to client care and clinical services., • Review and sign off on set number of clients’ case records on a monthly basis mandated by funders., • Ensure that case management staff obtain timely annual psychosocial assessments, medical providers reports for all clients., • Schedule, attend and document monthly supervision with all direct reports., • Conduct monthly departmental staff meeting., • Ensure that direct reports coordinate in-house case conferences with funder’s Case Managers and clients., • Provide monthly departmental report to Program Director., • Educate case management staff on therapeutic techniques and provide direction on how to best help clients, • Evaluates and verifies employee’s performances through the review of completed work assignments and techniques., • Identifies staff development and training needs and ensures that training is obtained., • Conduct general staff meetings and prepare agendas in the absence of the Program Director., • Maintains records, prepares reports, and composes correspondence relative to the work., • Works with Program Director to improve the program’s operational policies and procedures., • Participates with clinical staff in mobilizing resources in the community and maintains cooperative working relationships with community agencies, schools, hospitals etc., • Coordinate case management clients group activities and review agenda and group plan with group facilitator., • Participates in workshops, meetings, and conferences and serves on internal and external committees., • Assume active participation in the admission and discharge planning of all clients., • Assist in securing service agreements with appropriate hospitals, clinics and any other services as deemed necessary to ensure comprehensive client care., • Serves as a member of the treatment team, working with other disciplines in diagnosing problems,, • Responsible for reviewing case management staff weekly schedules, provide assigned caseload, supervise and evaluate all case management staff., • Supervise the case management staff with the development and implementation of individualized client service plans., • Coordinate housing interview schedule with administrative staff of program vacancies for placement of incoming clients., • Responsible for assisting in the hiring and training of case management staff., • Establish agency policy and protocol around clinical services and ensure best practices are effectively executed to address client clinical needs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily • Thorough knowledge of training and supervisory techniques., • Ability to instruct, direct, and evaluate employees; as well as, plan, direct, integrate and evaluate a clinical program., • Ability to make independent clinical judgments., • Ability to evaluate resident treatment needs and to adapt an effective course of action., • Ability to maintain records, prepares reports, and composes correspondence., • Ability to establish the confidence of others., • Thorough knowledge of the principles of management, including program planning, staffing., • Ability to communicate effectively with others both verbally and in writing. Your working hours are Mondays through Fridays from 9 a.m. to 5:30 p.m. Available 24 hours per day for cell telephone contacts in the event of an emergency. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Monday through Friday 9:00 am to 5:30 pm.

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring for our Day Habilitation program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our QIDPs and Direct Support Professionals (DSP) in the Day Habilitation Program. The salary range for this position is $52,000-$60,000 annually. Job Responsibilities Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in QSAC Day Habilitation programs in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Ability to safely assist lifting individuals of various weights & 20 lb items required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. QSACHP1 To Apply: please send resume to #ZR

Job Description Overview At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The Credentialing Supervisor is responsible for overseeing the day-to-day operations of the payor enrollment function, ensuring accurate, timely, and compliant enrollment of clinical providers, including Primary Care Providers, Specialists, and Ancillary Providers. This role provides direct supervision to credentialing staff, manages complex and escalated enrollment cases, and ensures all processes adhere to federal, state, and payor regulatory requirements. Responsibilities • Comply with Credentialing Policy and Procedures, Departmental Guidelines and Company Policy, • Supervise and support the credentialing team in day-to-day operations, providing guidance, training, and performance feedback., • Manage offshore credentialing teams, ensuring quality, productivity, and workflow consistency., • Ensure compliance with regulatory and payor-specific standards (e.g., NCQA & CMS)., • Oversee end-to-end payer enrollment processes, including Medicare (PECOS, I&A), Medicaid, commercial plans, via direct enrollment applications and delegated rosters across multiple states, including NY, TX, OH, PA, MA, NE, and NJ, in compliance with state-specific requirements., • Support facility credentialing efforts, including Civil Surgeon designation, Workers’ Compensation, CAQH profile maintenance, hospital affiliations, and accreditation documentation., • Track credentialing pipelines, monitor turnaround times, and escalate complex or delayed issues as needed., • Conduct payer enrollment gap reviews to identify and resolve lapses or delays in participation., • Monitor credentialing pipelines, ensure SLAs are met, and resolve escalated or complex issues., • Maintain comprehensive documentation and reporting for audits, regulatory compliance, and leadership updates., • Implement process improvements to enhance efficiency, accuracy, and compliance within the credentialing function., • Complete other tasks or projects assigned, • Proven experience in provider credentialing and payer enrollment, preferably in a supervisory or lead role., • Knowledge of CAQH, PECOS, state Medicaid systems, and commercial payer requirements., • Strong leadership, organizational, and problem-solving skills., • Excellent communication skills, with the ability to collaborate across departments. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Education Experience: • Bachelor’s Degree in a Health-Related Discipline: Public Health, Healthcare Administrative, Health Service, Psychology or Sociology Highly Preferred, • Certified Provider Credentialing Specialist (CPCS), Certified Professional Medical Services Management (CPMSM) or Certified Provider Enrollment Specialist (CPES) a plus, • Experience in a multi-specialty medical group or large healthcare organization, • Strong interpersonal and communication skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors., • Proficient with MS Office (outlook, word, excel, power point, access), • Excellent organizational and time-management skills., • Excellent verbal and written communication skills., • Ability to analyze, interprets and draws inferences from research findings, and prepares reports., • Working knowledge of clinical operations and procedures., • Informational research skills., • Ability to use independent judgment to manage and impart confidential information., • Database management skills including querying, reporting, and document generation., • Ability to make administrative/procedural decisions and judgments Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Position Type and Expected Hours to Work: Full-Time Position Monday through Friday from 9:00 a.m. to 5:30 p.m. – 40 hours work week Travel: No travel is expected or required for this position. Supervisor Responsibility: As described above. Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational another services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsel’s consumers individually or in small groups regarding plans for meeting service needs and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. - Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others., • Ability to work independently and to conform to all applicable safety and accountability measures., • Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people., • Speaking-Talking to others to effectively convey information., • Active Listening-Listening to what other people are saying and asking questions as appropriate. Bachelor's degree in a human services field OR Associate’s degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR 3. High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, Speech Pathology, Vocational Counseling, Human services.

Job DescriptionCASAC/CASAC - T - Motivational Enhancement Counselor Part-Time 19 Hours/Week, SHIFT: Overnight-Saturday and Sunday: 10:30pm - 8:30am Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. Reporting to the Residential Manager and delivering milieu services in the trauma-informed modified therapeutic community, the Motivational Enhancement Counselors will monitor the residential systems and deliver behavioral interventions to the residents for the 100 bed, OASAS licensed residential treatment facility. They will work in an integrated fashion with other clinical program staff to provide effective individualized services and interventions that meet the treatment plan goals and objectives for residents. They will provide a safe haven in which our resident patients may confront their behavior, learn how to utilize their strengths to deal with the many problems related to chemical dependency, and develop the skills necessary to allow them to function as valuable members of the community without the use of drugs or alcohol. Responsibilities Direct Services with Credential • Individual and group behavioral interventions in line with the modified trauma-informed modified therapeutic community., • Monitor and coordinate residents’ attendance at medical, dental, and psychiatric appointments., • Monitors resident’s participation in all residential services with appropriate communication and interventions applied for noncompliance with the program schedule., • Participate in and lead crisis intervention for behavioral episodes or relapse episodes on-site, following facility procedures and documenting accordingly., • Conduct regular and scheduled safety runs, safety searches, and reporting back observations, intervening with residents appropriately, and making recommendations for a follow-up to the team., • Conducts department meetings and committee meetings with residents in line with the modified Therapeutic Community model., • Conduct group counseling sessions with residents., • Acts as a liaison to a clinical counselor and conducts caseload check-in rounds on shift with assigned caseload, • Act as the SUD “behavioral expert” for participation in treatment planning led by the clinical counselor with the support multidisciplinary team, • Document behavioral interventions in the clinical record as per 820 and CARF standards, • Supervise and assist residents with in-house job functions, cooking, clean-up chores, and other daily living activities., • Regular review of resident signs out book and cross-referencing with resident’s headcount, • Provide recreational activities, including trips., • Maintain patient records., • Dispense metro cards and lunch money to residents as needed., • Collect HRA finger images and other required reporting elements., • Participate in house meetings., • Communicate pertinent information in Staff on duty log, Shift Exchange Meetings and Shift plans, • A High School diploma or equivalent is required with valid CASAC. 2 years of experience in SUD treatment setting and a Master’s degree in behavioral science; social work, psychology, sociology may be substituted for CASAC if the applicant applies for CASAC-T within 90 days of hire., • One (1) year of related work experience in a Residential Therapeutic Community setting is strongly preferred., • Knowledge of strengths-based counseling, cognitive-behavioral treatment, and behavior modification in practice, • A degree in a related field (social work/psychology) is a definite plus., • Current adult CPR and First Aid certifications a plus, • Ability to communicate effectively both verbally and in writing with a broad variety of people, including other team members and management., • Ability to maintain appropriate professional boundaries and confidentiality., • Competency with computer-based programs such as Microsoft Word, Outlook email, Relias, and Electronic Health records Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit .

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” The salary range for this position is $52,000-$60,000 annually Behavior Intervention Specialists - Position Job Summary QSAC is hiring Behavior Intervention Specialists (BIS) across QSAC Program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our Direct Support Professionals (DSP) in the Day Habilitation Program, Residential Program and Family Services. BIS - Day Habilitation Program - We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our Direct Support Professionals (DSP) in the Day Habilitation Program. (Monday – Friday shifts available at one of our 12 Day Hab locations, depending on need and availability) BIS - Residential – Behavior Intervention Specialists (BIS) for the Residential program must be able to travel to assigned residential locations in Manhattan, Bronx, Queens and Long Island locations. As a BIS you will provide functional behavioral analysis and behavior/psychological assessments, develop and monitor behavior support plans and assist with the development and implementation of individual goals. These roles can have some flexibility in start and end times, with weekly office hours. Please Note: These roles have some autonomy, but the BIS is required to drive and travel to assigned QSAC locations. BIS - Family Services Behavior Intervention Specialists (BIS) provide 1 to 1 services in the individual’s home and community. Applicants should have knowledge of Applied Behavior Analysis (ABA). The BIS will work with the individual, family and Direct Support Professional (DSP) staff to develop and monitor Person Centered Service Plans to assist the individual in achieving their personal goals. Positions are available in the Bronx, Brooklyn, Manhattan, Queens and Long Island. The position requires traveling to the individual’s home and other locations in the community. Flexible schedule which requires some evening and weekend hours. Please Note: QSAC requires Master degree requirements for BIS candidates for Day Hab and Residential programs, we can consider candidates with Bachelor degrees for the Family Services department and QIDP roles! Overall Job Responsibilities Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in QSAC Day Habilitation programs in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Attention to detail collaboration with a calm demeanor is essential, • Strong written and communication skills are essential, • Ability to safely assist lifting individuals of various weights & 20 lb. items., • Ability to multitask and work in a fast paced environment is required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Defensive Driving pay incentive (for positions that require driving), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match, • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC! To Apply: please send resume to

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Description Health Home Plus (HH+) is an intensive Health Home Care Management (HHCM) service established for defined populations with Serious Mental Illness (SMI) who are enrolled in a Health Home (HH) serving adults. Position: Project Coordinator Reports To: Program Manager Location: 2244 Church Avenue, Brooklyn What The Project Coordinator Does: The person filling this position is responsible for: aiding qualified individuals who require social service assistance. This includes interviewing and evaluating clients, formulating service plans and goals, in order to aid clients in meeting their Mental Health and Medical needs. This should be done through the use of appropriate community resources/referrals. Field work is mandatory, each client must be seen a minimum of 2 times per month or as needed, specific to client need. Project Coordinators are expected to provide intensive case management services to select populations (as defined by the New York State Department of Health) who also have a Serious Mental Illness (SMI) and are enrolled in a Health Home (HH) serving adults. Case Management services are provided for a period of up to 1 year, possibly longer, dependent on client need. • Carry and maintain a caseload of up to 20 clients, providing assessments, developing care plans, provide service referral/navigation, and crisis intervention, as needed., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Conduct required field work. All clients must be seen, in-person, a minimum of two times per month. Additional visits may be required depending on client need., • They would also require two additional telephonic calls, for a total of 4 encounters per month., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their service plans goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via service plan outcomes and detailed progress notes (i.e. time of service, type of service, etc.), • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, entitlements, etc., • Escort clients to appointments (educational, medical, social service, etc.), • Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • As necessary reach out and market the program to the community in order to recruit clients., • As needed prescreen clients over the telephone for eligibility and may schedule appointments for possible enrollment., • Assist clients in completing applications for benefits and entitlements and may process applications on clients' behalf as needed., • Other duties as assigned. Education, Licenses and/or Certifications Required: • A Master’s degree in one of the qualifying fields and one (1) year of Experience; OR, • A Bachelor’s degree in one of the qualifying fields and two (2) years of Experience; OR, • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience; Minimum Experiences and Skills Required: • Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR, • Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)., • Strong communication skills are required, as you must be able to effectively communicate with resistant or difficult clients., • Candidates will also be expected to conduct care conferences with medical providers from different specialties., • Strong written skills are required., • Time management is essential, candidates are expected to handle competing priorities in a timely fashion., • Bi-lingual English and Spanish. Compensation: $62,593 annually Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR jfy4goJIS4

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Description Health Home Plus (HH+) is an intensive Health Home Care Management (HHCM) service established for defined populations with Serious Mental Illness (SMI) who are enrolled in a Health Home (HH) serving adults. Position: Project Coordinator Reports To: Program Manager Location: 2244 Church Ave, Brooklyn, NY 11226 with hybrid schedule available What The Project Coordinator Does: The person filling this position is responsible for: aiding qualified individuals who require social service assistance. This includes interviewing and evaluating clients, formulating service plans and goals, in order to aid clients in meeting their Mental Health and Medical needs. This should be done through the use of appropriate community resources/referrals. Field work is mandatory, each client must be seen a minimum of 2 times per month or as needed, specific to client need. Project Coordinators are expected to provide intensive case management services to select populations (as defined by the New York State Department of Health) who also have a Serious Mental Illness (SMI) and are enrolled in a Health Home (HH) serving adults. Case Management services are provided for a period of up to 1 year, possibly longer, dependent on client need. • Carry and maintain a caseload of up to 20 clients, providing assessments, developing care plans, provide service referral/navigation, and crisis intervention, as needed., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Conduct required field work. All clients must be seen, in-person, a minimum of two times per month. Additional visits may be required depending on client need., • They would also require two additional telephonic calls, for a total of 4 encounters per month., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients’ progress toward their service plans goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via service plan outcomes and detailed progress notes (i.e. time of service, type of service, etc.), • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, entitlements, etc., • Escort clients to appointments (educational, medical, social service, etc.), • Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • As necessary reach out and market the program to the community in order to recruit clients., • As needed prescreen clients over the telephone for eligibility and may schedule appointments for possible enrollment., • Assist clients in completing applications for benefits and entitlements and may process applications on clients’ behalf as needed., • Other duties as assigned. Education, Licenses and/or Certifications Required: • A Master’s degree in one of the qualifying fields and one (1) year of Experience; OR, • A Bachelor’s degree in one of the qualifying fields and two (2) years of Experience; OR, • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience; Minimum Experiences and Skills Required: • Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR, • Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)., • Strong communication skills are required, as you must be able to effectively communicate with resistant or difficult clients., • Candidates will also be expected to conduct care conferences with medical providers from different specialties., • Strong written skills are required., • Time management is essential, candidates are expected to handle competing priorities in a timely fashion. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR w0Pt3d2MXK

Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results. Your Role at impact.com: The Head of Global Customer Enablement is responsible for defining the strategy, vision, and roadmap for all onboarding and continuous education programs within the Success organization with the ultimate goal of elevating the customer experience and driving measurable growth in our customers' businesses. The leader will oversee the team's portfolio of enablement programs—including learning support, materials development, presentations, ongoing coaching, and product adoption tracking with critical focus in delivering AI enablement, Supply Diversification with focus on Creator and planning the Success Growth Summit. This person manages and mentors a group of enablement professionals who are responsible for supporting all customer-facing commercial teams (Customer Success, Partnership Development, Onboarding, and Customer Solutions) What You'll Do: Team Leadership and Management: Participates with senior management to establish strategic plans and objectives, defining the vision and long-term roadmap for the global Customer Enablement function and ensuring alignment with the company's commercial goals and growth objectives. Annual Growth Summit Leadership: Own and execute the annual Customer Success Growth Summit. This includes all aspects of strategic planning, agenda development, content creation, speaker selection and coaching, logistics coordination, and flawless on-site delivery to ensure a high-impact experience for all attendees. Program Development: Design, develop, and implement a comprehensive enablement program for the global Customer Success team, including onboarding, ongoing training, and professional development initiatives. Content Creation: Create and maintain a library of high-quality enablement content, including training materials, playbooks, best practice guides, and internal documentation. Training and Delivery: Deliver engaging and effective training sessions, both in-person and virtual, on a variety of topics, including product knowledge, industry trends, customer success methodologies, and professional skills. Performance and Coaching: Partner with Customer Success leadership to identify performance gaps and develop targeted coaching and training programs to address them. Measurement and Analytics: Establish key performance indicators (KPIs) to measure the effectiveness of the enablement program and use data to continuously iterate and improve. Cross Functional Collaboration: Collaborate with cross-functional teams, including Sales, Product, and Marketing, to ensure that the Customer Success team is aligned with company-wide goals and has the resources they need to be successful. What You Bring: • 7+ years of experience in a customer success, sales enablement, or learning and development role, with at least 4 years in a management capacity (SaaS/B2B/Digital experience is a significant plus)., • Demonstrated experience managing large-scale events or programs, from conception to completion., • Proven track record of designing and delivering successful enablement programs for a B2B SaaS company., • Deep understanding of customer success principles and best practices., • Excellent communication, presentation, and facilitation skills., • Strong instructional design and content development skills., • Data-driven and analytical mindset with a focus on measuring the impact of enablement initiatives., • Ability to thrive in a fast-paced, high-growth environment. Salary Range: $200K-$230K base pay + 20% commission plan ($240K-$276K Potential Annual OTE), plus eligibility to receive a generous Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI_NewYork_NewYork #LI-AG1

Job Description:\n\nIf you are a current YAI employee, please click this link to apply through your Workday account. About the Position We are hiring Assistant Behavior Intervention Specialists (ABIS) in Queens! DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the supports needed, DSPs may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community. YAI's Mission Ready to join our 4,000+ employees in a career at YAI? Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you! Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers. Program Residential Services Location Queens Schedule (Full Time) Sunday - Thursday or Tuesday- Saturday ; 3pm- 11pm Key/Essential Functions & Responsibilities All Assistant Behavior Intervention Specialists (ABIS) perform the following tasks: Performs all duties of a Direct Support Professional (DSP 1 – 3) as indicated in job descriptions, in addition to ABIS duties on a regular basis and/or as requested to ensure the overall supervision, protection and care of individuals in program, assisting in maximizing their strengths, interests and abilities while upholding their personal rights and facilitating activities that provide social capital and connections to the community. Leads the identification, facilitation and scheduling of community inclusion activities for assigned program based on feedback from and needs of persons supported, coordinating resources, securing necessary funds and ensuring that activities are completed and appropriately documented. Supports provision of appropriate, therapeutically documented levels of supervision to ensure and protect the health, safety and well-being of individuals at all times by ensuring updates and changes to levels of supervision for persons we support are regularly communicated to all staff and appropriately documented; may run shift meetings, assigning duties, completing shift sheet and making recommendations to ensure staff are qualified and able to maintain current prescribed levels of supervision. Understands and uses specialized clinical knowledge of person-specific needs and signs or symptoms of ailments/syndromes including mental health/medical conditions to provide effective supports to individuals, identify and escalate concerns to leadership and inform activities, training or specialized education or augmented trainings for staff. Stays up to date with current issues, diagnoses, needs and levels of supervision for the persons supported in assigned program under the supervision of BIS. Works with BIS to identify habilitative, behavioral and psychiatric needs of the persons supported and to ensure all programming and activities relating to clinical interventions are implemented consistently, in accordance with individualized plans. Provides guidance to program staff, setting the appropriate tone and ensuring that the standards of care are followed by modeling excellent counseling skills and interactions with persons supported and through use of person-centered philosophy and tools. Implements Behavior Support Plans, demonstrating understanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation. Trains direct care staff individually, on the floor and/or in groups using the EMOE training system to support effective implementation of habilitative and behavioral programming by program staff through regular observations, direct feedback, communicating clinical rationales and ensuring appropriate data collection techniques. Serves as lead trainer for weekend staff and supports new staff in developing and demonstrating the OPWDD Core Competencies. Participates in the development of treatment plans including individualized habilitative plans, collaborating with BIS to write services, goals, outcomes and/or supports in accordance with the agency philosophy, as determined by assessments of individual needs and learning capabilities. Assists BIS with gathering and collecting data required to conduct formal and informal behavioral and habilitative assessments (written questionnaires, standardized tests, rating scales, baseline data, etc.) by conducting observations and/or soliciting information from other direct support staff, circles of support or other sources, as applicable. Monitors collection of data used to assess progress toward habilitative and behavioral goals, ensuring that new data sheets are accessible to staff at the beginning of each month and that staff are consistently and accurately collecting and documenting data in accordance with established systems by reviewing documentation, retraining staff and following up as needed; may assist with design of data collection systems for habilitative goals. Completes and maintains all required paperwork and documentation for persons supported in appropriate format(s) and file(s) in accordance with applicable requirements including compiling, totaling and summarizing data, writing monthlies describing overall progress and completing person centered materials; reviews and ensures all psychiatric/therapy anecdotals are complete and appropriate and assists other program staff with documentation or compiling information or data, as needed or directed. Attends and actively participates in team meetings as a member of the interdisciplinary team (IDT), consulting with IDT to ensure streamlined and top-quality care and providing feedback or ideas to improve supports and/or program operations and updates or changes relating to data management, assessments or programming requirements. Regularly participates in life plan and other meetings for persons supported and in regional assistant or other clinical team meetings providing information, contributing to agendas and completing tasks or activities resulting from meetings as directed by leadership team (training, assessments, reviews, etc.). Serves as lead on weekend and evening shifts or when otherwise requested, monitoring day-to-day program operations and providing support to staff in the absence of Program Supervisor, Assistant Supervisor and/or BIS. Maintains an awareness of program operations, staff performance and overall condition/wellness of persons supported through regular interactions and observations and by working together with the leadership team to identify and directly address, resolve, recommend actions or solutions and/or appropriately escalating concerns, signs and symptoms, problems or other occurrences. Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and to ensure compliance with YAI policies or other applicable rules or regulations and clinical trainings as recommended by BIS, effectively applying skills or teaching others. Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials. Performs all other duties, as assigned Experienced Assistant BIS may be selected for assignment reporting into the BIS Department, under day-to-day supervision of Program Supervisor and BIS Supervisor performing the following tasks, in addition to the above: Provides support and coverage by performing ABIS tasks for multiple programs across assigned region, with assignments of varying length, frequency and schedule as determined by caseload needs and as directed by BIS Coordinator/Supervisor. Integrates into assigned program teams, demonstrating flexibility in accommodating the needs of each specific program and provides training on behavioral/clinical system to new staff, as needed. Obtains and effectively communicates behavioral/clinical information to interdisciplinary teams and families as directed by the BIS and ensures tracking and completion of follow-ups needed for the people we support across multiple programs. Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) Bachelor’s degree in psychology, social work or closely related Human Services discipline and at least six (6) months of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or supporting adults or children with complex social-emotional, mental health and/or behavior support needs in a group or individual setting (home program, day treatment center, school, ABA environment, etc.) or Formal training, including college coursework in psychology, sociology, human behavior, mental health, special education and/or I/DD and at least two (2) years of experience as described above; or At least four (4) years of experience in a direct care role (e.g. DSP) in a YAI program in good standing; and Working knowledge of behavioral/psychiatric conditions, including the interplay between I/DD and other conditions and ability to effectively gather, document and accurately communicate related information to staff, clinical team and/or external providers; and Exceptional written and oral communication skills including the ability to professionally, coherently and objectively document services provided and summarize progress for billing and tracking purposes and to effectively convey information regarding individuals supported across various levels and with external providers or circles of support; and Ability and willingness to lead, direct and teach others technical skills and/or knowledge, both on-the-job and through formal training in group or individual settings; and Must hold foundational certifications for current service setting: Strategies for Crisis Intervention and Prevention – Revised (SCIP-R), CPR (issued by American Red Cross or American Heart Association) and YAI-issued Approved Medication Administration Personnel (AMAP) certification for residential assignments or Day Services Model Mentorship Training for day assignments. Current YAI employees changing settings must obtain AMAP (for new residential assignment) or Day Services Model Mentorship Training (for new day assignment) and any additional certifications as required by program assignment and persons supported within three (3) months of appointment Newly hired employees must obtain (and maintain) required YAI certifications based on setting and program within six (6) months of appointment; and Must maintain foundational certifications (as described above) and any required program-specific certifications; or Satisfactory equivalent combination of education, experience and/or training; however, all newly hired employees must be at least 18 years old. Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff. Ability and willingness to assist with a variety of supports and ADLs, including regular exposure to and handling of various bodily fluids with limited direction and in accordance with documented plans. Strong clinical skills including the ability to assess and analyze information or draw appropriate conclusions, communicate clinical rationales, effectively compile, compare and aggregate data/information; and interpret information. Ability to remain calm, act assertively and display professional competence and good judgment in stressful situations, including with challenging individuals or behaviors and work in a high energy, fast-paced environment. Proficiency with computers and electronic systems including email, utilizing Workday and/or related systems (DA, etc.) to complete tasks. Ability to work on a full-time basis, including at least one regularly scheduled weekend day and to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized. Ability to travel to regional trainings or meetings at designated YAI locations within assigned region and to locations within NYC metro area on occasion. For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program). ABIS assigned to BIS Department must also meet the following additional requirements: Three (3) years of experience working within I/DD field, including at least one (1) year as an Assistant BIS in a YAI program in good standing; and Ability to regularly travel to several programs within assigned region and work varying schedules/shifts, as needed; and Ability to quickly develop productive working relationships, address team challenges and work effectively with various teams. Preferred Qualification Requirements (desired requirements beyond MQRs above) Active pursuit of a Master’s degree in clinical or treatment field of psychology, social work, school psychology or applied psychology Bachelor’s degree in psychology, social work or closely related Human Services discipline Two (2) or more years of experience working within the field of I/DD Compensation $23.10/hour All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

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