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Department/Unit: Integrated Delivery Systems Work Shift: Day (United States of America) Salary Range: $133,724.95 - $213,959.93 This position is required to be in person and in office. The candidate will be required to attend and host in person meetings. The Director is responsible for overseeing as well as implementing, developing, maintaining, and benchmarking contractual relationships with payers/health plans in the AMHS market. Leading and mentoring, negotiating, continuous monitoring of contract performance, and engaging with internal and external stakeholders to optimize contracts or mediate issues requires the Director to possess exceptional leadership, organizational, analytic, and communication capabilities. The Director ensures the team is leveraging multiple sources of data across the AMHS to facilitate best outcomes. To facilitate this, the Director is the primary liaison with AMHS analytics leadership. The Director oversees and leads the day to day operational, programmatic, financial, and employee related activities, as applicable, under the System Payer Contracting Unit. The Director prepares annual budget target recommendations in conjunction with AMHS Finance and other stakeholders. The Director possesses deep marketplace and payer contracting expertise to meet the high level, multifaceted competencies needed for the implementation and management of payer contracting strategies including building solid external payer relationships on behalf of all entities under the Albany Med Health System (AMHS). The Director independently negotiates with established and new payers including leading economic assessments and overseeing contract implementation aligned with contract terms. The Director is skilled at drafting, analyzing, and negotiating complex payer contracts. The Director develops contract proposals and leads in meetings, negotiations, presentations, and other contracting related functions. The Director mentors and coaches the team building on competencies enhancing professional development and retention. The Director must work within a highly matrixed environment cultivating strong internal working relationships often managing and influencing stakeholders across AMHS including but not limited to physician and hospital clinical leadership, legal, compliance, billing, finance, IT, case and utilization management, quality, credentialing, and other related departments. The Director builds external relationships with payers' senior network management, leads meeting, oversees and/or prepares presentations, and is responsible for meeting budgetary and other established targets. Additionally, the Director continuously assesses payment and market opportunities in alignment with the AMHS Strategic Plan, including risk based/value-based initiatives. The Director concisely consolidates and presents such opportunities to key stakeholders and senior organizational leadership to influence and support AMHS's continued evolution of its payer contracting strategies. The Director works together with the Vice President to continuously evolve AMHS's payer strategies. This position is required to be in person and in office. The candidate will be required to attend and host in person meetings. Essential Duties and Responsibilities • Strategic and Operational Planning, • Contributes to System payer contracting strategic planning, budgets, and evaluation of payer partnerships., • Forecasts and reports on market disruptions; stays on top of national and local payer trends., • Planning and Program Development and Oversight, • Identifies, facilitates, and builds systems and standardized processes to facilitate multi-stakeholder collaboration on payer contracts to achieve best negotiation outcomes., • Develops timely, efficient payer issues escalation processes in support of revenue cycle and/or clinical operations that promotes payer accountability., • Develops payer scorecard initiatives to measure payer compliance with contract terms and overall efficiency of payer operations; leads reviews with payers providing constructive feedback with aligned expectations., • Develops and implements systematic payer contracting processes and procedures in order to ensure timely renewals, appropriate maintenance, and System-wide stakeholder education on contract terms and provisions., • Forecasts and reports on national and local market trends including change management recommendations in the event of a pending market disruption; completes SWOT analyses., • Creates annual goals and objectives for each contracted payer to ensure accountability and responsiveness, • Administrative and Cross-Functional Leadership, • Collaborates with various departments throughout AMHS to ensure payer contracting initiatives are integrated and aligned with broader organizational goals., • Identifies and incorporates innovative payment models and initiatives aligned to enhance patient care and support operations., • Ensures adherence to all federal, state, and local regulations for governing payer contracting, stays informed of the health care regulatory environment to mitigate risks., • Engages staff and other stakeholders in continuous improvement of systems and processes; effectively manages resources, activities, and people., • Influence and Relationship Management, • Exercises influence over payers to advance AMHS's interests, guiding negotiations and contracts towards favorable outcomes., • Builds and manages relationships with existing and potential payer organizations ensuring effective communications and problem solving to maintain satisfactory payer partnerships., • Promotes AMHS's value to payer constituency., • Builds and manages relationships internal to AMHS across disparate departments., • Leads disparate groups in problem solving exercises resulting in favorable outcomes., • Unit, Staff, and Personal Development, • Builds, leads, and develops a team of payer contracting professionals providing training and resources., • Fosters team's growth and sets a high standard., • Ensures the team and self take advantage of leadership training, self-development and learning opportunities. Qualifications • Bachelor's Degree in a relevant subject area such as Accounting, Finance, Business or Health Care Administration - required, • Master's Degree in a relevant subject area such as Business or Health Care Administration - preferred, • 10+ years relevant experience in the management and negotiation of health care payer contracts and network management experience in an insurance or health care setting - required, • three (3) years of experience managing departmental resources including people - required, • Five (5) or more years of management experience - preferred, • Experience working in a health care system and/or large, academic, or complex health care setting that included payer contracting - preferred, • Hospital, physician group and value-based enterprise financial acumen, • Demonstrated leader of people and manager of resources., • Demonstrated success in orchestrating, leading, and overseeing negotiations of complex payer contracts in a competitive market including both new and renewals., • Demonstrated success in overseeing and managing large volumes of high dollar contracts including renewal provisions, day to day compliance and operations, short and long-term projections, and payer relationships., • Demonstrated knowledge of current federal and NYS regulations regarding managed care contracting, as well as the provision and reimbursement of medical services including, but not limited, to Medicare and Medicaid., • Proven skills and knowledge relating to the implementation and management of risk-based and other value-based reimbursement models., • Demonstrated knowledge of the current health care insurance landscape both nationally and locally., • Demonstrated strategic and System thinker coupled with organizational and critical thinking skills who can consolidate and prepare well researched recommendations and articulate prospective needs., • Demonstrated analytic capabilities with the ability to consolidate multiple layers of data, identify correlations, prepare effective reports, interpret and/or present information and data using Microsoft/excel and other tools., • Exemplary interpersonal, verbal, and written communication skills to include the ability to organize, negotiate, resolve conflicts, and build teams., • Ability to operate independently in high pressure situations and manage people and resources effectively in a quick paced, highly matrixed environment; knows how to collaborate effectively and when to seek guidance from SMEs., • Proven leadership showing a history of building positive relationships across disparate teams or organizations, influencing decisions positively, showing sound judgment, high energy, prospectivity, flexibility and focus. Equivalent combination of relevant education and experience may be substituted as appropriate. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Job Description Hueman is actively hiring Nurse Practitioners and Physician Assistants to complete in-home Health Risk Assessments (HRAs) for Medicare and Medicaid members in New York. Nurse Practitioners and Physician Assistants will be required to travel the entire state, with travel to additional states based on the needs of the business. NPs/PAs will complete an average of 30 assessments per week/6 assessments per day. Extended stays away from home location will likely occur. Providers will be reimbursed for travel, mileage, hotel, and meals. Benefits include: • Competitive compensation and travel reimbursement, • Comprehensive home assessment training, • Dedicated patient scheduling assistance, • Medical, Liability, and 401K benefits, • Additional State Licensure Assistance Qualified Nurse Practitioners and Physician Assistants interested in this position will have the opportunity to interact with members in a more intimate setting. Unlike a typical clinic visit, this role allows NPs/PAs to connect with patients on a more personal and effective level. Nurse Practitioners performing HRAs are not required to treat or prescribe in the home. Nurse Practitioner/Physician Assistant Responsibilities • Travel to and from patients’ homes., • Perform comprehensive, non-invasive physical assessments., • Review medical history and ensure accurate and timely documentation., • Conduct medical reconciliation to ensure patient safety and compliance., • Master’s Degree OR commensurate experience and satisfactory completion of NP/PA license, • Active State NP/PA license, • Active National board certification, • Current BLS certification About Hueman At Hueman, we're dedicated to guiding you toward fulfilling career opportunities. We believe that happiness should be a fundamental part of every role in risk assessment. Our opportunities provide flexibility, extra income, and integration into your local healthcare network. If this resonates with your idea of career satisfaction, allow us to assist you in discovering your next healthcare position! #Thistle

Job Description The Teresian House is currently hiring. This opportunity is a Full Time Day position, working 8 am-4 pm! Thank you for considering Teresian House in your choice for employment! The Nursing Home Billing Specialist is responsible for: • Timely insurance verification of all referrals for potential admission to the facility., • Ensuring accurate and timely billing of all services rendered to residents in compliance with NYS Medicaid, Medicare, Mafae Care Organizations (MCO's) and private insurance., • Preparing and submitting claims, resolving billing issues, managing accounts receivable, and working with families and third-party payers to ensure proper reimbursement., • Verifying resident insurance eligibility and insurance coverage using Availity, Epaces and other electronic systems daily., • Preparing and submitting timely billing for Medicare, MCO's, Medicaid and private insurers using electronic and payer formats. Monitor and manage outstanding balances and follow-up on unpaid claims., • Communicating with families, residents and insurance companies regarding account status and unpaid claims., • Maintaining up to date knowledge of Medicare, MCO and NYS Medicaid regulations and billing practices., • Working with other departments to ensure accurate census date and payer sources are maintained., • Assisting with audits and providing requested documentation for compliance and financial reviews., • High School Diploma or GED required. Associate's Degree in Accounting, Business or related field experience preferred., • 2+ years of billing experience in a skilled nursing facility (SNF) or healthcare setting, • Strong knowledge of Medicare Part A/B, MCO's, NYS Medicaid and commercial billing., • Experience with billing software - Point Click Care, • Proficient in Excel and data entry, • Excellent communication and organizational skills, • Ability to manage multiple tasks and meet deadlines, • Previous Nursing Home Billing experience., • Knowledge of claims and experience resolving billing issues., • Experience with SNF benefits specific to rehabilitation., • Excellent starting pay rate with competitive and generous benefits, • Generous paid time off with cash-in options, • Cost-shared health, dental, and optical insurance with a significant employer paid share, • Opportunity for career pathways, • Retirement plan with employer match, • Free meal daily, • Fully paid group life insurance, • Employee Assistance Plan including individual counseling and referral to community services, • Tuition assistance and scholarships! Our mission is evident in the daily interactions our staff have with residents and their families. At Teresian House, we are truly "Where the spirit of love and dedication lives..."

Job Description Seeking Nurse Practitioners with 1+ year of experience to conduct In-Home Health Risk Assessments. What's in it for you? · Flexibility: Operate on your terms. Set your own hours, 7 days a week between 8am-8pm. The role is based on a 1099 Independent Contractor arrangement. · Compensation: Earn $115 for each completed in-home Health Risk Assessment. Each assessment takes 45 mins - 1 hour. Plus, enjoy a $60 daily stipend and a $25 No-show payment. · Location: Pick which counties you want to cover! We have extensive patient volume in the Albany area! About the Role: In this position, you'll be conducting comprehensive Health Risk Assessments for Medicare Advantage patients. Each visit provides an in-depth understanding of a patient's health and well-being that might be missed during regular office visits. From reviewing their medical history to understanding their social environment, your insights will enhance care quality, bridging multiple care gaps in one visit. Our Ideal Candidate: * Board-certified Nurse Practitioner licensed in New York * At least 1 year of NP experience. * Home Health experience Interested? Let's connect! Your expertise could be just what we're looking for to help enhance patient care. Apply to this posting and we’ll be in contact right away. $690-$1150 per day depending on number of assessments completed

Job Description Hueman is actively hiring Nurse Practitioners and Physician Assistants to complete in-home Health Risk Assessments (HRAs) for Medicare and Medicaid members in and around Rensselaer, NY. This unique opportunity adapts to your lifestyle, giving you the freedom to achieve your professional goals on your terms, all while enjoying a schedule designed with your preferences in mind. Whether it be for supplemental income or the desire for community connection, this position invites you to become an integral part of the thriving HRA landscape, fostering connections that go beyond the clinic. Benefits include: • Competitive compensation: $90 or $115 per completed assessment, • Flexible schedule, • Comprehensive home assessment training, • Dedicated patient scheduling assistance Qualified Nurse Practitioners and Physician Assistants interested in this position will have the opportunity to interact with members in a more intimate setting. Unlike a typical clinic visit, this role allows NPs and PAs to connect with patients on a more personal and effective level. Nurse Practitioners and Physician Assistants performing HRAs are not required to treat or prescribe in the home. Nurse Practitioner/Physician Assistant Responsibilities • Travel to and from patients’ homes., • Perform comprehensive, non-invasive physical assessments., • Review medical history and ensure accurate and timely documentation., • Conduct medical reconciliation to ensure patient safety and compliance., • Master’s Degree OR commensurate experience and satisfactory completion of NP/PA license, • Active State NP/PA license, • Active National board certification, • Current BLS certification About Hueman At Hueman, we're dedicated to guiding you toward fulfilling career opportunities. We believe that happiness should be a fundamental part of every role in risk assessment. Our opportunities provide flexibility, extra income, and integration into your local healthcare network. If this resonates with your idea of career satisfaction, allow us to assist you in discovering your next healthcare position! #Purple

Job DescriptionSenior AuditorEmployment Type: Full-Time, ExperiencedDepartment: Financial CGS is seeking a highly skilled Senior Auditor to provide general auditing and accounting services in support of fraud investigations involving potentially complex financial transactions and complex organizations attempting to evade detection. The ideal candidate will develop, coordinate, and draft technical audit guidelines, is proficient in a variety of accounting systems, and practices excellent cross-functional communication throughout investigations. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:-Management experience helpful; experience in litigation environment, experience working with automated litigation support helpful. -Conduct financial analysis by reviewing bank records, wire transfers, ledgers, and other financial documentation.-Conduct open-source intelligence and database research on individuals, business entities, and assets.-Analyze large and complex healthcare claims datasets to identify fraud, waste, and abuse patterns.-Design and run SQL queries, models, and data algorithms to detect anomalous billing trends and patterns.-Extract and manipulate federal health claims data using CMS tools such as OnePI, STARS, Business Objects, and other related platforms.-Prepare analytical summaries, memoranda, charts, and data visualizations to support case development and litigation.-Summarize transaction histories and flag suspicious activities for follow-up.-Evaluate allegations of fraud and provide recommendations to [assistant client attorneys] for determination.-Based on fraud data, assist with development of investigative plans including identifying areas of investigative focus.-Work collaboratively with attorneys and investigators to refine leads and develop investigative strategies.-Deliver oral briefings and written reports to [assistant client attorneys] on findings from healthcare data analytics.-Support development of internal best practices and workflows for healthcare fraud detection." Required Skills: -Undergraduate degree minimum, CPA/MBA equivalent.-Must be a Certified Public Accountant. -MBA or equivalent in accounting or directly related field. -Thorough knowledge of generally accepted accounting principles and generally accepted auditing standards. -Minimum of five years’ experience as an auditor; minimum three years specialized experience in the specific subject matter area involved - for example, Medicare billing and claims systems, or DoD inventory systems. -Extensive working knowledge of appropriate accounting and financial analysis ADP systems and applications. -Excellent oral and written communication skills. -Must be a United States citizenMust be able to obtain a Public Trust security clearance Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionHealthcare Fraud Investigator Employment Type: Full-Time, Mid-Level Department: Litigation Support CGS is seeking a Healthcare Fraud Investigator to provide Legal Support for a large Government Project in Nashville, TN. The candidate must take the initiative to ask questions to successfully complete tasks, perform detailed work consistently, accurately, and under pressure, and be enthusiastic about learning and applying knowledge to provide excellent litigation support to the client. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Responsibilities will Include:- Review, sort, and analyze data using computer software programs such as Microsoft Excel.- Review financial records, complex legal and regulatory documents and summarize contents, and conduct research as needed. Preparing spreadsheets of financial transactions (e.g., check spreads, etc.).- Develop HCF case referrals including, but not limited to:- Ensure that HCF referrals meet agency and USAO standards for litigation.- Analyze data for evidence of fraud, waste and abuse.- Review and evaluate referrals to determine the need for additional information and evidence, and plan comprehensive approach to obtain this information and evidence.- Advise the HCF attorney(s) regarding the merits and weaknesses of HCF referrals based upon applicable law, evidence of liability and damages, and potential defenses, and recommend for or against commencement of judicial proceedings.- Assist the USAO develop new referrals by ensuring a good working relationship with client agencies and the public, and by assisting in HCF training for federal, state and local agencies, preparing informational literature, etc. - Assist conducting witness interviews and preparing written summaries. Qualifications:- Four (4) year undergraduate degree or higher in criminal justice, finance, project management, or other related field.- Minimum three (3) years of professional work experience in healthcare, fraud, or other related investigative field of work.- Proficiency in Microsoft Office applications including Outlook, Word, Excel, PowerPoint, etc.- Proficiency in analyzing data that would assist in providing specific case support to the Government in civil HCF matters (E.g., Medicare data, Medicaid data, outlier data).- Communication skills: Ability to interact professionally and effectively with all levels of staff including AUSAs, support staff, client agencies, debtors, debtor attorneys and their staff, court personnel, business executives, witnesses, and the public. Communication requires tact and diplomacy.- U.S. Citizenship and ability to obtain adjudication for the requisite background investigation.- Experience and expertise in performing the requisite services in Section 3.- Must be a US Citizen.- Must be able to obtain a favorably adjudicated Public Trust Clearance.Preferred qualifications:- Relevant Healthcare Fraud experience including compliance, auditing duties, and other duties in Section 3.- Relevant experience working with a federal or state legal or law enforcement entity. #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Health Insurance Navigator to join #TeamMVP. This is an opportunity to d ive into a role where your passion for community outreach , strategic engagement , and your love for your community can flourish. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company., • The ability to speak more than one language preferred (for example, English and Bengali, Hindi an/or Spanish)., • An Associate degree or equivalent combination of education and related experience., • The availability to work full-time, virtual with daily local travel (some evening and weekend hours required)., • Must have a valid driver's license., • Curiosity to foster innovation and pave the way for growth., • Humility to play as a team., • Commitment to being the difference for our customers in every interaction. Your key responsibilities: • Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP)., • Conduct both individual and group outreach activities to present our innovative health care solutions on- and off-site at various events-from health fairs and community expos to festivals and holiday-themed gatherings-ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories., • Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory., • Generate, track, and convert qualified leads and referrals into MVP customers., • Lead two monthly events that highlight our progressive health solutions directly to the communities we serve, strengthening ties and enhancing our brand's impact., • Navigate the local landscape with required travel , embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint., • Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being., • Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices., • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer. Where you'll be: • Remote with local travel (this role is salary plus incentive and travel reimbursement) Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Bilingual Health Care Sales Enroller to join #TeamMVP. This is an opportunity to d ive into a role where your passion for community outreach , strategic engagement , and your love for your community can flourish. What's in it for you: • Growth opportunities to uplevel your career, • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team, • Competitive compensation and comprehensive benefits focused on well-being, • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. Qualifications you'll bring: • Two or more years in a customer service or sales environment , with some experience in the health care industry such as a hospital, medical office, or health insurance company., • The ability to speak more than one language ( for example, English and Bengali, Hindi an/or Spanish )., • A n Ass ociate degree or equivalent combination of education and related experience., • The a vailability to work full-time, virtual with daily local travel (some evening and weekend hours required)., • Must have a valid driver's license., • Curiosity to foster innovation and pave the way for growth., • Humility to play as a team., • Commitment to being the difference for our customers in every interaction. Your key responsibilities: • Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP)., • Conduct both individual and group outreach activities to present our innovative health care solutions on- and off-site at various events-from health fairs and community expos to festivals and holiday-themed gatherings-ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories., • Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory., • Generate, track, and convert qualified leads and referrals into MVP customers., • Lead two monthly events that highlight our progressive health solutions directly to the communities we serve, strengthening ties and enhancing our brand's impact., • Navigate the local landscape with required travel , embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint., • Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being., • Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices., • Remote with local travel (this role is salary plus incentive and travel reimbursement) Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .

Capital District Psychiatric Center (CDPC) is currently hiring a Licensed Psychologist for their Albany Outpatient Clinic located on their main campus at 75 New Scotland Avenue in Albany, NY. CDPC, a Joint Commission accredited Office of Mental Health (OMH) facility, provides inpatient and outpatient treatment and rehabilitation to adults who have been diagnosed with serious mental illness, outpatient treatment services for children and adolescents diagnosed with serious emotional disturbances, and operates adult community residences in the Albany/Capital District area. CDPC is committed to supporting underserved individuals, organizations, and communities along with activities and initiatives to reduce disparities in access, quality, and treatment for underserved populations. Psychologists assigned to CDPC’s Outpatient Clinic function as part of an interdisciplinary team. Tasks include: • Conducting therapy with individuals who present with a variety of symptoms and diagnoses, • Facilitating group therapies such as DBT, CBT for psychosis, Cognitive Remediation, • Conducting comprehensive psychological and risk assessments, • Maintaining records and documentation, • Providing supervision and mentorship to doctoral level practicum students and Psychology interns, • Consulting on behavioral plans and integration of psychological reports in treatment planning If you would like to join the CDPC team and contribute to a workforce dedicated to public service, we offer a generous benefits package including: • NYS Retirement programs, • NYS medical, dental, and vision insurance, • Excellent opportunities for advancement and professional growth, • Paid time off including vacation, holidays, personal, & sick leave Minimum Qualifications: • Licensed and currently registered as a Psychologist in New York. The Mission of the New York State Office of Mental Health (OMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Office of Employee Relations at (518) 474-6988 or via email at . In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or federally assisted program), you may be terminated from your employment. If appointed you may be required to become an enrolled Medicare provider; obtain and provide to your employer a National Provider Identifier (NPI) number issued by the National Plan and Provider Enumeration System (NPPES); and otherwise actively participate to the degree necessary to allow for your services to be billed through Medicare and Medicaid. If you are appointed and you lose the ability to bill through Medicare and Medicaid, you may be terminated from your employment. Background checks will be required.

SonderMind is a leading mental health care platform revolutionizing therapy services. We are seeking compassionate and highly skilled licensed mental health therapists to join our expanding network. As a SonderMind therapist, you will have the opportunity to meaningfully impact the lives of individuals seeking therapy while enjoying the flexibility and support of our innovative platform. Our therapists are committed to delivering best-in-class care to all individuals by focusing on high-quality clinical outcomes – and finding new ways to use data to help people get better. At SonderMind, we enable clinicians to thrive. Benefits of Joining SonderMind: • Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance, • Free and stress-free credentialing with major insurers: We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months., • Exclusive Insurance Payor Access: Only SonderMind provides complimentary credentialing for both traditional Medicare and Medicare Advantage plans, including Humana and United Healthcare., • Clinical Autonomy: SonderMind values your clinical expertise and empowers you to make informed decisions about treatment approaches, • Supportive Community: Access a network of like-minded therapists, dedicated support from our platform, and ongoing opportunities for collaboration and growth, • Guaranteed Pay: We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-shows, • Thoughtful client matching and dedicated coaches to grow your practice: We help you get paired with individuals who are ideal clinical matches so that you can control and personalize your caseload, and a dedicated coach to help you help your clients, no matter what your specialty, from pediatric to geriatric mental health, trauma, anxiety or addiction, we help you help others, • Professional Development: SonderMind is committed to helping therapists grow professionally, offering ongoing training and resources to enhance skills, • Master's degree or higher in counseling, psychology, social work, or a related field., • Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPC, LCSW, LMFT, LMHC, LCPC, LCSW-C, LISW, or LP). Pay: $86-$116 per hour. Pay rates are based on the provider license type, session location, and session types.

Capital District Psychiatric Center (CDPC), an Office of Mental Health (OMH) Joint Commission accredited facility, is currently recruiting overnight Licensed Social Workers for their Crisis Intervention Unit (CIU). Overnight shift is from 11:00 pm to 7:30 am with a rotating weekend schedule. The CIU provides 24-hour crisis response to children, adolescents, and adults in the Capital Region. Individuals can be referred by a mobile crisis team, law enforcement, outpatient clinics, local hospitals, or individuals can self-present in a time of crisis. Licensed Social Workers will collaborate with a multidisciplinary team to triage and assess individuals in a psychiatric emergency room setting including: • Completing psychiatric assessments with a Physician to determine if the individual would benefit from inpatient psychiatric hospitalization., • Providing verbal de-escalation and participating in interventions as needed., • Triaging phone calls and providing telephonic crisis response., • Securing inpatient bed for individuals in need and facilitating transfers., • Working with insurance companies to gain preauthorization for inpatient hospitalization., • Connecting individuals to outpatient services at the time of discharge., • Assisting in training and orientation of new staff and/or interns. If you would like to join the CDPC Team and contribute to a workforce dedicated to public service, we offer a generous benefits package including: • Competitive Salaries, • Shift differential pay for evening, nights, and weekends, • NYS medical, dental, & vision insurance, • NYS retirement program- Pension and Deferred Compensation, • Access to tuition assistance programs, • Paid time off – 13 paid vacation days in the first year, 5 paid personal days, 13 paid holidays, & paid sick leave, • Excellent opportunities for advancement & professional growth Minimum Qualifications: Licensed and currently registered as a Licensed Master Social Worker or Licensed Clinical Social Worker in New York. Additional Notes: The Mission of the New York State Office of Mental Health (OMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at . In order to be hired and to maintain your employment, candidates cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists. If appointed and subsequently listed as an excluded individual or entity on any of these lists, you may be terminated from your employment. If appointed, you may be required to become an enrolled Medicare provider; obtain and provide to your employer a National Provider Identifier (NPI) number issued by the National Plan and Provider Enumeration System (NPPES); and otherwise actively participate to the degree necessary to allow for your services to be billed through Medicare and Medicaid. If you are appointed and you lose the ability to bill through Medicare and Medicaid, you may be terminated from your employment. Background checks are required.

Sumo Medical Staffing is recruiting for an experienced Psychiatrist to work forensic outpatient shifts with the New York OMH in Marcy, New York (NY) Starting in January, the role offers ongoing work with a competitive market rate and benefits. We will have this contract to bid until August 2026. Forensic Inpatient Psychiatry Role: Provide psychiatric care for Bridgeview residents, including medication management and treatment for sexual arousal (SSRIs, antiandrogen therapy). Collaborate with multidisciplinary teams and maintain compliance with documentation standards. Location: STARC Oakview (CNYPC), Marcy, NY Schedule: Full-time, 40 hours/week | Monday–Friday | 8:00 AM – 4:00 PM Responsibilities • Manage psychiatric medications and treatment plans., • Evaluate established residents at least every three months; assess new residents as needed., • Document in EHR, order medications and labs., • Respond to emergencies (restraints, observation, safety concerns)., • Collaborate with healthcare professionals for continuity of care., • Explain diagnoses and treatments to patients and families., • Refer individuals to other providers when necessary., • Participate in admission, transfer, and discharge planning., • Maintain required documentation., • Consult with other psychiatrists and medical staff., • Provide clinical supervision and training to staff., • Review records for accuracy and appropriateness., • Serve on treatment teams and committees., • Assist in developing and updating psychiatric policies. REQUIRED: NY License, active and unrestricted BC-Psychiatry Enrolled in NYS Medicare/Medicaid 1-year forensic experience. Experience working with individuals with paraphilias and those who have committed sexual offenses is preferred Benefits: • Competitive Market Rate (rate based on availability, experience and certifications), • Housing and transportation needs covered., • Malpractice insurance provided, • Our specialist recruitment team will support you every step of the way through application to credentialing to starting in your new role., • Rewarding referral program – earn extra income by recommending other healthcare professionals to Sumo Medical Staffing.

Job DescriptionJob Title: Epic Tapestry Analyst Job Summary: The Epic Tapestry Analyst is responsible for the build, configuration, implementation, and support of the Epic Tapestry (Managed Care/Payer) module. This role partners with payer operations, revenue cycle, contracting, and IT teams to ensure accurate benefits, authorizations, claims adjudication, and payer workflows. Key Responsibilities: • Configure and maintain Epic Tapestry (Payer/Managed Care) application components., • Build and support benefit plans, products, packages, coverage rules, and authorizations., • Configure claims adjudication logic, reimbursement rules, and payment policies., • Support payer contracts, fee schedules, and coordination of benefits (COB)., • Analyze payer requirements and translate them into Epic system build and workflows., • Perform unit, integrated, and user acceptance testing (UAT); resolve defects., • Collaborate with Revenue Cycle, Enrollment, Claims, and Provider Contracting teams., • Support integrations with Epic HB, PB, Clearinghouses, and external payer systems., • Monitor adjudication errors, work queues, and reports; recommend system improvements., • Provide go-live, postgo-live, and production support., • Create and maintain build, workflow, test scripts, and training documentation., • Ensure compliance with CMS, Medicaid, Medicare, and HIPAA regulations. Required Skills & Qualifications: • Epic Tapestry certification or proficiency (required or strongly preferred)., • 3+ years of experience working with Epic Tapestry or payer systems., • Strong knowledge of payer operations, benefits, claims processing, and authorizations., • Experience with Medicare, Medicaid, and commercial insurance plans., • Understanding of reimbursement methodologies and provider payment models., • Strong analytical, troubleshooting, and communication skills. Preferred Qualifications: • Experience with Epic Resolute HB/PB integrations., • Knowledge of reporting tools such as Clarity, Caboodle, or Reporting Workbench., • Previous Epic implementation or payer-system optimization experience., • Healthcare payer or managed care organization background.

Job Description Rezolut Imaging is seeking a Credentialing Specialist to join our team! Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes. Position Summary The Northeast Credentialing Specialist will be responsible for supporting national payor and facility credentialing support growing Radiology Services Organization. Note: This role will be specifically supporting New York, New Jersey, and Pennsylvania credentialing. As a member of the Payor Contracting and Credentialing team this teammate will be a key contributor to company’s objectives by improving our credentialing execution, management and other special projects.The ideal candidate will reside in the New York or California area. Position Duties and Responsibilities • Own, track, and manage Medicare, Medicaid, and other third-party public and private payor, facility and provider enrollment and credentialing., • Primary point of contact inside and outside of the organization for related questions and requests., • Develop and maintain relationships with new and existing third-party payors credentialing counterparts, • Knowledgeable of credentialing process and best practices as well as staying on top of new trends and respective company impacts., • Track, organize and provide timely update for all credentialing applications., • Problem solves, troubleshoot and research credentialing issues independently., • Partner and support Payor Contracting and Revenue Cycle Management (RCM) departments, patients, etc. with related ad-hoc reporting and analyses as needed., • Creation and updating of guides, Standard Operating Procedures (SOPs), announcements, and other documentation for the department and RCM customers., • Required: at least 2 years of experience in the field or in a related area, • Required: experience with New York Medicare & Medicaid, NYWC and other 3rd party New York payors, • Competent in Excel, Powerpoint, Smartsheet, OneNote, • Nice to have – experience with Credential Stream and Availity, • Prior Healthcare, RCM, Credentialing, or Medical Billing experience is required, • Working knowledge and understanding of Medicare physician reimbursement methodologies is required, • Work collaboratively across multiple functions (Credentialing, RCM, and Payor Contracting), • Highly motivated self-starter who is an excellent team player, • Outstanding organizational and communication (both verbal and written) skills, • Ability to innovate in a fast-growing work environment and comfortable dealing with ambiguity, • Immediately accrue PTO as you work! (Full Time), • 6 Observed Holidays, • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees, • 401(k) Retirement plan

Job Description Capital District Psychiatric Center (CDPC), an Office of Mental Health (OMH) Joint Commission accredited facility, is recruiting Board Certified or Board Eligible Psychiatrists to serve as the Clinical Leads of multidisciplinary treatment teams. As a Psychiatrist at CDPC, you will provide comprehensive, patient centered and recovery focused treatments to individuals with mental illness 18 year of age or older; including: • Conducting comprehensive psychiatric assessments and patient admissions, • Creating treatment plans including medication management, • Obtaining and reviewing appropriate laboratory tests and consulting with members of treatment team as needed, • Providing individual and group psychotherapy, • Supervising Psychiatric Residents and Fellows Minimum Qualifications - Candidates from outside or within State Service can be considered for hire under the Hiring for Emergency Limited Placement – Statewide (HELPS) program if they have a license and current registration to practice medicine in New York State and have certification in psychiatry approved by the American Board of Psychiatry and Neurology (ABPN). OR Candidates from within State Service can be considered for a competitive class appointment if they have one year of permanent competitive or 55-b/55-c service in a title eligible for transfer under Section 70.1 of the Civil Service Law. Psychiatrist 1: License and current registration to practice medicine in New York State, and completion of a training program in psychiatry approved by the ABPN. Psychiatrist 2: License and current registration to practice medicine in New York State, and certification in psychiatry approved by the ABPN. Additional Comments - Psychiatrists at OMH facilities are eligible for: • Psychiatrist Loan Repayment Program offering up to $120,000, • Supplemental income of up to 50% of salary by volunteering to provide evening, night, and weekend coverage, • Defense and Indemnification Protection- broader in scope than typical medical malpractice coverage, • OMH sponsored Continuing Medical Education (CME) Program All OMH employees receive a generous benefits package including: • Excellent opportunities for advancement & professional growth, • Generous paid time off, • NYS medical, dental, & vision insurance, • NYS Retirement programs – NYS Pension and Deferred Compensation Background checks will be required. PSYCHIATRIST 1: $273,549.00 PSYCHIATRIST 2: $285,735.00 NOTE: 1. In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or federally assisted program), you may be terminated from your employment., 2. If appointed you may be required to become an enrolled Medicare provider; obtain and provide to your employer a National Provider Identifier (NPI) number issued by the National Plan and Provider Enumeration System (NPPES); and otherwise actively participate to the degree necessary to allow for your services to be billed through Medicare and Medicaid. If you are appointed and you lose the ability to bill through Medicare and Medicaid, you may be terminated from your employment.

Job Description Tesis Laboratory is seeking a billing professional. Remote work is available. This position is responsible for all molecular genetic laboratory billing and revenue cycle management, thorough insurance benefit investigation of new referrals, a small assignment of collections with a variety of payers, authorization requests, and claim submission. ESSENTIAL DUTIES: • Accurately interprets patient insurance, prescription, and other health-related documentation., • Conducts medical insurance verification and investigations for commercial and government payors., • Communicates with insurance companies, patients, providers, and prescribers to coordinate reimbursement and access solution., • Reviews unpaid accounts to determine status and taking appropriate action to ensure payment., • Reviews all claims for compliance and completeness for claims submissions., • Researches available alternative funding options to reduce patient's financial burden, • Always maintains a high degree of confidentiality due to access to sensitive information., • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department., • Works with customers and affiliates on reporting, best practice, and strategic planning to optimize growth within a compliant environment., • Reviews and designs KPI to ensure proper financial performance of assigned Laboratory clients., • Follows all Medicare, Medicaid, and HIPAA regulations and requirements., • High school diploma or equivalent is required; Undergraduate degree is preferred., • Experience in Genetic Lab Billing, Accounts Receivables, and/or Collections within a healthcare or insurance environment is required., • Computer proficiency -- MS Office and Web-enabled applications strongly preferred, • Customer service skills required., • Understanding of the requirements of Medicaid, Medicare, and Insurance billing for genetic laboratories in all MAC’s is required., • 5 years’ experience with Laboratory medical billing., • 3 years minimum with Cancer Genomics billing., • 1 year with R & D of molecular genetics panels., • Certified Medical coder or biller with AHIMA or affiliated organization., • Experience with managing clients and/or employees preferred.

Job Description Patient Advocate Specialist St. Peter's Hospital, Albany, NY ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent the organization as the on-site contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three to five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences. As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.