Member service representative jobs in Garden City, New York - Page 2Create job alerts

Job DescriptionBenefits: • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly., • Bilingual Spanish preferred.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionBenefits: • Licensing Paid by Agency, • Bonus based on performance, • Competitive salary, • Profit sharing, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Experience in customer service or sales preferred.

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Opportunity for advancement, • Paid time off Start Strong. Learn Fast. Build Your Future. Are you a recent graduate or early-career professional looking to begin a meaningful, stable careerbut unsure of your first step? Do you enjoy working with people, solving problems, and finding ways to help others? Were seeking a Customer Service Representative whos ready to gain hands-on experience in the insurance industry. In this role, youll provide thoughtful support to clients, assist licensed agents, and explore the potential of growing into a licensed insurance sales professional. This isnt just another customer service jobits a launchpad into a respected, opportunity-rich field with a clear path for advancement. What Youll Do • Answer incoming client questions with professionalism, accuracy, and care, • Assist with policy updates, coverage inquiries, and basic claims support, • Keep customer records organized and up to date, • Work alongside licensed agents and team members to meet client needs, • Begin identifying customer needs and how insurance products could help, • Learn the foundations of sales in a supportive, low-pressure setting Why This Role Could Be Perfect for You • Gain valuable, hands-on experience in a professional insurance agency, • A great entry point for recent graduates exploring career opportunities, • Clear pathway to licensed sales roles with room to grow, • Training and mentorship provided by experienced professionals, • Opportunity to explore sales while building confidence in a supportive environment What Were Looking For • Strong communication and interpersonal skills, • Detail-oriented and capable of handling multiple priorities, • Genuine desire to help others and grow professionally, • Comfortable in customer-facing roles (retail, hospitality, or call center experience is a plus), • Willingness to pursue an insurance license (guidance and support provided), • Previous customer service or administrative experience preferred Why Join Us If youre ready to build valuable skills, explore a new career path, and join a team that invests in your growth, wed love to meet you. Apply today to take the first step toward your future in the insurance industry.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Paid time off, • Training & development, • Health insurance, • Competitive salary Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Requirements, • Bilingual in Spanish and English, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: Provide an excellent experience with the ability to serve a member with any request, including new account(s) needs, maintenance on accounts, loan applications and/or teller transactions. Heavily focused on new accounts and servicing in the branch, an MSR is able to drive new members and additional products per member while providing an excellent experience for any member. Responsibilities: • Specific duties include, but are not limited to, the following:, • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs eBranch environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Perform other duties as required Requirements: • High School diploma, • Minimum two years of prior banking or customer service/sales experience Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: • Competitive compensation, medical and dental benefits., • 401K with employer contribution Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Client Service Representative Location: 100% onsite position in the Valley Stream, NY office About Platinum Filings: Platinum Filings is a global leader in due diligence, corporate, and compliance services for industry professionals. Specializing in the searching, filing, and retrieval of public records nationwide and globally, we serve leading law firms, corporations, and financial institutions with disruptive speed and efficiency. At the core of our services are innovation and excellence, backed by proprietary technology that is shaping the future of our industry. Why Join Platinum Filings? Build a career that builds you. With over a decade of fast growth, Platinum Filings is one of the U.S.’s fastest-growing companies. Here, we offer more than jobs; we provide a platform to ignite your passion, build expertise, and chart a path toward professional excellence. Our team-driven culture is founded on collaboration, quality, and innovation, with a high-energy, action-packed, and supportive office environment. We have zero turnover and hire only the best, ensuring a culture where team members thrive and exceed expectations. Your Role as Client Service Representative: As a vital member working directly in our Valley Stream, NY office, you will play a critical role in ensuring a first-class client experience. You’ll handle a variety of responsibilities, including: • Processing corporate filings, lien research requests, and other orders., • Responding to client inquiries via phone and email., • Preparing quotes, processing orders, and working with our fulfillment teams. What We’re Looking For: • Education & Experience: Bachelor’s degree, current college enrollment with evening classes, or equivalent work experience., • Skills: Strong writing abilities, command of the English language, and proficiency in Microsoft Office Suite., • Benefits: Comprehensive package including 401(k) matching, health, dental, and life insurance, paid time off, parental leave, Flexible Savings Accounts, volunteer time off, free snacks, and gym membership reimbursement., • Work Environment: A collaborative, supportive atmosphere that values work-life balance. Powered by JazzHR z8W0x13E9w

Job Description JOB DESCRIPTION MEMBER SERVICE REPRESENTATIVE/MEMBER SERVICE REPRESENTATIVE FLOAT SUMMARY: Provide solutions to Members’ financial needs by suggesting credit union products and services utilizing Island Federal Credit Union’s preferred way of selling, handling problems and inquiries, and performing transactions with accuracy and little supervision in a positive and professional manner. Maintain a thorough knowledge of all credit union services and be available to assist as needed in other areas. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Evaluate new and existing Member’s accounts, services, and credit report. Identify and cross sell credit union services, deposit, and loans products, which provide solutions to the Members’ needs and improve their financial well-being utilizing Island’s preferred way of selling., • Obtain required documentation to process Member loans and input loan applications in XP2., • Obtain required documentation to process and open new membership accounts and/or services., • Process requests for stop payments, share draft copies, wire transfers, certificate changes, statement copies, credit card applications, check orders, resolve Member bill pay issues, address changes, loan questions, etc., • Respond to Member’s requests via phone or mail regarding credit union products, services, and fees., • Interact with Members to resolve inquiries, problems, and complaints., • Perform non-monetary transactions such as deposits, loan payments, transfers, and check withdrawals for Members via phone or in person., • Keep up to date on all new and existing electronic services offered by the credit union. Explain and educate the electronic services to Members., • Adhere to all security procedures as well as all credit union policies and procedures., • Complete and pass all required BSA Training., • Cover reception desk in absence of the receptionist., • Maintain inventory and required audits for safety deposit boxes., • Perform Notary Public duties., • Obtain required documentation and perform Signature Guarantees following all proper policies and procedures., • Accommodate flexible work schedule to meet branch needs, including evenings and weekends., • Assist at Teller platform during peak periods., • Reporting to various in-county (Nassau or Suffolk) locations required and as directed by Management. REQUIREMENTS: • High school graduate or equivalent., • Prior Sales experience., • Teller experience required., • Must possess good communication, supervisory, and organizational skills., • Complete registration with NMLS within 30 days., • Complete Signature Guarantee training within 30 days., • Obtain Lending Authority within 180 days. COMPENTENCIES: • Excellent written and oral communication skills, • Excellent organizational skills, • Ability to prioritize, pay close attention to detail, and coordinate various activities simultaneously., • Ability to communicate with co-workers, management, and business contacts in a courteous and professional manner.

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual Customer Service Representative - State Farm Agent Team Member. Must be fluent in both Spanish and English. Insurance experience is not required, we will train the right person! We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Maintain a strong work ethic with a total commitment to success each and every day. What we provide • Base Salary, • Commission/bonus (once licensed), • Paid time off (vacation after 1 year), • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements • Bilingual Required (Spanish/English), • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Property & Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job DescriptionAbout The Role The Customer Service Representative assists members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, and appeals. The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM – 5PM EST. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Primary Responsibilities • Handle inbound calls from members, medical providers, and others., • Listen to and address customer needs and concerns empathetically., • Answer questions about, network participation, • Ensure first contact resolution when possible., • Update customer files and communicate effectively with teams., • Transfer misdirected requests and offer solutions to non-routine issues., • Contribute to customer satisfaction and business improvement., • Collaborate with other team members., • Adapt responses to caller understanding., • Educate callers and validate their understanding., • Support projects and other departments as directed by management.Essential Qualifications The successful candidate will have experience in a high-volume call center, experience with medical specialties, complaints and appeals and call center responsibilities. Previous experience in a physician’s office, group practice, clinic or hospital-based practices. • High School diploma with some college or business school education preferred., • Basic computer operations knowledge., • Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)., • Strong time management skills., • General knowledge of HIPAA Confidentiality laws., • Quick learner with ability to grasp managed care procedures., • Detail-oriented and dependable., • Effective listening and responding skills., • Flexible and adaptable to changes, with conceptual thinking., • Strong problem-solving abilities., • Excellent attendance and punctuality., • Comfortable performing tasks at a computer/telephone station. XCPc21oNJG

Job DescriptionBenefits: • License sponsership, • Simple IRA matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Parental leave, • Signing bonus Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customerBENEFITS:, • Paid time off (holidays and personal/sick days), • Salary plus commission/bonus, • Simple IRA, • Growth potential/opportunities for advancement within my agency

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Opportunity for advancement We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off Are you passionate about helping others and ready to build a meaningful career with a supportive, tight-knit team? Our State Farm agency in the heart of Manhasset has been proudly serving the community for over 30 years. As a small team of five, we believe in teamwork, integrity, and making a real impact in the lives of our customersjust like a good neighbor should. Why Join Us? Our office is more than just a workplaceit's part of the fabric of Manhasset. I live here, my children grew up here, and Ive built strong relationships throughout our town. I currently serve as a board memberand former multiple-time presidentof our Chamber of Commerce. Giving back is in our DNA. Were proud to uphold the Like A Good Neighbor promise every day, and were looking for someone who wants to grow in a stable career while giving back to the community they work in. ROLE DESCRIPTION: Join a fun, professional and growing team! If you enjoy working with the public, answering questions and figuring out solutions then this could be the right fit for you! Our office is comfortable and bright located in the heart of Manhasset accessible by train or car. We offer flexible scheduling, salary plus bonus, health benefits, a supportive team environment and much more. Apply now and you will see why our staff has been with the agency for 12 to 30 years and the same with our clients who never leave because they love our service! We look forward to connecting with you and will be responsive during steps of the hiring process. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed, • Provide prompt, accurate, and friendly customer service regarding insurance coverages, policy changes, claims and billing clarifications, • Have fun using social media and sponsoring local marketing events to promote our agencyQUALIFICATIONS:, • Dedicated to proactive customer service, • Excellent communication skills - written, verbal and listening, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environmentBENEFITS:, • Hourly pay plus commissions/bonus, • Paid time off (vacation and personal/sick days), • Health benefits, • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • Reimbursement of Licensing., • Donation matching

Job DescriptionPosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonus, • Paid time off (vacation and personal/sick days)Requirements, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Dedicated to customer service, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Bilingual - Spanish preferred, • Property and Casualty license (must be able to obtain) This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • Holiday pay, • Simple IRA, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Team members who help us reach our goals are rewarded not just through commission and bonus opportunities, but also with team lunches, promotional trips, and other exciting incentives that celebrate hard work. Were also committed to giving backI volunteer at a local food bank, and our team actively sponsors youth and collegiate sports programs. As a bilingual team, were proud to serve our neighbors across Long Island and the greater New York City area. If youre growth-minded, community-focused, and ready to build a meaningful career, wed love to hear from you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with James Piscitelli - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.