Mental health policy jobs in Hoboken, New Jersey - Page 18Create job alerts

Job Description Join the opening team behind four bespoke, destination restaurant and bar concepts at the Kimpton Era: a street-level Latin Restaurant & Taqueria, an upscale NY Brasserie, an all-day coffee and cocktail lounge, and an Asian izakaya with 360-degree views of Rockefeller Center and Radio City. Summary: The Line Cook is responsible for preparing high-quality dishes in a timely and efficient manner, ensuring that the kitchen operates smoothly and meets the culinary standards set by the restaurant. Working under the direction of the culinary management team, you play a crucial role in contributing to a positive dining experience for guests. Responsibilities: • Execute the preparation of menu items according to established recipes, portion sizes, and presentation standards., • Handle and process raw ingredients, ensuring proper cleaning, cutting, and marinating techniques are employed., • Adhere to food safety and hygiene guidelines, maintaining a clean and organized workspace., • Utilize various cooking methods such as grilling, sautéing, frying, roasting, and baking to achieve desired flavors and textures., • Monitor and regulate cooking temperatures to ensure consistency and food safety., • Exhibit proficiency in handling kitchen equipment such as stoves, ovens, grills, and fryers., • Acquire a thorough understanding of the restaurant's menu, including ingredient details and preparation methods., • Coordinate with other kitchen staff to ensure the timely preparation and delivery of orders., • Manage multiple orders simultaneously, prioritizing tasks to meet service deadlines without compromising food quality., • Maintain open communication with kitchen staff, servers, and management to relay order details, special requests, and inventory needs., • Collaborate effectively with team members to create a positive and productive work environment., • Conduct regular taste tests to ensure that all dishes meet the restaurant's standards for flavor, seasoning, and presentation., • Report any inconsistencies or quality issues to the chef or kitchen supervisor., • Follow sanitation procedures and guidelines to maintain a clean and safe kitchen environment., • Assist with cleaning duties, including dishwashing, equipment cleaning, and storage organization., • Demonstrate flexibility in handling different stations within the kitchen as needed., • Adapt to changes in the menu, kitchen procedures, or staffing requirements., • Previous experience as a line cook or similar role in a restaurant setting., • Culinary school or relevant culinary training is a plus., • Knowledge of various cooking techniques, kitchen equipment, and knife skills., • Attention to detail and precision in food preparation., • Ability to work in a fast-paced kitchen environment., • Knowledge of food safety and health regulations, • Customer-centric, • Ability to walk and stand for long periods of time. Employment Transparency It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the American with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department. Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.

Job Description Summary: The Prep Cook is integral to the smooth operation of the kitchen, responsible for preparing ingredients and maintaining the kitchen's overall organization. Working closely with the culinary team, the Prep Cook plays a crucial part in ensuring the kitchen is well-stocked, and food is ready for efficient and timely service. Responsibilities: • Wash, peel, and chop vegetables, fruits, and herbs according to established guidelines., • Prepare and portion meat, poultry, and seafood for cooking, adhering to quality and safety standards., • Measure and assemble ingredients for various dishes, ensuring accuracy in quantities., • Follow standardized recipes and procedures to maintain consistency in the quality and flavor of prepared ingredients., • Communicate with chefs and line cooks to understand specific preparation requirements for each menu item., • Monitor and manage inventory levels of perishable and non-perishable goods., • Rotate stock and properly label all items to minimize waste and ensure freshness., • Notify the culinary management team of low inventory levels., • Utilize kitchen equipment, such as knives, slicers, and food processors, safely and efficiently., • Clean and maintain equipment regularly, reporting any malfunctions or issues promptly., • Assist in organizing and maintaining a clean and well-organized kitchen workspace., • Support the kitchen staff in tasks related to food preparation and service., • Follow proper food handling and safety procedures to prevent contamination and ensure the highest standards of hygiene., • Monitor and record food temperatures during preparation and storage., • Work closely with other kitchen staff, including line cooks, to ensure a smooth flow of food preparation., • Communicate effectively with the kitchen team regarding ingredient availability, freshness, and any issues that may affect the preparation process., • Adapt to changes in the menu, production schedule, or kitchen procedures as directed by the chef or kitchen manager., • Be prepared to assist in other areas of the kitchen as needed., • Previous experience as a prep cook or similar role in a restaurant setting., • Culinary school or relevant culinary training is a plus., • Knowledge of various prepping techniques, kitchen equipment, and knife skills., • Attention to detail and precision in food preparation., • Ability to work in a fast-paced kitchen environment., • Knowledge of food safety and health regulations, • Customer-centric, • Ability to walk and stand for long periods of time. Employment Transparency It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the Americans with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department. Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.

Job Description Summary: The PM Line Cook is responsible for preparing high-quality dishes in a timely and efficient manner, ensuring that the kitchen operates smoothly and meets the culinary standards set by the restaurant. Working under the direction of the culinary management team, you play a crucial role in contributing to a positive dining experience for guests. Responsibilities: • Execute the preparation of menu items according to established recipes, portion sizes, and presentation standards., • Handle and process raw ingredients, ensuring proper cleaning, cutting, and marinating techniques are employed., • Adhere to food safety and hygiene guidelines, maintaining a clean and organized workspace., • Utilize various cooking methods such as grilling, sautéing, frying, roasting, and baking to achieve desired flavors and textures., • Monitor and regulate cooking temperatures to ensure consistency and food safety., • Exhibit proficiency in handling kitchen equipment such as stoves, ovens, grills, and fryers., • Acquire a thorough understanding of the restaurant's menu, including ingredient details and preparation methods., • Coordinate with other kitchen staff to ensure the timely preparation and delivery of orders., • Manage multiple orders simultaneously, prioritizing tasks to meet service deadlines without compromising food quality., • Maintain open communication with kitchen staff, servers, and management to relay order details, special requests, and inventory needs., • Collaborate effectively with team members to create a positive and productive work environment., • Conduct regular taste tests to ensure that all dishes meet the restaurant's standards for flavor, seasoning, and presentation., • Report any inconsistencies or quality issues to the chef or kitchen supervisor., • Follow sanitation procedures and guidelines to maintain a clean and safe kitchen environment., • Assist with cleaning duties, including dishwashing, equipment cleaning, and storage organization., • Demonstrate flexibility in handling different stations within the kitchen as needed., • Previous experience as a line cook or similar role in a restaurant setting., • Culinary school or relevant culinary training is a plus., • Knowledge of various cooking techniques, kitchen equipment, and knife skills., • Attention to detail and precision in food preparation., • Ability to work in a fast-paced kitchen environment., • Knowledge of food safety and health regulations, • Customer-centric, • Ability to walk and stand for long periods of time. It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the Americans with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department. Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.

Job Description Join the opening team behind four bespoke, destination restaurant and bar concepts at the Kimpton Era: a street-level Latin Restaurant & Taqueria, an upscale NY Brasserie, an all-day coffee and cocktail lounge, and an Asian izakaya with 360-degree views of Rockefeller Center and Radio City. Summary: The Prep Cook is integral to the smooth operation of the kitchen, responsible for preparing ingredients and maintaining the kitchen's overall organization. Working closely with the culinary team, the Prep Cook plays a crucial part in ensuring the kitchen is well-stocked, and food is ready for efficient and timely service. Responsibilities: • Wash, peel, and chop vegetables, fruits, and herbs according to established guidelines., • Prepare and portion meat, poultry, and seafood for cooking, adhering to quality and safety standards., • Measure and assemble ingredients for various dishes, ensuring accuracy in quantities., • Follow standardized recipes and procedures to maintain consistency in the quality and flavor of prepared ingredients., • Communicate with chefs and line cooks to understand specific preparation requirements for each menu item., • Monitor and manage inventory levels of perishable and non-perishable goods., • Rotate stock and properly label all items to minimize waste and ensure freshness., • Notify the culinary management team of low inventory levels., • Utilize kitchen equipment, such as knives, slicers, and food processors, safely and efficiently., • Clean and maintain equipment regularly, reporting any malfunctions or issues promptly., • Assist in organizing and maintaining a clean and well-organized kitchen workspace., • Support the kitchen staff in tasks related to food preparation and service., • Follow proper food handling and safety procedures to prevent contamination and ensure the highest standards of hygiene., • Monitor and record food temperatures during preparation and storage., • Work closely with other kitchen staff, including line cooks, to ensure a smooth flow of food preparation., • Communicate effectively with the kitchen team regarding ingredient availability, freshness, and any issues that may affect the preparation process., • Adapt to changes in the menu, production schedule, or kitchen procedures as directed by the chef or kitchen manager., • Be prepared to assist in other areas of the kitchen as needed., • Previous experience as a prep cook or similar role in a restaurant setting., • Culinary school or relevant culinary training is a plus., • Knowledge of various prepping techniques, kitchen equipment, and knife skills., • Attention to detail and precision in food preparation., • Ability to work in a fast-paced kitchen environment., • Knowledge of food safety and health regulations, • Customer-centric, • Ability to walk and stand for long periods of time. Employment Transparency It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of qualified applicants and employees with a disability pursuant to the American with Disabilities Act and any applicable state and local laws unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a position or to participate in an interview, please contact the Human Resources department. Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities including essential job functions may change at any time with or without notice, to the extent permitted by applicable law.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advan

Job Description Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in New York City, New York! As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. You're excited about this opportunity because you'll: • Interact with customers to learn how their business works, define success criteria, and build out a customer journey to help them reach their business goals, • Train, onboard, and support our customers in their usage of Dealpath in an effort to ensure adoption, • Produce and deliver web-based and in-person training seminars for customers, • Field phone and email based support inquiries from customers, • Assist with the creation of self-service documentation and video-based training materials, • Work cross-functionally with Dealpath's Sales, Marketing, and Product teams to relay customer use cases, develop success assets, and resolve product escalations, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Help the Customer Success team build out process and success metrics to accelerate the scaling of this functionWe are excited that you are:, • A self-motivated team player, ready to embrace a fast paced, high-growth environment, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issuesQualifications:, • Bachelor's degree or higher, • 1-5 years of customer success and/or account management, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers, and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google SheetsFor Bonus Points:, • Experience working for an enterprise SaaS company, • Experience servicing commercial real estate firms, • Interest in commercial real estate, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy, 3 days in office (Tues/Wed/Thur)., • The estimated pay range for New York City, New York candidates is $95,000 - $100,000 base, & $10,000 - $25,000 variable compensation., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer., • Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes available. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, CBRE, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description The salary range for this position is $34,500 - $36,000 dependent on experience and education. The hours for this position are Monday-Friday 9-5pm based on a 35 hour work week. This position is not remote and requires you to work in person 5 days a week. Travel 10%-15% throughout the NYC and LI area is required. NYS Driver's License is a plus. This position will report to our Manhattan Office. Job Summary The Human Resource Assistant is responsible for supporting the HR Recruitment Team and will participate in posting, screening, processing background checks and tracking new hires. This is high volume, fast paced role that requires a knack for organization, multitasking, customer service and an eye for detail. Must be willing to travel to all 5 boroughs, Nassau and Suffolk Counties Responsibilities • Complete and/or follow-up on various background checks (e.g., Staff Exclusion List (SEL), State Central Registry (SCR), Mental Hygiene Law (MHL), Justice Center Criminal Background Checks, etc., • Assist with biweekly new hire orientation; set-up and preparation, • Conduct Employee Reference Checks, • Assist with submit SCR check requests on a weekly basis, • Prepare for internal interview days; screening, scheduling and follow-up, • Audit new hire packets and request missing documentation/information from Hiring Managers and/or applicants, • Attend internal Job Fairs and external College Career Days, • Conduct, identify, screen candidates and present qualified applicants to hiring managers, • Monitor the on-boarding process and work with the HR team, hiring manager, and the candidate, • Associate’s Degree in Human Resources or higher in a related field preferred, • 1-2 years of Human Resources experience highly preferred, • Familiar with MS Office and Google Apps required, • Highly organized and strong attention to detail is essential, • Outstanding interpersonal and communication skills are required, • Ability to travel to other QSAC sites and job fairs/recruitment, • Ability to maintain high level of confidentiality required, • Punctuality and regular attendance is expected, • Commitment to company values and adherence to policies is expected QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC benefits are terrific and go beyond health and retirement! You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. QSACHP1 For quick apply: Please send your resume to

Job Description Jewelry Stylist (Part Time) - Brooklyn, NYC Our Jewelry Stylist provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person in our Brooklyn, NY showroom location in the Williamsburg neighborhood. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise. At Brilliant Earth, we're passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job DescriptionDescription: Location: Various Apple Montessori Locations (Hoboken: Maxwell, Hoboken: Sinatra, Cliffside Park and Edgewater, NJ) Join Our Talent Network: Director of School –Early Childhood Education At Apple Montessori Schools, Directors are visionary leaders who nurture both students and educators. As a director, you’ll guide the daily operations of the school, support the professional growth of your team, and build strong, collaborative relationships with families. You’ll play a key role in creating a warm, innovative, and inspiring environment where children and staff thrive – shaping the future, one meaningful connection at a time. Why Apple Montessori Schools? Since 1972, Apple Montessori Schools has been committed to the growth of both our students and our employees. Through a supportive, family-like culture and an innovative, enriching curriculum, you’ll make a meaningful impact every single day — in the lives of the children you guide and the team you lead Reputation and Legacy Working at Apple Montessori Schools means joining a legacy of excellence and a trusted reputation. With over 50 years of experience, recognized by numerous accreditations and beloved by families, we’ve been dedicated to guiding children to become kind, successful, and happy individuals. At the same time, we’ve helped shape and nurture the careers of many employees, offering a supportive environment for growth and success. Passion and Purpose As a Director at Apple Montessori Schools, your passion for early childhood education and team development will guide every aspect of your role. Every decision you make, every teacher you support, and every child you nurture contributes to something meaningful — shaping children into compassionate, curious, and confident individuals, while fostering a team of educators who flourish and grow in their careers. Diversity, Equity and Inclusion We believe our differences make us stronger. Apple Montessori Schools is committed to building a community where every individual feels seen, valued, and empowered to thrive – because inclusion isn’t just a policy is who we are. What We Offer You: · Professional Development – Professional Development Days, Apple Academy and Montessori Certification support · Health & Wellness – Medical, dental, vision, life insurance · Paid Time Off – Holidays, vacation, and sick time to ensure work-life balance. · Career Growth – Clear pathways to grow · Tuition Discounts – For your children attending Apple Montessori · Employee Assistance Program – Support for mental health, childcare, financial planning, and more · Employee Recognition & Appreciation – Special events, days of recognition · Referral Bonus – $1,000 bonus for referring successful new team members · Verizon Discount – Save up to 12% on your wireless plan Ready to Lead and Inspire the Next Generation? While we don’t currently have an opening for a director, we’re always eager to connect with passionate leaders in early childhood education who align with our mission. If you're driven to guide teams, foster strong school communities, and shape the future of young learners, we’d love to hear from you. Apply today to join our Talent Network, and we’ll be in touch when a leadership opportunity becomes available that fits your experience and aspirations. Requirements: • Master’s or Bachelor’s Degree required, in Education or in another field with Education-related courses., • Management experience required., • Must complete Montessori Certification within the first year of employment, • CPR and First Aid certified or willing to obtain, • Excellent verbal, written and interpersonal skills with the ability to initiate and maintain working relationships with all levels of staff., • Ability to multitask in a school setting., • Excellent organizational skills and attention to detail., • Computer literacy in Office Word, Excel, Outlook and web-based applications, and proficient in the use of office equipment., • Office based, requires full range of body motion including; bending, sitting, and standing through the required hour work day., • May require working under stressful conditions, and requires flexibility in response to staffing needs. Must be regularly available and willing to work at least required hours per day and weekends as requested.

Job Description Job Title: SY2627 Bilingual (Spanish) Lead Teacher, K-5 Report to: Principal Coaching support provided by: Dean of Instruction Location: Brooklyn, NY (Sunset Park) About the LEEP Academy Familia LEEP Dual Language Academy Charter School serves students in grades K-5. At LEEP our educators use effective instructional techniques to provide a high-quality dual language program, located in Sunset Park, Brooklyn. Our mission is to provide an inclusive and academically rigorous dual language education that empowers students to become bilingual, bicultural, and bi-literate. We are seeking dedicated and passionate educators and staff members to join our committed team. In our classrooms, we provide high-quality, differentiated instruction tailored to meet the personalized needs of every K-5 student. We are committed to serving our diverse community and utilizing families as partners in their student's education. We learn and practice five core virtues: Cariño/Love, Respeto/Respect, Valentía/Courage, Gratitud/Gratitude, and Alegría/Joy. About the Role The Lead Teacher is a dedicated and goal-oriented professional who develops and provides engaging and rigorous instruction. This individual regularly evaluates student progress to drive academic progress. Position Responsibilities • Executes the mission of LEEP Dual Language Academy, • Believes that every child can and will achieve high academic standards, and provides consistent support to our students no matter how challenging the individual situation may be., • Consistently reflects on self, as well as instructional practices, to achieve these academic goals, • Invest several hours per week in professional learning, including personalized instructional coaching, lesson study, co-planning, book study groups and other learning work, • Plans student learning and individual achievements based on long and short-term goals, and program objectives, • Analyze assessment data and use it to inform and differentiate your instruction, • Collaborate with colleagues to share best practices and ensure student mastery of standards, • Maintain close relationships with families, including phone calls and conferences, • Selects and uses effective instructional methods and learning materials, • Establishes a cooperative relationship with all assigned students, • Manages the classroom in a positive manner and keeps students on task through the use of Responsive Classroom practices, • Attends, participates, and facilitates team meetings and professional development opportunities, as well as common planning times, • Prepares, administers, and reviews all required student assessments, • Meets regular and predictable attendance requirements, • Performs other duties, as deemed appropriate by the Principal We offer comprehensive and competitive benefits that promote personal health, wellness, and development for our staff and their families including: • Paid Time off including personal time, sick time, and school breaks (The week of Thanksgiving, 2 Weeks for winter break, February/mid-winter break, and spring break), • Balance Fridays for Sustainability, • Tuition Reimbursement, • Full-Day Professional Development Days, • Grade Team Meetings, • Coaching:, • Live coaching, • One on One coaching meetings, • Comprehensive Health Insurance Plans (including medical, dental, and vision), • Mental Health and Counseling Services provided by Health Advocate and Talkspace, • Pre-Tax Commuter Benefits The starting compensation for this role is between $65,000.00 to $80,000.00 per year. The starting salary will depend on multiple factors including professional experience, education, and certifications. This role is a full-time position. Qualifications • Bachelor's degree and at least 1-3 years of elementary teaching experience., • Valid NYS Teaching Certification or currently on the pathway to certification required., • Fluency in English and Spanish languages., • Firm commitment to student academic progress., • Motivation to work as part of a team and possess a strong sense of personal responsibility. LEEP Dual Language Academy Charter School is committed to a policy of equal treatment for all individuals applying for employment. We do not discriminate on the basis of race, ethnicity, sex, gender, sexual orientation, pregnancy, national background, religion/belief, marital status, caregiver status, veteran status, disability, age, political party, or salary history. If you are passionate about education and excited to make a positive impact in a diverse and multicultural learning environment, we encourage you to apply and join our team at LEEP Academy. Together, we can empower our students to achieve their fullest potential!

Job Description Bedford Stuyvesant Early Childhood Development Center (BSECDC) has been "Rooted in the Community since 1966." A federally funded Head Start program whose mission is to provide high quality, comprehensive early education and family engagement services to families and their children ages 2 to 5 years old. BSECDC embraces a holistic strength-based approach to meet the needs of our earliest learners and their families within the Bedford-Stuyvesant community. POSITION/JOB TITLE: Lead Teacher (UNCERTIFIED OR CERTIFIED) STATUS: Full-Time/Non-Exempt REPORTS TO: Education Site Manager SALARY RANGE: $68,652 JOB SUMMARY: The Lead Teacher supports BSECDC's mission to make a difference in the lives of children, their families, and communities through the delivery of high-quality early education and child development services that promote children's school readiness through growth and development across all developmental domains.The Lead Teacher adheres to all federal, state, and local regulations, as well as BSECDC program policies, procedures, and administrative guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Implement a well-organized learning environment with developmentally appropriate schedules, lesson plans, and indoor and outdoor learning experiences that provide adequate opportunities for choice, play, exploration, and experimentation among a variety of learning, sensory, and motor experiences., • Develop and implement weekly lesson plans, including plans for individualized instruction, in accordance with BSECDC's procedures and the research-based curriculum, that include indoor and outdoor learning experiences to support physical health and development, social and emotional development, approaches to learning, language development and communication, and cognitive development., • Recognize bilingualism and biliteracy as strengths and, for children who are dual language learners, plan and implement experiences to support English language development., • Ensure the physical environment and lesson plans reflect the diversity of the children and families served., • Implement nurturing, responsive, and effective teaching practices to ensure daily learning experiences promote critical thinking, inquiry-based learning, STEM, and reading and writing readiness, as well as children's social-emotional development and universal values of tolerance, compassion, and respect among children., • Use positive guidance strategies to create a peaceful classroom environment where children resolve conflicts using language to express their feelings and opinion., • Expose children to individuals of different cultural lifestyles, genders, and sexual orientations through stories, posted pictures, and discussion., • Plan and communicate effectively with all other classroom staff, including the assistant teacher, exceptional education staff, volunteers, and interns, about weekly lessons, classroom activities, and additional pertinent information regarding children., • Establish and maintain collaborative relationships with families while maintaining professional boundaries to encourage their input and support two-way communication regarding the growth and development of their children., • Conduct two home visits and two parent-teacher conferences per child per year., • Create and adhere to a posted classroom daily schedule that includes sufficient time for established routines such as nap/rest time, meal time, handwashing, toileting, and transition through activities., • Ensure children are engaged in oral hygiene education through daily tooth brushing, stories, skits, and other activities., • Facilitate, observe, and communicate the importance of healthy eating habits through family-style meal time, including ensuring all adults eat with children during meal time., • Conduct all screenings and ongoing assessments of the children in the class, as required, and use data gathered to inform instruction, including individualization, and measure progress towards School Readiness Goals., • Monitor children's daily attendance and communicate with the assigned BSECDC staff member if a child needs additional support., • Support tracking responsibilities of the daily meal count for the CACFP program, as requested., • Maintain active supervision, group size, and ratios at all times indoors and outdoors., • Maintain a safe and healthy environment in the classroom and on the playground, including following all health and safety rules about food allergies, universal precautions, and personal hygiene., • Maintain consistent attendance to support continuity of care for children and families., • Participate in staff meetings, in-service training, coaching, workshops, and staff development programs, as requested., • Ensure complete, accurate, and timely completion of all required data, documentation, and paperwork, including child files., • Follow all applicable BSECDC policies and procedures, including the Standards of Conduct, to safeguard children from abuse, neglect, or exploitation while in the care of the Center., • Implement fully all applicable federal, state, and local laws and regulations as cited in the Head Start Performance Standards, the Head Start Act, IDEA, IFSP, FERPA, ACYFIM, Department of Education, and the NYC Department of Health and Mental Health Licensing Code, Article 47 NAEYC., • Bachelor's Degree with a study plan toward a degree in Early Childhood Education OR, • Master's Degree in Early Childhood Education with NY State Certification OR, • Master's Degree in Early Childhood Education working towards NYS Certification, • Excellent interpersonal, organizational, written, and verbal communications skills The physical demands described below represent only some that must be met to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. • Walk, sit, stand, climb, balance and stoop, kneel, crouch, or crawl., • Regularly lift and move up to forty pounds and frequently lift and move up to fifty pounds., • Use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear., • DC 37 Union, • Competitive Health Insurance, • Retirement, • Life Insurance PRE-EMPLOYMENT REQUIREMENTS • Three (3) reference checks, • Obtain a mandated reporter training certificate (every two years) and other Department of Health and Mental Hygiene (DOHMH) and Head Start Performance Standards (HSPS) training requirements., • Ability to pass Comprehensive Background Clearance through, • Department of Health and Mental Hygiene (DOHMH), • Indentogo, • Department of Education Fingerprinting Screening, • NYS Central Registry, • Sex Offender Registry Clearance, • SEL check, • Full physical examination with updated TB test, varicella, tdap, MMR (fees may apply), • If hired, Bedford Stuyvesant Early Childhood Development Center requires all potential employees to provide proof of full COVID-19 vaccinate It is the policy of BSECDC to provide educational and employment opportunities without regard to race, color, religion, creed, national origin, alienage and citizenship status, age, marital status, disability, sexual orientation, gender (sex), or prior record of arrest or convictions (except as provided by law), and to maintain an environment free of discriminatory harassment, including sexual harassment, or retaliation, as required by civil rights law. ]Another way to say this might be something like, "Recognize and respect the uniqueness and potential of all children, families, and staff; treat their cultures and beliefs with courtesy, respect, acceptance, patience, and empathy," and the idea might be covered in some of the bullets above so this could be removed. Consider adding these physical requirements. This language all seems to be fairly standard for ECE teaching positions. Powered by JazzHR SFczST9V2f

Job Description Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible for driving retention, growth, and customer satisfaction, and for building scalable processes and success metrics that help the Customer Success function scale. This is a people-leadership role for someone who is customer-obsessed, product-focused, and energized by coaching others, improving team performance, and partnering cross-functionally to deliver customer value. What You'll DoPeople leadership, and team development • Manage, coach, and develop a team of Customer Success Managers—setting clear expectations, driving performance, and building a high-feedback culture., • Support hiring, onboarding, and enablement to grow a high-performing Customer Success team., • Create team operating rhythms (1:1s, performance reviews, pipeline/account reviews, best-practice sharing) to increase effectiveness and consistency.Own retention, growth, and customer outcomes, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts; support CSMs in executing strong account plans and renewal motions., • Partner with customers to build a customer journey that helps them reach business goals and realize measurable value from Dealpath., • Identify risks early, lead escalation management when needed, and drive resolution plans to protect renewals and customer trust.Partner with Implementation and deliver onboarding excellence, • Collaborate with Implementation during onboarding to understand each customer's success criteria and system configuration, and ensure a smooth transition to Customer Success., • Build and improve onboarding programs for enterprise and strategic accounts, including new-hire enablement for customer teams.Training, support, and customer enablement, • Oversee the production and delivery of web-based and in-person training programs for customers to drive adoption and workflow mastery., • Support the team in handling customer inquiries via phone and email, ensuring high-quality responses and consistent follow-through.Cross-functional collaboration and scaling the function, • Work cross-functionally with Sales, Marketing, and Product to relay customer feedback, develop case studies, and resolve product escalations., • Lead the development of Customer Success processes, playbooks, and success metrics to accelerate scaling and improve predictability.Required Qualifications, • Bachelor's degree or higher., • 6–9 years of experience in customer success, account management, consulting, and/or commercial real estate-related roles, with experience managing enterprise relationships., • 2+ years of people management experience (or strong team-lead experience with clear coaching and performance ownership)., • Strong written and verbal communication skills, including comfort presenting to senior executive audiences., • Demonstrated ability to manage ambiguity, problem-solve, and drive outcomes in a fast-paced environment., • close attention to detail and accuracy; strong proficiency in Excel / Google Sheets., • Ability to effectively partner and collaborate with technical and non-technical colleagues., • Experience with software renewals, strategic upsell processes, and conflict resolution, • Experience servicing commercial real estate firms, asset managers, private equity, private credit, or investment managers; commercial real estate background. Nice to Have, • Experience building and scaling a commercial Customer Success program, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $138,000–$148,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $172,500–$185,000. This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job DescriptionKeyholder - Full-Time Brooklyn, NY - Williamsburg At Rothy’s, we believe there’s a better way to do business—one that puts the planet and its people first. That’s why we’ve transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel. In our retail stores, clienteling, and genuine connection are at the heart of everything we do. We take pride in building lasting relationships with our customers—getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported. Whether it’s helping someone find their perfect fit or sharing the story behind our sustainable designs, every interaction is an opportunity to deepen that connection. As we grow, we’re cultivating not just a workplace, but a community. It’s a place where careers can grow, ideas are shared, and people feel a true sense of belonging. Every day brings new opportunities to learn, lead, and make an impact—together, as part of a welcoming, inclusive team that celebrates each other’s contributions. About the team: Shopping at Rothy’s IRL is not your ordinary retail experience—so naturally, our Stores team is extraordinary, too. Experts in the fit, wear and sizing of our shoes, these team members provide deep knowledge of every Rothy’s style and out-of-this-world customer service—creating long-lasting brand loyalty. Customers love shopping in our stores due to these exceptional interactions. About the role: As a Keyholder, you will help bring our company values to life by creating a service-first culture on the sales floor and supporting smooth store operations. You’ll act as a role model for your peers, delivering exceptional customer experiences, coaching in the moment, and upholding operational excellence. As part of the leadership team, you may serve as Manager on Duty, ensuring the store reflects our brand standards and values in every interaction. What you’ll do: Customer Experience (80%) * Lead and model Rothy’s Experience through exceptional service and selling on the sales floor by coaching and guiding team members to consistently uphold brand standards * Drive personal and team sales results, by delivering the Rothy’s Experience to all customers and supporting your teammates through coaching and team selling * Create lasting relationships with our customers by engaging in strong clienteling practices * Assist with the execution of in store events and activations that engage the local community, support brand awareness, and drive sales * Support with onboarding and training by reinforcing store standards, SOPs, service expectations, selling behaviors, and product knowledge on the sales floor Team Leadership & Operational Excellence (20%) * Act as Manager on Duty when assigned ensuring daily operations, visual merchandising tasks, and service expectations are being met by all team members * Own assigned areas of responsibility as part of the Division of Responsibility (DOR) program and communicate progress, opportunities, and feedback to store leadership You are: * Guided by Rothy’s values and committed to fostering a welcoming, service driven environment: * Embrace Possibility. We dream BIG, really big * Obsess Over Innovation: We never accept the status quo * Make the Planet Proud. We make the right choice, not the easy one * Collaboration is Key. We’re laser focused on driving results * 18 years of age or older You have: * 1–2 years of retail or customer service experience, ideally with some leadership responsibility * A proven ability to connect with customers and deliver exceptional service * Experience supporting operational tasks such as merchandising, shipment, or stockroom leadership * A desire to grow your leadership skills * Ability to stand/walk an entire shift * Ability to lift, push carry or otherwise move up to 25 lbs * Ability to frequently bending, reaching, stretching, and safely use ladders and step stools * Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift * Availability to work a minimum of 40 hours/week, including peak business days (Fridays, Saturdays, Sundays), holidays, and evening and opening shifts Our benefits: * Generous paid time off * 401k matching * Comprehensive health plans for you and your family * Supplemental mental health benefits * Monthly wellness reimbursement * Employee Discount Program! Pay Range $21.00 - $23.00 per hour Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package. Base pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. Please see our Privacy Policy here

Job DescriptionKeyholder - Full-Time New York City, NY - Upper West Side At Rothy’s, we believe there’s a better way to do business—one that puts the planet and its people first. That’s why we’ve transformed millions of plastic bottles into stylish, sustainable shoes and bags, creating wardrobe staples that look just as good as they feel. In our retail stores, clienteling, and genuine connection are at the heart of everything we do. We take pride in building lasting relationships with our customers—getting to know their style, anticipating their needs, and creating personalized experiences that make them feel truly seen and supported. Whether it’s helping someone find their perfect fit or sharing the story behind our sustainable designs, every interaction is an opportunity to deepen that connection. As we grow, we’re cultivating not just a workplace, but a community. It’s a place where careers can grow, ideas are shared, and people feel a true sense of belonging. Every day brings new opportunities to learn, lead, and make an impact—together, as part of a welcoming, inclusive team that celebrates each other’s contributions. About the team: Shopping at Rothy’s IRL is not your ordinary retail experience—so naturally, our Stores team is extraordinary, too. Experts in the fit, wear and sizing of our shoes, these team members provide deep knowledge of every Rothy’s style and out-of-this-world customer service—creating long-lasting brand loyalty. Customers love shopping in our stores due to these exceptional interactions. About the role: As a Keyholder, you will help bring our company values to life by creating a service-first culture on the sales floor and supporting smooth store operations. You’ll act as a role model for your peers, delivering exceptional customer experiences, coaching in the moment, and upholding operational excellence. As part of the leadership team, you may serve as Manager on Duty, ensuring the store reflects our brand standards and values in every interaction. What you’ll do: Customer Experience (80%) * Lead and model Rothy’s Experience through exceptional service and selling on the sales floor by coaching and guiding team members to consistently uphold brand standards * Drive personal and team sales results, by delivering the Rothy’s Experience to all customers and supporting your teammates through coaching and team selling * Create lasting relationships with our customers by engaging in strong clienteling practices * Assist with the execution of in store events and activations that engage the local community, support brand awareness, and drive sales * Support with onboarding and training by reinforcing store standards, SOPs, service expectations, selling behaviors, and product knowledge on the sales floor Team Leadership & Operational Excellence (20%) * Act as Manager on Duty when assigned ensuring daily operations, visual merchandising tasks, and service expectations are being met by all team members * Own assigned areas of responsibility as part of the Division of Responsibility (DOR) program and communicate progress, opportunities, and feedback to store leadership You are: * Guided by Rothy’s values and committed to fostering a welcoming, service driven environment: * Embrace Possibility. We dream BIG, really big * Obsess Over Innovation: We never accept the status quo * Make the Planet Proud. We make the right choice, not the easy one * Collaboration is Key. We’re laser focused on driving results * 18 years of age or older You have: * 1–2 years of retail or customer service experience, ideally with some leadership responsibility * A proven ability to connect with customers and deliver exceptional service * Experience supporting operational tasks such as merchandising, shipment, or stockroom leadership * A desire to grow your leadership skills * Ability to stand/walk an entire shift * Ability to lift, push carry or otherwise move up to 25 lbs * Ability to frequently bending, reaching, stretching, and safely use ladders and step stools * Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift * Availability to work a minimum of 40 hours/week, including peak business days (Fridays, Saturdays, Sundays), holidays, and evening and opening shifts Our benefits: * Generous paid time off * 401k matching * Comprehensive health plans for you and your family * Supplemental mental health benefits * Monthly wellness reimbursement * Employee Discount Program! Pay Range $21.00 - $23.00 per hour Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package. Base pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements. Please see our Privacy Policy here

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Magnolia House is located in the Brownsville section of Brooklyn serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions as well. Position: Shift Supervisor (Per Diem) Reports To: Assistant Program Manager Location: Brooklyn, NY What The Shift Supervisor (Per Diem) Does: The person filling this position is expected, under general supervision, to ensure the smooth running and supervision of all facility/operations-related staff and services on a day-to-day basis, in order to ensure that all client goals, targets, and performance outcomes are met on a daily/weekly/monthly basis; including the following: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Utilize performance management systems to encourage the ongoing communication process with direct staff in order to develop, enhance, sustain, and improve the employees’ work performance., • Manage and coordinate the day-to-day functions of the facility ensuring programming, rounds, and client care services are occurring., • Implement strategies for effective team performance., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner., • Lead and participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • Prepare performance appraisals for direct reporting staff., • Review and sign time sheets., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May coordinate and facilitate groups and trainings, • May develop content for client programming to maximize contract goals and performance targets., • May conduct initial intake or initial and/or periodic assessments of clients, • May prepare marketing materials for the program., • May reach out and market the program to the community in order to obtain resources for clients., • Task may be modified, expanded and/or assigned over a period of time. Minimum Education/Experience Required: • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification, • Must obtain and maintain CPI (Crisis Prevention) certified, • Bi-lingual preferred. Compensation: $25.75 hourly Status: Per Diem hourly Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR it8DYW09Ji

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The People Department is seeking a Human Resources Generalist. Reporting to the Associate Director of Human Resources Operations, the Human Resources Generalist supports the day-to-day administration of HR operations including onboarding, HRIS data management, benefits coordination, and employee recordkeeping. The HR Generalist implements established HR processes and provides operational support to ensure efficient service delivery across the organization. This role serves as a key operational partner within HR by maintaining accurate HR data, coordinating HR programs, and supporting employees and managers with routine HR inquiries. Responsibilities include but are not limited to: Recruitment Administration and Onboarding: • Administer the applicant tracking system during recruitment cycles;, • Initiate background and motor vehicle checks, drug tests, offer letters, degree verification, job description acknowledgment and wage notices for selected candidates;, • Coordinate preboarding activities and prepare new hires for onboarding;, • Facilitate onboarding orientations and training sessions for new employees;, • Complete employment eligibility verification, including I-9 verification and E-Verify, in compliance with federal regulations; and, • Maintain recruitment and onboarding documentation in accordance with established procedures. HRIS Administration:, • Maintain accurate employee records in the HRIS system;, • Enter and update employee information including hires, terminations, promotions, transfers and any employee changes;, • Generate routine and ad-hoc HRIS reports related to employee data, HR metrics, and operational needs;, • Conduct periodic data audits to identify discrepancies and implement corrections as needed to ensure data integrity;, • Create, update, and deactivate HRIS manager accounts and maintain appropriate system access levels;, • Troubleshoot basic HRIS issues and escalate system concerns to the Senior HR Manager when necessary; and, • Provide guidance and basic training to HR staff and employees on the use of the HRIS system. Offboarding:, • Process employee separations in the HRIS system, including submitting Personnel Action Forms (PAFs);, • Coordinate offboarding procedures by sending departing employees required separation information and next steps, including benefits continuation details; and, • Ensure HR systems and employee records are updated appropriately following employee departures in accordance with organizational policies and record retention requirements. Timekeeping and Payroll Support:, • Understand timesheet codes, timesheet process and timelines to be able to assist programs and payroll team; and, • Resolve timecard discrepancies and assist managers and employees with timekeeping issues and inquiries as needed. Benefit and Leave Coordination:, • Participate in trainings around benefits administration such as medical, dental, vision, 403b etc.;, • Respond to basic employee inquiries related to benefits;, • Assist with benefits administration activities including open enrollment and wellness initiatives; and, • Submit various vendor bills and liaison with fiscal team. Compliance and Recordkeeping:, • Maintain organized employee files and records to ensure HR records meet legal and Center’s retention requirements;, • Assist with HR audits by preparing documentation and verifying data accuracy; and, • Escalate compliance concerns to the Senior HR Manager. Vendor and Administrative Support:, • Enter vendor contracts and invoices into Center’s systems;, • Manage vendor portal access and documentation; and, • Liaise with vendors to resolve operational issues when needed. Internal HR Support:, • Serve as a first point of contact for routine HR questions;, • Support HR projects and initiatives as assigned by the Senior HR Manager; and, • Maintain positive working relationships with staff across the Center. Process Documentation and SOP Support:, • Assist in developing and maintaining Standard Operating Procedures (SOPs) for HR operational processes;, • Document workflows and update procedures to reflect current practices and system changes; and, • Ensure assigned processes are carried out in accordance with established SOPs. Other Functions:, • All other duties as assigned.Qualifications:, • Bachelor’s degree in Human Resources, Business Administration, or a related field with a minimum of 3-4 years of relevant experience or an Associate’s degree with 7-8 years of relevant experience required;, • PHR or SHRM preferred;, • Prior experience with JazzHR and Paycom preferred;, • General Knowledge of Benefits, Employee Relations, Recruitment, and all other functions of Human Resources., • Excellent verbal and written communication skills;, • Excellent interpersonal, negotiation, and conflict resolution skills;, • Excellent organizational skills and attention to detail;, • Excellent time management skills with a proven ability to meet deadlines;, • Strong analytical and problem-solving skills;, • Ability to prioritize tasks and to delegate them when appropriate;, • Ability to act with integrity, professionalism, and confidentiality;, • Thorough knowledge of employment-related laws and regulations;, • Proficient with Microsoft Office Suite or related software; and, • Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.Knowledge, Skills, and Abilities:, • Communication: Exceptional verbal and written communication skills with the ability to convey information clearly and concisely., • Interpersonal Skills: Strong interpersonal, negotiation, and conflict resolution skills., • Organizational Skills: Excellent organizational abilities with meticulous attention to detail and a proven track record of managing multiple priorities., • Analytical Skills: Strong analytical and problem-solving capabilities, with the ability to interpret data and generate actionable insights., • Time Management: Proven time management skills with the ability to meet deadlines in a fast-paced environment., • Professionalism: High level of integrity, professionalism, and confidentiality in handling sensitive information., • HR/Legal Knowledge: Thorough understanding of employment-related laws and regulations., • Technical Proficiency: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to quickly learn and utilize HRIS and other related software., • Adaptability: Ability to handle multiple priorities and work under pressure, demonstrating flexibility and adaptability., • Self-Motivation: Self-starter with the ability to work independently and with minimal supervision, while also thriving in a team environment. Position Location: Midtown Manhattan, with occasional travel within New York City, to Newark, NJ, and to Upstate New York. Compensation: The compensation range for this position is $80,000 - $95,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR nIJynBgEle

Job Description POSITION TITLE: HS Group Teacher DEPARTMENT: Early Childhood Services LOCATION(S): 411 52nd St., Brooklyn, NY 11220 REPORTS TO: Site Director SALARY RANGE: $43,232.64 - $75,891.91 depending on credentials (benefits include life insurance, 401k plan and vacation, personal and sick time-off) DATE: December 2025 SCHEDULE: Monday - Friday, 8am - 4pm, 9am - 5pm, or 10am - 6pm. Schedule may vary due to program needs. JOB SUMMARY: This position serves as a teacher for a preschool classroom with a direct focus on children 3 to 5 years of age. The teacher will work collaboratively with one other teacher to ensure the successful operation of a classroom with a total of 20 children maximum. The teacher also works with a team of other teachers and family members to implement the curriculum to achieve outcomes for children of all abilities. For the start-up phase for 2 years this will be an evolving position. Interim roles and responsibilities will be adjusted and this position requires an individual to be flexible. Job responsibilities will be revisited once all center-based sites are up and running. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • New York State Teacher Certification in Early Childhood Education, • BA/BS in Early Childhood Education - MA/MS in Early Childhood Education preferred - OR - BA/BS in related fields with at least eighteen (18) credits in Early Childhood Education plus experience teaching preschool aged children., • Basic computer literacy in email, word processing and internet navigation., • Clearance through DOI Fingerprint Screening, NYS Central Registry, Sex Offender Registry clearance, 3 reference checks, physical examination with updated TB test, varicella, tdap, MMR (fees may apply), • Obtain Mandated Reporter training certificate (every 2 years) and comply with agency’s policy and procedure regarding identification and reporting of child abuse and neglect, • Obtain First Aid/CPR and Preventive Infectious Diseases certificate within the first year of employment. The teacher will ultimately be evaluated on a combination of skills, dispositions and behaviors, some of which are related to the specific service area of this position and others that represent general expectations of all our program employees. The teacher will demonstrate competency to perform functions that include: • Child Growth & Development: Uses knowledge of the principles of child growth and development to work with children, collaborate with related service areas, and communicate with internal and external stakeholders., • Planning: Develop an individual plan for each child including goal setting based on identified needs and prescriptions for objectives and activities to meet established child outcomes by utilizing Creative Curriculum and TSG assessments., • Program Implementation: Implement daily lesson plans in response to children’s needs and interests incorporating observations, anecdotal record keeping, knowledge of early childhood development and the key experiences, • Family Partnerships: Establish positive and productive relationships with families focusing on a relationship of trust and rapport, • Communication and Service Coordination: Share pertinent information with Family Advocate ensuring coordinated services to meet the needs of individual children and families. Participate in case conferences as appropriate, • Record Keeping and Reporting: Gather and maintain individual, family and classroom data for documentation, on-going assessment, evaluation and recording keeping for successful individual and program planning, which includes observations, anecdotes, • On-going Monitoring and Self-assessment: Analyze child outcomes on classroom basis three times a year, consult with education coordinator and make adjustment to curriculum planning and implementation as needed. Conduct parent teacher conferences 3 times a year. Complete developmental and behavioral screenings within 45 calendar days of the child entry and do and referral as needed for disabilities and mental health. Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least two (2) professional references should be from a former supervisor). Please click on the link provided below or use the link in a search bar and apply online through our career center. No phone calls, please! Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job Description POSITION TITLE: Head Start Group Teacher DEPARTMENT: Early Childhood Services LOCATION(S): Bronx, NY REPORTS TO: Site Director SALARY RANGE: $43,232.64 - $75,891.91 depending on credentials (benefits include life insurance, 401k plan and vacation, personal and sick time off) DATE: January 2026 SCHEDULE: Monday - Friday, 8am - 4pm; 9am - 5pm; or 10pm - 6pm. Schedule may vary due to program needs. JOB SUMMARY: This position serves as a teacher for a preschool classroom with a direct focus on children 3 to 5 years of age. The teacher will work collaboratively with one other teacher to ensure the successful operation of a classroom with a total of 20 children maximum. The teacher also works with a team of other teachers and family members to implement the curriculum to achieve outcomes for children of all abilities. For the start-up phase for 2 years this will be an evolving position. Interim roles and responsibilities will be adjusted, and this position requires an individual to be flexible. Job responsibilities will be revisited once all center-based sites are up and running. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: • New York State Teacher Certification in Early Childhood Education, • BA/BS in Early Childhood Education - MA/MS in Early Childhood Education preferred –OR- BA/BS in related fields with at least eighteen (18) credits in Early Childhood Education plus experience teaching preschool aged children., • Basic computer literacy in email, word processing and internet navigation., • Clearance through DOI Fingerprint Screening, NYS Central Registry, Sex Offender Registry clearance, 3 reference checks, physical examination with updated TB test, varicella, tdap, MMR (fees may apply), • Obtain Mandated Reporter training certificate (every 2 years) and comply with agency’s policy and procedure regarding identification and reporting of child abuse and neglect, • Obtain First Aid/CPR and Preventive Infectious Diseases certificate within the first year of employment. The teacher will ultimately be evaluated on a combination of skills, dispositions and behaviors, some of which are related to the specific service area of this position and others that represent general expectations of all our program employees. The teacher will demonstrate competency to perform functions that include: • Child Growth & Development: Uses knowledge of the principles of child growth and development to work with children, collaborate with related service areas, and communicate with internal and external stakeholders., • Planning: Develop an individual plan for each child including goal setting based on identified needs and prescriptions for objectives and activities to meet established child outcomes by utilizing Creative Curriculum and TSG assessments., • Program Implementation: Implement daily lesson plans in response to children’s needs and interests incorporating observations, anecdotal record keeping, knowledge of early childhood development and the key experiences, • Family Partnerships: Establish positive and productive relationships with families focusing on a relationship of trust and rapport, • Communication and Service Coordination: Share pertinent information with Family Advocate ensuring coordinated services to meet the needs of individual children and families. Participate in case conferences as appropriate, • Record Keeping and Reporting: Gather and maintain individual, family and classroom data for documentation, on-going assessment, evaluation and recording keeping for successful individual and program planning, which includes observations, anecdotes, • On-going Monitoring and Self-assessment: Analyze child outcomes on classroom basis three times a year, consult with education coordinator and make adjustment to curriculum planning and implementation as needed. Conduct parent teacher conferences 3 times a year. Complete developmental and behavioral screenings within 45 calendar days of the child entry and do and referral as needed for disabilities and mental health. Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least two (2) professional references should be from a former supervisor). Please click on the link provided below or use the link in a search bar and apply online through our career center. No phone calls, please! Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER (EOE)

Job DescriptionPURPOSE The Client Advocate supports clients throughout the Victim Compensation Fund (VCF) process by serving as their primary point of contact, helping them gather required documentation, and navigate program requirements. Client Advocates protect client rights by following program requirements, maintaining precise documentation, and supporting alignment with evolving federal program policies. They contribute to successful client outcomes through high-quality work, collaborating cross-functionally, and demonstrating empathy, and communication excellence. JOB RESPONSIBILITIES • Serve as the primary point of contact for assigned clients; clearly communicate expectations with compassion and professionalism., • Collect and process required documentation from clients and third-party organizations with accuracy and confidentiality., • Accurately record and maintain case information in internal systems., • Submit and support client requests (applications, amendments, expedited requests, additional inquiries) in accordance with program rules and within service level agreement., • Respond to client and internal requests in a timely and prioritized manner, balancing daily tasks, deadlines, and broader team goals., • Collaborate with Supervisors, Attorneys, and other departments to ensure accurate and complete claim work., • Utilize CMS and other third-party portals while adhering to data-security and confidentiality standards., • Submit escalations and requests through designated systems and follow internal approval workflows to minimize delays in client outcomes., • Maintain workflow discipline and contribute to process consistency., • Adapt to evolving WTC Health Program, VCF, and internal policy requirements to ensure alignment with current program expectations., • Manage sensitive client interactions with empathy, professionalism, and emotional intelligence to build trust and reduce client stress., • Communicate progress, challenges, and client insights to leadership., • Participate in continuous improvement efforts by identifying opportunities to streamline processes or enhance client experience., • Disclaimer: There are several focuses within the Client Advocate role, but the core functions of the role remain consistent regardless of focus area. Education & Experience • Bachelor’s degree preferred, not required, • 2+ years client-facing experience preferredCore Skills Time Management & Prioritization — effectively manages multiple priorities, deadlines, and client needs in a fast-paced environment • Client Experience Mindset — delivers empathetic, high-quality service that builds trust and supports a positive client journey, • Excellent Verbal + Written Communication, • Technology Adaptability; Comfortable Learning New Platforms and Tools, • Ability to work cross-functionally, • Team-oriented with strong ethical conduct, • Must work on-site Monday–Thursday; Friday optional remoteCOMPENSATION$55,000 - $80,000 WHO WE ARE:Barasch & McGarry is proud to be the nation’s leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community. Barasch & McGarry (the “Firm”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, including status as a transgender individual, actual or perceived sexual orientation, national origin, citizenship or immigration status, marital status, familial status, caregiver status, partnership status, unemployment status, military status, including past, current, or prospective service in the uniformed services, genetic information, domestic violence victim status, sexual or reproductive health decision making, actual or perceived physical or mental disability, height, weight, credit history, or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Powered by JazzHR l02DH0evfU

Job DescriptionWho Are We Derivative Path empowers institutions across the capital markets with innovative, AI-driven technology and expert advisory solutions. Our award-winning cloud platform supports banks, credit unions, private equity firms, hedge funds, asset managers, and insurance companies in managing interest rate, FX, and commodity risks, optimizing hedging strategies, and streamlining cross-border payments. With a client base spanning over 250 financial institutions and leading private equity firms, we deliver scalable solutions that enhance risk management and drive operational performance. Through strategic partnerships with Goldman Sachs, Wells Fargo, FNBO, Q2, and Jack Henry, we provide best-in-class capabilities to help clients achieve their financial objectives in an ever-evolving market. With a team of seasoned professionals comprised of decades of industry experience, Derivative Path offers a flexible, hybrid work environment to its 125+ employees with the ability to work remotely and from one of four offices in San Francisco, New York, Chicago, and Manila. The Company is dedicated to building a diverse environment and has an unwavering commitment to creating a sense of belonging for all employees. The Opportunity We're looking for a talented and driven Associate Director to provide day-to-day support to our client success team. The candidate plays a critical support role in assisting the Head of Client Success, managing operations, executing strategy, and driving performance. This position helps guide daily workflow, projects, and data and quality analysis while aligning activities with organizational objectives. The candidate must demonstrate strong communication, analytical thinking, business acumen, and commitment to the organization's vision. What You’ll Do • Work closely with the client success team on the analysis and resolution of client inquiries related to Derivative Path platform usage and client business processes., • Serve as a first response contact for client and internal operations-related inquiries., • Collaborate with development and product teams to resolve client-related technical issues, contributing to setting up business specifications., • Develop knowledge base documentation related to Derivative Path platforms and procedures., • Implement operational efficiency improvements., • Contribute to projects integrating the derivative portfolios and business processes of clients into Derivative Path platforms., • Develop and maintain internal reporting and dashboards to track client success metrics, operational performance, and service trends, supporting data-driven decision-making, • Motivate team, develop personnel, and help deliver.Qualifications, • Prior experience in client relationship management or client-facing roles (preferred)., • 5+ years of relevant professional experience in finance, fintech, or capital markets., • Background in finance or accounting, with a strong emphasis on capital markets and derivatives, including knowledge of derivative products, trade structures, and trade lifecycle concepts., • Strong analytical and problem-solving skills, with exceptional attention to detail when working with financial data., • High level of comfort working with data-driven tools, platforms, and reporting systems to analyze and resolve issues., • Ability to quickly learn and adapt to new technologies, financial platforms, and evolving workflows., • Excellent written and verbal communication skills, including the ability to explain complex financial or technical concepts to diverse audiences., • Proven ability to work independently, manage multiple priorities, and execute with urgency in a fast-paced, client-facing environment., • Strong collaborative mindset, with the ability to work effectively across Client Success, Product, Engineering, and Operations teams., • Team-oriented approach with a commitment to organizational objectives and long-term client success.Location, • NYC | Walnut Creek, CA | Remote (U.S) Benefits, • Base salary, equity, and annual bonus as part of the compensation package, • 40 hours of sick leave, • 18 days of PTO, • Paid parental leave, • 401K contribution at 3% Derivative Path is an equal opportunity employer and does not discriminate based on any of the following: race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Derivative Path offers a comprehensive benefits package, including health, dental, vision, retirement plan contribution, and a generous paid time off policy. Powered by JazzHR Gur1mHKZd4

Job Description:\n\n Job title: Shift Supervisor Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: July 2022 POSITION SUMMARY: To supervise the facility’s security officers for a designated shift in accordance with HPCDC Policies and Procedures; supervise security staff; and respond to emergency conditions in the facility. The Shift Supervisor will also oversee the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions:The Shift Supervisor report directly to DSS regarding all direct care and/or operational issues and concerns.The Shift Supervisor assumes responsibility of the entire facility in the absence of an Administrator.The Shift Supervisor is responsible for ensuring the facility is managed in a safe and orderly manner.The Shift Supervisor manages the flow of people in and out of the facility including ensuring all clients log in and out of the facility and all visitors register upon entering the facility as well as overseeing the departure and arrival of all children to and from school.The Shift Supervisor is responsible to respond to and report all unusual occurrences and/or incidents within the time sensitive guidelines established by DHS and TSA.The Shift Supervisor is responsible for ensuring all clients comply with the DHS Code of Conduct and Client Responsibility.The Shift Supervisor is responsible to engage clients and staff and intervene whenever noncompliance ensues and/or inappropriate behavior is witnessed.In the absence of facility maintenance staff, the Shift Supervisor is responsible for responding to and addressing any/all facility concerns.The Shift Supervisor corresponds with the DHS/HERO department to ensure that all vacant units are called into HERO as vacant and ready and then accept referrals for new intakes from DHS/HERO.The Shift Supervisor accepts all new referrals and provides the clients with their initial intake into shelter. Included in this is accompanying the client to their assigned unit and ensuring the unit is fit for a new admission. The Shift Supervisor ensures all clients under the age of two are provided a crib upon their entry into the shelter and all new intakes are provided with linen, toiletries, kitchen utensils, and any/all other supplies issued to new clients.The Shift Supervisor provides orientation to all new admissions.The Shift Supervisor oversees the distribution of food from our onsite food pantry.The Shift Supervisor conducts periodic facility evacuations, periodic fire drills, and routine site tours(Walk through) and maintains the required records of all such drills and tours. The Shift Supervisor supervises surveillance of the grounds, facility, and any activities of residents to prevent theft, unauthorized entrances, fire, and accidents. The Shift Supervisor must maintain a visible presence throughout the facility during the entirety of his or her shift.The shift supervisor will conduct a monthly inspection of all fire extinguishers in the building an maintain log recording the monthly check, shift supervisor will also execute a work order for any fire extinguisher deficiencies found. The Shift Supervisor is responsible for ensuring the agency vehicle is properly signed out and all logging information is dually completed.The Shift Supervisor records and reports maintenance needs of the building (i.e. work order request).The Shift Supervisor attends all required staff meetings and scheduled trainings even when scheduled on a shift that is not regularly scheduled for them.The Shift Supervisor mediates client disputes and maintains logs of unusual events or activities.The Shift Supervisor interfaces with relevant public service/community entities, i.e.: police, fire department and hospitals in efforts to obtain emergency services when needed and assumes responsibility for obtaining emergency services when occasions arrive.Work hours are to be arranged with administration to accommodate the needs of the facility. Employment hours may be altered (with as little as two-week notice) depending on the administrator’s and/or facility’s needs. It is understood that coverage must be always provided by a Shift Supervisor, and that the post can never be left unsupervised.Other assignments and tasks may be added at the discretion of the Program Director or upper management.Has respect and consideration for the people being served.Consistently reports to work on time and is ready to begin work at the start of the shiftAlways provides proper notification as per HPCDC’s procedures when late or absent.Demonstrates reliability when on-call. Available to work overtime when necessary (Only non-exempt employees)Demonstrates the ability to recognize priorities in organization of workflow. Able to perform duties independently, with minimal need of direct supervision.Maintains the confidentiality of clients, shelter/programs, agency, and/or HPCDC.Reports to work well-groomed and in compliance with dress code.Wears I.D. badge while on duty.Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers, and co-workers.Reflects commitment to building a supportive work environment and maintains a positive attitude at the workplace and towards job.Projects a good image in dealing with the public and its clients. Is willing to make an extra effort to help build a quality and caring shelter/program. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseLL124F-80 safety Coordinators License within 3 months of employmentCPR CertifiedExcellent communication skills (Both Written and verbal)Will need to demonstrate computer skills and the ability to maintain composure during crisis, emergency situations, and/or during behavioral outbursts.Must always maintain proper boundaries and professional relationships with clients and staff, always. Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Computer skills needed for composing emails on Microsoft applications, accessing the CARES information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. Physical requirements for the Security Guard. Heavy work: Exerting up to 100 pounds of force occasionally (ie. for emergency evacuations and in response to emergencies), and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The visual acuity requirements for the Security Guard (including color, depth perception and field vision).The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures (i.e., security guard, inspection, etc.). The Shift Supervisor will be subject to the following conditions in this position:The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to individuals with unpredictable mental health status’s and temperament. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE _________________________________________________________________ _______________________ Employee Signature Date _________________________________________________________________ _______________________ Supervisor’s Signature Date

Job DescriptionSalary: $64,405 - $68,619 About the organization Citizen Action is a statewide grassroots movement organization that fights for political, social, racial, economic and environmental justice. We work at the grassroots to give people a sense of their own power. We collaborate with organizations and coalitions in communities throughout New York to address critical issues at the local, state and federal levels. About the position Citizen Action is looking to add a Community Campaigns Organizer for New York City to our team. The Community Campaigns Organizer will work directly with community members to basebuild and expand organizational membership through the lens of organizational issue based campaigns. This position will report to the Political Director. Skills/Qualifications: • A minimum of 3 years of organizing experience, with at least 2 of the 3 years experience in a paid, professional role, preference for candidates with experience working on issue campaigns and/or electoral campaigns, • A minimum of 1 year of experience planning and utilizing basebuilding tactics such as phone banking, door canvassing, tabling, facilitation of workshops and meetings, and other such skill areas, • A minimum of 1 year of experience planning and utilizing issue campaign tactics such event planning, lobby meetings, and other such skill areas, • Willingness to learn and effectively use the organizations training methodology - demonstrating the skill, doing shoulder-to-shoulder work with member leaders, tracking/analyzing results, and providing effective feedback., • Commitment to track the progress of basebuilding and outreach work through the use of organizational data systems in order to assess success, • Familiar with Google Drive and Zoom. Preferred experience with VAN, Scale to Win, Mobilize, and Action Network, and a willingness to learn outreach tools., • Displays cultural competency and has a proven ability to connect and relate to people from a wide variety of diverse backgrounds., • Ability to be flexible with work planning and priority setting in order to meet the needs of the organization and the local community, • Ability to work evenings and weekends, • Ability to travel for work commitments What youll do and the impact you'll make • Base Building/Outreach/Recruitment Recruit organizational members. Use campaign issues and electoral campaigns to grow our organization through outreach strategies that grow the dedicated base of volunteers. Develops and employs strategic campaigns at the local level that connect to the statewide priorities of the organization. Create and implement an outreach and recruitment plan to grow our membership base for chapter meetings, committee meetings, mobilization efforts, and campaign tactics. Use organizing tactics such as 1:1s, phone banking, text banking, tabling, and door canvassing in order to grow chapter members. Lead outreach events with members. Focus will be on outreach to directly impacted individuals who can share the stories that amplify the need for change in our issue campaigns., • Leadership Development: Train volunteers and members in strategic education and leadership skills such as strategy development, event planning, media interaction, storytelling, and other areas that build capacity for basebuilding and absorption of new membership in regions. Ensure that leaders in the community have a role and develop their skills in organizing for social change., • Administrative - Manage data requirements, such as entering 1:1s, volunteer activities, turnout, volunteer profiles, and other information into organizational systems.. Work with the Canvass and Mobilization Director to create recruitment phone banks, canvass lists, outreach and recruitment scripts, and other such needs, • Legislative Work to create outreach strategies based on legislative campaigns that demonstrate an understanding of the political profiles of elected officials in regions., • Campaigns - As appropriate, work with staff and members to identify, plan, and execute local campaigns that connect to and benefit the statewide and Federal issue campaign work., • Electoral: Recruit members and leaders to be a part of organizational leadership structures and help identify members to run for political office., • Communications Create content and collect stories for weekly emails, social media, and other communications opportunities, and work with Communications staff to implement campaigns strategies such as letters to the editor, op-eds, and other communications tactics, • Other duties assigned by your supervisor. Preferred: • Able to speak Spanish fluently. Supervisory Responsibility: • This is not a supervisory role. Location This position is a hybrid of remote and in-person. This position reports to the Manhattan office. In-person participation in meetings and events will be required at different locations. Periodic travel across New York State is required. Travel may be required outside of New York State. Travel may include multiple day trips and over weekends. Our Benefits • Working collaboratively in an organization at the forefront of building power across NYS, • Competitive salary, • 100% paid employee monthly medical and vision premiums, • Access to mental health and dental plans, • 401(k) retirement plan, • Monthly cell phone stipend, • Generous paid holidays, vacation time, and paid sick leave, • Organization shutdown weeks in July and December, and Summer Fridays Please note, all benefits are subject to change. Salary: $64,405 - $68,619 Union Affiliation Citizen Action is proud to be a unionized workplace in partnership with Worker Action. This position is a bargaining unit position. Equal Opportunity Employer Citizen Action of NY and The Public Policy and Education Fund are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the most passionate people who want to join our team. People of color are strongly encouraged to apply. Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please let us know if you need assistance participating in the interview process.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Brooklyn Supervised Release, the largest operating project of the Center, seeks to re-engineer the experience of criminal court in Brooklyn, New York, by providing judges and attorneys meaningful alternatives to bail and detention. Operating out of community-based offices, Brooklyn Supervised Release is a team of social service providers, court liaisons, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice. Supervised Release provides pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in doing so, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling. Brooklyn Supervised Release seeks a Community Engagement Specialist. Reporting to the Community Engagement Coordinator, the Community Engagement Specialist will have comprehensive knowledge, understanding, and lived experience successfully addressing foundational needs through local service providers. The Community Engagement Specialist will utilize this expertise to support participants’ attendance at court dates and engagement in services by meeting with participants in the community to provide navigation support and facilitating warm handoffs between Case Managers, SRP Clinicians, and local service providers when referrals are made or mandated by the court. Additionally, Community Engagement Specialists will build and maintain relationships with and knowledge of local service providers. Community Engagement Specialists will leverage this expertise to help ensure case management staff are knowledgeable about local service providers by facilitating in-house information sessions.; Responsibilities include but are not limited to: • Provide support to participants seeking assistance or accompaniment to and from court or social services in the community;, • Develop and maintain relationships with and knowledge of local service providers to understand services, eligibility, intake requirements, and enrollment opportunities and challenges towards the goal of reducing referral barriers and optimizing participant access to services;, • Explore additional service providers to assess quality and accessibility of services offered;, • Develop and provide presentations on local social service agencies to the direct practice teams to share information and guidance to optimize successful, quality referrals;, • Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices;, • Consistent and effective cross-team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise;, • Substantive and comprehensive service to participant;, • Working effectively with the case management and compliance teams to ensure accurate and timely court reporting;, • Conduct regular outreach efforts in the community to engage participants;, • Maintain professional and positive relationships with court staff, judges, attorneys, and service providers;, • Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets;, • Participate in designated trainings upon hire;, • Attend project events, community events, and meetings after hours, as needed;, • Please note that this role is not eligible for clinical hours; and, • High school diploma or equivalent required;, • Comprehensive knowledge of and lived experience with the criminal legal, housing, child welfare, and/or mental health systems preferred;, • Bilingual (English-Spanish) strongly preferred;, • Must be detail-oriented with strong organizational and time management skills;, • Must be able to work effectively independently and as part of a highly interdependent, multi-disciplinary team within a fast-paced and dynamic work environment;, • Ability to work collaboratively and effectively with a variety of program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies; and Position Location: Brooklyn, New York. Compensation: The compensation range for this position is $28.57 - $33.96 per hour, annually equivalent to $52,000 - $61,800 based on a 35-hour work week and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. Note: This position is part of the NOLSW, UAW 2320 bargaining unit. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR M9Xi6fipK4

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director of Outreach, Outreach Specialists in the Outreach Program are responsible for engaging with unhoused individuals in New York City, building rapport, and linking them to essential services and support within the community. The role involves conducting street outreach and connecting individuals to the Total Wellness Program, which addresses physical and mental health needs, and various housing supports to facilitate their transition into permanent housing. The Outreach Specialist will work closely with local service providers, drop-in centers, healthcare professionals, and housing authorities to ensure comprehensive care and effective service delivery. This role requires an individual who is compassionate, resourceful, and committed to empowering unhoused individuals to access the services and supports they need to improve their overall well-being and achieve housing stability. The Outreach Specialist will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conduct homeless outreach and comprehensive assessments of clients’ needs, strengths, and goals through continuous engagement., • Engage individuals in supportive conversations toidentifyand assess their immediate needs and provide appropriatereferralsi.e.Intensive Case Management, ACT Team, etc., • Maintainaccurateandtimelydocumentation of client activities, interactions, progress, and outcomes in electronic database system[s] (AWARDS)., • Coordinate and monitor services with internal referrals and third-party providers, including but not limitedto;medical, mental health, housing, employment, and social support., • Provide ongoing support to individuals throughout their transition, offering guidance and advocacy as they navigate various service systems., • Organizes,maintainsand prepares client charts for intake and discharge., • Advocate for clients to have access to necessary resources and services before, during, and after placement., • Develop individualized service plans in collaboration with clients and relevant stakeholders once clients accept services., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated byprogram., • Assistsin monitoring client medication asrequired., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated byprogram. Administrative • Develop andmaintainrelationships with community service providers, housing authorities, and public health professionals tofacilitatea coordinated response., • Represent Urban Pathways at community meetings, forums and respond to inquiries as needed. Communication • Maintains professional communication both verbally and in writing at all times., • Attend staff meetings, training, and supervisory sessions., • Responds to all communications including telephone, emailand other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • High school diploma or GED required. Associate’s degree preferred., • Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.)., • Strong knowledge of community resources, housing programs, and social services in NYC. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g.Word, Outlook, etc.)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment tomaintainingconfidentiality and upholding ethical standards in delivery service., • Bi/Multi-lingual a plus. Licenses • A valid driver's license isrequired, with an acceptable driving record thatcomplies withour insurance policy standards., • Valid professional licenses and certifications if applicable. Capabilities • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various program sites.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description COURT REPRESENTATIVE QUEENS SUPERVISED RELEASE PROGRAM POSTED: 3/20/2026 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. PROGRAM SUMMARY The Queens Supervised Release Program is the first program launched by the City of New York's Supervised Release Initiative in 2009 and is the model for which Supervised Release Programs have evolved citywide. CJA operates the QSRP in Queens Criminal Court seven days a week, during both the day and night court. The program serves individuals of all ages who are released at criminal court arraignments, who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention but are at risk of failing to appear in court if released on recognizance. QSRP provides pretrial supervision and voluntary social service referrals to a wide array of community-based organizations which offer services including job training, employment, substance misuse treatment, and mental health counseling. Participants remain in the community and are monitored to ensure they attend all court appearances and avoid rearrest with the goal of successful reconnection to their community. POSITION SUMMARY Court Representatives are the first point of contact with CJA services. They coordinate release with court partners, orient newly released participants, and present program eligibility and obligations to both court stakeholders and participants. The Night Shift QSRP Court Representative role is based at Queens Criminal Court during evening and weekend arraignment hours (Wednesdays through Sunday, 5pm to 1am). This role serves as primary CJA contact during night arraignments and provides critical support to participants following a highly challenging period- immediately following arrest, detention and arraignment. This position works collaboratively within a multidisciplinary team of court representatives, court-based social workers, and acts as a vital link between the court and the CJA Case Management team. Success in this role requires the ability to perform effectively in a fast-paced, high-stakes environment, both independently and within a team structure. PRIMARY RESPONSIBILITIES • Screen court calendars, court related documents and Office of Court Administration (OCA) databases to identify prospective clients, including high-risk/high needs participants, pending arraignment., • Appear at night arraignments (including weekends and holidays) to provider Supervised release program information, eligibility criteria and obligations to courts, including responding to on-the-record questions regarding re-arrest and CJA pre-trial Release Assessments., • Maintain strong professional relationships with night shift personnel including defense attorneys, prosecutors, judges, and court officers to maintain CJA credibility., • Collect and organize all court documents needed for case records., • Orient new participants immediately following arraignment ensuring they understand the conditions of their Supervised Release mandate, court conditions and responsibilities through a trauma-informed, culturally sensitive approach., • Conduct comprehensive orientation intakes for newly released participants, flagging risk factors, immediate needs, and behavioral health concerns. Provide crisis support, as needed., • Distributing metro-cards and/or cell phones to clients as needed and maintaining accurate documentation for these processes., • Collaborate with CJA case management, Program Analyst, and daytime Court Representatives teams to ensure seamless transition and comprehensive participant information sharing., • Ensure timely and accurate documentation in database case record and court tracking systems including entering participants demographics, contact information, court-imposed conditions, special circumstances, and next court proceeding information., • Track program compliance for participants who have been rearrested, via case manager and provide verbal compliance updates to the courts at arraignment, as requested., • Appear during subsequent court dates to provide compliance updates to the Court and collect information regarding any updated conditions or mandates imposed post-arraignment., • Participate in regular team meetings, supervision and professional trainings identified by management, • Perform other related duties as assigned by Supervising Court Representatives and Senior Manager of Court Operations. QUALIFICATIONS • Bachelor's degree, required., • Minimum of 2 years' experience working withing the criminal legal system, direct service delivery or working with those impacted by the legal system. Current CJA employees with at least 2 years of experience as a Pretrial Associate or Court Services Coordinator are encouraged to apply, • Ability to obtain Office of Court Administration (OCA) Secure Pass for court access, • Strong understanding of the criminal legal system, including its structure, procedures, and NYS bail reform statutes, with the ability to explain those processes- such as bail proceedings, court appearance, orders of protection- to justice impacted individuals in a clear and accessible way., • Knowledge of trauma informed principles and ability to support individuals in acute distress, • Experience working with individuals impacted by the legal system, unhoused or have behavioral health needs., • Excellent communication skills with the strong ability to remain calm and professional under pressure., • Detail oriented, thorough and accurate in completion of all documentation, • Computer proficiency in entering participant's information into databases with the ability to quickly adapt to changing technology, • Ability to effectively navigate and use Microsoft Teams and Microsoft Outlook., • Proficient in the use of video technology to virtually appear in court as needed SALARY: $67,166 + night differential pay SHIFT: Wed- Sunday (Monday and Tuesday off) 5PM to 1AM Note: This role is 100% in person *Internal applicants must be 1 year in their current roles and in good standing (no disciplinary action within the last 90 days) to apply. CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Note: Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description The Co-op School was founded in 2003 by a group of parents who saw the need for a high-quality and affordable preschool option in the Clinton Hill and Fort Greene neighborhoods. Since then, the Co-op School has matured from a small, parent-run playgroup to a fully staffed and licensed non-profit school. After residing in two prior homes in Clinton Hill, The Co-op School moved into 87 Irving Place in the fall of 2009. In 2011, The Co-op School launched the first kindergarten class of its elementary program at 40 Brevoort Place. In 2019, we opened our doors at 644 Gates Avenue in the Bedford Stuyvesant neighborhoodin a 3,500-square-foot building with a double-height gym, a rooftop library, and two playgroundshousing our preschool, lower school, and middle school students under one roof. OUR MISSION The mission of The Co-op School is to inspire passion and teach children to become protagonists in their own educational journey by fostering their innate sense of curiosity and creativity. The Co-op School facilitates joyful learning through a unique and rigorous constructivist approach that listens to and honors the individual interests and strengths of each child. The Co-op School doesnt just belong to the students and educators but extends to the family community as a whole. It belongs to those who participate in it and is a more resilient and creative place because of it. JOB SUMMARY Assistant Teachers share with the Head Teacher the task of maintaining and organizing materials and preparing for the week's lessons. Assistant Teachers also spend a great deal of time helping their students with classwork and projects, as well as facilitating social interactions between students. All Assistants have opportunities to teach small and large group lessons alone or with the assistance of the Head Teacher. Assistants partake in the planning of the curriculum for the week or the month and have the opportunity to plan and execute their own unit of study at some point during the year. While communicating with parents and guardians via email, telephone, or in person is usually the responsibility of the Head Teacher, they should also be included in family communication. Assistants participate in parent conferences and contribute to the writing of student reports. Assistant Teachers attend staff meetings, curriculum nights, teacher meetings, and planning after school one hour a week. Responsibilities (in collaboration with the lead teacher): Instructional Planning, Preparation, & Communication • Working with the Division Head and Teachers to ensure The Co-op Schools mission and values are upheld inside and outside the classroom, • Working with the Division Head and Teachers to ensure that The Co-op School maintains a healthy and safe environment in which the children can learn, play, and grow, • Assisting in fostering an open forum of communication between the staff and Co-op parents and guardians, • Working with the Administration and Teachers to ensure that all families and children are warmly greeted during drop-off and pick-up times, • Implementing an age-appropriate curriculum that embodies social-emotional learning, inquiry-based social studies, literacy, and math skills, • Assisting Lead Teachers in prepping, implementing, and planning lessons, • Updating displays of current projects around the classroom, • Working collaboratively with the Lead teacher to provide student observations, • Documenting learning experiences and conversations among peers, • Supporting lead teacher with the student documentation process, • Working collaboratively with the lead teacher to provide data for developmental progress reports and narratives, • Assisting in class and behavior management of class, • Teaching class if the lead teacher is absent and the Division Head is unable to find a substitute Professional Growth • Participating in all professional development provided to the staff within or outside of the school, • Meeting weekly (1 hour after school) with the teaching team to plan, update documentation, and maintain a clean learning environment, • Attending monthly staff meetings, open house, curriculum night, professional development, and parent-teacher conferences (twice a year), • Meeting with the Division Head to discuss lesson planning and provide classroom updates, • Exhibiting willingness to participate in the development and implementation of new ideas and teaching techniques, • Engaging in activities that promote professional growth, • Working with the Division Head and colleagues to grow, practice, asking questions, and working through lesson planning collaboratively Relationships with the School & Colleagues The Co-op teachers are a part of the educational program in and about the building, including parent meetings, staff meetings, and teacher support. Teachers are expected to maintain a positive and supportive attitude in regard to the program. Teachers are also encouraged to establish and maintain harmonious and cooperative professional relationships with all staff members. These roles include and are not limited to: • Exhibiting a cooperative attitude toward students, parents/guardians community, and school personnel, • Sharing ideas and techniques for improving instruction with one another and the ability to accept and offer constructive criticism, • Collaborating and implementing projects, either in teams or in study groups, • Following the prescribed process for communication within the school system, daily Edsby checks and posts, • Responding to any emails in a timely fashion (within 24 hours), • Working on classroom projects and supporting school events by attending when possible (i.e. Gala, spirit days, Town Hall, Potluck, Book Fair, Open House, School Tours) School Operations and Safe Environments • Thoroughly cleaning and organizing classroom spaces, • Informing the Administration if there is a health and safety concern QUALIFICATIONS • Passionate about working with children, • 2-3 years experience working with children, preferably working in a school setting, • Bachelor/Master degree required - Ideal candidate has or will have a degree in early childhood or, • elementary education, • Enthusiasm for the opportunities and challenges inherent in working with children Level: Full Time Union Position Start Date: November 2025 This Position reports directly to the Lower School Divison Head TO APPLY: Send your resume to the Director of Human Resources, The Co-op School COVID-19 Vaccination Policy: We appreciate your interest in employment at The Co-op School. We would like to note that the School has a mandatory COVID-19 vaccination policy, which requires all faculty and staff to be fully vaccinated. Proof of vaccination is required. The Co-op School is an equal opportunity employer. We prohibit discrimination against any employee or applicant for employment on the basis of race, creed, color, citizenship, national origin or ancestry, religion or religious practices, sex, age, marital status, sexual orientation, physical or mental disability, prior arrest or conviction record, genetic predisposition or any other basis prohibited by federal, state, or local laws. Our policy extends to all employment practices including but not limited to, hiring, transfer, promotion, training, compensation, benefits, lay-offs, and termination.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The Staten Island Justice Center (SIJC)offers an array of programming for both youth and adults in Staten Island, focusing on engaging those with current or past justice involvement or at-risk of justice-involvement. SIJC operates diversion, alternative to detention and incarceration, supervised release, reentry, mental health and wellness, workforce development, peer-led restorative justice and leadership development programs. The Justice Center’s youth justice initiatives provide judges, prosecutors, and defense attorneys with alternative community sentencing options that hold individuals accountable in a way that is meaningful, proportionate, and restorative. The goal is to provide participants with individual and group services that help them to avoid future contact with the justice system and promote swift case resolutions that bolster public confidence in justice. SIJC is seeking a Youth Engagement Specialist who will support as a Mentor in working with youth justice initiatives participants ages 13 to 18. Reporting to the Youth Justice Initiatives Program Manager, the Youth Engagement Specialist will develop and oversee mentorship programming activities—including group workshops and individual mentorship sessions. These activities will take place virtually, on-site, and in the community. The Youth Engagement Specialist will work individually and with a team to assist participants in addressing the individual and societal factors that may impact their behavior. Responsibilities include but are not limited to: • Engage in one-on-one relationships with mentees and their families, including, but not limited to, scheduling and facilitating individual mentorship meetings in participant's homes and in the community several times per week and scheduling and participating in family events and outings;, • Facilitate group programming including, but not limited to, community engagement projects, group outings, weekly trauma informed group sessions, restorative justice circles, and workshops on topics related to positive youth development and skill-building, and leadership development;, • Carry out accurate and adequate case planning for mentees, including scheduling and participating in meetings related to mentees' well-being, as well as family team meetings, school meetings, meetings with external service providers, court appearances, and probation meetings, among others;, • Assist with monitoring youth compliance for mentees, including curfew monitoring, educational outreach, and weekly programming activities with probation, court mandates and disposition orders and maintain consistent communication with family and criminal court stakeholders such as lawyers, probation officers, and judges;, • Act as point person for participant’s support system—such as family members, neighborhood supports, and school staff— as needed;, • Utilize online databases to track participant activities and outcomes;, • Operate company vehicle in the community for community outreach and immediate client engagement and drive participants to referred services when needed;, • Help with loading and replenishment of materials needed in the vehicle;, • Provide coverage and support for other SIJC youth programming as needed;, • Participate in SIJC all-staff meetings, committees, and staff development activities;, • Attend SIJC events or community meetings after hours or on weekends; and Position Type: Full-time, in-person position working 5 days per week. Candidate must be able to work a flexible schedule including evenings, holidays and weekends. Position Location: Staten Island, New York. Compensation: The compensation range for this position is $52,000 - $59,900 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR 6hK13QsRtJ

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionCompany Description Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe covers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Believe is a simplified joint-stock company under French law. Ready to set the tone with Believe ? Job Description The Customer Care and Support Partner is the primary operational point of contact for US Labels and Artists, responsible for handling inbound requests and driving end-to-end resolution across distribution operations, royalties/reporting, and rights-related topics. This role blends structured ticket-based support (triage → resolution → escalation) with customer education and enablement, ensuring customers get timely, accurate answers and can operate autonomously using our tools and resources. You will work closely with Label Managers and cross-functional partners to resolve operational issues efficiently, improve the customer experience, and ensure a high standard of support across the partner lifecycle. Key Responsibilities 1. Case Management & Resolution (Day-to-day Support) * Manage customer requests across email and ticketing systems, ensuring clear documentation, correct categorisation, and professional follow-up. * Troubleshoot and resolve common operational issues; coordinate internally to unblock complex cases (e.g., platform/delivery issues, reporting questions, rights-related escalations). * Apply standard workflows, templates/macros, and internal knowledge to deliver consistent, scalable responses. * Identify trends and recurring issues; flag risks and repeated pain points to improve customer experience and reduce repeat contacts. 2. SLA, Quality, and Customer Experience * Prioritise work based on SLA and customer impact; manage workload to meet agreed service expectations (response/resolution discipline) without compromising quality. * Maintain a high standard of written communication: clear, accurate, empathetic, and action-oriented. * Escalate effectively when needed, with appropriate context, documentation, and recommended next steps to support timely resolution. 3. Customer Onboarding & Enablement * Support onboarding and training for Artists and Labels on Believe's tools, helping partners use the platform effectively and confidently. * Contribute to customer education through walkthroughs, FAQs, and other support materials to increase self-serve and reduce avoidable ticket volume. 4. Knowledge Base & Continuous Improvement * Create or improve internal/external knowledge articles, templates, and standard operating procedures based on real case learnings. * Share support insights with Product andOperations to help inform process improvements, tooling enhancements, and clearer customer guidance. 5. Cross-functional Collaboration * Work closely with Sales/Account teams to align on customer context and communication. * Coordinate with internal stakeholders (Finance, Content Ops, Product, Contracts & Rights) to resolve issues and help prevent recurrence—acting as the customer’s operational advocate. Qualifications * 5+ years of experience in content operations, digital distribution, or label services, or a related music operations/support environment * Strong case management and organizational skills * Excellent written and verbal communication skills * Detail-oriented with strong analytical and problem-solving capabilities * Ability to manage multiple cases in a structured and prioritized manner * Experience with Salesforce, JIRA, or ticketing systems is a plus * Strong proficiency in Microsoft Office tools (Excel, Word) * Familiarity with digital platforms, music distribution, or rights management is strongly preferred. * Ability to explain operational or technical issues clearly to non-technical stakeholders Core Competencies * Ownership mindset and accountability * Structured and SLA-driven execution * Client-centric and solution-oriented * Process adherence with improvement mindset * Cross-functional collaboration * Continuous learning and adaptability Additional Information Salary transparency: Believe is committed to fair and equitable compensation practices. The base salary range for this position is $59,280 - $88,920. The final salary offer will be determined by a variety of factors, including the candidate’s relevant experience, specialized skills, internal equity, and specific work location. This range represents our good faith estimate at the time of posting. Where you'll be This role will be based out of our Brooklyn, NY or Nashville, TN office. Believe operates on a hybrid model giving our teams flexibility and choice in how they work. Employees have the option to work from our office 8 days per month on a flexible schedule organized at the department level. Other Duties Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Set the tone with us. Working at Believe means having individual and collective impact in a fast-growing company! At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. We have two hearts at Believe – our People and our Artists. We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. ROCK THE JOB * Tailor-made training and coaching program * Remote working policy * A wellness program “Pauses” with many activities and animations in-house * Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist * A healthy and eco-responsible company restaurant * Individual or family health insurance SING IN HARMONY * Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet. * Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint * 5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Director owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Atlantic House Men’s Shelter located in the Brownsville section of Brooklyn serves 200 single men at any given time. The majority of these clients are dually diagnosed with mental illness and substance abuse. Position: Shift Supervisor Reports To: Assistant Program Manager Location: Brooklyn, NY What The Shift Supervisor Does: The person filling this position is expected, under general supervision, to ensure the smooth running and supervision of all facility/operations-related staff and services on a day-to-day basis, in order to ensure that all client goals, targets, and performance outcomes are met on a daily/weekly/monthly basis. • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution-based manner., • Participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients., • Provide all required information for shift reports to CAMBA management and/or to funders., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May conduct initial intake or initial and/or periodic assessments of clients, • May reach out and market the program to the community in order to obtain resources for clients., • Require TB results prior to start date, • Attestation for State Central Child Abuse Registry, • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification Status: Full-time (40 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR itpXW4J4Dx

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point. Want to get paid to become a piercer at Studs? Apprentices undergo a minimum 6-week paid piercing training program inclusive of classroom style learning, observation, and hands-on training. We are looking for Apprentices to join our training program that will kickoff for the first 6 weeks in one of our studio locations. Upon successful completion of the program, graduated Apprentices will become eligible for part-time or full-time Associate Piercer positions at one of our NYC studios. Hourly Rate: • Graduated apprentices make $24/hour as Associate Piercers, plus tips, • During the 6-week training program, apprentices make $18/hour, plus tips Key Responsibilities: REVENUE • Service Oriented, • Embodies our performance-oriented culture by meeting and exceeding expectations, • Serves as a brand ambassador: educates clients on the unique Studs' experience through our selling cycle, • Decision Quality & Execution, • Leverages Studs' resources and policies in decision making, • Becomes well-versed in piercing operating procedures and regulations to ensure client experience and work safety standards are met, • Integrity, • Prioritizes Studio compliance and is accountable to standard operating procedures and company policy, • Admits mistakes and is not afraid to escalate when help is needed, • Lives out our Core Values, • Shows consistency by providing best in class service to everyone in the Studio, • Provides solutions-oriented feedback and is open-minded to receiving it Requirements: • 3 years of relevant work experience, • At least two years as a Medical Assistant or Phlebotomist (performing venipunctures and/or finger sticks) preferred, • Full Time:, • Must be available to work a flexible schedule up to 5 days per week (32+ hours), including evenings, weekends, and holidays. Must maintain consistent availability, • Weekend availability (Friday, Saturday, Sunday) is required, excluding approved PTO, • Schedules may vary based on business needs, and Full-Time employees are expected to prioritize Studs as their primary employment commitment, • Part Time:, • Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays, • Must have availability to work on Saturday and Sunday, excluding approved unscheduled time away, • Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations, • Must pierce a minimum 18 appointments a day, • Must be able to visually inspect ear anatomy to execute advanced piercings, • Must be able to deliver piercings with a steady hand, • Must be able to lift 20 lbs, • Must be able to handle chemicals safely, • Travel to for the duration of the training program (paid by Studs), • Driven, creative problem solver that consistently acts with integrity and speaks up, • Owner's mindset, with the ability to approach feedback and problems with a positive attitude. Benefits & Perks FT: • Comprehensive Medical, Dental, and Vision Insurance (including $0 in-network mental health visits), • Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP), • Voluntary Life Insurance, • Health and Commuter Tax-Advantaged Accounts, • 401(k) Retirement Savings Plan, • Paid Time Off and Paid Safe & Sick Leave Accruals, • Paid Parental Leave, • Paid Sabbatical After 4 Years of Service, • Exclusive Employee Discounts on Piercings and Jewelry (we've got your friends and family covered too!), • Paid Safe & Sick Leave Accrual, • FSA Health and Commuter Tax-Advantaged Accounts, • 401(k) Retirement Savings Plan Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Click here for the Studs Privacy Notice for California Applicants.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionDescription: Department: Human Resources Reports To: Human Resources Manager Supervisory Role: No FLSA Status: Non-Exempt Compensation: $29 to $32 / hour Schedule: Monday through Friday from 9 AM to 5 PM. Location: Brooklyn, NY (Fully On-site) WHO WE ARE Center for Family Life in Sunset Park (CFL) (), is a nationally recognized social service organization. CFL's mission is to promote positive outcomes for children and adults in Sunset Park, Brooklyn by providing a comprehensive range of neighborhood-based family and social services. POSITION SUMMARY The HR Coordinator is an integral member of our Human Resources team, dedicated to providing collaborative administrative and operational support to both staff and the wider HR function. In this role, you'll play a vital part in welcoming new team members, assisting with onboarding and offboarding, facilitating personnel changes, maintaining HRIS data, supporting payroll, and ensuring compliance tracking. By managing personnel action changes efficiently, keeping our systems accurate, and communicating clearly with staff and internal partners, you help foster a supportive and inclusive workplace. ESSENTIAL DUTIES AND RESPONSIBILITIES HR Operations, Payroll Support & Communication (50%) • Support day-to-day HR operations by managing employee data, personnel updates, and HR system records with accuracy and care., • Manage Personnel Change Forms (PCFs) by coordinating approvals, tracking changes, and accurately processing personnel updates in the HRIS., • Partner with supervisors and the Finance team to support timely and accurate payroll processes and approvals., • Oversee the HR shared inbox, serving as a first point of contact for routine inquiries and escalating complex matters as needed., • Prepare and maintain routine HR correspondence and reports to support internal communication and operational needs., • Support employee transitions, including internal transfer, offboarding, and related coordination., • Maintain organized and up-to-date personnel records in the HRIS and digital filing systems., • Coordinate recruitment support for hiring managers, including job postings and ongoing communication regarding onboarding completion and readiness to begin employment., • Serve as a point of contact for new staff throughout the onboarding process., • Coordinate pre-employment requirements, including I-9 verification and background checks, and onboarding activities to ensure a smooth and compliant experience for new hires., • Support organizational compliance by monitoring required clearances, work authorizations, and regulatory requirements, providing guidance to staff through renewal or reverification processes, and coordinating submission of required documentation to regulatory agencies., • Assist with training administration by assigning required learning modules, tracking completion, and supporting reporting needs., • Maintain audit-ready records related to onboarding, offboarding, training, and compliance documentation. This position is primarily office-based and requires regular use of a computer and standard office equipment for extended periods. REQUIRED QUALIFICATIONS • Associate or bachelor’s degree., • Minimum two years of experience in an administrative support role., • Strong attention to detail and ability to manage time-sensitive, compliance-driven tasks., • Ability to handle confidential information with discretion and professionalism., • Proficiency in Microsoft Office., • Well-organized and dependable, with a thoughtful approach to completing tasks thoroughly and meeting deadlines., • Communicates clearly and respectfully, both in writing and in conversation., • Attentive to detail and mindful of processes, helping ensure accurate and consistent outcomes., • Bilingual in English and Spanish., • Experience working in a nonprofit or mission-driven organization., • Experience with payroll procedures and collaborating with Finance or Payroll teams., • Experience supporting onboarding, background checks, employment eligibility verification (I-9), and training administration., • Familiarity with DOE and/or DOH clearance processes., • Medical, dental, vision, and life insurance benefits, along with the opportunity to participate in additional voluntary life insurance, disability insurance, and a flexible spending account., • 403(b) retirement plan, including employer match and employer non-elective contribution at the employer's discretion. It is the Agency's policy to provide equal employment opportunity for all applicants and employees. Center for Family Life in Sunset Park does not unlawfully discriminate on the basis of actual or perceived race, sexual and reproductive health decisions, height and weight, color, religion, religious creed, sex, sexual and reproductive health decisions, gender, gender identity, gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Consistent with the law, CFLSP also makes reasonable accommodations for disabled applicants and employees; for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions; for employees who are victims of domestic violence, sexual assault, or stalking; and for applicants and employees based on their religious beliefs and practices. Requirements:

Job Description Position Title: Payroll Coordinator Department: Payroll/Finance Reports To: Payroll Manager Job Location: 623 Broadway, New York NY, 10012 FLSA: Non-Exempt Job Status: Part-Time (20 hours a week) Availability: Weekdays, 9:00am-5:00pm Benefits: Sick Days, Holidays, Employee Discounts, Competitive Remuneration About Greenwich House Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences. Position Summary The Payroll Coordinator supports accurate and timely payroll processing for Greenwich House employees while ensuring compliance with organizational policies, collective bargaining agreements, and federal, state, and local labor and wage regulations. This role maintains employee payroll records, assists with audits, reconciles payroll and timekeeping data, and provides exceptional service to staff regarding payroll-related inquiries. The Payroll Coordinator works closely with the Payroll Manager and collaborates with HR, Finance, and departmental supervisors to ensure payroll accuracy and process efficiency. Responsibilities Payroll Processing & Administration • Assist with bi-weekly payroll processes in ADP Workforce Now for all employees, including hourly, salaried, and union staff., • Act as a designated backup to execute the full end-to-end payroll process, ensuring accuracy, timeliness, and compliance when coverage is required., • Review and validate timecards, ensuring accuracy of hours worked, overtime calculations, and paid time off entries., • Adjust employee schedules in the time and attendance system as needed., • Enter, update, and maintain accurate payroll records including salary changes, deductions, and wage garnishments., • Prepare and run payroll reports for HR and Finance review. Compliance & Auditing • Ensure compliance with federal, state, and local wage and hour regulations, staying informed of updates and changes in legislation., • Collaborate with internal auditors during payroll and financial audits., • Maintain strict confidentiality and data integrity following organizational policies and privacy regulations., • Assist with quarterly and year-end payroll activities including W-2 preparation and tax reconciliations. Reporting & Analysis • Generate payroll summaries, earnings and deduction reports, and other analytics as needed., • Prepare and maintain organized, well-documented reports, ensuring timely filing and secure storage in assigned systems., • Track and monitor payroll deadlines, proactively escalating issues to the Payroll Manager., • Identify payroll discrepancies and provide timely resolutions. Employee Support & Cross-Functional Collaboration • Respond to payroll and Time & Attendance inquiries from employees and managers in a professional and timely manner., • Investigate and troubleshoot payroll issues and discrepancies, ensuring timely, compliant, and policy-aligned resolutions., • Partner with HR to ensure accurate processing of employee leaves, benefits deductions, and status changes., • Perform tasks and special projects assigned by the Payroll Manager and Finance leadership., • Perform ad hoc projects and other duties as required. System Administration • Maintain proficiency in ADP Workforce Now and serve as a resource for system navigation and troubleshooting., • Participate in system upgrades, testing, and process improvements., • Recommend enhancements to payroll processes to drive accuracy, compliance, and efficiency. Qualifications Education & Experience • Associate’s degree in Business Administration, Accounting, Human Resources, or related field required; Bachelor’s degree preferred., • Minimum of 2 years payroll experience, preferably in a nonprofit or multi-site environment., • Experience using ADP Workforce Now required., • Familiarity with time and attendance systems (e.g. ADP Time & Attendance) preferred., • Experience working with union payroll and collective bargaining agreements a plus. Skills & Competencies • Strong understanding of payroll regulations, taxes, and wage laws., • High attention to detail and accuracy., • Ability to analyze data and identify discrepancies., • Excellent organizational and time management skills., • Strong interpersonal, written, and verbal communication skills., • Maintain high level of confidentiality, integrity, and professionalism., • Ability to work under pressure and meet deadlines., • Strong problem-solving and troubleshooting abilities., • Proficiency in Microsoft Office products (Excel, Word, and Outlook) and payroll reporting tools. Reasonable Accommodations Statement To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties. Equal Employment Opportunity Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Customer Experience Assistant Manager - Nolita Position Overview: The Customer Experience Assistant Manager for our Nolita showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Nolita showroom. The targeted budget for this position is $67k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job Description Company Description Curinos empowers financial institutions to make better, faster, and more profitable decisions through industry-leading proprietary data, technologies, and insights. With decades-long expertise in the financial services industry and a relentless focus on the future, Curinos’ technology and analytics ecosystem allows clients to anticipate customer needs and optimize their go-to-market decisions in an increasingly competitive market. Curinos operates under a hybrid modality. This position is based in the New York City metropolitan area. Job Description Curinos is seeking an Associate to support the Line of Business (LOB) team. This is a data-first role sitting at the intersection of banking intelligence, analytical storytelling, and business strategy. You will work closely with internal teams to transform complex financial datasets into compelling, client-ready narratives that drive decision-making across the organization — combining the rigor of a data analyst with the communication skills of a strategic advisor. The ideal candidate is comfortable living in data, has a strong foundation in SQL and quantitative analysis, brings genuine interest in the financial institutions and financial services space, and knows how to make numbers tell a story. Responsibilities • Query, clean, and analyze large datasets to surface trends in commercial banking, deposit behavior, and support, • Build client-specific analytical stories — translating data into structured, insight-driven narratives that inform strategic decisions, • Develop polished Excel analyses and PowerPoint deliverables that communicate complex findings clearly to both internal teams and external audiences, • Support hypothesis development and testing through rigorous, numbers-driven analysis, • Contribute to the full analytical lifecycle — from defining the problem and structuring the data to designing the output and presenting the findings, • Collaborate with colleagues across the LOB and partner divisions to ensure Curinos is delivering market-leading insights and solutions This role blends analytical depth with strategic communication. You will spend meaningful time in the data — querying, structuring, and analyzing — but equally important is your ability to step back and craft a coherent story from what you find. While you will not be managing client relationships from day one, the work you produce will directly shape client-facing deliverables and you will grow into that external-facing capacity over time. Salary Range: $80,000 - $90,000 (plus Bonus) Desired Skills & Expertise • Strong SQL proficiency — you will use it frequently, • Strong Excel and data analysis skills — you will use it daily, • Polished PowerPoint skills and data storytelling ability — translating analysis into clear, executive-ready outputs, • Background in financial services, economics, business analytics, or a related quantitative field, • Genuine interest in financial institutions and financial services — familiarity with commercial banking or deposit analytics is a strong plus but not required, • Competitive benefits, including a range of financial, health, and lifestyle benefits to choose from, • Flexible working options, including home working, flexible hours, and part-time options depending on role requirements, • Unlimited PTO policy, floating holidays, volunteering days, and a day off for your birthday, • Learning and development tools to support your career growth, • Work with industry-leading Subject Matter Experts and specialist products, • Regular social events and networking opportunities, • Collaborative, supportive culture, including an active DE&I program We know that sometimes the “perfect candidate” doesn’t exist, and that people can be put off applying if they don’t meet all the requirements. If you’re excited about working for us and have relevant skills or experience, we encourage you to apply. You could be just what we need. If you need any adjustments to support your application, such as alternative formats, special requirements to access our buildings, or adjusted interview formats, please contact us at , and we’ll do everything we can to help. Inclusivity at Curinos We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. Curinos is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.

Job Description YOUR OPPORTUNITY FOR IMPACT Broome Street Academy Charter High School (BSA) is seeking to hire a Head of School beginning in July 2026. BSA serves NYC students who are the most at risk and face significant barriers to graduation. By design, 50% of the seats for upcoming 9th graders are set aside for students who are homeless, in foster care, or have otherwise had experience with the child welfare system. Given the extensive needs of BSA’s students, the model – which is unique among New York City charter schools – goes above and beyond the classroom through a formalized partnership with The Door, one of the country’s premier youth development organizations. BSA is housed within The Door so that students have facilitated and consistent access to The Door’s complete range of programming on site including: reproductive and primary healthcare and education, mental health counseling and crisis assistance, legal advice and representation, tutoring and homework help, college preparation services, job training and placement, supportive housing, sports and recreational activities, arts, and nutritious meals – all for free, completely confidential, and under one roof. Broome Street Academy was born out of The Door’s 2009 strategic plan as a response to the growing needs of New York City’s at-risk youth. In February 2026, BSA’s charter was renewed and extended through July 31, 2031. Subsequent charter renewal will be contingent on high academic and post-secondary outcomes. Broome Street Academy now seeks a next generational leader, to formally solidify our current model, build deeper systems of instruction, pedagogy, and data-driven decision-making, and stand out within the educational landscape of New York City. We have laid a strong foundation in the wake of post-COVID learning loss and are executing on a multi-year plan to drive transformative outcomes for every student. We are looking for a Head of School who will continue our progress on that plan to realize the ambition of BSA’s model. ACADEMICS & LEARNING BSA’s model merges a rigorous academic curriculum with comprehensive social and learning support to prepare students for a successful future beyond high school. BSA’s academic model was designed in recognition that some of our students require extra support to reach the same academic milestones and post-secondary pathways as their peers. We intentionally maintain small class sizes and offer integrated co-teaching in most classes to provide additional academic support for students. The student-centered approach includes a continuum of academic support as well as opportunities for more rigorous learning to ensure that each student is being challenged to their full potential. By offering targeted academic intervention for students who need additional support, along with advanced coursework such as College Now, and Advanced Placement classes, students at all skill levels are being continuously challenged and thoroughly supported. Social-emotional support and learning opportunities are also incorporated into the school day and available after school. In addition to the distributive academic counseling and social-emotional lessons offered through Advisory sessions, BSA has three social workers on-staff, and strategically works to take advantage of the relationships students can make with staff in a relatively small school that emphasizes community and academics together. GOVERNANCE The Head of School will report to BSA’s CEO and Board of Trustees. The Board and CEO establish policy for BSA in accordance with its by-laws and consistent with the terms of its charter. The Board meets twelve times per year, once each month. The Head of School will be expected to attend Board meetings and most Board committee meetings as well. The Charter School Institute of the State University of New York serves as BSA’s authorizer. THE POSITION The Head of School will administer the 9th-12th grade curriculum and will be responsible for promoting the mission of the school as well as overseeing the daily operations in partnership with staff. They will be responsible for oversight and development of all academic programs and curricula; the faculty and staff hiring; professional development, compensation, and all other personnel matters; and student recruitment, enrollment, attendance, and discipline. They will also oversee budgeting, financial management, compliance, development, and management of school facilities in partnership with the CEO. Key responsibilities include: Academics & Instructional Rigor • Provide instructional leadership by maintaining and improving high academic achievement standards including the implementation of a rigorous student assessment program aligned to state standards., • Analyze key sources of data to identify instructional priority areas, develop strategies to tackle pedagogical and programmatic challenges, set academic goals, monitor progress, and adjust strategies to ensure continued growth., • Continue to improve promotion rates for students who are, on average, entering BSA’s ninth grade with math and reading scores at the 5th and 6th grade levels., • Build a strong, cohesive staff and leadership team and hold primary responsibility for professional development, staff observations, staff communication, and program decisions., • Build a staff and student culture focused on accountability, integrity, and excellence., • Lead admissions staff to plan and execute a strategy to achieve annual school enrollment of approximately 200 students., • Ensure effective student recruitment strategies. Secure and strengthen “feeder” relationships with foster care agencies, NYC not-for-profits, and key middle schools., • Develop and implement strategies for attendance improvement and drop-out prevention., • Fully advance and integrate the BSA/The Door partnership and capitalize on The Door’s resources. This includes programming, data sharing and analysis, and cultural alignment., • Skillfully build and manage the budget, which is approximately $6 million, and oversee daily operations of the school, including safety, student support, behavior management, and finances., • Work with the CEO to externally message BSA via social media and traditional media platforms. PROFESSIONAL QUALIFICATIONS The ideal candidate will have prior experience in school leadership – as a head of school, principal, or division head at a charter, traditional public, or independent school – and teaching experience. The Head of School should possess a strong understanding of the use of academic data to inform and improve student outcomes and an awareness of developments in the broad worlds of education and pedagogy. An ideal candidate will also have a track record of achieving significant school improvement and in working with and leading student and community populations similar to that of BSA. A Bachelor’s degree is required. The successful candidate may hold a master’s degree or higher in Education, Education/Business Administration, Public Administration, Social Work, or a related field or have commensurate youth development leadership experience. REQUIRED ABILITIES & PERSONAL CHARACTERISTICS The Head of School will believe, and act upon the belief, that all young people can reach high levels of academic achievement regardless of background, experience or need. The Head of School must: • Be passionately committed to students and to 9th-12th grade education. The Head of School’s belief in all young people’s ability to learn will be apparent in every aspect of their leadership style., • Chart the academic future of the school. The Head of School must bring instructional and pedagogical expertise and be able to transfer that through department chairs and teachers to boost the academic outcomes of the school, • Be an inspiring leader and communicator. The Head of School must possess the confidence and ability to continuously articulate the school’s high expectations for academic achievement by every student and will build constructive relationships of trust with the staff, teachers, parents and other caregivers., • Genuinely value, and have affirmatively demonstrated, a strong commitment to cultural, racial and economic diversity. The Head of School will have knowledge of, commitment to, and the ability to reach traditionally underserved populations., • Be a strong, organized, and independent manager. The Head of School will be a critical thinker, relentless achiever, and an independent-minded self-starter who thrives in a setting that rewards autonomy and accountability. The Head of School will establish high performance standards; be accountable and hold others accountable to clear goals and priorities; show a willingness to take tough, principled stands even when unpopular; ensure that adequate resources are available to achieve objectives; and make decisions that benefit BSA’s mission and continuing financial viability. The Head of School will involve faculty and staff in decisions that affect them and address performance issues promptly – with fairness, firmness and consistency., • Be prepared to connect both people and strategies. The Head of School must understand the connections between enrollment and budget and meaningfully increase recruitment and retention. The Head of School must leverage resources of The Door and work in close partnership with The Door to connect students to those services. The Head of School will develop these strategies in conjunction with students, staff, and Board members and lead with vision and execution., • Be a proven team builder with strong people leadership skills. The Head of School will assist in the retention and recruitment of a superior and diverse faculty and staff and manage their performance and growth through coaching and developing their potential. The Head of School will work collaboratively with all staff and resolve issues that affect them while maintaining clear focus on meeting the needs of students., • Be committed to improving data systems and embracing a culture of data-driven decision making. This includes commitment to improve and maintain data quality, report data accurately to the CEO and Board, and instill that culture across the school., • Be open to new ideas, be entrepreneurial, and actively seek out innovative strategies to improve student achievement., • Be persevering and personally effective. The Head of School will be capable of thinking clearly and staying focused under pressure and will demonstrate a willingness to take responsibility for mistakes and work to avoid repeating them. The Head of School will possess and project unwavering confidence in personal capacity, be a constant learner, take personal initiative to achieve the school’s goals, and set a high standard for personal effectiveness that goes beyond the traditional school day., • Possess the highest standards of integrity and a strong ethical character. COMPENSATION & BENEFITS This position offers a competitive salary range of $165,000 - $195,000. BSA offers a generous benefits package which includes medical, dental and vision health insurance options, employer retirement contribution matching as well as 44 PTO days during the year. TO APPLY This is an extraordinary opportunity for an exemplary leader in education and youth development. Please submit a resume online at . Broome Street Academy Charter High School is an equal opportunity employer and an organization that values diversity. Recruiting staff to create an inclusive organization is a priority, and we encourage applicants from all backgrounds. Candidates are evaluated solely on their qualifications to perform the work required.

Job DescriptionSalary: $64,405 - $68,619 About the organization Citizen Action is a statewide grassroots movement organization that fights for political, social, racial, economic and environmental justice. We work at the grassroots to give people a sense of their own power. We collaborate with organizations and coalitions in communities throughout New York to address critical issues at the local, state and federal levels. About the position Citizen Action is looking to add a Community Campaigns Organizer for Staten Island to our team. The Community Campaigns Organizer will work directly with community members to basebuild and expand organizational membership through the lens of organizational issue based campaigns. This position will report to the Political Director. Skills/Qualifications: • A minimum of 3 years of organizing experience, with at least 2 of the 3 years experience in a paid, professional role, preference for candidates with experience working on issue campaigns and/or electoral campaigns, • A minimum of 1 year of experience planning and utilizing basebuilding tactics such as phone banking, door canvassing, tabling, facilitation of workshops and meetings, and other such skill areas, • A minimum of 1 year of experience planning and utilizing issue campaign tactics such event planning, lobby meetings, and other such skill areas, • Willingness to learn and effectively use the organizations training methodology - demonstrating the skill, doing shoulder-to-shoulder work with member leaders, tracking/analyzing results, and providing effective feedback., • Commitment to track the progress of basebuilding and outreach work through the use of organizational data systems in order to assess success, • Familiar with Google Drive and Zoom. Preferred experience with VAN, Scale to Win, Mobilize, and Action Network, and a willingness to learn outreach tools., • Displays cultural competency and has a proven ability to connect and relate to people from a wide variety of diverse backgrounds., • Ability to be flexible with work planning and priority setting in order to meet the needs of the organization and the local community, • Ability to work evenings and weekends, • Ability to travel for work commitments What youll do and the impact you'll make • Base Building/Outreach/Recruitment Recruit organizational members. Use campaign issues and electoral campaigns to grow our organization through outreach strategies that grow the dedicated base of volunteers. Develops and employs strategic campaigns at the local level that connect to the statewide priorities of the organization. Create and implement an outreach and recruitment plan to grow our membership base for chapter meetings, committee meetings, mobilization efforts, and campaign tactics. Use organizing tactics such as 1:1s, phone banking, text banking, tabling, and door canvassing in order to grow chapter members. Lead outreach events with members. Focus will be on outreach to directly impacted individuals who can share the stories that amplify the need for change in our issue campaigns., • Leadership Development: Train volunteers and members in strategic education and leadership skills such as strategy development, event planning, media interaction, storytelling, and other areas that build capacity for basebuilding and absorption of new membership in regions. Ensure that leaders in the community have a role and develop their skills in organizing for social change., • Administrative - Manage data requirements, such as entering 1:1s, volunteer activities, turnout, volunteer profiles, and other information into organizational systems.. Work with the Canvass and Mobilization Director to create recruitment phone banks, canvass lists, outreach and recruitment scripts, and other such needs, • Legislative Work to create outreach strategies based on legislative campaigns that demonstrate an understanding of the political profiles of elected officials in regions., • Campaigns - As appropriate, work with staff and members to identify, plan, and execute local campaigns that connect to and benefit the statewide and Federal issue campaign work., • Electoral: Recruit members and leaders to be a part of organizational leadership structures and help identify members to run for political office., • Communications Create content and collect stories for weekly emails, social media, and other communications opportunities, and work with Communications staff to implement campaigns strategies such as letters to the editor, op-eds, and other communications tactics, • Other duties assigned by your supervisor. Preferred: • Able to speak Spanish fluently. Supervisory Responsibility: • This is not a supervisory role. Location This position is a hybrid of remote and in-person. This position reports to the Staten Island office. In-person participation in meetings and events will be required at different locations. Periodic travel across New York State is required. Travel may be required outside of New York State. Travel may include multiple day trips and over weekends. Our Benefits • Working collaboratively in an organization at the forefront of building power across NYS, • Competitive salary, • 100% paid employee monthly medical and vision premiums, • Access to mental health and dental plans, • 401(k) retirement plan, • Monthly cell phone stipend, • Generous paid holidays, vacation time, and paid sick leave, • Organization shutdown weeks in July and December, and Summer Fridays Please note, all benefits are subject to change. Salary: $64,405 - $68,619 Union Affiliation Citizen Action is proud to be a unionized workplace in partnership with Worker Action. This position is a bargaining unit position. Equal Opportunity Employer Citizen Action of NY and The Public Policy and Education Fund are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the most passionate people who want to join our team. People of color are strongly encouraged to apply. Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please let us know if you need assistance participating in the interview process.

Job Description TITLE: Entitlement Medicaid Specialist (FT) REPORTS TO: Director of Entitlements LOCATION: 219 East 121st St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare Maintain a working relationship with the Department of Social Service (DSS), Human Resources Administration (HRA), the Social Security Administration (SSA), Medicaid Office, Expedited and Marketplace to ensure Medicaid Managed Care guidelines, policies and procedures are followed to receive appropriate funding for 819 and 820 programs. SPECIFIC DUTIES & RESPONSIBILITIES: • Conduct daily comprehensive review of consumers’ interviews to determine eligible for Entitlements benefits, Medicaid Eligibility, Medicaid Managed Care, Medicare, Private Insurance coverage, Self-Pay, • Case conference difficult cases with the Director for guidance and support to ensure funding for 819 and Part 820 programs are obtained in a timely fashion, • Conduct interviews on new admissions for HRA/DSS/Medicaid/SSI/SSD/Self-Pay, • Expedite consumers with the selection of Managed Care Organization, assist with the NY State Market Place at point of admissions and upon Medicaid Eligibility, • Daily Data Entry of Medicaid Managed Care coverage / Medicare / Private Insurance / MAT in AWARDS, E-Lab and LabCorp Portal, • Daily update the Entitlement 820 Reports with consumers’ coverage, • Navigate Epaces (eMedNY) / Inovalon / STARS / SAAMS / AWARDS / WTW / Manage Care System Portals for coverage, • Communicate with consumers regarding insurance coverage, restrictions, and disenrollment (Medicaid/Managed Care, Medicare, and Private Insurance), • Process Medicaid applications and recertifications for consumers through the Department of Social Services, NY State Exchange/Marketplace, • Investigate Medicaid disparities related to county / deferral / eligibility / denial / dropped / recertification, • Identify and process consumers with Medical / Pharmacy / Out-Patient restrictions through the Managed Care Organization and Managed Care System (MCS), • Resolve problematic Medicaid Managed Care issues for Part 820 coverage, • Complete and submit bi-weekly 820 Medicaid Managed Care Reports, • Complete weekly Medicaid Manage Care Reports for five residential programs to reflect consumers’ coverage for the Pharmacy, Medical department and LabCorp, • BA Degree preferred, • Experience with Medicaid Managed Care; Human Services Field, • Background with DSS/HRA benefits, Recertifications, Medicaid Managed Care, Expediting, enrollment and disenrollment, • Demonstrated effective communication, proficiency in Excel, computer skills, organization and multitasking

Job Description Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement. We are seeking full-time Head Teachers for our Early Childhood at Manny Cantor Center to work Monday through Friday, 8am-4pm. Early Childhood at Manny Cantor Center is an inspired, responsive and progressive preschool serving children ages 0-5 years old, built on the following principles: all children are competent, capable, and curious; all families have something to contribute; we are stronger together. Our pioneering blended-funding model incorporates Head Start, Early Head Start, Universal Pre-K and tuition funding to serve all families on the Lower East Side and beyond. Inspired by the schools of Reggio Emilia, our classrooms are joyful and nurturing learning environments that foster inquiry, exploration and reflection. With the support and supervision of our Associate Directors of Education, our teachers work collaboratively with children to co-construct a curriculum that draws inspiration from children’s interests and the world around us. RESPONSIBILITIES Planning, Preparation + Curriculum Development • Co-constructing curriculum, based on children’s interests, questions and development., • Documenting, reflecting and planning from observations., • Participating in weekly planning meetings with teaching team, • Facilitate virtual learning by posting schedules, mini-stories, resources, suggested activities, and video “read-alouds” online daily. Lead daily morning meeting and small group sessions for children via video conferencing., • Communicate regularly with families and coworkers via email, Zoom, phone and chat., • Meet with each family at least weekly via phone or video conference to provide individualized support and assess strengths, challenges, needs and goals., • Develop written support plans for each family covering parenting, education, mental health, and basic needs. Update plans on an ongoing basis in collaboration with administration and social work teams., • Planning and creating a classroom environment with inquiry, exploration, learning and respect in mind., • Nurturing children’s home languages through curated books, materials, and the physical environment., • Creating a warm and inclusive environment where children and families feel welcome., • Organizing physical space and selection of materials in a way that is inviting and accessible to children., • Develop schedules and processes to ensure that work is complete in a timely fashion by teaching team., • Lead regular documentation, reflection and planning meetings with teaching team., • Speaking and listening to children with respect and mindfulness, • Supervising the whole group, while giving individual attention, • Managing classroom procedures including transitions, routines, and small groups, • Engage students in exploration and ongoing project work., • Building respectful and reciprocal relationships with families., • Documenting children’s learning, development and progress through mini-stories, written narratives, reflections, and observations. Maintain a documentation portfolio for each child. Upload documentation into the DRDP assessment platform and complete assessment checkpoints throughout year., • Maintaining collaborative and professional relationships with colleagues, • Mentoring Associate and Assistant teachers, • Connect families with housing, employment, college access and medical resources as necessary. Refer families to Manny Cantor Center’s internal Mental Health, Social Work, and 2-Generation departments. Check in with support staff as necessary to ensure that families’ needs are being met., • Participating in weekly professional development meetings., • Showing professionalism including integrity, ethical conduct and decision making, • The candidate will be reflective, ask questions, be willing to take risks and make mistakes. QUALIFICATIONS • MA in Early Childhood / Elementary Education | New York State B-2, N-6 or P-6 certification or study plan required., • Study Plan Requirements: BA in Early Childhood with a commitment to obtain a NYS Early Childhood teacher Certification within three years of employment., • Minimum 3 years of professional teaching experience with children under 6 years of age in an early childhood setting required., • Bilingual Mandarin/English a plus., • Excellent written communication skills, including the ability to craft narrative observations and assessments, mini-stories and written reflections, and communicate with families and colleagues regularly via email., • Ability to use Outlook, Microsoft Office Suite, Zoom and other online learning platforms as required., • Available to work a mix of morning and afternoon shifts (8am-4pm, 9am-5pm or 10am-6pm) to cover extended days., • Strong oral communication with children, families, and colleagues Benefits • Generous PTO Policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, and Amusement Parks, etc., • Free Gym Membership to our MCC Fitness & 14TH ST Y Gym, • Discounts to programs at Educational Alliance LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO INFO Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit . Monday - Friday, 8:00 AM - 4:00 PM 37.5 hours per week

Job DescriptionBideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Full time employees of Bideawee enjoy benefits such as: • Medical/Dental/Vision plans, including free options, • Generous amounts of Paid Time Off, • 403(b) with matching employer contributions, • Discount services and pet food, • Health Reimbursement Account Position Purpose: Bideawee’s Mission is to promote and support safe, loving long-term relationships between people and companion animals by providing a continuum of services and programs that are innovative, personalized and high quality. The Client Care and Adoptions Manager (CCAM) plays an important leadership role in ensuring that Adoption Center Staff follows established guidelines regarding company policy, animal admissions, resident care and adoptions. The CCAM is also responsible for ensuring that high quality, personalized customer service is provided to every person as established in Bideawee’s Customer Service Standards. The CCAM will create and foster a pleasant working and learning environment for both customers and employees. The CCAM sees that all other Bideawee policies and Procedures are followed and will be held accountable for the entire staff’s adherence. The CCAM will directly supervise the Animal Care and Adoptions Staff members and the Client Care Supervisor to ensure appropriate animal care and client care standards. This is a Tuesday through Saturday full-time position with a salary of $65,000/yr. Responsibilities/Duties/Functions/Tasks:Client Care • Ensure that the Client Care Supervisor handles all tasks, including email and phone responses and adoption follow ups in a timely manner, • Check in with Client Care Supervisor to ensure all client relations are handled appropriately and troubleshoot any issues, • Make pet policy decisions or exceptions if needed on a case-by-case basis, • Make decisions on a case-by-case basis regarding adoptions requirements enforcement (needing to see whole family, dog to dog interactions, etc.), • Manage client experience related to adoptions, and oversee and handle client disputes or issues; support staff with difficult clients, • Ensure lobby/retail area remains clean and well maintained Animal Care Staff/ Animal Shelter Operations, • Responsible for day-to-day operation of Bideawee’s Adoption Center, including:, • Management of staff, • Scheduling and coordinating shifts to ensure all needs of animals and clients are attended to, • Oversight of animals’ care, • Coordinating manager/supervisor coverage for days off and vacation time, • Walk through the shelter throughout the day to ensure that both the lobby and adoptions are flowing well, and that all staff members are appropriately giving enrichment and care to the animals, • Ensure staffing schedules and payroll are completed on time, • Identify and coordinate professional development opportunities for staff when possible, • Communicate new policies and keep staff and volunteers updated regularly on animal welfare news through written and verbal means, • Collaborate with the medical team to ensure health and welfare of animals, • As needed, assist in direct care of animals, • Ensure staff complies with all safety policies, safe animal handling and OSHA standards, • Attend relevant Animal Welfare Panels, • Lead daily huddle & perform nightly walkthroughs Administrative, • Works with Client Care Supervisor in preparing Adoption Event Packets and selection of dogs and cats that will be attending events, • Pull previous week’s adoption numbers for weekly all sites meeting and report current population numbers, • Manage retail inventory and inventory of sample foods for adopters, • Ensure monthly dog license payment submitted, • Ensure folders for mobile adoption events are created when animals attend an event, • Work with the Volunteer Manager to coordinate the Adoption Center’s needs for volunteers and volunteer training, • Ensure daily cash reconciliation reports are saved, weekly bank deposits dropped off, • Interview and hire new staff members as needed, • Oversee training plan for new staff members, • Complete yearly reviews for staff members, • Give verbal warnings as needed, as well as written warnings, • Involve senior management and HR for written warnings and Performance Improvement Plans Qualifications:, • College Degree preferred in relevant field, • 3-5 Years management experience with preference given to animal related industry, • Excellent leadership and assertiveness skills., • Ability to work efficiently with limited supervision., • Ability to maintain composure and excel in a fast-paced environment while remaining organized and accurate., • Ability to communicate with the public in a respectful manner, even under pressure., • Leader, mentor, and problem solver, • Computer and data entry experience, shelter software knowledge a plus, • Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion., • Fear Free Shelters certified or willing to complete within 90 days of onboarding Specific Work Requirements:, • Ability to work a 5 day, flexible schedule with nights and weekend work required, • Able to lift a minimum of 30 pounds, • Professional attire Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. Powered by JazzHR qdtv1cm3wM

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Customizations & Campaign Production Lead to own the execution of our member lifecycle marketing programs. This role is the production engine of the lifecycle team, responsible for building and launching high-quality campaigns in Iterable, leading complex builds, and managing the customization requests that come from our B2B customer base. This is a senior individual contributor role that reports to the Director of Lifecycle Marketing. You'll work closely with our lifecycle strategy team, our external agency, and B2B customer success to translate lifecycle strategy into polished, high-performing campaigns. You thrive in the details, take pride in getting things built right, and know how to manage a fast-moving production queue without letting things slip. This role is ideal for a lifecycle marketer who loves the craft of building campaigns and takes pride in execution quality at scale. Occasional travel may be required for company or team events. Please note that this is a hybrid role based in New York City, with an expectation to be in office 3 days a week. Our office is located at 60 Madison Avenue. What You'll Be Doing • Own the end-to-end customization function, from intake and prioritization to solutioning, architecture, build, and QA, ensuring every request is evaluated for ROI and complexity before a single line of logic is written, • Develop and maintain a customization playbook that defines how requests are scoped, tiered, and executed, reducing one-off effort and creating repeatable patterns the team can scale, • Build and QA every customization to a high quality bar, scalable, well-documented, and designed to reuse, not rebuild, • Manage the request queue end-to-end with CS and account teams, setting clear SLAs, flagging tradeoffs early, and delivering with enough consistency that CS sees you as their most reliable execution partner, • Own end-to-end campaign production in Iterable, from standard sends to complex multi-step journeys, cross-channel sequencing, and conditional personalization at scale, • Establish and uphold high-quality QA standards across all campaign builds, every send is reviewed against a consistent bar before it touches a member inbox, • Partner with lifecycle strategy to pressure-test designs for feasibility before build begins, • Develop and maintain a modular content library so the team can execute standard builds independently without starting from scratch each time, • Build and scale dynamic content systems that deliver personalized experiences across member segments without requiring bespoke effort each time, • Own the logic behind personalization, segmentation rules, content variations, send conditions, and keep it clean, documented, and reusable, • Partner with Engineering on data point enablement, troubleshooting, and pipeline work that powers the personalization engine at scale, • Own send frequency logic and governance across lifecycle programs, balancing engagement goals with member communication preferences and maintaining guardrails as program volume grows, • Serve as the strategic lead on agency partnerships, directing prioritization, solutioning, and quality across all lifecycle production work handled externally, • Ensure agency output meets Spring Health's quality bar; provide structured feedback and escalate when needed, • Campaigns are built fast, launched clean, and perform to a consistently high quality bar, • The customization queue runs with clear SLAs, low escalations, and strong CS satisfaction, • The modular library grows over time, reducing bespoke effort and improving consistency across programs, • Frequency governance is airtight, members get the right messages at the right cadence without conflicts, • 5–8 years of experience in lifecycle marketing or CRM with a strong hands-on production and execution focus, • Deep Iterable experience required, you should be comfortable building complex journeys, dynamic templates, and modular systems from scratch, • Experience managing a high-volume production queue in a B2B2C or SaaS environment, • Familiarity with agency management and the rhythms of a fast-moving lifecycle marketing team, • Strong attention to detail, clear communication, and the ability to juggle competing priorities without dropping balls, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.