Door Attendant - Per Diem: Friday & Saturday 4pm-8pm
hace 4 días
New York
Job Description DUTIES AND KEY RESPONSIBILITIES: • Provide efficient, friendly and courteous customer service while greeting Resident’s and their guests., • Answer questions and providing directions/ assistance in a professional manner when requested., • Assist Resident with bags, luggage and other items when necessary, opening doors for Resident’s and guests., • Make customer service, care and satisfaction the priority in every interaction., • Maintain excellent Resident relations using Resident/ guest’s names when possible., • Assist in other areas of the lobby/ reception area as requested., • Maintain friendly interactions with Resident, Management and co-workers at all time., • Alerting management of any Resident or safety concerns as necessary., • Assist Residents with vehicle parking. QUALIFICATIONS: • Prior experience as a Door Attendant, Concierge, Greeter in a residential property, hotel or similar high-end establishment where guest relations and first impressions are emphasized., • An extremely professional yet friendly, outgoing demeanor when interacting with Residents, Guests, Management and co-workers., • Proven ability to provide exceptional service while paying close attention to detail., • Well-mannered and impeccably groomed at all times., • Possess excellent interpersonal, verbal and written communication skills., • Must be able to listen attentively to residents' requests and preferences, ensuring exceptional customer service., • Must be able to speak, read, and write in English, which is the predominant language of a majority of our residents., • Must be emotionally, mentally and physically able, with or without reasonable accommodations, to provide required services to residents, including verbally communicating with residents., • Ability to endure exposure to outside weather conditions, such as heat, cold, wind, etc. while waiting for or Residents and guests., • Able to stand for long periods of time and be able to lift 50-75lbs., • Must submit to a Motor Vehicle background check and have a clean driving record for locations that require Resident Valet Services.