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  • Head Maitre d'
    Head Maitre d'
    4 hours ago
    $90000–$100000 yearly
    Full-time
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Canvasser $20/hr (Bronx & Brooklyn)
    Canvasser $20/hr (Bronx & Brooklyn)
    1 day ago
    $20 hourly
    Part-time
    East Bronx, The Bronx

    Tell your neighbors about a better way to buy groceries. $20 an hour, paid every week. Work in the Bronx or Brooklyn. Groupr delivers groceries to your door with no delivery fees, and you can pay with SNAP/EBT or a regular card. Customers can reserve an order now and pay when their benefits land. Most people have never heard of us. Your job is to change that. What you'll do Talk with people at their doors, in lobbies and at our tables around the neighborhood. Tell them about Groupr, answer their questions, and help anyone interested sign up on their own phone. This isn't a hard sell. You're sharing something really good. We set clear daily goals and tell you exactly what they are. Pay and schedule • $20.00 per hour, paid weekly. Your hourly pay is guaranteed and never depends on hitting a goal., • Afternoon shifts, about 3-7 PM, on weekdays and some weekends., • Bronx or Brooklyn. After you apply, we call you to ask which one works for you and which days you're free., • Paid training before your first shift. Your first shifts are alongside one of our experienced leads., • We log shifts in our own app on your phone. What we're looking for Required: • Comfortable starting a conversation with someone you've never met, • On time, every time, • A smartphone you keep charged during your shift A plus: • You speak Spanish, • You've done door-to-door, promotions, retail, customer service or any job talking with people all day, • You live in or know the Bronx or Brooklyn How to apply Apply here. In one sentence, tell us about a time you talked with strangers for work. We call every applicant back. Groupr is an equal opportunity employer.

    No experience
    Easy apply
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