Clinical Operations Coordinator
8 days ago
Toms River
Job Description Avenues Recovery Center is a nationwide network of drug and alcohol rehabilitation centers with eighteen locations across seven states. We provide highly individualized treatment in clean, modern, and comfortable settings-spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success lies in our people. Combined with a premier clinical program, this has allowed us to transform thousands of lives across the country. If you're passionate about recovery and want to make a meaningful impact, we warmly invite you to join our growing team. Now Hiring: Clinical Operations Coordinator The Clinical Operations Coordinator will support clinical excellence across our multi-site network by optimizing systems, strengthening clinical programming, and ensuring consistency in care delivery, documentation, and compliance. Position Overview Location: Corporate office based in Lakewood, NJ Travel: Occasional travel to facilities preferred Hours: Full-time Key Responsibilities Include: • Operationalize and maintain alignment with Avenues' clinical philosophy and treatment model, • Identify gaps and improve systems, workflows, and clinical resources to drive efficiency, • Ensure EMR templates and processes meet clinical, billing, and authorization requirements, • Implement and optimize clinical curriculum, tools, and training programs, • Conduct site visits, trainings, and audits to ensure quality, compliance, and consistency, • Strengthen crisis response through staff training in prevention, de-escalation, and intervention, • Collaborate with operations, utilization review, and leadership teams on urgent needs and audits, • Oversee clinical documentation, billable audits, and chart quality standards, • Develop and track key clinical metrics to improve outcomes and client retention, • Lead onboarding, training, and development of clinical leadership and staff, • Research and integrate best practices for substance use and co-occurring disorders, • Support new facility openings and ongoing clinical operations across locationsQualifications: Education: Preferred Master's degree in Behavioral Health, Psychology, Social Work, or related field Experience: Experience with multi-site operations, program development, and substance use treatment; audit experience preferred Skills: Data-driven clinical leader with strong expertise in program development, quality assurance, crisis intervention, and team training; excellent communication, organization, and problem-solving skills Certifications: Active clinical license preferred (LCSW, LPC, LMFT, etc.) Core Competencies: • Strategic and operational thinker, • Strong collaborator and cross-functional partner, • Detail-oriented with high standards for quality and compliance, • Proactive, adaptable, and solutions-focused, • Ability to manage multiple priorities across locations, • Professionalism and positivityWhy Join Avenues? At Avenues, our people are our greatest strength. We foster a culture that values collaboration, professional growth, and compassion. Our employees are supported with the tools and resources they need to excel-both personally and professionally. Comprehensive Benefits Include: • 401(k) with employer match, • Eligible for HRSA STAR federal student loan repayment, • Medical, Dental, and Vision Insurance, • Accident, Critical Illness, and Hospital Indemnity coverage, • Voluntary Short- and Long-Term Disability, • Employer-Paid Life and AD&D Insurance, • Lifetime Benefit Term Insurance with Long-Term Care, • Legal Coverage and Identity Theft Protection, • Pet Insurance, • Employer-Paid Employee Assistance Program (EAP), • Flexible Spending Account (FSA - Medical), • Dependent Care FSA (DCF) Join our mission. Transform lives. Discover the Avenues difference. Apply today! Job Posted by ApplicantPro