Billing Specialist
24 days ago
American Canyon
Job Description Position Summary The Billing Specialist will be responsible for generating accurate customer invoices, resolving billing discrepancies, processing payments, and supporting month-end close. This position requires a highly detailed and reliable person who is team oriented and has the ability to maintain a high level of confidentiality along with a thorough understanding of billing software and processes. Essential Job Duties and Responsibilities • Generate and distribute customer invoices accurately and on time based on service data and contract terms., • Review billing data for accuracy and completeness, investigating and resolving discrepancies as needed., • Apply payments and credits to customer accounts and reconcile daily transactions., • Respond to customer inquiries related to invoices, statements, and 3rd party billing adjustments., • Monitor aging reports and assist in collection efforts for past-due accounts., • Collaborate with customer service, sales, and operations teams to resolve billing issues and ensure smooth workflow., • Maintain up-to-date billing records and documentation in accordance with company policies and audit requirements., • Support monthly close by preparing billing reports, reconciling revenue, and posting entries as needed. Qualifications • High school diploma or equivalent required; Associate's degree in Accounting, Business, or related field preferred., • 2+ years of experience in billing, accounts receivable, or general accounting., • Proficient in Microsoft Excel and accounting/billing systems (e.g., QuickBooks, NetSuite, SAP, or industry-specific platforms)., • Strong attention to detail and accuracy., • Excellent organizational and communication skills., • Ability to work independently, prioritize tasks, and meet deadlines., • Familiarity with customer contract billing, recurring services, or usage-based invoicing. Work Environment and Physical Demands • Work is primarily performed in an office with standard business hours., • Prolonged periods of sitting and working at a computer., • Must be able to lift up to 15 pounds occasionally., • May require overtime during billing cycles or month-end close periods.