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Title: Head of Product – All B2C Brands (CheapOAir, OneTravel, US & Canada) Location: New York, US (Hybrid) We also welcome applicants based in Canada’s Greater Toronto Area, as well as candidates located on the East Coast, Florida, and Texas Job Description Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centres, Fareportal has built strong industry partnerships providing customers access to over 500 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries. Key Responsibilities: (Full Product Ownership • Conversion-Focused • Execution-Driven) Strategic Leadership | Impacting Sales and Conversion Rate | Product & Technology Talent Strategy | Data-Driven Decision Making |Cross-Functional Collaboration | Business Growth and Operational Efficiency | Project Management | People & Culture | Role Overview We are looking for a hands-on, execution-driven strategic leader SVP/Head of Product for all B2C Brands (CheapOAir and OneTravel, US & Canada), to lead the next phase of evolution of our travel platform. With strong technical fluency and deep B2C eCommerce experience, you will own the end-to-end customer journey across mobile app, mobile web, desktop, and the enterprise platform that powers the business. This is a high-impact role at the center of our growth strategy. You will take full ownership of product performance across the funnel. Identifying friction, accelerating our mobile-led growth strategy, driving measurable conversion gains, and continuously modernizing the platform to deliver a seamless, high-performing experience for millions of travelers. Beyond optimization, you will unify product ownership across teams, establish clarity of accountability, and build a disciplined execution engine that consistently delivers results. You will work closely with Marketing, Revenue, UX, Engineering, and Content to align roadmap, experimentation velocity, and commercial impact. This is not a purely conceptual or design-led position. We are looking for a strong operator who combines strategic thinking with deep execution capability — someone who can elevate the product while ensuring it performs flawlessly every day. This leader will co-own User Experience (UX) as a core pillar of Product, ensuring UX is tightly integrated into funnel strategy and experimentation. Product initiatives must ship with intuitive, high-quality experiences that directly support adoption, conversion, retention, and long-term customer value. Key Responsibilities End-to-End Product Ownership • Drive a mobile-led growth strategy across all B2C brands and serve as the single accountable owner of product performance across mobile app, mobile web and desktop., • Own the end-to-end Product and User Experience across the full customer journey—from initial search through shopping, booking, predeparture, in-departure, in-trip‑trip, and post-trip—ensuring FP’s leisure travel brands deliver a trustworthy, concierge-level experience at every touchpoint., • Ownership of home, landing, and all other pages along with SEO in partnership with Marketing., • Continue to evolve the enterprise tools and platforms built in house with a good judgement on build vs. buy decisions., • Consolidate product ownership currently spread across different individuals., • Remove ambiguities and ensure all product surfaces have clear direction and accountability. Conversion & Funnel Leadership • Drive improvements in the primary metric: Conversion (CR), • Diagnose funnel issues and deliver systematic fixes., • Prioritize clarity, speed, content accuracy, and trust across the booking flow. Daily Product Fixing & Optimization • Implement a rigorous daily process of issue identification → triage → fix → release., • Ensure continuous incremental improvements to the customer experience., • Maintain a real-time pulse on performance, errors, and blockers. Product Organization Leadership • Lead and strengthen the product organization over time., • Set a culture of speed, accountability, problem-solving, and customer focus., • Assess existing talent and recruit or replace where necessary. Cross-Functional Collaboration • Partner closely with Marketing, Content, UX, Tech, and Revenue teams., • Ensure content availability, accuracy, and optimization across surfaces., • Work with UX—not as a designer—but as the owner of the overall customer experience. Funnel & Customer Experience Ownership • Own the full eCommerce funnel from entry to booking., • Ensure consistency across all surfaces: mobile web (largest), desktop, and app., • Oversee content, navigation, page performance, error handling, merchandising, and payments. Qualifications Education • Bachelor’s degree required in Computer Science, Software Engineering, Information Systems, or a related technical discipline., • Master’s degree (MS/MEng/MBA) preferred, with a focus on computer science, technology, product management, or analytics. Experience • 10+ years in product leadership roles with ownership of eCommerce or transactional digital products., • Experience driving conversion improvements at scale., • Background in travel technology, OTAs, or high-volume eCommerce strongly preferred. Work Authorization Requirements • No visa sponsorship is available now or in the future., • U.S. applicants must be U.S. citizens or Permanent Residents (Green Card holders)., • Candidates must have valid work authorization in the country (Canada/US) where they are applying. Skills • Deep understanding of funnel optimization, issue triage, and rapid product iteration., • Strong operator who is hands-on and detail oriented., • Data-driven decision-maker with comfort in analytics, KPIs, and experimentation., • Adept at coordinating closely with multiple teams and stakeholders. Personal Attributes • Fixer mindset—practical, resourceful, and relentless., • Customer-obsessed and committed to high-quality experiences., • High sense of ownership and accountability., • Strong communicator who can drive clarity and alignment. Why Join Us? • Become the single owner of a highly visible, high-impact product., • Drive measurable improvements in conversion and customer experience., • Shape and evolve the product organization over time., • Critical role with a clear path to an executive leadership position. The compensation for this role begins at $200K. Final compensation is commensurate with experience. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company’s sole discretion, with or without notice. Our company is proud to be an equal opportunity employer. We strive to create a culture of diversity and inclusion for all our team members and are committed to maintaining a workplace that is free from unlawful discrimination and harassment. Unlawful discrimination based upon race, color, religious creed, sex, gender, pregnancy, gender identity, gender expression, sexual orientation, national or ethnic origin, ancestry, citizenship, age, marital status, genetic information, medical condition, physical or mental disability, military and veteran status and all other characteristics prescribed by law is strictly prohibited.

Location: In-Person (9 Bond Street, NoHo, New York) Salary: $75,000 per year About Bond No. 9: For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women’s, men’s, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own. We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience. Key Responsibilities: Customer Service & Client Experience: • Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice., • Escalate inquiries when necessary and provide feedback to improve service processes., • Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds., • Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives., • Track customer satisfaction and provide insights to drive process improvements., • Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience. E-Commerce Operations & Merchandising: • Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars., • Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers)., • Monitor product availability, coordinate stock updates, and ensure site accuracy., • Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO., • Assist with A/B testing and site personalization initiatives to improve conversion and engagement. Performance Tracking & Analytics: • Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs., • Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities., • Track competitive activity and provide insights to inform business strategy. Skills & Experience: • 3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance., • Strong interpersonal skills and a positive, proactive attitude., • Highly organized, analytical, and detail-oriented., • Knowledge of eCommerce platforms, digital marketing, and CRM systems., • Proficient in MS Excel, PowerPoint, and Word., • Spanish-speaking a plus., • Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences. Why Bond No. 9? • Join a pioneering fragrance brand rooted in New York’s culture and creativity., • Work closely with a passionate, collaborative team in a fast-paced, luxury environment., • Be part of shaping our customers’ online journey and representing iconic fragrances worldwide.

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024, • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You get on-the-job training to get you familiar with the industry and the role, • You get medical, vision, and dental coverage, along with PTO, 401k, and commuter benefits Role Summary: The Technical Support Deployment role is a fully onsite position 5 days a week. This position is a critical role that interacts directly with our clients and supports our sales effort. Responsibilities: Deployment & Configuration • Program, configure, test and deploy payment technologies, including standalone materials, mobile payment devices, online gateways and POS systems, • Perform quality checks to ensure devices are properly configured prior to shipment or installation, • Assist with batch preparation and execution of deployment projects, • Maintain accurate deployment records in the company CRM systemInventory & Operational Support, • Maintain and update inventory records and assist with inventory organization, • Support monthly inventory reporting and assist in preparing purchase plans for devices and supplies, • Help ensure operational readiness for deployment activitiesTechnical Support & Local Response, • Provide daily technical support via tickets, phone, live chat, and email inquiries, • Troubleshoot device, gateway, and POS-related issues and escalate complex cases when necessary, • Provide timely local deployment support and rapid response for time-sensitive reseller and merchant requests, • Document client interactions and resolutions in the CRM SystemCross-Team Collaboration, • Provide basic pre-sale and post-sale technical assistance to Sales Agents, • Assist in communicating technical requirements between merchants and internal teams, • Support coordination to ensure deployment and client issues are resolved efficientlyPayment Security & System Stability, • Assist in ensuring payment devices and configurations follow company security standards and operational procedures, • Support efforts to maintain stable and reliable payment operations during deployment and troubleshooting processesLearning & Development, • Continuously learn about the company's hardware, software, and payment technologies, • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Mandarin-Chinese is required., • Bachelor's degree in Computer Science, or the equivalent is preferred, • Technically savvy with strong organization skills, • Experience troubleshooting issues and achieving solutions, • Able to take initiative to solve problem effectively, • Self-motivated to learn new systems and installation of products, • Able to accomplish tasks before deadlines and be detail-oriented, • Able to work efficiently as part of a team and as an individual At Let’s Go uP, we are an equal employment opportunity employer. To learn more about us, please visit us at: . Let's Go uP Together! Powered by JazzHR hbBUVWjDBs

In this role, you will assist customers through live chat by answering questions, resolving issues, and providing an excellent online experience. We are seeking a motivated and customer-focused Live Chat Representative to join our remote support team.

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

ICF provides best in class customer and client support through our specialized energy efficiency team by leveraging state-of-the-art call center technology, online web chat, and efficient business processes within a paperless environment. Conducting proactive outbound calls and follow?ups as part of

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. $50,000-$80,000/year based upon experience What We Offer: * Medical, Dental & Vision Insurance * 401K Plan * Paid time off and vacation * Short/Long Term Disability * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family-owned and operated * Discounts on products and services BDC Responsibilities include: * Answering all incoming calls to the department and scheduling appointments * Answering all internet inquiries to facilitate appointments into the dealership * Making phone calls to customers after they have visited the showroom to find out about their experience * Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat * Maintains accurate sales documentation in CRM * Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions * Attends all staff meetings, trainings, and educational classes as required * Performs other duties as assigned BDC Qualifications: * Must have a clear, articulate, and pleasant speaking voice * Must be a self-starter * Customer service and/or telephone contact experience * Must be dependable and report to work every day on time * Must be friendly and upbeat and like talking on the phone helping people find answers to their questions * Must be able to address and answer customer requests via phone and e-mail * Strong organizational skills and the ability to effectively multi-task * Excellent bilingual communication skills a plus (writing and speaking) * Excellent follow-up skills * Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours * Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others * Must be a "people person" but still know how to control the conversation * Professional appearance and demeanor * Must have an excellent attendance record and a commitment to being on time * Excellent telephone skills * Proficient computer and internet skills * Sales experience a plus (any industry) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionJob description Frank Darling is an online female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for a diamond jewelry sales specialist in our soon-to-launch Tribeca, NYC studio. The ideal candidate is a design-savvy, detail-oriented diamond jewelry professional with strong interpersonal skills that thrives in a fast-paced, hands-on environment. Key Duties and Responsibilities: * Guide clients through the process of stone selection and finalizing a ring or jewelry purchase during in-person and virtual appointments, on website chat, and over the phone * Confidently provide real-time diamond feedback and recommendations while chatting over the phone or on the website * Advise clients on 4Cs of diamonds * Educate clients on the differences between lab-grown diamonds, natural diamonds, and moissanite * Guide clients on all aspects of ring design, encouraging them toward design details with structural integrity * Computer Savvy and able to learn new software quickly * Empower clients to feel confident in their once-in-a-lifetime purchase * Meet sales goals and close sales efficiently * Work with the in-house gemology team to source, select, and present diamonds * Coordinate with CAD team and production team to ensure smooth design and production process for client jewelry * Respond quickly to inbound phone calls, chats, and emails * Maintain and nurture client relationships as the main point of contact for all sales Requirements and Experience: * Strong knowledge of fine jewelry styles and trends * A keen eye for detail and a high level of empathy and professionalism * Ability to work proactively and think creatively to solve problems as they arise * Solid organizational skills * Ability to multitask and juggle many client requests at once * 3+ years sales experience in jewelry, bridal, or luxury sales * Extremely detail oriented * Excellent communication skills * GIA Degree a plus but not required Job Details: * Full time on site role located in Tribeca, NYC * Office hours are 10AM to 6PM * Available schedules: Thursday - Monday Benefits: * Equity Compensation. Every Frank Darling team member receives a stock option package to share in the upside of the company's success. * Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month! * 401k. Optional 401k program. * Paid Time Off. A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge * Performance Based Bonuses. Monthly bonus for achieving sales targets * Pre-Tax Commuter Benefits. * Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling. Job Type: Full-time Salary: $60,000 annual base salary, plus monthly performance-based bonus

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineer, you will be responsible for providing high-quality support to our customers and prospects, including troubleshooting technical issues and assisting with integrating Merge into our customers' products. You'll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate will have a strong technical background with experience with APIs, excellent problem-solving, communication, and customer service skills. Your work as a Technical Support Engineer will be of high value and have a direct impact on the bottom line of Merge's product offerings to our customers, with increased levels of internal and external visibility. What you will do: • Provide top-tier support to customers via online chat, email, Slack/Teams and screen-share meetings., • Troubleshoot technical issues and drive creative solutions to customers in a timely manner., • Contribute to establishing and maintaining the integration of Merge into our customers' product, • Partner with Engineering, Product and Customer Success teams to resolve incidents and advocate for feature requests., • Create and maintain help center guides, runbooks, and internal notes to strengthen our knowledge base., • Help lay the foundation for a successful and rapidly growing support engineering team!, • 3+ years of experience in technical support, customer facing engineering, or solutions engineering roles., • Computer science background or other technical/quantitative orientation., • Excellent verbal and written communication skills., • Strong work ethic, a customer-first mindset, goal-oriented approach, and great attention to detail, • Strong problem-solving skills; experience with scripting for debugging and one-off analyses is a plus., • Prior startup experience is a plus Compensation • The cash compensation range for this role is $110,000 - $134,000, • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm

Job Description Jewelry Sales Consultant - Manhattan - Flatiron, NY Our Jewelry Sales Consultant provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Sales Consultant Here! The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person and based in our Manhattan - Flatiron and Nolita showroom locations. The targeted budget for this position is $24-$26/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer. • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise. At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! #IND111 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR LySvNtQzKy

Job Description New York, NY 10024 $20.00 an hour - Part-Time Monica + Andy is looking for kind, empathetic, and energetic sales associates to join our Customer Experience team! We are looking for experienced sales associates who will deliver exceptional customer service and create a joyful shopping experience across all of our channels—this includes our online business and our physical locations (our Guideshops). We are building a best-in-class omnichannel customer experience team. Our sales associates will service our Guideshop customers in their unique locations. They will also work on a national level as part of our email and chat customer service team. Monica + Andy is a digitally native, organic baby and children’s clothing brand. Inspired by the birth of her daughter, our Founder Monica Royer created Monica + Andy to deliver softer, organic fabrics, better-designed clothing and blankets, and a seamless, easy shopping experience for parents and gift-givers. We exist to personalize shopping for parents by creating joyful experiences and products without compromise. Our Sales Associates (Storks) are brand ambassadors. We are looking for Storks who are confident in their ability to naturally share our brand story and educate customers on our products and high-quality, organic fabric. We want someone who connects with and understands the needs of our parents and our gift-giving clients. You… ● Are empathetic and confident in your ability to genuinely connect with co-workers and customers. ● Love meeting and talking to new people. ● Have a desire to grow our brand and build a book of clients. ● Have a positive attitude and can motivate and lead by example. ● Have a keen attention to detail. ● Have excellent written and verbal communication skills. ● Have a love for and understanding of babies + children, and the big people who come with them. ● Must be willing to work weekends and holidays. ● Have a customer-centric mindset and are natural in providing excellent customer service. ● Outstanding problem-solving and time management abilities. ● Are able to answer customer questions in person and via chat, email, and phone ● Are a self-motivator and willing to work hard, roll up your sleeves, and build the brand. ● Bilingual (English/Spanish) is a plus. We... ● Value self-awareness, honesty, empathy, and good energy! ● Work hard because we love what we’re doing, but also believe in balance. ● Love babies + kids. And the big people who come with them. ● Will back up our talk with competitive compensation, challenging work, great coworkers, and the opportunity to build something. ● Are excited to hear from you! Job Responsibilities (Guideshops Customer Experience): ● Welcome every customer into the store with a warm, friendly greeting and smile ● Merchandise the Guideshop based on product availability and merchandising guidelines ● Answer the phone, help customers via chat and email; meet minimum daily ticket goals and response times ● Create a world-class customer experience for the Monica + Andy customer ● Offer help whenever needed to everyone ● Be the best brand ambassador for the brand you can be ● Build and maintain a client book, meeting daily sales goals ● Outreach to clients on a 1:1 basis with manager oversight to build sales and traffic ● Keep Guideshop clean and tidy at all times ○ Additional sanitizing and cleaning responsibilities will be a strict requirement of the job per COVID-19 OSHA guidelines (and any future CDC guidelines, if applicable). ● Take detailed notes to report back to the team on a daily basis (keeping track of Guideshop stats such as traffic, sales, AOV, inquiries) Job Responsibilities (Digital Customer Experience/Email/Chat/Prospecting): ● Learn and master all systems that we use to place orders, edit orders, process returns, and more. ● Write eloquent, thoughtful responses to our customers’ inquiries via email and chat ● Speak with customers on the phone on a regular basis to answer questions about products, policies, and order updates ● Process returns and order-related tasks in a timely manner to ensure we deliver the best customer experience possible ● Outreach to clients on a 1:1 basis with manager oversight to prospect new clients and communicate with existing clients Physical Demands: ● Physical demands include but are not limited to, high aptitude for standing endurance, lifting and carrying at least 25 pounds, climbing ladders to retrieve merchandise, various types, bending, and squatting. Monica + Andy is an equal-opportunity employer and makes employment decisions on the basis of merit. Monica + Andy policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Job DescriptionAbout the Job Frank Darling is an online, female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and more for our design, sustainability, and modern take on bridal. We have an immediate, on-site opening for Sales Support in our Flatiron showroom. This role is the operational backbone of the studio—supporting the client experience, managing diamond and inventory logistics, and ensuring each day runs smoothly. The ideal candidate is detail-oriented, calm under pressure, and comfortable working behind the scenes in a fast-paced, high-touch environment. Key Duties & Responsibilities Customer Experience Support * Greet clients and manage front-of-house flow, including opening the door, offering seating and beverages, and supporting a warm, polished showroom experience * Facilitate appointments for client ring/jewelry pick-ups * Assist clients with ring/jewelry repair and resize drop-offs * Lightly assist walk-in clients when sales designers are unavailable by explaining the process, answering basic questions, and showing sample rings as needed * Contact late appointments and assist with rescheduling as needed * Field inbound phone calls and support the local studio inbox on chat platforms Showroom Organization * Maintain a clean, organized, and client-ready showroom environment * Manage packaging supplies, office supplies, and snacks * Oversee showroom music and general studio ambiance * Create job envelopes for repairs, resizes, and remakes Operations & Inventory * Open and set up the studio each morning * Handle all inbound and outbound diamond shipments, ensuring accuracy and adherence to stone handling and security protocols * Manage long-term memo inventory and sample jewelry inventory * Prep stones and paperwork for upcoming appointments * Serve as the primary liaison with the Gemology Team for shipments and inventory coordination * Pick up and drop off packages from FedEx as needed * Liaise with the Client Care Team regarding pickups, drop-offs and ring shipments * Ensure accurate, timely updates across internal systems related to inventory, appointments, and shipments * Proactively flag discrepancies, issues, or delays and escalate as needed to the Studio Manager or HQ teams * Assist with end-of-day studio reset and readiness for the following day * Partner with the Studio Manager on ad hoc tasks to support overall studio operations * Communicate with the building manager to resolve facility-related issues Requirements & Experience * Strong knowledge of fine jewelry styles and trends * Comfort working with high-value inventory in a detail-driven environment * Technologically adept with the ability to learn and manage multiple internal systems * Keen eye for detail paired with empathy, professionalism, and good judgment * Strong organizational skills and the ability to manage multiple priorities at once * Proactive, creative problem-solver who thrives in a fast-paced environment * Excellent communication skills, both written and verbal * Ability to read diamond laser inscriptions using a jeweler’s loupe * 1+ years of jewelry experience preferred * Able to lift up to 15 pounds when required Job Details * Full-time, on-site role located in {Studio Location} * Studio hours are 10AM–6PM * Available schedule: Thursday–Monday * Salary: 50-60K Benefits * Equity Compensation – every Frank Darling team member receives stock options * Insurance – medical, dental, and vision insurance starting the first day of your second month * 401(k) – optional program * Paid Time Off – flexible, unlimited PTO policy * Pre-Tax Commuter Benefits * Employee Discounts – generous discounts for you, your friends, and your family

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Global Care Navigator Schedule: 12pm to 8pm EST Monday-Friday Our mission: to eliminate every barrier to mental health. Spring Health is a mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that's meditation, coaching, therapy, medication, and beyond. Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion. We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Spanish. French Canadian or other language(s) fluency is a plus! This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Care Navigator/Support Coordinator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. What you'll be doing: • Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent., • Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available., • Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.), • Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up., • Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns., • Engage in CIR intake and/or coaching services for global members and customers, • Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers., • Research and document crisis resources for members in different countries, • Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English., • Summarize all patient interactions, writing in English within Spring Health's online documentation systems., • Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience., • Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available., • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards. What we expect from you: • Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state of Residence., • Minimum of 2+ years of direct clinical care experience post licensure., • Excellent written and verbal English and Spanish communication skills and comfortable interacting with members worldwide., • Must be comfortable using multiple computer platforms at the same time and learning new systems, • Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service., • Ability to thrive in a fast-paced and ambiguous environment with constant change as we build out our global presence, • KPIs will include: metrics on connection to care, productivity, and member satisfaction. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles! Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values Hypergrowth meets impact What to expect working here: • You will be held accountable to an exceptionally high bar and impact, • This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact, • You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you, • You will create processes & products that have never existed before, • You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be, • You get to be surrounded by some of the brightest minds in the field, • You get to learn and grow at an extremely accelerated pace, • You will experience transparency, integrity, & humility from leadership, • You will be empowered to constantly challenge the status quo, • You get the space to experiment & innovate, • You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly, • You will become more resourceful and resilient, • You get to be part of a winning team that opens doors in the future Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. s What We Offer: * Medical, Dental & Vision Insurance * 401K Plan * Paid time off and vacation * Short/Long Term Disability * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family-owned and operated * Discounts on products and services BDC Responsibilities include: * Answering all incoming calls to the department and scheduling appointments * Answering all internet inquiries to facilitate appointments into the dealership * Making phone calls to customers after they have visited the showroom to find out about their experience * Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat * Maintains accurate sales documentation in CRM * Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions * Attends all staff meetings, trainings, and educational classes as required * Performs other duties as assigned BDC Qualifications: * Must have a clear, articulate, and pleasant speaking voice * Must be a self-starter * Customer service and/or telephone contact experience * Must be dependable and report to work every day on time * Must be friendly and upbeat and like talking on the phone helping people find answers to their questions * Must be able to address and answer customer requests via phone and e-mail * Strong organizational skills and the ability to effectively multi-task * Excellent bilingual communication skills a plus (writing and speaking) * Excellent follow-up skills * Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours * Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others * Must be a "people person" but still know how to control the conversation * Professional appearance and demeanor * Must have an excellent attendance record and a commitment to being on time * Excellent telephone skills * Proficient computer and internet skills * Sales experience a plus (any industry) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Why Work for the Koppel Auto Group? “Here at Koeppel Auto Group, we Kare! We have over 500 employees in our organization, and we believe in cultivating talent from within, seeking out talented employees who can become Koeppel’s future managers. Factory training is offered to qualified employees seeking certification in sales, service, or parts. Each Koeppel location is like a small city that requires dedicated workers of varying skills and experience levels.” Experienced BDC Representatives to join their team! Experience a plus but we will train the right person. 40 Hour Work Week with some nights. Saturdays and/or Sundays are necessary!! Our BDC Representative is the first person our customers speak to whether it is online / Text messaging or by phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer's needs. This is a great career opportunity for applicants with automotive experience, or any other customer service/telephone contact experience. $50,000-$80,000/year based upon experience What We Offer: * Medical, Dental & Vision Insurance * 401K Plan * Paid time off and vacation * Short/Long Term Disability * Growth opportunities * Paid Training * Employee vehicle purchase plans * Family-owned and operated * Discounts on products and services BDC Responsibilities include: * Answering all incoming calls to the department and scheduling appointments * Answering all internet inquiries to facilitate appointments into the dealership * Making phone calls to customers after they have visited the showroom to find out about their experience * Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat * Maintains accurate sales documentation in CRM * Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions * Attends all staff meetings, trainings, and educational classes as required * Performs other duties as assigned BDC Qualifications: * Must have a clear, articulate, and pleasant speaking voice * Must be a self-starter * Customer service and/or telephone contact experience * Must be dependable and report to work every day on time * Must be friendly and upbeat and like talking on the phone helping people find answers to their questions * Must be able to address and answer customer requests via phone and e-mail * Strong organizational skills and the ability to effectively multi-task * Excellent bilingual communication skills a plus (writing and speaking) * Excellent follow-up skills * Dependable and compliant in following assigned work schedule, which will include evening and Saturday hours * Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others * Must be a "people person" but still know how to control the conversation * Professional appearance and demeanor * Must have an excellent attendance record and a commitment to being on time * Excellent telephone skills * Proficient computer and internet skills * Sales experience a plus (any industry) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Location: New York City In-office: 3 days per week (Tuesday, Wednesday, Thursday) Reports to: Senior Manager, Business Operations About Axial Axial is the trusted online M&A platform connecting buyers and sellers of $5M-$100M American privately held companies. Trusted by over 4,500 professional acquirers and 3,000 M&A advisors, we have built a pioneering digital transaction platform that radically improves the speed, confidentiality, and success by which private companies achieve successful exits. Axial is a founder-led, profitable company based in New York City with a hybrid office culture. We've been profitable since 2020 and are the category leader in our market. We are long-term oriented, values-driven, and focused on building a lasting company committed to member trust, operational excellence, and profitable long-term growth. In 2025, over 12,500 private companies pursued an exit via the platform, leading to over 3,000,000 platform connections, and over $1B in annual transaction volume (Closed Transactions). Overview We are seeking a technically oriented GTM Engineer to help design, build, and operate the systems that power Axial's go-to-market function. Reporting to Axial's Business Operations Lead, this role sits within the Business Operations team and operates at the intersection of BizOps, GTM, and Product. The focus of the role is to apply technical skills to automate workflows, integrate systems, and create leverage across GTM operations. This is a hands-on, technical operations role rather than a traditional software engineering position. You will work deeply within Axial's systems, including our GTM technology stack, workflow orchestration platforms, data pipelines, and emerging AI and agentic technologies, to automate workflows, reduce manual effort, and improve how internal teams and platform members operate day-to-day. The initial focus of the role will be owning and evolving AI-powered and automated systems across Axial's member lifecycle. This includes building workflows to support member qualification and verification, automating portions of member support, enabling SDR-style outreach, improving chat-based experiences, and reducing the need for manual CRM updates by GTM teams. You will evaluate our current tech stack, configure and integrate systems, and ship production-grade automations that interact directly with internal teams and members. This role is best suited for someone comfortable owning systems end-to-end, operating across both build and run responsibilities, and applying technical skills in a business context. You should care deeply about data quality, reliability, and user experience, and take pride in building durable systems that materially improve how the company operates. Responsibilities • AI and Agentic Systems Development: Design, build, and operate AI-powered and agentic systems that automate core GTM and member-facing workflows. This includes developing production-grade automations to support inbound lead handling, member qualification and verification, SDR-style outreach, member support workflows, and CRM updates. Ensure these systems are reliable, well-monitored, and deliver measurable business impact., • Workflow Orchestration and Automation: Build and maintain workflow automations across Axial's GTM technology stack using tools such as n8n, Clay, Zapier, Google Apps Script, and custom code. Translate business logic into scalable, multi-system workflows that reduce manual effort and enforce consistency., • Internal Tools and Lightweight Product Development: Design and build custom internal tools and lightweight product surfaces that support GTM and member operations. Use platforms such as Superblocks to create reliable applications that interact with core systems and improve operational efficiency., • Data Infrastructure for AI and Automation: Help design and maintain the data foundations required for AI-driven and automated workflows. Ensure GTM data is accurate, structured, and accessible for use in automation, decision logic, and agentic systems., • GTM Systems: Work within Axial's core GTM systems to configure workflows, manage integrations, troubleshoot issues, and ensure system stability and data integrity., • Strategic Projects and Experimentation: Lead exploratory projects focused on new tools, architectures, and automation opportunities. Prototype quickly and transition successful work into stable, production systems., • Experience: 3-6 years of professional experience in BizOps, Engineering, RevOps, SalesOps, GTM Engineering or a related role at a high-growth technology company or startup., • Automation and Systems Building: Hands-on experience designing and building workflow automations using tools such as n8n, Clay, Zapier, Google Apps Script, or similar platforms. Experience building custom internal tools and applications using platforms such as Superblocks to support operational and GTM workflows, • GTM Systems Experience: Experience working within Salesforce and related GTM systems such as HubSpot, Outreach, Gong, or similar tools. Experience with system configuration, integrations, and data hygiene beyond basic administration., • Technical Proficiency: Ability to write and maintain code or scripts to support automation and systems integration, such as JavaScript, SQL, Python, or Apps Script, including effectively leveraging AI assisted development tools. Comfortable working with APIs, webhooks, and structured data. Working knowledge of SQL is a plus., • Data and Analytics: Strong comfort working with operational data to support reporting, analytics, and decision making. Ability to reason about data quality and translate business questions into reliable reporting or automated insights., • Ownership and Execution: Demonstrated ability to own projects end to end, operate with ambiguity, and balance speed with reliability. High integrity, detail oriented, and deeply accountable for outcomes, with a bias toward building durable systems that others rely on. We are a small and tight-knit team (currently 60 employees), and you'll have the opportunity to have a direct impact on the growth of the company. We have a modern, well-equipped office in Manhattan on 30th and Park. The atmosphere is collegial, the office is open and inviting, and full of accommodations (kitchen, snacks, coffee, relaxing spaces, games, and an upright piano). We work hard together, but also like to have fun together, and often enjoy company events like trivia, game nights, and our annual Axialite Day. At Axial, you will also enjoy: • Working with a great team of smart, motivated people, • Robust medical, dental, and vision insurance, paid for by Axial at nearly 100%, • 401k program, • Flexible vacation policy, • Paid Parental Leave Policy, • Monthly Health & Wellness stipend, • Obsess Over Member Trust: Your daily choices reflect your awareness that we facilitate vital life-altering transactions. You take this responsibility seriously and it's top of mind., • Expect and Deliver Excellence: You demonstrate consistency so that your colleagues feel confident partnering and relying on you. You demonstrate a personal commitment to continuous improvement., • Communication Matters: You are concise and articulate in your communication, external or internal. You listen well and genuinely., • Invent and Simplify: You are open-minded, looking for great new ideas that can elevate and even transform the member experience. You find novel ways to simplify complex status quos., • Humility: We seek truth, not credit, and learn from anyone., • Positivity: We bring energy, optimism, and belief, even when it is hard., • Grit: We show up, follow through, and push beyond the first draft., • Discernment: We choose wisely, prioritize sharply, and ask better questions., • Accountability: We take full responsibility for our work and results.NY Pay Range$125,000—$175,000 USD

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineering Manager, you will lead and grow a team of Technical Support Engineers responsible for delivering world-class support to Merge customers and prospects. Your team will troubleshoot technical issues, guide customers through integrating Merge into their products, and act as a critical bridge between customers, engineering, and product teams. In this role, you'll combine technical expertise, operational leadership, and people management to ensure our customers have an exceptional experience when building on Merge. You will help scale our support function, build efficient support processes, and develop a high-performing team capable of solving complex technical problems. The ideal candidate has experience managing technical support or solutions engineering teams in a high-growth SaaS environment, a strong understanding of APIs and integrations, and a passion for building systems and teams that deliver outstanding customer outcomes. Your work will directly impact customer satisfaction, product quality, and the overall success of Merge's platform. Please note this is an in office role 5 days per week in either New York City or San Francisco. What will you be doing? • Provide top-tier support to customers via online chat, email, Slack/Teams and screen-share meetings., • Troubleshoot technical issues and drive creative solutions to customers in a timely manner., • Contribute to establishing and maintaining the integration of Merge into our customers' product, • Partner with Engineering, Product and Customer Success teams to resolve incidents and advocate for feature requests., • Create and maintain help center guides, runbooks, and internal notes to strengthen our knowledge base., • Help lay the foundation for a successful and rapidly growing support engineering team!, • 5+ years of experience in technical support engineering, solutions engineering, or developer support roles., • 2+ years of experience managing or leading technical support or solutions teams., • Strong technical background with experience working with APIs, integrations, and debugging customer implementations., • Experience supporting technical products used by developers or product teams., • Excellent verbal and written communication skills., • Demonstrated ability to manage incidents, escalations, and cross-functional collaboration., • Strong operational mindset with experience building processes, documentation, or support tooling., • The cash compensation range for this role is $151,000-176,000, • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$21—$21 USD

Job Description PEER COORDINATOR QUEENS SUPERVISED RELEASE PROGRAM CJA's work seeks to reduce jail overcrowding and unnecessary detention in New York City. Are you a certified Peer Specialist interested in assisting program participants in your community? Are you interested in helping us implement a more person-centered, recovery-oriented, trauma-informed approach? Would you like to help change how arrested individuals view the criminal justice system? Join our team of multi-disciplined professionals! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 280 employees, citywide. PROGRAM SUMMARY The Criminal Justice Agency (CJA), a non-profit organization under contract with the City of New York to provide pre-trial and research services to the courts, operates a Supervised Release Program in Queens Criminal Court. The program, which operates during the day and night court in Queens screens defendants charged with non-violent felony and misdemeanor offenses that present a substantial likelihood of detention. CJA screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance abuse and mental health, and agreeing to program monitoring of court appearances and re-arrests. This is a great opportunity for a dynamic, resourceful, service-oriented individual with lived experience and a background in providing support to high needs populations with criminal court involvement, and a commitment to helping participants avoid harmful behaviors leading to re-arrest and disconnection from community support systems. Position Summary The Peer Coordinator reports directly to the Peer Supervisor and supports all peer team coordination tasks and administrative duties. The Peer Coordinator is also responsible for providing holistic, person-centered support and mentorship to a team of Peer Specialists. The Peer Coordinator also facilitates internal and external wellness and recovery groups for staff and program participants. They will also serve as the direct liaison between external organizations and the peer staff when helping clients understand the benefits of referrals being made. PRIMARY RESPONSIBILITIES In this role, you will report directly to the Peer Supervisor. You will be tasked with the following responsibilities: • Provide support and mentorship to a team of Certified Peer Specialist., • Support the Peer Supervisor with all team coordination and administrative duties, including review and assignment of Peer referrals and re-arrest/mandatory programming/weapons charges cases. The Peer Coordinator will serve as acting Peer Supervisor in the Supervisor's absence., • Conduct internal program chart reviews on a quarterly basis, as well as capturing data and tracking outcomes of referrals and assignments., • Support the Peer Supervisor in the development and facilitation of evidence-based groups, training, and team-building activities to increase team engagement and development. Will also assist with the onboarding of new Peer staff., • Assist in ensuring the team is adhering to all QSRP and agency policies and procedures, • HS Diploma is required. Some college preferred., • OASAS/OMH Peer Specialist Certification (both NYS Certified Peer Specialist and NYS Certified Recovery Coach or Certified Recovery Peer Advocate) required., • 3 years of professional experience as a Peer Specialist, Peer Advocate, or Peer Counselor in a Behavioral Health or Criminal Justice setting required. Experience providing community-based Peer support to underserved communities and populations required., • History of lived experience in recovery and/or the criminal justice system required. As an individual who actively participates in their own recovery from mental illness and/or substance use, must be willing to appropriately and effectively utilize their recovery experience to engage and support others, • Strong knowledge of and demonstrated ability to apply person-centered, recovery-oriented practices and principles, • Strong proficiency in using computer software applications such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook), email, web browser and database/file management systems required, • Experience with online communication tools such as video conferencing (Teams, Zoom, etc.), chat, and collaboration software required, • Certification in Wellness and Recovery Action Planning (WRAP) and Intentional Peer Support (IPS) preferred, • Knowledge of NYC Court Operations, preferred, • Familiarity with Pretrial/Supervised Release, Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of community-based treatment programs (substance use, mental health, etc.) and other support services and resources (housing, education, employment, vocational, etc.), • Ability to maintain professional boundaries and confidentiality in compliance with agency and state guidelines, • Ability to work independently and as part of a multi-disciplinary team, • Proficiency in exercising sound and quick judgment, • Excellent communication, written documentation, and interpersonal skills, • Effective group facilitation skills, • Demonstrated professionalism and reliability with excellent time and self-management skills, • Computer literate with a willingness to learn and adapt to modern technologies and software applications as needed for the position, • Must be willing to work evening and weekend hours, as operations expand, • Willingness to travel via public transportation to conduct community visits with participants This is a visible role with direct client-facing responsibilities, engaging with clients, staff, and other stakeholders. The successful candidate will possess the required qualifications and skills, and the ability to work in person 5 days a week. • Hours for this role will be: Monday-Friday 9-5, • Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations. SALARY: $58,349.20 Location: QUEENS, NY CJA VALUES Each employee should embody the following core values in their work at CJA: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Position Title: Social Worker Assistant Program Director Agency/Program: Secret Garden Status: Exempt Hours Per Week: 35 Salary: $68,000 Supervisor: Reports to Program Director Start Date: Immediate Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more. Schedule: Monday through Friday, 9AM to 5PM, after hours on call as needed Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc. Work Environment: This position will spend time at the program site and have an independent (private) office. Travel: A minimum three days on-site per week and as needed. Remote work is arranged on the rest of the working days including meetings. (Subject to change.) About Barrier Free Living (BFL) Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services. About Secret Garden One of Barrier Free Living’s longest-standing programs is the community-based domestic violence program, otherwise known as Secret Garden, which provides case management, safety planning, occupational therapy, short and long-term individual trauma-informed counseling, advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems, and referrals to outside services. These services are provided at Secret Garden’s main office, as well as Family Justice Centers located in the five boroughs Role Summary Manages and mentors program staff, including hiring, training, and performance evaluations, to ensure a positive and productive work environment. A detail-oriented leader who supports a program director by overseeing daily operations, managing staff, and implementing strategic initiatives. Responsible for program coordination, budget management, and ensuring operational efficiency and compliance with organizational goals. Responsibilities ● Provide supervision to program staff, including support with monthly statistical reports, grant-related reporting, and overall performance management ● Supervise graduate-level social work interns, including completing required SIFI responsibilities ● Maintain a small caseload of survivors of domestic violence living with disabilities, offering individual counseling and facilitating support groups ● Prepare, review, and submit monthly and quarterly program reports and statistical summaries to the Program Director ● Oversee day-to-day program operations, including managing staff schedules, timesheets, and internal communication ● Provide oversight of the program’s financial empowerment services, including service delivery and required reporting ● Coordinate program activities, workshops, and special events for participants and the broader community ● Develop and maintain collaborative relationships with community partners and organizations involved in special projects ● Assist with program development efforts, including contributing to grant proposals and requests for proposals (RFPs) ● Develop and deliver trainings, and represent the program at outreach, education, and community engagement events ● Provide information, support, and resource navigation to survivors of domestic violence with physical, psychiatric, cognitive, sensory, and/or developmental disabilities who contact the hotline ● Conduct telephone screenings and respond to inquiries received through the domestic violence hotline and online chat ● Participate actively in staff meetings, case conferences, partner meetings, and professional trainings ● Support general office operations including managing petty cash, processing transportation reimbursements, and maintaining administrative systems ● Provide front desk coverage and hotline coverage as needed, including forwarding and unforwarding hotline calls ● Participate in program committees, internal trainings, and offer support to colleagues as needed to ensure smooth program functioning Qualifications ● LMSW required minimum ● A minimum of three years’ experience ● Social services experience with survivors of domestic violence and persons living with disabilities preferred ● SIFI (Seminar in Field Instruction) certification or eligibility to participate in SIFI required ● Strong knowledge in navigating organizations, systems and community based resources in New York City ● Ability to work in team, collaborative, multidisciplinary and crisis management environments ● Awareness of anti-bias and trauma-informed care preferred ● Computer skills required ● Strong abilities to advocate on behalf of survivors ● Effective written communication and interpersonal skills Equal Opportunity Employer BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.

Job Description Retail Styling Assistant (Part Time) - Manhattan, NYC Our Retail Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a part-time schedule that includes weekend days. This role is in-person based out of our Nolita Showroom. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about supporting our teams. Through our Pillars of Culture, we've built our teams with a focus on innovation, collaboration, and diversity! In addition, we offer competitive compensation, a robust benefits package and an environment that fosters growth. Some of our perks include: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR 643IIHnAvY

Job Description Retail Styling Assistant (Jewelry Stylist) - Manhattan, NY Our Styling Assistants provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our showroom in Manhattan, New York. The targeted budget for this position is $22-$24/hour. This compensation budget range may be adjusted at any time at the discretion of the company. Responsibilities May Include: Sales & Customer Service: • Utilize sales strategies and forward-thinking problem-solving techniques to assist and guide customers through multiple purchasing decisions, such as ring settings selections and diamond options., • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience that reflects our luxury brand and product quality., • Guide customers to purchase, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads to attain individual and team goals and revenue targets., • Proactively respond to online customer inquiries and provide sales assistance through live chats, and phone calls while focusing on a luxury customer experience, reflective of our high-quality product., • Develop and demonstrate product knowledge as it pertains to our diamonds, gemstones, and fine jewelry., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Use our ERP system to manage your tasks and communicate cross-functionally., • Maintain luxury showroom appearance, cleanliness, and organization, including executing new product merchandising guidelines., • Serve as the liaison for all facilities maintenance projects for the location, including troubleshooting and performing minor repairs as needed., • Send and receive product from our distribution center, customers, and external vendors while reconciling inventory within our computer system and maintaining organization., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise., • A bachelor’s degree or equivalent preferred, • Experience with an ERP or CRM system At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR eWV0MTguCV

Job Description Operations Assistant - Brilliant Earth - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company. What you’ll do: • Receive product and enter product details into our internal system, • Perform quality assurance checks on incoming and outgoing product, • Review orders to ensure they are ready to ship to customers, • Support customer care team via phone and email with any product-related escalations, • Complete a high volume of data entry within a specified time frame, ensuring accuracy, • Meet goals and targets as assigned by leadership, • A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets., • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise., • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!, • Experience in data entry or administrative fields preferred, • Experience in a fast-paced, high-volume work environment At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise, and an interview with one of our leaders! #IND333 More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at . Powered by JazzHR YSYWmN65Q1

Job Description Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization, and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement. We are seeking full-time Head Teachers for our Early Childhood at Manny Cantor Center to work Monday through Friday, 8am-4pm. Early Childhood at Manny Cantor Center is an inspired, responsive and progressive preschool serving children ages 0-5 years old, built on the following principles: all children are competent, capable, and curious; all families have something to contribute; we are stronger together. Our pioneering blended-funding model incorporates Head Start, Early Head Start, Universal Pre-K and tuition funding to serve all families on the Lower East Side and beyond. Inspired by the schools of Reggio Emilia, our classrooms are joyful and nurturing learning environments that foster inquiry, exploration and reflection. With the support and supervision of our Associate Directors of Education, our teachers work collaboratively with children to co-construct a curriculum that draws inspiration from children’s interests and the world around us. RESPONSIBILITIES Planning, Preparation + Curriculum Development • Co-constructing curriculum, based on children’s interests, questions and development., • Documenting, reflecting and planning from observations., • Participating in weekly planning meetings with teaching team, • Facilitate virtual learning by posting schedules, mini-stories, resources, suggested activities, and video “read-alouds” online daily. Lead daily morning meeting and small group sessions for children via video conferencing., • Communicate regularly with families and coworkers via email, Zoom, phone and chat., • Meet with each family at least weekly via phone or video conference to provide individualized support and assess strengths, challenges, needs and goals., • Develop written support plans for each family covering parenting, education, mental health, and basic needs. Update plans on an ongoing basis in collaboration with administration and social work teams., • Planning and creating a classroom environment with inquiry, exploration, learning and respect in mind., • Nurturing children’s home languages through curated books, materials, and the physical environment., • Creating a warm and inclusive environment where children and families feel welcome., • Organizing physical space and selection of materials in a way that is inviting and accessible to children., • Develop schedules and processes to ensure that work is complete in a timely fashion by teaching team., • Lead regular documentation, reflection and planning meetings with teaching team., • Speaking and listening to children with respect and mindfulness, • Supervising the whole group, while giving individual attention, • Managing classroom procedures including transitions, routines, and small groups, • Engage students in exploration and ongoing project work., • Building respectful and reciprocal relationships with families., • Documenting children’s learning, development and progress through mini-stories, written narratives, reflections, and observations. Maintain a documentation portfolio for each child. Upload documentation into the DRDP assessment platform and complete assessment checkpoints throughout year., • Maintaining collaborative and professional relationships with colleagues, • Mentoring Associate and Assistant teachers, • Connect families with housing, employment, college access and medical resources as necessary. Refer families to Manny Cantor Center’s internal Mental Health, Social Work, and 2-Generation departments. Check in with support staff as necessary to ensure that families’ needs are being met., • Participating in weekly professional development meetings., • Showing professionalism including integrity, ethical conduct and decision making, • The candidate will be reflective, ask questions, be willing to take risks and make mistakes. QUALIFICATIONS • MA in Early Childhood / Elementary Education | New York State B-2, N-6 or P-6 certification or study plan required., • Study Plan Requirements: BA in Early Childhood with a commitment to obtain a NYS Early Childhood teacher Certification within three years of employment., • Minimum 3 years of professional teaching experience with children under 6 years of age in an early childhood setting required., • Bilingual Mandarin/English a plus., • Excellent written communication skills, including the ability to craft narrative observations and assessments, mini-stories and written reflections, and communicate with families and colleagues regularly via email., • Ability to use Outlook, Microsoft Office Suite, Zoom and other online learning platforms as required., • Available to work a mix of morning and afternoon shifts (8am-4pm, 9am-5pm or 10am-6pm) to cover extended days., • Strong oral communication with children, families, and colleagues Benefits • Generous PTO Policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, and Amusement Parks, etc., • Free Gym Membership to our MCC Fitness & 14TH ST Y Gym, • Discounts to programs at Educational Alliance LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO INFO Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit . Monday - Friday, 8:00 AM - 4:00 PM 37.5 hours per week

Online Chat Representative Are you an experienced Online Chat Representative looking for a new challenge? Do you value customer service and helping your community? Are you motivated, energetic, and excited to become part of the team? If so, you might be our next new team member! Perk Of This Role Fu

Job Description Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including: psychiatrists, integrative physicians, nutritionists, therapists and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain always leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals. The Clinic Outreach Manager (COM) plans and implements all aspects of outside sales/business development, community and clinical outreach, and referral development and maintenance for Amen Clinics Inc. (ACI). They must possess the ability to plan, direct and implement all facets of referral development and account management, including developing a robust marketing plan and having the ability to prioritize duties to successfully reach their defined goals. The COM is responsible for driving results within the assigned accounts and territories and for obtaining new accounts that achieve maximum profitability and growth for ACI. This position must be able to work well with clients, management, and peers. It also requires ensuring that the organization’s marketing and outreach efforts are meeting the high standards established and are consistent with the vision, mission, and goals of ACI and is in accordance with its by-laws. Essential Duties & Responsibilities: • Autonomously facilitates and maintains consistent business development activity and result levels for the established Key Performance Indicators (KPI’s) given; including client/referent referrals and appointments scheduled., • Responsible to meet and/or exceed the number of professionally referred patients to the clinics measured by increased revenue & evals/scans booked through independent work and in collaboration with the outreach and clinic teams, • Obtains and manages referral sources from segments including, but not limited to: physicians, therapists, social services, attorney’s, hospitals, professional organizations, mental health centers, etc. through a variety of activities such as personal appointments, meetings, phone calls, tours, emails and events/conferences, • Researches, analyzes, and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity, • Identifies market research and adjusts marketing strategy to meet changing market and competitive conditions, • Makes customer-focused decisions, both independently and with the support and direction of management, • Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results., • Must be effective in a variety of formal presentation settings: one-on one, small and large groups, with peers and direct reports, • Actively demonstrates a dedication to meeting the expectations and requirements from internal and external customers; gets firsthand information and uses it for improvements in ACI services; always acts with the customer or patient in mind., • Responsible for daily entry and continued maintaining of referent database and the logging of all accounts, contacts, and activities in company’s CRM, • Establishes and maintains relationships with industry influencers and key community and strategic partners., • Constructs and adheres to identified and approved outreach budget, • Coordinate and lead weekly tours for prospective professional referents, • Organize and coordinate trainings, community events, and in-service professional events, • Implement monthly, seasonal and annual marketing strategies, and evaluate results accordingly, • Provide weekly and monthly activity and accounts reports to supervisor, • Regular communication with the Outreach team in multiple formats, such as online project management software, email and phone, • Regular communication with the Outreach team and management in multiple formats, such as online project management software, chat software, email and phone, • Bachelor’s Degree in related field preferred (e.g., Business, Communications, Marketing), • Minimum five years’ experience in sales and/or business development. Specific experience in behavioral healthcare field is preferred., • Must have strong references, • Must be able to work independently and productively with minimum supervision., • Must exhibit excellent communication skills (oral and written)., • Ability to speak effectively before key stakeholders, groups and organizations., • Ability to plan and organize community and provider events., • Works collaboratively with the outreach team, clinic teams and the admissions team to meet defined ACI goals., • Ability to establish and maintain professional atmosphere for employees, clients and customers., • Ability to expertly and aggressively market and sell company’s brand and services as a “hunter” of new accounts and an “account manager” of existing accounts., • Updates job knowledge by participating in educational opportunities, attending industry events and conferences., • Demonstrates ability to learn quickly when facing new problems or in obtaining new information; quickly grasps the essence and the underlying concepts, • Requires flexibility in both working hours and days of work, • Requires ability to travel on a regular basis for meetings conferences and events., • Knowledge of mental illnesses & treatment strategies, • Knowledge of MS Office and CRM’s, • Timely follow-up on all professional inquiries and leads (within 24 hours)

Job Description Full Job Description TopView Sightseeing is a New York City-based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Tea Around Town, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for New Yorkers and visitors. TopView Sightseeing is a fast-growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive co-workers. Responsibilities: • Coordination of buses for daily operations, • Use radio and online chats to maintain constant communication, • Coordinate with and support colleagues, bus operators, supervisors, and managers to execute the day-to-day operations, • Be responsible for company equipment, • Promote a culture of positivity, • Monitor the safety of employees and guests, • Conduct and submit various reports as assignedRequirements:, • The ability to read maps and understand NYC traffic patterns, • Outstanding interpersonal and communication skills, • Organized and attentive to detail but also able to multitask, • The ability to make informed decisions and remain calm in stressful situations, • Willingness to work on weekends and holidays, • Willingness to work early AM shifts or late PM shifts as needed, • The ability to work with google office applications, e.g., docs, sheets, email, chat Benefits: • Weekly bonus incentives, • Employee discounts, • Health insurance rjzGOuFSgP

Job Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities * Provide assistance through email, chat, and phone communication * Help with itinerary changes, updates, and general travel questions * Provide destination and travel guideline information * Follow up with travelers before departure * Resolve concerns while maintaining a positive customer experience Ideal Candidate * Friendly and professional communication style * Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work flexibility * Training provided * Ongoing team support * Professional development opportunities * Access to travel-related perks

Job DescriptionSenior Social Media & Influencer Strategists SoHo West, New York City | Full-time | In-office We’re building the most loved beverage brand in the world. Be LOVE™ is building the future of beverages across multiple categories. Founded by Kurt Seidensticker (Founder of Vital Proteins, early investor in Ghost Energy and Koia) and Leslie Scofield (Toms, Aviator Nation, Summit Series), Be LOVE™ isn’t just another beverage brand—it’s a cultural movement for wellness, connection, and performance. Our balanced electrolyte drinks are made for everyone, every day, designed to help people feel their best. Our NYC office is the engine driving the brand forward. We’re building a team of A-players across marketing, growth, and technology—and we’re looking for a team of Senior Social Media & Influencer Strategists. You’ll be the creative and operational engine of our Influencer/Creator Marketing program—responsible for sourcing, coaching, and managing the talent that will help scale Be LOVE™ into a generational beverage brand. From drafting airtight briefs to securing ad authorization and optimizing performance reads, you will be the key operational link between high-quality creator content and measurable business results, fueling our next phase of brand growth. Who You Are You turn creator chaos into clean, on-time posts. You speak the platform, you think in checklists, and you keep receipts. You balance taste with targets and treat every booking like a mini-launch. You move fast, protect the brand, and make it easy for creators to win with Be LOVE™ . You are the Creator and the Face of the Brand. You own an active, established channel and you are skilled at generating viral, native content. You understand hooks and retention because you do it yourself, and you are comfortable being on camera as the authentic face of Be LOVE™ on and off your channels. You connect people, remember details, and keep the energy warm, organized, and moving. About the Role Be LOVE™ is looking for a passionate, results-driven Senior Brand Creator, Culture & Growth Ambassador to serve as the authentic, full-time face of the brand. This role merges Brand Ambassadorship, High-Volume Content Creation, strategic execution, and analytical reporting, working across organic and paid channels to make influencer marketing a key brand and business driver. The Impact You Will Make You will work directly with the Senior Creator Program Lead to shape the program's future by focusing on four core areas: • Strategic Growth: Contribute to the master roadmap, playbook, and measurement plan to elevate influencer & creator marketing into a top-tier acquisition and engagement channel for Be LOVE™, • Creative Excellence: Serve as a primary coach for our creator network, ensuring all content is best-in-class, aligns with brand values, and achieves campaign objectives., • Performance Optimization: Own the monitoring and reporting of campaign performance (organic and paid), providing actionable insights to continuously optimize strategy, execution, and ROI., • Build a community: Help build and nurture a tight-knit ecosystem of creators, ambassadors, and superfans, keeping group chats active, feedback loops alive, and our presence strong online and in IRL. What You’ll Do • Develop briefs and coach creators toward best-in-class content. Review concepts for fit, clarity, and brand safety, • Own the content creation of Be LOVE's brand channels (IG, TikTok), including scheduling, community management, content creation, and spotting;, • As the face of the brand, you will own and execute the content strategy for your personal channel(s) (which promote Be LOVE™ and our core brand channels; ideate, shoot, edit, and post with clean CTAs, • Monitor, manage, and report on performance of organic & paid campaigns, including both performance-driven and awareness campaigns, • Ensure all contractual obligations are met and all campaigns launch on time with clean links and disclosures, • Optimize strategy and execution based on learnings, • Partner closely with Brand, Studio, and Growth teams to leverage creator creators and their content as part of our campaigns & always-on brand moments, • Stay on top of trends, share case studies, and demonstrate thought-leadership across the organization, • Continuously research and learn from other successful brands with a strong social media & influencer presence, • Work with the Senior Creator Program Lead on the master roadmap, playbook, and measurement plan to grow influencer marketing into a key brand and business driver, with measurable impact across reach and impressions, traffic and sales., • Help shape and lightly host "micro-moments" with our community (e.g. group chats, small meetups, surprise-and delight drops) that keep creators and fans feeling seen and connected Creator Sourcing & Relationship Building • Source, vet, and maintain a current roster of brand-relevant creators across platforms, ensuring alignment on brand fit, audience quality, and rates, • Initiate cold outreach and nurture relationships with potential and existing influencers and brand ambassadors to expand the Be LOVE™ social network, • Act as a passionate brand evangelist, identifying and pitching new, inventive ways to promote Be LOVE™ through the influencer and creator network Campaign Management & Logistics • Draft comprehensive and airtight briefs including objectives, hooks, claims, do’s/don’ts, and full disclosure guidance., • Negotiate packages, timelines, and usage rights, coordinating with internal teams (Brand, Studio) for asset creation and claim confirmation., • Manage all product seeding and logistics, coordinating with the warehouse for product shipments and external vendors for custom gifted mailers., • Issue and verify links, codes, and tracking pixels prior to launch to ensure accurate performance measurement Reporting & Optimization • Manage the end-to-end payment process, communication, and deliverable tracking for all influencer partnerships., • Lead monthly reporting and KPI tracking utilizing platforms (GRIN, Tribe Dynamics, Lumanu) to log performance reads (e.g., CTR, CPA, GMV, save/share rate)., • Collect and secure usage/ad authorization (e.g., Spark Ads, allow listing) and hand off files to the Paid Media team for content boosting and retargeting., • Bachelor’s degree in Marketing or a related field, • 3+ years in a high-volume content creator or integrated marketing role with hands-on execution., • MANDATORY: Established, Active Creator Presence with a demonstrable, engaged audience (e.g., 50k+ followers); comfortable on camera and behind the camera; must share public links and recent performance examples of your own content., • Platform-native fluency across TikTok, Instagram, and YouTube and comfort in each back end, • Tracker discipline with links, codes, IDs, rights windows, and clean naming, • FTC disclosure basics and working knowledge of claims safety and platform policies, • Clear written comms and creator bedside manner that gets to yes without drama, • Strong organization under weekly keep-pause-scale cadences with Buyers and Performance, • Curiosity for culture and the ability to spot formats before they peak, • You are social, outgoing, personable and friendly, • In your spare time, you always find yourself scouting new people to follow on Instagram or are out and about making new connections with like-minded individuals, • You celebrate your success, and the success of the team even more, • Must have strong business acumen and entrepreneurial spirit You’ll Thrive If You… • Love turning a messy DM thread into an on-time post that performs, • Enjoy making content as much as booking it, • Can fix a caption, link, or disclosure in minutes, not days, • Keep calm calendars and cleaner spreadsheets when volume spikes, • Write briefs creators actually use, • Spot simple process fixes that speed the whole pipeline, • Love being “the connector” who remembers who met where, who vibes with who, and how to pull the right people into the same chat or moment. What Really Matters • On-time creator posts on creator handles with clean links and disclosures, • Rights and ad authorization secured for boosts with audit-ready records, • A steady feed of brief-ready creators and formats the team can book fast, • Weekly inputs that help us decide what to keep, pause, and scale, • Proof you can move volume without sacrificing brand safety or pace, • Original content from you that feels like Be LOVE ™ and performs Helpful Degrees Marketing, Communications, Public Relations, Journalism, Media, or related fields welcome—equivalent experience works if your tracker and results tell the story. Benefits Benefits Comprehensive medical, dental, vision, FSA/HSA, commuter benefits; 401(k) with 6% match (immediate vesting); life and disability; monthly wellness and connectivity stipends.

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