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  • City Roots Hospitality
    General Manager/Manageress
    General Manager/Manageress
    19 days ago
    $70000–$90000 yearly
    Full-time
    Manhattan, New York

    Are you a dynamic leader with a passion for the culinary industry? We’re seeking a talented Restaurant General Manager to lead our team and uphold our commitment to exceptional service and food standards. If you have a proven track record of managing restaurant operations, fostering a positive team environment, and delivering an outstanding guest experience, we want to hear from you. Responsibilities: Oversee all aspects of restaurant operations, including staff management, customer service, and financial performance Lead and inspire a diverse team to ensure smooth day-to-day operations and adherence to quality standards. Develop and implement strategies to optimize revenue, control costs, and enhance profitability. Monitor inventory levels, order supplies, and manage vendor relationships to ensure consistent supply availability. Uphold high standards of food quality, presentation, and service to exceed guest expectations. Handle customer feedback and complaints professionally, finding effective resolutions to ensure guest satisfaction. Maintain a safe and sanitary environment by enforcing health and safety regulations. Train and mentor staff in accordance with company policies and procedures. Analyze financial reports and implement corrective actions as needed to achieve financial goals. Requirements: Proven experience as a Restaurant General Manager or in a similar leadership role. Strong understanding of restaurant operations, including front-of-house, back-of-house, and customer service. Exceptional communication, leadership, and interpersonal skills. Proficient in financial management, including budgeting, cost control, and revenue optimization. Ability to make decisions under pressure and resolve conflicts effectively. Knowledge of health and safety regulations and ability to enforce them. Flexibility to work evenings, weekends, and holidays as required. Culinary or hospitality degree is a plus. Join our dynamic team and contribute to New York City’s leading vegan restaurant group. If you are ready to take on this exciting opportunity, apply now with your resume and cover letter outlining your relevant experience and leadership achievements. Job Type: Full-time Pay: $75,000.00 - $95,000.00 per year Benefits: Employee discount Health insurance Paid time off Paid training Shift: 10 hour shift Work Location: In person Compensation Details Compensation: Salary ($70,000.00 - $95,000.00) Benefits & Perks: Health Insurance, Paid Time Off, Commuter Benefits, Dining Discounts Required Skills Restaurant Management Leadership Time Management Food Handling Customer Service Problem Solving Training Team Leadership

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  • US CRUISE
    Guide
    Guide
    27 days ago
    $3000–$10000 monthly
    Full-time
    Manhattan, New York

    Company Introduction US Cruise is a professional company headquartered on Wall Street, New York, specializing in global cruise ticketing, group shore excursions, bilingual tour leaders, and customized travel services. We maintain close partnerships with major cruise lines worldwide and are committed to providing travelers with high-quality cruise experiences. With extensive industry expertise and a professional team of tour guides, we are not only a trusted brand for travelers but also a key partner for travel agencies and agents. Position Overview US Cruise is now hiring energetic, personable cruise tour guides to accompany international travelers on exciting journeys. Candidates must be fluent in both Chinese and English. Comprehensive training and full support are provided—you bring your passion for travel, culture, and customer service to create unforgettable experiences for our guests. Our guided cruise services cover top global destinations, offering you the opportunity to earn a competitive salary while traveling the world and enjoying the benefits of cruise life. This is a contract position with compensation of $2,000 per week, excellent working conditions, and strong career growth potential. Bilingual Chinese-English tour guides are especially sought after, and proficiency in Fuzhou dialect or Cantonese is a plus. Responsibilities Lead cruise passengers on shore excursions and sightseeing tours at major ports of call. Deliver professional commentary, including cultural and historical insights as well as personalized recommendations. Promote and assist in selling cruise shore excursion products to enhance the guest experience. Ensure the safety, comfort, and satisfaction of all guests throughout the tour. Work closely with cruise staff and local partners to ensure seamless operations. Requirements Flexibility to work according to cruise itineraries. All schedules will be provided in advance. Must be at least 21 years old and legally authorized to work in the U.S. without sponsorship. Successful candidates will be required to pass a background check. Strong public speaking and group management skills. Fluency in both Chinese and English; proficiency in Fuzhou dialect or Cantonese preferred. Please include your availability and desired start date in your application. Commitment to Diversity & Inclusion At US Cruise, we are dedicated to fostering diversity and inclusion within our workforce and the communities we serve. Guided by our values of integrity, teamwork, and respect for individuality, we encourage every team member to bring their unique strengths. We view diversity and inclusion as a long-term commitment, requiring shared responsibility, continuous improvement, and progress. Join us in creating unforgettable cruise experiences while growing together in a diverse and inclusive environment.

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  • CAVA
    Guest experience manager
    Guest experience manager
    1 month ago
    $19–$20 hourly
    Full-time
    Williamsburg, Brooklyn

    Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values: Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others. Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious. Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt. Passion for Positivity: We greet each day with warmth and possibility. Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. The Role: Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team. By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role. What You’ll Do: Lead and develop Team Members and Special Ops Trainers Be responsible for the entire guest experience Develop Culinary Leads and uphold food safety & quality standards Oversee food and beverage management, including inventory, ordering, and budget Put deliveries away, plus any additional duties assigned Ability to cross train across the restaurant to ensure rapid growth May stand for long periods of time and lift up to 50 pounds Assist with any additional duties assigned Physical Requirements: Must be able to bend and reach overhead often Must possess dexterity to handle tongs, pots/pans, and other equipment Must be comfortable working in temperatures ranging from hot to cold Must be comfortable working near open flames May be required to work in tight spaces Must maintain near constant communication with multiple people Close vision, distance vision, and peripheral vision is required Must be able to sit, squat and kneel occasionally Must be able to work in a constant state of alertness and safe manner May be required to occasionally work in outdoor weather conditions Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members: Competitive pay Health, Dental, Vision, Telemedicine, Pet Insurance plus more!* 401k enrollment with CAVA contribution* Paid sick leave, parental leave, and community service leave* FREE CAVA Meal for every shift worked The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member

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  • Daily Provisions - Brookfield Place
    Line Cook
    Line Cook
    1 month ago
    Full-time
    Manhattan, New York

    Open early, Daily Provisions offers our take on classic bakery items prepared each morning, including signature crullers, homemade baked goods, breakfast sandwiches, and freshly brewed coffee and teas. Throughout the afternoon and evening, Daily Provisions serves made-to-order sandwiches, salads, and seasonal sides, in addition to comforting dishes like our slow-roasted Roast Chicken (best served alongside our selection of cocktails, wine, and beer). Who you are: As a Line Cook, you have a strong passion for food, technique, and an eagerness to learn more, which comes with the opportunity to build on your skills and grow as a leader in the kitchen. The ideal candidate is friendly, curious, and devoted to becoming an integral member of a team that values hard work and attention to every detail. What you’ll do: Consistently support a culture of Enlightened Hospitality Responsible for all aspects of kitchen operations, including preparation, cooking, and portioning of food. Maintains and properly uses all kitchen equipment including fryers, blenders, food processors, mixers and rotisserie. Consistently ensures that prep duties are excellently prepped, seasoned and cooked to the standards taught by Daily Provisions culinary leaders by the designated time of completion. Follows standard operating procedures of all recipes, techniques, and builds sheets of assigned dishes as taught by culinary leaders. Responsible for correct product storage of all mise en place, including labeling and dating procedures. Responsible for maintaining properly sharpened knives and tools and exhibits at least average knife skills in speed and accuracy to maintain a professional line cook's workload. Maintains a clear dish station including but not limited to chemicals, janitorial supplies, and health department standards and assists with deep cleaning schedule. Supports the team (Hospitality and Kitchen) whenever needed (e.g, call-outs, catering, etc.) Has intimate knowledge of Department of Health standards and uses them as a guide to keep kitchen spaces tidy, and to holds the team accountable. What we need from you: 2+ years in a Line Cook position in a similar environment NYC Food Handlers License Ability to walk or stand for long periods of time English fluency and additional languages preferred, but not required What you’ll get from us: Hourly rate of $18 - $19/hr* Comprehensive Medical, Dental, and Vision insurance Paid Time Off to support you with an active life outside of work Paid Parental Leave 51% dining discount throughout the USHG family of restaurants Flexible Spending Options (health care, dependent care, transit & parking) Employee Assistance Program to support overall mental wellbeing Exclusive access to primary care, mental health, and other healthcare services Matched 401(k) to help you invest in your future Generous Employee Referral Program Access to the USHG HUGS Employee Relief Fund Eligibility for the USHG Digital Wallet, where you'll have daily access to earnings and flexible saving options The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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