Operations leader jobs in New York, NYCreate job alerts

Are you a culinary leader with a passion for excellence and a love of collaboration? Dish Food & Events, an award-winning catering and events company in the heart of NYC, is seeking an Executive Sous Chef to join our dynamic team. With over 15 years of experience creating unforgettable events, we’re known for our warm hospitality, delicious and innovative cuisine, and a team-focused culture that empowers every team member to thrive. As Executive Sous Chef, you’ll work closely with our Executive Chef to lead and inspire a talented kitchen team, ensuring the highest standards of quality, flavor, and service. From mentoring new kitchen leaders to overseeing production for extraordinary events, this role offers the opportunity to make a lasting impact on both our team and our clients. If you’re ready to bring your leadership skills, creativity, and passion for culinary excellence to a company that values authenticity, creativity, and teamwork, we’d love to hear from you! Qualifications Culinary degree or equivalent professional training preferred NY Department of Health Food Handler’s License required. Minimum 5 years of culinary experience, with at least 2 years in a leadership role, ideally in high-volume catering, fine dining restaurants or events. Strong leadership skills with a proven ability to mentor and develop diverse kitchen teams. Expertise in food costing, inventory management, and achieving financial goals. Exceptional organizational and time-management skills to oversee production and maintain quality standards. Proficient in recipe development, menu planning, and maintaining consistency across events. Knowledge of NYC Department of Health guidelines and a commitment to maintaining a safe, sanitary kitchen. Outstanding communication skills for team coordination, client interaction, and vendor relationships. Passion for delivering creative, high-quality dishes that align with seasonality and client preferences. Flexibility to work evenings, weekends, and attend off-premise events (1-2 per month) as needed. Fluency in English is required; proficiency in Spanish is strongly preferred Job Description Responsibilities would include but not be limited to: LEADERSHIP Create a positive and inspiring environment for the commissary team. Provide coaching and mentorship to our team. Foster new kitchen leadership. Maintain a safe and sanitary kitchen as per NYC Dept of Health guidelines. DOH Food Handler’s license required. Lead kitchen when executive chef is absent with sous chef. Assist in hiring, training, scheduling and managing a diverse and professional kitchen and event staff Delegate team on event production, commissary cleaning, and organizing. Train and foster new leadership. Lead and maintain a high performing team that produces quality work and excellent food. Control and maintain a high level of quality. This includes supervising and creating systems for packing events and communication of serving standards. Set a standard of quality and flavor. Lead + delegate production of an exciting and fun daily family meal for our team. Lead training sessions for commissary and event kitchen staff. Occasionally attend off premise full service events (approximately 1-2 per month) to gain insight into our operations, lead the event kitchen team and ensure quality control. Represent the company in front of our clients and in media (i.e. tastings, interviews with blogs, magazines, social media) PRODUCTION, PURCHASING + MAINTENANCE Collaborate with Sous Chef to develop daily prep lists and then execute food production in our kitchen, resulting in quality work and delicious food Oversee daily, weekly, and monthly inventory of food product and supplies Assist the Executive Chef in meeting financial goals for food, kitchen labor and kitchen supply costs Alongside, the Executive Chef prepares event questions and changes for production meetings. Communicate efficiently and effectively with kitchen team, operations department, event staff, sales team and vendors Execute Client tastings and lead at a high performance level on an as needed basis Together with the Operations Manager, Executive Chef and Sous Chef and Pastry Chef, update and maintain recipes, costing, and other menu details in our catering system (Total Party Planner) Delegate and oversee facility maintenance including implementation of our preventive maintenance schedule. R&D Test out flavors of dishes that include sub recipes. Measure and weigh individual ingredients using a scale. Keep all records up to date and organized utilizing our catering system (Total Party Planner). Understand all policies, procedures, standards, specifications, guidelines and training programs. Attend and actively participate in required meetings and bring suggestions for improvement. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. CORE VALUESExemplify our company core values, mission statement and standards. Foster positive communication with the front and back of house team. Actively participate in our Continuous Employee Success Management program including weekly 1:1s, six-month check-ins and annual performance reviews. Compensation + Benefits Competitive annual salary in the range of $80-90k with bonus potential. Option to enroll in major medical, dental and vision insurance Paid Days Off (Vacation + Personal Days + Dish Holidays) Paid Volunteer Time Off (VTO) program designed to support the communities where we live and work Paid Family Leave, Sick Pay, ST and LT Disability insurance 401k Plan to invest in your future after 12 months of full-time employment Commuter transportation benefits Company dining program of daily delicious family meals (aka free lunch!) Dish provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Are you a motivated leader fluent in both Russian and English? Do you have a passion for leadership, sales, and creating a positive, thriving work environment? Brooklyn Beauty Lounge is seeking a dynamic Salon Manager to join our team and help drive our growth. Key Responsibilities: - Lead, mentor, and inspire a diverse team of beauty professionals. - Cultivate a positive, vibrant salon culture where staff and clients feel valued. - Manage daily salon operations, ensuring a seamless client experience. - Actively participate in hiring, training, and onboarding new team members. - Develop sales strategies to achieve business growth and client retention. - Foster strong client relationships and ensure excellent customer service. - Collaborate with staff to maintain high-quality standards and professional conduct. - Drive team performance, set goals, and monitor progress. Requirements: - Fluency in both Russian and English (written and spoken) is a must. - Minimum of 1 year of leadership experience (sales experience strongly preferred). - Proven track record of building and leading successful teams. - Exceptional communication and interpersonal skills. - Strong problem-solving abilities and a proactive mindset. - Ability to adapt and thrive in a fast-paced, client-focused environment. - Must be available for full-time hours, including weekends. - Salon experience is a plus but not required. Why Join Us? - Be part of a growing, luxury beauty salon in Brooklyn. - Opportunity for long-term growth and career advancement. - Competitive pay and a supportive team environment. If you are passionate about leadership, love working with people, and are eager to help our salon thrive, we want to hear from you!

Luxury Home Scent Boutique is a distinguished luxury brand known for its exquisite, handcrafted home fragrances and decor. Our products are celebrated for their elegant designs and superior craftsmanship, offering a refined sensory experience that elevates the atmosphere of any space. The Opportunity: We are looking for a dynamic leader to join our NYC team. This is an exceptional opportunity to represent a Luxury Home Scent & Decor brand in a growing market. You’ll be at the forefront of driving sales, delivering extraordinary customer experiences, and further developing our New York market. Qualifications: The candidate must be a passionate luxury retail professional with a strong focus on driving sales and delivering a refined customer experience Minimum 5years of retail experience, preferably within beauty, home decoration or luxury Excellent selling and communication skills, able to take customers on the Baobab Collection journey Have an extensive network/clientele in and around New York, especially the Upper East Side. Possess an entrepreneurial spirit with the ability to drive revenue and manage back-office operations, continuously striving for excellence Previous experience with retail point-of-sale software and proficiency in Microsoft Office Ability to lift 25lbs. 40 hours per week, you must be flexible and available for five shifts per week including weekend days Key Responsibilities: Customer Engagement: Be the face of the brand by engaging with customers, sharing the unique story behind our luxury products and creating an immersive shopping experience. Sales Leadership: Provide top-tier service to each customer while showcasing the quality and craftsmanship of our collection, exceeding sales targets, and building long-term customer loyalty. Brand Representation: Be an ambassador for the brand, initiate relationships with the potential clients and other likeminded businesses. Pursue, put in place and close corporate sales for the New York market. Clienteling: Drive new customers to our brand via different levers and set out strategy for CRM and planning CRM: Ensure daily personal outreach to clients via email, text and other communication tools. Develop themed campaigns and original ways to follow up in order to keep the team and clients engaged. Team Leadership: Recruit, train, and mentor a team of sales associates, ensuring they understand and uphold the brand’s luxury standards and provide exceptional service. Merchandizing: Oversee the store’s visual merchandising to create an inviting, sophisticated environment that aligns with the brand’s prestigious image and the store's commercial objectives. Inventory and Stock Management: Keep a close eye on inventory levels, manage stock replenishments, and ensure that products are always available to meet customer demand. Market Awareness: Monitor trends and competitor activity, adjusting strategies to keep the store competitive and engaging. Brand Promotion: Take initiative to create buzz around Luxury Home Scent Boutique through in-store events, local partnerships, and customer engagement that brings foot traffic to the boutique. Join Us As Retail Sales Manager, you’ll be pivotal in the growth of a world-class luxury brand on the iconic Madison Avenue and throughout New York City. This is your opportunity to play a leading role in the success of Luxury Home Scent Boutique while being part of an exclusive, dynamic retail environment. Job Type: Full-time Pay: $65,000.00 - $70,000.00 per year Benefits: 401(k) matching Employee discount Paid time off Shift: 8 hour shift Work Location: In person

Salary - $16.50/hr - 18.00/hr; depending on experience City Experiences is seeking a Part-Time Deckhand for our City Cruises operation in New York City. About You: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. About the Opportunity: The successful Deckhand is responsible to maintain the appearance and cleanliness of the vessel, ensuring guest comfort and safety while underway, and assisting with docking and undocking. Crewmembers must uphold the strictest safety standards for guests and crew, and will maintain a professional and friendly manner consistent with the RESPECT Service System. Essential Duties & Responsibilities: Provide exceptional hospitality to guests and coworkers as prescribed in the RESPECT Service System. Follow safety procedures in order to ensure the protection of passengers and vessel. Participate in routine safety drills to prepare for major incidents. Handle lines to moor vessels to pier. Stand watch in ships' bows, sterns, or bridge wings in order to look for obstructions in a ship's path or to locate navigational aids such as buoys and lighthouses. Assist Captain and supervisory personnel in maintain vessel equipment and systems such as HVAC, engine, and technical equipment. Maintain the cleanliness and safety of all common areas. Sweep, mop, and wash down decks and exterior to remove dirt, and debris, using brooms, mops, brushes, and hoses. Load or unload materials from vessels; gather and remove trash from vessel. Service, clean, and supply restrooms. Be prepared to begin work at scheduled time. Maintain uniform and personal grooming in compliance with appearance standards. Other duties as assigned by the Captain or First Mate on duty. Requirements & Qualifications: Energetic and enthusiastic personality essential High School Diploma (or GED or High School Equivalence Certificate) preferred Pre-employment and on-going random drug testing is required for all marine personnel Must be able to effectively understand and convey written and verbal information to guests and coworkers Must possess a service orientation – actively looking for ways to help others Will work for extended periods of time without sitting Required to lift furniture and other heavy items such as provisions up and down stairs. Required to throw mooring lines from ship to pier. Must have normal color vision to accurately interpret navigational lights and color-sensitive system and safety displays. May be required to apply for a Transportation Workers ID Card Will be required to be available for work on all major holidays Must be at least 18 years of age Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident About Us: City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader. City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations. We encourage qualified applicants with arrest and conviction records to apply.

WHO WE ARE We’re a modern creative studio operating at the intersection of fashion, media, branding, and entrepreneurship. We launch brands, design decks, produce video content, build pop-ups, and turn ideas into real-world experiences. Our space is a hybrid studio-office-playground where no two days look the same and that’s exactly how we like it. We’re not corporate. We’re not chaos. We’re curated creative energy and we need someone who can flow with it. WHO YOU ARE - You’re an organized, detail-obsessed problem solver with creative direction and calm energy. - You’re the first one your friends go to when they need a plan, a system, or a last-minute save. - You have experience (or natural talent) supporting founders, creatives, or small team leaders. - You’re just as comfortable scheduling meetings as you are proofreading a brand proposal or helping produce an on-the-fly event. - You’re flexible, resourceful, emotionally intelligent and you know when to follow up without being asked. WHAT YOU’LL DO - Be the right hand to the founder: calendar, travel, emails, priorities, and day to day tasks. - Manage projects, timelines, and creative workflows across internal and external collaborators. - Help prep and polish decks, docs, and digital files to make us look as sharp as we are. - Coordinate shoots, sessions, meetings, and events. - Keep operations flowing and creative chaos at bay with calm, thoughtful systems. - Bring structure without stripping the soul from the creative process. THIS ROLE IS FOR YOU IF… - You’re organized and intuitive, grounded and creative. - You want to grow inside a modern creative company, not just support one. - You’re curious about branding, fashion, media, or entrepreneurship and maybe even want to build something of your own one day. - You’ve got an eye for aesthetics, killer communication instincts, and an ability to stay five steps ahead. TO APPLY Send us a quick note that tells us: - Who you are and what you’re looking for in your next chapter. - Your favorite tool or system for keeping yourself (or someone else) organized. - A project or job where you had to juggle a million moving parts and nailed it. - Please have direct and or parallel experience in an executive assistant role.

RESPONSIBILITIES: Work under the direction of the ownership Daily operations of upscale dining restaurant Schedule and appoint tasks and responsibilities to the staff Ensure policies are upheld Offer and inspire exemplary guest service Other responsibilities to ensure ease of operations REQUIREMENTS: Minimum 1-2 years in a management role in the Restaurant/Hospitality Industry Food Handler Certification a must Experience working in Mediterranean restaurant preferred Comfortable with technical aspects of the job, knowledge of the reservation system Proven team player willing to roll up your sleeves - a good leader should be willing and able to do whatever he or she asks of their team Must exemplify the highest standards in honesty, integrity and leadership

We’re looking for a dynamic and experienced Floor Manager to oversee nightly operations at our busy bar in Williamsburg. The ideal candidate is a strong leader with a passion for hospitality, excellent problem-solving skills, and the ability to keep things running smoothly under pressure. Responsibilities: Supervise front-of-house staff including servers, hosts, and bottle girls Ensure excellent customer service and resolve any guest issues on the spot Manage table assignments, flow, and staff coverage Oversee cleanliness, presentation, and compliance with health and safety standards Assist with scheduling, training, and opening/closing duties Coordinate with bartenders, kitchen staff, and security for smooth operations Requirements: 2+ years of experience in a bar, lounge, or nightclub management role Excellent communication and leadership skills Strong organizational and multitasking abilities Professional appearance and demeanor Availability to work nights, weekends, and holidays as needed Familiarity with Williamsburg nightlife is a plus 🕗 Schedule: Primarily evening and late-night shifts 📍 Location: Williamsburg, Brooklyn

Benefits: Employee discount Flexible schedule Paid time off Paid training Full job description Want to be part of something sweet? Join the team at Ample Hills Creamery. We are passionate about creating a memorable customer experience while serving our house-made ice cream, floats, and milkshakes. This Job is extremely customer facing, we want our employees to live the Ample hills mission and be able to tell our flavor stories As a Shift Leader, you will play a vital role in setting the tone and vibe of each shift, ensuring smooth operations, exceptional customer experiences, and a motivated team. Your responsibilities include opening and closing the shop, managing cash procedures, delegating tasks, coaching employees, and serving our delicious treats. Requirements: Valid NYC Food Handlers License Enjoy interacting and communicating with people of all ages Positive, patient, dependable, and punctual Strong communication and follow-up skills Ability to inspire and teach new skills to employees Storytelling abilities to engage guests and create a fun atmosphere Flexibility to work late nights, weekends, and holidays based on business needs Thrives in a fast-paced, ever-changing retail food service environment Ability to stand for up to 8 hours a day Capable of bending, twisting, and lifting up to 30lbs unassisted. Note: Only selected candidates will be contacted for an interview. We appreciate your interest in joining our team. Join our team and help us create a delightful ice cream experience at Ample Hills Creamery. Apply today and be part of our exciting journey! Job Types: Full-time, Part-time Pay: $18.50 - $20.50 per hour Expected hours: 30 – 40 per week Benefits: Employee discount Flexible schedule Paid time off Paid training Shift: Day shift Evening shift Work Location: In person

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.