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The Optum family of businesses is seeking a Behavioral Health Clinical Therapist to join our team in Plainview, NY. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone. The therapist is responsible for providing direct clinical services to adult and pediatric patients in the Collaborative Care Model (CoCM) in a primary care clinic and will operate in conjunction with Optum Behavioral Care (OBC) to serve as the core member of the hybrid in-person/virtual collaborative care team for OBC clients. In this cutting-edge team the therapist will interface between patients, PCPs, and psychiatrists to support the mental health and physical health care of patients on an assigned patient caseload from OBC clients. The therapist will have the support of OBC's clinical and operational teams. This is an ideal role for you if you want to be at the center of an innovative model that can successfully improve the wellbeing of patients, you are interested in being part of a fast-growing company, and you thrive in a team environment. This role will be embedded within our healthcare client ProHealth NY and follow a Monday-Friday schedule with no weekends or holidays. As part of this hybrid role, you will work remotely one or two days per week, depending on clinic need, with the remaining days onsite at the medical clinic. Primary Responsibilities: • Use virtual and in-person modalities to coordinate care with the patient's medical provider and, when appropriate, other mental health providers, • Screen and assess patients for common mental health and substance abuse disorders, • Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications, • Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment, • Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate, • Participate in regularly scheduled caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider, • Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload We are committed to your well-being and growth, offering a comprehensive package of perks and benefits with varying eligibility based on role, including: • Competitive salary & eligibility for quarterly incentive bonuses, • Flexible work models & paid time off when you need it, • Health and well-being benefits like health insurance, 401k matching, and other family support and wellness resources, • Professional development with tuition reimbursement and dedicated learning time to advance your career, • CE/CEU and licensure renewal reimbursement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Meet one of the following license requirements for the state of New York, • Licensed Clinical Social Worker (LCSW), • Licensed Professional Counselor (LPC), • Licensed Marriage and Family Therapist (LMFT), • 3+ years of experience treating patients with behavioral health conditions, • 1+ years of experience working in primary care or other medical behavioral integrated setting (i.e., with other provider types), • Demonstrated experience providing behavioral health services to adults and pediatric patients; including children and adolescents, • Experience with assessment and using evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders (e.g., cognitive behavioral therapy, motivational interviewing, problem-solving treatment, behavioral activation Preferred Qualifications: • Experience in the Collaborative Care Model (CoCM), • Demonstrated experience being detail-oriented, organized, and have exceptional follow-up capabilities, • Proven ability to maintain effective and professional relationships with patient and other members of the care team, • Proven ability to work with patients in person as well as by telephone and video, • Proven solid grasp of technology solutions and tools and ability to adapt Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

With Optum, we've found that putting clinicians at the center of care is the best way to improve lives. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. ProHealth, part of the Optum family of busine

$500 Sign on Bonus for External Candidates Excellent benefits within 30 days, PTO, paid holidays, 401K, tuition reimbursement and more! Optum NY, is seeking a Medical Assistant to join our team in Valley Stream, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. The role of the Medical Assistant is to provide care to patients/significant others via direct and/or telephone contact, following established standards and practices. S/he coordinates with other members of the care team to ensure seamless care delivery, maximal coordination of efforts, and active patient participation in planning and care. Assists physician or other provider with clinical procedures. Schedule: Mon 8:30am-5:30pm, Tues 10am-8pm, Wed 8:30am-2:30pm; Thurs 8:30am-2:30pm, 1 Saturday every other month 8:30am-3pm. Primary Responsibilities: • Demonstrates clinical competence in the direct care of patients in established area(s) of practice and assisting MDs with procedures, • Performs clinical duties within scope of practice complying with the accepted department standards, policies, and protocols, • Demonstrates a proactive approach to patient care, focusing on addressing each patient's individual and family needs at the time of service; communicates identified needs in a timely manner, • Directs and/or escorts patients to exam rooms in a timely manner, • Demonstrated clinical competence when assisting physician/mid-level healthcare professional and/or nurse during exams and office diagnostic procedures/treatments, • Performs authorized procedures competently (i.e. vital signs, vision screening, selected laboratory tests) as directed by physician or nurse in clinical practice area, • Seeks validation/guidance from physicians, mid-level healthcare professional and/or nurse when necessary, • Prepares e-prescriptions for processing to pharmacies when instructed to do so by physician per policy, • Inspects, cleans/prepares and processes instruments/equipment according to manufacturers' guidelines, • Processes specimens for transport to laboratory, ensuring that specimens are properly labeled, and appropriate orders have been placed in EPIC You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High school diploma or GED, • 1+ years of experience as a Medical Assistant in a medical office, clinic or hospital setting OR Nationally Recognized Medical Assistant Certification from one of the following agencies: NAHP, NCCT, AAMA, AMT, NHA, • Phlebotomy experience Preferred Qualifications: • Graduate of an accredited Medical Assistant Program, • Current CPR / BLS certification Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Optum NY/NJ, is seeking anAssociate Patient Care Coordinatorto join our team in Rockville Centre, NY.Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be whileCaring. Connecting. Growing together. Rockville-OBGYN, part of Optum,has an immediate opening for a friendly, patient focused and detailed orientedAssociate Patient Care Coordinator to join our team.The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: This is a 37.5-hour work week to be determined by the supervisor. The hours are Monday through Friday between the hours of 7:30 am to 7:30 pm.(Must be able to work one late night until 7:30 pm on Tuesday or Thursday per week.) Location: 371 Merrick Road, Suite 203Rockville Centre NY 11570 Primary Responsibilities: • Greets patients and visitors in a prompt, courteous and helpful manner, • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • File and maintain medical records, • Confirms and schedule appointments, • Follow the Payment Security policy and procedures according to Optum Medical guidelines, • Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments, • Check In and Check Out patients, • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel and Word), • 1+ years of customer service or healthcare related experience, • 1+ years of experience working in medical front office/Urgent Care position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • Experience working with an electronic health record (EPIC), • Knowledge of medical terminology, • Ability to work independently and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Optum NY, (formerly Optum Tri-State NY) is seeking an Otolaryngologist (ENT) to join our team in Bethpage, NY. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. What makes an Optum Care organization different?.

Optum NY, (formerly Optum Tri-State NY) is seeking a dedicated patient-centric Neurologist to join our team in Hicksville, NY. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, d

Optum NY, (formerly Optum Tri-State NY) is seeking a Endocrinologist to join our team in Hicksville, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthc

Optum NY, (formerly Optum Tri-State NY) is seeking a Cardiologist to join our team in Plainview, NY. OptumCare is a drug-free workplace. Optum is a clinician-led care organization that is changing the way clinicians work and live.

Tahoma, Geneva, sans-serif;font-size:10px;">.The Optum family of businesses is seeking a Behavioral Health Clinical Therapist to join our team in Plainview, NY.As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.Tahoma, Gen

The Optum family of businesses is seeking a Behavioral Health Clinical Therapist to join our team in Plainview, NY. The therapist is responsible for providing direct clinical services to adult and pediatric patients in the Collaborative Care Model (CoCM) in a primary care clinic and will operate in

Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. With Optum, we've found that putting clinicians at the center of care is the best way to improve lives. At Optum, you'll have the clinical resources, data and support of a global organization be

The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Associate Patient Care Coordinator. Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Rockville Centre, NY.

Optum Surgery has an immediate opening for a friendly, patient focused and detail oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator. Provide effective communication to patient / family team members and other health care professionals as evidenced by doc

Associate Patient Care Coordinator.Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Cedarhurst, NY.Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you'll be an integral part of

Optum Pediatrics Cedarhurst, part of Optum, has an immediate opening for a friendly, patient focused and detail oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator. Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Cedarhur

Optum NY/NJ, is seeking a Part Time Associate Patient Care Coordinator to join our team in Lake Success, NY. Part Time Associate Patient Care Coordinator. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that

Medical Assistant in a medical office, clinic or hospital setting OR Nationally Recognized Medical Assistant Certification from one of the following agencies: NAHP, NCCT, AAMA, AMT, NHA. Optum NY, is seeking a Medical Assistant to join our team in Cedarhurst, NY. The role of the Medical Assistant is

S/he coordinates with other members of the care team to ensure seamless care delivery, maximal coordination of efforts, and active patient participation in planning and care. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

Rockville-OBGYN, part of Optum, has an immediate opening for a friendly, patient focused and detail oriented Associate Patient Care Coordinator to join our team. Associate Patient Care Coordinator. Urgent Care position performing duties such as scheduling appointments, checking patients in/out, insu

Optum NY/NJ, is seeking an Associate Patient Care Coordinator to join our team in Rockville Centre, NY. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. Rockville-OBGYN, part of Optum, has an immediate opening for a friendl

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives.We believe you deserve an exceptional career, and will empower you to live your best life at work and at home.Experience the fulfillment of advancing

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives.We believe you deserve an exceptional career, and will empower you to live your best life at work and at home.Experience the fulfillment of advancing

We believe you deserve an exceptional career and will empower you to live your best life at work and at home. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. Urgent Care position performing duties such as scheduling appoin

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives.We believe you deserve an exceptional career, and will empower you to live your best life at work and at home.Experience the fulfillment of advancing

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives.We believe you deserve an exceptional career, and will empower you to live your best life at work and at home.Experience the fulfillment of advancing

Optum NY, is seeking a Customer Service Associate to join our team in Lake Success, NY. Provide excellent customer service. Resolve customer service inquiries which could include:.

Graduate of an accredited medical assistant program with 1+ years of recent experience as a medical assistant. Demonstrated clinical competence when assisting physician/mid-level healthcare professional and/or nurse during exams and office diagnostic procedures/treatments. Optum NY, is seeking an As

Upload a valid Government issued state ID of patient and patient insurance cards. Part Time Associate Patient Care Coordinator. Optum NY/NJ, is seeking a Part Time Associate Patient Care Coordinator to join our team in Lake Success, NY.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives.We believe you deserve an exceptional career, and will empower you to live your best life at work and at home.Experience the fulfillment of advancing

Medical Assistant in a medical office, clinic or hospital setting OR Nationally Recognized Medical Assistant Certification from one of the following agencies: NAHP, NCCT, AAMA, AMT, NHA. Graduate of an accredited Medical Assistant Program. Optum NY, is seeking a Medical Assistant to join our team in

Medical Assistant in a medical office, clinic or hospital setting OR Nationally Recognized Medical Assistant Certification from one of the following agencies: NAHP, NCCT, AAMA, AMT, NHA. Optum NY, is seeking a Medical Assistant to join our team in Valley Stream, NY. The role of the Medical Assistant

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives.We believe you deserve an exceptional career, and will empower you to live your best life at work and at home.Experience the fulfillment of advancing

Optum NY, is seeking a Customer Service Associate to join our team in Lake Success, NY. Provide excellent customer service. Resolve customer service inquiries which could include:.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives.We believe you deserve an exceptional career, and will empower you to live your best life at work and at home.Experience the fulfillment of advancing

File and maintain medical records. Follow the collections procedures according to Optum Medical guidelines. All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requ

Collegial multispecialty group practice with a large referral base.Excellent support staff and dedicated practice management systems.Direct and manage a complete continuum of high-quality care within the care team.Reviews patient file/record, including allergies, problems, medications, and immunizat

Optum NY, (formerly Optum Tri-State NY) is seeking a Endocrinologist to join our team in Hicksville, NY. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. Optum is a clinician-led care organization that is changing the way clinicians work

Optum NY, (formerly Optum Tri-State NY) is seeking an Otolaryngologist (ENT) to join our team in Bethpage, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make h

Optum NY, (formerly Optum Tri-State NY) is seeking a Cardiologist to join our team in Plainview, NY. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focus

Licensed Marriage and Family Therapist (LMFT).

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care.

Optum NY, (formerly Optum Tri-State NY) is seeking a patient-centric Pediatric Dermatologist to join our team in Lake Success, NY. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. Diversity creates a healthier atmosphere: OptumCare is an

Student Loan Repayment Or $30,000 Sign-on Bonus for Individuals Who Have Not Previously Participated in this Program Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care.

Optum NY, (formerly Optum Tri-State NY) is seeking a Neurologist to join our team in Lake Success, NY. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. What makes an Optum organization different?.

Optum NY, (formerly Optum Tri-State NY) is seeking a Urgent Care Advanced Practitioner to join our team in West Islip, NY. What makes an Optum Career different?. Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care.

Optum NY, (formerly Optum Tri-State NY) is seeking a Urgent Care Advanced Practitioner to join our team in West Islip, NY. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national or

Optum NY, (formerly Optum Tri-State NY) is seeking a patient-centric Pediatric Dermatologist to join our team in Lake Success, NY. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. As a Patient

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. What makes an Optum org