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Optum NM is seeking a Primary Care Physician to join our team in Albuquerque, NM.Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you???ll be an integral part of our vision to make healthcare better for everyone

ProHealth Physicians (CT), part of the Optum family of businesses, is seeking a Primary Care Physician to join our team in Bristol, CT.Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you???ll be an integral par

Optum CA is seeking a Family Medicine Physician to join our team in Beaumont, CA.Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you???ll be an integral part of our vision to make healthcare better for everyone

Oregon Medical Group, part of the Optum family of businesses, is seeking a Primary Care Physician (FM/IM) to join our team in Eugene, OR.

Optum NM is seeking a Primary Care Physician to join our team in Albuquerque, NM.Optum is a clinician-led care organization that is changing the way clinicians work and live.As a member of the Optum Care Delivery team, you???ll be an integral part of our vision to make healthcare better for everyone

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses.Work with one of the nation???s leading health care organizations and build your career at one of our 40 locations throughout Houston.Be part of a team that is nationally recognized for delivering coordinated an

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses.Work with one of the nation???s leading health care organizations and build your career at one of our 40 locations throughout Houston.Be part of a team that is nationally recognized for delivering coordinated an

Job Description Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Hourly Compensation Range: $20.80-27.47 MAJOR FUNCTIONS: The Maintenance Worker is responsible for all renovations, adherence to safety codes and management of physical plant emergencies. She/he is also responsible for daily cleaning and housekeeping activities. SPECIFIC DUTIES & RESPONSIBILITIES: • Daily house run to assess condition of the facility relative to agency standards and determine areas of concern., • Ongoing maintenance of plumbing, electricity, heating and wiring., • Responsible for emergency and minor repairs to be completed in a timely fashion., • Responsible for responding to resident work orders in a timely fashion., • Responsible for ensuring apartment/living quarters are well maintained and clean., • Inspects apartments/living quarters and corrects deficiencies prior to arrival of new residents., • Perform carpentry work as needed., • Painting and maintenance of facility, both inside and out., • Maintain inventory and prepare purchase orders for maintenance and housekeeping supplies in a timely fashion., • In accordance with Program Director, responsible for compliance with all applicable regulations, codes and standards., • Completes housekeeping tasks and cleaning of facility at direction of supervisor., • Responsible for training new maintenance & housekeeping staff., • Attend regularly scheduled staff meetings., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as assigned.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • High School Diploma or G.E.D required, • Minimum of two (2) years' experience in a New York City building, preferably, in a residential social service setting., • Must have a valid NYC Fire Department Certificate of Fitness., • Valid NYS Driver's License highly preferred but not required., • Proficiency with computer operation (Microsoft Word, Excel and Outlook programs)., • Must be able to work a flexible schedule., • Position requires on call availability. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Description: 1. What is the specific title of the position? Associate Patient Care Coordinator, 2. Work location? Core -On Site, 3. Work hours? 8:30AM-5:00PM, 4. Position background ? What does this position accomplish for the business? This position is responsible for accomplishing various task that contributes to the organization success and patient satisfaction., 5. Please describe the team the candidate will be working with? The team the candidate will be working with typically consists of Providers, Medical Assistants, Nurses (RN/LPN), PSA, echo techs averaging 21 members daily. The team culture is characterized by high morals and strong interpersonal skills, which are essential for success in a fast-paced, environment. The candidate will be responsible for executing day-to day operations, ensuring compliance with regulations, and providing coverage across other sites as needed. The team's diversity, including various ethnic backgrounds, age groups, and professional experiences, fosters a rich exchange of ideas and enhances creativity and problem-solving abilities 1. What are the top 5-10 responsibilities for this position? Primary Responsibilities: • Obtain accurate and updated patient information, such as name, address, insurance information, • Perform insurance verification on the date of service, • Obtain patient signatures for required documents, • File, Fax and maintain medical records,, • Confirms and schedule appointments, • Answering incoming and outgoing telephone calls promptly and courteously, • Follow the Payment Security policy and procedures according to Optum Medical guidelines, • Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments, • Check In and Check Out patients, • Ability to maintain and work the front desk in-basket pool., • Perform referral documentation promptly, • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, • Adhere to the standards identified via Sparq regarding Optum Employee Policies, • Work cohesively with fellow employees to achieve specific team goals, • Comfortable working in high pace environment, • Assure the continuity of care through scheduling and tracking systems, • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations, • Comply with administrative policies to ensure quality of care, • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart, • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements, • Crosstrain and assist in other locations if needed, • Performs other duties as assigned What does the ideal candidate background look like (ex: healthcare specific background specific industry experience etc.)? Healthcare What skills/attributes are required (please be detailed as to number of years of experience for each skill)? 2 years What skills/attributes are preferred (what will set a candidate apart)? Efficiency, communication, Maturity, responsible and longevity Does this position require a professional license or certification? If so please list. No What is the dress code (ex: business casual scrubs etc.)? Business casual How would you prefer to interview? (Video phone or in person? How many rounds?) in person 2 rounds #ZR Company DescriptionAllmed is a National Staffing and Recruiting company offering short and long term staffing solutions. We have been serving large Fortune 100 companies and providing career opportunities to job seekers for over 25 years. We specialize within the medical and healthcare industries offering temporary and permanent placement options. Our team takes the time to recognize, assess and listen to the goals of both our clients and employees. Our team is dedicated to providing the highest quality services and best qualified medical professionals throughout the United States. We stand by our promise and guarantee success and satisfaction between our clients and employees.Allmed is a National Staffing and Recruiting company offering short and long term staffing solutions. \r\nWe have been serving large Fortune 100 companies and providing career opportunities to job seekers for over 25 years. We specialize within the medical and healthcare industries offering temporary and permanent placement options. Our team takes the time to recognize, assess and listen to the goals of both our clients and employees. Our team is dedicated to providing the highest quality services and best qualified medical\r\nprofessionals throughout the United States. We stand by our promise and guarantee success and satisfaction between our clients and employees.

Job Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences. If you are passionate about leveraging analytics consulting to address critical challenges in the Pharma & Life Sciences sector, this role is an excellent fit for you. Join us in revolutionizing the healthcare landscape through advanced analytics. Responsibilities • Lead AI and analytics-driven initiatives to solve complex business problems for Pharma and Life Sciences clients., • Manage and mentor cross-functional teams including consultants, analysts, data scientists, and ML engineers., • Engage closely with client stakeholders and onsite teams to understand business priorities and challenges., • Facilitate client workshops to identify high-impact business problems suitable for AI and advanced analytics solutions., • Translate ambiguous business requirements into clear, well-defined analytical problem statements., • Oversee delivery of commercial analytics use cases such as MMX, NBX, digital transformation, patient segmentation, payer segmentation, and patient journey analytics., • Ensure high-quality execution, timely delivery, and measurable business outcomes across engagements., • Present insights, recommendations, and results to senior client stakeholders. Requirements • 6–12 years of relevant experience delivering advanced analytics solutions., • Strong domain expertise in Pharma or Life Sciences, within an analytics consulting environment., • Hands-on experience with commercial analytics use cases such as MMX, NBX, patient analytics, payer analytics, and patient journey analysis, • Good understanding of healthcare and life sciences data sources such as APLD, Truven, Optum, Symphony, or similar datasets., • Proven ability to work with AI and advanced analytics techniques to drive business value., • Experience leading and managing cross-functional project teams., • Strong problem-solving skills with the ability to structure and clarify ambiguous business problems., • Excellent communication, stakeholder management, and presentation skills. Benefits Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging, and entrepreneurial environment, with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Job Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you. RESPONSIBILITIES: • Work on the latest applications of data science to solve business problems in Pharma and Lifescience domain, • Work directly with client stakeholders to translate business problems into high-level analytics solution designs, • Knowledge of advanced analytics approaches and methodologies and best practices of leveraging data to drive informative decisions, • Proficiency in using advanced analytics to drive business value including ROI/value assessment, digital KPI tracking, campaign measurement, etc, • Experience in generating insights from reports and summarizing for brand teams, • You will be responsible for account management, client relationships, and account growth, • You will be responsible for scaling pilots / POCs to a long-term transformative program and delivering continuous business value, • Fluency with pharma data sources such as Veeva and IQVIA (Plantrak, LAAD, PE, etc) including RWD sources such as TriNetX, Flatiron, Optum, Komodo etc., • Experience working with all levels of management and consulting with key business stakeholders., • Present analytic solutions to business audiences highlighting robustness of the solution and how it could help generate business value, • Responsible for making presentations to senior management, communicating results to business teams, and develop plans to help operationalize analytics solution, • You will explore opportunities with current and new buying centers and will collaborate with internal Tiger SMEs to create the right POVs / proposals to help drive growth. You will be responsible for P&L for your account portfolios managing revenue and margin goals Requirements • 10-16 years of professional work experience with at least 9 years in data analytics, • Deep understanding of pharma dataset, KPIs, and insight needs across different HQ and field personas across commercial, PSS, and market access, • Ability to engage with executive/VP level stakeholders from client’s team to translate business problems to high level analytics solution approach, • Strong knowledge of Life Science and Pharma domain, • Experience in specialty drug and rare diseases, • Strong project management and team management skills and ability to work with global teams, • Strong SQL skills and hands-on experience with analytic tools like R & Python & visualization tools like Power BI or Tableau, • Strong understanding of standard data sources—especially pharmacy, HUB, CRM, IQVIA, alignments, and related datasets—along with the nuances and quality controls required to ensure accuracy, • Experience in developing hypotheses and validating them through data analysis to identify and investigate trends, • Experience in building and maintaining reports, with a focus on optimizing effort through automation, • Experience in managing large accounts and active involvement in account growth. P&L ownership in the past would be an added advantage, • Graduate in Business Analytics or MBA or equivalent work experience Benefits Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Job Description TITLE: Licensed Clinician REPORTS: Director of AdmissionsPROGRAM: Manor Admissions - 219 East 121st St. New York, NY 10035 OUR MISSION: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: This position is responsible for the service provision leading to effective and appropriate processing of potential inductions into the Odyssey House continuum of care presenting with co-occurring mental health and/or other types of disabilities. Services provided include assessment, care coordination, program orientation and advocacy. Additionally, the Licensed Clinician is responsible for maintaining OASAS regulatory compliance, SAMHSA and any other funder’s requirements and for assuring that the intake/assessment and referral processes operate in accordance with Odyssey House’s reorganizational standards for the population served. She/he is responsible for tracking/monitoring all documentation and regulatory needs for the prospective residents referred to the Odyssey House continuum while assuring the candidate is appropriate for the recommended level of care. SPECIFIC DUTIES & RESPONSIBILITIES: • Ensure that potential inductions are served in a professional and appropriate manner., • Review clinical, legal and any other pertinent documents to assess for potential program admission and care coordination. Ensure that all necessary documents are reviewed and filed., • Provide screening/assessment, including crisis intervention with clients who express suicidal or homicidal ideation, and/or other mental health crises up to and including referrals and care coordination for inductions who present with active mental health and/or co-occurring symptoms., • Obtain medical and psychiatric clearances when required for the admissions decision process., • Make sure all documents are included in charts., • Serve as a liaison/advocate with community agencies and organizations in assisting with concrete services/resources/referrals., • Participate in efforts to monitor the quality and effectiveness of ongoing clinical services as a Qualified Health Professional., • Maintain appropriate case records, statistical reports and prepares other reports as required., • Function as an integral member of the treatment team and participate in team meetings, in-service workshops, as a Qualified Health Professional., • Serve as a QHP liaison with managed care companies for authorization and reauthorization as designated by supervisor., • Provides supervision of social work interns from area schools, after obtaining SIFI training., • Submit reports as required., • Participates in daily clinical and administrative meetings with staff as designated., • Provide ongoing training for program staff and participate in Odyssey House in-service trainings., • Other relevant duties as assigned by Supervisor. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • A Masters Degree in Social Work or a Master’s Degree in Mental Health Counseling, • New York State Certification (LMSW, LCSW, LMHC, LMHC-P), • 2 years’ Experience in the Substance Abuse Field, • Field supervision training for the supervision of interns (SIFI) preferred and the ability to provide appropriate clinical supervision to chemical dependence and mental health professionals., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs., • Must be able to work a flexible schedule. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description *Certified Recovery Peer Advocate (CRPA)/CRPA-P certificate required or are able to obtain within six months of hire* LOCATION: Edgecombe Correctional Facility (Edgecombe Ave. New York, NY 10032) & Family Re-Entry (991 Union Ave. Bronx, NY 10459) Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers (for full-time employees): • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Residential Recovery Coach is responsible for providing recovery support services to consumers participating in an OASAS Residential Treatment Program. The Residential Recovery Coach documents all provided services in a manner that is compliant with regulatory and funding agents. The Residential Recovery Coach delivers services to the participants on-site and in the community. SPECIFIC DUTIES & RESPONSIBILITIES: • Contribute to the development of the ethical framework for delivery of recovery services and conducts all recovery coaching activities within this framework., • Document all CRPA services in accordance with state and managed care regulations., • Provide guidance, support and recovery coaching for participants in accordance with Treatment Plan and engages in recovery activities and support services., • Provide advocacy, outreach, empowerment, transitional, pre-crisis and crisis supports activities on-site and in the community., • Facilitate recovery-related services including Morning Meeting, Afternoon Seminar and Evening Meeting., • Escort clients to and from appointments in community as needed., • Organize pro-social activities and events., • Attend regularly scheduled staff meetings., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as required.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • High School Diploma or G.E.D. required,, • Ability to deliver culturally competent services to a diverse consumer population., • Ability to share Life Experience in a manner appropriate to the consumers served., • A minimum of six months of community-based recovery with at least six consecutive months of abstinence at the time of enrollment., • Good interpersonal skills, enthusiastic about recovery., • Must be able to work a flexible schedule., • Certified Recovery Peer Advocate (CRPA) certification (able to obtain within six months of hire). Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role This is a full-cycle AE role where you'll generate your own leads through prospecting, networking, and partnerships while also working qualified inbound opportunities. Working directly with our CEO and founding team, you'll establish our healthcare sales motion and co-create our partnership strategy. We're looking for someone with proven founding AE experience who can take a technical product, build the sales function, and scale it to significant ARR. As we grow, this role can evolve into a Head of Sales position, leading the team you help build. This role offers substantial equity upside and the chance to shape the future of healthcare AI. What you'll do Generate leads by using outbound automation tools, traditional cold outreach, and networking to build a robust pipeline Execute enterprise sales cycles to close 6+ figure deals with healthcare organizations, navigating compliance and procurement hurdles Develop sales playbooks with competitive positioning and repeatable sales processes for the healthcare vertical Establish strategic partnerships with channel partners to accelerate customer acquisition Manage sales operations and pricing including pipeline management, forecasting, and enterprise pricing strategies that scale Represent Amigo at industry events (including healthcare and AI conferences) to establish market leadership What we're looking for 5+ years of enterprise sales experience, closing large deals 2+ years of selling experience in a single company with a proven track record of success Full-cycle sales experience including lead generation, prospecting, and closing Technical product sales experience (ideally healthcare SaaS or enterprise software) Strong metrics orientation with systematic approach to pipeline and forecasting Excellent communication skills for engaging with both technical and business stakeholders Self-motivated and able to operate effectively in ambiguous, fast-paced environments Passion for building reliable systems that can transform healthcare delivery Benefits (available to Full-Time Employees) Health & Wellness Comprehensive health, dental, and vision insurance Daily catered lunch and dinner Mental health support and wellness coaching Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development Annual learning budget for courses, books, or conferences Conference attendance budget for professional development Annual team offsite Academic collaboration opportunities Unlimited PTO Our Core Values Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $150K - $300K

Job Description TITLE: Medical Director REPORTS: Executive Management DEPARTMENT: Medical FLSA CODE: Exempt PROGRAM: OASAS Certified Residential and Outpatient Services LOCATION: Varies: East Harlem, Ward's Island and Bronx Locations _ Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Medical Director is a multi-function, executive level position, encompassing responsibilities in medical administration and medical supervision, patient medical services and program development. The Medical Director is responsible for ensuring a high level of quality care and adherence to all applicable Federal, State and Local laws and regulations governing delivery of substance use disorder treatment services and supportive housing. SPECIFIC DUTIES & RESPONSIBILITIES: • Participates in the development of medical policies, procedures, and protocols and ensures that they are consistent with regulatory requirements and best practices., • Provide training, supervision and oversight to medical providers including, psychiatrists, nurse practitioners, and other medical providers., • Provide supervision to the Director/Supervisor of Nursing Services., • Provide direct care as necessary., • Monitor care to ensure adherence to medical policies, procedures and protocols., • Ensure medical care is integrated with other care clinical services., • Ensure medical care is coordinated with services delivered by providers at other healthcare organizations., • Ensure medical records are reviewed on a regular basis., • Ensure all required treatment services are available according to medical necessity., • Keeps abreast of new and emerging medical treatments and implements changes as appropriate., • Ensures availability general primary care services and specialty care services to patients which include complete medical assessment, diagnosis and treatment and ongoing monitoring and reassessment of health status., • Ensure that each prospective patients’ healthcare needs are evaluated and may be adequately managed in the residential treatment setting prior to admission, that ancillary withdrawal is managed according to established protocols and that addiction medications are prescribed where medically necessary., • Ensure reporting of communicable diseases and infection in accordance with applicable law., • Ensure facility adherence to infection control policy., • Assists in the development of collaborative relationships with other institutions and agencies such as general or specialty hospitals and nursing homes, health-related facilities, home health agencies, hospital outpatient departments, diagnostic and treatment facilities, laboratories and other healthcare service provider organizations., • Participate in the recruitment and hiring of medical personnel., • Participate in development and implementation of QA and CQI activities., • Advises Senior Management Team on best practices and innovations in the medical treatment of substance use disorders., • Serves as primary clinical lead when the organization participates in academic research studies., • Assures coverage without gaps in the facility medical staff on-call system as required by applicable regulations., • Other duties as required. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Currently licensed and registered as a Physician in the State of New York., • Current DEA Registration, Infection Control Certification and Board Certification in Addiction Medicine or:, • Other applicable Board Certification (Family Medicine, Internal Medicine) with (3+) years of post-residency experience in specialty addiction treatment, • In good standing with New York State Department of Education Professional Licensing Boards and without any outstanding malpractice judgments., • Familiarity with best practices for prescribing addiction medicine required, • Familiarity with best practices related to managing mild and moderate withdrawal symptoms required, • At least one year of education, training, and/or experience in substance use disorder services., • Board certification in addiction medicine is preferred, • This position will require availability as needed including on call responsibilities Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description TITLE: Peer Outreach Worker REPORTS TO: Bronx Street Outreach FLSA CODE: Full-time, 35 hours per week PROGRAM: Bronx Street Outreach Program - 953 Southern Blvd. Bronx, NY 10459 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition, Odyssey House offers (for full-time employees): • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Position Summary: Peer Outreach Workers play a central role in Odyssey House’s Bronx Street Outreach Program, using lived experience to build trust, reduce harm, and connect individuals with lifesaving services. Working in high-need Bronx neighborhoods, Peer Outreach Workers provide compassionate, low-threshold support and linkages to treatment, housing, mental health, and other essential resources. Description of Duties and Responsibilities. • Engage PWUD and community members in parks, encampments, transit hubs, shelters, and other high-need areas., • Distribute naloxone, fentanyl/xylazine test strips, sterile supplies, first aid kits, hygiene kits, and other harm reduction materials., • Provide overdose prevention education and train individuals and families in naloxone administration., • Offer peer support, motivational interviewing, and trauma-informed engagement strategies to build trust., • Support clients with navigation of Medicaid, housing, benefits, and treatment referrals, including warm handoffs and accompaniment to appointments., • Conduct field-based behavioral health screenings (e.g., PHQ-9, GAD-7) and refer clients to appropriate providers., • Maintain accurate outreach records and ensure timely documentation of encounters, referrals, and outcomes., • Collaborate with community partners to expand access to harm reduction and treatment services, • Participate in ongoing training, group supervision, and reflective practice sessions. Qualifications for Position: • Must have lived experience with substance use, recovery, and/or harm reduction., • Certified Recovery Peer Advocate (CRPA) credential or CRPA-P is required., • Previous experience in street outreach, harm reduction services, or peer navigation is strongly preferred. Skills and Knowledge Required: Strong skills in trauma-informed care, harm reduction practices, overdose prevention, and motivational interviewing are essential, along with the ability to engage clients with empathy and respect. Knowledge of community resources and benefits navigation is preferred, and bilingual ability is strongly valued. Amount of travel and any other special conditions or requirements: Regular local travel required, valid NYS driver’s license strongly preferred. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Title: OMH Case Manager Reports to: Program Director Department: Clinical Location: 52 East 126th St. New York, NY 10035 OUR MISSION: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: An Office of Mental Health (OMH) Housing Case Manager plays a crucial role in assisting individuals with mental health challenges to secure and maintain stable housing. The primary responsibilities include conducting assessments, developing personalized service plans, connecting clients with necessary services, and ensuring compliance with housing regulations. The role requires a combination of direct client support, coordination with service providers, and administrative tasks to promote clients' independence and well-being. SPECIFIC DUTIES & RESPONSIBILITIES: • Client Assessment and Service Planning: Conduct comprehensive assessments to identify clients' housing and support needs. Develop individualized service plans with short-term and long-term goals, regularly reviewing and updating them to ensure they meet clients' evolving needs., • Service Coordination: Connect clients to essential services, including medical care, mental health support, substance use treatment, legal assistance, and entitlement programs. Act as a liaison between clients and external organizations to advocate for their needs., • Direct Support and Monitoring: Provide ongoing support through regular home visits (at least one per month) and telephone contacts. Monitor clients' progress toward their goals, document interactions, and adjust service plans as necessary., • Crisis Intervention: Respond to crisis situations promptly, employing de-escalation techniques and coordinating with appropriate services to ensure clients' safety and stability., • Documentation and Compliance: Maintain accurate and up-to-date case records, including service plans, progress notes, and other required documentation. Ensure all activities comply with OMH guidelines and regulations, preparing for audits as necessary., • Client Empowerment: Assist clients in developing life skills necessary for independent living, such as budgeting, cooking, and community navigation. Provide education on tenants' rights and responsibilities to promote self-sufficiency REQUIREMENTS: EDUCATION AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES: • A bachelor's degree in social work, psychology, or a related field is typically required., • At least one to two years of experience in case management or working with individuals with mental health disorders., • Experience in housing assistance and knowledge of OMH programs are preferred. In addition, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description TITLE: Case Manager- OASAS Residential REPORTS: Deputy Director/Clinical Director FLSA CODE: Non-Exempt PROGRAM: EDGECOMBE RESIDENTIAL TREATMENT PROGRAM: 611 Edgecombe Avenue New York, NY 10032 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Case Manager is responsible for providing counseling and case management services related to substance abuse, legal, mental health, medical and vocational/educational issues. They work directly with the clients in individual and group counseling sessions on issues surrounding chemical abuse/dependency and advocates a drug-free lifestyle. The Case Manager works closely with the rest of the staff as an integral part of the clinical team. SPECIFIC DUTIES & RESPONSIBILITIES: • Provide individual counseling and case management services addressing all medical, psychiatric, housing and vocational concerns., • In collaboration with each client, formulate treatment plan, monitor achievement of objectives, review and update treatment plan in accordance with regulatory requirements and as clinically indicated., • Maintain up-to-date client clinical records including, at minimum, treatment plans, group counseling notes and progress notes in accordance with regulatory guidelines and program standards., • Conduct education/prevention groups to address topics which address chemical dependency and related issues., • Provide crisis intervention services., • Responsible for ongoing client discharge planning., • Perform room inspections and addresses client’s needs in relation to successful completion of Activities of Daily Living (ADL), including money management, medication management, and personal hygiene and other life skills which support recovery., • Provide other therapeutic services through active participation, observation and evaluation of each assigned clients engagement in the resident hierarchy, job functions, and social and recreational activities., • Facilitate house and community meetings including morning & evening meeting, etc., • Operate as a liaison with all referral agencies providing regular verbal and written progress reports., • Establish community and agency affiliations which address client needs and strengthen the delivery of services., • Provide education and direct services to family members, as appropriate, in regards to resident’s substance abuse and related behavioral issues., • When necessary, conduct client screening for contraband and collection of samples for urine toxicology testing., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as required. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • High School Diploma/GED required., • Familiarity with computer operation (Microsoft Word, AWARDS, Outlook programs) preferred., • Two (2) year’s experience working as a case manager in a residential setting preferred., • CASAC-T preferred., • Must be able to work a flexible schedule. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description TITLE: Discharge Coordinator REPORTS: Clinical Director FLSA CODE: Non-exempt PRIMARY DUTY: Direct Care OUR MISSION: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: The Discharge Coordinator is responsible for guiding consumers and their families through the health care and supportive housing system by providing referrals, assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Discharge Coordinator assumes a central role in ensuring community based services and supports are available for those consumers participating in the Reintegration phase and/or prior to discharge. S/he works directly with consumers in individual and group sessions on issues surrounding discharge planning, identifying community based supports and securing appropriate living arrangements. SPECIFIC DUTIES & RESPONSIBILITIES: • Monitor and evaluate consumer needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Maintain up-to-date consumer charts including referrals and outcomes., • Support adherence to treatment plan recommendations, • Responsible for ongoing consumer discharge planning., • Review and generate daily referrals., • Coordinate schedules, troubleshoot conflicts and ensure compliance with all appointments for designated consumers., • Develop and facilitate Independent Living Skills workshops to build skills and increase knowledge related to activities of daily living, ability to access community-based resources, spending habits and money management., • Assist consumers in navigating the subsidized housing identification and application process. This includes completing 2010e applications on all residents seeking subsidized housing., • Assist consumers in filling out all necessary paperwork, accompanying residents to interviews, following up with supportive housing agencies and ensuring that all housing units applied for are safe and affordable., • Link consumers to instrumental support services such as Medicaid, Medicare, Social Security, food stamps, home health care, Senior Citizen Rent Increase Exemption (SCRIE) and home delivered meals prior to discharge., • Link consumers to psychosocial/healthcare support services (e.g. SUD recovery supports, aftercare, mental health, primary care, social adult day services, senior centers, etc.) prior to discharge., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as assigned. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • Bachelor’s Degree or Associate’s Degree with two (2) years of related experience in health insurance, care coordination, entitlement, or housing placement services for low income and/or homeless populations., • Experience providing service coordination and information, linkages, and referrals for community-based services., • Knowledge of city, state, and federal guidelines for public and private low-income housing, entitlements and health insurance., • Ability to research and network with other agencies/community based services to meet a variety of client needs., • Proficiency with computer operation (Microsoft Word, Excel, AWARDS, and Outlook programs)., • Excellent written and verbal communications skills., • Must be able to work a flexible schedule., • This position requires regular travel throughout the five (5) boroughs. In addition, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description TITLE: Outpatient Counselor REPORTS: Clinical Supervisor PROGRAM: Bronx Outpatient Program/ 822 - 953 Southern Blvd. Bronx, NY 10459 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Outpatient Counselor is responsible for providing counseling and case management services related to substance abuse, legal, mental health, medical and vocational/educational issues. The Outpatient Counselor documents all provided services in a manner that is compliant with regulatory and third-party payor requirements. She/he works to coordinate and provide treatment services based on the individualized treatment plan including discharge planning. The Outpatient Counselor advocates for and promotes a recovery-based lifestyle. The Outpatient Counselor works closely with the rest of the staff as an integral part of the clinical team. SPECIFIC DUTIES & RESPONSIBILITIES: • Administer comprehensive psychosocial assessment tools at intake and at various points in accordance with Odyssey House policy and procedures., • Provide individual counseling, group counselling and case management services onsite and in the home or community., • In collaboration with each client, formulates a comprehensive individualized treatment plan, monitors achievement of objectives, reviews and updates the treatment plan in accordance with clinical needs of the client., • Maintain up-to-date client clinical records including at minimum: treatment planning, group counseling notes, progress notes, and the monitoring of social determinants of health in accordance with regulatory guidelines and program standards., • Provide crisis intervention services., • Responsible for ongoing client discharge planning beginning at admission., • Provides ongoing assessment of each assigned client, monitoring for any changes in clinical needs., • Assures timely an effective care coordination with collateral services providers, family members and criminal/family justice agencies., • Delivers clinical services in accordance with evidence-based curricula and training., • Acts as a liaison with all referral agencies providing regular verbal and written progress reports., • Establish community and agency affiliations which address the client’s need and strengthen the delivery of services., • Provide education and direct services to family members, as appropriate, regarding client’s substance use/misuse and related behavioral issues., • Conduct collection of samples for toxicology randomly and as needed., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as required. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • CASAC or CASAC-T preferred, or the ability to obtain within 6 months of hire., • Ability to deliver culturally competent services to a diverse client population in an urban setting., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Records, and Outlook programs)., • Must be able to work a flexible schedule., • Bilingual Spanish preferred Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance, • Pet Insurance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Salary Range: $58,500.00-70,000.00 MAJOR FUNCTIONS: The Social Worker position requires a wide range of clinical skills including interviewing, individual and group counseling and a thorough knowledge of the substance abuse, mental health and human service system resources. The Social Worker is responsible for the assessment and treatment of clients that have co-occurring mental health issues requiring a specialized group curriculum. Additionally, the Social Worker is responsible for the role of Health Coordinator to assure the provision of education and/or referral for communicable diseases. The Social Worker functions as part of the Multidisciplinary team, and is responsible for the review of treatment plans as a Qualified Health Professional (other then CASAC). The Social Worker is on the Quality Assurance team and is responsible for the review of client records to meet regulatory, billing and utilization review compliance. SPECIFIC DUTIES & RESPONSIBILITIES: • Complete clinical assessment and re-assessments at regular intervals to measure progress towards addressing life areas deficiencies., • Provide individual counseling to address outstanding family, medical, psychiatric, and housing concerns., • In collaboration with each consumer, formulates a treatment plan, monitor achievement of objectives, review and update treatment plans in accordance with regulatory requirements and as clinically indicated., • Conduct evidence-based group counseling services related to a wide range of clinical and community issues., • Maintain up-to-date resident charts including assessments, treatment plans, case notes and documentation of collateral contacts., • Provide crisis intervention services., • Assist in the development and implementation of consumer discharge plans., • Work closely with utilization review staff to ensure completion and accuracy of all necessary health insurance authorization documentation., • Establish community and agency affiliations which address consumer needs and strengthen the delivery of services., • Function as liaison and provide education and direct services to family members, as appropriate, in regards to consumer’s substance use and related behavioral issues., • When necessary due to staff absences or vacancies, maintains a caseload., • When necessary, conduct consumer screening for contraband and collection of samples for urine toxicology testing., • Attend regularly scheduled staff meetings and case conferences., • When necessary, facilitate case conferences and conduct internal chart audits., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Function as “Manager” on Duty in the absence of an on-site manager., • Other relevant duties as required. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Master’s Degree in Social Work, Counseling, or Marriage and Family Therapy required., • One (1) year experience working in a social service setting providing group counseling, family therapy and case management with chemically dependent clients preferred;, • NYS Licensure as a Social Worker, Mental Health Counselor or Marriage and Family Therapist preferred. Individuals obtaining a limited permit will be considered meeting this requirement., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Records, and Outlook programs). Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Salary Range: $62,400.00-75,000.00 MAJOR FUNCTIONS: The Vocational Counselor (CRC) is responsible for providing services which assist clients in obtaining necessary education, vocational skills, interests and work attitudes in order to secure employment. The Vocational Counselor (CRC) will meet regularly with the interdisciplinary team to communicate information related to the client’s vocational status. The Vocational Counselor (CRC) works closely with the rest of the staff as an integral part of the clinical team. SPECIFIC DUTIES & RESPONSIBILITIES: • Formulate a vocational profile for assigned clients in OASAS certified residential programs including TABE testing and the comprehensive vocational assessment within designated time frames., • Assist clients in developing realistic short and long-term vocational goals., • Administer and interpret vocational and interest tests to establish clients' achievements, interests and aptitudes., • Serve as liaison with NYS Vocational and Educational Services for Individuals with Disabilities and the NYC Dept. of Education (Off-site Educational Services and Board of Adult Continuing Education)., • Present compiled vocational data to treatment staff and participate in treatment team meetings., • Conduct discussion groups providing vocational awareness, techniques for handling work situations and job seeking skill preparation., • Maintain up-to-date resident charts including individual and group notes; develop and maintain good charting skills., • Interface with department supervisors in coordinating job functions and situational assessment performance appraisals., • Prepare all necessary proposals and reports., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as required. LOCATION: Openings at locations in Lower Manhattan, Bronx, Harlem, and Ward's Island, NY REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • Master’s Degree in Rehabilitation Counseling with 1 year related work experience preferred., • Certification in Rehabilitation Counseling (CRC) highly preferred., • 3 years' professional experience in rehabilitation services., • Proficiency with computer operation (Microsoft Word, Excel, AWARDS, and Outlook programs)., • Must be able to work a flexible schedule. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionREPORTS: Director of Utilization Review DEPARTMENT: Clinical LOCATION: George Rosenfield Center for Recovery - 13 Hell Gate Circle, Ward's Island, NY 10035 MAJOR FUNCTIONS: Under the direction of the Director of Utilization Review, the Specialist will coordinate Medicaid Managed Care authorizations and re-authorizations for clients receiving behavioral healthcare services from Odyssey House’s Part 820 residential programs. The Specialist will monitor claims and approvals, and coordinate internally and externally, to ensure uninterrupted service provision. This position is responsible for all verbal and written documentation as required by payers. Candidates must understand the various aspects of the managed care system including LOCATDR 3 criteria, behavioral health benefits, precertification, utilization review, peer reviews, discharge reviews, and appeals. Knowledge of substance use and mental health disorder treatments, including assessments, treatment planning, continuing care recommendations, DSM 5 and ICD 10 diagnostic codes, medications, and medicated assisted treatment is required. SPECIFIC DUTIES & RESPONSIBILITIES: • Complete utilization review-based documentation and all required updates., • Complete utilization, discharge, and peer reviews., • Initiate and resolve appeals., • Ensure clinical documentation is up to date and complete., • Utilizes the Concurrent Review/LOCATDR 3 to identify and advocate for appropriate level of care placement., • Ensure that both effective utilization review management and client experience standards are maintained., • Monitor concurrent and retro-review status., • Help assess and implement systems and protocols to improve the utilization process., • Meet regularly with multi-disciplinary team members concerning consumer and program issues; assists in development or modification of procedures for improvement of services., • Stay abreast of new developments in the field of Quality Assurance/Improvement as related to substance use disorder and mental health treatment, recommend new policies and revise existing policies/procedures for compliance with all applicable laws and standards., • Assist with training on relevant topics to management team, clinical staff, and other relevant GRCR staff., • Prepare, file, and maintain department tracking systems related to authorizations and communications with clinical team as needed., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Other relevant duties as required.REQUIREMENTS:, • Master’s degree in social work preferred, Counseling, Psychology, Public Health, etc. with one (1) year experience working in a social service, health care insurance or utilization review role OR at least 5 years employment with progressive responsibility in a social service, health care or utilization review role., • Qualified Health Professional (LCSW, LMSW, LMHC, LMFT preferred) CASAC-T required with ability to secure CASAC within 6 months from hire., • Knowledge of OASAS regulations preferred., • Highly organized and ability to manage multiple projects and priorities to meet deadlines and revenue goals., • Communicate effectively, both orally and in writing., • Ability to work within the context of a multi-disciplinary team, build relationships and foster partnerships., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Records, and Outlook programs). In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description TITLE: Clinical Coordinator REPORTS: Program Director LOCATION: 113 East 123rd St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through GallagherMAJOR FUNCTIONS: The Clinical Coordinator is responsible for the actions, job performances, guidance and direct supervision of the Resident Assistants, Peer Specialists and House Monitors. He/She promotes an atmosphere that encourages individualized services and resident involvement in community activities. He/she ensures the efficient scheduling and running of groups, as well as all other supportive services and documentation provided by the clinical staff. The Coordinator works hands on with the clinical staff in providing daily guidance to the clinical team. This position also provides direct clinical services. SPECIFIC DUTIES & RESPONSIBILITIES: • Assist in the implementation and monitoring of policies and procedures and clinical support services., • Provide case management services to all AOT residents., • Provide crisis intervention services., • Facilitate Family Outreach Program., • Assist Program Director in monitoring Utilization Review, Quality Assurance, and Incident Review activities., • Ensure that staff maintains accurate and confidential records that comply with external monitoring agency standards and internal policy and procedures., • Ensure completion of all scheduled House Monitor security runs., • Guide staff in protocols for supervising visits from family and friends., • Orient and train new clinical staff., • Prepare all proposals and reports as needed., • Conduct regular clinical and administrative meetings with staff., • Ensure supervision for staff as per Odyssey House internal policies., • Prepare written six-month evaluations on staff under his/her supervision., • Meet bi-weekly for supervision with Program Director., • Other relevant duties as assigned by Program Director. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCEKNOWLEDGE, SKILLS AND ABILITIES • Bachelor's Level Clinical Degree and three (3) years of experience working in a clinical, mental health, housing or chemical dependency setting preferred., • One (1) year experience of supervision experience preferred., • Candidate should be in pursuit of a professional credential that will ensure their status as a QMHP., • Must be able to work a flexible schedule., • This position will require availability as needed including on call responsibilities. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description TITLE: Childcare Worker LOCATION: George Rosenfeld Center for Recovery - 13 Hell Gate Circle New York, NY 10035 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Childcare Worker provides direct childcare services to children between the ages of one (1) months and twelve (12) years of age during hours, that the licensed daycare is unavailable, for children who are not actively engaged in the licensed daycare and/or when parents are unavailable to provide supervision, as well as children who utilize the daycare. The Childcare Worker is responsible for the supervision and management of all assigned children. The Childcare Worker interacts directly with the children and models appropriate adult-child interactions for the parents. SPECIFIC DUTIES & RESPONSIBILITIES: • Assist Group and Assistant Teachers in maintaining a positive, developmentally appropriate, safe and healthy learning environment., • Assist in implementing weekly lesson plans developed by the Group and Assistant Teachers., • Actively participate in individual and group child activities., • Assist in the daily set up, break down and cleaning of the classroom., • Assist in serving all daily snacks and meals for assigned children with the support of Group and Assistant Teachers., • Provide day shift classroom coverage during staff absences, vacancies or as needed., • Provide childcare to children who are not actively engaged in the licensed daycare and/or when parents are unavailable to provide supervision., • Provide support as needed to the Women/Children component of Odyssey House under the supervision of Education Director, • Maintain proper inventory and functioning of all classroom equipment, materials and children supplies with the support of Group and Assistant Teachers., • Participate in all classroom trips and outings., • Attend all required in-service training seminars, staff meetings and on and off-site case conferences., • Participate in quality improvement activities and staff development., • Follow and implement licensing requirements per DOHMH and Odyssey House policies., • Other relevant duties as assigned.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • High School Diploma or G.E.D. and two (2) years of experience working with children required., • Associate's degree and one (1) year of experience working with children preferred., • Experience working, supporting and teaching children is recommended., • CPR/First Aid Certification recommended (we could require it, but we also provide the class,so I say recommend and once hired have them trained within 3 months), • NYS Central Registry Check and fingerprint clearance required upon hire., • Knowledge of NYC Department of Health regulations and codes recommended., • Proficiency with computer operations (Microsoft Word, Excel and Outlook programs) required., • Must be able to lift small children., • Must be able to work a flexible schedule George Rosenfeld Center for Recovery 13 Hell Gate Circle New York, NY 10035 Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role As a Solution Architect at Amigo, you'll own the technical integration layer between our AI agents and legacy health systems. You'll design and implement connections to EHRs like Epic, athenahealth, Oracle Health, Canvas, and Healthie, enabling agents to read patient data, write clinical notes, and execute actions within existing workflows. This role bridges deep healthcare IT expertise with production engineering. You'll work directly with health system IT teams to navigate authentication, data formats, and compliance requirements while building integrations that our agents depend on for clinical operations. What you'll do Design and implement EHR integrations (Epic, athenahealth, Oracle Health, Canvas, Healthie) for bidirectional data exchange Build FHIR-based APIs and HL7 interfaces that enable agents to access patient records and write clinical documentation Navigate health system IT environments: authentication (OAuth, SMART on FHIR), network configurations, and data access policies Build reliable data fetching pipelines that agents use to retrieve patient context during clinical workflows Design integration architectures that handle PHI securely and maintain audit trails Work directly with health system IT teams to scope, implement, and validate integrations Build monitoring and alerting for integration health, data freshness, and error rates Document integration patterns and create repeatable playbooks for new EHR deployments Collaborate with agent engineers to ensure integrations support clinical workflow requirements Contribute to compliance documentation for HIPAA, SOC 2, and HITRUST certifications What we're looking for 7+ years of experience with healthcare IT systems and EHR integrations in production environments Deep knowledge of FHIR, HL7v2, and healthcare interoperability standards gained through hands-on implementation Experience with Epic, athenahealth, or similar EHR platforms from an integration perspective—ideally at a company where EHR integration was core to the product's value proposition Strong Python skills including proper use of typing, and experience building highly reliable systems that interact with external APIs (schema design, retry strategies, error propagation) Understanding of healthcare authentication patterns (OAuth 2.0, SMART on FHIR, SAML) Experience working directly with health system IT teams on technical implementations Knowledge of HIPAA compliance requirements and PHI handling Both execution-oriented and defensive-minded: you ship integrations while anticipating failure modes Strong debugging skills for distributed systems spanning multiple organizations Clear communication across engineering, clinical, and customer IT stakeholders Nice to have Experience with healthcare data platforms (Databricks, Snowflake) for analytics integrations Background with real-time streaming systems for clinical event processing Knowledge of CDS Hooks or clinical decision support integration patterns Experience with healthcare APIs beyond EHRs (labs, pharmacy, imaging) Familiarity with healthcare compliance certifications (HITRUST, SOC 2 for healthcare) Experience building integration monitoring and observability systems Benefits (available to Full-Time Employees) Health & Wellness Comprehensive health, dental, and vision insurance Daily catered lunch and dinner Mental health support and wellness coaching Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development Annual learning budget for courses, books, or conferences Conference attendance budget for professional development Annual team offsite Academic collaboration opportunities Unlimited PTO Our Core Values Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $180K - $260K

Job Description TITLE: Healthcare Network Development Coordinator REPORTS: Admissions Director LOCATION: Manor - 219 East 121st St. New York, NY 10035 OUR MISSION: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: She/he is responsible for developing new business relationships and building upon existing relationships with behavioral health providers, medical clinics, hospitals, shelters, criminal and family court systems, child welfare agencies and other human service providers on behalf of Odyssey House’s outpatient and residential treatment programs. She/he is responsible for coordinating the daily activities of the Peer Engagement Specialist and Street Outreach Specialists. SPECIFIC DUTIES & RESPONSIBILITIES: 1. Develops linkage agreements with new business partners., 2. Maintains current linkage agreements with existing business partners, reviews and updates each agreement annually., 3. Develops and adheres to a weekly schedule of in-person meetings, remote meetings and check-in calls with all new and existing business partners., 4. Monitor referral volume and admissions conversions rates for each business partner., 5. Works with Director of Clinical Data management to develop data reports which inform outreach and engagement strategies., 6. Works with supervisor and Deputy Director of Admissions to identify workflow challenges and problem solve with all business partners., 7. Works with supervisor and Deputy Director of Admissions to establish performance benchmarks relative to engagement of new business partners, number of referrals and number of program admissions., 8. Works with supervisor and Communications Manager to develop print and digital marketing materials., 9. Works with supervisor and Communications Manager to implement marketing campaigns., 10. Participates in rotating on-call coverage plan., 11. Prepares monthly reports as requested by supervisor., 12. Assures that all outreach staff members are adequately trained., 13. Provides direct supervision for designated staff as per Odyssey House policies., 14. Prepares written annual evaluations on staff under his/her supervision., 15. Participates in daily clinical and administrative meetings with staff as designated., 16. Provide ongoing training for program staff and participate in Odyssey House in-service trainings., 17. Other relevant duties as assigned by Supervisor. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES 1. Bachelor’s degree in marketing, business administration or healthcare administration and one year experience OR associate’s degree in marketing in a healthcare or human services setting preferred., 2. Driver’s license required., 3. Familiarity with NYC metropolitan-area behavioral healthcare provider networks required., 4. Proficiency with Microsoft Office (MS Word, Excel, PowerPoint, Outlook) required., 5. Ability to work a flexible schedule including some weekends and evenings required., 6. Proven success with platform and presentation skills required., 7. Qualified Mental Health Professional (e.g. LMSW, LMHC, CASAC etc.) preferred., 8. Bi-lingual with Spanish language fluency preferred. In addition, Odyssey House offers (for full-time employees): • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description TITLE: Program Director of Community Housing REPORTS: V.P. of Mental Health & Housing Services DEPARTMENT: Clinical FLSA CODE: Exempt PRIMARY DUTY: Administrative/Clinical Management PROGRAM: 239 East 121st St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Description: The Program Director of Community housing reports to the V.P. of Mental Health Services & Housing and is responsible for administrative and property management of the Haven Congregate site 63 units and 135 units of Scatter-site housing. The Program Director of Community Housing ensures that the Agency’s mission is carried out; and that the Agency’s policy and procedures are adhered to. Responsibilities: 1. Provide supervision and oversight to programs and management staff., 2. Act as liaison to funding and regulatory bodies such as NYS Office of Addiction Services & Support (OASAS), Human Resources Administration (HRA) & Department of Health & Mental Hygiene (DOHMH)., 3. Ensure compliance with all applicable operating regulations and Odyssey House standards and participate in all tenants’ annual recertification applications/review within areas of responsibility., 4. Monitor the day-to-day operations of the clinical and facility department to ensure compliance with Odyssey House funding sources., 5. Develop new linkages, affiliations and referral sources with external service providers., 6. Assure that all staff members are trained on and adhere to Odyssey House policies and applicable regulatory standards., 7. Acts as tenant advocate, ensuring that all tenant rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with Odyssey House policies and all applicable laws and regulations., 8. Review and approve personnel actions for all employees within designated area of responsibility, including recruitment, promotion, disciplinary action and separation of program staff., 9. Prepare written annual evaluations for all direct reports and ensure the evaluations are completed accurately and objectively for all employees within designated areas of responsibility., 10. Prepare all proposals and monthly reports as needed., 11. Supervise the maintenance of adequate and up-to-date records on all tenants, as well as supervise record-keeping responsibilities of staff., 12. Monitor operating budgets in areas of responsibilities making recommendations to improve cost efficiency, allocations, and expenditures., 13. Conduct scheduled management meetings and supervision with all direct reports., 14. Develop, administer, and oversee Quality Management activities within area of responsibility., 15. Establish new linkages with real estate brokers and landlords., 16. Review and sign off on all Leases., 17. Must be able to work a flexible schedule and on call 24/7 when necessary., 18. Other relevant duties as assigned. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES 1. Advance clinical degree required., 2. License/Certification in a clinical discipline required (i.e. LCSW, LMSW, LMHC, CRC, etc.)., 3. 10 years of progressive experience including direct service, supervisory, and administrative practices within a clinical setting including a minimum of 5 years in an administrative or clinical supervisory capacity., 4. Must be able to work a flexible schedule., 5. This position requires regular travel between Odyssey House locations and availability for on call responsibilities Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: The Licensed Social Worker is responsible for providing individual and group counseling services on a wide range of clinical and community issues for individuals in residential treatment to address a substance use disorder. Assists residents and their families in accessing community resources and services related to substance abuse, legal, mental health, medical and vocational/educational needs. Functions in a collaborative role within the clinical team and provides guidance and direction to the Counselors. SPECIFIC DUTIES & RESPONSIBILITIES: • Provide individual assessment and counseling to address outstanding family, medical, psychiatric, and housing concerns., • Conduct evidence-based group counseling services related to a wide range of clinical and community issues., • Maintain up-to-date resident charts including assessments, treatment plans, case notes and documentation of collateral contacts., • Provide crisis intervention services., • Assist in the development and implementation of resident discharge plans., • Provide other therapeutic services through active participation, observation and evaluation of resident’s engagement in the resident hierarchy, job functions, and social and recreational activities., • Establish community and agency affiliations which address resident needs and strengthen the delivery of services., • Functions as liaison and provide education and direct services to family members, as appropriate, in regards to resident’s substance abuse and related behavioral issues., • When necessary due to staff absences or vacancies, maintains a caseload., • When necessary, conduct resident screening for contraband and collection of samples for urine toxicology testing Attend regularly scheduled staff meetings and case conferences., • When necessary, facilitate case conferences and conduct internal chart audits., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Function as “Manager” on Duty in the absence of an on-site manager., • Other relevant duties as required.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Master’s Degree in Social Work, Counseling, or Marriage and Family Therapy with one (1) year experience working in a social services setting providing group counseling, family therapy and case management with chemically dependent clients required;, • NYS Licensure as a Social Worker, Mental Health Counselor or Marriage and Family Therapist required., • Candidates lacking this credential must be able to obtain this minimum standard during the six (6) month introductory employment probation period., • Communicate effectively, both orally and in writing., • Must be able to work a flexible schedule., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Records, and Outlook programs)., • Bilingual in English/Spanish is preferred but not required. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description TITLE: Case Manager- OASAS Residential REPORTS: Deputy Director/Clinical Director FLSA CODE: Non-Exempt PROGRAM: Openings at our East Harlem, Bronx, Ward's Island, NY locations Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Case Manager is responsible for providing counseling and case management services related to substance abuse, legal, mental health, medical and vocational/educational issues. They work directly with the clients in individual and group counseling sessions on issues surrounding chemical abuse/dependency and advocates a drug-free lifestyle. The Case Manager works closely with the rest of the staff as an integral part of the clinical team. SPECIFIC DUTIES & RESPONSIBILITIES: • Provide individual counseling and case management services addressing all medical, psychiatric, housing and vocational concerns., • In collaboration with each client, formulate treatment plan, monitor achievement of objectives, review and update treatment plan in accordance with regulatory requirements and as clinically indicated., • Maintain up-to-date client clinical records including, at minimum, treatment plans, group counseling notes and progress notes in accordance with regulatory guidelines and program standards., • Conduct education/prevention groups to address topics which address chemical dependency and related issues., • Provide crisis intervention services., • Responsible for ongoing client discharge planning., • Perform room inspections and addresses client’s needs in relation to successful completion of Activities of Daily Living (ADL), including money management, medication management, and personal hygiene and other life skills which support recovery., • Provide other therapeutic services through active participation, observation and evaluation of each assigned clients engagement in the resident hierarchy, job functions, and social and recreational activities., • Facilitate house and community meetings including morning & evening meeting, etc., • Operate as a liaison with all referral agencies providing regular verbal and written progress reports., • Establish community and agency affiliations which address client needs and strengthen the delivery of services., • Provide education and direct services to family members, as appropriate, in regards to resident’s substance abuse and related behavioral issues., • When necessary, conduct client screening for contraband and collection of samples for urine toxicology testing., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as required. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • High School Diploma/GED required., • Familiarity with computer operation (Microsoft Word, AWARDS, Outlook programs) preferred., • Two (2) year’s experience working as a case manager in a residential setting preferred., • CASAC-T preferred., • Must be able to work a flexible schedule. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description JOB TITLE: Admissions Specialist REPORTS TO: Deputy Director of Admissions DEPARTMENT: Admissions - 219 East 121 St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTION: To provide effective and efficient advocacy service as part of the induction process including program interviews, ascertaining information and orientating prospective residents in the Odyssey House admissions process. SPECIFIC DUTIES & RESPONSIBILITIES: 1. Ensure potential inductions are serviced immediately in a professional and concerned manner., 2. Make sure all documents are included in new charts prepared prior to transfer., 3. Responsible for own active files making sure they are updated, accurate, secured and that all documents are recorded and filed correctly., 4. Submit reports as required, 5. Counsel, screen, interview, and induct residents., 6. Obtain medical and psychiatric clearances when necessary., 7. Participate in outreach engagements., 8. Develop files on new inductions., 9. Coordinate individual inactive charts/closure., 10. Other projects and assignments as required., 11. Follow up scheduled interviews/inductions. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE SKILLS AND ABILITIES. High School Diploma or equivalent with minimum of one year experience in a TC and/or admissions knowledge and experience. CASAC/CASAC-T Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description TITLE: Recovery Coach - Part-Time REPORTS: Director of Recovery Services FLSA CODE: Non-Exempt PROGRAM: Odyssey House Recovery Center - 953 Souther Blvd. Bronx, NY 10459 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Recovery Coach is responsible for providing community-based recovery services to an assigned caseload of clients referred through the Recovery Center. He/she is responsible for conducting outreach, advocacy, and developing sober social and support activities. The Recovery Coach documents all provided services in a manner that is compliant with regulatory and funding agents. He/she delivers services to the participants on-site and in the community. SPECIFIC DUTIES & RESPONSIBILITIES: 1. Contributes to the development of the ethical framework for delivery of recovery services and conducts all recovery coaching activities within this framework., 2. Contributes to the development of a community resource book., 3. Assists the participants in completing a Wellness Plan., 4. Provides guidance, support and recovery coaching for participants in accordance with Wellness Plan and engages in recovery activities and support services., 5. Conducts outreach activities in the community., 6. Organizes community-based pro-social activities and events., 7. Maintain weekly contact with each participant for at least one half hour., 8. Attends monthly Recovery Coach support group., 9. Helps to facilitate Peer to Peer recovery support groups., 10. Maintains weekly Recovery Coach contact log., 11. Conducts educational presentations for providers of local recovery support services., 12. Conducts educational presentations to groups of prospective Recovery Coaches., 13. Conducts educational presentation to groups of prospective participants., 14. Eligible to serve on Consumer Advisory Board and project steering committee. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES 1. High School Diploma or G.E.D., 2. Ability to deliver culturally competent services to a diverse client population in an urban setting., 3. Familiarity with the project's ethical framework for recovery services and the Recovery Self-Assessment and Planning Guide., 4. A minimum of six months of community-based recovery with at least six consecutive months of abstinence at the time of enrollment., 5. Good interpersonal skills, enthusiastic about recovery., 6. Must be able to work a flexible schedule., 7. Connecticut Community for Addiction Recovery (CCAR) certification, to be obtained within six months of hire. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Placement Locations: George Rosenfeld Center for Recovery / The Annex 13 Hell Gate Circle Ward’s Island, NY 10035 Odyssey House Manor 219 East 121st Street New York, NY 10035 (212) 987-5199 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Salary Range: $65,000.00-75,000.00 Hourly Amount Range (Equivalent to Salary Range): $35.00-41.20 MAJOR FUNCTIONS: The Licensed Practical Nurse (LPN) is responsible for oversight of the medication administration process. She/he supervises the scheduling of medical/psychiatric appointments for all residents. The Licensed Practical Nurse participates as an active member of the Interdisciplinary Team, providing nursing and public health care services to program residents and ensuring that all medical appointments are kept as scheduled. SPECIFIC DUTIES & RESPONSIBILITIES: • Administer medication and document appropriately in Medication Administration Record (MAR)., • Ensure the accuracy of the MAR at all times and enters all appropriate notations in the MAR regarding the administration or lack thereof for each client and each client’s medication., • Advise Providers in advance when there are no refill orders left on maintenance medications., • Fax, phone, electronically deliver, or by any other practical means, advise pharmacy of medications to be filled., • Continuously reviews medications in medication cart to remove expired or redundant medications., • Ensure the E-Boxes are in-date and complete at all times., • Communicate regularly with clinical staff regarding residents who are non-compliant with medication schedule., • Educate, train and supervise residents participating in the Medication Independence Training Program., • Instruct and educate patients about pharmacological/medical effects of any medications they take., • Triage medical problems and emergencies; document appropriately., • Monitor and document acute and chronic conditions of residents (i.e., blood pressure, glucose level, etc.)., • Review and prepare medical consultation forms (Feedback Forms) for residents with outside medical appointments., • Assure that charts are in correct order; notes are complete, legible, signed and dated., • Check emergency equipment on a monthly basis, and document appropriately., • Maintain inventory and records of all medications and medical supplies in clinic., • Establish and maintain professional relationship with non-medical staff to ensure execution of developed treatment plans of residents., • Provide monthly health education seminars to residents according to supportive services schedule., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other duties as required.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Minimum of (1) year experience working in a social service setting required., • Current New York State LPN License required., • Current CPR & First Aid Certificate required., • Proficiency with computer operation (Microsoft Word, Excel, AWARDS, and Outlook programs) required. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Job Title: Resident Assistant (Part-Time and Full-Time available) Reports to: Clinical Supervisor Department: Clinical/Operation Location: 52 East 126th St. New York, NY 10035 Pay: $35,000 - $38,000 Shift: 12am - 8am Monday-Friday OUR MISSION: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. DESCRIPTION: The Resident Assistant is responsible for security work, supervising tenants and tenants’ guest, and working with other staff to provide excellent service to the Tenants. S/he will provide light administrative/clerical and janitorial support to staff as needed. S/he will work on holidays, weekends, and when needed to cover the Resident Assistant duties. S/he must be a self-motivated individual wanting to be part of a team providing services and resources to Tenants and staff. JOB RESPONSIBILITIES: • Provide light administrative/clerical and janitorial support to staff as needed, • Organizing office and storage space, • sweep, and mop internal and exterior areas, • dust and polish furniture, • clean lobby area windows, • empty and clean trash containers, • dispose of trash in a sanitary manner, • Check the identifications of visitors., • Make daily log entries to assist program staff in continuity of services, • Crisis Intervention, • Working in emergency situations., • Sitting for extended periods, • Other duties as required, • Attend staff meetings, • Monthly supervision with the Clinical Supervisor, • Facility Run REQUIREMENTS: • High school diploma or G.E.D., • Excellent written, verbal, interpersonal, and organizational skills, • Computer literate, • Ability to work well with a variety of people, • Willingness to support staff efforts in serving the tenants, • Ability to be non-judgmental and objective in working with sometimes difficult tenants, • Prior security experience In addition, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you. RESPONSIBILITIES: • Work on the latest applications of data science to solve business problems in Pharma and Lifescience domain, • Work directly with client stakeholders to translate business problems into high-level analytics solution designs, • Knowledge of advanced analytics approaches and methodologies and best practices of leveraging data to drive informative decisions, • Proficiency in using advanced analytics to drive business value including ROI/value assessment, digital KPI tracking, campaign measurement, etc, • Experience in generating insights from reports and summarizing for brand teams, • You will be responsible for account management, client relationships, and account growth, • You will be responsible for scaling pilots / POCs to a long-term transformative program and delivering continuous business value, • Fluency with pharma data sources such as Veeva and IQVIA (Plantrak, LAAD, PE, etc) including RWD sources such as TriNetX, Flatiron, Optum, Komodo etc., • Experience working with all levels of management and consulting with key business stakeholders., • Present analytic solutions to business audiences highlighting robustness of the solution and how it could help generate business value, • Responsible for making presentations to senior management, communicating results to business teams, and develop plans to help operationalize analytics solution, • You will explore opportunities with current and new buying centers and will collaborate with internal Tiger SMEs to create the right POVs / proposals to help drive growth. You will be responsible for P&L for your account portfolios managing revenue and margin goals Requirements • 14 - 18 years of professional work experience with at least 10 years in data analytics, • Strong experience working on Patient Services, • Experience in building product suite for Global Access and Value team, • Deep understanding of pharma dataset, KPIs, and insight needs across different HQ and field personas across commercial, PSS, and market access, • Ability to engage with executive/VP level stakeholders from client’s team to translate business problems to high level analytics solution approach, • Strong knowledge of Life Science and Pharma domain, • Experience in specialty drug and rare diseases, • Strong project management and team management skills and ability to work with global teams, • Strong SQL skills and hands-on experience with analytic tools like R & Python & visualization tools like Power BI or Tableau, • Strong understanding of standard data sources—especially pharmacy, HUB, CRM, IQVIA, alignments, and related datasets—along with the nuances and quality controls required to ensure accuracy, • Experience in developing hypotheses and validating them through data analysis to identify and investigate trends, • Experience in building and maintaining reports, with a focus on optimizing effort through automation, • Experience in managing large accounts and active involvement in account growth. P&L ownership in the past would be an added advantage, • Graduate in Business Analytics or MBA or equivalent work experience Benefits Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility. Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role As the first Partnerships Lead at Amigo, you’ll be the architect and engine of our indirect revenue ecosystem. You will recruit, activate, and scale a network of strategic allies who are capable of delivering Amigo’s agentic AI solutions to the world. You’ll own the partner relationship from initial recruitment through high-volume revenue generation—responsible for ensuring our partners are not only enabled but are held accountable for driving consistent ARR. This role requires a unique blend of "in-the-trenches" sales grit and high-level strategic orchestration. You’ll operate as a revenue driver, embedding within our partners’ sales teams, mapping their incentives, and ensuring Amigo is their first choice for every client engagement. What you'll do Identify and sign high-impact partners (EHRs, Resellers, and Referral partners) that align with Amigo’s strategic goals and healthcare-focused mission. Take direct accountability for partner-sourced ARR, managing the full lifecycle of the channel funnel from lead generation to contract signature. Lead partners through a rigorous enablement journey, moving them rapidly from initial signing to their first closed deal. Support partner sales cycles by joining discovery calls and demos, ensuring the Amigo value proposition is executed at the highest level. Maintain a constant presence with partner teams through regular office hours, Q&A sessions, and product deep-dives to clear technical hurdles. Conduct monthly and quarterly business reviews with partners to track performance against revenue targets, pipeline health, and lead velocity. Develop the collateral, training frameworks, and ROI models that empower partners to sell Amigo independently and effectively. Bridge the gap between partner feedback and our internal Product and Engineering teams to ensure our platform evolves with market demands. What we're looking for 6+ years of experience in channel sales, partnership management, or strategic account management, specifically within the enterprise SaaS or AI space and in healthcare Proven track record of meeting or exceeding revenue quotas through indirect sales channels Exceptional ability to run product demos and pitch complex AI solutions to both technical stakeholders and C-suite executives. Strong organizational skills with experience using CRMs and PRMs to manage a complex, multi-party sales pipeline. A self-starter who thrives in an early-stage environment—you are energized by building the partnership "machine" while simultaneously running it. Benefits (available to Full-Time Employees) Health & Wellness Comprehensive health, dental, and vision insurance Daily catered lunch and dinner Mental health support and wellness coaching Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development Annual learning budget for courses, books, or conferences Conference attendance budget for professional development Annual team offsite Academic collaboration opportunities Unlimited PTO Our Core Values Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $120K - $150K

Job DescriptionTITLE: Case Management Supervisor REPORTS: Program Director FLSA CODE: Exempt PROGRAM: Bronx Re-Entry - 991 Union Ave. Bronx, NY 10459 MAJOR FUNCTIONS: Under the direction of the Program Director, the Case Management Supervisor is responsible for the delivery of all clinical and case management services in an OASAS 820 certified reintegration program. They ensure the quality of treatment services, the fidelity of service delivery, timely documentation of all group and individual counseling services and support services delivered by the facility’s case management staff. The Case Management Supervisor will provide direct supervisions for all case management staff and is responsible for oversight of job performance of the case management staff. They are responsible for maintaining OASAS regulatory compliance and assuring that programs operate in accordance with Odyssey House organizational standards. SPECIFIC DUTIES & RESPONSIBILITIES: • Directs and implements clinical care and case management services for the reintegration program., • Conducts regular and direct observations of all treatment activities., • Implement and ensure compliance with all policies and procedures and protocols., • Ensure compliance with all referent communications, legal communications, and HRA STARS reporting., • Provide crisis intervention services as necessary and required., • Conduct utilization review, incident management and review and quality assurance reviews., • Assure that staff maintains accurate and confidential clinical records that comply with external monitoring agency standards and internal policy and procedures., • Prepare all proposals and reports as needed., • Assume responsibility for program operations in the absence of the Program Director., • Assure all staff members are adequately trained., • Provide and implements formal orientation plan to newly hired direct subordinate staff., • Conduct regular clinical and administrative meetings with staff., • Provide direct supervision for designated staff as per Odyssey House policies. Prepare and review written annual evaluations on staff under their supervision., • Provide ongoing training for case management staff and participate in Odyssey House in-service trainings., • Lead quality improvement activities in collaboration with Program Director., • Represent Odyssey House at community and public forums., • Other relevant duties as assigned by Program Director. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • Bachelor Level Clinical Degree and four (4) years of experience working in a human service setting preferred., • Two (2) years’ experience in an administrative and/or clinical supervisory role preferred., • Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.) required., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs), • Must be able to work a flexible schedule., • This position will require availability as needed including on call responsibilities. In addition, Odyssey House offers to our Supervisor of Case Management: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role As a Senior Software Engineer (Backend) at Amigo, you'll build the core backend infrastructure that powers our agent platform at scale. You'll develop high-performance services that handle millions of conversations per month, focusing on concurrency, reliability, and clean system design. This role requires strong concurrency programming skills and curiosity for finding good solutions to complex technical challenges. What you'll do Design and implement high-performance backend services handling concurrent requests at scale Build robust APIs and service-oriented architectures that power our agent platform Develop systems with concurrency patterns to maximize throughput and reliability Implement secure data handling for sensitive healthcare information with proper access controls Work with distributed systems concepts like consensus, replication, and fault tolerance Build resilient services that gracefully handle failures and maintain high availability Optimize system performance through careful concurrency design and resource management Solve complex backend challenges with simple, maintainable solutions Implement monitoring, logging, and observability for backend services Collaborate with platform teams to ensure integration across services Design systems that scale horizontally while maintaining data consistency Contribute to architectural decisions that shape our backend infrastructure What we're looking for 4+ years of production-level experience with backend development languages Strong experience with concurrency programming, including threads, async operations, and parallelism Experience developing large-scale distributed systems or working with distributed architectures Background working on SaaS platforms or with Service-Oriented Architectures Experience with cloud platforms and container orchestration technologies Strong understanding of security best practices and experience with systems handling sensitive data Understanding of distributed systems concepts (consensus, replication, partitioning) without necessarily having built foundational frameworks Experience with message queuing systems, event streaming, and async communication patterns Knowledge of database systems, both SQL and NoSQL, and their scaling characteristics Curiosity for elegant solutions and clean, maintainable code Strong debugging skills for concurrent and distributed systems Strong problem-solving abilities with focus on system reliability and performance Nice to have Experience in healthcare, finance, or other regulated industries Understanding of observability and monitoring in distributed environments Experience with high-throughput, low-latency system design Background with complex data processing systems Benefits (available to Full-Time Employees) Health & Wellness Comprehensive health, dental, and vision insurance Daily catered lunch and dinner Mental health support and wellness coaching Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development Annual learning budget for courses, books, or conferences Conference attendance budget for professional development Annual team offsite Academic collaboration opportunities Unlimited PTO Our Core Values Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $210K - $240K

Job Description TITLE: Outreach Coordinator REPORTS: Park Avenue Program Director PROGRAM: Park Avenue - 113 East 123rd St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: The Outreach Coordinator is responsible for the supervision and delivery of mental health, substance abuse counselling, intervention services, education services, and case management services. The Coordinator is an integral part of the clinical team. He/she is directly supervised by the Sr. Director. The Outreach Coordinator is in order to conduct groups at various outside programs. Provide supervision, training and orientation for all Peer Specialists. SPECIFIC DUTIES & RESPONSIBILITIES: • Organizing various outreach groups and marketing outreach services., • Act as an integral member of the Outreach Team., • Must document individual progress notes on a weekly basis, maintain all group notes and charts according to the DOHMH regulations., • Responsible for screening and recruiting clients within the NYS Psychiatric Hospitals, Office of Mental Health License Programs/Housing, Shelters, Treatment programs and NYC hospitals, • Maintain All files in appropriate, designated locations in the Outreach office to ensure confidentiality is maintained., • When client contact is off-site all client notes must be secured outside the Program’s office, it is important to ensure confidentiality is respected both verbally and in written form., • All group notes must be brought into the office and securely stored at the end of each day., • Conducted regularly scheduled groups with clients at various sites in a timely manner., • Conduct a minimal of one Community Outreach event or activity to promote program services., • Outreach will be conducted throughout the five boroughs including responding to request from other community-based providers, health fairs, college campuses and onsite community presentations., • Properly document and file case notes and other reports in accordance with program protocols., • Collect data and report on client satisfaction regarding groups., • Attend meetings and training functions Safeguard confidential information., • Prepare monthly reports for the Sr. Director., • Prepare monthly Levels of Service (LOS) Report through DOMHH website., • Ensure supervision for staff as per Odyssey House internal policies. Prepare written six-month and annual performance evaluations on staff under his/her supervision., • Comply with all DOMHH regulations and participate in the certification process., • Maintain good relations with and act as liaison to the state monitoring agency.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Diploma/GED required or Bachelor’s Degree and 3 years outreach experience in a clinical, mental health, housing or chemical dependency preferred., • A commitment to recovery, choice, empowerment, and the ability to help people with serious mental illness and/or co-occurring disorders to find meaningful lives in the community., • Ability to establish a trusting relationship with peers, including excellent interpersonal skills., • Detail oriented with good writing and organizational abilities., • Ability to network within the community and work with diverse populations., • Proficiency in Microsoft Word and Excel. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role As an AI Deployment Strategist at Amigo, you'll work directly with healthcare organization customers to design and scale AI agent solutions that solve their highest-impact problems. You'll own the customer relationship from contract signature through expansion—responsible for ensuring customers successfully deploy, realize value, and scale their AI agent programs. You'll serve as the strategic partner and voice of the customer throughout their journey: from identifying opportunities and building business cases to measuring outcomes and expanding deployments. This role requires deep customer empathy combined with strategic thinking, business acumen, and the ability to translate complex organizational challenges into concrete AI solutions that deliver measurable ROI. This is not a traditional customer success role. You'll operate as a deployment strategist—embedding within customer organizations, mapping their systems and decision-making structures, and driving expansion across clinical, operational, and financial dimensions. What you'll do Receive customers post-signature and collaborate with sales during handoff to understand initial use case commitments, success criteria, and customer expectations Manage the full customer lifecycle from onboarding through expansion, ensuring customers achieve sustained value from Amigo Partner with healthcare organizations to understand their workflows, pain points, organizational structures, and strategic priorities Identify and prioritize high-impact expansion opportunities for AI agent deployment based on ROI potential, operational feasibility, and customer needs Develop comprehensive deployment strategies including success metrics, implementation roadmaps, and stakeholder engagement plans Build expansion business cases and ROI models for new use cases, quantifying realized value from existing deployments and identifying additional opportunities across clinical, operational, and financial dimensions Work closely with Agent Engineers and Solutions Architects to translate customer requirements into agent specifications, ensuring solutions align with real-world constraints Design and facilitate QBRs (Quarterly Business Reviews) that demonstrate value delivery, showcase outcomes, and identify expansion opportunities Embed within customer organizations to map systems, processes, and decision-making structures—becoming a trusted advisor who understands their environment deeply Monitor deployment performance against defined KPIs and work with customers to iterate and optimize agent configurations Own customer health metrics, time-to-value, and expansion revenue for your portfolio Serve as the voice of the customer internally, translating feedback into product insights and shaping platform roadmap priorities Develop playbooks and frameworks that systematize deployment approaches across different healthcare use cases Navigate complex healthcare stakeholder environments including clinical leadership, IT, operations, finance, and compliance teams What we're looking for 4+ years of experience in customer-facing strategy, deployment, or implementation roles, ideally in healthcare technology, enterprise SaaS, or consulting Direct experience in healthcare delivery environments (clinical operations, hospital administration, health system strategy) Demonstrated ability to build trusted relationships with senior stakeholders in complex organizations Strong business acumen with experience building ROI models, analyzing unit economics, and quantifying operational impact Strategic thinking skills—ability to see the big picture while managing detailed execution Deep empathy and emotional intelligence to understand unstated customer needs and navigate organizational dynamics Strong organizational and project management capabilities with ability to drive multiple concurrent deployments Customer success and expansion mindset—you're energized by turning initial deployments into long-term strategic partnerships Resourcefulness and problem-solving orientation—you figure out what needs to happen and make it happen Benefits (available to Full-Time Employees) Health & Wellness Comprehensive health, dental, and vision insurance Daily catered lunch and dinner Mental health support and wellness coaching Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development Annual learning budget for courses, books, or conferences Conference attendance budget for professional development Annual team offsite Academic collaboration opportunities Unlimited PTO Our Core Values Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $120K - $160K

Job DescriptionLocations Available: Odyssey House Leadership Center 309-311 6th Street New York, NY 10003 EDGECOMBE RESIDENTIAL TREATMENT PROGRAM 611 Edgecombe Avenue New York, NY 10032 Lafayette 1264 Lafayette Avenue Bronx, NY 10474 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Salary Range: $90,000-120,000 MAJOR FUNCTIONS: The Director of Residential Treatment Program (OASAS) is responsible for the day to day operation and coordination of an OASAS 819 certified and funded residential services program. She/he is responsible for oversight of job performance, guidance of all program employees and for the direct supervision of designated subordinate staff. The Director of Residential Treatment Program (OASAS) is responsible for maintaining OASAS regulatory compliance and assuring that programs operate in accordance with Odyssey House organizational standards. SPECIFIC DUTIES & RESPONSIBILITIES: • Develop and monitor program systems, policies and procedures., • Maintain good relations with and act as liaison to the state monitoring agency., • Act as liaison to funding and referral sources, the community-at-large, and the corporate officers., • Assure that all Utilization Review, Quality Assurance and Incident Reporting activities are conducted in accordance with Odyssey House policies and applicable regulatory standards., • Supervise the maintenance of adequate and up-to-date records on all residents, as well as supervise record-keeping responsibilities of staff in accordance with applicable regulatory standards and Odyssey House policies., • Ensure clinical and operational support coverage for facility and maintain on call telephone accessibility on an ongoing basis, • Monitor admissions procedure to ensure compliance with OASAS guidelines, • Accurately submit and review data submitted to HRA STARS., • Responsible for ensuring the overall cleanliness and maintenance of the facility; ensure compliance with safety and physical plant standards., • Prepare all proposals and reports as needed., • Acts as resident advocate, assuring that all residents’ rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations., • Prepare monthly reports for the Senior Manager responsible for clinical oversight., • Prepare annual work plan., • Responsible for all personnel actions, including recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff., • Assures that all program staff members are adequately trained, • Provides and implements formal orientation plan to newly hired direct subordinate staff., • Provides direct supervision for designated staff as per Odyssey House policies., • Prepare written annual evaluations on staff under his/her supervision. Review evaluations of all program staff., • Comply with all OASAS regulations and participate in the certification process., • Conduct regular clinical and administrative meetings with staff., • Provide ongoing training for program staff and participate in Odyssey House in-service trainings., • Lead quality management activities., • Other relevant duties as assigned by the applicable Senior Management supervisor.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Master’s Level Clinical Degree preferred or Bachelor’s Degree and 5 years administrative or clinical experience working with target population., • 2 years experience in administration and one year in a clinical, mental health, housing or chemical dependency setting., • Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.)., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs, • Must be able to work a flexible schedule., • This position will require availability as needed including on call responsibilities. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role As a Senior Full-Stack Engineer at Amigo, you'll build the foundational applications that power clinical operations. Three products: Control Center for real-time oversight of agent conversations, Research Platform for natural language queries over healthcare data, and Agent Forge for designing agent behavior without code. You'll own significant features end-to-end—from database schema to API to UI—across systems that handle sensitive patient data at scale. These applications are how clinical teams, researchers, and customers interact with our platform daily. High standards for correctness and reliability are expected. What you'll do Build and ship features across Control Center, Research Platform, and Agent Forge Design and implement real-time interfaces for clinical oversight—streaming conversations, escalation workflows, audit trails Create natural language query interfaces over healthcare data with appropriate certainty and feasibility indicators Build no-code tools that enable non-engineers to design and configure agent behaviors Implement responsive, accessible UIs that work across desktop and mobile for clinical users Design APIs and data models that support real-time streaming, voice, and multi-channel communication Build authentication, authorization, and audit logging for healthcare compliance Optimize performance for applications handling high-volume clinical data Collaborate with agent engineers, clinicians, and customers to understand workflow requirements Contribute to shared component libraries and design system What we're looking for 4+ years of production full-stack engineering experience at high-caliber teams Strong React/TypeScript skills with modern patterns (hooks, server components, state management) Experience building Python backend services and REST APIs Deep understanding of real-time systems (WebSockets, streaming, event-driven architectures) Experience with relational databases, data modeling, and query optimization Track record of owning features end-to-end from design through deployment High standards for code quality, testing, and system reliability Both execution-oriented and defensive-minded: you ship fast while anticipating failure modes Strong product instincts—can translate user needs into elegant technical solutions Experience working in fast-moving environments with evolving requirements Clear communication across engineering and non-technical stakeholders Nice to have Experience with healthcare applications or regulated industries Background with voice/telephony systems or real-time communication Experience building no-code/low-code tools or configuration interfaces Familiarity with data visualization and analytics dashboards Understanding of accessibility requirements for clinical software Experience with mobile development (React Native, iOS, Android) Benefits (available to Full-Time Employees) Health & Wellness Comprehensive health, dental, and vision insurance Daily catered lunch and dinner Mental health support and wellness coaching Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development Annual learning budget for courses, books, or conferences Conference attendance budget for professional development Annual team offsite Academic collaboration opportunities Unlimited PTO Our Core Values Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $210K - $240K

Job Description TITLE: Case Manager REPORTS: Assistant Director PROGRAM: Haven - 239 East 121 St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher MAJOR FUNCTIONS: The Case Manager is responsible for substance abuse counseling and intervention services. Must be able to stabilize and promote self-sufficiency and optimum health for people living with HIV/AIDS, Mental illness and/or substance use disorders. Manage a case load of 20 to 25. Provide advocacy as well as coordinate services through home visits. SPECIFIC DUTIES & RESPONSIBILITIES: • Provide substance abuse intervention, counseling, educational services, and case management services to tenants., • Evaluate and recommend treatment plans for tenants with mental health and chemical dependency problems after a one-to-one interview., • Provide regular, individual, and group counseling services., • Establish community and agency affiliations to strengthen the delivery of services for tenants, including medical & detoxification when necessary., • Attend case review conferences with HRA/HASA and provide written evaluations regarding tenant’s drug problems and money management issues., • Present case load weekly at chart review., • Meet for supervision with Assistant Director bi-weekly., • Orient tenant’s to the program upon admission., • Maintain up-to-date tenant’s charts, case notes, service plans and psychosocial., • Attends all in-service training., • Responsible for collection of tenants monthly rent., • Set a relaxed tone and social environment (by role modeling), • Other duties as assigned REQUIREMENTS: EDUCATION AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES: High School Diploma, one to two years of experience in counseling or two (2) years of Odyssey House experience and a High School Diploma, or Bachelor’s Degree in Human Service. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Student Loan Repayment Or $30,000 Sign-on Bonus for Individuals Who Have Not Previously Participated in this Program.This role requires travel across the entire Northeast Region, approximately 85% of the time.All travel expenses are covered, and there is likewise a base salary plus multiple incentiv

Healthcare Delivery, Rehabilitation Services.Explore opportunities with Patient Care, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide.As members of the Optum family of businesses, we are dedicated to helping people feel their best, including o

Experience as a Medical Assistant performing clinical back office duties including phlebotomy, injections, obtaining vital signs and recording medical history. Optum is seeking a Medical Assistant to join our team in Springfield, NJ. Prepare examination rooms and sterilize medical equipment.

We are currently seeking a friendly, reliable and professional Receptionist to work at a high-profile company's fitness center located in Midtown Manhattan.

Explore opportunities with [agency name], a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide.As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connec