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Job Description UFC GYM Mission We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability. We Offer • Compensation package: Competitive base salary plus commission and bonus., • Comprehensive health benefits: Full coverage for medical, dental, and vision., • Free membership perks: Complimentary access to all our fitness centers., • Employee discounts and special offers: Exclusive deals on fitness products and wellness services., • Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments., • A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community., • Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost., • Expand your client base: Leverage our large member network to grow your business., • Ongoing in-house training: Regular workshops and training sessions., • The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits., • The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members., • Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company., • Ensure that 100% of guests are presented the Fitness Tour when touring guests around the gym as detailed in the Membership Specialist Playbook., • Follow up with members that have enrolled to ensure we are exceeding expectations., • Provide the highest level of customer service possible when communicating and interacting with guests., • In-depth knowledge of sales practices and techniques., • General understanding of Fitness Industry., • Ability to work with computers., • Must have good interpersonal communication skills., • Excellent customer service skills, • Independent, self-starter with strong organizational skills., • The ultimate Big Gym experience, UFC GYM raises the bar of what big-box gyms should offer their members.