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Job Description New $5,000.00 Sign-On Bonus! Fulton Commons Care Center, part of The Grand Healthcare System is seeking an RN Unit Manager! Position Type: Full-Time Shift: Days Pay Range: $95,000.00 - $110,000.00 per year About Us: At The Grand Healthcare System, we are dedicated to providing compassionate, high-quality care across our network of long-term care and rehabilitation facilities. With a focus on personalized treatment, comfort, and support, we strive to enhance the lives of our residents and patients. Our skilled team of healthcare professionals is committed to delivering exceptional care in a safe, welcoming environment. Whether for short-term rehabilitation or long-term care, we ensure every individual receives the attention and resources they need to achieve their highest level of independence and well-being. Position Overview: We are seeking an RN Unit Manager to join our team at Fulton Commons Care Center. In this leadership role, you will oversee the day-to-day operations of the nursing unit, ensuring that residents receive the highest standard of care. You will mentor staff, enforce policies, and ensure the unit functions efficiently while providing the best care for our residents. Key Responsibilities: * Supervise nursing staff and manage unit operations. * Develop, implement, and enforce employee policies and procedures to ensure efficient and compliant care delivery. * Mentor and support less experienced nurses, offering clinical guidance and career development advice. * Establish and uphold standards of care for the unit to ensure resident safety and well-being. * Review resident records and monitor the quality of care provided to ensure accurate and effective treatment plans. * Conduct case reviews and ensure that individualized care plans are consistently followed. * Address inquiries and concerns from residents and their families in a timely and professional manner. * Ensure the unit is adequately stocked with necessary medical supplies to prevent shortages and ensure smooth operations. * Advocate for the unit’s interests to upper management and collaborate in addressing issues as needed. Qualifications: * Minimum of 2 years of experience in long-term care (preferred). * At least 1 year of experience in a Unit Manager role (preferred). * Valid RN License required. * Basic computer skills for documentation and communication. * Exceptional communication and interpersonal skills to foster positive relationships with residents, families, and staff. What We Offer: * Stable opportunity with a wide range of experiences to further develop your career. * Competitive weekly pay with multiple bonus opportunities, including sign-on and referral bonuses. * Comprehensive benefits package, including: * 401(k) * Generous paid time off (PTO) * Health Insurance * Tuition Reimbursement * Continued education and training to advance your career * Exclusive “perks” including employee discounts * Healthy work-life balance * Supportive leadership and friendly colleagues to help you along the way. Application Process: If you are a compassionate leader with a passion for improving the lives of residents, we invite you to apply for the RN Unit Manager position. Become a part of a team that values excellence in care and strives to create a supportive community for both residents and staff. Experience a smooth application process! Apply online, and a personal recruiter will reach out to guide you through the next steps. Follow Us: Stay connected with us on Instagram:

Job Description $2,5000.00 Sign-On Bonus! Mayfair Care Center, part of The Grand Healthcare System is seeking an RN Unit Manager! Position Type: Full-Time Shift: Days Pay Range: $100,000.00 - $106,000.00 About Us: At The Grand Healthcare System, we are dedicated to providing compassionate, high-quality care across our network of long-term care and rehabilitation facilities. With a focus on personalized treatment, comfort, and support, we strive to enhance the lives of our residents and patients. Our skilled team of healthcare professionals is committed to delivering exceptional care in a safe, welcoming environment. Whether for short-term rehabilitation or long-term care, we ensure every individual receives the attention and resources they need to achieve their highest level of independence and well-being. Position Overview: We are seeking an RN Unit Manager to join our team at The Grand Rehabilitation and Nursing at [Facility Name]. In this leadership role, you will oversee the day-to-day operations of the nursing unit, ensuring that residents receive the highest standard of care. You will mentor staff, enforce policies, and ensure the unit functions efficiently while providing the best care for our residents. Key Responsibilities: * Supervise nursing staff and manage unit operations. * Develop, implement, and enforce employee policies and procedures to ensure efficient and compliant care delivery. * Mentor and support less experienced nurses, offering clinical guidance and career development advice. * Establish and uphold standards of care for the unit to ensure resident safety and well-being. * Review resident records and monitor the quality of care provided to ensure accurate and effective treatment plans. * Conduct case reviews and ensure that individualized care plans are consistently followed. * Address inquiries and concerns from residents and their families in a timely and professional manner. * Ensure the unit is adequately stocked with necessary medical supplies to prevent shortages and ensure smooth operations. * Advocate for the unit’s interests to upper management and collaborate in addressing issues as needed. Qualifications: * Minimum of 2 years of experience in long-term care (preferred). * At least 1 year of experience in a Unit Manager role (preferred). * Valid RN License required. * Basic computer skills for documentation and communication. * Exceptional communication and interpersonal skills to foster positive relationships with residents, families, and staff. What We Offer: * Stable opportunity with a wide range of experiences to further develop your career. * Competitive weekly pay with multiple bonus opportunities, including sign-on and referral bonuses. * Comprehensive benefits package, including: * 401(k) * Generous paid time off (PTO) * Health Insurance * Tuition Reimbursement * Continued education and training to advance your career * Exclusive “perks” including employee discounts * Healthy work-life balance * Supportive leadership and friendly colleagues to help you along the way. Application Process: If you are a compassionate leader with a passion for improving the lives of residents, we invite you to apply for the RN Unit Manager position. Become a part of a team that values excellence in care and strives to create a supportive community for both residents and staff. Experience a smooth application process! Apply online, and a personal recruiter will reach out to guide you through the next steps. Follow Us: Stay connected with us on Instagram:

Job Description $2,500.00 Sign-On Bonus! The Grand Rehabilitation and Nursing at South Point in Island Park, NY is seeking an RN Unit Manager! Position Type: Full-Time Shift: Days Pay Range: $100,000.00 - $110,000.00 per year About Us: At The Grand Healthcare System, we are dedicated to providing compassionate, high-quality care across our network of long-term care and rehabilitation facilities. With a focus on personalized treatment, comfort, and support, we strive to enhance the lives of our residents and patients. Our skilled team of healthcare professionals is committed to delivering exceptional care in a safe, welcoming environment. Whether for short-term rehabilitation or long-term care, we ensure every individual receives the attention and resources they need to achieve their highest level of independence and well-being. Position Overview: We are seeking an RN Unit Manager to join our team at The Grand Rehabilitation and Nursing at South Point. In this leadership role, you will oversee the day-to-day operations of the nursing unit, ensuring that residents receive the highest standard of care. You will mentor staff, enforce policies, and ensure the unit functions efficiently while providing the best care for our residents. Key Responsibilities: * Supervise nursing staff and manage unit operations. * Develop, implement, and enforce employee policies and procedures to ensure efficient and compliant care delivery. * Mentor and support less experienced nurses, offering clinical guidance and career development advice. * Establish and uphold standards of care for the unit to ensure resident safety and well-being. * Review resident records and monitor the quality of care provided to ensure accurate and effective treatment plans. * Conduct case reviews and ensure that individualized care plans are consistently followed. * Address inquiries and concerns from residents and their families in a timely and professional manner. * Ensure the unit is adequately stocked with necessary medical supplies to prevent shortages and ensure smooth operations. * Advocate for the unit’s interests to upper management and collaborate in addressing issues as needed. Qualifications: * Minimum of 2 years of experience in long-term care (preferred). * At least 1 year of experience in a Unit Manager role (preferred). * Valid RN License required. * Basic computer skills for documentation and communication. * Exceptional communication and interpersonal skills to foster positive relationships with residents, families, and staff. What We Offer: * Stable opportunity with a wide range of experiences to further develop your career. * Competitive weekly pay with multiple bonus opportunities, including sign-on and referral bonuses. * Comprehensive benefits package, including: * 401k with partial company match * Generous paid time off (PTO) * Health Insurance * Tuition Reimbursement * Continued education and training to advance your career * Exclusive “perks” including employee discounts * Healthy work-life balance * Supportive leadership and friendly colleagues to help you along the way. Application Process: If you are a compassionate leader with a passion for improving the lives of residents, we invite you to apply for the RN Unit Manager position. Become a part of a team that values excellence in care and strives to create a supportive community for both residents and staff. Experience a smooth application process! Apply online, and a personal recruiter will reach out to guide you through the next steps. Follow Us: Stay connected with us on Instagram:

Conducts clinical reviews and interacts with third party payers to obtain approval of hospital days, pre-certification and post-discharge eligibility in relation to clinical course. Ensures compliance with current state, federal, and third party payer regulations. Serves as a liaison to patient, fam

Job DescriptionMindful Care is seeking a Care Manager for our West Hempstead location where you'll play a pivotal role in providing exceptional patient service by fostering effective communication and demonstrating a strong understanding of the services we offer. As a Care Manager, you'll work closely with clinical staff to ensure a comprehensive and patient-centered approach to care. Our Care Managers: • Conduct thorough assessments of patient concerns and expectations, ensuring alignment with Mindful Care processes to enhance patient satisfaction and compliance., • Maintain effective communication with patients, pharmacies, referral sources, hospitals, and therapists to meet patient needs and optimize retention., • Support patients in obtaining medical records, completing necessary forms, managing prescription refills, and accessing GeneSight testing results., • Secure prior authorizations from insurance companies for medications and services, including Transcranial Magnetic Stimulation (TMS) when applicable., • Connect patients to the appropriate departments for their inquiries and anticipate the need for emergency interventions when necessary., • Provide referral information to patients upon discharge from Mindful Care., • Serve as a liaison between Mindful Care Patient Coordinators, Patient Associates, and psychiatric/therapeutic providers., • Meet with patients for care management appointments as assigned by providers, addressing patient needs and concerns., • Document clinical notes for care management and digital evaluations (e.g., medication concerns) and ensure timely submission for provider review and signature within 72 hours., • Assist with TMS operations when applicable, based on office needs., • Required: 3+ years of experience in administrative functions or case management., • Preferred: Possession of BLS or CPR/First Aid certification., • Preferred: Experience with Transcranial Magnetic Stimulation (TMS) administration., • Required: Proficiency with Google Suite and Microsoft Office (Word, Excel, Outlook, Teams)., • Required: Associate degree required in social work, psychology or related field; bachelor's degree preferred (experience may substitute for a bachelor's degree)., • Required: Excellent verbal and written communication skills., • Type: Regular Full-time, Non-exempt, • Hours: Monday-Friday, 9:00 AM - 5:00 PM ET, • Competitive compensation and benefits package., • Opportunities for professional growth and development., • Emphasis on team well-being and support for a diverse and inclusive workplace. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. By submitting this application, I acknowledge and agree that Mindful Care may conduct a background investigation as part of its hiring process. This investigation may include, but is not limited to, verification of my education, employment history, professional references, and other relevant information. It may also involve a review of my criminal record, credit history (where applicable), and any other publicly available information necessary to assess my qualifications for the position. I understand that this screening will be conducted in compliance with all applicable laws, including the Fair Credit Reporting Act (FCRA) and any state or local regulations. I further acknowledge that I will be required to provide written consent for this background check before it is conducted. I affirm that all information provided in my application is true, complete, and accurate to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations may disqualify me from further consideration or, if discovered after employment begins, could result in termination of my employment. If I have any questions regarding this process, I acknowledge that I may contact Mindful Care's People department for further clarification.

Job DescriptionDescription:LONG ISLAND - HEMPSTEAD Employment Status: Full-Time FLSA Status: Exempt Practice Group: Tenant Advocacy I. Organization Information Empire Justice Center, a diverse and highly respected statewide legal services organization, seeks a Staff Attorney for our Tenant Advocacy practice group. This is an opportunity to join and grow in one of the most influential organizations serving marginalized low-income individuals and families in New York State. Empire Justice Center attracts and employs a diverse team of dedicated, determined, and passionate advocates who significantly impact the lives of low-income New Yorkers. We succeed through direct legal representation, high-impact litigation, and legislative and administrative advocacy. As an organization, we provide top-notch training and technical assistance to other advocates to ensure fairness and justice for New Yorkers. We thrive on our commitment to supporting justice for populations that have historically experienced high levels of oppression. These populations include racially diverse individuals and families experiencing poverty, housing insecurity, immigration issues, and domestic violence. Additionally, the organization advocates for people with disabilities, members of the LGBTQ community, and school-age children facing discrimination and violations of their civil rights in schools. Our offices in Rochester, Albany, Westchester County, and Long Island offer staff an exciting, dynamic, inclusive working environment with a solid commitment to work/life balance, teamwork, diversity, wellness, and personal/professional development. II. Position Summary Empire Justice Center is pleased to announce an opening for a Staff Attorney who will be a critical member of the Tenant Advocacy practice group. The Tenant Advocacy Staff Attorney will represent tenants in eviction proceedings on Long Island in Nassau and Suffolk Counties, working with the Tenant Advocacy Paralegal and Tenant Advocacy Team to expedite client intake and case development. Requirements: III. Essential Duties and Responsibilities • Travel to and work in the Long Island Hempstead office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. • Travel to the housing courts on Long Island;, • Ability to work in a fast-paced environment to assist clients who often need rapid responses;, • Assist in community education efforts, including creating written materials and presentations;, • Work closely with a paralegal and the Tenant Advocacy Team to expedite client intake and case development;, • Provide legal representation to tenants in eviction proceedings in housing courts in Nassau and Suffolk counties;, • Potential impact litigation to address systemic problems such as lack of affordable housing and inhabitable conditions;, • Experienced and skilled in providing legal advice in a language accessible to the client;, • Maintain a docket of housing cases, including but not limited to holdover and nonpayment summary proceedings for eviction;, • Collaborate actively with the advocates and attorneys from partnering organizations to find other resources to preserve clients' housing;, • Provide advice and representation to low-income tenants and tenant associations in neighborhoods facing intense displacement pressure;, • Work closely with the Tenant Advocacy team to identify and assist with related legal needs that these clients may have, including immigration issues, services for crime victims, access to public benefits, and civil rights in housing and language access;, • Please note that all positions will supervise other practice group members if needed., • Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization., • Other duties as assigned by your supervisor and/or to meet the organization’s needs. IV. Minimum Qualifications (Knowledge, Skills, and Abilities) • Juris Doctorate Degree from an accredited US law school or international equivalent; o Admission to practice in New York State and good standing or admission pending; • Minimum of 1 year of professional experience;, • Commitment to working with diverse and impoverished clientele;, • Effective decision-making skills and the ability to work under pressure and to shift priorities while working on multiple competing projects and deadlines., • Excellent legal research and writing skills;, • Excellent organization and ability to meet deadlines;, • Excellent communication skills;, • Case Management; V. Preferred Qualifications • Bilingual (English & Spanish) Preferred. TO APPLY: Applications will be accepted until the position is filled. If interested, e-mail a resume, writing sample, and contact information for three professional references (one supervisor required) who are aware of this application to . Please include “Staff Attorney, Tenant Advocacy, First/Last Name” in the email's subject line. No phone calls or hard copies, please. Incomplete applications will not be considered. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at . Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations.

Job Description JOB DEFINITION: Provide administrative supervision to a dynamic team of residential staff providing housing and services to people with psychiatric disabilities. Responsible for the overall functioning of the programs and ensuring compliance with agency policies and procedures as well as applicable local, state and federal regulations. EDUCATIONAL REQUIREMENTS: Minimum of Bachelor's degree in human services, Master's Degree preferred. EXPERIENCE REQUIRED: Two years supervisory experience in a mental health related field. Knowledge of the needs of the Co-Occurring D/O population. Minimum of two years of experience in a residential program and familiarity with Office of Mental Health regulations strongly preferred. DUTIES AND RESPONSIBILITIES: • Oversee and supervise all aspects of assigned residential programs and assure that appropriate and necessary services are delivered., • Ensure all program guidelines, protocols, policies, procedures and regulations are followed., • Participate in the recruitment, hiring, training and ongoing evaluation of residential staff under the supervision of the Asst. Director/ Director., • Provide ongoing structured weekly supervision to housing supervisors and ensures that all staff are receiving adequate training and supervision., • Review and approve all time off requests, time sheets and travel expenses for supervisors within 48 hours of submission., • Meet with the program supervisor and review the staff schedule on a bi-weekly basis. Provide oversight of staffing patterns at all assigned programs., • Ensure that residents receive restorative and/or rehabilitative and tenancy support services appropriate to their needs. In a supervisor's absence, services and billing should be completed by the program manager. In addition, the billing report and accuracy should be reviewed by the program manager after the housing supervisor completes it., • Assure that residents in supported housing and/or apartment treatment programs are receiving regular visits and relevant services from staff, if applicable., • Oversight of medication monitoring procedures in all applicable programs. Program Managers are to review the medication logs/EMAR on at least a monthly basis to ensure all procedures are being followed appropriately., • Monitor occupancy rates and ensure maximum occupancy in cooperation with the management team., • Conduct intakes for potential residents in cooperation with the admissions committee., • Ensure that appropriate discharge planning activities occur for all residents., • Participate in the development, implementation and following of all program policies and procedures in conjunction with the Assistant Director and Director., • Responsible for routine (at least bi-monthly) monitoring of all client records to ensure that records are up to date and include all required documentation in compliance with applicable individual program regulations and policy manuals., • Assist housing supervisors in maintaining consistent and professional collateral contacts to ensure that all program participants are receiving coordinated and adequate services. This includes participation in case conferences when necessary., • Oversight of the sites to ensure a clean, safe and homelike environment. Ensure proper maintenance and upkeep of the site in collaboration with the facilities and management team., • Act as liaison with Property Specialist and/or landlords to ensure all physical sites are maintained and meet safety standards., • Provide direction, guidance and support to staff during business hours., • Be On-Call one week (wed-wed) after business hours and weekends on a rotating basis (approximately every 3-5 weeks) to answer any calls, texts and Microsoft Teams messages in which a supervisor may need to report pertinent information, need assistance, handle a crisis situation or incident/accident., • Ensure that all incidents/accidents/grievances are reported in a timely manner in accordance with applicable regulations., • Ensure that Quality Assurance standards are met or exceeded in cooperation with the QI Specialist and Director., • Oversight of monthly Medicaid Billing in Licensed programs and RTS service delivery in Unlicensed programs., • Oversight of program finances including resident benefits, petty cash accounts, personal needs allowance and other financial issues., • Assume the responsibilities and tasks of all staff roles in their absence. Directly complete, participate in or delegate such tasks and ensure all protocols and guidelines are being followed., • Program Managers are expected to be on-site at each program they oversee at least 3 times per week and as needed., • Identify and implement quality improvement trainings and activities as part of professional development goals, • Encourage quality improvement processes and provide consistent resources for QI and professional development, • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees., • Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities, • Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives., • Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.'

Job DescriptionHarlequin Design New York Inc. are looking for a candidate who will work closely with the Creative Manager. The individual will need to be a self starter, artistic, work well in a team environment, flexible and willing to learn. The ideal candidate would have past experience in luxury retail displays, windows and pop ups with a keen eye for detail. This is an exciting opportunity to join a stable, profitable, and growing company. If you are looking to develop a long and satisfying career, surrounded by a supportive team, this is the place for you. Below is a brief summary of the roles and responsibilities: Project Supervision. As part of the Creative team, oversee the finishing of projects with flexibility to work additional hours to ensure projects are completed on time, which may include weekends when required. Quality Control and Assurance. Ensure that all works completed meet the high-quality standards set by the Company. All completed works must pass stringent Quality Control measures. Any work deemed not satisfactory must be re-worked/re-built. Photos to be taken of all completed works are to be uploaded on to the server. To share images of progress to the Project Manager in order so that finishes and production is signed off by the client. Communication. To communicate with Creative Production Manager & Project manager. To have direct contact with Design Project Managers to discuss project related queries when necessary whilst keeping line managers copied in on any communications. To communicate to their line manager any issues or concerns that will arise as early as possible. Communication to all departments involved in the project starting with preproduction in the form of Account Managers, through to all workshop staff, Logistics as well as Ink staff when there is a crossover of projects. Material. To check stock levels of creative sundries to make sure all jobs can be completed. Materials should be ordered in good time. Access to HOST is provided so that material purchases against specific jobs can be tracked easily. Completion of Work Progress Reports. Job sheets on specific jobs will carry a QC sheet. As Creative Fabricator, all works must be signed off having been checked and QCd. A signed copy should be returned to the Production Manager at the end of the job. Work carried out on all prototypes must be logged and clear instructions on exact method of production must be saved and accessible by all members of staff. Job Completion & Dispatch. Shared responsibility for the finished product once it is in production. Responsible for checking all items are complete and that everything is handed over to dispatch ready to pack. Products should be finished well in advance of dispatch date and in the event that this is not the case, creative staff may be required to help pack and dispatch the goods. Painted goods must not be passed on to dispatch wet and must not be passed on to dispatch without thorough QC. Finished goods must not be taken from dispatch unless agreed by creative staff.

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is looking for a Part-Time Case Manager for one of our mental health residential programs located in Bellerose (Queens), NY. Salary: $26/hr., Part-Time Valid Driver License Required Position Summary The Case Manager coordinates and monitors the assessment, treatment planning and care coordination for each resident on their caseload. The Case Manager serves as an advocate and intermediary for and on behalf of residents’ rights. Case Management staff will work in partnership with our residents to establish goals, find appropriate supports and access independent community housing. Essential Functions • Assist residents in developing the skills, direction and motivation necessary to graduate to more independent housing settings., • Assist residents to develop life skills in the direction of maximum autonomy., • Assist residents to link up with community resources, such as employment, day programs, vocational rehabilitation services and health care services., • Insure that residents receive periodic medical and dental attention., • Maintain contact with: (1) TSINY Financial Specialist and follow up on related benefit matters, (2) all related treatment providers to insure integrated care between the residential program and other services., • Meet on a regular basis with interdisciplinary team for assessment and information on resident., • Facilitate skill development classes., • Develop person-centered Service Plans., • Work with counselors to monitor the implementation of Service Plan goals and evaluate progress., • Visit hospitalized clients., • Monitor medication., • Provide crisis management when required., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with, • Disaster Preparedness Plan. Bachelor’s degree or Associate’s degree plus one years' experience or High School diploma plus two years’ experience in mental health setting. The ideal candidate will: • be detail oriented., • be able to work independently and take initiative., • have the ability to multi-task and meet deadlines., • possess effective oral and written communication skills., • have the ability to interact effectively with all levels of employee, as well as external contacts., • be able to handle confidential and sensitive information., • be proficient with basic office equipment, such as telephones, copiers, fax machines, printers, PCs., • be able to work effectively using program management and other tools on a personal computer for long periods of time., • possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals., • be able to write routine reports and correspondence., • be able to define problems, collect data, establish facts, draw valid conclusions and evaluate alternative courses of action., • be able to effectively present information and respond to questions from groups of managers and residents. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain, • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer., • Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and, • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning, • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others., • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures., • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis., • Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB DESCRIPTION: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsabilites., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., • Assists in the orientation of new personnel when, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Advocates on behalf of consumer with outside service providers and within ICL., • Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers. 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations. SCHEDULE: 19 hours weekly Hours/days to be determined SUMMARY Family Service League is seeking a part-time Case Manager for the Healthy Families Nassau program. The Case Manager will be responsible for engaging new referrals of prospective participants to determine eligibility for Healthy Families. The Case Manager will also conduct interviews and complete assessments with expectant parents or parents who have a child less than three months of age. The Case Manager will provide home visits to families located throughout Nassau County, but primarily in Hempstead, Uniondale, and Roosevelt. Travel is required. RESPONSIBILITIES • Conduct home visits to assess family needs and provide ongoing support to promote healthy family and parenting choices, child development, and positive parent-child relationships., • Assist with outreach activities in the program's target communities., • Conduct assessment in the participant’s home through a one-to-one conversational weave process with all eligible families during the prenatal or postpartum period., • Thoroughly document assessments and home visits in narrative form., • Participate in weekly reflective supervision to discuss assessments and home visits, collaborate on service planning, and review documentation., • Coordinate with other community services to support program participants and activities., • Attend and participate in all scheduled Healthy Families conferences, outreach, seminars, in-service training, and parent events., • Serve as an advocate for participants and potential participants as required by linking and/or referring families to appropriate community resources., • Plan and provide short term direct assistance if required with the supervisor’s approval., • Maintain tracking forms, required statistical information, data forms, and other paperwork as required, in a detailed and timely manner., • Maintain flexibility in scheduling (able to work limited nights and weekends)., • Participate in team activities and agency Continuous Quality Improvement activities., • Establish trusting relationships with families and work effectively with mothers, fathers, and extended family., • All other duties as assigned. QUALIFICATIONS High school diploma or equivalent required. Experience in working with or providing services to children and families. An ability to establish trusting relationships. Acceptance of individual differences. Experience and humility to work with culturally diverse families. Knowledge of infant and child development. Willing to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.). Excellent verbal and written communication skills required. Proficient computer skills, including Microsoft office, required. Valid and clean NYS Driver’s License required. Bilingual in Spanish or Haitian Creole preferred

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

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