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Job Description The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, employees have an opportunity to make a positive impact on the quality of our health plan members' lives. Processes all requests for services in accordance with Medicare and NYS Medicaid Guidelines as well as departmental criteria and guidelines. Works collaboratively with other disciplines including Care Manager, Assessment Nurse and Primary Care Physician or other Specialists as necessary to ensure timely provision of services. Coordinates timely completion of UAS NY assessment that accurately reflects current condition of the member. Ensures that the member's Individualized Person-Centered Care Plan has been updated and accurately reflects present status of the member. • Graduate of an accredited nursing program, Bachelor's preferred, • Knowledge with Utilization management processes preferred, • Current NY RN license and registration required, • CCM preferred, • Minimum three to five years nursing experience in long term care, managed care, home care, geriatrics or hospice, • Prior experience in an interdisciplinary service delivery environment preferred, • Working knowledge of Medicare and Medicaid regulations, • Prior experience in an interdisciplinary service delivery environment preferred, • Working knowledge of Windows, Word and Excel, • Knowledge of current standards of medical practice and healthcare delivery systems, • Strong assessment skills, • Knowledge of Interqual preferred

Job Description PURPOSE OF POSITION Under the direction of the supervising Assistant Director of Nursing in Community Care, provides community-based professional nursing care to patients in group and private homes, as well as those without housing across New York City. Diagnoses and treats responses to actual or potential health problems by means of nursing methods and techniques such as case-finding, health teaching, health counseling and the provision of care supportive to and restorative of life and well-being. Assesses, plans, implements, and evaluates the patient’s plan of care. Provides direct skilled nursing care and observes and instructs the patient in their place of residence. May coordinate services of other caregivers. AREAS OF RESPONSIBILITIES 1. Provides services requiring substantial and specialized nursing skill, in accordance with the plan of treatment signed by the physician and makes initial evaluation visits to clients with medical illnesses, chronic diseases, behavioral health disorders, etc. 2. Identifies and distinguishes between physical and psycho-social signs and symptoms. Selects and performs those therapeutic measures which are essential for effective execution of the nursing regimen for assigned patients/clients. 3. Develops, implements and continuously evaluates the nursing regimen for assigned patients/clients. May perform assessment of behavioral health needs, wound care, catheter insertion, medication teaching, diabetic care, patient/family education and counseling and aseptic technique. 4. Completes comprehensive patient assessments and develops, prepares and maintains individualized client care progress records, including required Outcome and Assessment Information Set (OASIS) documentation. 5. Records and maintains nursing care plans and progress notes on patients/clients to ensure continuity of care and initiates, develops and implements revisions as needed. 6. Interprets and reports responses of patients/clients to appropriate members of the health team and makes referrals to other disciplines in collaboration with physician, client and family, as appropriate. 7. Maintains continuity of client care by liaising with other health professionals assigned to the client including reporting signs, symptoms and changes to the patient’s condition to appropriate parties. 8. Provides teaching, guidance and direction to allied nursing personnel in rendering patient care., 9. Participates in departmental and interdisciplinary conferences pertaining to policies and procedures affecting nursing practice. 10. Interprets philosophy and objectives of agency and Nursing Department to patients/clients, families and other groups. 11. Maintains professional competence through participation in continuing education and other appropriate learning experiences, including agency provided in-service programs. 12. Participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, and training, as required. 13. Performs other professional nursing activities and related duties, as delegated by nursing service administration, including clinical record reviews. 14. Provides individualized skilled nursing care to the patients requiring part-time intermittent professional nursing service through the use of the nursing process. 15. Provides assessment of patient and develops a plan of treatment and care with ongoing evaluation of patient/family needs for other services. 16. Provides professional nursing services as outlined in the patient's plan of treatment and authorized by patient's physician, and provides emergency treatment as needed. 17. Records physical, social, psychosocial and environmental needs of the patient. Provide ongoing monitoring of the patient in the home care setting and escalates any clinical changes to the physician or non-physician provider as needed. 18. Utilizes input from patient, caregiver, MD and peers to devise a Nursing Care Plan which is feasible within the physical, financial and emotional resources of the patient/caregiver and the Department of Health regulations. 19. Evaluates patient's response to plan of care as necessary, consistent with physician's orders., 20. Reviews and revises plan of care as necessary, consistent with physician's orders., 21. Plans activities necessary for effectuating the timely discharge/transfer of patient, and notifies all appropriate parties including patient's physician. 22. Collaborates with case managers and other disciplines regarding the patient’s progress and discharge plans., 23. Demonstrates a professional attitude and ethical conduct in compliance with departmental standards., 24. Involves the patient and caregiver actively in goal setting., 25. Establishes and maintains a cooperative, effective working relationship with the staff, physician and nonphysician providers, Case Managers and other hospital personnel, outside vendors, agencies and the community at large. 26. Attends weekly to bi-monthly team meetings and participates in case conferences and case load reviews on a weekly to bi-weekly basis. 27. When needed completes Physician’s Orders in a timely manner., 28. Completes admission paperwork, including OASIS, Physician and Nursing POCs and progress notes within 48 hours of visit encounter. 29. Reviews clinical records to ensure compliance with departmental and regulatory standards., 30. Obtains written orders for all verbal orders returned., 31. Maintain up-to-date patient files with complete records including care plans and re-certifications, reports of all services rendered, progress notes and discharge summaries. 32. Writes clean and concise progress notes that reflect the implementation of the plan of care and the patient’s response to that plan of care. 33. Competent in knowledge of patient teaching plans and interventions., 34. Competent in knowledge of safe administration and teaching medications., 35. Demonstrates safety and accuracy in performing treatments and procedures according to the Home Care Department standards of care/practice. 36. Competent to complete thorough and accurate nursing assessments., 37. Demonstrate competence in skilled nursing interventions., 38. Competent in knowledge of documentation requirements for Home Care., 39. Participates in case conferences and/or Interdisciplinary Team conferences as needed and as designated by the Clinical Manager. 40. Works with other members of the Interdisciplinary Team to develop appropriate interventions in order to achieve clinical and functional goals. 41. Participates in the agency’s Quality Assurance Performance Improvement/PIP as assigned., 42. Supervises and monitors the care given by home health aides and ensures proper documentation., 43. Participates in an interdisciplinary health care team in determining and implementing a comprehensive plan of care. 44. Participates in the coordination and supervision of other professional and para-professional services in the home and provides supervision as needed and per DOH regulations. 45. Provides patient/family/significant other/patient identified representatives with teaching and involves them in assessment activities and goal setting. 46. Maintains current, complete, and appropriate documentation in the patient care record. May be required to use computer systems in carrying out these functions. 47. Duties include but may not be limited to wound care, including NPWT/VAC, Peg/Trach Care Management, Foley insertion and catheter care management, JP/PleuRx Drain care, administering injections. 48. Provides teaching on disease and medication management., 49. Obtains photographs for consultation by wound specialists., 50. Ability to apply evidence-based practices to the home care setting., 51. And other duties as ordered/prescribed. Minimum Qualifications For individuals holding an unrestricted registered professional nursing license BEFORE July 1, 2020 in New York State, another state or United States territory: Ability to travel regularly to patient/client assignments across New York City via public transportation and/or private vehicle; and Demonstrated commitment to continued professional development. For individuals issued a registered professional nursing license on or AFTER July 1, 2020, based on expected implementation of Chapter 502 of the Laws of 2017 and Chapter 380 of the Laws of 2018: Company DescriptionNYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.NYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.

Job Description Job Description 1. Provides individualized skilled Nursing care to the patients requiring part-time intermittent professional nursing service through the use of the nursing process., 2. Provides assessment of patient and develops a plan of treatment and care with ongoing evaluation of patient/family needs for other services., 3. Provides professional nursing services as outlined in the patient's plan of treatment and authorized by patient's physician, and provides emergency treatment as needed., 4. Records physical, social, psychosocial and environmental needs of the patient. Provide ongoing monitoring of the patient in the home care setting and escalates any clinical changes to the physician or non-physician provider as needed., 5. Utilizes input from patient, caregiver, MD and peers to devise a Nursing Care Plan which is feasible within the physical, financial and emotional resources of the patient/caregiver and the Department of Health regulations., 6. Evaluates patient's response to plan of care as necessary, consistent with physician's orders., 7. Reviews and revises plan of care as necessary, consistent with physician's orders., 8. Plans activities necessary for effectuating the timely discharge/transfer of patient, and notifies all appropriate parties including patient's physician., 9. Authorize & coordinate all services including nursing, rehab, respiratory therapy, nutritional services, equipment, professional and non-professional staffing and support services., 10. Collaborates with Accountable Care Managers and other disciplines regarding the patient’s progress, plan of care and discharge plans., 11. Demonstrates a professional attitude and ethical conduct in compliance with departmental standards., 12. Involves the patient and caregiver actively in goal setting, 13. Establishes and maintains a cooperative, effective working relationship with the staff, MD’s, Case Managers and other hospital personnel, outside vendors, agencies and the community at large., 14. Attends weekly to bi-monthly team meetings and participates in case conferences and case load reviews on a weekly to bi-weekly basis., 15. When needed completes Physician’s Orders in a timely manner., 16. Completes admission paperwork, including physician and nursing POCs within 48 hours of visit encounter, 17. Reviews clinical records to ensure compliance with departmental and regulatory standards., 18. Obtains written orders for all verbal orders returned., 19. Writes clean and concise progress notes that reflect the implementation of the plan of care and the patient’s response to that plan of care.., 20. Maintain up-to-date patient files with complete records including care plans and re-certifications, reports of all services rendered, progress notes and discharge summaries., 21. Competent in knowledge of patient teaching plans and interventions, 22. Competent in knowledge of safe administration and teaching medications., 23. Demonstrates safety and accuracy in performing treatments and procedures according to the Home Care Department standards of care/practice., 24. Competent to complete thorough and accurate nursing assessments., 25. Demonstrate competence in skilled nursing interventions., 26. Competent in knowledge of documentation requirements for Home Care., 27. Participates in case conferences and/or Interdisciplinary Team conferences as needed and as designated by the Clinical Manager, 28. Works with other members of the Interdisciplinary Team (IDT) to develop appropriate interventions in order to achieve clinical and functional goals, 29. Participates in the agency’s Quality Assurance Performance Improvement/PIP as assigned., 30. Supervises and monitors the care given by home health aides and ensures proper documentation., 31. Participates in an interdisciplinary health care team in determining and implementing a comprehensive plan of care., 32. Participates in the coordination of other professional and para-professional services in the home and provides supervision as needed., 33. Provides patient/family/significant other/patient identified representatives with teaching and involves them in assessment activities., 34. Maintains current, complete, and appropriate documentation in the patient care record. May be required to use computer systems in carrying out these functions., 35. Duties include but may not be limited to wound care, including NPWT/VAC, Peg/Trach Care Management, Foley insertion and catheter care management, JP/PleuRx Drain care, administering injections., 36. Provides teaching on disease and medication management., 37. Obtains photographs for consultation by wound specialists., 38. Ability to apply evidence-based practices to the home care setting., 39. And other duties as ordered/prescribed. Minimum Qualifications For individuals issued a registered professional nursing license on or AFTER July 1, 2020, based on expected implementation of Chapter 502 of the Laws of 2017 and Chapter 380 of the Laws of 2018: a). A Bachelor's of Science degree in Nursing or higher (or other nursing degree, as identified by NYS Education Department including Master of Science in Nursing, Doctor of Nursing Practice, Doctor of Philosophy Degree in Nursing or Doctor of Nursing Science) from an accredited college or university, registered with the NYSED; or b). Obtains a Bachelor's of Science Degree in Nursing or higher, as described in (a) above, within ten (10) years of the date of initial licensure; and 3. One (1) year of experience as a registered nurse. Department Preferences 1. Minimum two (2) years of full-time nursing experience, 2. At least 2 years of experience in Homecare, Long-term Care, or Hospital setting. Company DescriptionNYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.NYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.

Job Description PURPOSE OF POSITION Under the direction of the supervising Assistant Director of Nursing in Community Care, provides community-based professional nursing care to patients in group and private homes, as well as those without housing across New York City. Diagnoses and treats responses to actual or potential health problems by means of nursing methods and techniques such as case-finding, health teaching, health counseling and the provision of care supportive to and restorative of life and well-being. Assesses, plans, implements, and evaluates the patient’s plan of care. Provides direct skilled nursing care and observes and instructs the patient in their place of residence. May coordinate services of other caregivers. AREAS OF RESPONSIBILITIES 1. Provides services requiring substantial and specialized nursing skill, in accordance with the plan of treatment signed by the physician and makes initial evaluation visits to clients with medical illnesses, chronic diseases, behavioral health disorders, etc. 2. Identifies and distinguishes between physical and psycho-social signs and symptoms. Selects and performs those therapeutic measures which are essential for effective execution of the nursing regimen for assigned patients/clients. 3. Develops, implements and continuously evaluates the nursing regimen for assigned patients/clients. May perform assessment of behavioral health needs, wound care, catheter insertion, medication teaching, diabetic care, patient/family education and counseling and aseptic technique. 4. Completes comprehensive patient assessments and develops, prepares and maintains individualized client care progress records, including required Outcome and Assessment Information Set (OASIS) documentation. 5. Records and maintains nursing care plans and progress notes on patients/clients to ensure continuity of care and initiates, develops and implements revisions as needed. 6. Interprets and reports responses of patients/clients to appropriate members of the health team and makes referrals to other disciplines in collaboration with physician, client and family, as appropriate. 7. Maintains continuity of client care by liaising with other health professionals assigned to the client including reporting signs, symptoms and changes to the patient’s condition to appropriate parties. 8. Provides teaching, guidance and direction to allied nursing personnel in rendering patient care., 9. Participates in departmental and interdisciplinary conferences pertaining to policies and procedures affecting nursing practice. 10. Interprets philosophy and objectives of agency and Nursing Department to patients/clients, families and other groups. 11. Maintains professional competence through participation in continuing education and other appropriate learning experiences, including agency provided in-service programs. 12. Participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, and training, as required. 13. Performs other professional nursing activities and related duties, as delegated by nursing service administration, including clinical record reviews. 14. Provides individualized skilled nursing care to the patients requiring part-time intermittent professional nursing service through the use of the nursing process. 15. Provides assessment of patient and develops a plan of treatment and care with ongoing evaluation of patient/family needs for other services. 16. Provides professional nursing services as outlined in the patient's plan of treatment and authorized by patient's physician, and provides emergency treatment as needed. 17. Records physical, social, psychosocial and environmental needs of the patient. Provide ongoing monitoring of the patient in the home care setting and escalates any clinical changes to the physician or non-physician provider as needed. 18. Utilizes input from patient, caregiver, MD and peers to devise a Nursing Care Plan which is feasible within the physical, financial and emotional resources of the patient/caregiver and the Department of Health regulations. 19. Evaluates patient's response to plan of care as necessary, consistent with physician's orders., 20. Reviews and revises plan of care as necessary, consistent with physician's orders., 21. Plans activities necessary for effectuating the timely discharge/transfer of patient, and notifies all appropriate parties including patient's physician. 22. Collaborates with case managers and other disciplines regarding the patient’s progress and discharge plans., 23. Demonstrates a professional attitude and ethical conduct in compliance with departmental standards., 24. Involves the patient and caregiver actively in goal setting., 25. Establishes and maintains a cooperative, effective working relationship with the staff, physician and nonphysician providers, Case Managers and other hospital personnel, outside vendors, agencies and the community at large. 26. Attends weekly to bi-monthly team meetings and participates in case conferences and case load reviews on a weekly to bi-weekly basis. 27. When needed completes Physician’s Orders in a timely manner., 28. Completes admission paperwork, including OASIS, Physician and Nursing POCs and progress notes within 48 hours of visit encounter. 29. Reviews clinical records to ensure compliance with departmental and regulatory standards., 30. Obtains written orders for all verbal orders returned., 31. Maintain up-to-date patient files with complete records including care plans and re-certifications, reports of all services rendered, progress notes and discharge summaries. 32. Writes clean and concise progress notes that reflect the implementation of the plan of care and the patient’s response to that plan of care. 33. Competent in knowledge of patient teaching plans and interventions., 34. Competent in knowledge of safe administration and teaching medications., 35. Demonstrates safety and accuracy in performing treatments and procedures according to the Home Care Department standards of care/practice. 36. Competent to complete thorough and accurate nursing assessments., 37. Demonstrate competence in skilled nursing interventions., 38. Competent in knowledge of documentation requirements for Home Care., 39. Participates in case conferences and/or Interdisciplinary Team conferences as needed and as designated by the Clinical Manager. 40. Works with other members of the Interdisciplinary Team to develop appropriate interventions in order to achieve clinical and functional goals. 41. Participates in the agency’s Quality Assurance Performance Improvement/PIP as assigned., 42. Supervises and monitors the care given by home health aides and ensures proper documentation., 43. Participates in an interdisciplinary health care team in determining and implementing a comprehensive plan of care. 44. Participates in the coordination and supervision of other professional and para-professional services in the home and provides supervision as needed and per DOH regulations. 45. Provides patient/family/significant other/patient identified representatives with teaching and involves them in assessment activities and goal setting. 46. Maintains current, complete, and appropriate documentation in the patient care record. May be required to use computer systems in carrying out these functions. 47. Duties include but may not be limited to wound care, including NPWT/VAC, Peg/Trach Care Management, Foley insertion and catheter care management, JP/PleuRx Drain care, administering injections. 48. Provides teaching on disease and medication management., 49. Obtains photographs for consultation by wound specialists., 50. Ability to apply evidence-based practices to the home care setting., 51. And other duties as ordered/prescribed. Minimum Qualifications For individuals holding an unrestricted registered professional nursing license BEFORE July 1, 2020 in New York State, another state or United States territory: Ability to travel regularly to patient/client assignments across New York City via public transportation and/or private vehicle; and Demonstrated commitment to continued professional development. For individuals issued a registered professional nursing license on or AFTER July 1, 2020, based on expected implementation of Chapter 502 of the Laws of 2017 and Chapter 380 of the Laws of 2018: Company DescriptionNYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.NYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.

Job Description Rate of pay is per visit PURPOSE OF POSITION Under the direction of the supervising Assistant Director of Nursing in Community Care, assesses, plans, implements, and evaluates the patient’s plan of care. Provides direct skilled nursing care and observes and instructs the patient in their place of residence. May coordinate services of other caregivers. AREAS OF RESPONSIBILITIES 1. Provides individualized skilled Nursing care to the patients requiring part-time intermittent professional nursing service through the use of the nursing process., 2. Provides assessment of patient and develops a plan of treatment and care with ongoing evaluation of patient/family needs for other services., 3. Provides professional nursing services as outlined in the patient's plan of treatment and authorized by patient's physician, and provides emergency treatment as needed., 4. Records physical, social, psychosocial and environmental needs of the patient. Provide ongoing monitoring of the patient in the home care setting and escalates any clinical changes to the physician or non-physician provider as needed., 5. Utilizes input from patient, caregiver, MD and peers to devise a Nursing Care Plan which is feasible within the physical, financial and emotional resources of the patient/caregiver and the Department of Health (DOH) regulations., 6. Evaluates patient's response to plan of care (POC) as necessary, consistent with physician's orders., 7. Reviews and revises plan of care as necessary, consistent with physician's orders., 8. Plans activities necessary for effectuating the timely discharge/transfer of patient, and notifies all appropriate parties including patient's physician., 9. Authorize & coordinate all services including nursing, rehab, respiratory therapy, nutritional services, equipment, professional and non- professional staffing and support services., 10. Collaborates with case managers and other disciplines regarding the patient’s progress and discharge plans., 11. Demonstrates a professional attitude and ethical conduct in compliance with departmental standards., 12. Involves the patient and caregiver actively in goal setting., 13. Establishes and maintains a cooperative, effective working relationship with the staff, physician and non-physician providers, Case Managers and other hospital personnel, outside vendors, agencies and the community at large., 14. Attends weekly to bi-monthly team meetings and participates in case conferences and case load reviews on a weekly to bi-weekly basis., 15. When needed completes Physician’s Orders in a timely manner., 16. Completes admission paperwork, including OASIS, Physician and Nursing POCs and progress notes within 48 hours of visit encounter., 17. Reviews clinical records to ensure compliance with departmental and regulatory standards.

Job Description The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, employees have an opportunity to make a positive impact on the quality of our health plan members' lives. Processes all requests for services in accordance with Medicare and NYS Medicaid Guidelines as well as departmental criteria and guidelines. Works collaboratively with other disciplines including Care Manager, Assessment Nurse and Primary Care Physician or other Specialists as necessary to ensure timely provision of services. Coordinates timely completion of UAS NY assessment that accurately reflects current condition of the member. Ensures that the member’s Individualized Person-Centered Care Plan has been updated and accurately reflects present status of the member. • Graduate of an accredited nursing program, Bachelor’s preferred, • Knowledge with Utilization management processes preferred, • Current NY RN license and registration required, • CCM preferred, • Minimum three to five years nursing experience in long term care, managed care, home care, geriatrics or hospice, • Prior experience in an interdisciplinary service delivery environment preferred, • Working knowledge of Medicare and Medicaid regulations, • Prior experience in an interdisciplinary service delivery environment preferred, • Working knowledge of Windows, Word and Excel, • Knowledge of current standards of medical practice and healthcare delivery systems, • Strong assessment skills, • Knowledge of Interqual preferred

Job DescriptionImplementation ManagerAbout Clarion The hardest part of healthcare shouldn't be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn't a failure of care - it's a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We've raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We're an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We're addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We've seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On * Own implementations end-to-end: Run every customer deployment from kickoff through go-live. Lead discovery sessions, collect scheduling rules and clinic workflows, build project plans, hold timelines, and coordinate across engineering and customer stakeholders to drive on-time launches. * Execute the non-engineering implementation work: Collect and organize customer inputs—scheduling rules, knowledge base content, provider configurations, appointment type matrices. Configure the Clarion platform where tooling allows—assistant settings, scheduling configurations, telephony routing, org setup. * Be the customer's primary point of contact: Lead kickoff calls, weekly syncs, and stakeholder check-ins. Send meeting recaps within 30 minutes. Manage all non-technical stakeholder communications and serve as the first line of response for customer issues post-launch. * Run UAT and drive go-live: Coordinate testing sessions where customers simulate real call scenarios. Track issue resolution, manage the production cutover, and ensure a smooth IVR redirect on launch day. * Own accounts post-launch: Lead recurring syncs and QBRs, triage inbound issues via Slack and email, monitor account health metrics, and surface expansion signals to the sales team. * Shape the product: Translate field observations and customer feedback into actionable requirements. Partner with engineering to prioritize admin tooling investments that reduce implementation effort over time. Requirements * Implementation experience: 3+ years running complex software implementations, technical onboarding, or customer-facing project management at a B2B SaaS company. You've owned timelines, managed stakeholders, and driven go-lives. * Semi-technical fluency: Comfortable navigating APIs, configuration interfaces, and technical documentation. You don't write production code, but you understand what engineers are building and can coordinate technical workstreams effectively. * Project leadership: Track record of managing multi-workstream projects and holding cross-functional resources accountable to deadlines. You track 15 things at once without dropping any. * Customer-facing presence: Experience as a primary customer POC—comfortable leading meetings with clinic operators and building trusted relationships with both technical and non-technical stakeholders. * Bias toward action: At our stage, the Implementation Manager is a player, not a coach. You do the work yourself rather than delegating or waiting. Interesting Challenges * Encoding operational DNA at scale: Every specialty practice has unique scheduling rules, referral logic, payer exceptions, and clinical workflows—often undocumented. You'll extract this knowledge from clinic operators and translate it into structured platform configurations. * Building the repeatable machine: Today's implementation process is being invented, not inherited. You'll develop, document, and improve the playbook after every deployment—identifying which steps can be templatized, automated, or handed to the customer. * Bridging AI and clinic operations: Our AI agents require iterative tuning, not just one-time configuration. You'll coordinate post-launch refinements across scheduling rules, knowledge bases, and prompt adjustments to drive accuracy in production. * Scaling without scaling headcount: Partner with engineering to prioritize the admin tooling and self-service capabilities that let one Implementation Manager handle the workload that currently requires multiple engineers. What We Offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (15 min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. * Implementation Case Study (1 hr) [Virtual]: Walk through how you'd run an implementation. * Experience & Culture (30 min) [Virtual]: Deep dive into work style, culture fit, and previous experience. * Onsite (Half-day) [In-Person]: Visit our New York office to meet the team, review a real implementation audit, and propose process improvements collaboratively. If you're ready to build the system that gets every patient the care they need, we'd love to hear from you. Compensation Range: $135K - $180K

Job Description ABOUT US: Founded by a Yale-trained physician and an MIT-trained engineer after their father was diagnosed with cancer, Mednet was created from a firsthand understanding of how difficult it can be for physicians to find answers beyond textbooks and guidelines. Our platform helps physicians access and share that expertise to improve patient outcomes, delivering large-scale peer-to-peer education and actionable insights for the healthcare industry in one unified offering. Our company is profitable, has strong product-market fit, and is growing over 100% annually, all while making a meaningful impact in medicine. At Mednet, you’ll work alongside people who have advised Fortune 500 CEOs, built companies acquired by Google, and designed medical school curricula—united by a shared mission to improve patient care. JOB DESCRIPTION: We’re looking for a Medical Education Partnerships Lead to help establish and grow our medical education function. This is a unique opportunity to join an innovative company and shape a new capability within our organization—partnering with pharmaceutical and biotech companies to develop both accredited and non-accredited Continuing Medical Education (CME) programs that drive meaningful clinical change. As an early member of this vertical, you’ll play a central role in defining our strategy, identifying high-impact educational opportunities, and securing funding for new medical education projects. You’ll also collaborate closely with cross-functional teams to ensure programs are executed with excellence and aligned with our clients’ goals. RESPONSIBILITIES: * Develop and maintain partnerships with pharmaceutical and biotech companies to uncover opportunities for innovative, non-promotional CME/IME programs that advance clinical education and support strategic objectives. * Lead the end-to-end development and submission of grant proposals, working closely with internal stakeholders and external partners to ensure compelling, compliant, and fundable submissions. * Collaborate with internal teams—including strategy, medical experts, content development, and client success—to support accurate, timely delivery of education programs. * Develop deliverables that track program performance, demonstrate ROI to funders, and inform future educational direction. REQUIREMENTS: * 5+ years of experience in the life sciences, medical education, or healthcare strategy, with a track record of managing or selling into pharmaceutical/biotech clients. * Deep understanding of CME/CE landscape and compliance frameworks (e.g., ACCME, PhRMA, OIG). * Demonstrated quantitative and analytical skills * Detail-oriented with strong organizational skills. * Strong cross-functional project management and client relationship skills. * Proficiency in PowerPoint * Excellent communication (written and verbal) * Bachelor's degree required Compensation Range: $125K - $175K

Job Description Calling all Medical Assistant ROCKSTARS! Are you a MOTIVATED medical assistant looking for an amazing career opportunity? This position will be filled quickly for the right candidate! This is a full-time position with GREAT benefits for a driven and professional candidate who knows how to provide excellent patient care 100% of the time! The selected candidate will be joining our established General and Cosmetic Dermatology practice in the Staten Island area and will play a key role in the continued growth of the practice. Position: Medical Assistant Classification: Full-Time Reports to: Dr. Michael Kurzman Salary: Starting at $18/hour. Salary will be based on the candidate's experience level and skills. This is an all-encompassing position performing medical assistant functions and patient care coordinator duties. Assisting with day-to-day office administration tasks as well as providing clinical support to the Medical Director are key elements of this position. The ideal candidate will have a working knowledge of physician practice protocols and procedures in dermatology and will be driven to provide amazing patient care and service at all times. Skills: • Must provide excellent patient care and service in a non-judgmental, compassionate, and pleasant manner., • Requires excellent telephone etiquette and multitasking skills, great verbal, and written communication skills., • Has a pleasant personality and is able to do problem solving in different situations., • Must be able to work independently as well as part of a team., • Experience with computers and using different software's (e.g.: EMR/EHR), • Must be diligent with work responsibilities. Communicative and proactive with inquiries/requests by addressing them in a timely manner. 80% Clinical/Back Office duties including: • Assists patients and provides excellent patient care., • Maintains appropriate records including documentation, review of charts for up-to-date information, patient notes, dictation, lab results, etc., • Prepares patients for office procedures and assists medical director., • Assists with filling and refilling prescriptions., • Obtains prior authorizations for surgeries and specific procedures., • Organizes and stocks clinic supplies and inventory., • Helps with clinic and surgery instrument maintenance & sterilization., • Maintains photo database and keeps records of before and after photos regarding patient treatment results., • Maintains patient confidentiality by following the HIPAA Compliance Plan established by the practice, • Schedules patient appointments with professionalism and responsiveness., • Schedules office appointments, communicates/educates patients on processes, and follows-ups via phone calls, texts, and e-mails with patients as needed., • Assists with patients' scheduling and office patient flow., • Communicates with prospective patients over the phone, answers their questions/concerns, and encourages them to schedule an appointment. ·, • Keeps a “cancellation list” and calls patients to ensure their appointments are rescheduled ·, • Makes reminder phone calls before designated patient appointments and/or uses automated technology to assist with this process., • Minimum requirement: High School Diploma or GED (required)., • Valid Certified Medical Assistant (CMA), • 2+ years of medical assistant experience (required) and preferably in dermatology or cosmetic dermatology., • Strong verbal and written communication skills., • Team player and service oriented., • Ability to use and learn various computer programs and applications (i.e.: EMR /EHR.), • Ability to work closely with multi-disciplinary healthcare team., • Patient care focused and adaptability to different personality types as well as changes., • Ability to multi-task, set priorities, and manage time effectively., • Pleasant personality and professional appearance.

Job Description Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including RMA of New York—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for an OR Surgical Tech to join our team at RMA of New York in both Eastside, New York and Brooklyn, New York. • Schedule: Part-time hours 20 to 28 hours a week; Monday through Friday; Schedules vary depending on the day (6:00 AM to 2:00 PM, 7:00 AM to 3:00 PM, or 8:00 AM to 4:00 PM Eastern Time); Weekend and Holiday rotation. How You’ll Contribute At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. In this role, the OR Surgical Tech will: • Prepare and maintaining a sterile field with the required instruments and supplies to complete a designated surgical procedure efficiently and cost-effectively, • Prepare, setup, and scrub for routine and urgent surgical procedures and prepare patients for surgery, • Observe vital signs, • Other related functions on an as needed basis We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter. Qualifications and Skills Include: • High School or equivalent, • A Surgical Technician Certification is preferred, • Medical Assistant Certification is allowed, • National Operating Room Technician Certification (CORT) is preferred, • At least one year experience in acute care operating room or assisting in procedures as a Surgical Tech is required, • Open to non-certified medical professionals, • Must be detailed oriented, • Able to work independently as well as part of a team, • Smart, outgoing, organized and enjoy working with people, • Excellent communication, problem-solving and interpersonal skills are required, • Bi-lingual language skills are a plus; interest in the field of reproductive medicine is preferred What We Offer US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types. Full-Time Employees (30+ hours/week) • Medical, dental, and vision insurance, • 401(k) with company match, • Tuition assistance and professional development support, • Performance-based bonus opportunities, • Generous paid time off, paid holidays, and paid parental leave, • Life and disability benefits, • Fertility Discount Program, • 401(k) with company match, • Performance-based bonus opportunities, • 401(k) with company match US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve. Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth. This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.