Trabajos point of care en Piscataway, New Jersey - Page 3Crear alertas

Job Description • Responsible for overall coordination and running of the Inspirations program intended to engage residents living with early-stage/mild memory loss., • Develop and facilitate programming under the moderate oversight of the Lifestyle Director that engages and stimulates residents from a cognitive, physical, and spiritual perspective in a structured group environment throughout each day., • Be knowledgeable and resourceful on managing and supporting memory loss via engagement and social-based programmatic support, including both from a physical and cognitive-stimulation perspective, and stay abreast of developing information on brain fitness., • Foster a sense of structure and camaraderie amongst and between the residents in the program and the team members (RSAs) supporting these residents throughout the programming day (RSAs must be an active part of the resident engagement program within Inspirations and the Inspirations Coordinator plays a key role in driving this active team participation)., • Maintain a routine that engages residents in various domains in a structured and cyclical way throughout each morning and afternoon (i.e., physical followed by cognitive followed by spiritual during the morning and again during the afternoon, etc.)., • Encourage and cultivate positive social engagement among both colleagues and residents., • Be primary contact and liaison for constant and consistent communication with family members/responsible party regarding resident engagement and success within Inspirations, document conversations appropriately within Point Click Care., • Maintain knowledge of Residents’ backgrounds, hobbies, special interests, and languages spoken, etc., and use this knowledge to encourage Resident engagement. Communicate newfound knowledge to Lifestyle Director, Director of Wellness, and/or Reflections to ensure relevant knowledge is included in resident’s service plan and communicated to all team members who engage with resident., • Be knowledgeable of resident’s personal history, medical diagnosis, mental health diagnosis, and diet to ensure proper assistance during recreation programs., • Ensure that the resident is prepared to participate in recreation, i.e. medical devices in place (glasses, hearing aids) that assist resident with compensating for deficits., • Assist in planning trips to suitable destinations, i.e., museums, restaurants, theatres, cultural programs, etc., • In coordination with the Director, ensure proper staff ratio for residents during programs, paying special attention to out of department or facility trips., • Ensure proper set up/presentation and breakdown of room regarding recreation program., • Assist Resident Services Aides with the escort of residents to and from the recreation program., • Have knowledge of and use safe transfer and ambulation techniques., • Use proper verbal and non-verbal communication techniques when addressing residents., • Work with the Lifestyle Director and/or Executive Director/General Manager to ensure program operates within budget., • Be knowledgeable of audio/visual equipment necessary to run programs, i.e. DVD player, sound systems, camera etc., • Collect pictures of residents (with photo consent) to include in the Newsletter, to display and to share with families., • Read and initial daily communication log to maintain knowledge of resident’s needs and changes., • Coordinate daily with Assisted Living and/or Reflections staff and other departments as necessary to ensure smooth flow of Inspirations programs., • Help prepare, print and distribute copies of monthly calendar, newsletters and memos to Residents., • Keep Lifestyle Director informed via conversation, memo left at desk, etc., on the overall daily success of the Inspirations program, resident participation, any changes noticed in regard to residents or program, and/or any problems that may have occurred or could be solved for in the future., • Maintain daily Inspirations program attendance sheet for residents., • Report and record changes in calendar programming., • Maintain a current inventory of programming supplies and coordinate with the Lifestyle Director on any supply needs., • Prepare monthly food request forms for any special events and programs within Inspirations., • Assist residents to safety in case of an emergency., • Maintain the cleanliness and order of recreation rooms, closets and supplies., • Notify Lifestyle Director/supervisor/Manager on Duty of any incidents or complaints immediately., • Attend in-services and educational seminars to enhance knowledge of dementia and recreation programs, including monthly calendar planning sessions., • Wear company-issued uniform., • Assist in dining room and/or bistro for Inspirations residents, including during alternate dining periods, as needed., • Perform other tasks and/or assist in other departments as assigned

Job DescriptionDescription: Technical Support Call Center Manager Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably. Celerant is a successful software company that is continually expanding. Our future headquarters are located in Iselin, New Jersey (current headquarters just over the Outerbridge Crossing in Staten Island). We also have satellite offices in California, Georgia and Texas. For more information, visit us at . The Technical Support Call Center Manager oversees a department of 30+ analysts and agents across several locations. Our call center provides well-staffed and quality technical support 6 days a week during standard hours. We also provide on-call support after hours and on Sundays. We are looking for someone who can fill this role and take our call center to the next level. Responsibilities: • Oversee all call center operations and staff, • Prepare work schedules and adjust staffing based upon volume forecasts, • Hire and onboard new team members, • Enable and motivate staff to provide a high level of customer satisfaction, • Ensure that team members meet company standards for professionalism, • Monitor and address responsiveness for tasks, • Prioritize and escalate tasks based upon multiple factors, • Evaluate performance through reporting and analysis, • Proactively effect change by improving management and processes, • Develop agents and supervisors through training and mentoring, • Collaborate with other managers to satisfy customers and achieve company goals Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude Optional Skills: • Ability to remotely manage team members, • Experience as an agent in a call center for technical products or services, • Basic SQL knowledge Benefits include Medical, 401(K), Vacation and Sick leave, Life Insurance, Flexible Spending Account. Optional Dental and Eye Care Coverage Available. Requirements: Requirements: • Management or supervisory experience in a call center, • College degree or course credits in management, administration or supervisory area, • Effective use of Microsoft Office and business applications, • Experience with analyzing staff and business data and effecting changes based upon that data, • Handles change with a positive attitude