Policy advocate jobs in Jersey City, New Jersey - Page 5Create job alerts

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in health records review, patient advocacy, care coordination, payer navigation, medical documentation, and structured health administration workflows. This role supports current and upcoming remote consulting opportunities focused on structured health documentation review, care navigation workflows, medical timeline development, payer documentation, symptom tracking, and high-quality project execution. Selected professionals will apply their healthcare expertise to review realistic health administration scenarios, evaluate documentation requirements, prepare structured written outputs, and support accurate, evidence-based health workflow tasks. Key Responsibilities Professionals in this role may contribute to: Health Records & Visit Preparation • Review health administration scenarios involving medical timelines, appointment preparation, care history, visit summaries, and required documentation, • Organize medical events, visit details, symptoms, treatments, and follow-up items into structured timelines, • Support preparation or review of pre-appointment briefs based on provided source materials and required elements, • Review medication schedules, lab summaries, symptom logs, patient portal materials, and structured health records, • Evaluate health documentation against defined requirements, reference ranges, medication rules, and source materials, • Support structured review of lab values, medication lists, care notes, and symptom tracking workflows, • Review scenarios involving insurance appeals, payer documentation, care coordination materials, patient portal workflows, and administrative health records, • Evaluate appeal letters, documentation packets, payer requirements, and approval or denial criteria based on provided materials, • Create structured review criteria based on verifiable health administration facts and documented requirements Strong candidates may have: • 3+ years of experience as an RN, patient advocate, medical assistant, care coordinator, healthcare administrator, clinical documentation specialist, or similar health-literate professional, • Experience with one or more areas such as insurance appeals, payer navigation, lab result review, medication management, patient portal workflows, care coordination, or medical documentation review, • Familiarity with patient portal systems such as MyChart, FollowMyHealth, or similar healthcare platforms, • Comfort reading and preparing personal health artifacts such as medical timelines, pre-visit briefs, appeal letters, symptom logs, medication schedules, lab summaries, and care coordination notes, • Strong written communication skills and ability to explain health documentation reasoning clearly, • A degree or professional background in nursing, healthcare administration, public health, medical assisting, care coordination, health information management, patient advocacy, or a related field is helpful, • RN, LPN, MA, patient advocate certification, care coordination certification, or equivalent healthcare background, • Experience with insurance appeals, prior authorizations, payer documentation, or benefits navigation, • Familiarity with lab reference ranges, medication schedules, patient portals, symptom tracking, or clinical documentation review, • Experience preparing pre-visit briefs, appeal letters, medical timelines, care summaries, or structured health documentation, • Apply healthcare documentation and care navigation expertise to structured remote project work, • Contribute to high-quality health records review, payer documentation, and care coordination workflows, • Work on flexible, project-based assignments aligned with your professional background, • Use your healthcare judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $65–$95 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Job Description If you are a current YAI employee, please click this link to apply through your Workday account. Job Title: Assistant Supervisor About the Position: We are currently seeking a high energy, self-starting individual to supervise a Residential IRA in Brooklyn, New York. A person's managerial and clinical skills will be maximized in an interdisciplinary team environment, where there is ongoing support and training. The Residential Assistant Supervisor is responsible for providing staff training, mentoring, and supervision of 5-15 direct reports. The Assistant Supervisor will need to be able to provide program oversight, quality assurance, maintain NYS regulations, oversee clinical programming, be an advocate for the people we support, and be a liaison with families. The ideal candidate will have enthusiasm for working directly with people of all ages with Intellectual and Developmental Disabilities (I/DD), creating new opportunities for Living, Loving, Working, and Learning. We are looking for an enthusiastic and energetic Assistant Supervisor to work with this active group of people who can handle challenging situations with patience and understanding. Mission Statement YAI: YAI is a network of agencies offering people with intellectual and developmental disabilities a comprehensive range of services across all ages. YAI empowers people with disabilities to reach their goals every day. Our enthusiastic staff of over 4,000 professionals believe that everyone has a fundamental right to live, love, work, and learn. If you share our vision and want to help support people to live the fullest lives possible, apply for this position! Key responsibilities: • Ensuring the health, safety, and habilitation of the people we support is consistent with agency philosophy and department practice., • Ensuring the appropriate, therapeutic level of supervision in the residence, day program or community to ensure and protect the health and/or safety of the people we support., • Providing program/floor coverage., • Promoting and maintaining the excellence of our programs., • Involving family members and other stakeholders, including professionals, in the team process. -Keeping staff informed by attending meetings and consistently delivering YAI's mission statement. • Fostering professional development through regular supervision, training, and evaluations., • Supervising staff to ensure that they meet the needs of the people we support, agency standards, and develop professionally through the supervisory process., • Bringing the organizational culture to life., • Ensuring a work environment that is free from harassment and discrimination., • Actively participating in the hiring process., • Maintaining direct relationships with staff., • Building staff morale., • Utilizing participatory management., • Fostering the Open-Door Policy., • Nurturing staff development. -Supervising/Managing teams. • Maintaining oversight and compliance of systems specific to roles and responsibilities., • Fostering communication between relevant supports including those within the program, within the agency, and supports outside the agency., • Required to perform your responsibilities as they currently exist or may change in meeting the needs of the department, under the supervision of your supervisor/manager. Education and Experience: • High School Diploma or GED, • Some College Preferred, • Prior Direct Support Professional experience, • Background in supporting people with intellectual/developmental disabilities or mental health Additional Knowledge, Skills and Abilities: -Valid Driver’s License -Interpersonal and problem-solving skills • Well-developed writing skills, • Ability to accept and apply feedback, • Highly flexible personality type, • Flexibility adjusting your schedule to meet programmatic needs, • Proficient in Microsoft Office and basic computer skills, • Ability to learn/use Workforce Management software to effectively carry out essential business processes Schedule: * Full-Time only * Tuesday - Saturday 3:00pm - 11:00pm (may vary depending on location) Compensation: * $23.10/hour - $23.10/hour YAI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Veteran or disabled veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer. To ensure fairness, safeguard transparency, and promote an equitable workforce environment, YAI Network prohibits the practice of nepotism in the workforce and hiring process.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur energy system is on the brink of a major transformation, and we’re looking for someone to help us ensure this new system puts rooftop solar energy at the cornerstone! About the Position The Virtual Power Plant Regulatory Lead will advocate for our model Virtual Power Plant (VPP) policies in administrative proceedings before public utility commissions around the country. In collaboration with SUN’s VPP team staff and state teams, the Regulatory Lead will help develop, carry out, and support state regulatory campaigns to advance VPPs. This work will focus on expanding equitable access to distributed solar and storage through upfront incentives, performance-based compensation, and open access program design. The Regulatory Lead will also champion SUN’s efforts to research and draft model language regarding data center “bring your own capacity” programs as a companion to our VPP framework and will further inform and build out SUN’s organizational position around data centers in this fast-evolving policy space. This position will report to the Virtual Power Plant Policy Director. Please include a resume and a cover letter with your application. Benefits Medical insurance, Dental insurance, Vision insurance, 401K with company match, Flexible work schedule, Paid holidays, Paid sick leave, Paid time off, Phone/Internet Stipend Culture History of SUN Solar United Neighbors (SUN) is a national 501(c)3 nonprofit that started more than 15 years ago with a simple question. "Mom, can we go solar?" Since then, we've helped tens of thousands of people benefit from solar energy. We are dedicated to creating a clean, equitable, resilient energy system that benefits everyone — by helping people go solar, join together, and fight for their energy rights. SUN's values and culture At SUN, our culture is rooted in our people. We believe that meaningful work happens when everyone feels valued, supported, and empowered to bring their full selves to the table. Our organization is built on 5 core values of being people-centered, equitable, inclusive, action-oriented, and committed to continuous learning. These values guide not only what we do, but how we do it, through collaboration, curiosity, and care for each other and the communities we serve. We are proud to foster a workplace where diverse identities, perspectives, and experiences are celebrated. We prioritize employee well-being with flexible work environments, growth and development opportunities, and a strong sense of shared purpose. At SUN, we are more than a workplace, we’re a community that values people, embraces progress, and believes in doing the right thing. We are committed to a diverse and inclusive workplace, so if you're looking to be part of a mission-driven organization that truly invests in its team, but your past experience doesn’t align perfectly with every preferred qualification, we still encourage you to apply. Responsibilities Job responsibilities include: Regulatory campaign engagement (70%): • Represent SUN in administrative public utility commission proceedings, including through drafting organizational comments, submitting expert testimony, or preparing other regulatory filings., • Collaborate with community, advocacy, and solar industry partners, and help, lead or support coalition meetings, as necessary.Work with the Policy & Advocacy Team to engage and mobilize SUN’s bipartisan network of solar homeowners and advocates by creating constituent engagement plans to complement SUN’s advocacy within regulatory proceedings., • Work with the Communications Team to develop advocacy alerts, web pages and blogs, earned media pieces, and paid and organic social media., • Help build broad and robust networks to support SUN’s VPP policies and engage in public outreach via webinars, conferences, and events to socialize the products, learnings, and findings of our regulatory initiatives and campaigns., • Assist with tracking and reporting for grant reporting, annual reports, etc.Data Center policy support (20%), • Support SUN’s emerging work on data center policy by researching and drafting model language regarding data center “bring your own capacity” programs as a companion to our VPP model policy., • Help identify strategic utility commission proceeding opportunities regarding data centers for SUN to participate in., • Contribute technical expertise and help inform strategy for SUN’s data center working group to refine organizational policy regarding data centers., • Promote our VPP and data center policies with regulators, policy advocates, solar industry, community leaders, and others. Organization-wide administration (10%), • Actively contribute to a workplace culture aligned with SUN’s values of equity, inclusion, continuous learning, action-oriented, and people-centered., • Show up fully for learning and planning and activities, including all-staff meetings, retreats, and strategy sessions., • Coordinate and work with external consultants as needed., • Facilitate meetings, prepare agendas, and take notes., • As a key member of the team, contribute to brainstorming, developing, and executing new ideas., • Manage your own regular administration, including timely submission of timesheets, receipts, reimbursements, scheduling, travel planning, and HR paperwork., • Other projects or tasks as assigned.Work environment This position requires the ability to:, • Occasionally lift and move equipment or packages up to 50 pounds, • Remain in a stationary position and work at a computer for extended periods, • Travel occasionally by car and airplane to attend or support events, workshops and staff retreats, • Stand for extended periods while supporting events and/or community outreach activitiesCore CompetenciesAt SUN, thriving means more than great work, it is about how we show up for one another, embrace challenges, and live our shared values. These Core Competencies guide our success together:, • Proactive and Accountable: takes initiative, follows through on commitments, and owns outcomes., • People-Centered Communicator: communicates clearly and respectfully in both written and verbal forms. Seeks understanding through questions, engages in open dialogue, and is receptive to giving and receiving constructive feedback., • Adaptable and Growth-Minded: embraces learning with curiosity and approaches change with flexibility. Comfortable navigating new tools, systems, and evolving ways of working., • Collaborative and Inclusive: builds strong relationships across teams, values diverse perspectives, and creates space for all voices to contribute.Required Qualifications, • Minimum 4 years of participation and engagement in public utility commission regulatory proceedings., • Experience drafting or contributing to regulatory filings, comments, or testimony., • Ability to present complex policies to a variety of audiences, including public utility commissioners and their staff, media, and the general public., • Strong analytic and writing skills., • Ability to work independently, collaboratively, and strategically, • Keen sense on how to build the strategy, alliances, narrative, and technical analysis necessary to be successful in a public utility commission proceeding., • Experience in building and being a productive member of complex internal and external teams., • Ability to manage multiple priorities and navigate competing demands in a fast-paced environment.Preferred Qualifications, • Passion for creating an equitable energy system where everyone gets to make and benefit from their own local power., • Knowledge of distributed solar, data center, and/or VPP policies and regulatory proceedings., • Experience in advocacy campaigns, including strategies and tactics to engage and mobilize activists and working with coalition partners in regulatory arenas., • Experience in working with or representing nonprofit organizations., • Experience in working well in remote/distributed teams., • Spanish language proficiency.Benefits, • Salary compensation from $95,000 - $105,000 based on experience, • Fun, remote work environment, • Flexible work hours, • Generous paid leave, vacation and wellness time, • Medical (84%-99% coverage for employees and dependents), vision, and dental insurance, • Paid holiday on all federal holidays - plus the day after Thanksgiving, the week between Christmas and New Year’s Day off, and two additional days of your choice, • $1,000/year professional development stipend, • $50/month phone and internet stipend, • 401(k) retirement account with match after 1 year SUN is committed to providing equal employment opportunities to all qualified individuals, including those with disabilities. We will provide reasonable accommodations throughout the application, interview, hiring process, and work environment as required by law. If you need an accommodation due to a disability, please contact us at so we can make the necessary arrangements. Only accommodation requests will be answered, and they will be handled confidentially. Requisition #cmoddvgxv8taj0ilh5x1dypn3

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: The Security Manager will collaborate with the Director of Security to ensure the safety of employees, tenants and visitors throughout the organization. He/she will identify security initiatives and work to constantly update security guidelines and procedures. The Security Manager will maintain oversight for security supervisors, as well as, security officers and will physically patrol portfolio properties ensuring the safety of portfolio buildings and tenants. Further, the Security Manager will assist in the management of company response to natural and manmade disasters. The following shift is available: • Assist the Sr. Security Manager in setting goals and planning for the future, • Work to communicate physical and technical security strategies to company employees, • Ensure the appropriate staffing and schedules for areas under their supervision, • Respond expeditiously to calls of security breaches and other incidents made by building tenants, company employees and/or other staff, • Collaborate with senior management to maintain best practices with respect to security policies and procedures and document disciplinary matters, as appropriate;, • Liaise with government agencies and area law enforcement entities to ensure the safety of properties under TDO management control;, • Provide leadership, direction, guidance and training to Security Guards under their supervision., • Manage additional responsibilities within our security organization as necessary. The successful candidate will have the ability to articulate area security issues, documenting both short-term plans and long-term strategy. He/she will have a demonstrated understanding of physical security strategies, policies, principles, procedures, and standards. Further, the successful candidate will have the ability to think critically through the intricacies of complex situations. Finally, he/she will demonstrate technical knowledge and experience in defining access control policies and governance, asset protection best practices, business continuity and disaster recovery planning. • Proven staff management skills (union and non-union), • Analyzing and Decision-Making, • Coordinating, Organizing, and Planning, • Acquiring, Applying, and Sharing Job Knowledge, • Maintaining High Professional Standards, • Communicating - Oral and in Written, • Maintaining and Managing Programs and Resources, • Must possess a HR-218 Certification, NYS Armed Guard License, and a Valid Motor Vehicle Operator's License at the time of hire, • Must hold an active NYC Unrestricted Concealed Carry Handgun License or have the ability to obtain one, • Bachelor's degree in Criminal Justice, or a related field or equivalent experience EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job DescriptionCompany Description Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe covers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Believe is a simplified joint-stock company under French law. Ready to set the tone with Believe ? Job Description The Customer Care and Support Partner is the primary operational point of contact for US Labels and Artists, responsible for handling inbound requests and driving end-to-end resolution across distribution operations, royalties/reporting, and rights-related topics. This role blends structured ticket-based support (triage → resolution → escalation) with customer education and enablement, ensuring customers get timely, accurate answers and can operate autonomously using our tools and resources. You will work closely with Label Managers and cross-functional partners to resolve operational issues efficiently, improve the customer experience, and ensure a high standard of support across the partner lifecycle. Key Responsibilities 1. Case Management & Resolution (Day-to-day Support) * Manage customer requests across email and ticketing systems, ensuring clear documentation, correct categorisation, and professional follow-up. * Troubleshoot and resolve common operational issues; coordinate internally to unblock complex cases (e.g., platform/delivery issues, reporting questions, rights-related escalations). * Apply standard workflows, templates/macros, and internal knowledge to deliver consistent, scalable responses. * Identify trends and recurring issues; flag risks and repeated pain points to improve customer experience and reduce repeat contacts. 2. SLA, Quality, and Customer Experience * Prioritise work based on SLA and customer impact; manage workload to meet agreed service expectations (response/resolution discipline) without compromising quality. * Maintain a high standard of written communication: clear, accurate, empathetic, and action-oriented. * Escalate effectively when needed, with appropriate context, documentation, and recommended next steps to support timely resolution. 3. Customer Onboarding & Enablement * Support onboarding and training for Artists and Labels on Believe's tools, helping partners use the platform effectively and confidently. * Contribute to customer education through walkthroughs, FAQs, and other support materials to increase self-serve and reduce avoidable ticket volume. 4. Knowledge Base & Continuous Improvement * Create or improve internal/external knowledge articles, templates, and standard operating procedures based on real case learnings. * Share support insights with Product andOperations to help inform process improvements, tooling enhancements, and clearer customer guidance. 5. Cross-functional Collaboration * Work closely with Sales/Account teams to align on customer context and communication. * Coordinate with internal stakeholders (Finance, Content Ops, Product, Contracts & Rights) to resolve issues and help prevent recurrence—acting as the customer’s operational advocate. Qualifications * 5+ years of experience in content operations, digital distribution, or label services, or a related music operations/support environment * Strong case management and organizational skills * Excellent written and verbal communication skills * Detail-oriented with strong analytical and problem-solving capabilities * Ability to manage multiple cases in a structured and prioritized manner * Experience with Salesforce, JIRA, or ticketing systems is a plus * Strong proficiency in Microsoft Office tools (Excel, Word) * Familiarity with digital platforms, music distribution, or rights management is strongly preferred. * Ability to explain operational or technical issues clearly to non-technical stakeholders Core Competencies * Ownership mindset and accountability * Structured and SLA-driven execution * Client-centric and solution-oriented * Process adherence with improvement mindset * Cross-functional collaboration * Continuous learning and adaptability Additional Information Salary transparency: Believe is committed to fair and equitable compensation practices. The base salary range for this position is $59,280 - $88,920. The final salary offer will be determined by a variety of factors, including the candidate’s relevant experience, specialized skills, internal equity, and specific work location. This range represents our good faith estimate at the time of posting. Where you'll be This role will be based out of our Brooklyn, NY or Nashville, TN office. Believe operates on a hybrid model giving our teams flexibility and choice in how they work. Employees have the option to work from our office 8 days per month on a flexible schedule organized at the department level. Other Duties Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Set the tone with us. Working at Believe means having individual and collective impact in a fast-growing company! At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. We have two hearts at Believe – our People and our Artists. We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. ROCK THE JOB * Tailor-made training and coaching program * Remote working policy * A wellness program “Pauses” with many activities and animations in-house * Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist * A healthy and eco-responsible company restaurant * Individual or family health insurance SING IN HARMONY * Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet. * Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint * 5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Director owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionSalary: $61,00067,500 DOE Since 1968,Build Up Justice NYChas provided free legal services for low-income residents of Brooklyn, pursuing neighborhood-based mission of justice, empowerment, and community development. For over half a century, we have utilized an array of legal and advocacy strategiescommunity organizing, affirmative civil rights litigation, and eviction defense to defend the rights of individuals and families. Collaboration with the city, state, and federal officials to enforce housing laws and develop legislative solutions is also an integral part of our strategy. Build Up Justice NYChas three core programsPreserving Affordable Housing (PAH) Program, Consumer & Economic Advocacy (CEA) Program, and Community & Economic Development (CED) Programeach of which has unique initiatives and plays a vital community role to ensure basic needs are met and fundamental rights affirmed. Position Summary: The Paralegal will work closely with staff attorneys to ensure the successful and smooth operation in it legal and administrative functions, including client communication and case support, assisting with the drafting of pleadings and papers; case filing; case intake, including with administrative investigations and complaints; records management for the Program; case/data tracking; and answering phone calls. The CEA Program uses civil legal remedies in the state and federal courts such as representing clients in foreclosure litigation, homeowners against deed theft and modification scams through affirmative litigation and assists homeowners with loan modifications and tax and water liens. The CEA Program also provides non-legal advocacy such as town hall meetings, providing referrals, and working with coalitions for legislative policy changes to protect economic equity of low-and moderate-income families. The Program goal is to strive to ensure that economically vulnerable groups have strong safeguards in place to help them build and maintain assets throughout their financial lives. The CEA Program manages the Low-Income Taxpayer Clinic that represents low-income taxpayers in tax disputes with the Internal Revenue Service (IRS) and New York State Department of Taxation and Finance and educates low-income and ESL taxpayers about taxpayer rights and responsibilities and advocate on their behalf. Build Up Justice NYC is currently one of the few not-for-profit legal service organizations in the country handling from inception to end in-depth and complex Chapter 13 and Chapter 11 bankruptcies. Job Responsibilities: * With the supervision of an attorney, research cases and legal issues to support client cases, and prepare the appropriate documentation according to established procedures; * Interview clients and enter cases into the case management system and prepare letters and request documents to prepare clients' cases; * Communicate legal details to clients in a clear and precise manner in attorney's absence without providing legal consultation or advice; * Transcribe notes from legal proceedings and meetings on computer from dictation and notation with precise terminology and speed; * Research, retrieve and update appropriate information in clients' case files in both hard files and case management system; * Coordinate and confirm deposition schedules with other law firms as well as field incoming inquiries regarding court related details; * Facilitate the timely delivery of legal documents and attend court and administrative hearings as required; * Respond to clients in a professional manner at all times to best represent the firm and respect the client; * Maintain an updated and accurate master calendar for the team; * Attend community group meetings and outreach programs and client meetings as necessary. May involve evenings and weekend; * General administrative duties for the team and other duties as assigned. Qualifications: * A Bachelors Degree (preferred) or Paralegal Certificate (a plus) and a minimum of one year legal assistant/paralegal experience; * Experience with following court rules, filing court documents and maintaining litigation files; * Excellent interpersonal skills and demonstrated ability to effectively communicate with individuals from diverse backgrounds, local organizations, and people in desperate crisis; * Demonstrated ability to interact with client of different races, ethnicities, ages, and sexual orientations in a multicultural environment and a commitment to diversity, equity and inclusion; * Excellent writing in English, bi-lingual Spanish preferred; * Proficiency with MS Word, Excel and PowerPoint and other standard data management systems required; * Strong reporting and record keeping skills, including the ability to synthesize lots of quantifiable and qualitative data into clear, plain language and readable charts and checklists; * Must be able to work strategically within a team structure as well as independently, multi-task and work under tight deadlines; * Dependability, good time management and organizational skills and be attentive to detail; * Thorough commitment to Build Up Justices mission. Compensation & Benefits Annual salary $61,00067,500, dependent on years of experience. Benefits highlights - 27 days vacation; employer paid health, dental and vision insurance; employer contribution to 401(k); and paid parental leave. To apply If you are interested in this position, you must submit your resume and a cover letter telling us why your experiences would make you a good fit for this role. This Brooklyn-based position is hybrid -- in-office 3 days/remote work 2 days. Build Up Justice NYC is a diverse team that is committed to recruiting, supporting, retaining, and promoting a talented staff with diverse backgrounds and experiences that share the organization's commitment to racial, economic and social justice. At Build Up Justice NYC diversity encompasses a variety of characteristics, lifestyles, and perspectives, including race, ethnicity, national origin, religion, gender, sexual orientation, gender identity, age, education, disability, socio-economic status, and family status. We firmly believe that a diverse, equitable and inclusive environment is essential to both the quality of our client services and the personal satisfaction of our staff. We encourage applicants of diverse backgrounds to apply, including women, people of color, immigrants, people with disabilities, LGBTQ people, people from low-income backgrounds, and with lived experiences in the communities we serve.All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Job Description About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. Our commitment to trauma informed practice, social justice and restorative justice is not just reflected in the work we do with individuals and families but also in our dedication to addressing the systemic inequities that perpetuate harm. Through our programs, we advocate for justice, equity, and healing for marginalized communities that have historically been underserved. We foster an inclusive environment where all staff and clients are supported, respected, and empowered to rise above adversity. Rising Ground’s holistic and trauma-responsive services reflect our ongoing mission to challenge oppression, reduce harm, and create lasting positive change in the lives of those we serve. Our strong dedication to anti-oppressive practice extends to building a diverse and inclusive team that reflects the communities we support, where each team member is a valued contributor in the pursuit of equity and healing. Our staff reflect the diversity of the communities we serve, and our passion for equity drives all aspects of our work. About the Role The Economic Empowerment Specialist (EES) is a core member of Rising Ground’s Paths to Healing Community-Based Services team, which provides holistic, survivor-centered services to individuals impacted by intimate partner violence, gender-based violence, and other forms of trauma. The EES delivers trauma-informed, anti-oppressive economic support, advocacy, and financial empowerment programming that recognizes the deep impact of financial abuse, systemic oppression, and intersectional barriers on a survivor’s path to healing. Through individualized sessions, group workshops, and case coordination, the EES supports survivors in identifying and reaching economic goals such as housing stability, employment, education, budgeting, credit repair, childcare access, and public benefit navigation. The EES collaborates closely with shelter staff, therapists, legal advocates, and housing providers to ensure that survivors experience seamless, wraparound support, whether exiting DV shelters or seeking safety and financial independence in the community. This is a unique opportunity to walk alongside survivors as they reclaim financial autonomy and stability, rebuild trust in systems, and move forward with dignity and power. What You’ll Do • Provide weekly trauma-informed, survivor-driven economic empowerment sessions tailored to each client’s needs and strengths., • Develop self-sufficiency plans with measurable benchmarks and goals related to employment, income stability, housing access, education, and financial wellness., • Assist clients in creating and refining resumes, completing job applications, preparing for interviews, and exploring long-term career development pathways., • Provide psychoeducation and coaching in budgeting, credit understanding, debt reduction, opening bank accounts, tax prep resources, and financial goal setting., • Support clients in accessing public benefits such as SNAP, WIC, Medicaid, childcare subsidies, and housing vouchers (including assistance with applications and renewals)., • Coordinate warm hand-offs with domestic violence shelters and shelter staff, creating trauma-informed aftercare plans to support survivors’ transition to the community., • Co-lead EE workshops and group-based trainings focused on economic literacy, workforce readiness, and asset building., • Maintain up-to-date knowledge of local and citywide economic opportunity programs, including WorkForce1, CAMBA, VIP Mujeres, Hot Bread Kitchen, Urban Resource Institute, and Sanctuary for Families., • Track all client services and referrals using HIPAA-compliant systems, and participate in quality assurance and reporting processes as needed., • Attend regular case conferences, weekly supervision, team meetings, and professional development trainings., • Bachelor’s degree required; Master’s degree in social work, mental health counseling, education, public administration, or a related field strongly preferred., • Demonstrated understanding of economic abuse, systemic poverty, and the unique financial barriers faced by survivors of IPV/GBV., • Experience working with survivors of violence, marginalized communities, or individuals impacted by systems of harm and disinvestment., • Deep commitment to trauma-informed, anti-oppressive, and culturally responsive practice., • Strong knowledge of NYC public benefit systems, housing subsidies, employment resources, and financial advocacy., • Excellent interpersonal, written, and organizational skills., • Experience facilitating workshops and/or group sessions on financial or job readiness topics preferred., • Flexibility and creativity in working both independently and as part of a multidisciplinary team. Supervisory Responsibility None required but may support interns or peers in collaborative settings. Work Environment: Hybrid (3 days In-office and 2 days remote), with flexibility to meet clients at various community locations or virtually. Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in our Harlem Hub location at 317 Lenox Ave in Manhattan. Work hours options are 9:00 am - 5:00 pm, 10 am - 6 pm. Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 3 days or more per week., • Ability to travel to other Rising Ground sites (if required), • Ability to travel within the community Benefits Offerings Includes: • 11 Paid Holidays, • Paid Sick Time, • Paid Vacation, • Medical - 3 Plan Options, • Dental - 2 Plan Options, • Vision - 1 Plan Option Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description If you are an upcoming or recent graduate who is entrepreneurial, innovative, and passionate about improving global health through communications and advocacy, the Global Health Strategies (GHS) Junior Associate role offers a unique opportunity for professional growth and learning. The GHS team is comprised of exceptional communicators, content producers and collaborators who know how to execute efficiently while bringing fresh ideas to their work. They also bring a sense of humor and enjoy having fun. This role is based in New York City, with an expectation of 3 days per week in the office. About the position Junior Associates work closely with GHS staff to assist in the design and implementation of communications and advocacy strategies for a range of issues in global health. Junior Associates will spend the majority of their time supporting meaningful client work and are also provided opportunities for training, development, and career growth. Responsibilities • Contribute to the research and writing of strategy memos, media materials and issue briefs, • Monitor and analyze media coverage and advocate conversations about global health issues, • Provide logistics support for conferences, meetings and events that GHS organizes on behalf of clients, • Manage databases of global health media, policymakers and opinion leaders, • Weekly support with a manager; monthly mentorship with member of the GHS senior management team, • Access to skills trainings, reading list, and lunch and learns with leaders in the global health field, • Potential sponsorship to attend global health events in NYC, • Bachelors Degree in Communications, Journalism, Global Health, or International Policy, • Experience (internship) at a PR agency or related agency, • Clear, concise, and effective communicator and writer, • Entrepreneurial, innovative, and passionate about improving global health, • Internship in a communications or social media capacity at a Global Health organization Resumes submitted with a cover letter will be reviewed with priority

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We're looking for a strategic and experienced Customer Success Manager to join our Upmarket team and lead relationships with some of the world's most recognized eCommerce brands. In this role, you'll act as a trusted advisor—owning relationships end-to-end, driving measurable business outcomes, and ensuring customers achieve success and growth across Yotpo's platform. • Own customer relationships post-onboarding through renewal, developing success plans that align with business goals and measurable outcomes, • Deliver a true consultant perspective in every interaction—creating tailored strategies based on each customer's goals, challenges, and opportunities, • Partner closely with Account Managers to drive retention, expansion, and accurate revenue forecasting, • Proactively track adoption and performance metrics, managing risk through regular engagement and leading resolution strategies when challenges arise., • Lead strategic QBRs and executive-level conversations that align Yotpo's roadmap to customer objectives., • Build and maintain strong, multi-threaded relationships with stakeholders across enterprise organizations, from day-to-day operators to C-suite executives., • Collaborate cross-functionally across global teams with Product, Sales, Marketing, and R&D to deliver a seamless, high-impact customer experience., • Independently pilots client escalations, framing issues constructively, and aligning stakeholders on resolution paths., • Advocate for customer needs internally, influencing product innovation and roadmap priorities. Ability to translate complex customer needs into actionable solutions for our product and engineering teams., • 3-5 years of CS or Account Management experience required (ideally from a MarTech company), • A strategic advisor skilled in managing complex customer relationships and engaging C-suite leaders., • Analytical and data-driven, using insights to measure performance and demonstrate business impact., • Commercially savvy, with a strong understanding of renewal, retention, and expansion levers., • Collaborative and effective at aligning cross-functional teams toward shared goals., • An exceptional communicator and storyteller with strong presentation and executive engagement skills., • Solutions-oriented, with excellent problem-solving and analytical capabilities. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $100,000- 120,000 In addition to base salary, this role includes a variable compensation component. Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. Artificial Intelligence (AI) Disclosure If AI is used to screen, assess, or select applicants, employers must disclose this in the publicly advertised job posting. "AI" is broadly defined to mean "a machine-based system that, for explicit or implicit objectives, infers from the input it receives in order to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments." #LI-Hybrid

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentWhat will this interview process look like?, • We believe that interviews should be a two-way street — an opportunity for us to get to know you, and for you to learn about life at Nestig. To help you feel prepared and confident, we’ve outlined each step of this recruitment process HERE.Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description TITLE: Street Outreach Specialist REPORTS: Clinical Supervisor FLSA CODE: Non-exempt PROGRAM: Bronx Outpatient - 953 Southern Blvd. Bronx, NY 10459 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare ▪ Conducts direct street outreach to individuals in need of addictions medication services. ▪ Establishes a respectful, trusting relationship with program participants. ▪ Assists participants to identify and build on their strengths and resiliencies. ▪ Assists participants in identifying basic needs. ▪ Provides referrals for medication assisted treatment of substance use disorders. ▪ Provides guidance and resources to help participants access healthcare, behavioral healthcare, public assistance, housing, nutritional assistance and health insurance. ▪ Provide training to program participants and distributes medication for opioid overdose reversal. ▪ Distributes harm reduction supplies, including: wound care kits, safer sex kits, sharps disposal and medication disposal kits, substance supply test kits for fentanyl and other synthetic drugs. ▪ Escorts participants to clinic for assessment and same day medication initiation. ▪ Assists patients with medication access. ▪ Facilitates warm hand-offs with network service providers. ▪ Acts as advocate on behalf of program participants with professional staff and network service providers. ▪ Participates in team meetings and service planning conferences. ▪ Documents delivery of services in case record. ▪ Participates in in-service training according to program requirements. Qualifications for Position ▪ New York State Certified Recovery Peer Advocate or Provisional CRPA preferred. ▪ CARC preferred. ▪ Lived experience in recovery from substance use disorder. ▪ 2 years of direct care work experience with individuals at risk for, or with a substance use disorder. Skills and Knowledge Required ▪ Demonstrates effective communication skills; recognizes and uses person-centered language. ▪ Recognizes that there are multiple pathways to recovery/wellness. ▪ Practices a strengths-based approach to recovery/wellness. ▪ Proficient with Microsoft Office applications ▪ Bi-lingual English/Spanish preferred ▪ Ability to engage active substance users and their families Amount of travel and any other special conditions or requirements Frequent local travel required Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY Launched in 1993, the award-winning Midtown Community Justice Center is one of the country’s first problem-solving courts. It provides alternatives to fines and jail as a response to low-level crime. Seeking to reduce crime and incarceration, and increase public trust in justice, the Midtown Community Justice Center works with neighborhood stakeholders to improve Midtown Manhattan, and to serve the vibrant Midtown community, specifically those in need of services. The Justice Center’s court responds creatively to low-level offending, seeking sentences that are restorative to the defendant and community. In addition, the Justice Center works upstream and outside the courtroom through diversion initiatives, street outreach, and community engagement. The Midtown Community Justice Center is seeking a Temporary Youth Engagement Specialist to lead the Justice Center’s work with young people from Amsterdam Houses and the surrounding community. Reporting to the Community Partnerships Coordinator, the Youth Engagement Specialist will play a key role in both developing and overseeing youth programming at Amsterdam Houses and supporting the Justice Center’s broader community engagement initiatives across the borough of Manhattan. By working with community stakeholders, local leaders, community-based organizations, and the young people themselves, the Youth Engagement Specialist will seek to understand quality of life and public safety challenges for the community then co-lead the Justice Center’s programming built in response to those findings. This role will, among other things, provide tangible support and coaching to the program members, and will support residents, community partners and local city agency representatives through the process of identifying and solving issues that create vulnerabilities in community safety and well-being. The Youth Engagement Specialist will also be principally tasked with supporting the Justice Center’s Youth Advisory Board. The Youth Advisory Board is comprised of a group of young people dedicated to providing feedback and helping inform the Center’s programming to remain responsive to community trends. Responsibilities include but are not limited to: • Recruit and retain a diverse team of residents from across Amsterdam Houses and the local community to facilitate the implementation of resident-led community-building projects;, • Support the use of data to inform resident-led strategies that promote community safety;, • Facilitate resident and stakeholder planning meetings that support engagement, problem identification, problem-solving, practice and action steps, and memorialize plans in a centralized, digital platform;, • Promote positive cultural norms around behavioral change to maintain community-led public safety;, • Support the development of a comprehensive engagement plan, with a clear strategy, benchmarks, and outcomes, to create partnerships and gain a solid understanding of key community priorities;, • Assist with planning, hosting and attending in-person and virtual community meetings and events, including; community based workshops, resource fairs, family days, precinct council meetings, community board meetings, and Tenant Association meetings;, • Lead the exploration of new community partnerships across a variety of fields, including but not limited to criminal justice, economic development, recreation, arts, and social services;, • Work with Justice Center staff to build out volunteer opportunities for local community members, residents, professionals, and stakeholders;, • Liaise across Center for Justice Innovation projects to coordinate collaborative community engagement initiatives as appropriate;, • Facilitate groups and workshops as necessary;, • Champion ongoing community outreach and communications to raise awareness of residents’ priorities and place-keeping projects;, • Plan, coordinate, and execute place-keeping activities, community events/meetings, and direct-action activities to address and advocate for community needs and concerns;, • Collaborate with other staff and team members to implement systems that support effective project planning and data collection;, • Support in the collection, input, and processing of all necessary documents for resident and volunteer stipends by completing and maintaining stipend agreements, stipend logs, and tracking attendance;, • Participate in staff meetings, team-building exercises, trainings, and site visits;, • Participate in evening and weekend community meetings, events, and programming, as needed; and, • Perform other relevant duties, including coverage and support, as needed to support the Midtown Community Justice Center and Center for Justice Innovation.Qualifications: Bachelor's degree or a minimum of 3-4 years’ experience in a related area, preferably community engagement/organizing and/or community development. The candidate should be passionate, skilled, and experienced in working with communities to promote health and safety. Additional qualifications include:, • Experience with young adult social services or youth development programming required;, • Demonstrates success leading logistics, identifying and achieving project goals, quickly, effectively, and successfully in a fast-paced, high-pressure environment;, • Flexible schedule with the ability to work afternoons and evenings, some weekends required;, • Ability to work effectively in an interdisciplinary environment, create collaborative relationships with colleagues, and work/communicate well with multiple department leaders;, • Superb facilitation skills to identify community issues, needs, feedback, and preferences in a timely manner;, • Superior project and time management skills, highly organized, detail-oriented and meticulous about quality, accuracy, and timeliness;, • A dynamic personality with a strong desire to lead and public speaking skills;, • Demonstrated ability to develop and maintain strong relationships with governmental and community agencies, non-profit organizations, and community groups;, • A strong connection, familiarity, and in-depth knowledge and familiarity of Amsterdam Houses;, • Sound ability to work with diverse communities in an empathetic, comfortable and non-judgmental manner;, • Experience with harm reduction, trauma-informed and anti-oppressive practice required;, • Strong interpersonal, verbal, and written communication skills;, • Knowledge of community-based resources throughout New York City; and Position Location: Midtown Manhattan. Compensation: The compensation range for this position is $28.57 - $32.91 per hour, annually equivalent to $52,000 - $59,900 based on a 35-hour work week and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network after 90 days of employment. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We also offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR CtXhxg6Qg2

Job Description About Futu US Inc. Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU). Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience. Here's a closer look at our key entities: • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally., • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise., • Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation. Premier Client Service Specialist Office Location: Jersey City, NJ & Dallas, TX About the Team & Role: Moomoo Financial seeks a polished Premier Client Service Specialist to deliver exceptional, dedicated support to our high-net-worth (HNW) and premier clients. This role is central to providing white-glove service for account onboarding, asset transfers, and ongoing relationship management, with a focus on understanding client needs, addressing concerns, and executing retention strategies for at-risk clients. The ideal candidate is a proactive and consultative professional with deep platform expertise, dedicated to building long-term trust with our most valuable clients and ensuring a superior service experience at every touchpoint. What You'll Do: 1. Premier Client Service & Relationship Management (Primary Focus) • Act as the primary dedicated liaison for VIP clients, managing complex inquiries related to equities, options, margin, and account management., • Lead and oversee the seamless end-to-end process for premier client onboarding, account funding, and stock transfers, including handling corporate accounts., • Proactively monitor client relationships, identify potential needs, and provide dedicated support to enhance client satisfaction and loyalty., • Serve as the key point of contact for premier clients, providing timely and accurate responses via email, phone, and other channels. 2. Client Retention & Strategic Support • Proactively identify at-risk clients expressing dissatisfaction or intending to withdraw significant assets., • Lead retention efforts by initiating direct contact, understanding the root cause of issues, and presenting tailored solutions to preserve the relationship., • Develop and implement strategies to enhance client satisfaction and improve overall service delivery for the premier segment., • Analyze client feedback and pain points to advocate for platform or service improvements that benefit the HNW client experience. What You Bring: • FINRA Series 7 & 63 licensed., • Bilingual (Chinese & English), • 3+ years in financial services with demonstrated success in premium client support (e.g., wealth management, private client services, or similar)., • Exceptional communication and relationship-building skills, with a proven ability to manage high-touch client relationships. Act as the key relationship associate for MFI premier clients by providing timely and accurate responses to inquiries via email, phone, and other communication channels., • Strong platform expertise and working knowledge of brokerage operations, trading products, and complex account procedures., • Proven experience in handling and serving corporate accounts., • Proactive problem-solver with a demonstrated ability to identify client needs, de-escalate concerns, and present effective solutions., • Collaborative mindset with the ability to work effectively across Service, Marketing, and Compliance teams. Preferred Qualifications: • Experience in developing and implementing client retention strategies., • Background in compliance or a strong understanding of regulatory frameworks governing client communications., • Demonstrated ability to build deep client relationships, identify growth opportunities, and drive long-term loyalty., • Skilled in trading products and delivering platform demonstrations. What We Offer: • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents, • 401k Employer Contribution: We match your contributions to help you grow your retirement savings, • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy, • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work, • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $70,000 - $110,000. This role is also eligible to participate in our discretionary bonus plan. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Director of Outreach, Outreach Specialists in the Outreach Program are responsible for engaging with unhoused individuals in New York City, building rapport, and linking them to essential services and support within the community. The role involves conducting street outreach and connecting individuals to the Total Wellness Program, which addresses physical and mental health needs, and various housing supports to facilitate their transition into permanent housing. The Outreach Specialist will work closely with local service providers, drop-in centers, healthcare professionals, and housing authorities to ensure comprehensive care and effective service delivery. This role requires an individual who is compassionate, resourceful, and committed to empowering unhoused individuals to access the services and supports they need to improve their overall well-being and achieve housing stability. The Outreach Specialist will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conduct homeless outreach and comprehensive assessments of clients’ needs, strengths, and goals through continuous engagement., • Engage individuals in supportive conversations toidentifyand assess their immediate needs and provide appropriatereferralsi.e.Intensive Case Management, ACT Team, etc., • Maintainaccurateandtimelydocumentation of client activities, interactions, progress, and outcomes in electronic database system[s] (AWARDS)., • Coordinate and monitor services with internal referrals and third-party providers, including but not limitedto;medical, mental health, housing, employment, and social support., • Provide ongoing support to individuals throughout their transition, offering guidance and advocacy as they navigate various service systems., • Organizes,maintainsand prepares client charts for intake and discharge., • Advocate for clients to have access to necessary resources and services before, during, and after placement., • Develop individualized service plans in collaboration with clients and relevant stakeholders once clients accept services., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated byprogram., • Assistsin monitoring client medication asrequired., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated byprogram. Administrative • Develop andmaintainrelationships with community service providers, housing authorities, and public health professionals tofacilitatea coordinated response., • Represent Urban Pathways at community meetings, forums and respond to inquiries as needed. Communication • Maintains professional communication both verbally and in writing at all times., • Attend staff meetings, training, and supervisory sessions., • Responds to all communications including telephone, emailand other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • High school diploma or GED required. Associate’s degree preferred., • Experience working with unhoused individuals or populations with complex needs (mental health, substance use, etc.)., • Strong knowledge of community resources, housing programs, and social services in NYC. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g.Word, Outlook, etc.)., • Excellent communication, interpersonal, and crisis intervention skills., • Ability to work independently and as part of a collaborative team., • Commitment tomaintainingconfidentiality and upholding ethical standards in delivery service., • Bi/Multi-lingual a plus. Licenses • A valid driver's license isrequired, with an acceptable driving record thatcomplies withour insurance policy standards., • Valid professional licenses and certifications if applicable. Capabilities • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability tosit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various program sites.

Job Description Sales Consultant Why Victra: Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture. Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and profitable way. What You Will be Doing.. As a full-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in-store experience. In this role, you will: • Achieve and exceed monthly sales goals., • work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues., • Be passionate guest advocate with the desire to be yourself when connecting and having fun doing it!, • Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need., • Create personal connections with guests to make tech look simple., • Foster a competitive drive and ability to succeed in a fast-paced sales environment., • Assist with merchandising and operational functions. Why Work at Victra: • Paid Training, • Premium Health, Dental, and Vision Insurance, • Paid Maternity Leave, • 401K Match, • Tuition Reimbursement, • 50% off Verizon Service, • VNation Disaster Relief, • Referral Bonus, • Frequent Contests, • Career Advancement Opportunities, • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. We are proud our sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment. Employees accrue paid time off each pay period at a rate of no less than 40 hours per year for their first year and 80 hours per year each year thereafter. Employees in some states, as required by their state's law, will accrue and may roll-over sick time. All sick time required by state or local law will reduce an employee's annual PTO accrual accordingly. From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we 'couldn't do it without someone like you. So, what do you say? 'Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today! What we're looking for... • High school diploma or GED., • One or more years of customer service, preferably in a retail or sales environment., • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods., • At least 18 years of age, • Demonstrated experience communicating with customers to find solutions., • Legally authorized to work in the United States Physical Requirements • Ability to lift 10 pounds., • Ability to stand for long periods of time. Training Requirements All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. al origin, age, disability, or Veteran status.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals and/or families in maintaining viable living, employment and social situations in the community by monitoring social, financial, vocational and/or other services. Attend service coordination meetings, collaborate with external care coordinators, assess tenant needs and discuss/advocate for needed services. Visits tenant residences and/or meets with tenants to provide counsel and/or assistance/support their capabilities and interests, in maintaining the greatest degree of independent living. The duties of tenants are performed independently, and tenant services coordinators provide referrals for assistance if needed. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals., • Ability to work with tenants, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to tenants., • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, tenants, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others., • Ability to work independently and to conform to all applicable safety and accountability measures., • Speaking-Talking to others to effectively convey information., • Active Listening-Listening to what other people are saying and asking questions as appropriate. Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW).

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The Center’s RISE Project seeks to respond to the intersection of gun violence and intimate partner violence. RISE builds community capacity to prevent and respond to intimate partner violence, engages individuals who are causing harm to take accountability and change their behavior, and supports positive community norms around relationships. RISE’s approach is community-centered, survivor-informed, and holistic, rooted in principles of safety, accountability, and transformative justice. RISE seeks a Violence Prevention Advocate to join the Transformative Initiatives team, supporting the Mayor's Action Plan (MAP) for Domestic Violence Technical Assistance (DVTA) Program. Reporting to the Transformative Initiatives Program Manager, the Violence Prevention Advocate will provide outreach, engagement, case management, and workshop facilitation services for both survivors of domestic violence and individuals who cause harm. This role requires a trauma-informed, community-driven approach to increase awareness, strengthen connections to resources, and support safety, accountability, and healing. Responsibilities include but are not limited to: • Conduct city-wide outreach, engagement, and safety planning for NYCHA residents who are survivors of domestic violence or have caused harm in intimate or familial relationships;, • Provide crisis intervention and support to community members and community partners;, • Develop individualized service plans, including safety planning, referrals, and connections to housing, employment, emergency assistance, mental health, and other supports;, • Provide ongoing advocacy and case management for a caseload of 40–50 participants, maintaining regular follow-up at least monthly, or more frequently based on need;, • Facilitate workshops and trainings on topics such as healthy relationships, trauma-informed care, accountability and behavior change, crisis management, healing circles, and safety planning;, • Support public education and awareness campaigns to reduce stigma, shift harmful cultural norms, and promote community accountability;, • Build and maintain strong relationships with community-based organizations, service providers, and MAP partners to ensure coordinated responses to domestic violence;, • Conduct outreach and canvassing in designated MAP NYCHA neighborhoods to connect residents with DVTA resources;, • Document services, contacts, case notes, and progress reports in a timely and accurate manner; submit monthly reports capturing program data;, • Participate in evening and weekend programming and events as required; and Additional preferred qualifications include: • At least 2 years of experience in a role directly related to intimate partner violence, community violence, case management, or trauma-informed services;, • Experience in community organizing and community engagement;, • Strong group facilitation and community engagement skills', • Ability to navigate interdisciplinary settings and manage multiple priorities in a fast-paced environment', • Bi-lingual (Spanish/English) strongly preferred; and Position Location: Brooklyn, New York. Compensation: The compensation range for this position is $28.57 - $35.71 per hour, annually equivalent to $52,000 - $65,000 based on a 35-hour work week and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR 6lcPhHjdfG

Job Description Company Overview: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Job Summary: The Case Planner provides comprehensive case management services for all youth who reside in their respective Site i.e. Non-Secure Placement or Limited-Secure Placement facility and their families. The Case Planner should be committed to a service philosophy and objectives that is youth-centered and outcome focused. The position is demanding and highly interactive with the youth and their families, staff and community. Case Planners must be comfortable working with youth and families in the context of the facility, the office and in the community of origin. The Case Planner will maintain a caseload of 15 youth both in the facility and in the community on aftercare. The role of the Case Planner is to streamline services and service plan goals, guide the discharge readiness planning beginning once youth are placed, and follow through with the youth/family in the application of the service plan in the community. Case management responsibilities include all necessary tasks to complete case file reviews, case planning, family engagement, and group service delivery. Case Planner is responsible for developing and maintaining meaningful contact with youth, their families, and service providers for medical, mental health, social, educational, and other related service needs. Additionally, Case Planner will work with interdisciplinary team to lead discharge planning and ensure coordination of service delivery throughout the youth’s commitment in the program. The aim in programming is to create a nurturing, supportive environment which redirects the youth to make positive life changes. This will be achieved by promoting interventions and rehabilitative approaches that are evidence based/informed and therapeutic. The goal is to reconnect youth with family and community while enhancing public safety. Job Responsibilities: · Responsible for development of a comprehensive service plan for each youth and the youth’s family or other adult resource. The service plan will be completed in collaboration with the team members, PPS workers and with the youth and his/her adult resources in the Family Team Conference. · Work with the case planning team (Education Specialist, and Support staff), the youth, the family and PPS and any other service provider to develop a discharge plan as part of the service plan. · Schedule family visits within 24 hours of admission to the agency and ensure all parties are aware of any scheduled visits. · Collaborate with the Program Directors to Supervise family visits/phone calls including interaction between youth and family as needed. · Engage the family members throughout the assessment process and complete FASPs, SPRs, Plan Amendments, court reports and other case related assessments as scheduled. · Responsible for meeting required ACS completion dates for accurate progress notes, FASPs, visits, court reports and any other documentation required. · Document all progress notes in Connections within 5 calendar days. · Implements creative strategies for involving family members in the service planning process. · Monthly home visits to engage and assess the family in collaboration with ACS. In addition, complete initial and discharge home assessments. · Works collaboratively with interdisciplinary team and other program/division/support staff. Maintain efficacious working relationships with staff involved in the service planning and provision process: Youth Specialists, Mental Health Therapist, Educational Personnel, Court and Legal Representatives, Medical Personnel, etc. · Attend court hearings and prepare reports as required to be submitted before and at the hearing. · Primarily responsible for the development, documentation, and maintenance of all case records within your caseload. · Provide necessary referrals for families in need of housing, health, mental health, preventive services or other community-based services. · Support the principles of all Evidence Based Models with the objective of teaching youth to make positive, lasting changes in their behavior. · Lobby and advocate energetically for the appropriate educational placement for each youth. · Network with other agencies to stay informed about services. · Work closely with Quality Improvement to ensure CQI (continuous quality improvement) of services rendered. · Attends all court hearings as a liaison and makes recommendations in court. · Maintains knowledge of the juvenile justice system and issues affecting youth. · Supports, and participates in, the group interaction process. · Has flexibility to work some weekend and evening hours based on the needs of youth and families. · Understands the YLS (Youth Level of Service) Risk, Needs & Responsivity framework and can identify criminogenic need and responsivity factors. · Participate in all required meetings including but not limited to treatment team meetings, staff team meetings, administrative team meetings, family team conferences, supervisions, recreational and family engagement activities (i.e. Community Team Conferences, Family Night, Release Ceremonies, etc). · Collaborate biweekly with the Placement & Permanency Specialist (PPS) about the youth’s adjustment and progress in program and while on aftercare, including any high risk/safety concerns. · Participate in all agency, ACS/CTH and program training and supervision. · Model reliable, supportive and positive relationships to help youth navigate challenges and achieve their goals. · Model professionalism and respectful behavior in both the community and in facility. · Advocate for youth and families with external stakeholders · Collaborate with Credible Messenger, Therapist and or Fair Futures team to continue to provide case management services to youth on aftercare. · Other duties as assigned Qualifications · Bachelor’s degree in social work or related field required. · Strong knowledge of ACS mandates · Prior experience working NSD or NSP population, a plus. · 2+ years’ experience in Case Management for Child Welfare. · Advanced knowledge of Connections (CNNX) required · Bi-Lingual Spanish Required · Strong writing skills, including competency with progress note completion · Familiar with family court procedures. · Must be able to pass the Safe Crisis Management (SCM) training. Supervisory Responsibility No Work Environment: The Case Planner will be based out of an NSP or LSP facility and be solely responsible for youth in families from that facility. In addition to community field work hours for home passes and home visits. Position Type/Expected Hours of Work: This is a full-time 35 hour per week position. Daily schedule and hours will fluctuate to meet the needs of the program. The Case Planner will be responsible for maintaining their own schedule appropriate to the needs of the program and youth served, which include day, evening and occasional weekend hours. This a on call as needed position Travel (if required): NSP and LSP youth/families reside in NYC and surrounding areas. The Case Planner will be required to travel, navigate NYC/surrounding neighborhood roads/public transportation system and complete casework contacts in families’ homes, facilities, court, schools, and other service providers. The Case Planner is also required to drive, transport youth with other staff members and escort family members. Physical Requirements: Must be able to pass SCM training. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description POSITION TITLE: Assistant Director DEPARTMENT: Youth Services LOCATION: Nest+m School; 111 Columbia St., New York, NY 10002 REPORTS TO: Program Director SALARY RANGE: $22 Per Hour, 25 hours per week DATE: September 2025 - June 2026 SCHEDULE: Monday - Friday, 2pm - 6pm Schedule may vary due to program needs. JOB SUMMARY: As part of our Youth Services Department’s vision: all Youth Services Staff will assist in promoting growth, leadership and positive self-image in all young people at all our Grand Street Settlement sites. Grand Street Settlement's Nest+m Assistant Director is responsible for assisting in the overall development, implementation, and oversight of the SONYC program. In addition, there is an expectation of high quality, innovative programming for our middle school participants. EDUCATION, EXPERIENCE AND REQUIREMENTS: • Minimum Associates degree or equivalent of 3+ years in Youth Services, • Familiarity with respective communities, key stakeholders and resources, • Experience in designing, planning and implementing structured programs, • 1+ years of budget and contract experience, • High level of proficiency in administrative work, • Capacity to thrive under pressure while working on multiple task and projects, • Knowledge of the public education system and positive youth development best practices, • Strong public speaking, writing and organizational skills, • A team player with demonstrated commitment to working with urban youth and young adults from an asset-based perspective, • Ability to set up and maintain work environment that challenges gender stereotypes and is LGBTQIA+ friendly, • A background in partnering with the Department of Education and local community-based organizations to support programs, • Have skills in experiential learning and group facilitation with youth, • Must be an outstanding strategic thinker, • Must be flexible, cooperative and willing to work in a team environment, • Experienced in DYCD programming regulations and DYCD online, • Must obtain NYC Dept. of Health and fingerprints clearance and State Central Registry (SCR) clearance ($25 fee) Program and Community Development: • Provide direct leadership and strategic direction to two program staff, • Support with the orientation and evaluation of programs staff assigned to program, • Responsible for participant recruitment and retention strategies by utilizing the DYCD online report, • Serves as the primary liaison for school administration, parents and other community entities, • Work with the Program Director to ensure staff improve job performance through ongoing mentoring, coaching, and monthly staff development, • Facilitate bi-monthly team meetings and ensure that all staff meetings are properly executed, • Work with the Program Director to set, communicate and enforce clear standards for quality youth development programming, • Actively engage community residents, local business, community leaders, • Participate in ongoing efforts to advocate for programming to advocate for program needs, • Ensure attendance tracking and reporting meets contractual requirements regarding enrollment and attendance, • Respond to all electronic and phone communications within 2 business days, • Ensure all DOH School-Aged Child Care and DOH regulations are met, • Coordinate and execute all major events and activities along with other GSS Program Directors, • Responsible for school foods program and all of its components, • Communicate with DYCD key stakeholders, • Successfully clear; NYS DOI Fingerprint Screening, NYS Central Registry Clearance, Sex Offender Registry Clearance, three (3) reference checks, physical examination with updated TB test, Tdap, MMR, varicella (fees may apply)., • Meet all employee health requirements in Article 47 (DOHMH) and Head Start performance standards., • Mandated Reporter training certificate (every 2 years) and comply with agency’s policy and procedure regarding identification and reporting of child abuse and neglect., • Obtain First Aid/CPR and Preventive infectious diseases certificate within the first year of employment., • Meets all health requirements in Article 47 (DOHMH) and Head Start Performance standards. Please submit a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position you are applying for. If selected, we ask that you also provide us with three (3) professional references that we can contact (at least one (1) professional reference should be from a former supervisor). Please click on the link provided below, or use the link in a search bar and apply online through our career center. No phone calls, please! Please be advised that job offers can only be made once your clearances come through! EQUAL OPPORTUNITY EMPLOYER

Job Description Title: OMH Case Manager Reports to: Program Director Department: Clinical Location: 52 East 126th St. New York, NY 10035 OUR MISSION: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: An Office of Mental Health (OMH) Housing Case Manager plays a crucial role in assisting individuals with mental health challenges to secure and maintain stable housing. The primary responsibilities include conducting assessments, developing personalized service plans, connecting clients with necessary services, and ensuring compliance with housing regulations. The role requires a combination of direct client support, coordination with service providers, and administrative tasks to promote clients' independence and well-being. SPECIFIC DUTIES & RESPONSIBILITIES: • Client Assessment and Service Planning: Conduct comprehensive assessments to identify clients' housing and support needs. Develop individualized service plans with short-term and long-term goals, regularly reviewing and updating them to ensure they meet clients' evolving needs., • Service Coordination: Connect clients to essential services, including medical care, mental health support, substance use treatment, legal assistance, and entitlement programs. Act as a liaison between clients and external organizations to advocate for their needs., • Direct Support and Monitoring: Provide ongoing support through regular home visits (at least one per month) and telephone contacts. Monitor clients' progress toward their goals, document interactions, and adjust service plans as necessary., • Crisis Intervention: Respond to crisis situations promptly, employing de-escalation techniques and coordinating with appropriate services to ensure clients' safety and stability., • Documentation and Compliance: Maintain accurate and up-to-date case records, including service plans, progress notes, and other required documentation. Ensure all activities comply with OMH guidelines and regulations, preparing for audits as necessary., • A bachelor's degree in social work, psychology, or a related field is typically required., • At least one to two years of experience in case management or working with individuals with mental health disorders., • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionAbout TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix GroupWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: ARTHOUSE specializes in crafting inspiring and impactful digital marketing campaigns to engage and expand a show’s viewership. We leverage data, combined with top-tier ticketing solutions, to guide audiences through the exciting journey of discovering shows to purchasing tickets. We’re looking for a strategic and client-focused Account Director. In this role, you’ll act as the primary liaison between our performing arts and live experience clients and internal teams at TodayTix Group, ensuring the seamless execution of their digital media campaigns. You’ll be responsible for managing campaign strategy, client relationships, and cross-functional collaboration, ensuring that media, marketing, and business objectives align with client goals. This is an exciting opportunity for an experienced advertising and partnerships expert who thrives in a startup environment and wants to shape the future of performing arts marketing. If you’re passionate about creating impactful media campaigns and championing TTG’s mission of finding a seat for everyone, we’d love to hear from you! Please note: qualified candidates must be based in the greater NYC area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like: • Strong Client Relationships: Clients feel supported, engaged, and confident in campaign execution., • Seamless Cross-Functional Execution: Media, marketing, and strategy teams collaborate effectively to deliver outstanding campaigns., • Optimized Budgeting & Resource Management: Campaigns are executed efficiently, maximizing impact within budget constraints., • High-Performing Campaigns: Strategies drive audience engagement and ticket sales for performing arts clients., • Business Growth & Innovation: ARTHOUSE’s reputation grows as a premier digital marketing partner in the industry.What You'll Do:, • Serve as the primary point of contact for performing arts and live experience clients, ensuring their objectives are met., • Develop and manage campaign budgets, optimizing resources for maximum impact., • Lead client presentations, building meets decks, and translate strategy and results into compelling insights., • Oversee cross-platform media strategies, executed in-house and in collaboration with external agencies., • Collaborate with internal media buying team members on media reporting, championing learnings and moments of success., • Connect the dots between media, marketing, and business efforts, ensuring seamless campaign execution., • Advocate for clients internally, aligning their needs with strategy and media team initiatives., • Manage client services and project management team members to ensure timely execution of deliverables., • Contribute to business development, promoting our work to clients and potential new partners.We’re Looking for Someone With:, • 7+ years of experience in advertising or marketing, ideally in theatre or performing arts., • Expertise in cross-platform advertising campaigns and digital marketing best practices, preferably from an agency background., • A passion for developing strategic, innovative, and effective marketing campaigns., • A proven ability to lead and inspire teams, driving exceptional client results., • A collaborative and solution-oriented approach to problem-solving., • Proficiency in digital media tools, Google Workspace, Microsoft Office, Adobe, and social platforms.

Job Description TITLE: Assistant Director of Early Educational Services REPORTS: Director of Early Educational Services (Daycare Director) PROGRAM: George Rosenfeld Center for Recovery (GRCR) - 13 Hell Gate Circle New York, NY 10035 PAY: $70,000 - $80,000 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare The Assistant Director of Early Educational Services is responsible for supporting the Deputy Director of Educational Services with the day-to-day operation and coordination of all Odyssey House Early Educational Services. She/he is responsible for supporting all childcare workers, assistant teachers and teachers within oversight of job performance, guidance of all program employees and for the direct supervision of designated subordinate staff. She/he is responsible for maintaining compliance with New York City Department of Health & Mental Hygiene, the Bureau of Childcare regulations and assuring that early educational services are delivered in accordance with Odyssey House organizational standards. SPECIFIC DUTIES & RESPONSIBILITIES: • The role of the Assistant Director of Education Services will be 50% administrative and 50% classroom support., • Support the Director of Educational Services in developing and monitoring program systems, policies, and procedures., • Support the Director of Educational Services in maintaining good relations with and act as liaison to the regulatory body, partnering agencies, referral sources, the community-at-large, and the corporate officers., • Prepare informational material and documents for prospective parents., • Supporting the teaching team in screening, assessment and school enrollment of all children newly admitted into the program., • Supervise the maintenance of adequate and up-to-date school records on all children, as well as supervise record keeping responsibilities of staff in accordance with applicable regulatory standards and Odyssey House policies., • Act as child advocate, assuring that all children’s rights are respected and that all parent’s grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations., • Support the Director of Educational Services in ensuring coverage for the facility and maintain on-call telephone accessibility on an ongoing basis., • Support the Deputy Director of Educational Services in all personnel actions, including recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff., • Support the Deputy Director of Educational Services in assuring that all program staff members are adequately trained by providing and implementing formal orientation plans to all newly hired subordinate staff., • Managing and supporting the Pantry with overall maintenance, ordering and organization., • Observing classrooms and teaching staff and providing feedback in those observations. Support the Deputy Director of Educational Services in providing direct supervision for designated staff as per Odyssey House policies., • Providing the Deputy Director of Educational Services in preparing written annual evaluations on staff under his/her supervision., • Support the Deputy Director of Educational Services in conducting regular administrative meetings with staff., • Support the Deputy Director of Educational Services in providing ongoing training for program staff and participate in Odyssey House in-service trainings., • Coordinating all classroom meals, including menu preparation, and for the timely completion of all school lunch form documentation., • Ensuring the overall cleanliness and maintenance of the classrooms and to ensure compliance with safety and physical plant standards., • Comply with all Department of Health regulations and participate in the certification process., • Lead quality management activities including ensuring that all Quality Assurance and Incident Reporting activities are conducted in accordance with Odyssey House policies and applicable regulatory standards., • Support the Deputy Director of Educational Services in preparing all proposals and reports as needed including monthly reports and an annual work plan., • Other relevant duties as assigned.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • New York State Initial or Permanent Teacher Certification (N-6) or (Birth – 2nd grade) and a master’s degree in early childhood education, Special Education or general Education are required., • Experience working with families and children with special needs aged newborn to five and, • A minimum of two years’ experience as a group teacher in a program for children under five years of age;, • One (1) year of early educational supervisory and administrative experience preferred., • Knowledge of NYC Department of Health Regulations and codes required., • Knowledge of OASAS and ACS protocol., • NYS Central Registry Check and fingerprint clearance required., • Must have completed Child Abuse Reporting and School Safety and Violence Trainings., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs)., • Must be able to work a flexible schedule, including evenings.

Job Description Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Retention Case Manager who is experienced in workforce development to serve clients of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size fits-all solution for clients needing education and or training support. The Retention Case Manager will provide case management and follow-up services to employed clients and obtain proof of employment while monitoring benchmarks and provide barrier remediation services as needed. This position is expected to be 100% onsite. The Retention Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • Manage a caseload of PACE clients once they are placed into employment and provide services if needed to help them maintain employment, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Obtain paystubs, offer letters, or letters of promotion from employed clients to verify proof of employment and document in accordance with program requirements, • Identify and assist with mitigating barriers to program participation and sustainable employment after program, including but not necessarily limited to, health, mental health, housing, childcare, domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Monitor and supervise the client's employment placement and benchmarks to track progress and encourage promotion within the job, • Prepare reports of activities and achievements, • Collaborate with Case Managers and Leadership to develop strategies for successful client engagement after employment placement, • Advocate for clients' needs and rights, providing advocacy and support as necessary, • Maintain accurate and up-to-date records of client interactions and outcomes, • Ensure compliance with data privacy and confidentiality policies and procedures, • Approach each day and task with a "ZAG" mindset, • Associate's degree from an accredited college or university, OR a Minimum of two (2) years of experience in case management, human services or a position that demonstrates the ability to perform the duties as described, • Effective and engaging communicator with strong interpersonal skills, • Analytical and organizational skills to manage outreach efforts efficiently, • Resilient and outcome-driven with a focus on client engagement and program success, • Knowledge of Government Workforce regulations such as PACE, EARN, TANF, SNAP, etc., • Computer-literate with knowledge of relevant software and tools., • Ability to work in a dynamic team environment - must have excellent teamwork, communication, and interpersonal skills, • Detail-oriented with strong organizational, analytical, research, and problem-solving skills, • Knowledgeable about the local region and relevant partners, • Multilingual or Bilingual preferred Employment Type: Full-Time, Non-exempt Employee About Career TEAM: Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general supervision, is responsible for the development and implementation of the Individualized Service Plans for the people we support and their advocates in accordance with the regulations and requirements of the applicable governmental and other regulatory agencies within a residential setting. Provides case management services to assigned individuals and determines individual aptitudes, interests and preferences. Identifies appropriate service providers and links individuals with providers. Coordinates services and monitors the satisfaction of the people we support with the services received. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Case Manager will include, but are not limited to the following: • Provides social services to each person we support working toward maximizing their social functioning, enhancing coping capacity of their family, asserting and safeguarding their human and civil rights, and fostering their human dignity and personal worth., • Develops and monitors individual treatment plan in accordance with regulatory and agency policy., • Participates in interdisciplinary planning. Interprets, documents, and follows up on all recommendations of interdisciplinary team meetings. Chairs all meetings of the interdisciplinary team., • Includes channels of communications and consultation with residential staff and professional staff to identify the needs as the people we support progress through habilitation., • Develops goals and activities generated by interdisciplinary team. Produces an active treatment plan schedule for each person served., • Documents comprehensive functional assessment and review of plan of care as needed., • Ensures proper data collection through observation and in-service training., • Assists in all activities of daily living and participates in activities outside of the residence, i.e. shopping, trips swimming pool as needed., • Supervises Residence Program Specialists in implementation of active treatment plans., • Makes regular and meaningful family, residential, and agency-wide contacts., • Trains and instructs Residence Program Specialists on the specific goal plans for the people we support, relevant data collection, daily routine, and general procedures and practices of the residence., • Maintains contacts with government social services agencies, not-for-profit social service agencies to access resources and/or advocate for services., • Performs individual evaluations to determine whether and when alternate placement is needed., • Handles family outreach and in-service training., • Ensures that all benefits for which the people we support may be eligible for are applied for in an expeditious manner and to effect transfer of any prior accumulated funds to agency., • Provides systematic follow-up to assure referral to appropriate community agencies upon discharge., • Works regularly with, develops, or is responsible for maintaining security of confidential information such as records of person receiving services which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to agency or persons receiving services and their families., • Coordinates admissions to program including preparation of referral material, initial screening of applicants, contact with families, and other referral services., • Ensures all required adaptive equipment is secured and maintained in good working order., • Maintains up to date files on applicants., • Processes new admissions including contact with families and arrangements for day programming., • Advocates for the people we support to ensure that all their rights are being fulfilled., • Writes monthly case notes on all interpersonal, social, workshop progress and family contacts of the people we support., • Serves as a liaison to Day Programs, Service Coordination, and Clinics as needed., • Keeps abreast of changes in field. To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write, speak, and understand English, • Ability to speak American Sign Language (ASL) fluently, • Good interpersonal skills are required to interact effectively with employees, co- workers, the people we support, their families, and outside contacts., • Excellent organizational skills., • Proficiency in the use of a personal computer. And knowledge of appropriate software, • Due to sensitive nature of the position, must be able to maintain the strictest confidentiality., • Ability to work independently and handle multiple tasks., • Ability to work flexible hours. EDUCATION and/or EXPERIENCE • Bachelor's Degree in the Human Services field, • At least one year of prior experience working with people with developmental disabilities COMPENSATION: $26.78 - $27.81/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description SINE Digital invites applications and referrals for the position of US Client Director (Theatre). This is a great opportunity for a talented and motivated leader with a demonstrable history of achievement. Candidates from diverse backgrounds are strongly encouraged to apply. The Organization SINE Digital LLC is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. SINE Digital clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court. The Opportunity Essential Responsibilities SINE Digital is seeking a Client Director (Theatre) to lead strategy, revenue growth, and portfolio performance across our Broadway, Off-Broadway, and touring production clients. This is a senior, industry-facing leadership role for someone deeply embedded in the theatre ecosystem. The Director will oversee a portfolio of clients, own revenue and profitability targets, develop senior client relationships, and drive both strategic excellence and operational rigor across your accounts. Strategic Client Leadership Reporting to the Managing Director (US), the Client Director will: • Own and shape integrated marketing strategy across a portfolio of Broadway, Off-Broadway, and touring productions., • Act as senior strategic advisor to producers, general managers, and theatre partners, • Ensure media, SEO, AI Discovery, CRM, Data & Insights, and creative strategies align with client business goals and revenue objectives, • Empower Account Directors/Managers to lead day-to-day client management while maintaining executive oversight and accountability. Portfolio Revenue & Profitability • Own revenue targets and margin performance across your client portfolio, • Forecast revenue, manage scope, and ensure profitable account growth, • Oversee resource allocation in partnership with department leads to align staffing with portfolio needs, • Identify upsell and cross-sell opportunities that strengthen long-term partnerships. New Business & Industry Growth • Leverage existing Broadway and theatre relationships to generate new opportunities. • Identify prospective partnerships and collaborate with the new business team to pitch and close new clients, • Represent SINE Digital at industry events, opening nights, and theatre partner engagements, • Expand SINE’s penetration within the theatre market through strategic relationship building. Team Leadership & Operational Excellence • Manage and mentor three direct reports within Client Services, • Elevate the strategic capabilities of the team while fostering accountability and ownership, • Continuously evaluate and improve workflow, communication, and process efficiency, • Influence hiring decisions and support the development of a high-performing client services team. Cross Functional Influence • Collaborate closely with Media, CRM, Data & Insights, and SEO teams to ensure integrated execution. • Advocate for client needs while balancing internal priorities and performance standards. • Serve as a leadership voice in shaping department-wide best practices and strategic direction. Requirements The Ideal Candidate The ideal candidate is a strategic and commercially minded leader who combines deep digital marketing knowledge with exceptional relationship-building and leadership skills. They’ll be confident working with senior stakeholders, comfortable managing complexity, and passionate about driving results for both clients and the agency. • 10+ years of experience, preferably within the theatre industry, • Prior agency experience is strongly preferred, • Deep understanding of Broadway, Off-Broadway, and touring production marketing dynamics, • Existing senior-level relationships within the theatre ecosystem, • Proven track record of owning revenue targets and driving portfolio profitability, • Confident in leading executive-level conversations and navigating complex stakeholder environments, • Strong operational mindset with the ability to improve processes while maintaining creative agility, • Collaborative leader who empowers teams while maintaining high standards of accountability, • Deep experience unpacking digital strategies/activations across Meta (Facebook/Instagram), TikTok, Google Ads, DV360, paid social, programmatic, • Familiarity with ticketing platforms (AudienceView, Telecharge, Nliven, etc.), live event promotion, and analytics (Google Analytics, etc.), • Decisive and composed under pressure, able to balance short-term demands with long-term vision. LOCATION & EXPECTATIONS • NYC-based (Times Square office): In-office: Tuesday, Wednesday, Thursday / Remote: Monday & Friday, • A competitive salary between $125,000 - $150,000, commensurate with experience, • 24 days PTO per calendar year, which will increase with length of service at one additional day per year, capped at 3 days, (plus extra time off over the Christmas/holiday period), • Access to 401(k) Retirement Plan, • Access to Company subsidized healthcare and dental care, • Working from home equipment allowance, • An abundance of free tickets to live events, • Structured personal development, a customized training program and opportunities to attend industry conferences. Application Process SINE Digital is committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. They believe that diverse perspectives and lived experiences are key to driving innovation, and we’re proud to be an equal opportunity employer. Inclusion is more than a policy, it’s part of the culture. They welcome talent from all backgrounds, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other characteristic. Candidates requiring any adjustments or support during the recruitment process are invited to say so. SINE Digital wants candidates to have what they need to show up as their best selves. SINE Digital has partnered with Sweibel Arts to identify the exceptional individual who will fill this role. Visit SweibelArts.com for more information. Candidates are invited to submit an expression of interest—typically a cover letter and resume via the application link. A review of prospective candidates will begin immediately and continue until the position is filled. Candidates of interest will be contacted. We regret that we’re unable to follow up with every candidate. No phone calls, please. To learn more about SINE, please visit SINE Digital.

Job Description THIS IS A PART-TIME POSITION REQUIRING 2 CONSECUTIVE DAYS OF WORK PER WEEK IN AN INFUSION SUITE. InfuCare Rx is a leading home infusion provider accredited by URAC and ACHC offering a specialized approach to caring for patients in need of IV therapy and specialty pharmacy services in the homecare setting and infusion suite. We have created an ethical, team oriented, and quality work environment for our employees that cultivates achievement and success. Rapid expansion has created an opportunity for an IVIG Infusion Registered Nurse. Primary Responsibilities as an Infusion Suite Nurse: • Attention to detail. Use excellent nursing skills to observe, interpret and monitor patient’s condition and notify appropriate personnel of any changes, acting as the patient’s advocate., • Interpersonal Skills: Working collaboratively with an exceptional team to help meet positive client care outcomes., • Communication: Discuss health care with patients, listen to their concerns and relay to the nursing team., • IV therapy, • Compliance: Assure proper maintenance of clinical records in compliance with local, state, and federal laws., • Other duties as assigned by management. Required Qualifications: • Current and unrestricted RN license, • At least 3 years’ experience as an RN, ideally with some home care experience and must possess exceptional IV skills., • A Bachelor of Science in nursing, an associate degree in nursing, or have graduated from an accredited and approved nursing program., • Current CPR., • Proof of eligibility to work in the US., • Successfully pass annual competency checks., • Clean background and criminal record and must pass drug test. Physical Demands: Required to stand, walk, sit, talk and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care. InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, national origin, military status, marital status, citizenship/immigration status, sex (including pregnancy and relation conditions, sexual orientation, or gender identity), age (40 and older), disability, genetic information (including employer requests for, or purchase use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. Background checks and drug screens are part of our hiring process. Affirmative Action/Equal Opportunity Employer, Minority/Female/Disabled/Veteran. Click here to view our Drug Testing Policy

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Overview: Provide administrative support services for leasing and operations at multiple sites. This position will interact with a diverse group of prospects, applicants, and residents to facilitate their specific needs or to successfully direct them to the correct internal contact. Sound judgment is required in order to plan, prioritize, and organize a varied workload to ensure the delivery of high-value support and related services. The schedule will be as follows: • Sunday - Monday, 9am - 5pm, • Thursday - Saturday, 10am - 6pm, • Prioritize, organize, prepare and distribute internal/external documents and ensure accuracy thereof, • Field incoming calls and correspondence, • Assist with special projects as directed, • Maintain discretion in the handling of confidential information, • Carry out routine tasks with little supervision, • Act as liaison with other departments and internal business units, • Maintain resident call notes, • Perform other general duties as defined by the assigned department General Daily Responsibilities: • Greet prospects and residents with a warm smile; offering beverages, • Answer phones (Phone tree option #1 New Leasing Inquiries), • Check reception voicemail and promptly return calls the same day, • Stock Tour Folders and Marketing Material as needed, • Maintain a high standard of office appearance, • Clear conference rooms between appointments, • Load dishwasher at the end of the day and unload upon opening the office. Maintain kitchen appearance, • Schedule appointments and respond to all internet inquiries and online appointments within 2 hours of receiving the lead, • Call all appointments to confirm appointments prior to 10 AM each morning, • Maintain Agent Rotation for appointments and walk-in traffic, • Record Brokers and Direct calls + internet inquiries+ Traffic +RV Traffic on tracker reports daily, • Save signed leasing documents to the resident data file, • If no Leasing Associate is available, assist with setting up applicants on Durst systems (MRI), • Prepare and review the end of day leasing traffic, source and pending/closed deals report, • Create e-sign renewals and send to residents, • Assist with amenity/bike/storage agreement/amenity rental reservations and audits thereof; complete chargebacks for lockouts and pool fees, • Enter operation related request in appropriate Durst system (e.g. Rise Buildings, OrigamiRisk, Moved.com, JackJaffa, etc.), • Assist with updating marketing and elevator screens on Exterity and Mosaic programs, • Setting up new or removing former residents from MRI, Durst App, Genetec Security Desk, Amazon Hub, Con Edison, Emsys, and other workflow systems, • Assisting with statement of deposit accounts via MRI software (uploading move out inspections/SODA packets to MRI SODA page, printing statements, requesting bank back-ups, sending to upper management for signature, updating SODA report, following up with collections or Guarantor's for outstanding balances), • Assist in issuing lease violations, or escalating nuisances to legal department, • Process invoices in workflow; Creating purchase and work orders, • Updating resident call notes in MRI resident notes daily, • Assist with aged delinquency calls, • Assist with reporting, renewals, operations, resident services and move in coordinator responsibilities, as required, • Follow up on Open/Pending/Closed service request. Solicit resident feedback. Close work orders from day prior on building portal, • Demographic Report- update monthly, • Check NEW LEASE and Renewal entry in trackers and MRI daily, • Create monthly Lease Expiration Reports for the properties, • Update the Rent Registrations Monthly, • College graduate and knowledge of NYC residential real estate preferred, • 3-5 years of administrative experience preferred, • Ability to interact effectively with diverse groups, • Ability to work independently and in team settings, • Possess a high level of attention to detail, • Effective oral and written communication, • Maintains a professional demeanor EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description Responsibilities: • For Program and Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • For Program and Supervisors Supporting Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches., • Responsible for the overall management of a Clinician and other direct service staff members to ensure effective service delivery to victims of crime and abuse., • Monitors staff's performance through regular observation of client work and documentation., • Ensures that staff members conduct their work in client-centered and trauma-informed ways., • Effectively recruits, hires, and trains new staff; manages employee performance following Safe Horizon policy., • Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon’s quality supervision standards, • Responsible for implementation of restorative justice practices and collaborate with the Restorative Justice Coordinator., • Coordinates staff training and development activities and leads staff meetings., • Co-leads the Staten Island Sexual Assault Task Force., • Represents Safe Horizon on external committees and serves on internal committees., • Builds and maintains community partnerships and agreements with service providers to ensure seamless referrals and to advocate for victims of crime and abuse living on Staten Island., • Works collaboratively with other Safe Horizon program and administrative departments to ensure effective program operations; and, • Responsible for oversight of the Rape Survivor Advocates program. Facilitates the 40-hour Rape Crisis Advocate training. Provide supervision support for Advocates and assigns cases to the team. Required: • Ability to effectively manage a diverse staff., • Ability to build a team and effectively manage staff to successfully complete projects and achieve deliverables., • Ability to develop and coach staff using a strength-based, trauma-informed approach to supervision and professional development., • Ability to hold staff accountable, provide constructive feedback, and manage performance effectively., • Willingness to work as part of a learning community., • Flexibility and openness to testing new interventions and practices., • Ability to motivate staff and rally a team around change with the goal of enhanced service delivery., • Comfort with technology and ability to use data to drive decisions., • Ability to make decisions based on sound judgment and insight., • Strong interpersonal and communication skills., • Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies., • Willingness to self-reflect and openness to feedback., • Strong crisis management skills., • Sound knowledge of victimization issues; and social and criminal justice systems. Required: • 5 years of supervisory experience. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $68,000.00 - $77,000.00 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description TITLE: Program Director of Community Housing REPORTS: V.P. of Mental Health & Housing Services DEPARTMENT: Clinical FLSA CODE: Exempt PRIMARY DUTY: Administrative/Clinical Management PROGRAM: 239 East 121st St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare The Program Director of Community housing reports to the V.P. of Mental Health Services & Housing and is responsible for administrative and property management of the Haven Congregate site 63 units and 135 units of Scatter-site housing. The Program Director of Community Housing ensures that the Agency’s mission is carried out; and that the Agency’s policy and procedures are adhered to. Responsibilities: 1. Provide supervision and oversight to programs and management staff., 2. Act as liaison to funding and regulatory bodies such as NYS Office of Addiction Services & Support (OASAS), Human Resources Administration (HRA) & Department of Health & Mental Hygiene (DOHMH)., 3. Ensure compliance with all applicable operating regulations and Odyssey House standards and participate in all tenants’ annual recertification applications/review within areas of responsibility., 4. Monitor the day-to-day operations of the clinical and facility department to ensure compliance with Odyssey House funding sources., 5. Develop new linkages, affiliations and referral sources with external service providers., 6. Assure that all staff members are trained on and adhere to Odyssey House policies and applicable regulatory standards., 7. Acts as tenant advocate, ensuring that all tenant rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with Odyssey House policies and all applicable laws and regulations., 8. Review and approve personnel actions for all employees within designated area of responsibility, including recruitment, promotion, disciplinary action and separation of program staff., 9. Prepare written annual evaluations for all direct reports and ensure the evaluations are completed accurately and objectively for all employees within designated areas of responsibility., 10. Prepare all proposals and monthly reports as needed., 11. Supervise the maintenance of adequate and up-to-date records on all tenants, as well as supervise record-keeping responsibilities of staff., 12. Monitor operating budgets in areas of responsibilities making recommendations to improve cost efficiency, allocations, and expenditures., 13. Conduct scheduled management meetings and supervision with all direct reports., 14. Develop, administer, and oversee Quality Management activities within area of responsibility., 15. Establish new linkages with real estate brokers and landlords., 16. Review and sign off on all Leases., 17. Must be able to work a flexible schedule and on call 24/7 when necessary., 18. Other relevant duties as assigned. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES 1. Advance clinical degree required., 2. License/Certification in a clinical discipline required (i.e. LCSW, LMSW, LMHC, CRC, etc.)., 3. 10 years of progressive experience including direct service, supervisory, and administrative practices within a clinical setting including a minimum of 5 years in an administrative or clinical supervisory capacity., 4. Must be able to work a flexible schedule., 5. This position requires regular travel between Odyssey House locations and availability for on call responsibilities Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description About the Position: The Administrative Assistant is responsible for being a master multi-tasker with excellent communication skills and an upbeat attitude. Candidate should be able to assist the company by handling office tasks, providing polite and professional assistance via phone, and e-mail, and being a helpful and a positive presence in the workplace. They should be polite, and attentive. Candidate should always be prepared and responsive, willing to meet each challenge directly. They must be comfortable with computers, and general office tasks. Mission Statement: The HASC Center mission is to advocate for, educate and assist individuals with developmental and intellectual challenges to make life choices, exercise independence and develop responsibility. In this endeavor, HASC Center encourages all individuals to maximize their dreams and become productive members of the community. This is accomplished by providing an array of individual and family supports through a dedicated team of professionals and support staff. About the Program: Location: Brooklyn, NY Schedule: Monday - Thursday: 9:00am - 5:00pm Friday: 9:00am - 1:00pm Responsibilities: • Handling office tasks, such as filing and generating reports., • Providing real-time scheduling support by booking appointments and preventing conflicts., • Screening phone calls and routing callers to the appropriate party., • Maintain polite and professional communication via phone and e-mail., • Anticipate the needs of others in order to ensure their seamless and positive experience., • Adhere to all HASC Center policies as outlined in the Policy and Procedure manual., • Organize and maintain files and databases in a confidential manner, • High School Diploma / GED., • Proficient computer skills, including Microsoft Office and Excel, and Outlook., • Strong verbal and written communication skills., • Working knowledge of general office equipment., • Comfortable with routinely shifting demands., • Interpersonal and problem-solving skills, • Medical/Dental/Vision Coverage for full-time positions, • Retirement Plan with matching contributions, • Generous paid time off, • Commuter Assistance Plan, • Dependent Child Assistance Plan We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • Until Filled (EST), • NY, USA, • $17.00- $23.00 per hour, • Hourly, • Part Time kigJ9oph8N

Job Description ABOUT US New York Edge is New York’s leading provider of after-school programs; as such we are considered an essential service to families throughout all the five boroughs. The mission of New York Edge is to help bridge the opportunity gap among underserved students by providing programs designed to improve academic performance, health and wellness, self-confidence, character and attitudes for success in life. Summary: The Program Manager has overall responsibility for the operation and success of 6 - 8 comprehensive after-school programs based in a K-12 school within the five boroughs. The Program Manager will be responsible for contract compliance, curriculum development, training, implementation of enrichment activities and theme based projects, recruitment of staff, scheduling of activities, daily supervision of Program Directors, record keeping and reporting and assist with the planning and organizing of special events and monitor budgeting. The Program Manager is the primary liaison between New York Edge and school principals, between Program Director and New York Edge staff, between Program Director and funding source. New York Edge Program Manager must embrace positive child and youth development principles and practices. These include building on youth strengths rather than focusing on youth deficits; setting and maintaining high expectations; understanding the centrality of and fostering positive relationships with peers and adults; providing age-appropriate and challenging programming; engaging participants as partners, not just as consumers of services; promoting positive identity formation and helping young people to fully develop their potential. The Program Manager respects and values the cultures and traditions of participants, their families and their communities, and treats all participants and staff equally, irrespective of race, religion, sex, gender identity, national origin, age or disability. New York Edge Program Manager must appreciate the range of abilities and diverse needs of children and youth in our programs. Our programs typically run from 3-6pm during the week and we often have opportunities throughout the 5 boroughs. Essential Job Functions: * Train Program Director in areas of recruitment, scheduling, staffing, program design, and Sports & Arts philosophy. * Provide crisis management. * Negotiate with Principals on issues of space, staffing, activities, etc. * Liaison with Funders. * Speak to parents about incidents and general concerns. * Program Development & Evaluation. * Conduct periodic site visits and provide feedback to Program Directors. * Deliver specific qualitative assessments of all aspects of the programs. * Attend weekly meetings with Directors, other Program Managers, Office Personnel, Department Directors, Finance, Human Resources, Compliance, Data, Development and Communications. * Assist Program Directors with program design. * Conduct Program evaluations. * Meet with Program Directors to establish quarterly goals and review overall program performance Assess and evaluate program quality through site visits and discussions with Program Directors and school administrators (provide diplomatic and constructive criticism as well as encouragement and praise). * Assist site coordinators in the development of age and site appropriate curricula. * Facilitate resources and service allocation such as; access to snack, security and fingerprinting, etc.). * Build collaboration between key after-school stakeholders, especially site coordinators, principals, to support the institutionalization of after-school programs. * Encourage and support Program Directors and line staff in their professional development (identify problem areas and potential weaknesses) to build the field of after-school staff and improve program operations, offerings and atmosphere. * Assist Program Directors in the development of needs assessment within their school communities and monitor the implementation of strategies to address those needs. * Administrative Supervision. * Work closely with Program Directors, school principals and other key stakeholders to ensure RoP is met. * Ensures all programs within the portfolio are compliant with DYCD, DOE and DOHMH regulations, timelines and are staying abreast of all local, state and federal pandemic management conditions and requirements. Grants Management * This position is required to travel to multiple locations within NYC in order to meet and ensure New York Edge programs are meeting contractual obligations. * Enforce New York Edge policies to ensure compliance with grant agreements and regulations mandated by after-school partners, e.g., DOE, DYCD, OCFS, DOH and other funding sources. * Monitor attendance reports and follow-up on individual site issues related to attendance, enrollment and contract compliance issues. * Oversee fiscal management of programs, including analysis and completion of budgets, approval on expense reports and approving and issuing reimbursement to programs. * Develop fiscal strategies with the accounting department. * Review, edit and approve quarterly reports for submission. * Follow-up on communications that miss their destinations. * Write annual program appraisals to program directors of Champions Clubs. * Develop networks amongst Program Directors and other Program Directors who are struggling with similar issues at the site level. * Ensure each site maintains program files and other required documentations (DOH compliance). * Maintain comprehensive files for legal, correspondence, financial and grant compliance purposes. * Participate in the grant review process for new after-school programs. * Serve as an external communication resource for New York Edge regarding issues of program quality, funding, training, research, and on-going partnerships and initiatives (e.g., relations with potential funders, policy makers from other cities, etc.). * Serve as a knowledge-base about New York Edge programs by providing qualitative and anecdotal data to shape New York Edge policies as well as the growing field of after-school programming. * Advocate for Program Directors through New York Edge leadership and assist New York Edge in understanding site-based experiences. * Recommend programs for new New York Edge initiatives, promising practices, and research. Knowledge: * DOE/Public School System * NYC, NY State and Federal funding sources for after-school programs * Curriculum design and implementation * Program Evaluation and assessment * Various organizations/networks involved in after-school programming issues * Community development * Fiscal planning * Knowledge of planning and executing online/virtual/ remote learning models Required Skills: * Passion for New York Edge mission and youth development * Reliable, organized and punctual * Must be able to switch to at home/remote work should the need arise * Knowledge of effective sports, arts, and academic programming * Expert understanding of New York City and New York State education requirements in an urban setting * Strong leader and team-builder * Ability to resolve conflicts and negotiate solutions * Ability to establish and maintain effective working relationships with School Leadership and Program Directors * Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person and over the phone, applying tact and discretion as situations demand. * Must have excellent organizational, time management and follow-up skills * Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support for Program Directors to successfully deliver on objectives * Responsible and professional conduct that serves as role model to staff and youth * Exhibits strong character traits and exercises patience and creativity while seeking win-win scenarios * Ability to set priorities and meet deadlines * Must demonstrate ability to manage multiple priorities simultaneously * Proficiency in Microsoft Excel, Outlook, and Word Qualifications: * Bachelor’s degree required with preference in Education, Psychology, or Social Work * At least 18.0 credit hours from an accredited college or university in the field of Education * Prior work experience in urban education, including supervisory experience * Teaching and afterschool management experience preferred * All Program Directors are required to complete a mandatory 15-hour OCFS Health and Safety Classroom course within three (3) months of employment to maintain Department of Health and Mental Hygiene compliance at site.

Job DescriptionSalary: $34.07/hr Position: Healthcare Specialist, Queens-Manhattan Community Program Department: Community Programs Location (s): Manhattan, with frequent travel throughout NYC Reports To: Program Manager Classification: Full Time Non-Exempt Work Model: Hybrid Compensation: $34.07/hr, non-negotiable of positions: 1 Who We Are Established by Black and Latina activists in 1984, the Violence Intervention Program (VIP) is NYCs only culturally specific organization with a mission to address domestic and sexual violence within Latinx communities. We provide intensive support and services to 3500+ survivors and children every year and reach 10,000+ community members through community events and preventive education workshops. We are dedicated to developing innovative programs that meet the complex needs of our diverse community and that align with our organizational values. What We Offer As an organization led by and for people of color and survivors of violence, we are deeply committed to our teams wellness. We seek to create a supportive environment by offering: unlimited PTO; flexible schedules; a hybrid workplace policy; health benefits coverage up to 90% for staff and their families; 403(b) retirement plans; a staff wellness committee; time to play and laugh together, and much more. We are constantly improving and encourage team members' input to help us shape an affirming and uplifting workplace. A Great Fit. The ideal candidate is passionate about health justice, experienced in healthcare navigation and advocacy, and working with Spanish-speaking communities. The ideal candidate will serve as a critical bridge between the healthcare system and low-income, immigrant Latina survivors who are often isolated due to fear of immigration enforcement, lack of insurance, or language barriers. The ideal candidate demonstrates compassion and sensitivity, provides trauma-informed care, and is excited to work both independently and collaboratively as a strong team player. The Role of Direct Client Services & Advocacy • Conduct initial health needs assessments on all assigned clients and their children to identify immediate health risks (urgent/chronic) and barriers to care (insurance/ID)., • Provide intensive healthcare case management services to Latina mothers based on the participants needs and service plan., • Provide personal support and accompaniment to families, including translation and physical support for medical appointments, screenings (e.g., mammograms), and urgent care visits, to ensure safety and proper treatment. System Navigation & Partnership Building • Advocate with healthcare providers regarding billing disputes, applications to free or low-cost health care programs, and care management to prevent medical debt and ensure fair treatment., • Develop partnerships with hospitals, community clinics, and other healthcare providers that can provide low-cost/free healthcare to both documented and undocumented folks., • Provide direct referrals to clinics, hospitals, and other healthcare centers to low-income Latina immigrants and their children annually., • Stay abreast of changes in the NYC healthcare landscape, including Medicaid eligibility, sliding-scale resources, and rights regarding medical care for undocumented individuals. Education & Training • Facilitate bilingual workshops (in-person and online) annually to educate community members on preventive care, navigating the healthcare system, and health rights., • Train frontline staff to navigate the healthcare system to better support clients., • Attend and participate in regularly scheduled agency and program meetings, including supervision sessions, trainings, case conferences, and team meetings. Specific Job Requirements • BSW or BA (Social Work, Public Health, or Human Services preferred), or equivalent work experience in the relevant field., • Must be fully Bilingual in English and Spanish verbal and written., • At least one year of relevant experience in healthcare coordination, medical case management, or social services., • Advocacy and/or counseling experience in the area of domestic violence, women and childrens issues, or related field., • Must be knowledgeable in working with diverse communities, particularly Latine, people of color, and low-income populations, and deliver culturally competent services., • Strong verbal and written communication and documentation, • Must have the ability to operate office equipment and possess strong internet and software skills, including. Microsoft Office and client database., • Able and willing to travel frequently within/to all NYC boroughs. Compensation & Benefits • Full-time, non-exempt position, working 35 hours per week with annual wages of $62,000/year., • We cover 85% of the cost of medical, dental and vision coverage for employee and spouse/children/family. Flexible Spending Accounts & Health Savings Accounts available., • Unlimited PTO, 12 paid holidays, a mid-year and end-of-year office closure., • Summer Friday schedule (optional), • Commuter benefits (Mass Transit & Parking), • 403b retirement plan, • Employee Assistance Program, • Disability & Life Insurance, • Monthly health & wellness activities, • Team appreciation days

Job DescriptionLocations Available: Odyssey House Leadership Center 309-311 6th Street New York, NY 10003 EDGECOMBE RESIDENTIAL TREATMENT PROGRAM 611 Edgecombe Avenue New York, NY 10032 Lafayette 1264 Lafayette Avenue Bronx, NY 10474 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare MAJOR FUNCTIONS: The Director of Residential Treatment Program (OASAS) is responsible for the day to day operation and coordination of an OASAS 819 certified and funded residential services program. She/he is responsible for oversight of job performance, guidance of all program employees and for the direct supervision of designated subordinate staff. The Director of Residential Treatment Program (OASAS) is responsible for maintaining OASAS regulatory compliance and assuring that programs operate in accordance with Odyssey House organizational standards. SPECIFIC DUTIES & RESPONSIBILITIES: • Develop and monitor program systems, policies and procedures., • Maintain good relations with and act as liaison to the state monitoring agency., • Act as liaison to funding and referral sources, the community-at-large, and the corporate officers., • Assure that all Utilization Review, Quality Assurance and Incident Reporting activities are conducted in accordance with Odyssey House policies and applicable regulatory standards., • Supervise the maintenance of adequate and up-to-date records on all residents, as well as supervise record-keeping responsibilities of staff in accordance with applicable regulatory standards and Odyssey House policies., • Ensure clinical and operational support coverage for facility and maintain on call telephone accessibility on an ongoing basis, • Monitor admissions procedure to ensure compliance with OASAS guidelines, • Accurately submit and review data submitted to HRA STARS., • Responsible for ensuring the overall cleanliness and maintenance of the facility; ensure compliance with safety and physical plant standards., • Prepare all proposals and reports as needed., • Acts as resident advocate, assuring that all residents’ rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations., • Prepare monthly reports for the Senior Manager responsible for clinical oversight., • Prepare annual work plan., • Responsible for all personnel actions, including recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff., • Assures that all program staff members are adequately trained, • Provides and implements formal orientation plan to newly hired direct subordinate staff., • Provides direct supervision for designated staff as per Odyssey House policies., • Prepare written annual evaluations on staff under his/her supervision. Review evaluations of all program staff., • Comply with all OASAS regulations and participate in the certification process., • Conduct regular clinical and administrative meetings with staff., • Provide ongoing training for program staff and participate in Odyssey House in-service trainings., • Lead quality management activities., • Other relevant duties as assigned by the applicable Senior Management supervisor.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Master’s Level Clinical Degree preferred or Bachelor’s Degree and 5 years administrative or clinical experience working with target population., • 2 years experience in administration and one year in a clinical, mental health, housing or chemical dependency setting., • Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.)., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs, • Must be able to work a flexible schedule., • This position will require availability as needed including on call responsibilities. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description CASE MANAGER QUEENS SUPERVISED RELEASE PROGRAM POSTED: 4/23/2026 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention, but are at risk of failing to appear in court if released on recognizance. The program, which operates during the day and night court, screens targeted defendants for release, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in a screening protocol for substance abuse and mental health issues, and agreeing to program monitoring and reporting of non-compliance, re-arrests and scheduled court appearances. POSITION SUMMARY Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the Case Manager is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Case Manager hired for this position will be working on a team that serves both youth and adult clients (ages 16 years and older). The Case Manager in this role will be responsible for building relationships with participants and their support systems. In building these relationships, the Case Manager will coach and connect people with resources to meet their unique needs, such as education and employment programs, career assessments, job readiness, and other opportunities aligned with their personal goals and interests. PRIMARY RESPONSIBILITIES The Case Manager's functions include: Client Needs Assessments: • Conducting the intake/assessment interview to identify participants' immediate needs, including risk factors for recidivism., • Assessing for mental health and substance abuse problems, making outside referrals as appropriate., • Working with people to explore interests and create plans to take steps towards meeting goals., • Assessing for school and/or job readiness and connecting young participants to quality school and job programming, vocational trainings, technical skills classes or other certification programs, as well as peer support services, based on their personal interests and goals., • Build relationships with program participants ages 16 years and older, • Identify and collaborate with support systems, such as guardians and significant, in participant's life., • Reviewing with participants the conditions of release, program agreement, and consents for disclosure, • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing on-calendar and off-calendar reports for court., • Utilizing cognitive behavioral therapy, including using the use of interactive journaling, in applicable sessions., • Run psychoeducational and supportive psychotherapeutic groups for participants ages 16-24 years old., • Updating computerized case management appointments accordingly to produce periodic reports on participant's compliance., • Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocate for graduated sanctions for eligible clients., • Maintaining professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities, • Appearing and advocating in court regarding participants' compliance as necessary, • Bachelor's degree in social work, psychology, sociology, criminal justice, or other related field, • 2 years of experience in case management; at least 1 of those years working with an adolescent population., • Knowledge of NYC Court Operations, • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals, • Ability to exercise sound and quick judgment, • Excellent communication and writing skills, • Excellent time management skills, • Computer literate with the ability to quickly adapt to changing technology, • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus). Those with other language skills are also encouraged to apply. SALARY: $67,165 Location: Long Island City or Kew Gardens *Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role. CJA VALUES Each employee at CJA is guided by these work values: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. CJA is committed to embodying the principles of Diversity, Equity, Inclusion, and Belonging as cornerstones of our mission and culture. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description TITLE: Peer Outreach Worker REPORTS TO: Bronx Street Outreach FLSA CODE: Full-time, 35 hours per week PROGRAM: Bronx Street Outreach Program - 953 Southern Blvd. Bronx, NY 10459 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition, Odyssey House offers (for full-time employees): • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare Peer Outreach Workers play a central role in Odyssey House’s Bronx Street Outreach Program, using lived experience to build trust, reduce harm, and connect individuals with lifesaving services. Working in high-need Bronx neighborhoods, Peer Outreach Workers provide compassionate, low-threshold support and linkages to treatment, housing, mental health, and other essential resources. Description of Duties and Responsibilities. • Engage PWUD and community members in parks, encampments, transit hubs, shelters, and other high-need areas., • Distribute naloxone, fentanyl/xylazine test strips, sterile supplies, first aid kits, hygiene kits, and other harm reduction materials., • Provide overdose prevention education and train individuals and families in naloxone administration., • Offer peer support, motivational interviewing, and trauma-informed engagement strategies to build trust., • Support clients with navigation of Medicaid, housing, benefits, and treatment referrals, including warm handoffs and accompaniment to appointments., • Conduct field-based behavioral health screenings (e.g., PHQ-9, GAD-7) and refer clients to appropriate providers., • Maintain accurate outreach records and ensure timely documentation of encounters, referrals, and outcomes., • Collaborate with community partners to expand access to harm reduction and treatment services, • Participate in ongoing training, group supervision, and reflective practice sessions. Qualifications for Position: • Must have lived experience with substance use, recovery, and/or harm reduction., • Certified Recovery Peer Advocate (CRPA) credential or CRPA-P is required., • Previous experience in street outreach, harm reduction services, or peer navigation is strongly preferred. Skills and Knowledge Required: Strong skills in trauma-informed care, harm reduction practices, overdose prevention, and motivational interviewing are essential, along with the ability to engage clients with empathy and respect. Knowledge of community resources and benefits navigation is preferred, and bilingual ability is strongly valued. Amount of travel and any other special conditions or requirements: Regular local travel required, valid NYS driver’s license strongly preferred. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description The Transitions-Bronx Program is a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The Case Planner provides home-based, intensive, strength-based, comprehensive services using the Solution-Based Casework (SBC) framework. Reports To: Supervisor Location: 2471 Morris Ave. Bronx, NY 10468 Hours: 35 hours, non-exempt Salary: $50,000 - $55,000 per year Our superstar Case Planner • Passionate about providing high quality services to families in child welfare, • A lifetime learner, continuously developing your clinical skills, • Dedicated to modeling strength-based, trauma-informed practice with families and colleagues., • Committed to the Good Shepherd Services mission, vision and values, and possesses cultural humility. Direct Work with Families • Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of eight (8) families., • Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences., • Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration., • Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry., • Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc., • Integrate the practices of SBC into every counseling session., • Ensure every child has been seen and properly assessed every month., • Meet appropriate case work contacts for each phase of treatment: initial, baseline, and transition., • Collaborate closely with ACS, alcohol and other drug treatment providers, schools, medical and mental health clinics, and other resources serving family members., • Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families., • Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions., • Attend and participate in Family Court hearings for families involved with ACS FSU., • Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed., • Actively participate in Clinical Diagnostic Team meetings (CDTs) to provide case information, updates, and assessments in order to obtain recommendations for continued case practice or case termination., • Participate in case consultation, continued SBC training, and the SBC certification process., • Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy., • Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes., • Bachelor’s degree required, • Child welfare experience preferred, • Must have strong organizational, interpersonal, and counseling skills, • Must be able to work at least 2 evenings per week to accommodate working families’ schedules, • Must have strong inquiry skills and ability to seek and share internal and external best practices, • Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective, • SBC trained and/or SBC certified a plus

Job Description CLINICAL SUPERVISOR – LCSW, LMSW, LMHC QUEENS SUPERVISED RELEASE PROGRAM Posted: 3/23/2026 Are you a licensed professional who is interested in supervising and mentoring a team of social workers, case managers and peer specialists? Are you an experienced professional who is interested in helping us implement a more focused strength-based and community-engaged approach? Do you have prior Supervised Release experience and are looking to lead a team of passionate individuals seeking to make a change in the criminal justice system? Join our team of professionals seeking to improve the experience of justice involved individuals in the NYC Courts! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 270 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court. The program, which operates during the day and night court in Queens, screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance use and mental health, and agreeing to program monitoring of court appearances and re-arrests. This is a great opportunity for a dynamic, knowledgeable individual, experienced in dealing with high-needs populations such as those with mental health diagnoses, at-risk youth, and others with social, emotional, or developmental challenges, who have criminal court involvement. This position will oversee a team of social workers and case managers that serve youth and adult participants. POSITION SUMMARY Reporting to the Associate Director of Clinical Services I and under the direction of the Associate Director of Clinical Services II, the Clinical Supervisor is a dedicated, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Clinical Supervisor will oversee a team of bachelors and master's level case managers working with youth and adult clients (ages 16 years and older). The person filling this role will be responsible for providing both clinical and administrative oversight to the team in ensuring that services are being delivered appropriately and comprehensively, as well as providing supervision to a small caseload of high needs participants that are involved in the criminal justice system. PRIMARY RESPONSIBILITIES • Oversee a team of social workers and case managers to provide supervision and services to a population of justice-impacted individuals., • Supervise and coach the team's Clinical Compliance Specialist to provide the team with support in auditing, compliance, and quality assurance., • Review documentation submitted by staff to ensure adherence to standards of quality, appropriateness, and compliance with programmatic regulations., • Assist with orientation and training of new team members., • Provide individual supervision and chart reviews for case management staff., • Facilitate trainings and make recommendations on professional development as needed., • Ensure compliance with participants documentation and data input to fulfill reporting requirements by funders., • Conduct psycho-social assessments for new intakes into the program., • Manage and provide counseling and case management to targeted caseloads of adults and adolescents who are living with serious mental illness (SMI) and substance use disorders (SUD) including treatment planning and referrals., • Perform comprehensive screening using evidence-based tools to effectuate referrals to mental health or substance use treatment facilities and accompany and/or arrange transportation for participants to facilities when necessary., • Maintain regular face-to-face and telephone contact with participants., • Conduct community visits as needed to better serve individual participants., • Maintain communication with defense attorneys and referral agencies until completion of reporting responsibilities., • Update computerized case management files with notes and attendance records., • Appear and advocate in court regarding clients' compliance and mobile intake rotations, as needed., • Participate in new hire and promotional interviews for SRP roles as needed., • Provide weekend on-call clinical support as needed., • LCSW, LMSW or LMHC required, with 3+ years of related experience working with SMI or SUD adults and adolescents for external candidates, • At least one year in a supervisory capacity, • In lieu of 1 year of experience in a supervisory capacity: Internal candidates must have a demonstrated ability to support others in effectively implementing policies and procedures, and support through mentorship and leadership skills., • Experience providing therapeutic services to mentally ill populations and adolescents, • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Knowledge of treatment programs (substance use, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals, • Ability to exercise sound and quick judgment, • Excellent communication and writing skills, • Excellent time management skills, • Computer literacy with the ability to quickly adapt to changing technology, • Must be willing to work evening and weekend hours, if needed, • Knowledge of Evidence Based Practice techniques including but not limited to Motivational Interviewing, Seeking Safety, DBT, CBT, • Experience documenting client progress in an Electronic Health Record System., • Willingness and ability to travel within the 5 boroughs, • Bilingual, a plus SALARY: $91,850 CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals and/or families in maintaining viable living, employment and social situations in the community by monitoring social, financial, vocational and/or other services. Attend service coordination meetings, collaborate with external care coordinators, assess tenant needs and discuss/advocate for needed services. Visits tenant residences and/or meets with tenants to provide counsel and/or assistance/support their capabilities and interests, in maintaining the greatest degree of independent living. The duties of tenants are performed independently, and tenant services coordinators provide referrals for assistance if needed. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals., • Ability to work with tenants, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to tenants., • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, tenants, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others., • Ability to work independently and to conform to all applicable safety and accountability measures., • Speaking-Talking to others to effectively convey information., • Active Listening-Listening to what other people are saying and asking questions as appropriate. Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW).

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals and/or families in maintaining viable living, employment and social situations in the community by monitoring social, financial, vocational and/or other services. Attend service coordination meetings, collaborate with external care coordinators, assess tenant needs and discuss/advocate for needed services. Visits tenant residences and/or meets with tenants to provide counsel and/or assistance/support their capabilities and interests, in maintaining the greatest degree of independent living. The duties of tenants are performed independently, and tenant services coordinators provide referrals for assistance if needed. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals., • Ability to work with tenants, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to tenants., • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, tenants, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others., • Ability to work independently and to conform to all applicable safety and accountability measures., • Speaking-Talking to others to effectively convey information., • Active Listening-Listening to what other people are saying and asking questions as appropriate. Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW).

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Broadway House Women’s Shelter in Bushwick serves 200 women, approximately 100 of whom are mentally ill and chemically addicted Position: Peer Advocate Reports To: Clinical Supervisor Location: Brooklyn, NY What The Peer Advocate Does: • Respond to off-site locations where there are community complaints regarding client behavior in the surrounding neighborhood., • Engage clients in the field and work to de-escalate potential situations using methods that are sensitive to clients with mental health and trauma diagnosis., • Work with and educate clients on the Good Neighbor Policy to reinforce good habits and behaviors within the community of the shelter., • Independently engage local businesses/community stakeholders to check-in about and address issues within the community., • In collaboration with the case managers, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Document client and community engagement interactions., • High school diploma or G.E.D. and two (2) years of applicable experience and/or equivalent experience.Other Requirements:, • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 8YqSjyRC4E

Job Description Oversee program implementation of Fair Futures and LifeSet which promotes Youth Development amongst youth in foster care placement. Supporting team members in the delivery of service related to education, career, post-secondary, and coaching options for youth in Enhanced Family Foster Care.Reports to: Director of Model Fidelity and Special Services-Family Foster Care Location: 7 West Burnside Avenue, Bronx, New York 10453 Hours: 35 Hours/Week; Exempt Salary Range: 75k-83k Major Duties: • Provide weekly supervision for staff., • Recruit, hire and evaluate team members., • Participate in all trainings, workshops and learning collaboratives related to Fair Futures and Youth Villages LifeSet., • Model and build trusting relationships with Coaches, including sharing effective engagement strategies., • Assist Coaches in navigating the DOE, Housing, and other systems as needed;, • Assist Coaches in preventing and navigating crisis as the arise, • Guide staff to use Motivational Interviewing Techniques to develop and follow action plans and trauma informed techniques with young people;, • Provide professional development opportunities such as attending trainings, identifying areas for growth, celebrating and acknowledging strengths and progress;, • Conduct team meetings, • Efficient communication with program staff which promotes a cohesive and collaborative environment to promote a positive working relationship between staff and team members, • Responsible for data collection to support private funding related to youth programming and for collaboration with agency grant writers to complete proposals or reports for private grants., • Assist LifeSet specialists in locating community resources for referrals of services to participants that GSS does not provide directly, • Attend, engage, and prepare necessary documentation for all meetings organized by Youth Villages., • Ensure record keeping which meets the guidelines of the different databases: GuideTree and Care4, • Ensure record keeping that meets all Administration for Children Services (ACS) standards as per PAMS Scorecard, case record review, and COA standards., • Regularly review and optimize usage of data for case practice including ACS/OCFS data, Department of Education data, and internal Good Shepherd Services data., • Collaborate, coordinate and conduct trainings with Specialists for foster parents, birth parents, and youth., • Develop and maintain relationships with key stakeholders (i.e. Fair Futures, ACS Office of Education Support and Policy Planning, schools, DOE staff, community-based partners, etc.), • Participate in various internal clinical and/or planning meetings (i.e. Family Team Conferences, Education Roundtables, Team Treatment meetings, and Red Flag meetings)., • Advocate on behalf of individual students at school meetings, Individualized Education Program (IEP) meetings, clinical meetings and other external meetings., • Represent Good Shepherd Services and the needs of GSS children and youth at community meetings such as the ACS Education Forum, College Choice, and other working groups., • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture, • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment., • Utilize and model Sanctuary Model principals in casework, supervision, and group practice., • Review Documentation in connections, Care4, and GuideTree to ensure permanency planning, safety and well-being is addressed and reflected in action plans., • Master of Social Work or Master’s Degree in a related field Required, • Minimum of three years’ experience in child welfare required., • Minimum of 1-2 years proven experience as a supervisor in a similar/related capacity required., • Knowledge of adolescent development., • Excellent written, verbal, interpersonal and organizational skills necessary., • Bi-lingual English/Spanish preferred., • Must have a commitment to work from a strength based, family and youth development perspective.

Job Description Minimum Qualifications: Education: One of the following: • Bachelor’s degree in a human services field, • Associate’s degree in a human services field and two years of full‑time direct service experience Certifications/Licenses: • No specific license required. Work Location Requirement: Onsite / Community‑based field work (regular travel to consumer residences). Compensation: Salary: $25.5024 an hour What we Offer: We provide competitive benefits, including: • Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, 403(b) Retirement Savings Plan with employer match, • Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays, • Employee Wellness Programs: Employee Assistance Program and mental health resources, • Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks Primary Responsibilities: * Conduct home visits to provide supportive counseling and independent living assistance. * Help consumers modify behaviors, build insight, and develop coping skills. * Assess needs, gather medical/psychosocial information, and develop individualized service plans. * Maintain accurate case records, documentation, assessments, and quarterly reviews. * Provide 1:1 and group counseling using cognitive‑behavioral and skills‑training techniques. * Coordinate services with care managers, ICL staff, and external providers. * Assist consumers in accessing community resources, benefits, and vocational opportunities. * Perform crisis assessment and intervention; refer to appropriate services. * Accompany consumers to medical, social service, and government appointments. * Report incidents and complete incident documentation per policy. * Conduct safety and cleanliness inspections of consumer residences. * Plan and facilitate recreational or social activities. * Participate in meetings, supervision, and required training. * Advocate for consumer needs within ICL and with external providers. * Support discharge planning and goal achievement. * Perform other related duties as assigned.

Job Description Advocates For Children (AFC) is a dynamic social justice organization that strives to ensure a high-quality education for New York students who face barriers to academic success, focusing on students from low-income backgrounds. AFC works on behalf of children and youth who are at greatest risk of academic failure due to poverty, race, ethnicity, disability, homelessness, immigration status/limited English proficiency, or involvement in the child welfare or juvenile/criminal legal systems. We use uniquely integrated strategies to advance systemic reform, empower families and communities, and advocate for the educational rights of individual students. AFC grounds our work in our organization's values: • Family-Centered: We listen to what families want for their children and empower them with information and support., • Expertise: We ground our advocacy in more than 50 years of experience with the NYC public schools and deep knowledge of the legal and education systems affecting the students and families we serve., • Passion: We are united by our unrelenting drive to dismantle obstacles to education and our unwavering dedication to NYC's students and families., • Community: We foster collaboration and inclusive practices within our team and with outside partners so we can learn from different perspectives and unite in advancing our common goals., • Justice: We view the law as a powerful tool to bridge gaps in access to education and help families from under-represented communities fight for their rights. Job Summary AFC seeks an advocate to join our Early Childhood Education Project. The Project provides direct representation, engages in community education, and leads policy advocacy to improve access to early childhood education for young children from low-income backgrounds so they can enter kindergarten prepared to succeed. We are looking for an advocate to join our team to help families navigate the early childhood education systems and admissions processes, secure developmental and special education services for young children with developmental delays or disabilities, and empower families to advocate on behalf of young children by leading community workshops and trainings. This position will report to the Director of Early Childhood Education. Primary Duties and Responsibilities • Providing case assistance to help parents secure appropriate early intervention, preschool special education, and kindergarten services and placements for their young children. This includes responding to parent inquiries and providing families with relevant educational resources; participating in Individualized Education Program (IEP) meetings for students with disabilities; advocating with the Department of Health and Mental Hygiene (DOHMH) and Department of Education (DOE) to resolve problems; and advocating for families in school meetings and mediation., • Providing technical assistance to professionals who are working to help connect young children with the early childhood education services they need., • Presenting know-your-rights workshops to parents and professionals to provide them with information about early childhood education programs and services., • Developing and updating guides and other informational materials., • Understanding of and alignment with AFC's mission. Please review AFC's work at advocatesforchildren.org., • Desire to learn, both as an individual and as part of an organization, and apply diversity, equity, inclusion, and anti-racism principles., • Bachelor's degree is required. Candidates expecting to complete their degree by June 2026 are encouraged to apply., • Experience in education, advocacy, or social services is preferred., • Strong oral and written communication skills., • Strong presentation skills and comfort with public speaking., • Fluency in Spanish, Mandarin or Cantonese with ability to converse with families who speak these languages is strongly preferred., • Ability to work both independently and as a member of a multidisciplinary team., • Organized, detail oriented, able to maintain accurate and timely records and meet deadlines., • Ability to work occasional evenings and weekends and to travel within the five boroughs. Candidates should submit a resume and cover letter highlighting why you are interested in this role at AFC and how your experience aligns with the Advocate position, including any personal or professional experience that demonstrates your connection to the populations that AFC serves. The position is available immediately, and resumes will be reviewed on a rolling basis. Due to the high volume of applicants, only qualified candidates will be contacted. Compensation This is a full-time position, with a salary in the range of $60,669 - $69,589 depending on experience, and includes a comprehensive benefits package. This position is expected to work at least 2 days a week in the office and remotely on the remaining days. ADDITIONAL COMPENSATION INFORMATION AFC's current compensation package includes medical and dental insurance, with a plan option that covers full payment of medical plan premiums for staff and their qualified dependents. AFC has generous time-off policies that include 10 federal holidays, office closure between Christmas and New Year's Day, and 15 vacation days and 15 paid time off days in the first year of employment. AFC also offers a 403(b) plan with a fully vested employer match and coverage of the premium cost of life insurance and short-term and long-term disability insurance. AFC is an equal opportunity employer that actively seeks to recruit and retain a diverse staff and encourages all applications including from people of color, persons with disabilities, parents of persons with disabilities, persons of diverse sexual orientations, gender identities or gender expressions and persons of diverse socioeconomic backgrounds. AFC is committed to providing access, equal opportunity, and reasonable accommodation when requested by a qualified applicant or employee with a disability or other protected characteristic. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. For more information and to request an accommodation, contact Human Resources at .