General Manager
15 days ago
Warren
Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Flexible schedule, • Profit sharing About Us Capriottis Sandwich Shop is a rapidly growing fast-casual restaurant brand with over 100 locations nationwide and ambitious expansion plans. Known for our award-winning sandwiches, exceptional service, and fun, team-oriented culture, were looking for a General Manager who can lead by example and bring energy, accountability, and excellence to every shift. At Capriottis, our people are our greatest asset. We believe in developing future leaders, celebrating individual achievements, and creating a workplace where everyones contribution matters. Benefits & Perks • Competitive pay, • bonus program This is a hands-on leadership role for someone who thrives in a fast-paced, high-energy restaurant environment and is passionate about coaching others to achieve excellence. Key Responsibilities • Lead and Develop Your Team, • Recruit, hire, train, and retain exceptional team members., • Coach and mentor employees through Capriottis structured training programs., • Build a positive, motivated, and high-performing team culture., • Operational Excellence, • Ensure food quality, safety, and presentation meet Capriottis uncompromising standards., • Oversee daily operations, including scheduling, food prep, service, and cleanliness., • Maintain compliance with all health, safety, and sanitation guidelines., • Manage cash handling, deposits, and financial reporting accurately and responsibly., • Guest Experience, • Deliver an outstanding guest experience every timewarm welcomes, quick service, and exceptional food., • Foster a culture of CAPtivating Service by modeling genuine hospitality and attention to detail., • Promote an environment of salesmanship through suggestive selling and upselling techniques., • Business & Financial Management, • Monitor and manage labor, food costs, and operational expenses., • Analyze key performance metrics and identify opportunities for improvement., • Support local and brand-wide marketing initiatives to drive traffic and community engagement., • Communication & Leadership, • Maintain open, professional communication with team members, guests, vendors, and corporate partners., • Demonstrate composure and adaptability in a fast-changing environment., • Build trust and accountability within your team.Qualifications, • 2+ years of restaurant management or leadership experience (fast casual or QSR preferred), • Proven ability to lead, coach, and motivate a team, • Strong time management, organizational, and problem-solving skills, • Excellent verbal and written communication abilities, • Proficient in POS systems and basic computer software (email, spreadsheets, reports), • Must be 18 years or olderPhysical Requirements, • Able to work in temperatures ranging from 0F to 100F, • Able to move about the restaurant for extended periods