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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 18 horas
    $3000–$4000 mensual
    Jornada completa
    Borough Park, Brooklyn

    Jewel Construction Company is seeking a detail-oriented and professional Customer Care Representative to support clients across our residential construction and restoration projects. This role is essential in ensuring a seamless experience for homeowners, property managers, and partners throughout every stage from initial inquiry to project completion. The ideal candidate is an excellent communicator who demonstrates patience, organization, and a strong client-first mindset. This is a fully remote position requiring accountability, responsiveness, and professionalism in all interactions. Key Responsibilities: • Manage inbound calls, emails, and client inquiries related to ongoing and prospective construction projects, • Provide accurate information regarding project timelines, services (including brownstone restoration and deck construction), and updates, • Assist clients with scheduling consultations, service requests, and project coordination support, • Maintain detailed records of client communications and project updates in internal systems, • Coordinate with project managers, design teams, and field staff to ensure client needs are met, • Escalate complex concerns or project-specific issues to the appropriate internal teams, • Uphold company standards for service quality, discretion, and professionalism in all communications Qualifications: • Strong written and verbal communication skills, • High school diploma or bachelor’s degree preferred, • Customer-focused mindset with professionalism and attention to detail, • Ability to manage multiple client interactions and priorities efficiently, • Comfortable using computers, CRM systems, and communication tools, • Previous customer service or client support experience preferred, • Experience in construction, real estate, or home services is a plus, but not required, • Ability to work independently and maintain productivity in a remote environment Benefits: • Competitive pay with performance-based incentives, • Remote work flexibility, • Paid training and opportunities for professional growth, • Collaborative and supportive team environment, • Paid time off and wellness-focused initiatives, • Opportunities for advancement within the company

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 8 días
    $20–$30 por hora
    Jornada completa
    Brooklyn, New York

    StarShield Coverage is seeking a detail–oriented and professional Customer Service Representative to assist policyholders with inquiries, claims support, and account–related needs. The ideal candidate will have strong communication skills, empathy, and the ability to remain calm and helpful in all interactions. This role is remote and requires high accountability and professionalism. Key Responsibilities: • Handle inbound calls, emails, and chat inquiries from policyholders, • Provide accurate information about insurance policies, claims, and account updates, • Assist with policy changes, billing questions, and onboarding support, • Document all interactions and maintain updated customer records, • Escalate complex issues to appropriate departments when necessary, • Follow company service standards and compliance requirements, • Maintain confidentiality and professionalism at all times Qualifications: • Strong communication skills (written & verbal), • High School or Bachelor Degree, • Customer–focused mindset with patience and professionalism, • Ability to multitask and manage multiple account inquiries, • Basic computer and typing skills, • Previous call center or customer support experience preferred, • Insurance customer service experience is a plus, but not required, • Ability to work independently in a remote setting Benefits: • Competitive pay + performance bonuses, • Remote–work flexibility, • Paid training and professional growth opportunities, • Supportive team environment, • PTO and wellness support initiatives, • Opportunity for advancement within StarShield

    Inscripción fácil
  • Executive Administrative Assistant
    Executive Administrative Assistant
    hace 18 días
    $900 mensual
    Jornada parcial
    Clinton Hill, Brooklyn

    Uniquely Me Creative Arts (UMCA) is a Non-Profit dedicated to children with special needs and their families. Our mission is to improve sensory processing disorder for special needs children through sensory-focused creative arts activities while their families engage in family chats led by experts in the field. UMCA envisions a world where every special needs child finds their unique creative voice and lives an inclusive life while their families share a journey of love and enjoyments. We are seeking a highly organized and proactive Executive Administrative Assistant to provide comprehensive support to our executive team. The ideal candidate will excel in office management, project coordination, and administrative tasks, ensuring smooth daily operations. This role requires exceptional communication skills, proficiency with various office software, and the ability to handle multiple priorities efficiently. The Executive Administrative Assistant will play a vital role in managing schedules, coordinating events, and maintaining a professional office environment. Duties Manage and coordinate executive calendars using Microsoft Outlook Calendar and Google Workspace Prepare, proofread, and transcribe documents with high accuracy and attention to detail Handle phone calls with professional phone etiquette, operate multi-line phone systems, and direct inquiries appropriately Organize and facilitate meetings, including scheduling, preparing agendas, and taking minutes Assist with event planning and coordination for company functions and client meetings Support project coordination efforts by tracking deadlines, preparing reports, and communicating with team members Utilize Office management skills to streamline administrative processes and improve overall office efficiency Provide executive administrative support including personal assistant duties as needed Requirements Proven experience in an administrative or clerical role with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Outlook Calendar, Google Workspace, and DocuSign Experience with event planning, bookkeeping, data entry, transcription, proofreading, and filing systems Excellent typing speed and accuracy for document preparation and data entry tasks Strong communication skills with professional phone etiquette and customer service experience Ability to handle multiple projects simultaneously while maintaining attention to detail Office management experience preferred; familiarity with front desk operations is a plus Knowledge of QuickBooks or similar accounting software is desirable Demonstrated ability to work independently with minimal supervision in a fast-paced environment This position offers an opportunity to contribute significantly to the efficiency of our organization while developing valuable skills in office management and executive support. Work Location: Hybrid remote in Brooklyn, NY 11238

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