Remote client services jobs in Hoboken, New Jersey - Page 18Create job alerts

Job Description Mindify is a compassionate, client-centered mental health organization dedicated to improving the emotional and social well-being of the communities we serve. We provide accessible, culturally competent care through innovative and flexible service delivery models. You would be responsible for providing high-quality social work and therapeutic services to clients. The ideal candidate is a bilingual (Arabic and English) clinician who is passionate about supporting individuals, families, and groups in achieving emotional wellness and stability. This hybrid role is primarily remote, with the flexibility to conduct site visits in Bayonne, NJ OR Jersey City, NJ. Responsibilities: • Provide individual, group, and family therapy to clients with diverse needs, including mental health concerns, substance use issues, and family challenges., • Conduct psychosocial assessments and develop comprehensive treatment plans., • Coordinate care and collaborate with multidisciplinary team members (psychiatrists, psychologists, nurses, etc.)., • Advocate for clients and their families, ensuring equitable access to needed resources., • Provide psychoeducation and ongoing support to clients and families., • Engage in program development and research to enhance service delivery., • Maintain timely and accurate clinical documentation and reports., • Participate in regular supervision, training, and professional development opportunities.Qualifications:, • Master’s Degree in Social Work (MSW) from an accredited program., • At least 2 years of experience providing social work or clinical therapy services., • Fluency in Arabic and English (spoken and written) required., • Strong clinical skills, sound judgment, and a trauma-informed approach., • Excellent communication and interpersonal abilities., • Ability to work both independently and collaboratively in a multidisciplinary team. FLsWHCdiAe

Job Description Hybrid: 4 days in office/1 day remote (Remote day cannot be on Thursdays. Monday, Tuesday, Wednesday and Friday from 9am-5pm, and on Thursdays from 11am-7pm) Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Policy, the Tenant Advocate and Organizer will help lead and organize advocacy efforts for individuals who previously experienced and are currently experiencing homelessness that are tenants and residents living in Urban Pathways’ supportive housing and safe haven program locations. The Tenant Advocate and Organizer will help drive forward initiatives that promote education and advocacy for tenants and residents. Key responsibilities include but are not limited to expanding opportunities for resident voices to be heard, facilitating monthly tenant association meetings across multiple programs overseeing and facilitating the use of Tenant Association budgets, compiling and analyzing monthly program and budget reports, participating in the agency’s direct-action campaigns, nonpartisan civic engagement efforts and other opportunities that promote advocacy for the population we serve. The Tenant Advocate and Organizer will be a dedicated individual with lived experience or who has direct knowledge of the needs of people experiencing homelessness, NYS and NYC policy advocacy, as well as outreach efforts to underserved populations. The Tenant Advocate and Organizer will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions • Working with program staff and residents, schedulesmonthly Tenant Association and Advisory Board meetings to be held at program locations., • FacilitatesTenant Association and Advisory Board meetings with residents and providestechnical support., • Requires travelingalmost dailyto supportive housing sites that are often 20 or more minutes walking distance from train stations., • Maintainsand organizesdata and conductsperiodic assessments and evaluations to trackprogress on tenant advocacy initiatives., • Completesgroup progress notes using the spirit of Motivational Interviewing and uploads them into our client management system, AWARDS., • Monitors the useofallocatedfunds by Tenant Associations and Advisory Boards., • Produces and analyzes monthly programmatic and fiscal reports for the tenant association/advisory boards., • Plans andtakes theleadoneventsand activities(such as cook-outs, trips to baseball games, movie nights)that are hostedby the Tenant Association or Advisory Board., • Assistswith providingleadership training and skill development to tenant and resident leaders., • Conducts outreachtoresidents togain participation inTenant Associations and Advisory Boards., • Assists Policy Department withcoordinating andorganizing advocacy activities and events,and the consumer advocacy group,as needed., • Engage residents in nonpartisan voter registration, education, voter campaigns, and otheradvocacyprograms., • Possesses a desire to ensure that tenants’voicesare heard; verbally communicates and advocates in a respectful manner. Administrative • Maintainaccuratemeeting notes and attendance records for all Tenant Association and Advisory Board meetings., • Develops andmaintainsconstantrelationshipswith Urban Pathways staff and residents., • Communicates verbally and in writing in a professional manner., • Facilitates/attends staff meetings, training, and supervisory sessions, asrequired., • Possess lived experiencewithhomelessness orliving with a mental illnessispreferred., • Experience working with individuals who have experienced homelessness or who are living with a mental illness preferred., • Experience conducting community organizing or related workin formal or volunteer capacity., • Tenant organizing or housing advocacy experienceis a plus., • Experiencefacilitatinggroups and leading meetings., • Bachelor’s degree preferred., • Knowledge ofvirtual and in-personorganizing., • Experience and passion for community organizing., • Excellentinterpersonal skills and ability to work as both part of a team and independently., • Strong written and verbal communication skills., • A proactive person-centered approach., • Experience inworking with diverse communities., • Bi-lingual English/Spanish a plus., • Excellent interpersonal skills, (one-on-one and group dynamics), cultural competency, strong listening skills., • Flexibility in schedulerequiredto occasionally work evening and weekend hours., • Ability totravelby public transportation throughout New York City., • Commitment to Urban Pathways’ mission and to uplifting the voices of people with lived experiences of homelessness and mental health disorders., • May berequiredtoworka flexible schedule including weekends, holidays, and evenings., • Ability to use public transportation to visit various sites within the five boroughs and other areas., • This position requires a lot of movement, including walking long distances., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in social work, case management, behavioral health support, social-services documentation, community programs, and structured human-services workflows. This role supports current and upcoming remote consulting opportunities focused on structured social-services workflow review, case documentation, assessment materials, service planning, referral coordination, program reporting, and high-quality project execution. Selected professionals will apply their social work and human-services expertise to review realistic case and program scenarios, evaluate documentation requirements, prepare structured written outputs, and support accurate, evidence-based social-services workflow tasks. Key Responsibilities Professionals in this role may contribute to: Case Documentation & Assessment Review • Review social-services scenarios involving case notes, client assessments, service plans, referrals, progress reports, and support documentation, • Evaluate case materials against source records, required fields, program requirements, and documented service goals, • Support structured review of clinical, medical, behavioral health, protective services, school-based, juvenile justice, or community support workflows, • Review scenarios involving care coordination, referral tracking, resource navigation, safety planning, program participation, and outcome documentation, • Evaluate service plans, progress notes, program records, and referral materials against defined criteria and source materials, • Support structured review of hospital social work, county human services, nonprofit programs, behavioral-health services, or community-based support workflows, • Review macro social work and program administration scenarios involving grant reports, outcome reports, program narratives, community services, and policy-related documentation, • Support structured review of materials connected to Salesforce Nonprofit, Apricot, Bonterra, DocuSign, SharePoint, Box, or similar social-services systems, • Translate social work and human-services workflows into clear task documentation, review criteria, and structured written outputs Strong candidates may have: • 3+ years of experience in social work, case management, behavioral health, medical social work, protective services, school social work, nonprofit programs, community services, policy work, or human-services administration, • Experience in one or more areas such as clinical social work, hospital social work, oncology, palliative care, behavioral health, child protective services, adult protective services, juvenile justice, substance-use programs, mental-health services, or macro social work, • Familiarity with tools and systems such as Salesforce Nonprofit, Apricot, Bonterra, DocuSign, SharePoint, Box, case-management systems, EHR-adjacent systems, or similar human-services platforms, • Comfort reading and preparing social-services artifacts such as case notes, assessments, service plans, referrals, progress reports, grant reports, outcome reports, program narratives, and case summaries, • Strong analytical thinking and written communication skills, • A degree or professional background in social work, psychology, counseling, public health, human services, nonprofit administration, public administration, sociology, community development, or a related field is helpful, • LCSW, LMSW, MSW, BSW, or equivalent social work licensure or training is highly relevant, • Experience at a hospital system, county human services department, child or adult protective services agency, behavioral-health organization, major nonprofit, school system, or community services organization, • Familiarity with clinical documentation, case planning, service coordination, referral workflows, outcome reporting, program administration, or grant reporting, • Experience preparing or reviewing case notes, assessments, service plans, progress reports, referral documentation, grant reports, program narratives, or outcome summaries, • Background in medical social work, behavioral health, protective services, juvenile justice, school social work, substance-use programs, community organizing, or policy work, • Apply social work and human-services expertise to structured remote project work, • Contribute to high-quality case documentation review, service planning, referral coordination, and program workflow assessment, • Work on flexible, project-based assignments aligned with your social-services background, • Use your professional judgment in a focused, detail-oriented review environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $45–$65 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: .

Hands-On Principal Architect Needed for High-Growth Data Consultancy This Jobot Job is hosted by: Robert Donohue Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $170,000 - $225,000 per year A bit about us: We are a leading modern data consultancy helping enterprise clients solve their toughest data challenges through cloud, AI, analytics, and engineering solutions. Our partnerships span top platforms including Snowflake, Amazon Web Services, Microsoft Azure, Google Cloud, Databricks, Fivetran, and dbt Labs. Our team operates in a remote-first environment across the United States, Latin America, and India. We hire top performers who thrive in a culture built on ownership, trust, innovation, and autonomy. Recognized as an industry leader with multiple partner awards, hundreds of advanced certifications, and a reputation for delivering measurable client outcomes. Why join us? • Competitive Compensation: $170,000 – $225,000 base salary + Bonus, • Remote-First: Work from anywhere in the US with occasional customer-site travel nationwide, • Massive Growth: Be part of a company growing 40% YOY, creating career advancement opportunities, • Own strategic relationships and help expand enterprise accounts, • Cutting-Edge Tech: Build enterprise-scale solutions leveraging Snowflake, Databricks, AWS, GCP, Azure, Kafka, and more, • Award-Winning Culture: Collaborative, inclusive, and committed to professional development, • Learning & Development: Accelerated training, advanced certifications, and exposure to AI/ML innovation, • Time Off & Benefits: 4 weeks PTO, 10 paid holidays, health/dental/vision insurance, 401(k), and additional perks Job Details We are seeking a Principal Solutions Architect who can operate as both a trusted technical advisor and a strategic growth partner. This role is ideal for someone with a strong hands-on background in Data Engineering or Solutions Architecture who has also succeeded in pre-sales, post-sales, account expansion, or client consulting environments. What You’ll Do Client Engagement & Growth • Build executive and stakeholder relationships within key accounts, • Understand long-term business priorities and create technical roadmaps, • Identify expansion opportunities where additional services or solutions add value, • Partner with leadership and sales teams to grow strategic accounts, • Lead responses to RFPs, RFIs, proposals, and solution presentations, • Architect end-to-end modern data solutions for enterprise clients, • Lead discovery sessions, assessments, proofs of concept, and solution design, • Guide implementations with focus on scalability, security, and performance, • Mentor engineers and architects across delivery teams, • 8+ years in Solutions Architecture, Data Engineering, or similar client-facing technical roles, • Experience in pre-sales, post-sales, consulting, customer success engineering, or account growth, • Strong hands-on experience with cloud data platforms such as Snowflake, Databricks, Amazon Web Services, Microsoft Azure, or Google Cloud, • Strong coding skills in Python, Java, and/or Scala, • Advanced SQL optimization and data modeling skills, • Experience presenting to technical and business stakeholders, • Ability to lead technical documentation, roadmaps, and architecture artifacts, • Experience with Kafka, Spark, Airflow, dbt, Fivetran, Matillion, NiFi, • Experience with streaming, lakehouse, medallion, or enterprise migration initiatives, • Prior success expanding accounts or managing strategic customers, • Cloud certifications or advanced platform credentials Interested in hearing more? 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Job DescriptionBenefits: • Competitive salary, • Flexible schedule Responsibilities: • Conduct individual, couple, and family therapy sessions to address relational and emotional issues., • Develop tailored treatment plans based on client needs and therapeutic goals., • Utilize evidence-based therapeutic techniques to facilitate healing and growth., • Maintain accurate and confidential client records in compliance with HIPAA regulations., • Collaborate with interdisciplinary teams to support comprehensive client care., • Participate in regular supervision and professional development opportunities., • Provide crisis intervention and support as needed., • Engage in community outreach and networking to promote mental health awareness.Requirements:, • Master's degree in Marriage and Family Therapy or related field., • Current LMFT licensure in New York State., • Minimum of 2 years of clinical experience in a mental health setting., • Strong understanding of family systems theory and therapeutic modalities., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a collaborative team., • Compassionate demeanor with a strong commitment to client welfare. This is a remote position.

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN. NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary This is a customer-oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Provide more in-depth troubleshooting for complex issues and administration for advanced technical requests that cannot be resolved through first-level or second-level support. Hardware Support • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Security appliances and hardware. Software Support • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Set up, test, deploy and maintain computer patch management solution. Maintenance • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Keep physical and virtual computer patterns and images up-to-date with latest security patches and software versions. Documentation • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Conduct user training, gather feedback, and update training guides as needed. Inventory • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Set up, test, deploy and maintain corporate asset management tool. Additional Responsibilities • Learn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience applying intermediate to advanced technical capabilities to diagnose and resolve issues. Hardware Support • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • A plus to have experience assisting with, managing and supporting data center IT infrastructure and components such as: network equipment, security appliances, server hardware, storage appliances or arrays, UPS, PDUs, environmental monitoring devices. Software Support • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience managing door access control solutions. Maintenance • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • Experience creating, drafting, updating and maintaining advanced technical checklists, processes, and user facing guides, manuals and how to's. Inventory • Experience managing inventory with an asset management tool or Excel. Requirements • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Job Description Title: Service Desk Analyst Location: Remote Duration: 0 – 3 Months Contract/ Contract to Hire Job Description: • Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments., • "See the world through the eyes of the customer” delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician., • Triage daily support incidents, desktop and light server troubleshooting, hardware and software installation, upgrades, and transformative projects., • Action daily midlevel to advanced infrastructure support incidents, • Resolve incidents and requests related to, but not limited to the following: Mail Application/Office 365 issues, Client/Server Connectivity issues, Time Sensitive and VIP Workstation incidents, File Restores, Remote Access incidents (Citrix and Terminal Services), Password Resets to name a few., • Execute basic system maintenance including software and operating system patching and software version upgrades., • Provide support of Active Directory such as add/remove users, password resets and Group Policy application., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM), • Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services., • Creation and administration of user accounts on all group technology supported systems., • Work closely with other IT teams to ensure swift ticket resolution and ensure Service level agreements (“SLAs”) are being met., • Contact third-party vendors for warranty service repair. Requirements: • Minimum 2 years of end user support, • Microsoft Operating Systems such as Windows 10,11 Microsoft Office 2010-2019 along with Exceptional experience MS Office Suite including Office 365 installation and administration, configuration, and troubleshooting., • Provide midlevel - advanced support and guidance to end-users on all aspects of Office 365 applications and services, including but not limited to Outlook, SharePoint, Teams, OneDrive, and Office Suite., • Hands-on experience with Azure, Intune, OneDrive, Exchange online and SharePoint. With some expertise in Azure services., • Basic PowerShell experience, e.g., copy/paste (not writing script), • Android/iOS configuration, troubleshooting and potential integration with MDM solutions., • Familiar with cyber-security concepts, e.g., Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web Filtering., • Basic Networking: TCP/IP, LAN/WAN, DHCP, DNS, DFS, Routing, Switching and Firewalls. Along with understanding of networking concepts and security principles in Azure environments., • Experience with hardware troubleshooting (desktop/laptop, printer, mobile device), • Excellent communication and customer service skills with a strong ability to articulate technical information to non-technical people., • Familiarity with file system support including permissions, sharing, backups and restores., • Experience working a service desk ticketing system (ServiceNow, ConnectWise, Jira etc.), • Familiarity of ITIL, and ITIL best practices within an IT operations environment, • Certifications in AZ900, M365 fundamentals, ITIL V4, • Experience with Managed Service Providers (MSP), • Experience with Market Data vendors, such as Bloomberg, Reuters, Factset

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Aisles & Abroad Careers is seeking a proactive Client Coordination Specialist to efficiently manage travel-related services and client requests. This fully remote role requires strong organizational and communication skills, with responsibilities that include coordinating travel details, managing up

This remote role focuses on building long-term relationships with midsize to enterprise-level clients, particularly in the Financial Services sector. A leading Nearshore Technology Solutions company is seeking a Sales Director for Financial Services to drive new client acquisition.

Job Description Who we are Proxymity is a pioneering investor communications platform. Our unique, cutting-edge solutions connect global listed companies with their shareholders, via their intermediaries, in real time. This creates a more efficient, accurate and transparent communication flow for the industry, whilst our platforms, built on highly scalable technology, provide full compliance with the latest regulations. Proxymity is here to change the investor communications landscape. Our mission is to make Proxy Voting and other Asset Servicing processes easier and more efficient. Our purpose is to solve complex problems for our customers and add value throughout the investor ecosystem through our connectivity and technology capabilities. We are a fast-growth scale-up, rapidly growing our global presence and footprint and employee numbers. We are backed by some of the most influential names in the financial industry and have extensive growth plans in place for the future. What we’re looking for: Smart, energetic and inquisitive individuals to join our Client Services team in New York. You will perform a critical role in delivering professional, multi-faceted, first-class client service to our expanding network of customers and partners. You will become a key contributor throughout the growth phases of Proxymity, supporting various pivotal activities and will have the opportunity to expand and develop your remit and role as the needs of the business continue to grow. Core Responsibilities: The core responsibilities for this role include, but are not limited to; • Be the first point of contact between our clients and the business, • Review, respond and resolve client enquiries within agreed SLA’s, • Build and maintain productive working relationships with clients and other stakeholders to build trust and foster positive collaboration, • Conduct thorough root cause analysis and query trending to identify strategic remediation actions, • Understand and track current and future workloads, • Execute daily tasks with a client focused approach, • Work in partnership with global operations and client service hubs and other internal stakeholders, • Ask questions to challenge the status quo, • Identify opportunities for process, platform and control environment improvements, • Participate in improvement projects and operational testing as necessary to support the change agenda, • Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation, • Proactively seek opportunities for self-improvement, • Understand the goals and objectives of the team, ensuring personal contributions and work execution align, • Assist with the training of new employees to the team, • Create a culture of inclusion and belonging, leading by example, • Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner Requirements: • Strong attention to detail, • Excellent written and verbal communication skills, • Team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients, • Ability to work self-sufficiently with strong organisational skills, • Ability to execute in a high pressure, fast paced environment, • Flexibility to manage changing priorities and respond to time constraints, • Fast learning to understand complex business processes and take initiative to acquire necessary knowledge, • Understanding of the Securities Services industry and Asset Servicing products, or similar, • Working experience within an operations or client facing environment, • Experience of working within a start-up / scale-up organisation, • Experience of client query management tools and processes, • Fluency in another language, • Practical experience of working with remote teams, • Knowledge of programming / coding languages and applications, • Working knowledge of Microsoft applications, • 401K plan, • Private health insurance, • 25 annual days leave, • Birthday off in addition to annual leave, • Access to Absorb Learning, • Improved family-friendly policies, • Work your way, • 2 duvet days a year, • 1 volunteer day a year, • 4-week sabbatical after 4 years at Proxymity, • Workation - Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year., • Companywide parties twice a year, • Team drinks, • A company wins programme

Job Description Remote - Candidate needs to live in Tri- State Area of NY Shift requires: Evening & Weekend Hours Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information:

Job Description Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information. Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process. Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email The Manager, Customer Retention Solutions is responsible for staffing and managing the sales renewal team, delivering on individual and team performance goals, providing consistent and timely coaching to staff, while promoting a positive and inclusive environment throughout the department. The Team Lead will work with other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction in a remote/hybrid environment. Candidates must be located in the tri-state area (New York, New Jersey, Connecticut) as in-office presence is required monthly. What You Will Do: • Monitor, assess, and address the team's customer approach and outreach through various sales tools, and in accordance with company policies and procedures, • Manage reporting system and financial information pipeline in salesforce with management team, • Review Dashboards and generate reports within salesforce and deliver findings to team members to align performance and accountability, • Act as a player/coach to maintain both individual and team sales unit and volume goals, including offsetting monthly department goals as required, • Contact, manage, and follow up with merchants' requests, concerns, and needs in a timely fashion, • Act as escalation contact for team and merchants, as appropriate, • Maintain, grow, and build good rapport with key decision makers with client(s), • Review, facilitate, and expedite renewal submissions and contract funding for individual and team sales, • Inspire and create a motivating environment through coaching, mentoring, and enablement, • Provide opportunities to participate in both formal and informal developmental activities, • Collaborate with team to build short- and long-term learning plans, • Encourage open, candid exchange of ideas, and respectful challenges to status quo, • Work with senior leaders and department head, to set expectations for all team members and hold employees accountable for results, • Define objectives, identify, and evaluate trends and options, • Promptly address performance issues, working with HR as appropriate, • Lead hiring, performance management, compensation, and evaluation of team members, • Collaborate with Kapitus leadership and HR to continually refine and modify career growth and succession plans to meet changing business needs, • Other tasks and duties, as required by management What We're Looking For: • Bachelor's degree preferred or equivalent combination of education and job experience, • 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering, • 4+ years of people management and coaching experience, • Experience being a SME contributor for policies and procedures, • Experience driving metric and quality performance within a 30-day cycle, • Experience in performance management, • Excellent verbal, written, and interpersonal communication skills, • Excellent organization and time management skills, • Ability to deal with ambiguity and change, • Ability to perform in a high intensity environment, • Ability to compute business math, • Proficient in Microsoft Suite, CRM Kapitus Total Rewards Package Includes: • Competitive Base of $75,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience., • Incentive Commission Compensation Eligibility – earned monthly, • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life., • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses., • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy., • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Paid Time Off and Sick Time., • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary. About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Financial Services Sales & Marketing Expert Type: Contract Compensation: $45–$65/hour Location: Remote Role Responsibilities • Build a realistic digital workspace centered on the Drive folders you use day-to-day, including pitch decks, client briefs, and campaign calendars. Incorporate platforms like Salesforce Financial Services Cloud, HubSpot, or Marketo., • Design multi-step tasks grounded in real workflows that challenge frontier AI agents by navigating multiple apps, files, and stakeholders., • Collaborate with other financial-services sales and marketing experts to design environments, shape task scope, and review scenarios for realism and rigor., • Work asynchronously with research teams to refine task designs and evaluation criteria for financial-services agent benchmarks. Must-Have • 3+ years of full-time sales, relationship-management, or marketing experience at a Fortune 500 bank, wealth or asset manager, or insurer., • Background in wealth-management, corporate banking, asset-management distribution, retail-banking marketing, or compliance-reviewed marketing., • Day-to-day use of Salesforce Financial Services Cloud, HubSpot/Marketo, and Tableau/Power BI., • Series 6/7/63/65/66 or insurance licenses., • Upload resume, • AI interview based on your resume #hiringmercor

Job Description Who are we? We are a female-founded scale-up, currently made up of around 80 AltoVitians. Our fully-remote team hails from 26 different countries and collectively speaks 29 languages. Most of the time, it is our differences that are celebrated (whether they are in cultures, personalities, preferences or passions). However, despite those differences, there are a few principal attributes that we share which define an AltoVitian. AltoVitians are tenacious, humble, and thoughtful. Being humble is important because it enables us to keep learning every day, and tenacity is necessary because in a high performing environment as fast-paced as AltoVita, taking it slow is simply not an option! Today is a particularly exciting time to join our team, we closed our Series A financing round in late 2022 and will be starting the Series B rounds in the coming year. This next chapter won’t always be a smooth ride, but it will be filled with innovation, excitement and opportunities, so if you are ready for the challenge (and the fun!) of growing with us, we would love to hear from you. What we do AltoVita is a multi-award winning accommodation platform that enables enterprises to consolidate accommodation programmes through the power of proprietary technology paired with a human centric approach. AltoVita’s unique offering sets us apart in the market, providing a network of 7 million+ verified and vetted properties are all duty of care compliant, backed by a four-tier quality control process; located in over 35.000 cities & 165 countries world-wide. With our award-winning enterprise software and human-centric approach, we deliver smart and sustainable solutions to global talent mobility & business travel managers worldwide. Our Client Development team plays a vital role as trusted advisors and partners to our clients. Embodying our consultative philosophy, this dedicated team proactively shares new market insights, analyzes data, and empowers our clients with the tools and knowledge to make informed decisions, ensuring our clients are always equipped to make the best choices for their corporate housing needs. AltoVita’s technology provides a cloud-based bridge between the highly fragmented property distribution system and multinational Global 2000 companies. A proprietary two-way API integration with a standardised sourcing process reduces the legacy, inefficient 48-to-72-hour bidding process down to a few minutes, saving valuable time and money. Corporate clients love the bespoke user interface seamlessly configured to their mobility policies, and employees enjoy a greater sense of choice and support in their relocation journey. About the role We are seeking a highly skilled and dedicated Reservations Manager with proven experience managing high-volume requests. The ideal candidate thrives in fast-paced, dynamic environments and excels at providing timely, effective solutions to complex client needs. Key Responsibilities * Manage incoming accommodation requests and present corporate clients and relocation management partners with personalized housing options through AltoVita's proprietary enterprise software. * Reply to client’s enquiries related to housing options and offer thoughtful recommendations in a timely manner. * Build an excellent relationship with the consultants from relocation management companies. * Support reporting on conversion figures and identify opportunities for improvement. * To maintain the positive engagement with hospitality partners (hotels, serviced apartments & hotels) and participate in supplier meetings, or training to reflect client requirements when necessary. * To participate in property inspections to gain an in-depth understanding of properties quality, when required (US Region). * Identify market gaps and collaborate with the Hospitality Growth team to ensure our offering is complete and competitive. * Get acquainted with AltoVita's proprietary technology and contribute to product development for hospitality operators across the region. * Proactively contribute to the community, building of hospitality operators & supply technology software (quarterly training sessions, content creation, events & conferences, in-person visits). * Assist in the optimisation process of AltoVita's Customer Success technology. Requirements * 3-5+ years of experience in hotel reservations, corporate housing, global mobility or relocation * Comfortable working in a fast-paced and entrepreneurial environment * Ability to work well under pressure and handle high-stress situations with calm and professionalism * Strong problem-solving skills and ability to think on your feet * Self-motivated, proactive and results-driven * Occasional weekend on call rotation * US based - West Coast preferable Ways of Working AltoVita is a fully remote team. Although we have regular touch-points throughout the week, organise off-sites in several locations, trust is essential for us to work effectively as a team. Our founders empower us to make decisions autonomously, and in turn expect that we also empower our direct reports. Join our Team AltoVita is the sum of every member of the team. We know that a strong team is a diverse team, and are therefore committed to being an equal opportunity employer, so please bring all of yourself to the interviews and most importantly to our team. Becoming an AltoVitian means you will benefit from: * A team that will always put you first * Incredible opportunities for growth and career advancement * A fully-remote working environment * Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more * A work-from-home allowance to get your home-office set up * A generous vacation package so you can recharge or explore

Job DescriptionCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Audigent,a part of Experian is the leading data activation, curation and identity platform. Audigent's pioneering data platform unlocks the power of privacy-safe, first party data to maximize addressability and monetization of media at scale without using cookies. You will report to the Head of Strategic Accounts. As one of the industry's first data curation platforms powered by its unique identity suite (Hadron ID™), Audigent is transforming the programmatic landscape with its SmartPMP™, ContextualPMP™ and CognitivePMP™ products, which use artificial intelligence and machine learning to package and increase consumer-safe data with premium inventory supply at scale. What You'll Do As a Client Success Manager on our Strategic Accounts team, you'll support the management and growth of Audigent's enterprise clients. Working with Sr CSMs and Account Directors, you'll help build client strategies, manage daily account operations, and ensure exceptional service delivery. You will learn the programmatic advertising ecosystem while developing skills in client management, data analysis, and strategic account growth. Location: New York, NY. This is a hybrid role, whereby the expectation is to work in our NYC office 2-3 days per week. Responsibilities Client Support & Account Management • Support senior team members in managing strategic client relationships, • Help with daily client communications and requests, • Help prepare and deliver performance updates, QBRs, and campaign reports, • Participate in client calls and meetings, taking detailed notes and following up on action items, • Support implementation of PMP deals and data segment activations, • Monitor performance of data solutions and identity products, • Help analyze audience insights and campaign effectiveness, • Help create client-facing reports and presentations, • Track Indicators and maintain performance dashboards, • Coordinate with our teams (Product, Solutions, Marketing) on client requests, • Help gather and document client feedback for product improvements, • Support account planning projects, • Develop expertise in programmatic advertising and the Audigent & EMS product suite, • Learn to identify client needs and recommend appropriate solutions, • Build understanding of market trends, audience insights, and competitive landscape, • Participate in training sessions and industry eventsQualifications, • 0-3 years of experience in account management, client success, or digital advertising, • Bachelor's degree or equivalent practical experience, • Career aspirations in advertising technology and digital media, • Experience with basic digital advertising concepts, • Proficiency in Excel (can perform complex functions), • Experience working with data and create basic reports, • Stay up to date with industry trends in programmatic advertising, DSPs, and data platforms, • Experience analyzing data and identify patterns, • Previous experience in ad tech, media, or marketing, • Familiarity with programmatic advertising concepts, • Experience with client-facing roles, • Travel Required: Occasional travel for client meetings and events Additional Information Benefits/Perks: • Great compensation package and sales incentive plan, • Core benefits including full medical, dental, vision, and matching 401K, • Flexible work environment, ability to work fully remote, hybrid or in-office Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Hybrid

Job DescriptionDescription: Full-time Salary: $60K Location: New York Who we are: Continuum is a Managed Service TV advertising platform—making the buying and execution of linear TV advertising easier, faster, and more effective. Our proprietary platform is the industry’s only true linear TV exchange, connecting directly into cable, broadcast, and streaming inventory. This allows us to plan, activate, and optimize campaigns end-to-end within a single system for agencies and advertisers. We replace the manual, RFP-based buying process with an exchange model that predicts the availability and price of linear inventory—powered by automation, data, and expert media stewardship. The result: more effective reach, faster execution, and a unified view of campaign performance. We’re a team of around 80 people—independent, competitive, profitable, and proud of it. Headquartered in Denver, Colorado, with offices in New York and Cardiff, Wales, we’ve built a culture anchored in respect, trust, curiosity, and grit. We invest in our people through generous benefits, meaningful profit sharing, and an environment that values both performance and perspective. About the Role: The Client Manager position is a cornerstone role on Continuum Media’s Client Service team and plays a critical part in supporting our sales initiatives. This role is ideal for someone who thrives in a collaborative environment while also being self-sufficient and comfortable working independently. You’ll use your communication, analytical, and organizational skills to manage multiple accounts across Account Executives, while supporting planning teams and other departments as needed. What We’re Looking For • Minimum 2 years’ experience in advertising, • Candidate must be extremely detail-oriented, organized, and a dedicated team player, • Ability to multi-task and prioritize in a fast-paced environment, • Excellent interpersonal communication and writing skills, • Comfortable interacting with partners and clients, • Must be proficient in all Microsoft office properties, • Positive attitude, friendly demeanor, and team player Reporting to the Manager, Client Services, this role support to Ad Sales team and collaborates across all internal operations teams. Your responsibilities include, but are not limited to: • Manage the day-to-day maintenance of an assigned account list, • Communicate both internally across all teams along and externally with clients and partners, • Learn and master the use of our proprietary tools, • Assist Planning teams, • Confirm and execute client orders, • Prepare weekly post log reports and final campaign posts and analysis, • Deliver timely reporting to clients, • Collaborate with internal teams on campaign analysis and optimization, • Become an expert in the sales and operations processes, • Act as a liaison between sales, planning, traffic, accounting, and our clients and partners, • Work with the business intelligence team on specific client requests We provide an environment where employees can grow, develop their skills, and build meaningful careers. Through training opportunities, conference attendance, and access to online learning, we support continuous development. • 100% employer-paid premiums for medical, vision, dental, and disability insurance, • Participation in employee profit-sharing bonuses (subject to company performance), • Unlimited PTO, • Life Insurance, EAP, HSA with employer contribution, Pet Insurance option, • Vacation Incentive Program, • Hybrid In-Office/Remote Work Schedule, • 401K company match, • Continued education/career growth financial support

Job DescriptionThe Role: Client Success Manager We’re hiring a Client Success Manager to help deliver on our core promise — enabling clients to master complexity. The role focuses on guiding customers from their initial engagement with our tool through to full integration into their day-to-day workflows. The goal is for us to become not just a tool they use occasionally, but a fundamental part of how they operate. You’ll oversee a portfolio of enterprise clients across North America, including law firms, private equity funds, and accounting/tax organisations. Your responsibility spans the full customer lifecycle — from pre-sales pilots through onboarding, growth, and renewal — working closely alongside the Account Executive assigned to each account. This is a proactive role. Rather than waiting for issues to arise, you’ll monitor adoption data, track account health, and take early action where needed. This requires confidence in interpreting data, forming insights, and acting independently. You’ll also contribute during the pre-sales phase. For more complex evaluations, you’ll partner with the Revenue team, offering a Customer Success perspective on onboarding risks and helping define what success should look like before a deal is finalised. Our Customer Success function is built on a structured operational framework with clearly documented processes and supporting tools. At the same time, there’s meaningful opportunity to refine and improve how we work. This role suits someone who enjoys both operating within structure and contributing to its evolution. Key Responsibilities Pre-sales support Collaborate with the Revenue team during complex pilots, providing insight into deal quality and ensuring continuity from evaluation through to onboarding. Onboarding & value delivery Take ownership from contract signature, define the Customer Success Plan (CSP), and guide each client to a clearly defined first-value milestone tied to real work. Driving adoption Shift usage from limited individuals to firm-wide adoption. This includes proactive monitoring, impactful QBRs, and expanding usage across teams. Expansion & renewals Begin renewal planning six months in advance, maintain a clear view of growth opportunities, and develop expansion pathways before transitioning to the Account Executive. Requirements Domain expertise is essential Our clients are highly knowledgeable, so credibility is key. Ideal candidates will have experience in professional services — such as law, accounting, tax, restructuring, M&A, or alternative finance — combined with a client-facing role in SaaS or technology. You should be comfortable discussing deal structures and transaction flows without needing foundational explanations. Skills & Experience Essential: * 3+ years in enterprise Customer Success or account management within B2B SaaS or professional services technology * Strong strategic thinking with the ability to execute against plans * Proven experience managing renewals and driving expansion * Confidence engaging senior stakeholders * Familiarity with CS platforms such as HubSpot, Planhat, Gainsight, ChurnZero, or similar * Strong written communication skills Desirable: * Background or qualifications in legal, accounting, or finance * Understanding of compliance considerations in technology adoption * Interest in applying AI to improve Customer Success workflows and client outcomes * Experience helping to build or evolve a CS function Benefits * Competitive salary with performance-based bonus * 25 days annual leave (standard across the global team) * Comprehensive healthcare (medical, dental, vision) * 401(k) plan * Flexible working model combining remote work and travel * Learning and development budget * Opportunity to join a fast-growing, early-stage company shaping how complex industries operate * High-impact role with meaningful influence on both company growth and client success

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care. Our office team works behind the scenes to ensure patients receive exceptional care — giving families true peace of mind — while also providing the coordination, resources, and support our field staff need to succeed. As our organization continues to grow, we’re proud to expand our team in South Brooklyn and welcome individuals who are passionate about making an impact. Join a team that truly lives by its core values every day! About Us Our mission is to provide and restore client dignity and independence in their homes through individualized care plans that reduce caregiver role strain and stress on family members while helping clients avoid nursing homes and assisted living facilities. YELM US Associates, LLC is a licensed home care provider offering comprehensive home care services. We lead with our hearts to deliver top-quality, compassionate, and empathetic care. Salary: $50,000-$65,000 exempt base salary, plus incentive Location: 4 days in Field and 1 day remote (covering hospitals in the greater NY area, Long Island & Rockland County) Schedule: Hybrid We have an exciting opportunity for someone who wants to make a difference to our veterans! We are seeking someone with familiarity to the veteran affairs (VA) system and enjoys building relationships with others for the greater good, to join our Field Marketing team as a Field VA Outreach Specialist. This role reports to our Director of Field Strategy & Growth and will spend 4 days in the field visiting hospitals each day and looking for those who can benefit from our VA programs, as well as one day a week working remote. This unique role will bridge the gap between VA hospitals in the Bronx, Manhattan, Queens, Long Island & Rockland County, and our home care agencies, providing care to veterans needing assistance with daily living. The right candidate will also grow relationships with various offices and agencies to drive a higher enrollment of VA services. The ideal candidate will be high energy, comfortable building relationship on all levels and networking with an empathic style and compassionate approach. MUST HAVE A CAR AND A VALID DRIVERS LICENCE. Responsibilities This role is responsible for acting as a liaison between our home care agencies within the VA system and building relationships and driving referrals with the goal to help veterans avoid nursing home care and remain in their homes. • Targeted Programs: Primary focus on promoting VA-contracted services such as homemaker/home health aides, skilled nursing, and respite care., • Networking & Referral Generation: Building relationships with VA social workers, discharge planners at VA hospitals, and community-based organizations to receive client referrals., • Educational Outreach: Informing veterans and their caregivers about available benefits and supporting them through the application process. Education & Experience • Prior experience working with the VA System in any capacity, or experience as a home care marketer or representative working with VA accounts, preferred, • Must possess previous experience in roles where networking skills and relationship management is required Key Qualifications/Skills: • Must have a car and a valid NY driver’s license, • Professional writing and communication skills at all levels required; must be strongly proficient in English, • Knowledge/familiarity of VA process/structures, regulations, required. For an example an VA volunteer aware of the system would be a good candidate., • An understanding of geriatrics and in-home care services a plus. Benefits We offer the Ultimate employee perks! • Comprehensive Health, Vision, Dental Benefits, • 401k Retirement plan + Employer Match, • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance, • Generous paid time off, sick time + more! Why Choose Us? At YELM US Associates, LLC, we are dedicated to fostering a people-centric culture that is essential for success in today’s home care landscape. Our commitment begins with inspiring and empowering our employees to reach their full potential. We actively cultivate a dynamic learning environment that allows team members to explore and develop their passions and talents. Our goal is to support holistic growth—both personally and professionally—whether within the office or beyond. Join us on a journey of empowerment, growth, and achievement. At YELM US Associates, LLC and our affiliates, we are committed to creating a diverse, inclusive, and authentic workplace. If you’re enthusiastic about this role but don’t meet every qualification listed, we still encourage you to apply—you may be the ideal candidate for this or another opportunity within our organization. YELM US Associates, LLC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. YELM US Associates, LLC does not accept resumes from unsolicited search firms or recruiters.

Job DescriptionClient Success Manager Retention, Expansion & The Pippin Experience Location: Remote (U.S.) Team: Client Success Type: Full-time, Individual Contributor Reports to: Director - Customer Success Travel: Occasional (<15%)Posted: 2026 About Pippin Title Pippin Title is the USA's nationwide title search company, bringing title search into the 21st century. We combine proprietary search technology with a deep network of expert ground searchers to deliver fast, accurate, commitment-ready reports to title agents, lenders, underwriters, and law firms in all 50 states. Our clients rely on us for a seamless "Pippin Experience," and our integrations with Qualia, SoftPro, Resware, and TrackerPro let them order, track, and close without leaving their native platform. Featured in TechCrunch, the Wall Street Journal, Axios, and Fortune, Pippin is a well-funded, growing company redefining one of real estate's oldest industries. The Role The Client Success Manager is the owner of the post-sale relationship at Pippin. You'll manage a mixed book of title agents, underwriters, lenders, and law firms — keeping them successful, retained, and growing. You'll quarterback everything that happens after implementation: adoption, order volume, quality feedback, expansion into new states or report types, integration enhancements, and renewal. You are the single face of Pippin for your accounts, and the voice of your accounts inside Pippin. What You'll Do Own The Book • Manage a defined portfolio of active Pippin accounts across segments (title agencies, underwriters, lenders, law firms), with clear targets on Net Revenue Retention, Gross Retention, and order-volume growth., • Build account plans that map each client's buying reasons, KPIs, stakeholder map, order pattern, integration state, and expansion opportunities., • Drive a structured cadence — weekly tactical with ops leads, monthly reviews with team leads, quarterly business reviews with executive sponsors — adjusted to account size and maturity. Drive Adoption & Order Growth, • Monitor adoption and order health — dashboard signals, order mix, volume trends, integration usage — and intervene early when usage softens., • Run expansion plays — new states, new report types (commercial, energy, foreclosure, two-owner, etc.), additional offices, new integrations — and partner with Sales on material expansions., • Coach clients on getting more value out of the portal, order tracker, live chat, and integrations (Qualia, SoftPro, Resware, TrackerPro). Quality, QC & Voice Of Customer, • Be the conduit between clients and Operations when there are quality, turnaround, or report-format issues — diagnose fast, mobilize the right internal team, and close the loop with the client., • Capture product feedback systematically and feed it to Product and Engineering with enough context (client size, segment, use case, frequency) for them to prioritize., • Protect the Pippin Experience — set realistic expectations during onboarding, recover strongly when something goes wrong, and convert recovery moments into trust. Renewals & Commercial Ownership, • Own renewals across the book — forecast them accurately, negotiate within guardrails, and keep Gross Retention at or above target., • Spot and qualify expansion — when a client is ready for more volume, a new report type, or a deeper integration, move fast and involve Sales where appropriate., • Identify at-risk accounts early, build recovery plans, and escalate proactively rather than on the quarterly surprise.What You Bring, • 2-4 years of client-facing experience in Client/Customer Success, Account Management, or Client Services at a SaaS, fintech, proptech, title, escrow, or mortgage-tech company., • Proven retention & expansion — you can point to specific accounts you saved, grew, and made reference-able., • Industry familiarity — you understand title, escrow, closing workflows, or real estate services, and can talk credibly about commitment-ready reports, underwriter requirements, and state-by-state search nuance (or can ramp on it quickly)., • Technical comfort — fluent in a CRM (Salesforce or HubSpot) and BI dashboards; comfortable enough with integrations to have a credible conversation about Qualia/SoftPro/Resware/TrackerPro., • Executive presence — you can run a QBR with a title agency owner or the VP of Operations at a national underwriter and leave them better informed than when they walked in., • Commercial instinct — you're comfortable owning a renewal number, negotiating, and protecting margin without damaging the relationship., • Operator mentality — you write the SOP, build the health-score model, templatize the QBR deck, and ship the retention playbook rather than waiting.Nice to Have, • Direct Customer Success experience at a proptech, title-tech, or mortgage-tech company., • Experience owning renewals and driving Net Revenue Retention as a stated target., • Prior work inside an early- or growth-stage, VC-backed environment.Success In The First 12 Months, • First 30 days: complete Pippin product, portal, integrations, and QC ramp; meet every active account in your book; publish a risk-and-opportunity read on the portfolio., • 60 days: stand up the cadence (weekly/monthly/QBR) for your accounts and close any open implementation loose ends., • 90 days: deliver your first QBRs; complete two concrete expansion plays; no unexpected churn in the book., • 6 months: tracking at or above Gross Retention and Net Revenue Retention targets; contributing repeatable playbooks (adoption, expansion, at-risk recovery) back to the team., • 12 months: portfolio is at or above retention and expansion targets, reference-able accounts have grown, and you've raised the bar on what the Pippin Experience means post-sale.Compensation & Why Pippin, • Competitive base plus performance bonus tied to retention and expansion outcomes., • Equity in a category-defining, venture-backed company., • A marquee book of clients — including CATIC, Westcor, AmTrust Title, Stewart, First American, Old Republic, Investor's Title, EasyKnock — to learn from and grow., • Medical, dental, vision, 401(k), and flexible paid time off., • Fully remote, outcomes-first culture. Pippin Title is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran, or disability status.

Job Description Exciting Opportunities in Emergency Management Await!!! When you're the best at what you do, you want to work for a company that's the best at what they do! AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected. MISSION Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience. VISION In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected. These positions will be guided by ACDC’s Corporate Values Platform in all activities. Positions are contingent upon work availability, client requirements, and/or client approval. Ability to deploy anywhere in the US with 24-48 hours notice required. Your application is to become part of our cadre list and does not constitute a guaranteed job offer. Position(s) Summary: • Job Title: Multiple - See list below, • Full Time or Part Time: PT/FT, • Temporary/Seasonal/Regular: Temporary/Seasonal, • Compensation: In compliance with state and local laws regarding pay transparency, the pay range for these roles is typically $16 to $55/hour (pending); however, we consider several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills., • Travel/Location: Onsite and remote, with ability to deploy/travel a requirement We are looking to build our cadre with dedicated and talented professionals in the following areas: • Administrative/Human Resources Support Specialists, • Air Operations Staff (flight crew/line experience), • Site Inspectors, • Compliance Specialist, • Data Analyst, • Cost Estimators, • Electrician, • Finance Section Chief, • Financial Analysts, • Floodplain Managers - Certified, • General Emergency Management Planners, • Public Assistance Specialists - FEMA, • Incident Management Team (command/general staff), • Invoice Reviewer, • Logistics Specialist, • Logistics Section Chief, • Operations Coordinator, • Operations Section Chief, • Planning Section Chief, • Project Manager Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount. Travel Requirements • Up to 100% travel is expected for this position., • Mobility required on-site with clients., • Sitting or standing for hours at a time., • Ability to work at a computer for prolonged periods of time if needed., • Emergency management consultants may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions and across challenging terrain., • Work may be on-site with clients ex: EOC, hospital, debris sites or local government buildings., • All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire., • Experience or background in the areas applicable to the roles in which you are interested., • Eligibility to work in the United States, • Strong Microsoft Office skills, • The ability to deploy to site locations upon short notice for an extended time period, • Flexible and adaptable, • Experience with mobile technology, • Emergency Response/Recovery Experience, • Sound technical knowledge base of emergency management standard concepts, principles, and techniques, • Knowledge of the FEMA programs/policy, • Working Knowledge of the Incident Command System (ICS-100-800), • Certifications, credentials, training or education applicable or required for the role(s), • Experience working in an Emergency Operations Center (EOC), • Active FEMA badge, • Any other related talents, experiences and skills you bring to the world of emergency management! If you are interested in supporting and working with the Best-of-the-Best in our disaster response and recovery efforts, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Benefits Temporary positions are not benefits eligible except where required by law. EEO Statement AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic. Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at . We use E-Verify for all candidates who are offered and accept a position with us. Please visit this link to the E-Verify Website and this link to view the E-Verify rights poster to understand your rights in this process.

Job DescriptionCompany Description Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe covers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Believe is a simplified joint-stock company under French law. Ready to set the tone with Believe ? Job Description The Customer Care and Support Partner is the primary operational point of contact for US Labels and Artists, responsible for handling inbound requests and driving end-to-end resolution across distribution operations, royalties/reporting, and rights-related topics. This role blends structured ticket-based support (triage → resolution → escalation) with customer education and enablement, ensuring customers get timely, accurate answers and can operate autonomously using our tools and resources. You will work closely with Label Managers and cross-functional partners to resolve operational issues efficiently, improve the customer experience, and ensure a high standard of support across the partner lifecycle. Key Responsibilities 1. Case Management & Resolution (Day-to-day Support) * Manage customer requests across email and ticketing systems, ensuring clear documentation, correct categorisation, and professional follow-up. * Troubleshoot and resolve common operational issues; coordinate internally to unblock complex cases (e.g., platform/delivery issues, reporting questions, rights-related escalations). * Apply standard workflows, templates/macros, and internal knowledge to deliver consistent, scalable responses. * Identify trends and recurring issues; flag risks and repeated pain points to improve customer experience and reduce repeat contacts. 2. SLA, Quality, and Customer Experience * Prioritise work based on SLA and customer impact; manage workload to meet agreed service expectations (response/resolution discipline) without compromising quality. * Maintain a high standard of written communication: clear, accurate, empathetic, and action-oriented. * Escalate effectively when needed, with appropriate context, documentation, and recommended next steps to support timely resolution. 3. Customer Onboarding & Enablement * Support onboarding and training for Artists and Labels on Believe's tools, helping partners use the platform effectively and confidently. * Contribute to customer education through walkthroughs, FAQs, and other support materials to increase self-serve and reduce avoidable ticket volume. 4. Knowledge Base & Continuous Improvement * Create or improve internal/external knowledge articles, templates, and standard operating procedures based on real case learnings. * Share support insights with Product andOperations to help inform process improvements, tooling enhancements, and clearer customer guidance. 5. Cross-functional Collaboration * Work closely with Sales/Account teams to align on customer context and communication. * Coordinate with internal stakeholders (Finance, Content Ops, Product, Contracts & Rights) to resolve issues and help prevent recurrence—acting as the customer’s operational advocate. Qualifications * 5+ years of experience in content operations, digital distribution, or label services, or a related music operations/support environment * Strong case management and organizational skills * Excellent written and verbal communication skills * Detail-oriented with strong analytical and problem-solving capabilities * Ability to manage multiple cases in a structured and prioritized manner * Experience with Salesforce, JIRA, or ticketing systems is a plus * Strong proficiency in Microsoft Office tools (Excel, Word) * Familiarity with digital platforms, music distribution, or rights management is strongly preferred. * Ability to explain operational or technical issues clearly to non-technical stakeholders Core Competencies * Ownership mindset and accountability * Structured and SLA-driven execution * Client-centric and solution-oriented * Process adherence with improvement mindset * Cross-functional collaboration * Continuous learning and adaptability Additional Information Salary transparency: Believe is committed to fair and equitable compensation practices. The base salary range for this position is $59,280 - $88,920. The final salary offer will be determined by a variety of factors, including the candidate’s relevant experience, specialized skills, internal equity, and specific work location. This range represents our good faith estimate at the time of posting. Where you'll be This role will be based out of our Brooklyn, NY or Nashville, TN office. Believe operates on a hybrid model giving our teams flexibility and choice in how they work. Employees have the option to work from our office 8 days per month on a flexible schedule organized at the department level. Other Duties Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Set the tone with us. Working at Believe means having individual and collective impact in a fast-growing company! At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. We have two hearts at Believe – our People and our Artists. We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. ROCK THE JOB * Tailor-made training and coaching program * Remote working policy * A wellness program “Pauses” with many activities and animations in-house * Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist * A healthy and eco-responsible company restaurant * Individual or family health insurance SING IN HARMONY * Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet. * Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint * 5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

Assist with researching destinations, accommodations, and activity options.

Job Description We are seeking a detail-oriented Client Experience Specialist to support customers throughout their service journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion. You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service. Key Responsibilities • Respond to customer inquiries via email, phone, and messaging platforms., • Assist clients with updates, scheduling adjustments, and general service questions., • Provide accurate information regarding processes, timelines, and requirements., • Coordinate and confirm service details and client arrangements., • Maintain organized records and documentation of client interactions., • Resolve concerns professionally, ensuring timely and effective solutions. Benefits • Remote position with flexible scheduling options., • Structured onboarding and training provided., • Supportive team environment with ongoing guidance., • Opportunities for growth based on performance. Qualifications • Strong written and verbal communication skills., • Customer service experience preferred but not required., • High level of organization and attention to detail., • Ability to multitask and manage time effectively., • Comfortable using online tools and communication platforms., • Interest in coordination, planning, or client support services.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Housing Specialist provides assistance and support to achieve permanent housing placement for all clients. The Housing Specialist also provides and documents clinical case management services for assigned clients according to the requirements of Urban Pathways and all regulatory and funding agencies. The Housing Specialist will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Provides support and guidance to program staff in the execution of all housing related tasks including but not limited:, • Reviews, completes, and makes recommendations, when necessary, on all housing applications including but not limited to: HRA 2010e, General Population, LINC, HPD, etc., • Manages and tracks all housing packages submitted to housing providers including DHS, OMH, HPD, etc., • Provides on-going follow-up to program staff and clients regarding housing status., • Assists clients with completing relevant applications for housing subsidies and programs, and advocates on behalf of clients to ensure that they receive the appropriate housing and housing subsidies., • Liaises with potential landlords and/or rental agents to ensure that potential housing meets city and agency standards., • Ensures successful and safe transition of clients into permanent housing and provides local community resources to clients if needed., • Assesses client housing interview skills and assists them to achieve competency in presentation and interviewing skills., • Escorts clients to housing interviews as needed., • Provides comprehensive case management services for assigned clients including, but not limited to:, • Entitlements, • Housing, • Employment/Education/Vocational Training, • Medical, mental health treatment, and substance abuse services, • Social and community integration 3. Provides counseling and support to clients on and on-going basis including, but not limited to: • Crisis intervention, • Training and support on client daily living skills, as required, • Assistance in problem solving, as required, • Conflict resolution, • Advocacy 4. Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., 5. Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., 6. Facilitates client groups and staff training as required. Administrative • Maintains housing tracking placement forms and reconciles all placement using client database system(s)., • Tracks and completes housing logs on a weekly basis., • Prepares and verifies monthly housing placement reports., • Maintains and submits all necessary documentation and reports accurately, timely, and as required by Urban Pathways, regulatory and funding agency policies and procedures including but not limited to:, • Enters progress notes after each client meeting within 48 hours and/or as mandated by Program, • Completes Intake/Admission documentation within 24 hours of client admission and/or as mandated by Program., • Documents assessments in client records within required timeframe (not applicable for Outreach Program), • Updates information in client records, as required., • Develops and maintains relationships with community services and resources., • Networks with providers within and outside the DHS System to develop partnerships and housing referral opportunities., • Communicates verbally and in writing in a professional manner at all times, • Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Qualifications, Education and Experience • Bachelor’s degree required. Master’s degree in social work or another related field preferred., • A minimum of two years of clinical individual or group counseling experience preferred., • Experience with NYC housing subsidies and programs required., • Proficiency in Google Suite & Microsoft 365, Videoconference, & technical online skills., • Strong written and verbal communication skills., • Ability to problem-solve and be resourceful., • Foreign language skills a plus., • A proactive person-centered approach., • Required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Valid driver’s license with a clean driving record a plus. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: • A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment., • Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks., • Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. Scope of role If you’ve worked hands-on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. We are looking for a Senior Customer Success Manager to join our New York team at ITRS. This is not a generalist Customer Success role. We are looking for someone with strong technical credibility in monitoring and observability, who can operate confidently in complex enterprise environments and build trusted relationships with both technical and senior business stakeholders. Our customers expect more than strong communication and process discipline. They need someone who understands enterprise operations, hybrid estates, adoption risk, and the practical realities of using monitoring and observability platforms in regulated, business-critical environments. You will be able to connect technical capability to business value, guide customers through adoption and value realisation, and act as a trusted advisor across strategic accounts. This is a hybrid role from our New York office and offers in the region of $130,000 - $160,000 per annum dependant on relative skill set. As a Senior Customer Success Manager, you will: • Build strong relationships with enterprise customers as their advocate, strategic advisor, and trusted partner, • Translate customer goals into adoption, value, and success strategies using ITRS products, • Monitor and analyse customer health, platform usage, and adoption to identify risks and drive proactive interventions, • Work closely with customer stakeholders across engineering, operations, architecture, and leadership teams, • Capture customer feedback and partner with Support, Product, Engineering, and Account Management to improve customer outcomes, • Document customer engagement, risks, actions, outcomes, and opportunities with clear visibility across the account base, • 8+ years in a customer-facing technical role, • Proven experience in Customer Success or Technical Account Management, • Hands-on experience with monitoring and observability platforms, this is essential, • Strong understanding of enterprise-scale environments, including complex hybrid estates spanning on-prem and cloud, • Financial Services experience, ideally within banking, capital markets, trading, payments, or similarly regulated environments, • Strong analytical capability, with experience interpreting usage, health, and adoption metrics, • Excellent communication skills, with the ability to engage credibly from engineers through to executive stakeholders, • The confidence to work independently, proactively, and collaboratively in a growing function It would be beneficial to have: • Experience with ITRS products, such as Geneos, • Experience with platforms such as Dynatrace, AppDynamics, Splunk, Datadog, New Relic, Prometheus, Grafana, Elastic, LogicMonitor, ScienceLogic, Moogsoft, or similar, • Exposure to high-availability or real-time enterprise environments, • Practical understanding of Public Cloud and AI in enterprise operations contexts You are likely to be successful in this role if you can: • Build credibility quickly with technical and senior stakeholders in large enterprise accounts, • Translate monitoring and observability capabilities into practical customer value, • Use health, usage, and adoption data to identify risk early and take action before issues escalate, • Lead value-led conversations that go beyond relationship management and into measurable outcomes, • Operate effectively in complex, regulated, politically nuanced customer environments This role is unlikely to be the right fit if your experience is primarily in: • Generalist SaaS Customer Success without technical product depth, • Purely commercial or quota-carrying sales roles without post-sales ownership, • Customer support roles without enterprise relationship management, • Health Insurance, Vision Plan, and Dental Cover for you and your dependants, • HSA & FSA, • Employee Assistance Programme, • Health Advocate, Talk Space, One Medical, Teladoc, • 401(k), • Commuter benefits, • Remote Hybrid Working, • Enhanced Parental Leave, • Life and AD&D Insurance, • 20 Days Holiday + Public Holidays + 3 days paid volunteering leave, • Referral Bonus, • Buy and Sell Holiday, • Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Job Description We are seeking a Customer Experience Representative to join our remote team and provide professional support to customers throughout the reservation and service process within the travel services industry. In this role, you will assist customers with inquiries, booking coordination, and ongoing support to ensure a positive and seamless customer experience. This fully remote position includes structured onboarding and training. Key Responsibilities • Provide customer support through phone, email, and online communication platforms, • Assist customers with reservations, confirmations, and itinerary updates, • Respond to questions and resolve customer concerns professionally, • Coordinate booking details and service requests, • Maintain accurate customer and reservation records, • Follow up with clients to ensure satisfaction and service completion, • Deliver consistent, high-quality customer experiences Qualifications, • Previous experience in customer service, administrative support, hospitality, retail, or client-facing roles preferred, • Strong written and verbal communication skills, • Ability to work independently in a remote environment, • Comfortable learning new software systems and online tools, • Strong organizational and time management skills, • Fully remote work environment, • Flexible scheduling options, • Training and onboarding support, • Professional development opportunities, • Performance-based compensation structure Qualified candidates will be contacted by our recruiting team regarding next steps in the hiring process.

Job Description Public Relations Assistant Account Executive – NY Health Team Location: Remote; NYC Preferred FINN Partners is seeking applicants interested in joining our health communications practice, supporting clients across biopharma, biotech, health advocacy/non-profit and other leading healthcare organizations. If you are interested in working alongside some of the best and brightest in the industry to make a meaningful impact across the health ecosystem and a positive difference in the world, then a role with the FINN Partners NY Health Team may be right for you! Ideal candidates will have prior public relations internship experience, preferably working on communications campaigns for health clients, though experience in other industries is also valued. This is a full-time, hourly position (approximately 40 hours per week). This is not an internship role, and it is not a sales position. This full-time, direct-hire position offers terrific benefits and perks: • Generous vacation, personal, holiday, and sick days off; up to 5 Winter Break paid days off between Christmas and New Year’s Day; up to 5 additional Summer Days off, • Travel and consumer discounts (from rental cars to cell phones and more), • Wellness subsidy, • 401K Plan, • Outstanding insurance/benefits package, • Career mentorship from the best PR pros in the business Responsibilities: • Assist in writing and distributing pitch letters, news releases, backgrounders, fact sheets, bios, newsletters, and other health communications materials, • Write, proofread, and edit client-related documents, including pitches, press materials, news releases, and other editorial content, • Compile comprehensive, targeted media lists, actively pitch media and secure earned media coverage, • Support client media briefings, events, speaking opportunities and develop award submissions, • Develop relationships with external audiences, including media, event organizers, advocacy contacts, and third-party stakeholders, to support client messaging, • Monitor, track and report earned, owned and social media coverage of client news and competitor developments, • Efficiently research key client topics to develop landscape analyses, media insights and identity thought leadership opportunities, • Bachelor’s degree in communications, PR, journalism, public health or related field, • Familiarity with public relations/communications programs as evidenced through completed college coursework, internships, or related work experience, • Prior work experience or PR internships in public relations or communications role, • A motivated, self-starter with excellent organizational skills, attention to detail, and ability to meet deadlines, • Strong written, verbal and storytelling skills, • Knowledge of social media tools and design platforms such as Canva, LinkedIn, X/Twitter, TikTok, and Instagram, • Goes above and beyond: Strong problem-solving skills and a personal commitment to enhancing efficiency and exceeding expectations, benefiting both the agency and its clients, • Shoots to amaze: self-initiated behavior that takes accountability and responsibility and acts proactively; willingness to raise their hand for new challenges and come to the table with new ideas, • Has curiosity: Possesses a strong desire to immerse yourself in the health sector and deepen your understanding and knowledge of public relations, • Is passionate about making a difference: Dedicate your time to a cause larger than yourself - our role is to provide patients, caregivers, and HCPs with valuable information, • Thinks outside of the box: Curious, open-minded and never satisfied with the status quo; always looking for ways to improve and optimize for our team and clients Anticipated Salary: $24.00/hour to $25.00/hour for this full-time, non-exempt, direct hire position. Salary is commensurate with experience and dependent upon the location. Please upload your resume and cover letter detailing your prior work experience and indicate your desired salary in $US Dollars. About FINN Partners: FINN Partners was launched in 2011 to realize Peter Finn’s vision to create a leading communications agency dedicated to shaping a bold new future in which innovation and partnership are strong drivers of the brand. FINN Partners specializes in the full spectrum of communications services, including digital and social media. Practice areas include arts, consumer lifestyle & sports, corporate social responsibility, education, health, manufacturing, financial services, technology, travel, and public affairs. We are entrepreneurial-minded, global, and focused on integrated programs that bring to life the world-changing technologies, products, and services of our client partners. Our company culture celebrates delighting our clients with innovative and creative campaigns and programs, and we provide opportunities for our employees to conduct career-meaningful work in a creative, fast-paced, collaborative, and fun environment. We work hard and play nice. Headquartered in New York City, the agency has 1,400+ employees, with offices in 34 cities around the world. #LI-LC1 Powered by JazzHR baXwcoBRiX

A leading financial services organization seeks a remote salesperson to deliver engaging presentations on life insurance products and build lasting client relationships. Candidates must possess or be willing to obtain a life insurance producer license.

Job DescriptionCompany Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description The Remote – based Virtual Sales Representative (VSR) - Neurology Disease will serve as a vital role to the EVERSANA client partnership by meeting and exceeding assigned territory sales goal. Our VSR will establish working relationships with assigned Health Care Providers and Support Staff. This person will communicate information on our client’s neurology/epilepsy product, as well as educate Customers on relevant patient educational materials/programs. EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: • Complete assigned product training at an advanced level, developing a comprehensive understanding of general disease state, assigned product features and benefits, and core selling messages, • Develop expertise in delivery of core selling messaging for assigned promoted products, • Meet or exceed call expectations and sales attainment goals set forth by the Client, • Ensure that sample and literature requests are generated accurately and perform appropriate follow up and investigation on product shipments as needed, • Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests, • Provide feedback and recommendations to team leadership on areas and opportunities for improvement, • Comply with all company, PDMA, compliance and regulatory policies and guidelines, • Work independently from "remote" home office, • Cultivate assigned virtual territory & be accountable for measurable results, • Compensated based on a mix of overall volume/metrics and outcomes, • Occasional travel required, • All other duties as assignedQualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Bachelor's degree from an accredited college or university OR equivalent experience, • 2 + years of sales experience in an outbound Virtual/Tele-sales, • Experience in Neurology disease a plus, • Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the and ability to learn new software as needed (i.e. Veeva CRM experience a plus), • Excellent communication & rapport building skills, • Must be able to articulate WHY you are interested in this specific role – what appeals to you?, • Ability to articulate complex clinical data, • Solid and persuasive communication skills, • Aptitude and confidence to converse with physicians, as well as all levels of medical office staff, • Stable internet connection adequate to support voice over VoIP calls and virtual call platforms, • Familiarity with CRM applications is preferred Additional Information OUR CULTURAL BELIEFS Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at . Follow us on LinkedIn | Twitter

Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. About the Role Our client experience team is crucial to making our clients feel supported day-to-day — managing all inbound phone, text, and email support. We believe in putting clients first, and that ethos runs through everything we do: every interaction is held to a high standard because the people on the other end of it deserve nothing less. As our Client Experience Manager, you will lead this team and own the function fully — hitting SLAs, building out triage structures, managing response quality, and establishing SOPs. When something breaks (e.g. a flagged spam number), you don't wait for someone to tell you how to fix it — you figure out what needs to happen, execute, and build the process that prevents it from happening again. This is a rare opportunity for someone who wants to do more than manage a function — you'll shape it. We're a startup, which means you'll report directly into senior leadership, have a real seat at the table, and build processes and team culture largely from the ground up. The ideal person for this role thinks like an owner. They're restless about quality and never satisfied with "good enough" when better is possible. They're comfortable in ambiguity, resourceful with tooling and systems, and they genuinely care about the clients this team serves. You Will • Own people management end-to-end. Run weekly 1:1s, performance reviews, hiring, and onboarding. Be the manager your team can rely on for clear direction, honest feedback, and real development., • Build and maintain a QA function from scratch. Create a systematic process for reviewing response quality, identify patterns in gaps, and coach the team toward consistently hitting a high bar., • Design and manage team structure. Establish triage tiers, own scheduling across holidays and volume changes, and make sure the team is set up to handle whatever comes in., • Drive continuous process improvement. Identify inefficiencies in workflows and tooling, quantify their impact, and fix them — whether that means building a lightweight solution yourself or writing and managing an engineering ticket to completion., • Create and iterate on SOPs. Document how things should work, monitor whether they're working, and update them when they're not. Build processes that are durable, not just functional., • Translate client patterns into upstream fixes. Spot recurring themes in client questions and complaints, and turn them into clear, data-backed recommendations for the product team — reducing the volume of issues the team has to field in the first place., • Stay ahead of operational issues. When something unexpected breaks figure out the fix and build the safeguard so it doesn't happen again.About you, • Bring 5–8 years of experience in client experience or support operations, including at least 1–2 years managing a team directly, • Fluent in support operations: SLAs, ticket workflows, triage structures, and help desk tooling — and you pick up new systems quickly, • Think and act like an owner — you don't wait to be told something is broken, and you're never fully satisfied with the current bar when better is possible, • Genuinely care about the clients your team serves, and let that shape how you set standards and develop your people, • NYC-based preferred; open to remote for the right candidate More about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Yale, Penn, Northwestern, Dartmouth, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.

Job Description Job Title: Team Leader, IMT Job Summary: CASES is a New York City agency working at the forefront of the intersection between behavioral health and involvement in the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community. The Behavioral Health division consists of a continuum of services for justice-involved individuals with serious mental illness, including outpatient clinic, health home care management (HHCM), assertive community treatment (ACT), and intensive mobile treatment (IMT). IMT is a multi-disciplinary team of behavioral health professionals (e.g., psychiatric care providers, registered nurses, behavioral health specialists, peer support staff) who work with 27 clients identified by the NYC Department of Health and Mental Hygiene (DOHMH) Single Point of Access (SPOA) who have frequent movement across the behavioral health care system (outpatient and inpatient), the housing system (shelter, street, supportive, and independent housing) and the criminal legal system (jail, probation, parole); existing underlying risk of violence and/or violent behavior; serious mental illness diagnosis; and/or a history of, or active use of, substances. IMT services include assessment and treatment planning, crisis intervention, medication management, medication assisted treatment, integrated mental health and substance use treatment, individual and group therapies, psycho-education, psychosocial and vocational rehabilitation, assistance with medical concerns and medication, linkage and follow-up assistance to primary medical care including on-going communication with primary care physicians, assistance with activities of daily living, assistance obtaining entitlements, housing procurement and support, linkage/coordination with the criminal legal system, and shelter system, and assistance in using family and community resources. The primary goal of IMT is engagement and improving clients’ quality of life through engagement in treatment, rehabilitation, housing and support services that promote wellness, recovery, community integration as well as community safety. Salary: The salary for the Team Leader is $97,850.00 Shift Hours: The Team Leader is full-time Monday through Friday 9am-5pm shift. Location Address: 2090 Adam Clayton Powell Jr, New York, New York, 10027 Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). Maximum 1 remote workday per week. What you will be doing: • Provide training, clinical supervision, evaluation, and professional development opportunities to 9 staff members., • Provide clinical oversight to the team, including person-centered treatment planning, evidence-based practices, use of service dollars, high risk/crisis incident management., • Ensure program operates with high fidelity in accordance with the IMT Scope of Services as per DOHMH., • Develop and monitor the program budget to maintain fiscal viability of the program., • Work with external stakeholders – such as hospitals, shelters, jails, service providers – to achieve positive client outcomes., • Provide services in a strengths-based, recovery-oriented, trauma-informed, and culturally sensitive manner., • Other duties as required by agency executive staff. 'What we are looking for: • Active New York State license as Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC, or Licensed Psychologist (PhD/PsyD), • At least two years of supervisory experience in a behavioral health setting, • At least two years of experience working with adults who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal-legal involvement Additional, preferred skills we are looking for but are not required: • Previous use of an electronic health record, Footholds AWARDS preferred, • Experience in a multidisciplinary setting and field-based clinical work preferred, • Fluency in Spanish a plus, • Strong commitment to social justice and the CASES mission, • Individuals with lived experience are encouraged to apply Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job Description Boosted.ai is building AI purpose-built for finance to help teams do more. Our mission is to optimize investing and boost productivity. We're already trusted by leading enterprises and developers with over $5T under management with Boosted.ai. From the fastest growing hedge funds to global financial institutions, our tool lets our users stay ahead of the competition with AI that works for them. We believe that modern investment professionals will win the future of finance by using the best tools; a unique competitive edge powered by data, experimentation, and automation. Boosted.ai is the platform they use to cut through data overload, outpace competitors, and reclaim their time. We're looking for sharp, low-ego people to help teams find their edge. Why is Boosted.ai the best place to work? • Our product is used every day by investors at the world's largest financial institutions and most popular investment platforms, • We're scaling quickly. We have ramped roughly 5× over the past year and growth is accelerating, • We've built a culture people actively want to be part of. Many of our strongest applicants come from firms that already use Boosted.ai This is a hybrid role based in our New York office, with an expectation of working in person 2-3 days per week. For the right candidate, this could be a 100% remote role. A highly effective candidate will find themselves on the road 30-50% of the time. What You'll Do Quarterback Enterprise Deals from Prospect to Close • Identify, prospect, and develop relationships with enterprise financial institutions, • Use your expertise to advise senior decision-makers on how to use AI as a competitive advantage in their workflows, • Navigate consultative sales cycles with multiple stakeholders and competing priorities, • Deeply understand customer workflows, investment processes, and business objectives, • Clearly articulate Boosted.ai's value and differentiation in the context of financial markets, • You will be an early member of our enterprise sales team in a dynamically changing AI landscape, with the best tools in class to help you shape how we win, • Your voice matters in partnering with Marketing, Product, and Customer teams to continuously improve your role, the product, and the customer experience, • 8+ years of experience in B2B sales, with a strong foundation in business development at a large enterprise organization (e.g., AWS, Salesforce, Oracle or similar), • 8+ years of experience as a quota-carrying Account Executive closing complex deals, • Experience managing large deal sizes and navigating multi-stakeholder buying processes, • Proven ability to build pipeline proactively through outbound efforts, • Strong communication skills — able to earn credibility with senior financial executives, • Analytical mindset with the ability to understand customer needs, mapping to business value, • Experience selling into asset management, wealth management, or broader financial services, • Familiarity with AI, data platforms, or workflow automation tools We believe the best sales organizations are built by people who care deeply about their craft, their customers, and their teammates. At Boosted.ai, you'll have the opportunity to: • Own large scale enterprise accounts early in the company's growth, • Team directly with leadership to shape our enterprise sales strategy, valuing your perspective, • Sell a sophisticated AI product solving real problems for financial professionals At Boosted.ai, we believe in fair and transparent compensation practices. The salary range for this full-time position is $200,000-$360,000, which represents the minimum and maximum target salary for new hires in this role. Actual salary will be determined based on factors such as experience, skills, and location. This role is eligible to participate in commission-based compensation under our sales incentive plan. Bonus payments are performance–based and subject to the terms and conditions of the applicable plan. In addition to salary and bonus, employees are eligible to participate in our equity program. During the hiring process, we can provide more specific compensation details applicable to your location. Our Values We are guided by a set of values that are at the core of our actions and define our culture. These principles are the foundation of our work, and we are committed to upholding them in everything we do. • Collaborative – We value our team and know that success can only come from working together, • Client Centric – Our focus is always on our clients and consistently delivering them value, • Action Oriented – We remove barriers and we seek to improve in measurable ways, • Accountable – We are accountable for ourselves, and we hold each other accountable We want our benefits to reflect our values and offer the following to full-time employees: • Flexible (Unlimited) Paid Time Off, • Medical, Dental, and Vision benefits for you and your family, • Life Insurance and Disability Benefits, • Access to a 401(k) retirement savings plan (for U.S. employees), • Paid Parental Leave, • Free access to use Boosted.ai Alfa™ to make money Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description Brixmor’s National Account Associate Development Program is a two-year program designed to train entry-level sales professionals in deal-making, relationship management, and all other areas of leasing within the shopping center industry. The National Accounts Associate will support the National Accounts team with sourcing new tenants, negotiating lease parameters, lease analysis and closing lease transactions. They will work together with the both national and regional leasing team to develop networks and strong market-wide tenant relationships, identify potential tenants by performing market surveys and cold calls as well as develop and send marketing packages and materials to potential tenants. The position requires initiative, negotiating, accuracy, relationship building skills, persistence, ambition, strong verbal & written communication, judgment and confidentiality. Travel will be required throughout region Responsibilities: • Assist in research and preparation for portfolio reviews, • Create and maintain client presentations, • Research and report on emerging industry trends, • Sourcing new to portfolio concepts, • Develop and maintain relationships with national tenants, • Coordinate with other departments including Construction, Marketing and Financial Asset Management, • Attend select portfolio reviews, industry trade shows and leasing meetings, • Follow up on leasing leads, • 0 – 2 years of professional experience, • Undergraduate degree, • Excellent computer skills, including proficiency in Word and Excel, • A strong team player with excellent organizational and communication skills, • Ability to organize and manage multiple projects, strong attention to detail and time management skills plus personal initiative, • Strong grammatical skills. Ability to produce error-free documentation regarding spelling, grammar, and punctuation. The base salary range for this position has been established as $55,000-$60,000 PLUS participation in our annual cash bonus plan. This salary range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. EOE (Brixmor is an Equal Opportunity Employer) Brixmor's Privacy Policy:

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in human resources, staffing, talent acquisition, compensation and benefits, employee relations, HRIS administration, workforce planning, and structured HR workflow review. This role supports current and upcoming remote consulting opportunities focused on structured HR workflow evaluation, recruiting process review, employee policy analysis, compensation benchmarking, HR compliance materials, staffing workflows, and high-quality project execution. Selected professionals will apply their HR and talent operations expertise to review realistic workforce scenarios, evaluate HR outputs, prepare structured written feedback, and support accurate, evidence-based human resources workflow tasks. Key Responsibilities Professionals in this role may contribute to: Recruiting, Staffing & Workforce Planning Review • Review HR scenarios involving job descriptions, requisition-to-hire workflows, candidate screening, offer materials, staffing processes, and contingent workforce planning, • Evaluate recruiting and staffing outputs against source materials, role requirements, hiring criteria, compensation context, and documented process standards, • Support structured review of talent acquisition workflows, agency recruiting materials, corporate hiring processes, workforce planning outputs, and offer documentation, • Review HR operations scenarios involving compensation benchmarking, benefits enrollment, total rewards materials, HRIS workflows, employee records, and workforce analytics, • Evaluate HR materials against internal policies, benefits rules, pay structures, system requirements, and documented employee lifecycle processes, • Support structured review of Workday, SAP SuccessFactors, ADP, HRIS administration materials, compensation data, benefits workflows, and HR operations documentation, • Review scenarios involving employee policy interpretation, performance management, workplace investigations, leave administration, RIF or restructuring planning, and organizational development, • Evaluate HR outputs against employment law considerations, HR best practices, internal policies, and documented employee relations requirements, • Annotate, label, or validate HR data across use cases such as leave administration, DEI program design, workforce analytics, employee investigations, and compliance guidance Strong candidates may have: • 3+ years of professional experience in human resources, staffing, talent acquisition, recruiting, HR operations, compensation, benefits, employee relations, HRIS administration, workforce planning, organizational development, or HR consulting, • Background in one or more areas such as corporate recruiting, agency staffing, compensation and total rewards, benefits administration, workplace investigations, learning and development, HR operations, HRIS, or contingent workforce management, • Familiarity with HR workflows involving job descriptions, offer letters, performance cycles, benefits enrollment, leave administration, workforce analytics, employee policies, and restructuring planning, • Comfort reading and preparing HR artifacts such as job descriptions, offer letters, compensation benchmarks, policy summaries, investigation notes, HRIS records, workforce reports, and employee communications, • Strong analytical thinking and written communication skills, • A degree or professional background in human resources, business administration, psychology, organizational development, labor relations, communications, management, or a related field is helpful, • Experience at a mid-to-large enterprise, staffing agency, HR consulting firm, recruitment firm, professional services firm, or high-volume talent environment, • Familiarity with FLSA, FMLA, ADA, Title VII, WARN Act, HR compliance workflows, leave administration, performance management, workforce analytics, or employee relations processes, • Experience preparing or reviewing job descriptions, compensation benchmarks, benefits documentation, HR policies, offer letters, investigation summaries, workforce plans, or HRIS reports, • PHR, SPHR, SHRM-CP, SHRM-SCP, HRIS, recruiting, compensation, benefits, or workforce planning credentials are helpful, • Apply human resources and staffing expertise to structured remote project work, • Contribute to high-quality recruiting workflow review, HR compliance analysis, workforce planning evaluation, and employee lifecycle assessment, • Work on flexible assignments aligned with your HR or staffing background, • Use your people operations judgment in a focused, detail-oriented review environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $60–$85 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: .

Job Description POSITION TITLE: Group Leader – School Year Only DEPARTMENT: Youth Services LOCATION(s): Marcy Houses Cornerstone 492 Marcy Avenue; Brooklyn, NY 11206 REPORTS TO: Program Director or Assistant Director SALARY RANGE: $20/hour DATES: September 1, 2025 – June 30, 2026 SCHEDULE: Must be available between 2pm -6pm Mon- Fri Scheduling may vary due to needs of the program. Some occasional special events (will require you to work late evenings/weekends & attend trips or games). This position is performance based and it is also contingent on funding availability. JOB SUMMARY: As part of our Youth Services Department’s vision: all Youth Services Staff will assist in promoting growth, leadership and positive self-image in all young people at all of our Grand Street Settlement sites. Group Leaders will promote and develop a safe and engaging learning environment for elementary school aged youth. Homework help, recreational activities, literacy and math lessons are integral parts of this activity. In the end, students will be able to maintain an academic focus while engaging in hands on learning with classmates and fellow peers. EDUCATION, EXPERIENCE AND SKILL REQUIREMENTS: ● High School diploma a must, college degree preferred ● Youth development experience required ● Must have experience teaching and designing curricula ● Previous experience working with diverse young people ages 5-14 years old ● Three (3) or more years’ experience & expertise working with youth (volunteer experience is acceptable). ● Three (3) or more years’ experience coaching, instructing, or facilitating curriculum-based lessons (to youth preferred). ● Ideal candidate is personable, energetic, & enthusiastic. ● Candidate must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; 3 Reference Checks; Physical w/ updated TB Test (Fees may apply) ● Valid CPR/AED Pro certification through recognized accrediting body preferred. ● Valid First Aid/RTE certification through recognized accrediting body preferred. ● Candidates must be able to communicate effectively with all students while remaining professional at all times and be able to motivate the students while setting an example in all areas, including responsibility, timeliness, organization, attendance and most importantly, professionalism. ESSENTIAL DUTIES AND RESPONSIBILITIES: Training ● Must complete 15 hours of trainings as per school- age childcare requirements within the first three months of ● hire and attend two mandatory agency wide Professional Development Training. ● Supervise Participants ● Problem solve and intervene directly with youth in groups both in person and virtually ● Maintain adequate staff to camper supervision during all activities ● Facilitate In-Person Activities ● Design and implement unit base curriculums ● Must facilitate group management and activities based on daily activities ● Work collaboratively with co-workers ● Know and follow daily in-house schedule procedures ● Create a group culture of positive group cohesiveness ● Ability to assist youth with remote school assignments Facilitate Remote Activities ● Experience and/or willingness to facilitate live and pre-recorded activities ● Familiarity using web-based platforms to engage youth: zoom, google classrooms, etc. ● Monitor participant engagement and safety while on live sessions remotely ● Facilitate wellness checks/calls to families ● Follow remote working plan, policies & procedures as highlighted by supervisor ● Maintain remote/virtual attendance logs & records ● Ensure any remote links, videos, content are age appropriate, clean and non-offensive to anyone’s identity Ensure Safety ● Must be able to supervise a group of children and participate in activities ● Provide and maintain a safe working environment both online and in-person ● Consistently disinfect all high touch areas within the classroom ● Maintain individual supplies for each youth participant safely stored within the classroom ● Ensure youth are maintaining safe social distancing and wearing face coverings at all times ● Maintain adequate supplies in first aid and safety kits ● Maintain medical and contact information for each participant ● Notify Program Director and/or Assistant Program Director of any participant feeling ill immediately ● Responsible for maintaining daily log of all incidents/ injuries ● Prepare attendance reports and other reports as required ● Know and adhere to all regulations and procedures outlined in safety plan Other ● Complete all necessary paperwork that is required ● Come ready to work with a positive attitude ● Supervise and evaluate youth staff ● Other assignments as required HOW TO APPLY: Submit a resume and thoughtful cover letter, outlining how your skills & experience meet the position you are applying for. Also provide us with three professional references that we can contact (at least one should be from a former supervisor) with the subject header “Group Leader” to Dapheney Scott at . No phone calls, please. Please be advised that job offers can only be made once your clearances come through No phone calls, please. Please be advised that job offers can only be made once your clearances come through EQUAL OPPORTUNITY EMPLOYER (EOE)

Jobgether is seeking a Senior Client Success Manager for a remote role in the Banking & Insurance sector. You'll manage ongoing client relationships, drive revenue growth, and ensure services meet or exceed expectations.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description About Us Adventures by America is a professional travel services company specializing in leisure travel planning, including destination weddings, honeymoons, cruises, family vacations, and resort stays. We partner with established travel suppliers to coordinate customized travel arrangements for our clients. Position Overview We are seeking organized, customer-focused individuals to join our team as Remote Reservation Specialists. In this role, you will assist clients with researching options, coordinating travel reservations, and ensuring booking details are accurate and complete while working in a remote environment. Key Responsibilities Assist clients with planning and reserving travel such as accommodations, cruises, tours, and packaged vacations Provide general destination information and travel recommendations based on client preferences Communicate with travel suppliers to confirm availability, pricing, and reservation details Respond to inquiries through phone, email, and online communication platforms Maintain organized client records and documentation Follow company procedures for quoting, booking, and service Qualifications Strong communication and customer service skills Detail-oriented with good organizational ability Comfortable working independently in a remote setting Basic computer proficiency and reliable internet access Must be at least 18 years of age and authorized to work in your location Prior travel industry experience is helpful but not required; training is provided What We Offer Remote work environment Structured onboarding and ongoing training Access to industry tools and supplier partnerships Opportunities to grow within the organization If you're passionate about customer service and excited about assisting clients with their travel plans, now is the time to consider joining our growing remote team. We look forward to connecting with you.

Job DescriptionRemote Entry Level Sales - Training Provided Summary Join our dynamic team in the financial services industry as a Remote Entry Level Sales professional. This role is designed for individuals eager to start their career in sales with comprehensive training provided. You will play a crucial part in driving our sales efforts, contributing to the growth and success of the company. This position offers a competitive salary range of $60,000 to $160,000, depending on performance and experience. We are looking for self-motivated individuals who are eager to learn and grow in a supportive, remote work environment. This is a 1099, 100% commission opportunity - finally earn what you KNOW you are worth. Responsibilities • Engage with potential clients to understand their needs and offer suitable solutions., • Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty., • Collaborate with team members to achieve objectives., • Participate in training sessions to enhance product knowledge and sales techniques., • Utilize excellent computer skills to manage client information and sales data., • Demonstrate a strong work ethic and entrepreneurial spirit in all sales activities., • Exhibit servant leadership both with colleagues and clients. RequirementsRequirements: • 0-1 year of experience in sales or a related field., • Coachable with a willingness to learn and adapt to new sales strategies., • Excellent computer skills., • Strong self-motivation and the ability to work independently., • Good communication skills, both verbal and written., • Entrepreneurial mindset with a strong work ethic., • Demonstrated servant leadership qualities., • A hunger to learn and grow within the financial services industry. BenefitsWork/Life Balance Flexible Schedule High Income Opportunity Bonuses Trips World Class Training Mentorship Uncapped income

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role We're seeking Master's-level professionals who feel confident facilitating groups, collaborating closely with therapists, and thriving in a part-time, fully remote telehealth environment. Clinicians at Charlie Health begin making a difference on day one, working alongside a highly skilled therapy team to translate psychoeducation into meaningful, real-world change for clients. While each team member brings unique strengths and experience, all staff are expected to be fluent across multiple modalities. Our clients face complex behavioral and emotional challenges, and we're looking for group facilitators who are deeply aligned with Charlie Health's mission to provide life-saving mental health treatment. Responsibilities • Complete all Onboarding requirements within 2 weeks of start date, • Check-in with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month, • Respond to all email and Slack communication promptly (within 48 hours), • Review the curriculum aligned to group assignment prior to group start time, • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour, • Facilitate groups using the current Charlie Health curriculum and best practices, • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed, • Foster client engagement and group cohesion, encouraging client participation and fostering camera-on culture, • Following all operational policies and procedures as indicated by Charlie Health best practices, • Participate in collaborative Therapy Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members, • Collaborate closely with Primary Therapists, Care Experience Specialists and Care Coaches, • Communicate professionally and promptly with all clients, staff, families, agencies, and referents, • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards, • Demonstrate professional ethics, including appropriate boundaries and confidentiality, • Availability to work weeknights (3-8pm MT on Monday to Thursday) and Saturdays, • Master's degree in mental health or related field (see examples below), • Experience working with diverse age demographics in intensive treatment settings, • Demonstrated proficiency across multiple treatment modalities, with the confidence to thoughtfully integrate them into clinical practice (e.g., DBT, CBT, EMDR; MI certification a plus), • Strong belief in and advocacy for group-based treatment alongside individual therapy, • Ability to facilitate effective, engaging telehealth sessions, • Reliable high-speed internet connection for client sessions, • Proficiency with cloud-based communication software (Gmail, Slack, Zoom, Dropbox) as well as EMR and outcomes survey software, • Master of Science (M.S.) in Mental Health Counseling, • Master of Social Work (M.S.W.), • Master of Arts (M.A.) in Marriage and Family Therapy, • Master of Arts (M.A.) in Clinical Psychology Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The Provider Experience at Charlie Health: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions, Primary Therapy, and Assessment team so that our clinicians can focus on providing exceptional care to our clients., • Rewarding Relationships: With a maximum of 8 clients in a group, clinicians have the opportunity to build strong relationships and create sustainable healing Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionVevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With 22 billion views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon Prime Video, VIZIO WatchFree+, Foxtel, Hulu + Live TV, Sling Freestream, and Rakuten TV. About Role:We’re seeking an Account Services Representative (ASR) to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Director of Advertising Sales, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you’ll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn’t imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we’re excited about having you join us! As a member of this team, you will: • Create & revise compelling and sellable media proposals in the pre-sale process, • Have a knowledge of all historical rates by client for proposal creation, • Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals, • Play integral role in the Sales Prospecting process, • Ensure all data is accurately entered and updated in Salesforce & Operative, • Manage that AE pipeline stages are consistent within each system, • Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure, • Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts, • Forecast inventory availability for Takeovers and Rotational media, • Manage Go-To Market packaging & premiere tracking, • Manage upfront rates & upfront spend tracking, • Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions, • Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers, • Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee., • Make strategic pricing decisions in the Scatter market with Management oversight and guidanceThis describes you:, • You have extreme attention to detail, • You are comfortable in a fast-paced work environment, • You can multi-task like a pro without letting anything slip through the cracks, • You are comfortable in a client-facing role, • You love to collaborate and take your analysis and working with various teams to put it into action, • You are intrigued by a dynamic, flexible digital video product and its revenue potential, • You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success, • You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn’t work when you love what you do, • You have an expressed desire to learn and grow into a sales careerRequirements:, • Recent college graduate, with a keen interest in Sales, • Internship experience in digital, TV, and/or agency media is a plus, • Must be highly proficient in Excel & Powerpoint, • A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce, • High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal, • Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plusInterested? Great! You might like to know:, • We're a fun, energetic, and tight knit team, • We really enjoy music and technology, • We have excellent compensation and benefits packages, • We have premier access to music content and new releases of original media content, • We love to give away concert tickets to live music - not to mention live Vevo-produced musical performances