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Job Description Position: Sales Consultant Location: Brooklyn, NY Reports to: Outside Sales Manager Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: * Complete daily phone and in-person consultations. * Gather information to accurately identify your customer’s solar needs. * Prepare and share quotes with our customers. * Satisfying all customer questions and concerns about their potential solar installation. * Prepare loan applications for customer completion. * Generate and share contracts. * Signing new customers up for installation - and passing the project along to our permitting team. * Generate referral business. * Attending company meetings and events. * Providing customers with quotes and tax credit information. * Providing after-sales service including courtesy calls and site visits. * Carry out additional duties as required by the Manager. Required Skill Set: * At least (3) three years of sales consultant experience. * Valid NYS Driver’s license. * A clean driving record is required. * Excellent interpersonal skills. * Friendly disposition. * Ability to relate technical information in easy-to-understand terms. * Ability to travel around the city and work irregular hours. * Marketing strategies and consumer psychology experience. * Strong computer skills (Google suite etc). * Ability to work independently and under moderate supervision. * Strong Relation-building skills. * Prior sales in a B2C environment. * Technical sales experience. * Referral business experience. Preferred Skill Set: * Bi-lingual (spanish). * Prior solar sales experience is strongly recommended. * Knowledge of industry trends. * A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: * Pay: $50,000.00 - $60,000.00 per year, On Target Earnings (OTE) is $80k- $120k+ annually (commission) * (Free options are available) Health (HSA), Vision, Dental and Life Insurance * 401k (Traditional & Roth) retirement plan + 4% tiered company matching. * Transportation perks/benefits * Paid Time Off + Sick Days * 11 Company Holidays * Quarterly Profit-sharing Bonus * Free Employee Assistance Program * Monthly Commuter Travel Benefits (MTA Metrocards) * Occasional Company provided snacks and lunches * Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Candidates may apply through: Career’s Page: Email: General Application Link: Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % 1 day remote 50% Work from home is available post probationary period (3 months). About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards * 2023-24, Solar Power World’s Top Contractors * 2024, Forbes Home’s Best Solar Companies in New York * 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey * 97% reported having a positive working relationship with coworkers * 92% reported they would recommend this company as a good place to work * 92% reported being treated respectfully and fairly Company DescriptionAt Brooklyn SolarWorks, we’re always looking for new faces to join our team. We are a group of solar warriors and environmental advocates that are committed to diversity and inclusion. We often recruit from outside the conventional boundaries of our industry to achieve a balance that is fundamental to our success and evolution as a company. Brooklyn SolarWorks is an innovative solar company based in Gowanus, Brooklyn. We are passionate solar warriors changing the way New York City powers its buildings. We have been mentioned in national media from Bloomberg, Fast Company, and New York Times. Our company motto is "Make Sun Fun" and we do all we can to live that on a daily basis.At Brooklyn SolarWorks, we’re always looking for new faces to join our team. We are a group of solar warriors and environmental advocates that are committed to diversity and inclusion. We often recruit from outside the conventional boundaries of our industry to achieve a balance that is fundamental to our success and evolution as a company. Brooklyn SolarWorks is an innovative solar company based in Gowanus, Brooklyn. We are passionate solar warriors changing the way New York City powers its buildings. We have been mentioned in national media from Bloomberg, Fast Company, and New York Times. Our company motto is "Make Sun Fun" and we do all we can to live that on a daily basis.

Job Description About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations., • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed., • Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership. We are seeking a Senior Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. As a customer advocate, this role resolves complex issues, introduces new offerings, and identifies avenues for growth within client accounts. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to shape product strategy. Keeping abreast of evolving eCommerce trends and systems is a natural part of their commitment to delivering exceptional service. Responsibilities: • Advise customers on optimal product usage across their journey stages, from onboarding to advocacy., • Act as the customer's advocate in resolving escalated troubleshooting and product usage cases., • Introduce new products/services to customers, highlighting their potential value., • Handle clients of varying complexity levels, identifying growth opportunities and proposing upsells., • Identify trends in customer feedback, communicating product improvements and quality of life enhancements., • Effectively communicate customer needs to influence product prioritization and engage with executive-level stakeholders for strategic product usage consultation., • Identify new data points to enhance customer insights and provide practical feedback to peers and management for SOP revisions., • Create, revise, and adhere to project plans and roadmaps, understanding eCommerce strategies for revenue generation, upsell potential, and the nuances of company products., • 4-5+ years of managing Amazon Sponsored Ads campaigns and strategy at a brand/manufacturer or at an agency, • 2+ years of managing Amazon DSP campaigns and strategy highly preferred, • 2+ years of experience managing other ecommerce advertising channels (Walmart, Target, Instacart, etc..) preferred, • Analytical mindset with the ability to interpret Amazon performance metrics, particularly through Amazon Marketing Cloud, to help generate actionable insights, • Strong communication skills to influence product decisions and engage with stakeholders at all levels., • Proficiency in utilizing CRM systems to generate reports on account management metrics., • Ability to provide insights for SOP revisions based on evolving business needs and industry trends., • Capacity to manage projects, timelines, and division of responsibilities effectively., • Unlimited Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job DescriptionCompany Description EasyVista is a global leader in SaaS ITSM and ITOM solutions. We are currently seeking a Customer Success Manager to join our US team in order to contribute to our growth & retention activities. Become part of a dynamic, growing company with great benefits and opportunities for growth. At EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® certification. If you are looking for challenges and a collaborative culture, then join us! Job Description Overview: As a Customer Success Manager, you will play a pivotal role in ensuring the satisfaction and retention of our valued customers. Your primary responsibility will be to build and maintain strong relationships with clients, understanding their needs, and ensuring they derive maximum value from our products or services. You will act as a trusted advisor, guiding customers through onboarding, training, and ongoing support processes to drive adoption and success. Through proactive communication and strategic guidance, you will identify opportunities for growth, upselling, and expansion within your portfolio of accounts. Collaboration with cross-functional teams, including sales, product development, and support, will be essential to drive customer satisfaction, retention, and overall business success. Responsibilities: • Develop and nurture relationships with assigned customers to understand their business objectives, challenges, and opportunities., • Serve as the primary point of contact for customer inquiries, escalations, and issue resolution, ensuring timely and effective responses., • Conduct onboarding sessions to new customers to facilitate product adoption and usage., • Proactively engage with customers to assess satisfaction, identify needs, and uncover opportunities for additional products or services., • Collaborate with sales teams to renew contracts, upsell, and expand customer accounts., • Monitor customer health and usage data, identifying potential risks and implementing strategies to mitigate churn., • Advocate for customers internally, providing feedback to product development and support teams to drive product improvements and enhancements., • Develop and maintain a deep understanding of our products, industry trends, and best practices to effectively advise and support customers., • Track and report on key metrics, including customer satisfaction, retention, and expansion opportunities.Qualifications You must have: • Bachelor’s degree in computer science or a relevant technical field., • Proven experience in a customer-facing role, preferably in customer success, account management, or sales., • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers., • Strong problem-solving abilities, with a proactive and solution-oriented mindset., • Self-starter who can work both independently as well as within a team., • Aptitude for quickly learning new applications and technology., • Experience working with CRM software (e.g., Salesforce) and customer success platforms is preferred., • SaaS industry experience Additional Information • All your information will be kept confidential according to EEO guidelines., • Interview with Head of Customer Success, NAM., • 2nd interview with additional NAM Management., • Full remote working, • Multiple medical, dental and vision plans, • Voluntary non-standard benefits including, • Pet insurance, personal excess liability, identity theft protection, legal insurance, accident insurance, critical illness insurance, home & auto-group insurance, and hospital indemnity., • 20 days of PTO begin accruing immediately upon hiring and there are 10 company provided holidays., • 3% employer 401k contribution that starts 90 days after the hire date, • All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Description Are you ready to take the wheel and drive success? Sixt is looking for an Operations Trainer in New York or Newark to achieve training objectives by leading all classroom and virtual-based trainings, creating training materials to align with company goals, and following up with onboarding and tracking training completion. Your Role at SIXT • You facilitate all classroom and virtual led training, • You onboard new employees, • You continually update training materials to align with operational needs and maintain the appearance of the training center up to SIXT standards, • You perform in-person coaching at the branch level, • You track all training completion for the participants, • Experience You have at least 2 years of management or training experience, • Education You have a bachelor’s degree (preferred), • Technical Proficiency You are proficient in training processes, team-based project management, strong vendor management skills, Excel, and PowerPoint, • Soft Skills You demonstrate strong organizational skills, can multi-task effectively, and excel in professional communication, • Commitment to Excellence You are success-oriented and willing to take on multiple tasks, • Comprehensive Health Insurance Access healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan, • Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance, • Compensation Salary Range $70,000 - $80,000 DOE, • Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you, friends, and family, • Additional Perks Remote Office. Experience the advantages of working in a dynamic work environment and ample opportunities for professional advancementAdditional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Job Description About the Job We are building innovative consumer products that use AI-driven technology to deliver smarter, more personalized experiences. Our mission is to empower users with real-time insights and recommendations that make everyday decisions easier, faster, and more meaningful. As a subscription-based business, we’re at the forefront of merging AI with consumer applications to help people live better, more connected lives. We’re looking for a Product Manager who thrives in an intrapreneurial environment. You won’t just manage a backlog—you’ll take ownership of a key vertical, driving its strategy, growth, and user experience. From shaping product vision to guiding feature development, from growing adoption to improving retention, you’ll play a central role in scaling one of our most important product areas. If you love building from the ground up, experimenting and iterating quickly, and working on technology that changes how people interact with the world, this is the role for you. What You Will Get to Do • Take ownership of a product vertical, driving its end-to-end strategy and treating it like a startup within the company., • Define and execute the roadmap, prioritizing features and experiments that drive growth, engagement, and retention., • Lead cross-functional teams—design, engineering, marketing, and more—to build, launch, and scale impactful features., • Shape and refine business models that maximize customer value and long-term retention., • Use data and user feedback to inform product decisions, measure success, and continuously iterate., • Stay ahead of emerging technology and market trends to keep the product offering innovative and competitive., • 2+ years of product management experience, ideally in fintech, SaaS, or consumer subscription businesses., • Startup mindset—you’re scrappy, resourceful, and ready to take ownership of a brand., • Experience with AI-driven products or deep interest in the intersection of AI and finance., • Strong analytical skills, with experience using data to drive decision-making., • A growth-focused approach, with a track record of driving user acquisition and engagement., • Excellent communication and leadership skills, with the ability to rally teams around a vision., • 100% remote work culture that supports flexibility and work-life balance., • Competitive base salary, • Competitive Annual Performance Bonus, • Home Utility Bonus, • Great health insurance including medical, dental, and vision, • Life insurance and personal accident insurance are fully paid by LTV, • Voluntary Life and AD&D insurance, • Pet Insurance via Fetch for those who have furry family members, offering coverage for veterinary expenses and peace of mind., • 401 (k) plan with fully vested company matching up to 6% - Eligible Day 1!, • Competitive Paid Time Off and Sick Time provided, • Day of Personal Significance, • Birthday Holiday, • Paid holidays throughout the year, • Early dismissal before a paid company holiday, • 5 additional days off for the End of the Year break!, • Meal delivery twice a week through Seamless/DoorDash, • Anniversary Appreciation Gifts and Milestones Bonuses, • Free ClassPass On-Demand workouts to Monthly ClassPass Subsidy, • Tax Preparation Bonus, • Home Office Reimbursement Perk up to $500 for your perfect work from home setup, • Student loan repayment & financial wellness resources via Peanut Butter, • Travel Expense Reimbursement for Qualifying Medical Care, • Flexible Savings Account/Health Savings Account, • Password Management with 1Password, • Professional Development Budget, training, and opportunities for professional growth - as we grow, you grow! If you have ambitions to be a part of a high-growth, results-driven, industry-leading organization, LTV is the place to be. LTV builds exciting data products and then we market them with passion. We’re a remote-first, fast-growing company with headquarters in New York City that balances the culture of a startup with the stability of being an established, profitable company. We want to work with people who strive to be in the top .01% of their field. We understand that getting to the top takes hard work, constant improvement, and by making data-driven decisions. It’s a thrilling time to join the team, as we’re expanding our product offerings in exciting new ways, driving innovation through data, marketing, and web & app development. We believe in diversity and hiring people from all backgrounds and walks of life. You must be energetic, inventive, a team player, and looking to help build and grow the company every day. You must have an inner desire to win and the idea of losing is a non-starter. If you are looking for a position that allows you to work with a group of smart and dedicated people who will support you but still provide the autonomy you need to execute your strategy, then you should probably apply as soon as you’re done reading this! About Us LTV was founded in New York by Josh Levy and Ross Cohen in 2007. At the time their mission was to provide easy and affordable access to public records. Something that in 2007, was only really accessible to corporations. Since then their mission has expanded to developing products and services that grant access to information and data across a number of verticals. In service of this mission, LTV has 10 consumer brands including BeenVerified, NumberGuru, PeopleLooker, NeighborWho, Ownerly, PeopleSmart, Bumper, ReversePhone, MoneyBot5000, and Wingmate. Our mission is to develop a diverse portfolio of technologies, products, and services, that give all people equal access to unbiased data and information. We believe that through this access people can empower and protect themselves in today’s ever-changing world, filled with fake news, deception, and a lack of transparency. Powered by JazzHR VFN9IO6Q23

Job Description At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Providing our clients with exceptional service is the foundation of our business. As an Account Executive, you’ll be responsible for maintaining existing and developing new relationships with law firms and attorneys to drive revenue and meaningful sales growth to exceed your sales goals. What you'll get to do: • Anticipate market trends and proactively prepare for changes, • Proactively add to and manage sales funnel with viable and numerous opportunities, develop action plans for sales prospecting and market penetration; obtains "NEW" business from existing accounts, • Maintain a consistent field presence by conducting in-person client visits at least (3) days per week to build relationships, drive sales, and support business development efforts, • Deliver effective, high quality, presentations tailored to the specific audience, • Identify and seek out information/facts needed to solve a problem; identify optimal solutions to problems by weighing the advantages and disadvantages of alternative approaches, • Understand Company targets, Mission, Vision, Values and Goals and strive to meet and exceed, • Understand the buying/selling process; recognize non-verbal buying signals, • Prepare for each meeting, establishing objectives and outcomes, • Hold consultative sales meetings with clients; pair the client's needs with appropriate service/product solutions, • Differentiate Veritext form our competitors; demonstrate working knowledge of market and competitors, • Anticipate and actively listen to clients' upcoming needs and concerns; find solutions to problems that are beneficial to all parties, • Close the sale/ask for business, • Use the appropriate and differing communications to touch same clients multiple times, • Provide strong after-sales follow-up and support to clients as needed., • Actively network in the legal community; is considered a 'valuable' player in the space, • Build sustaining client relationships through consistent and perpetual follow up (6X/year), • Utilize a rigorous sales process including planning, follow-up and closing; using all the tools availble to you, and adherence to policies, • Approach your territory and accounts strategically so as to drive growth-cultivate your high potential accounts, drive meaningful exchanges, be client centric always, and create relationships at all levels within your accounts, • Understand Veritext products and services, their value and commensurate fees, • Effectively explain and/or set prices for clients, cases, and other opportunities, • Consistently use SFDC, Strat Workbooks, Sales Toolkit and other tools to effectively manage opportunities, activities and clients, • Work collaboratively with Veritext colleagues and external clients, exhibiting Veritext Values, • Ensure that all client (internal and external) communications are handled in a professional, timely, and courteous manner The kind of teammate we are looking for: • Minimum of 3 years of direct experience in sales; demonstrated success in sales, negotiation, communication and problem solving skills in a fast paced business environment, • Proficiency in MS Office required, • Must possess excellent written and verbal communication skills, • Customer Service oriented with strong interpersonal skills, • Dedicated professional with the ability to respond to requests promptly and accurately, • Detail oriented, organized and able to multitask, • Proactive and motivated with strong problem solving and follow-up skills, • Must be able to work both independently and with a team What's in it for you:: • Competitive compensation; base salary ($75K-$90K) + uncapped monthly commission + annual bonus opportunity and total rewards package, • Comprehensive medical, dental and vision insurance, • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time), • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more), • Matched 401(k) to help you save for your future, • Pet insurance to help your pet(s) live a long and happy life, • Flexible Spending Accounts (healthcare, dependent care, transit & parking), • Company-paid life insurance as well as short-term and long-term disability insurance, • Learning and development opportunities to advance both personally and professionally, • Veritext Summer Camp – a fun-filled culture building and learning experience, • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request. Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at . Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionCompany Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values • We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with., • We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company., • We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?, • We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve., • We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.Job Description We are seeking a dynamic Account Manager - Benefits to join our team in New York, United States. In this role, you will be responsible for managing key client relationships, developing strategic account plans, and ensuring exceptional customer satisfaction while driving business growth. • Act as expert employer resource and work closely with our sales team, co-brokers and referral partners., • Manage annual benefit renewal activities including pricing of benefit programs, analysis of options, and illustration of proposed benefit plans, • Assist with specific benefit related tasks and projects, including but not limited to, renewal documentation, file updates, compliance related items, and meeting preparation, • Liaison with benefit carriers and vendors on issue resolution and monitoring benefits service levels for clients, • Develop and maintain strong client relationships. Schedule in person meetings at least 4 times per year., • Strategize with clients on sales and renewals by analyzing and presenting to the client either by phone or in person., • Communicate any industry changes including federal regulations, state regulations and carrier guidelines., • Oversee quoting and spreadsheet presentations for all clients. Cross sell other product lines upon renewal., • Manage open enrollment meetings, address benefit inquiries, and assist members with completion of paperwork., • Complete new business and renewal carrier submissions while also executing all internal paperwork and procedures., • Assist client service team as necessary with resolving any service issues, • Handle or delegate client inquiries regarding claims, enrollments, carrier guidelines, and applicable procedures., • 3-5 years of proven account management experience, • Bachelor's degree in Business, Marketing, or related field, • Excellent interpersonal and relationship-building skills, • Strong written and verbal communication abilities, • Demonstrated experience in strategic planning and project management, • Advanced negotiation and problem-solving skills, • Proficiency in CRM systems and Microsoft Office Suite, • Strong analytical and organizational abilities, • Excellent time management skills with ability to handle multiple priorities, • NY / NJ Life & Health licenses required, • Delaware and/or Pa License a plus, • Computer proficiency required – MS Office suite, Excel, Word and Power Point required, Salesforce CRM a definite plus Additional Information Please see our company Benefits: • Medical, Dental, Vision, • Life and AD&D insurance, • FSA / HSA, • Commuter & Child Care FSA, • Cancer Support Benefits, • Pet Insurance, • Accident & Critical Illness, • Hospital Indemnity, • Employee Assistance Program (EAP), • 11 Paid Holidays, • Flexible PTO

Job Description About Coresite: At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Director of Sales Engineering Role: As a member of the company’s Sales Engineering team, the Director of Sales Engineering is an individual contributor position requiring advanced knowledge and expertise within the data center industry. This role supports internal stakeholders, including the General Manager for the Boston and New York markets, Operations directors, sales teams, as well as external clients. Responsibilities include architecting and presenting technical solutions, serving as an escalation point for complex client or sales engineering issues, and assisting with the successful development and closing of sales opportunities. The Director contributes to the effectiveness of the sales process by participating in joint sales calls, providing product and solution demonstrations, supporting smooth transitions from pre-sales to implementation, and assisting with post-sales project management related activities as required. Additional responsibilities include evaluating business processes to ensure quality, consistency, and profitability of deals, as well as providing structured feedback to Product and Marketing teams to refine solution offerings. While the role carries no direct headcount or management oversight, it requires demonstrated leadership through subject matter expertise, proactive engagement, and the ability to operate independently to enhance overall sales performance. A successful candidate will hold a formal technical degree and possess extensive experience in strengthening and advancing information technology environments. Duties: • Engage in customer-facing meetings to align on strategies, gather business and technical requirements, and translate them into viable solutions or solution alternatives., • Leads technical discussions with C-level executives and key decision makers, providing expertise on technical specifications, product roadmaps, deployment strategies, and third-party integrations., • Manages processes to ensure the timely, accurate, and cost-effective delivery of high-quality pre- and post-sales services., • Directs and prioritizes competing demands on resources to ensure efficient, reliable, and professional customer delivery., • Drive capacity-related projects, initiatives, and housekeeping locally, aligning with market GMs and CIM-driven mandates., • Survey returned space after customer churn to determine necessary backfill work, assess reusable assets, and repurpose power/cooling and panels., • Identify and report deficiencies or errors in drawings and reports by providing regular updates to CIM., • Ensure ROFOs are documented per CIM guidelines., • Conduct capacity audits as needed to enable deals and revenue., • Maintain accurate inventory of customer dedicated conduits and sellable conduit capacity through regular audits., • Communicates company and department objectives, strategies, and tactics to all team members during joint market calls, • Proactively communicate with key customers, partners, and executives on significant issues and accomplishments., • Defines and exceeds goals including, but not limited to, customer satisfaction, asset profitability, efficient use of internal assets, etc., • Responsible for driving solutions by supporting the Sales team in defining, positioning, and designing technology solutions., • Acts as a resource to educate Sales team on relevant product and market knowledge., • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies., • Provides sales tools and training resources to the Sales team, staying informed on the latest developments in core products and delivering product training to CoreSite’s internal staff.Perform initial diligence and provide recommendations for RPP/DCP/PDU additions to existing and new computer rooms, helping streamline project execution and enable profitability, • Maintains awareness of new equipment locations and upstream infrastructure such as PDUs and distribution boards to support informed discussions with customers and internal teams.Schedule and lead cross-functional meetings (GM, SE, Engineering, DCO) to manage projects and align with customer delivery date expectations., • Periodic travel for sales meetings, conferences, training, and leading customer tours in various market locations such as Boston, NYC, and NJ., • Promote and demonstrate the behaviors consistent with CoreSite’s Culture and Core Values Knowledge, Skills & Abilities: • Ability to thrive in a hybrid work environment that includes at least four onsite days per week, with the remaining day available for remote work., • Flexibility to travel up to 30%, with the potential for increased travel or in-office presence as business needs evolve., • Strong working knowledge of data center infrastructure and management, managed services, cloud services, storage, network backhaul, dark fiber, regen and amplification, and other technologies found in our customers’ environments., • Possesses deep expertise in mechanical, electrical, and plumbing (MEP) systems and critical building infrastructure, including power distribution, cooling, and fiber pathways, with general awareness of higher-layer networking technologies to support customer discussions and alignment.Embodies positive leadership qualities for all team members and employees., • Strategic, analytical and operations-focused, who can recognize market opportunities., • Highly ambitious and intuitive self-starter with ability to get things done., • Ability to express complex technical and functional concepts effectively, both verbally and in writing., • Detail oriented with strong interpersonal & presentation skills., • Excellent teamwork skills to quickly establish strong working relationships with customers as well as company peers., • Product/process knowledge specific to the industry., • Exceptional verbal and written communication skills., • Excellent time management skills., • Work well with staff and individually. Education/Experience: • Bachelor's degree, preferably in a technical area, or equivalent experience., • 8 or more years of pre-sales technical experience in data center related fields. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Ability to travel 30% of the time is required. Compensation: Compensation for this role includes a base salary between $180,000 - $195,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Posting Timeline: This role is expected to be posted through October 26, 2025. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! • First-day medical insurance through Cigna with generous premium cost coverage, • Dental insurance through Delta Dental, • Vision insurance through VSP, • Telemedicine through MDLive for Cigna, • Healthcare and dependent care flexible spending account (FSA) plans, • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan, • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company, • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance, • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match, • Discretionary annual bonus and equity incentive plan, • Employee stock purchase plan (ESPP) with a 15% discount, • 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays, • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave, • Free parking or a company contribution toward a public transit pass Additional Perks • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family, • Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives, • Technology Stipend: $100 monthly stipend, • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year, • Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants, • Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker, • Pet Insurance: Keep your furry friends healthy and happy, • Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy, • Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges, • Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care, • Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements, • Discounts: Discounts, cash back offers, and perks on thousands of brands, • LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

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