Sales Associate and Cashier
il y a 20 jours
Laredo
Job Description HKG Duty Free, part of the Ariva Group is looking for a Sales Associate and Cashier Job Summary The Store Associate plays a key role in delivering exceptional customer service, fostering customer satisfaction and loyalty, and contributing to a high-performing team environment. This role involves active participation in sales, problem resolution, and daily store operations, including handling phone/email inquiries, assisting customers, and ensuring transactions are processed accurately and efficiently. Duties and Responsibilities • Greet all walk-in customers promptly and warmly., • Maintain a positive, cooperative, and professional demeanor with both customers and coworkers., • Balance the cash drawer daily and complete all required transaction paperwork., • Organize and file all sales paperwork accurately and on time., • Process all sales transactions, including finalizing tickets, collecting necessary documentation, and completing credit card payments in compliance with company procedures., • Review transfer and distribution documents according to company policy., • Verify all documents for accuracy and completeness, reporting discrepancies to the Store Manager., • Assist in training team members on computer programs, transaction procedures, and paperwork handling., • Ensure shelves are merchandised and stocked according to direction from the Store Manager and Category Managers., • Maintain a neat, clean, and professional appearance in line with company dress and grooming standards., • Support store maintenance, including vacuuming, dusting, and general cleaning as assigned., • Assist with unloading stock trucks as scheduled., • High School Diploma or GED., • Bilingual in English and Spanish preferred., • Strong customer service skills with an upbeat, friendly attitude., • Excellent written and verbal communication skills., • Strong organizational and problem-solving abilities., • Ability to thrive in a fast-paced environment and manage multiple tasks effectively., • Flexibility to work evenings, weekends, and holidays., • Compliance with HKG’s Drug and Alcohol Policy., • Basic computer skills for software use and documentation., • Previous cashier experience preferred., • Previous duty-free store experience preferred. Physical Demands & Work Environment • Ability to stand, walk, sit, handle objects, reach, talk, and hear regularly., • Ability to occasionally lift and/or move objects over 25 lbs., with discretion to seek assistance when needed., • Vision requirements include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus., • Noise level in the work environment is typically moderate.