Laredo
Job Description We are looking for a Plumbing Supervisor to lead our team of enthusiastic, problem-solving plumbers. Our Plumbing Supervisor will optimize technician performance to deliver five-star service to our residential and commercial customers. • Annualized bonus plan tied to a multi-year sales and profitability target., • Relocation assistance available., • Flexible paid-time off., • Multiple health and dental plans for you and your family to choose from., • 401K Retirement Plan with company match., • Continuous professional development training and supported career growth., • Company truck, equipment, iPhone, iPad, and uniforms provided., • Work within an organization that holds an outstanding local reputation., • Live in a mid-sized city with a low cost of living. Access to great beaches, fishing, and hunting in your off time. Responsibilities: • Drive service and installation sales by building a team that maximizes each opportunity., • Meet daily with your team to review service jobs with a focus on close rate, average ticket, options presented, and profitability., • Monitor the sales performance of your team and identify coaching/training needs as necessary., • Work with designated dispatchers to line out the daily job board based on capabilities, urgency, and equipment., • Work with the management team to identify, establish, and carry out technical and soft-skills training needs for the group., • Create the technician on-call rotation. Monitor and manage overtime hours of the team, approving timesheets weekly. Calculate project pay for install crews., • Conduct technician counseling and disciplinary sessions., • Identify manpower needs and work with Human Resources to recruit and hire valuable team members., • Ride along with technicians on service calls and conduct project site visits., • Address and resolve customer issues in a same-day manner., • Be available to your team for coaching and technical support., • Regularly inspect technician appearance, vehicles, equipment, and stock., • Participate in manager-on-duty rotations (shared responsibility). Qualifications: • Minimum 2 years of service plumbing experience with an in-depth knowledge of commercial and residential plumbing systems., • Proven track record of the ability to build a team of sales-oriented plumbing technicians., • Training in service plumbing and excavation sales processes, including: sewer replacements, hydro jetting, trenchless repairs, tankless water heaters, and softening systems., • Plumbing license preferred., • ServiceTitan experience preferred., • Excellent leadership skills and a team mentality to enhance productivity and standards of work produced., • Positive energy and enthusiasm to drive sales and company growth., • Ability to prioritize, set goals, manage multiple tasks, and handle deadlines. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Company truck, • Dental insurance, • Health insurance, • Life insurance, • Paid time off Schedule: • 10 hour shift, • 8 hour shift, • On call Supplemental pay types: • Yearly bonus Ability to Relocate: • Laredo, TX: Relocate before starting work (Required) Work Location: In person Job Posted by ApplicantPro