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Manager, Sales and Customer Service Short Hills, NJ, United States Full time Schedule $65,640- $109,200 Annually* • based on job, location, and schedule Job Description Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do • Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences, • Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency, • Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results, • Manage selling support, including the stockroom, signing, equipment, and merchandising, • Support other operational areas such as OMNI, Style, and Asset Protection, • Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover, • Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas, • Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues, • Work a flexible retail schedule, including days, evenings, holidays, and weekends, • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues Communication Skills: Consistently clear and effective communicator, writer, and presenter Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices Who You Are • Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply., • Candidates with a High School diploma or equivalent are encouraged to apply., • 3-5 years of management experience in retail, • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands., • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders, • May involve reaching above eye level, • Requires close vision, color vision, depth perception, and focus adjustment Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice, • Tuition reimbursement

Job Description About the Role: We are looking for an Entry Level Customs Entry Writer to join our Customs Operations team. This is an excellent opportunity for individuals interested in logistics, international trade, and customs compliance. With hands-on training and direct mentorship from licensed customs brokers, this role offers a strong foundation for long-term career growth in the industry. Responsibilities: • Prepare and file customs entry documentation (CF 3461, 7501, ISF) accurately and in compliance with CBP requirements., • Classify goods using the Harmonized Tariff Schedule (HTS) and determine applicable duty rates and fees., • Review and verify import documentation including invoices, packing lists, bills of lading, and arrival notices., • Enter import entry data into the companys customs software with a high degree of accuracy., • Communicate with carriers, freight forwarders, warehouses, and clients to obtain and verify required information., • Track shipment progress, monitor clearances, and assist with post-entry corrections and audits., • Stay current on CBP regulations, tariff updates, and trade policy changes., • Bachelors degree preferred, or equivalent relevant experience., • Strong attention to detail, organization, and time management., • Proficient in Microsoft Excel and able to learn new software quickly., • Excellent communication and interpersonal skills., • Analytical, proactive, and eager to develop skills in international trade., • Comprehensive on-the-job training, • Direct mentorship from licensed customs brokers, • Clear career path within customs brokerage and trade compliance, • Competitive salary and benefits package

Job Description Job Title: Paralegal 3 Location: Summit NJ 07901 Duration: 11/05/2025 to 12/18/2026 Description: Support day to day Legal Matter Management (ELM) and eBilling activities. Key Responsibilities: • Support timekeeper review and approval process in Onit., • Support matter budget process within Onit., • Perform first level invoice review, ensuring accuracy against Outside Counsel Guidelines and ensuring required fields are populated., • Open new matters, as needed, ensuring all necessary details are captured, • Assist with generating ad hoc reports Required Qualifications: • Associate’s degree or equivalent certification., • 5+ years of work experience in a law firm or legal department., • 2+ years of experience supporting eBilling and matter management, preferably using Onit., • Proven success operating in global, matrix environment., • Must have ability to communicate complex ideas clearly and concisely, • Proven ability to examine issues, make appropriate decisions and ensure prompt actions.

Job Description Entry Writer – New Jersey ???? Salary: $50,000 – $75,000 (commensurate with experience) ???? On-site | Full-time | Substantial Global Freight Forwarder About the Opportunity: A well-established international freight forwarder is seeking an experienced Entry Writer to join its growing Customs Brokerage team in New Jersey. This is an excellent opportunity to build a long-term career with a stable, reputable company that values compliance, teamwork, and professional development. Requirements Key Responsibilities: • Prepare, review, and file customs entries for import shipments in compliance with U.S. Customs and Partner Government Agencies (PGA) regulations., • Classify merchandise using HTS codes; verify valuation, country of origin, and duty calculations., • Communicate with importers, carriers, and agencies to resolve holds, exams, or documentation issues., • Maintain complete and compliant entry documentation and audit records., • 1–3+ years of customs entry writing or import operations experience within a freight forwarding or customs brokerage environment., • Working knowledge of CBP regulations, HTS classification, and PGA filings (FDA, USDA, EPA, etc.)., • Experience using systems such as CargoWise, AS400, or similar., • Excellent attention to detail, accuracy, and written/verbal communication. Standard Benefits: • Medical, Dental, and Vision Insurance, • 401(k) Retirement Plan with Company Match, • Paid Time Off (Vacation, Sick, and Holidays), • Life and Disability Insurance, • Work for a substantial, well-established freight forwarder with strong industry presence., • Supportive and collaborative work culture focused on long-term growth., • Competitive compensation and benefits aligned with industry standards.