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Job Description Job Title: Service Writer Location: Farmingdale, NY Job Type: Full-Time Salary Range: $23 to $27 per hour depending on exp. Position Summary: The Service Writer is the primary point of contact between customers and the service department. This role is responsible for creating work orders, preparing repair estimates, coordinating with technicians, and providing customers with timely updates throughout the repair process. The ideal candidate is organized, customer-focused, and thrives in a fast-paced heavy-duty truck or transport refrigeration dealership environment. Responsibilities: • Verify warranty and service contract coverage, explaining provisions and exclusions to customers., • Prepare detailed service estimates, including material, supply, and labor costs, and calculate customer deductibles., • Create work orders by documenting issues, outlining repairs, securing approvals, and entering into the service database., • Clearly explain estimates and expected vehicle return times to customers, addressing questions and obtaining necessary contact information and approvals., • Maintain comprehensive unit records of identified problems and planned corrective actions., • Proactively accept new requests and identify opportunities to enhance job outcomes to contribute to the organization's positive reputation., • Perform additional duties as assigned by management to align with dealership objectives. Qualifications: • Minimum 2 years of experience handling heavy phones, office administrative duties, customer relations, great computer skills, and problem-solving, • Refrigerated Transportation or Heavy Diesel dealership experience is highly desired, • Ability to review records and explain technical information to customers., • Proficiency in calculating costs for materials, supplies, and labor., • Experience in documenting symptoms, problems, and causes, and outlining required repairs., • Capability to obtain approval signatures and accurately enter data into a service database (e.g., E-Emphasys)., • Strong communication and interpersonal skills to build customer confidence and address concerns., • Detail-oriented for maintaining accurate and comprehensive unit records., • Commitment to continuous learning and staying current with industry knowledge, including reading manufacturer publications and completing online factory courses., • Proactive and adaptable, with a willingness to take on new tasks and identify areas for improvement. About Sonsray: Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment. Why work here? At Sonsray, we value all employees, their contributions, and most importantly, their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members: • Medical coverage (PPO + HSA options), • Dental, Vision, and Life insurance provided at no cost, • 401K with competitive employer contributions, • 80 hours of annual vacation, increasing with years of service, • Uniforms provided annually, • Annual boot voucher of $125.00, • One full paid day off annually for community volunteer work, • Birthday meal provided by Sonsray, • Privately owned and operated, with decisions made based on core values rather than corporate directives, • Annual Holiday Party, including covered airfare and hotel for employees and a guest, • Emphasis on company growth and employee development, • Open-door policy, fostering a collaborative environment with active owner and management involvement https://sonsray.com/about/sonsray-video-gallery/ Questions? Contact us at Recruiting@Sonsray.com or 323.319.1900 Ext 1830 Privacy Notice to all California Job Applicants Regarding the Collection of Personal Information.

Job Description Automotive Service Advisor – Levittown Ford Levittown Ford – Levittown, NY VIP Automotive Group of Long Island Full-Time | 5-Day Work Week | Monday–Saturday | Saturday Required $90,000 – $125,000+ Per Year | Commission + Bonuses ???? NOW HIRING: EXPERIENCED AUTOMOTIVE SERVICE ADVISOR Levittown Ford is seeking an experienced Automotive Service Advisor / Service Writer / Automotive Service Consultant to join our busy and growing Service Department in Levittown, NY. This is an excellent opportunity for an experienced Service Advisor, Automotive Service Consultant, Service Writer, or Dealership Service Advisor who understands dealership service operations and knows how to build strong customer relationships while maximizing service opportunities. Ford dealership experience is preferred. Automotive dealership service experience is required. Levittown Ford is part of the VIP Automotive Group of Long Island, a respected automotive dealer group known for strong leadership, professional development, customer-focused service, and opportunities for career growth. ???? COMPENSATION & CAREER OPPORTUNITY $90,000 – $125,000+ annually, including commission and bonuses. We provide the training, technology, resources, and team support needed to help experienced Service Advisors succeed in a high-volume automotive dealership environment. ???? AUTOMOTIVE SERVICE ADVISOR RESPONSIBILITIES As an Automotive Service Advisor, you will serve as the primary point of contact between customers, technicians, and the service department. Responsibilities include: • Greet customers promptly and professionally, • Write accurate repair orders and document customer concerns, • Schedule automotive service and maintenance appointments, • Perform vehicle walkarounds and arrange technician test drives when necessary, • Review vehicle history and identify recommended maintenance and repairs, • Explain automotive repairs, maintenance services, and manufacturer recommendations, • Prepare and present accurate labor and parts estimates, • Set and manage promised delivery times, • Coordinate repair workflow with technicians and dispatch, • Monitor repair progress and communicate updates to customers, • Obtain authorization for additional repairs, • Maximize service opportunities while maintaining a customer-first approach, • Review and close repair orders accurately, • Maintain detailed and accurate service documentation, • Explain completed repairs and recommended future maintenance, • Assist with inbound service calls and appointment scheduling, • Maintain strong customer relationships and CSI performance, • Inspect vehicles for potential bodywork needs and prepare estimates when appropriate, • Maintain a clean, organized, and professional service drive and workspace????️ QUALIFICATIONS, • 2+ years of Automotive Service Advisor experience, • 1+ year of automotive dealership experience required, • Ford dealership experience preferred, • Strong knowledge of automotive repair and maintenance, • Ability to understand and explain automotive service recommendations, • Excellent communication and customer service skills, • Strong sales and negotiation abilities, • Ability to work in a fast-paced, high-volume dealership service department, • Strong organizational and time-management skills, • Experience with CDK, Reynolds & Reynolds, or other automotive DMS systems is a plus, • Valid driver's license and clean driving record⭐ WHY JOIN VIP AUTOMOTIVE GROUP? At VIP Automotive Group, we believe our employees are the foundation of our success. We provide a professional environment where experienced automotive professionals can grow their careers and be recognized for their contributions. Benefits Include: • Medical & Dental Insurance, • 401(k) Retirement Plan, • Paid Time Off, • Employee Discounts on Vehicles, Parts & Service, • Supplemental Benefit Plans, • Short-Term Disability, • Long-Term Disability, • Supplemental Life Insurance, • Employee Recognition Programs, • Professional Development & Training, • Career Advancement Opportunities, • Supportive, Team-Oriented Work Environment, • Modern Automotive Service Technology and Tools???? SCHEDULE Full-Time | 5-Day Work Week Monday–Saturday | Saturday Required ???? SUPPLEMENTAL PAY • Commission Pay, • Bonus Pay???? LOCATION Levittown Ford – Levittown, NY If you are an experienced Automotive Service Advisor, Ford Service Advisor, Service Writer, Automotive Service Consultant, or Dealership Service Advisor looking for a high-earning opportunity with a successful automotive dealer group, apply today! Join Levittown Ford and take the next step in your automotive service career.

Job Description About EGC Group EGC Group is an award-winning performance media agency, with over 40 years of experience growing challenger brands. We have a passion for ideas, an entrepreneurial spirit and a local, regional and global client roster that includes Brother International, Canon and Mayo Clinic. As a collective of creative thinkers, media specialists and data scientists, EGC leverages the powerful combination of best-in-class marketing experts, creative content + video production and proprietary technology. From big ideas to advanced analytics, we live and breathe performance in pursuit of driving transformative growth for our clients, everyday. Reports to: VP of Creative Location: Melville, NY / Hybrid (3 days in office) The Role EGC is looking for a full-time Creative Strategy Director who is equally comfortable developing the strategy behind the work, putting the right words to it and ultimately presenting to client stakeholders. Working closely with our VP Creative Director, you'll help shape the strategic foundation for brands and campaigns. From positioning and audience insights to creative briefs, messaging, and campaign narratives, this role will typically consist of 70% strategy and 30% copywriting. You'll play an important role in both client work and new business, collaborating across creative, account, social, media, and leadership teams. You will also help us continue to thoughtfully integrate AI into our creative and strategic processes, identifying where it can make our work smarter and more efficient without sacrificing the thinking and creativity that require a human touch. Brand & Creative Strategy • Develop brand positioning, messaging frameworks, brand voice, audience profiles, and other foundational strategy., • Lead discovery, including stakeholder interviews, competitive and category research, audience research, social listening, and market analysis., • Turn research and information into clear, actionable insights that creative teams can use., • Develop thoughtful creative briefs that give teams a strong strategic foundation., • Evaluate creative work against the strategy and provide clear, constructive direction., • Present and articulate strategic recommendations to clients and internal teams.Copywriting & Brand Voice, • Write high-level brand and campaign copy including brand narratives, campaign concepts and lines and key messaging., • Develop voice and tone guidelines for distinct and consistent brand communications., • Review comms for consistency and quality across touchpoints., • Partner with designers and other creatives to ensure ideas and execution work together.New Business, • Help shape the strategic story behind new business pitches, from identifying the opportunity and insight to connecting the strategy to the creative idea., • Present during pitches, prospect meetings, and presentations to client leadership., • Work with agency leadership and creative teams to identify opportunities and develop proactive ideas for both prospective and existing clients., • Stay informed on client industries, competitors, consumer behavior, and emerging opportunities that could lead to stronger work or new business.Social Creative, • Provide strategic and creative oversight for social content across client accounts., • Brief and collaborate with designers, editors, writers, and community managers to develop work that is both on-brand and appropriate for the platform., • Stay current on how social platforms, creators, communities, and audiences behave., • Help translate those insights into relevant creative opportunities for our clients.AI & Emerging Tools, • Incorporate AI into your day-to-day workflow where it meaningfully improves the process, including research synthesis, transcript analysis, concept exploration, copy development, competitive research, and presentation development., • Help build practical AI resources for the team, including prompt libraries, custom assistants, brand voice tools, and repeatable workflows., • Establish best practices and develop an agency point of view on the role of AI in marketing.What We're Looking For, • 6+ years of experience in brand strategy, creative strategy, copywriting, or a hybrid strategist/writer role, within an established agency environment., • A portfolio that demonstrates both strategic thinking and strong writing, including brand platform or campaign strategy work as well as examples that show range in voice and style., • Hands-on experience using AI as part of your everyday work, with the ability to speak to the tools, workflows, and applications., • The ability to work comfortably in an environment where every assignment may not come with a predefined roadmap. Preferred Qualifications • Experience working within retail, education and healthcare., • Experience mentoring or providing direction to junior strategists, writers, or creatives., • An understanding of media and performance data and the ability to use those insights to inform strategy and creative., • Published thought leadership, speaking experience, newsletters, articles, or other industry contributions. The Perks at EGC Flexible PTO and Summer Fridays (half days) Hybrid work schedule Medical, Dental, Vision benefits 401K + employer matching Life Insurance, Aflac and additional auxiliary discount programs Company luncheons, outings and events Professional growth training opportunities Powered by JazzHR XGiAPcHU23