Banquet Manager - The Abbey Inn & Spa
8 days ago
Peekskill
Job Description Job Title: Banquet Manager Status: EXEMPT Reports to: General Manager About The Abbey Inn & Spa Nestled above the Hudson River, The Abbey Inn & Spa is a boutique luxury escape offering history, sophistication, and serenity. As part of the Meyer Jabara Hotels portfolio, we are committed to delivering deeply personal service and exceptional destination-driven experiences. The Banquet Manager plays a vital role in upholding this mission by leading banquet operations, driving associate engagement, and creating memorable guest experiences, reflecting Meyer Jabara Hotels' values of empowerment, accountability, and operational excellence. Position Overview The Banquet Manager oversees all front-of-house operations with a focus on banquets and special events at The Abbey Inn & Spa. This role is responsible for ensuring outstanding guest experiences, managing team development, maintaining financial controls, and optimizing operational efficiency. The F&B / Banquet Manager ensures the seamless execution of events while upholding Meyer Jabara Hotels' standards of service excellence and associate engagement. Key Responsibilities Operational Leadership • Manage FOH operations, with primary responsibility for banquet service and event execution., • Coordinate with culinary and service teams to ensure flawless execution of events and daily operations., • Oversee setup, service flow, and breakdown for all banquet functions., • Recruit, train, and mentor banquet staff, promoting professional growth and development., • Provide ongoing coaching, counseling, and performance evaluations to team members., • Ensure every banquet and F&B experience delivers exceptional guest satisfaction., • Address guest feedback promptly and implement improvements to enhance service quality., • Manage budgeting, financial controls, and cost tracking for banquet and F&B operations., • Oversee menu pricing, beverage programs, and revenue management., • Maintain the checkbook and financial records related to banquet operations., • Work closely with Sales, Catering, and Culinary teams for menu planning and event coordination., • Ensure smooth execution of special events, weddings, and group functions., • Maintain a safe, clean, and organized work environment., • Ensure compliance with local regulations, food safety, and alcohol service laws., • Stay informed of industry trends, guest expectations, and service innovations.Qualifications, • 3-5 years of experience in F&B management or banquet operations, preferably in a hotel or resort setting., • Strong leadership, communication, and team-building skills., • Experience with budgeting, cost control, and financial reporting., • Knowledge of banquet and event operations, beverage programs, and menu pricing., • Ability to manage multiple events, teams, and operational responsibilities simultaneously., • Flexible schedule, including evenings, weekends, and holidays. Background screening required.